Helpdesk Administrator

We are recruiting for a helpdesk Administrator to work within a hospital setting in the cambridge area. This is a full time 37 hour tempory contract for 1 month, ongoing according to continued need. A BASIC DBS is required prior to starting.

Purpose:

Deliver outstanding customer service as part of the Helpdesk for Hard and Soft Facilities Management including handling large call and email volumes from the Helpdesk Users, including logging requests on our Computer Aided Faculties Management (CAFM) System to a high level of accuracy.

Requirements:

• Admin skills - Word and Excel
• Attention to detail
• Good communication skills
• Good telephone manner
• Working within a tight time scale
• Positive attitude
• Ability to multi task