Technical Customer Support

  • HR GO Recruitment
  • Harlow, Essex
  • Mar 18, 2026
Full time Call Centre / CustomerService

Job Description

Aerospace engineering company have an opportunity for an organised and multi tasking individual to join their small team. As a Technical & Customer Support Representative you will be involved with all aspects of the business including:

  • Be the main customer point of contact

  • Produce repair estimates/pricing (approved OEM/customer data)

  • Coordinate materials, tooling and outside processes

  • Support engineering planning and shop-floor queries

  • Create BOMs/factory routings and update worksheets as needed

  • Help close out NCRs

What we're looking for:

  • Experience in manufacturing (aviation preferred)

  • Estimating/pricing experience

  • General computer skills, strong communication, organised

  • Desirable: Part-145, engineering qualification, MRP/ERP experience.

The role is working Mon - Thurs 07:30 to 16:00 & Fri 07:30 to 12:30.

This is a permanent role with a starting salary dependant on experience. You must have current UK right to work to be considered. HRGO are a recruitment agency supporting the UK aviation industry. We aim to respond to all applications.