Investigation Officer 0786

Job Role - Investigation Officer
Location - Peterborough
Job Type - Contract
Salary - £300.00 daily rate

About the Role

Our clint is looking for skilled and motivated Investigation Officers (HEO Complex Caseworkers) to join their Asylum Operations team. This is a challenging and rewarding role where you will manage complex, high-risk cases involving asylum seekers accommodated by the Home Office.

Reporting to SEO Multi-Agency Regional Risk Leads, you will play a vital role in identifying, assessing and managing risks to public safety. Acting as a key link between asylum claimants and statutory agencies, you will ensure that risks are effectively escalated, managed and mitigated through strong partnership working.
This role is not about direct enforcement. Instead, you will provide critical oversight, coordination and assurance working collaboratively with partners such as police, local authorities, and safeguarding bodies to reduce harm and support effective case resolution.

Why Join Us?
This is an opportunity to contribute to work that directly impacts public safety and supports vulnerable individuals. You will operate in a fast-paced, high-profile environment where your decisions and judgement will make a tangible difference.

Key Responsibilities

• Manage a caseload of complex, high-risk asylum cases, ensuring risks are actively monitored and addressed
• Gather, analyse, and assess intelligence from multiple sources to evaluate threat, harm, and risk
• Act as a central point of coordination between asylum claimants and statutory partners with legal enforcement powers
• Escalate risks appropriately and ensure robust multi-agency responses are in place
• Work collaboratively with police, local authorities, safeguarding teams, and other partners within a public protection framework
• Support efforts to reduce reoffending and non-compliance, contributing to safer communities
• Promote compliance with asylum processes and support progression of cases toward resolution
• Identify and mitigate risks of harm to the public, staff, and individuals within the asylum estate
• Maintain accurate, detailed case records and produce high-quality reports and risk assessments
• Contribute to continuous improvement by identifying trends, risks, and opportunities for better ways of working

About You
You are a confident decision-maker with strong analytical skills and the ability to work effectively in complex and sensitive environments. You are comfortable working with ambiguity, managing competing priorities and engaging with a wide range of stakeholders.
You bring a collaborative mindset and are skilled at building effective working relationships across organisational boundaries to deliver shared outcomes.

Essential Experience

• Experience managing complex or high-risk cases, ideally within a public protection, safeguarding, or offender management environment
• Proven ability to assess risk and make sound, evidence-based decisions under pressure
• Experience of working with multiple agencies or stakeholders to deliver coordinated outcomes
• Strong analytical and information-handling skills, with the ability to interpret and act on complex data
• Experience of working in a fast-paced operational environment with competing priorities

Desirable Experience

• Knowledge of asylum, immigration, or public protection frameworks
• Experience working with vulnerable individuals or within safeguarding settings
• Familiarity with risk management tools and multi-agency working practices (e.g., MAPPA or similar frameworks)

Key Skills

• Excellent communication and interpersonal skills, with the ability to influence and challenge where necessary
• Strong organisational skills and attention to detail
• Resilience and professionalism when dealing with sensitive and potentially distressing situations
• Ability to work independently while contributing to a wider team