Customer Service/Front of house

Job Title: Reception & Customer Service Support
Location: Manchester (M26)
13.45 per hour (weekly pay)
Temporary- 6 months with the potential to extend past this point
Monday to Friday (Apply online only)

Our Client is hiring for a reputable organisation in Manchester and is looking for a friendly, professional individual to join their team as a Reception & Customer Service Support.

What you'll be doing:
Greeting visitors daily, ensuring they are booked in and met by the appropriate hosts
Maintaining a tidy and welcoming reception area with all necessary stationery and materials
Answering switchboard calls, screening, filtering, and directing them to the relevant teams
Providing ad hoc support including taxi bookings, taking deliveries, relaying messages, and managing Tannoy announcements
Receiving and distributing all post across the site
Assisting with various administrative tasks as directed by your line manager

What you'll bring:
Approachable, confident, and reliable with strong customer service skills
Proficiency in Microsoft Office and Teams
Excellent communication skills, with an adaptable approach to engaging with diverse stakeholders
Resourceful and proactive, able to take initiative and handle multiple tasks effectively
Ability to maintain confidentiality and follow health and safety procedures

Additional notes:
Full on-the-job training and in-house health and safety induction will be provided
You will be expected to uphold safe working practices and confidentiality at all times
This role offers a great opportunity to develop your administrative and customer service skills within a supportive environment

If you enjoy creating a positive first impression and supporting a busy team, we'd love to hear from you! Apply now to join a dynamic organisation that values its people and their contributions.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.