Credit Controller

We are pleased to be supporting an established and expanding professional services organisation is looking to recruit a Credit Controller to join their growing credit function. This is a fantastic opportunity for someone with solid credit control experience, particularly within professional services, who is looking to develop their skills in a structured, friendly and supportive environment.

As Credit Controller, you will play a key role in delivering a high-quality, timely and professional credit control service. You will manage your own portfolio of clients, working closely with internal stakeholders to ensure the efficient recovery of fees and the maintenance of accurate ledger information.

Key Responsibilities Include:

• Managing a portfolio of client accounts to ensure timely payment of invoices.
• Chasing outstanding debt in line with company policies (phone calls, email reminders, credit limits, legal letters, account suspension where appropriate).
• Investigating and resolving fee queries to improve cash collection and client satisfaction.
• Posting and allocating receipts, credit notes and maintaining accurate ledger records.
• Assisting with issuing statements, preparing KPI reports and highlighting slow payers.
• Liaising with partners, managers and clients to resolve overdue balances.
• Supporting with daily receipt reconciliations and banking where needed.
• Contributing to team meetings and continuous improvement of the credit control process.

Skills & Experience Required

• Previous experience in a credit control role, ideally within a professional services organisation.
• Strong understanding of credit control processes including escalation and legal recovery procedures.
• Experience working towards productivity and performance KPIs.
• Excellent relationship-building skills with both clients and internal teams.
• High attention to detail with a methodical, organised approach to workload.
• Confident with Microsoft Office applications including Excel and Word, and Accountancy Systems.
• Ability to work effectively in a team and meet process deadlines.
• Credit control qualification advantageous.
• Strong interpersonal and communication skills.

What's on Offer

• Salary up to £26,000 (Permanent)
• Opportunity to join a growing credit function with clear development and progression.
• A friendly, inclusive and supportive working environment.
• Flexible benefits and a commitment to ongoing learning and development.
• A workplace culture that values diversity, collaboration and continuous improvement.