Customer Service

Sales Administrator / Customer Service Coordinator

Avonmouth, Bristol

25,000 per annum

Monday-Friday, 37.5 hours per week

1 stage f2f interview

About the Role

Our client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK.

This is a fantastic opportunity for someone who is looking to have a career in customer service, and who is looking to get a good work/life balance

Working Hours & Shift Pattern

This position operates across three rotating shifts, Monday to Friday:

• 9:00-5:30 - leave the office at 3:00pm and work from home 3:30-5:30
• 7:30-4:00 - includes an hour at home first, then travel in 8:30 to travel into the office
• 8:30-5:00 - no change
• 1-hour lunch break included.

Responsibilities:

• Processing incoming orders and debits into the system
• Handling all incoming calls from store managers
• Building rapport with store managers
• Maximising sales by providing excellent customer service
• General administrative duties

Individual:

• Previous experience of working in a customer service role
• Experience of handling a high amount of calls
• Ability to be able to multi-task
• High level of attention to detailOur client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK.

Requirements

• Driving licence required (due to shift timings and travel expectations)
• Must live locally to Avonmouth
• Own laptop required
• Strong communication skills and a confident personality
• Organised, proactive, and able to multitask
• Previous admin, customer service, or sales coordination experience desirable

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