Operations Administrator

Job Title: Operations Administrator
Location: Near Bishop's Stortford (CM22)
Salary: £25,000 - £30,000 (depending on experience)
Type: Full-time, office-based

The Opportunity

A well-established and growing business is looking for an Operations Administrator to support its busy trading and operations team.
This is a varied role that combines administration, customer interaction, and hands-on operational support, ideal for someone who enjoys a fast-paced environment and being involved in the day-to-day running of a business, and happy to get their hands dirty.

The Role

You will play a key part in supporting the smooth running of operations, working closely with both office and on-site teams.
Responsibilities include:

• Processing customer orders and maintaining accurate records
• Managing incoming calls and emails, providing a professional and helpful service
• Supporting order collation and coordinating deliveries
• Assisting customers face-to-face and taking orders on-site
• Working collaboratively with colleagues to ensure efficient workflow
• Preparing orders for dispatch within the warehouse/stores environment
• Providing general administrative support across the operations function

About You

We're looking for someone who is organised, proactive and happy working in a role that is not purely desk-based.
You'll likely have:

• Previous experience in an administrative, operations or customer service role
• Strong IT skills and confidence using systems for data entry
• Excellent communication skills, both written and verbal
• Strong attention to detail
• A positive, can-do attitude with a willingness to get involved wherever needed
• The ability to manage multiple tasks and prioritise effectively
• A full driving licence due to the location of the office

Any experience in logistics, trade counter, warehouse or similar environments would be advantageous but not essential.

What's on Offer

• Salary of £25,000 - £30,000
• Company pension
• Free on-site parking
• A stable and supportive team environment
• A varied role with a mix of office and hands-on responsibilities

Additional Information

This role includes supporting activity within a stores/warehouse environment, so you should be comfortable with a more hands-on element alongside administrative duties.