Senior HR Assistant

Senior HR Assistant
Location: Reading
Contract: Permanent/Full-Time
Working pattern: Hybrid
Department: HR / People Team
Salary: £35,000p/a

About the Role
We are seeking a proactive and highly professional Senior HR Assistant to join our clients expanding HR Department. This is an exciting opportunity to play a key role in supporting, advising and guiding employees and managers across the organisation. You will act as a trusted point of contact for all people-related matters, working closely with the senior HR team to deliver high-quality, commercial HR support.

Key Responsibilities
You will take responsibility for a wide range of duties, including but not limited to:
Employee & Manager Support

• Build, nurture and maintain strong working relationships
• Advise employees and managers on all aspects of people management
• Manage HR queries promptly and effectively, ensuring a high standard of service
• Support and update the senior team on employee relations matters and ongoing cases
• Successfully support processes such as flexible working, absence management, welfare and family-friendly policies
• Coach and mentor junior members of the HR team

HR Operations & Policy

• Proactively deliver commercial HR solutions, policies and procedures
• Monitor, review and update HR policies in line with current legislation
• Maintain and update the HR database
• Work collaboratively with national teams to communicate and deliver people initiatives

Business Partnering & Performance

• Contribute to enhancing positive business performance through strategic people support
• Manage relationships with managers, setting clear expectations and providing constructive guidance
• Support the senior team on cultural change programmes, restructures, reorganisations and redundancies
• Work with the recruitment team on workforce planning and upcoming vacancies
• Support training needs and development initiatives

Technical Skills, Experience & Knowledge

• Strong working knowledge of employment legislation and upcoming changes
• Experience supporting managers through disciplinary and grievance processes
• Ability to contribute to strategic HR projects alongside colleagues
• Previous experience using HR database systems
• Confident in using the full Microsoft Office suite
• Strong analytical skills and ability to interpret employment-related data
• Excellent judgement, problem-solving skills and the ability to stay calm under pressure
• Strong organisational, planning and administration skills
• Ability to motivate, guide and support others
• Professional, approachable and able to handle sensitive information with integrity
• Excellent interpersonal skills with the ability to build relationships at all levels

Required Skills & Qualifications

• Minimum 4 years generalist HR experience at Advisor level or above
• CIPD Level 5 qualified and working towards Level 7
• Excellent communication skills, written and verbal
• Able to present ideas clearly and persuasively, influencing key stakeholders
• Ability to balance commercial risk and legislative requirements to support decision-making

This is a full-time permanent position with a salary of £35,000p/a

For more information on this position please contact Harriet Ali at Four Squared Recruitment.

If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.