Facilities Team Leader

Facilities Team Leader
Location: Manchester City Centre, office based
Contract Type: Permanent
Annual Salary: 30,000 - 34,500

Are you a proactive leader with a passion for delivering exceptional facilities management services? Our client, a leading law firm, is searching for a Facilities Team Leader to join their vibrant team in Manchester!

What You'll Do:
As the Facilities Team Leader, you will play a vital role in creating and maintaining a seamless working experience for all staff and visitors. Your responsibilities will include:

• Building Relationships: Support the Facilities Manager in nurturing strong partnerships with key stakeholders, end users, and service providers.
• Service Quality: Assist in developing and implementing improvements to contracted services, ensuring they reflect best practices in facilities management.
• Team Leadership: Lead and motivate a dedicated team of Facilities Coordinators and a Receptionist, ensuring high-quality service delivery and performance.
• Quality Monitoring: Oversee service provider performance and compliance with quality management systems, ensuring standards are met and exceeded.

Key Responsibilities Include:

• Ensuring the front of house service delivers excellent customer service at all times
• Assisting with administration including travel bookings
• Document management
• Working closely with a range of contractor and suppliers
• Managing AV equipment and ensuring smooth operations.
• Overseeing building maintenance, including minor repairs and upkeep.
• Ensuring cleanliness and hygiene across all common areas.
• Facilitating business continuity and effective waste management.
• Supervising health and safety compliance and emergency procedures.
• Managing office supplies, stationery, and equipment maintenance.

What We're Looking For:

To thrive in this role, you should possess:

• Experience: At least 2 years in a similar facilities management role, with experience in supplier management and team supervision.
• Skills: Strong customer service skills, excellent organisational abilities, and proficiency in using MS Office (Word, Excel, Outlook).
• Attitude: A customer-focused, "can-do" mindset, with an approachable and cheerful demeanour.

If you're ready to take on this exciting challenge and contribute to a thriving workplace, we want to hear from you! Apply today to become a key player in our client's facilities management team.

To Apply: Please send your CV to (url removed) or call (phone number removed)

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.