Collections Officer

Morgan McKinley is looking for an experienced Collections Officer to work for a company based in the Reading area. The Collections - Debt recovery support job involves working as part of the collections team. Proven experience in finance, collections, and debt recovery is required.

Salary: up to 38K per annum

Location: Reading, 4 days office based and 1 day from home

Collections Officer duties:

• Monitor and manage the customer accounts
• Chasing customer payments via telephone / email
• Negotiate repayment plans with customers
• Maintain accurate customer records, logging calls / correspondence etc
• Checking overdue accounts and payment information
• Reporting on debtors / collections activity and customer accounts

Skills and experience required:

• Proven experience working within a collections or a similar debt recovery financial services support role
• Excellent IT skills, including MS Excel
• Good communication skills, both verbal and written