Workplace Experience Coordinator

Job Title: Workplace Experience Coordinator

Contract: 12 Months (01/05/2026 start)
Location: London (5 days onsite - 1 day Hammersmith, 4 days Central London)

Role Overview

We are seeking a proactive and highly organised Workplace Experience Coordinator to support the day-to-day delivery of an exceptional workplace environment. This role sits at the heart of operations, ensuring facilities, space, and workplace services are efficiently managed to create a seamless and engaging employee experience.

You will play a key role in coordinating facilities operations, supporting workplace initiatives, and acting as a central point of contact for internal stakeholders and external vendors.

Key Responsibilities

Accountability

• Oversee the day-to-day management and optimisation of workplace facilities, including property and space utilisation
• Coordinate and support a team of facilities personnel, including scheduling, task allocation, and performance support
• Ensure workplace environments are safe, functional, and aligned with organisational standards
• Act as a primary point of contact for workplace-related queries and issues

Know-How

• Apply core operational management principles including work scheduling, prioritisation, and process execution
• Demonstrate strong knowledge of workplace experience practices, including:
  • Property and facilities administration
  • Space planning and utilisation
  • Workplace/customer experience
  • Vendor and supplier coordination
• Maintain effective relationships with internal stakeholders and third-party providers

Problem Solving & Complexity

• Resolve day-to-day workplace and facilities issues, often requiring coordination across multiple teams
• Identify opportunities to improve workplace processes, systems, and service delivery
• Support continuous improvement initiatives to enhance efficiency, safety, and employee experience

Skills & Experience Required

• Previous experience in workplace experience, facilities management, or office coordination roles
• Strong organisational and multitasking capability within a fast-paced environment
• Excellent stakeholder management and communication skills
• Experience coordinating vendors and managing service delivery
• Ability to identify and implement process improvements
• Proactive, solutions-focused mindset

Desirable

• Experience working across multiple office locations
• Exposure to space planning tools or workplace management systems
• Health & Safety awareness within a corporate environment