Credit Controller

MMP Consultancy are working with a fantastic organisation to recruit a Credit Controller to join them on a temporary contract based in North West London.

The holder of this post will possess excellent communications skills, combined with an attention to detail, excellent team working skills and a drive to reach a common goal. In the absence of Head of Credit Control, you will take responsibility for the day-to-day running of the credit control team and ensure all company policies and procedures are adhered to within the defined timescale.

Roles and Responsibilities:

• Requesting overdue monies from customer via letter, email and telephone
• Ensuring payment terms are adhered to
• Ensuring customer queries are dealt with on a timely basis and are resolved to ensure payment is received
• Involvement of documenting processes
• Monthly bill runs
• Raising credit noted
• Issuing statements
• Transferring intercompany funds
• Adhoc duties
• Working to individual and team targets
• Provide training for junior staff and manage cash collection
• Ensure that all jobs are monitored and customers are kept up to date.

Skills Required:

• Must be able to interact confidently with customers across all media.
• Demonstrable ability to communicate at all levels.
• Excellent verbal and written communication skills, with strong attention to detail.
• The ability to work as part of a team, with a common goal
• Well-developed, lively, patient, tactful, proactive, can-do, customer centric/positive attitude and behaviour
• An ability to solve problems in a logical manner, thereby rectifying customer issues speedily and efficiently
• Ability to multi task, manage own time and prioritise activities to meet deadlines
• Flexible approach but with drive to meet targets
• Self-development, self-control, seeking responsibility and personal growth.

Qualifications and Experience Required:

• At least 1 year experience in a credit control role
• Good working knowledge and experience working with Microsoft Office, Word, Excel, Outlook Calendar
• Team player and willing to go the extra mile where needed
• Analysing skills