Temporary Customer Service Administrator - Immediate Start

Job Title: Temporary Customer Service Administrator

Location: Sherborne

Hours: Monday to Friday, 8am - 4pm or 9am - 5pm

Hourly rate: 13.45 per hour

Benefits whilst you are temping through Office Angels:

• Weekly pay
• Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
• Temporary candidate of the month award
• Temporary candidate lunches/treats
• Online timesheets
• A dedicated consultant as an additional layer of support

We are seeking a reliable and passionate Customer Service Administrator to join a welcoming and supportive team due to an increase in business levels. You main responsibilities will be answer incoming calls and make outgoing calls to existing customers, whilst always providing a high level of customer service. This role is temporary for a minimum of 2 -3 months therefore you must be available immediately and able to commit to the duration of the role.

Key Responsibilities:

• Taking incoming customer calls and processing orders
• Making outgoing customer calls to sell products or to provide a service
• Answering customer enquiries regarding deliveries and product information
• Resolving customers queries in a timely manner
• Updating the database
• Filing and scanning

Skills & Experience:

• Strong communication skills, both written and verbal
• Attention to detail and accuracy in data entry
• Excellent customer care skills with a professional telephone manner
• A proactive attitude with the ability to multitask
• Previous experience in an administrative role would be advantageous
• Ability to work independently and as part of a team

Next Steps:

Please apply online or send your CV to (url removed). Alternatively, you can call Nicole on (phone number removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.