Senior Customer Service & Repairs Advisor

Role Summary:

• To support the development of the Customer Service Advisors including coaching and on the job assistance of the team.
• To ensure that key performance indicators, operational processes and recognised customer service excellence is being adhered to whilst providing specific support to team members.
• The Senior Customer Service Advisor should be a recognised expert for the delivery of a customer centric service to our customers.

Location: Tunbridge Wells or Epsom

Salary: £30,970

Hours of work: 35

Contract: Permanent

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