Head of Key Accounts

An exciting opportunity for a Head of Strategic Account Management to lead a critical function, responsible for the retention, growth and governance of key customer contracts. You will drive best practice across account planning, build strong client relationships and ensure renewals are proactively managed and commercially robust.

• Location: Remote with national travel when required
• Hours:5 hours per week
• Salary: Competitive
• Benefits: 25 days holiday + bank holidays, private healthcare, salary sacrifice pension, electric car scheme, employee's assistance programme

As the Head of Key Accounts, you will be responsible for:

• Lead and develop strategic accounts
• Drive account plans and client engagement
• Oversee renewals and commercial delivery
• Build strong senior relationships
• Lead and coach the team
• Ensure clear processes and performance tracking

The Head of Key Accounts will be measured on retention, account growth and the strength of your client relationships, alongside delivering a clear, proactive renewal pipeline and building a high-performing, commercially focused team.

Required skills / experience:

• Experience in managing large teams
• Previous NHS experience
• Strong strategic account management capability