Branch Assistant

  • Workshop Recruitment
  • Mar 23, 2026
Full time Call Centre / CustomerService

Job Description

Summary

A great opportunity is available for a Branch Assistant based in South Croydon, Surrey. This role is suited to an organised and reliable individual who will support a busy sales office with a range of administrative, customer service, and operational duties. The position also offers occasional travel to other branches and involvement in deliveries.

Job Responsibilities

  • Process customer orders and manage invoicing
  • Handle banking tasks, including petty cash management
  • Produce weekly and monthly reports
  • Chase outstanding payments and manage accounts
  • Answer incoming calls and assist customers with enquiries
  • Provide general administrative support within the sales office
  • Travel to other branches to provide cover when required
  • Work occasional Saturdays on a rota basis
  • Assist with deliveries and occasional on-site support, including heavy lifting

Candidate Specification

  • Previous experience in office administration
  • Strong numerical and organisational skills
  • IT literate with the ability to learn new systems quickly
  • Excellent communication skills and a professional telephone manner
  • Ability to work independently and as part of a team
  • Reliable and flexible approach to work
  • Full, clean driving licence (maximum of 3 points)

Desirable:

  • Experience within the garage door or construction industry
  • Experience using accounting software (e.g. Xero)

Benefits

  • Competitive salary
  • 4 weeks paid holiday
  • Health cash plan
  • Friendly working environment with full training provided