Reservations Consultant

  • Team Jobs - Commercial
  • Poole, Dorset
  • Apr 01, 2026
Full time Administration

Job Description

Looking for a role where no two days are the same, you're part of a busy team, and your earning potential reflects your performance? This could be the one.

TeamJobs are partnering with a fast-growing and ambitious business in Poole, specialising in tailored accommodation solutions across Corporate, Healthcare, Construction and Insurance sectors. With over 20 years of success behind them, they're now looking for a Reservations Consultant to join their fun, supportive and high-performing team.



What you'll be doing:

You'll be right at the heart of the action, managing enquiries, securing bookings and ensuring every guest journey runs smoothly.

  • Managing enquiries from first contact through to confirmed booking
  • Converting opportunities into high-value bookings while supporting revenue targets
  • Coordinating with internal teams to ensure smooth arrivals and great guest experiences
  • Keeping systems accurate and up to date, ensuring all tasks are completed daily
  • Supporting payments and working closely with the finance team
  • Responding quickly and professionally to guest queries
  • Assisting with maintaining online listings and supporting marketing activity
  • Building strong relationships with guests and property owners


What we're looking for:

  • 2+ years' experience in Reservations
  • Background in serviced accommodation, corporate housing or hotels
  • Someone who thrives in a fast-paced, sales-focused environment
  • Highly organised with strong attention to detail
  • Confident communicator who enjoys building relationships
  • A proactive, positive team player


Working hours:

  • 5 days out of 7 on a rota basis
  • Shifts between 8:00am - 6:30pm


What's in it for you:

  • Competitive hourly rate with excellent commission and bonus structure
  • A supportive and collaborative team environment
  • Opportunity to earn well based on performance
  • Company pension, discounts and wellbeing support
  • Regular team events and incentives


Why join?

This is more than just a reservations role, it's a chance to join a business that's growing quickly, values its people and offers the opportunity to make a real impact.

COMHP