German Customer Service

Our well known Client is looking for a highly motivated and customer-focused Customer Service to join their team.

This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with key clients, particularly within the German market.

Key Responsibilities

• Manage and develop relationships with key accounts, ensuring a high level of customer satisfaction
• Provide exceptional customer service via phone and email to German-speaking clients
• Act as the main point of contact for German market enquiries and support requests
• Liaise closely with internal departments to ensure smooth order processing and issue resolution

Requirements

• Fluent German (written and spoken) is essential
• Strong customer service
• Excellent communication and interpersonal skills
• Ability to multitask and prioritise in a busy environment
• Strong problem-solving skills and attention to detail
• Team player with the ability to collaborate across departments