Job Description
About the roleWe have an exciting opportunity for a Service Manager to join the Guinness Property Team. This is a full time, 39 hours per week, permanent role based in our Crewe office. We are currently working to a hybrid working style.
The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service.
What we're looking forWe know that how we do things is just as important as what we do, so you'll not only be highly self-motivated with the rigour to pursue goals, but you'll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done.
You'll be able to demonstrate
Essential:
- Up to date knowledge of building construction, maintenance, repairs and safety legislation.
- Experience of leading, managing, developing and motivating teams.
- Up to date knowledge of housing sector best practice and relevant legislation.
- Knowledge and experience of sub-contractor management.
- Experience of successfully delivering an excellent customer focussed repair service.
- Experience of repairs management information systems.
- Excellent oral and written communications.
- Ability to manage and performance manage operational teams.
- Demonstrate the Guinness Behaviours.
Desirable:
- Experience of working as part of a management team delivering front line services.
- Excellent organisational and time management skills.
Qualifications
Essential:
- Relevant Technical qualification - trade NVQ level 3 or equivalent.
- NVQ III First Line Management.
Desirable:
- Site Management Safety (SMSTS).
This position will require a basic DBS check, which will be paid for by The Guinness Partnership.
If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.
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