Job Description
Housing Officer
Barnstaple Hybrid (2 days on site)
Rate: £28 per hour (Umbrella, Inside IR35)
Initial contract: 3 months
Start: 13th April 2026
Hours: 37 hours per week (Monday-Friday, 9am-5pm)
A local authority is seeking an experienced Housing Officer to provide high-quality frontline housing advice and homelessness prevention support. This is a rewarding opportunity to make a direct impact within the community, helping individuals and families maximise their housing options and prevent homelessness.
What you will do as Housing Officer:
Provide timely, high-quality housing advice and assistance to customers via office, telephone, and home visits
Assess housing needs and support individuals in finding suitable housing solutions
Actively work to prevent homelessness using council policies and early intervention strategies
Investigate homelessness applications and make decisions in line with legislation and codes of practice
Liaise with landlords, mortgage lenders, support services, and external agencies to resolve housing issues
Support clients through complex situations including court proceedings and tenancy challenges
Coordinate with internal teams and external partners to deliver a joined-up service
Manage a caseload independently, making informed decisions to achieve positive outcomes
What you will need:
Previous experience in housing advice, homelessness prevention, or a similar local authority role
Strong knowledge of housing legislation, homelessness duties, and welfare benefits
Experience managing homelessness applications and prevention cases
Ability to work independently as a Housing Officer while handling a complex caseload
Excellent communication and interpersonal skills, with the ability to support vulnerable individuals
Strong stakeholder management skills, including working with external agencies and landlords
Professional qualification in housing (CIH) or equivalent experience is desirable
What's on offer:
Hybrid working (2 days per week in the office)
Immediate start with a supportive team environment
Opportunity to make a meaningful impact within the community
Structured 37-hour working week
If you are an experienced Housing Officer with a background in homelessness prevention and housing advice, apply now or get in touch with Jack phone number removed to discuss further. Interviews are taking place shortly.
