Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Apr 18, 2026
Full time
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
IT Trainer (Entry Level) Job title: IT Trainer Entry Level Salary: Scale 6 Contract: Permanent, full time Location: Force wide Looking for a role where you can help shape the digital capability of a whole organisation? This pivotal position sits within West Yorkshire Police s Learning and Organisational Development function (People Directorate), delivering high quality training that supports thousands of staff, officers and volunteers across the Force. We re looking for someone enthusiastic, organised and motivated - someone who can inspire confidence in learners while helping them develop the essential digital skills needed in modern policing. As part of our IT Training Team, you will design, deliver and maintain engaging learning solutions across a wide range of critical information systems and devices. You ll work closely with colleagues, partner agencies and external forces to support effective, safe and compliant system use, contributing directly to the operational capability of West Yorkshire Police. This is an excellent opportunity for someone looking to build or develop a career in Learning and Development, with clear routes for progression and professional growth. Role and Responsibilities You will play a central role in delivering high quality learning and development across the organisation. This includes designing and delivering training programmes, supporting learners, assessing competence, and maintaining accurate, relevant learning materials. Key duties include: • Designing, developing and maintaining high quality learning solutions and training resources • Delivering training on core information systems, including life critical systems essential to policing activity • Creating an inclusive, safe and effective learning environment for all learners • Assessing learner competence, providing constructive feedback and authorising system access where required • Advising and guiding learners during and after training, including providing post course support • Identifying learning needs and developing evidence based learning outcomes • Maintaining CPD to ensure skills, knowledge and delivery methods remain current • Supporting the safe use, storage and security of training equipment Expectations To succeed in this role, you will be expected to: • Communicate clearly and professionally, both verbally and in writing • Demonstrate confidence in working with IT systems and Microsoft Office applications • Use a range of teaching methodologies to meet individual learning needs • Work independently and as part of a wider team delivering around 600 courses per year • Apply the Police Code of Ethics and promote Diversity, Equality and Inclusion in all interactions • Manage your own workload effectively, meeting deadlines and supporting colleagues as required • Travel across West Yorkshire and work flexibly (including occasional evenings and weekends) Essential Criteria • Excellent written and verbal communication skills • Working knowledge of computer-based information systems • Working knowledge of Microsoft Office programmes • Ability and commitment to work towards a Level 3 Learning and Development qualification • Commitment to Continuous Professional Development (CPD) • Ability to complete assessor awareness training Benefits / What We Offer West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 29 days annual leave, rising to 34 days after five years of service (plus bank holidays) • Flexible working options, arrangements to help you manage your professional and personal commitments • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent) • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card • Option to sign up to our Cycle to work scheme (eligibility-dependent) • Access to a wide range of internal wellbeing services and support programmes • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Opportunities to join staff networks, wellbeing groups, and sports clubs • Training training will be delivered on various software packages. A mentor will be assigned and personalised development will be created based on a training needs analysis • A personal training and development plan will support building confidence and knowledge to increase portfolios overtime We are proud to be a member of the Fair Work Charter. How to Apply Join us in delivering high quality digital training that supports policing across West Yorkshire. This is a fantastic opportunity to contribute to essential learning while developing your own skills and career. The successful candidate will be subject to personal and financial vetting checks prior to appointment. Please submit a full CV as part of the application process. The vacancy will close on the 28th April (Apply online only) at 23:55 hours. You MUST remove all personal information from your CV, including: • Name • Age • Sex • Address Applications containing personal details will be rejected This post will close at 23:55 hours on 28th April 2026.
Apr 18, 2026
Full time
IT Trainer (Entry Level) Job title: IT Trainer Entry Level Salary: Scale 6 Contract: Permanent, full time Location: Force wide Looking for a role where you can help shape the digital capability of a whole organisation? This pivotal position sits within West Yorkshire Police s Learning and Organisational Development function (People Directorate), delivering high quality training that supports thousands of staff, officers and volunteers across the Force. We re looking for someone enthusiastic, organised and motivated - someone who can inspire confidence in learners while helping them develop the essential digital skills needed in modern policing. As part of our IT Training Team, you will design, deliver and maintain engaging learning solutions across a wide range of critical information systems and devices. You ll work closely with colleagues, partner agencies and external forces to support effective, safe and compliant system use, contributing directly to the operational capability of West Yorkshire Police. This is an excellent opportunity for someone looking to build or develop a career in Learning and Development, with clear routes for progression and professional growth. Role and Responsibilities You will play a central role in delivering high quality learning and development across the organisation. This includes designing and delivering training programmes, supporting learners, assessing competence, and maintaining accurate, relevant learning materials. Key duties include: • Designing, developing and maintaining high quality learning solutions and training resources • Delivering training on core information systems, including life critical systems essential to policing activity • Creating an inclusive, safe and effective learning environment for all learners • Assessing learner competence, providing constructive feedback and authorising system access where required • Advising and guiding learners during and after training, including providing post course support • Identifying learning needs and developing evidence based learning outcomes • Maintaining CPD to ensure skills, knowledge and delivery methods remain current • Supporting the safe use, storage and security of training equipment Expectations To succeed in this role, you will be expected to: • Communicate clearly and professionally, both verbally and in writing • Demonstrate confidence in working with IT systems and Microsoft Office applications • Use a range of teaching methodologies to meet individual learning needs • Work independently and as part of a wider team delivering around 600 courses per year • Apply the Police Code of Ethics and promote Diversity, Equality and Inclusion in all interactions • Manage your own workload effectively, meeting deadlines and supporting colleagues as required • Travel across West Yorkshire and work flexibly (including occasional evenings and weekends) Essential Criteria • Excellent written and verbal communication skills • Working knowledge of computer-based information systems • Working knowledge of Microsoft Office programmes • Ability and commitment to work towards a Level 3 Learning and Development qualification • Commitment to Continuous Professional Development (CPD) • Ability to complete assessor awareness training Benefits / What We Offer West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 29 days annual leave, rising to 34 days after five years of service (plus bank holidays) • Flexible working options, arrangements to help you manage your professional and personal commitments • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent) • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card • Option to sign up to our Cycle to work scheme (eligibility-dependent) • Access to a wide range of internal wellbeing services and support programmes • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Opportunities to join staff networks, wellbeing groups, and sports clubs • Training training will be delivered on various software packages. A mentor will be assigned and personalised development will be created based on a training needs analysis • A personal training and development plan will support building confidence and knowledge to increase portfolios overtime We are proud to be a member of the Fair Work Charter. How to Apply Join us in delivering high quality digital training that supports policing across West Yorkshire. This is a fantastic opportunity to contribute to essential learning while developing your own skills and career. The successful candidate will be subject to personal and financial vetting checks prior to appointment. Please submit a full CV as part of the application process. The vacancy will close on the 28th April (Apply online only) at 23:55 hours. You MUST remove all personal information from your CV, including: • Name • Age • Sex • Address Applications containing personal details will be rejected This post will close at 23:55 hours on 28th April 2026.
Part-Time Temporary Finance Administrator (3 months + ) - 3 days per week We are seeking a highly organised and proactive Finance Administrator to join a busy finance team within a housing organisation on a 3-month temporary part-time basis. This role will provide administrative and operational support to both the Finance and Income teams, ensuring smooth day-to-day processes and effective communication with tenants and internal stakeholders. You will be a key point of coordination for documentation, correspondence, and customer interactions. Key Responsibilities Process all incoming post received on site and distribute across the organisation, with a focus on triaging Income and Finance documentation Update the Housing Management System with tenant-related postal information and notify Income Officers of any required follow-up actions Manage non-complex tenant requests, such as issuing rent schedules and supporting documentation Print, scan, and manage documentation for email and physical correspondence Provide office-based support to fully remote team members Support the Income team with printing and posting correspondence Complete telephone verification checks in relation to credit refunds Process Direct Debit and standing order forms submitted by customers Provide telephone support, handling enquiries in a professional and sensitive manner Manage and triage the finance email inbox, ensuring queries are actioned or escalated appropriately Communicate effectively with customers and their representatives, maintaining a high standard of service Liaise with internal departments to resolve finance and income-related queries Maintain accurate filing and record-keeping systems, including paper-based records Maintain and update process documentation for key administrative activities Work to agreed KPIs and performance targets within the finance team Ensure full GDPR compliance in all correspondence and handling of customer data Complete mandatory training and actively support continuous professional development Provide ad hoc administrative support to the wider finance team as required About You Previous experience in an administrative role, ideally within finance or a customer-focused environment Strong organisational skills with the ability to manage a varied and high-volume workload Excellent attention to detail, particularly when handling documentation and data entry Confident communicator with strong telephone and written communication skills Good working knowledge of Microsoft Office, particularly Outlook and Excel Please note this an on site role
Apr 18, 2026
Contractor
Part-Time Temporary Finance Administrator (3 months + ) - 3 days per week We are seeking a highly organised and proactive Finance Administrator to join a busy finance team within a housing organisation on a 3-month temporary part-time basis. This role will provide administrative and operational support to both the Finance and Income teams, ensuring smooth day-to-day processes and effective communication with tenants and internal stakeholders. You will be a key point of coordination for documentation, correspondence, and customer interactions. Key Responsibilities Process all incoming post received on site and distribute across the organisation, with a focus on triaging Income and Finance documentation Update the Housing Management System with tenant-related postal information and notify Income Officers of any required follow-up actions Manage non-complex tenant requests, such as issuing rent schedules and supporting documentation Print, scan, and manage documentation for email and physical correspondence Provide office-based support to fully remote team members Support the Income team with printing and posting correspondence Complete telephone verification checks in relation to credit refunds Process Direct Debit and standing order forms submitted by customers Provide telephone support, handling enquiries in a professional and sensitive manner Manage and triage the finance email inbox, ensuring queries are actioned or escalated appropriately Communicate effectively with customers and their representatives, maintaining a high standard of service Liaise with internal departments to resolve finance and income-related queries Maintain accurate filing and record-keeping systems, including paper-based records Maintain and update process documentation for key administrative activities Work to agreed KPIs and performance targets within the finance team Ensure full GDPR compliance in all correspondence and handling of customer data Complete mandatory training and actively support continuous professional development Provide ad hoc administrative support to the wider finance team as required About You Previous experience in an administrative role, ideally within finance or a customer-focused environment Strong organisational skills with the ability to manage a varied and high-volume workload Excellent attention to detail, particularly when handling documentation and data entry Confident communicator with strong telephone and written communication skills Good working knowledge of Microsoft Office, particularly Outlook and Excel Please note this an on site role
Finance & Operations Manager An exciting opportunity has arisen for a Finance & Operations Manager to play a pivotal role at the heart of the Investor Forum, a leading professional not-for-profit organisation with a small, collaborative team of 9 full-time and part-time employees. This hands-on position offers the chance to lead financial management, budgeting, governance and business operations, working closely with senior leadership to drive organisational success. If you ve also worked in the following roles, we d also like to hear from you: Senior Finance Manager, Financial Controller, Finance Manager & HR Lead, Business Operations Manager SALARY: £50,000 - £60,000 Base Salary + 15% allowance to purchase flexible benefits such as pensions, health and life insurance or to take as cash + Discretionary Bonus + 30 Days Annual Leave plus 8 Days Bank Holiday LOCATION: Hybrid / Central London (NW1) (3 Days per Week from the Office; Tues to Thurs, 2 Days Working from Home; Monday and Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday APPLICATION PROCESS: Please send your CV detailing your relevant experience along with a Covering Letter explaining your interest in the role. JOB OVERVIEW We have a fantastic new job opportunity for a Finance & Operations Manager to join the Investor Forum, a respected professional not-for-profit organisation operating at the forefront of investor stewardship and financial services. As a Finance & Operations Manager you will take ownership of financial management, including budgeting, forecasting, financial reporting and audit, alongside overseeing governance, compliance and operational delivery across the organisation. The Finance & Operations Manager will work closely with the Chief Executive Officer and senior stakeholders, supporting strategic decision-making through financial modelling, risk management and effective business operations. This role would suit a proactive Finance & Operations Manager with strong organisational skills, excellent attention to detail and experience using finance systems such as Xero within a professional environment. ABOUT US Established in 2014, the Investor Forum is a not for profit, membership organisation at the forefront of investor stewardship practice in the UK, with a team of 9 full-time and part-time employees. We work with 50+ investment firms across projects, events and engagements, and collaborate with a broad range of stakeholders in the financial services industry. DUTIES Your duties as the Finance & Operations Manager include: Financial Reporting and Analysis: Prepare budgets, cashflow forecasts and financial models Accounts And Audit Management: Oversee year-end accounts and coordinate the audit process Accounts Payable and Receivable: Manage purchase and sales invoices and reconciliations Finance Systems Management: Maintain Xero, including VAT, bank and credit card reconciliations Supplier and Vendor Management: Manage third-party providers including IT, HR and professional services Reporting and oversight: Prepare reports, agendas and minutes for board operating committee meetings Operational Management: Ensure smooth day-to-day running of office and business operations Risk and Compliance: Maintain risk register, internal controls and business continuity processes HR Administration: Oversee payroll, policies, recruitment and employee lifecycle activities Insurance and Policy Management: Maintain organisational insurance and policy frameworks CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a finance manager, financial controller or similar finance and operations role Strong financial management skills including budgeting, forecasting, cashflow and financial reporting Experience with accounting software such as Xero and strong Microsoft Excel skills Excellent organisational and planning skills with the ability to manage multiple priorities Strong communication skills with high attention to detail Proven ability to work independently and within a small team environment Experience supporting audits, compliance and governance processes Strong stakeholder and supplier management skills DESIRABLE Bookkeeping or accounting qualification Experience within a not-for-profit, membership or SME environment Interest in financial services, capital markets or investor relations NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV and Covering Letter to our Recruitment Team who will review your details. JOB REF: AWDO-P14621 This job is being advertised by AWD online on behalf of The Investor Forum AWD-IN-SPJ
Apr 18, 2026
Full time
Finance & Operations Manager An exciting opportunity has arisen for a Finance & Operations Manager to play a pivotal role at the heart of the Investor Forum, a leading professional not-for-profit organisation with a small, collaborative team of 9 full-time and part-time employees. This hands-on position offers the chance to lead financial management, budgeting, governance and business operations, working closely with senior leadership to drive organisational success. If you ve also worked in the following roles, we d also like to hear from you: Senior Finance Manager, Financial Controller, Finance Manager & HR Lead, Business Operations Manager SALARY: £50,000 - £60,000 Base Salary + 15% allowance to purchase flexible benefits such as pensions, health and life insurance or to take as cash + Discretionary Bonus + 30 Days Annual Leave plus 8 Days Bank Holiday LOCATION: Hybrid / Central London (NW1) (3 Days per Week from the Office; Tues to Thurs, 2 Days Working from Home; Monday and Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday APPLICATION PROCESS: Please send your CV detailing your relevant experience along with a Covering Letter explaining your interest in the role. JOB OVERVIEW We have a fantastic new job opportunity for a Finance & Operations Manager to join the Investor Forum, a respected professional not-for-profit organisation operating at the forefront of investor stewardship and financial services. As a Finance & Operations Manager you will take ownership of financial management, including budgeting, forecasting, financial reporting and audit, alongside overseeing governance, compliance and operational delivery across the organisation. The Finance & Operations Manager will work closely with the Chief Executive Officer and senior stakeholders, supporting strategic decision-making through financial modelling, risk management and effective business operations. This role would suit a proactive Finance & Operations Manager with strong organisational skills, excellent attention to detail and experience using finance systems such as Xero within a professional environment. ABOUT US Established in 2014, the Investor Forum is a not for profit, membership organisation at the forefront of investor stewardship practice in the UK, with a team of 9 full-time and part-time employees. We work with 50+ investment firms across projects, events and engagements, and collaborate with a broad range of stakeholders in the financial services industry. DUTIES Your duties as the Finance & Operations Manager include: Financial Reporting and Analysis: Prepare budgets, cashflow forecasts and financial models Accounts And Audit Management: Oversee year-end accounts and coordinate the audit process Accounts Payable and Receivable: Manage purchase and sales invoices and reconciliations Finance Systems Management: Maintain Xero, including VAT, bank and credit card reconciliations Supplier and Vendor Management: Manage third-party providers including IT, HR and professional services Reporting and oversight: Prepare reports, agendas and minutes for board operating committee meetings Operational Management: Ensure smooth day-to-day running of office and business operations Risk and Compliance: Maintain risk register, internal controls and business continuity processes HR Administration: Oversee payroll, policies, recruitment and employee lifecycle activities Insurance and Policy Management: Maintain organisational insurance and policy frameworks CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a finance manager, financial controller or similar finance and operations role Strong financial management skills including budgeting, forecasting, cashflow and financial reporting Experience with accounting software such as Xero and strong Microsoft Excel skills Excellent organisational and planning skills with the ability to manage multiple priorities Strong communication skills with high attention to detail Proven ability to work independently and within a small team environment Experience supporting audits, compliance and governance processes Strong stakeholder and supplier management skills DESIRABLE Bookkeeping or accounting qualification Experience within a not-for-profit, membership or SME environment Interest in financial services, capital markets or investor relations NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV and Covering Letter to our Recruitment Team who will review your details. JOB REF: AWDO-P14621 This job is being advertised by AWD online on behalf of The Investor Forum AWD-IN-SPJ
Confederation of Service Charities
City Of Westminster, London
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Apr 18, 2026
Full time
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Job Title: Housing Liaison Team Leader Location: London Borough of Newham Contract Type: Temporary Rate: 26.13 PAYE hour Are you passionate about housing and eager to make a positive impact in your community? Our client is searching for a dynamic and experienced Housing Liaison Team Leader to spearhead a team dedicated to providing top-notch housing management services in Newham. About the Role: As the Housing Liaison Team Leader, you will lead a team of Housing Liaison Officers and Resident Service Officers, ensuring services are customer-centred and delivered to the highest standard. This is a hands-on leadership role where your efforts will directly enhance the quality of life for residents across the borough. What You'll Be Doing: Lead and Support Your Team: Motivate and manage your team to deliver excellent housing services. Conduct one-on-ones, appraisals, and support staff development. Deliver Excellent Housing Services: Oversee mixed tenure properties, manage tenancy conditions, and ensure regular estate inspections. Tackle Anti-Social Behaviour: Handle ASB cases promptly, working closely with enforcement teams and maintaining accurate case records. Community Engagement: Support community activities and collaborate with internal and external partners to enhance neighbourhood safety. Health, Safety, and Compliance: Ensure your team adheres to health and safety policies and procedures. Escalations and Complaints: Be the first point of contact for complex inquiries, ensuring fair and timely resolutions. What We're Looking For: Proven experience managing a high-performing team. Strong background in housing management and knowledge of housing law. Ability to engage positively with residents, even in challenging situations. Strong organisational skills and sound judgement. Personal Qualities: A genuine commitment to delivering excellent housing services. Flexible, empathetic, and approachable leadership style. If you're ready to take the next step in your career and make a difference in the community, we want to hear from you! Join our client in shaping a brighter future for residents in Newham. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 18, 2026
Seasonal
Job Title: Housing Liaison Team Leader Location: London Borough of Newham Contract Type: Temporary Rate: 26.13 PAYE hour Are you passionate about housing and eager to make a positive impact in your community? Our client is searching for a dynamic and experienced Housing Liaison Team Leader to spearhead a team dedicated to providing top-notch housing management services in Newham. About the Role: As the Housing Liaison Team Leader, you will lead a team of Housing Liaison Officers and Resident Service Officers, ensuring services are customer-centred and delivered to the highest standard. This is a hands-on leadership role where your efforts will directly enhance the quality of life for residents across the borough. What You'll Be Doing: Lead and Support Your Team: Motivate and manage your team to deliver excellent housing services. Conduct one-on-ones, appraisals, and support staff development. Deliver Excellent Housing Services: Oversee mixed tenure properties, manage tenancy conditions, and ensure regular estate inspections. Tackle Anti-Social Behaviour: Handle ASB cases promptly, working closely with enforcement teams and maintaining accurate case records. Community Engagement: Support community activities and collaborate with internal and external partners to enhance neighbourhood safety. Health, Safety, and Compliance: Ensure your team adheres to health and safety policies and procedures. Escalations and Complaints: Be the first point of contact for complex inquiries, ensuring fair and timely resolutions. What We're Looking For: Proven experience managing a high-performing team. Strong background in housing management and knowledge of housing law. Ability to engage positively with residents, even in challenging situations. Strong organisational skills and sound judgement. Personal Qualities: A genuine commitment to delivering excellent housing services. Flexible, empathetic, and approachable leadership style. If you're ready to take the next step in your career and make a difference in the community, we want to hear from you! Join our client in shaping a brighter future for residents in Newham. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
KM Education Recruitment Ltd
Dumbarton, Dunbartonshire
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Ship Controls Trainer Location: Site based Salary: 45,000 - 47,000 (dependent upon experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type : Full Time, Permanent Essential Criteria for all candidates: Candidates must possess a strong knowledge of ship control systems operations. Must have experience of Submarine Control Room management. Must hold a recognised qualification within Operations Warrant Officer / Senior rating within Royal Navy Submarine Service Confident to deliver classroom based / group training (full training and resources provided) Duties: Deliver engaging Astute Class Ship Control training to learners based within a classroom setting. Support with training design and training material updates Coach, support and motivate learners throughout their training programme. Organise and maintain documentation on learners' progress. Mark and assess learners work and provide feedback on performance. Ensure lesson plans and training sessions are developed and up to date. Ensure all students are aware of Health and Safety requirements within the training area. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities. KM1
Apr 18, 2026
Full time
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Ship Controls Trainer Location: Site based Salary: 45,000 - 47,000 (dependent upon experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type : Full Time, Permanent Essential Criteria for all candidates: Candidates must possess a strong knowledge of ship control systems operations. Must have experience of Submarine Control Room management. Must hold a recognised qualification within Operations Warrant Officer / Senior rating within Royal Navy Submarine Service Confident to deliver classroom based / group training (full training and resources provided) Duties: Deliver engaging Astute Class Ship Control training to learners based within a classroom setting. Support with training design and training material updates Coach, support and motivate learners throughout their training programme. Organise and maintain documentation on learners' progress. Mark and assess learners work and provide feedback on performance. Ensure lesson plans and training sessions are developed and up to date. Ensure all students are aware of Health and Safety requirements within the training area. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities. KM1
User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day, split across 5 days) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: Managing incoming enquiries across multiple digital platforms Triaging, prioritising and responding to user queries efficiently Identifying and escalating high-risk, safeguarding or data protection issues Providing clear guidance to users, including those in complex or difficult situations Maintaining accurate records and ensuring enquiries are followed through to resolution Identifying trends or recurring issues to support service improvements Updating help content, guidance and internal documentation Working collaboratively with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles in a support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online platforms or digital services Experience contributing to user guidance or knowledge bases Interest in public service or digital access to information About the organisation This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 18, 2026
Full time
User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day, split across 5 days) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: Managing incoming enquiries across multiple digital platforms Triaging, prioritising and responding to user queries efficiently Identifying and escalating high-risk, safeguarding or data protection issues Providing clear guidance to users, including those in complex or difficult situations Maintaining accurate records and ensuring enquiries are followed through to resolution Identifying trends or recurring issues to support service improvements Updating help content, guidance and internal documentation Working collaboratively with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles in a support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online platforms or digital services Experience contributing to user guidance or knowledge bases Interest in public service or digital access to information About the organisation This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
We are urgently looking for an Business Support Officer to work in our clients Legal department. 1. To support the Legal Services manager in the delivery of Legal Services through a wide range of administrative tasks including day to day maintenance of systems and processes. 2. To work to maintain standards and processes to best practice, keeping system up to date including the Legal Case Management system (templates, precedents, address book, reports), the Electronic Library (users), the Legal Intranet page (content), share point area (documents/information) and other online accounts. Maintain forms, documents and information to support the operational development and maintenance of systems and practices. 3. Contribute to the recruitment process, induction and training of new staff and keep systems updated for starter and leavers 4. Collating information and processing finance forms and systems to support efficient transactional management. 5. Manage the Legal Inbox and instructions process, including allocation of work across the service 6. Maintain departmental documents and spreadsheets, monitoring external legal spend 7. Process and record the team's holidays and process HR forms and support requests as required by the Legal Services Manager. 8. Support and process signing and sealing requests to ensure delivery within specified timeframes. 9. Schedule rooms, meetings, agenda's and prepare minutes where required. 10. Ensuring discretion and confidentiality where appropriate, excellent engagement with directorate and colleagues across the authority. This list is not exhaustive; you may be required to carry out other duties as directed by your line manager that are commensurate with the level of your post. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2026
Seasonal
We are urgently looking for an Business Support Officer to work in our clients Legal department. 1. To support the Legal Services manager in the delivery of Legal Services through a wide range of administrative tasks including day to day maintenance of systems and processes. 2. To work to maintain standards and processes to best practice, keeping system up to date including the Legal Case Management system (templates, precedents, address book, reports), the Electronic Library (users), the Legal Intranet page (content), share point area (documents/information) and other online accounts. Maintain forms, documents and information to support the operational development and maintenance of systems and practices. 3. Contribute to the recruitment process, induction and training of new staff and keep systems updated for starter and leavers 4. Collating information and processing finance forms and systems to support efficient transactional management. 5. Manage the Legal Inbox and instructions process, including allocation of work across the service 6. Maintain departmental documents and spreadsheets, monitoring external legal spend 7. Process and record the team's holidays and process HR forms and support requests as required by the Legal Services Manager. 8. Support and process signing and sealing requests to ensure delivery within specified timeframes. 9. Schedule rooms, meetings, agenda's and prepare minutes where required. 10. Ensuring discretion and confidentiality where appropriate, excellent engagement with directorate and colleagues across the authority. This list is not exhaustive; you may be required to carry out other duties as directed by your line manager that are commensurate with the level of your post. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Chief Technology Officer (CTO) 17/03/2026 Location: Remote / Office (Havant) Job type: Full-time / Fractional About Unipro Unipro is a highly focussed bespoke custom software studio dedicated to serving our clients as a strategic partner. We understand their business challenges and build bespoke solutions that deliver digital autonomy and an unrivalled commercial advantage to our clients. Recognised as an SME Best Workplace, Unipro is a dynamic, late-stage company experiencing fast dynamic growth. We are now seeking an exceptional Chief Technology Officer (CTO) with strong digital agency or software consultancy experience to lead our technical strategy, delivery capability, and engineering culture as we enter our next phase of growth. Role Summary As a CTO in our Digital Studio, you will play a pivotal role in shaping and delivering bold digital visions for our clients. You will work closely with stakeholders to understand their business strategy and goals, and translate these into scalable, innovative digital solutions that embrace a digital-first culture. Role Overview The CTO will be responsible for shaping and executing the company's technology vision, ensuring we deliver world class, scalable, and commercially impactful software and services solutions. This role blends strategic leadership with hands on technical oversight, requiring someone who thrives in a fast paced agency environment where priorities shift and innovation is constant. A critical part of this role is leading our approach to AI, automation, and intelligent digital products, guiding both clients and internal teams through responsible integration of modern AI technologies. The CTO will be a key member of the leadership team, partnering with Operations and Commercial teams to drive excellence across our project portfolio while ensuring our technology function remains a competitive differentiator. Duties and Responsibilities Strategic Leadership Define and own the company's long term technology strategy aligned with commercial goals and client needs, with a specific emphasis on modern AI capability, automation, and emerging technologies. Identify emerging technologies and assess their applicability to client solutions and internal processes. Lead the ongoing evolution of our technical frameworks, methodologies, and delivery standards. Lead the development of the company's AI offering. Technical Governance & Architecture Oversee architectural decisions across projects to ensure scalability, security, maintainability, and performance. Establish and maintain coding standards, best practices, and quality assurance processes across teams. Support presales and discovery phases with technical scoping, solution design, and estimation. Team Leadership & Capability Building Build and mentor a multidisciplinary engineering team including developers, solution architects, and DevOps specialists. Define career pathways, training programmes, and AI upskilling frameworks. Foster a culture of innovation, experimentation, and continuous improvement. Operational & Delivery Oversight Ensure reliable, predictable, and high quality delivery across multiple simultaneous client engagements. Partner with Delivery/Project Management to define realistic timelines, identify risks, and strengthen delivery processes. Oversee technical due diligence for new client partnerships. Client & Stakeholder Engagement Act as a trusted technical advisor to senior client stakeholders. Communicate complex technical concepts in a clear, commercial, and client friendly manner. Build long term relationships that position us as a strategic partner, not just a supplier. Core attributes / Essential skills Strategic thinker with strong technical intuition. Collaborative, approachable, and confident leading multidisciplinary teams. Comfortable navigating ambiguity and bringing clarity to complex challenges. Strong problem solver with a bias for action and delivery. Passionate about technology, innovation, and building high quality digital products. Digital Agency / Software Consultancy Experience Candidates must have substantial experience in a digital agency, custom software studio, or technology consultancy environment, including: Managing multiple concurrent client projects of varying size and complexity. Understanding commercial models such as retainers, fixed scope builds, and time and materials engagements. Balancing delivery quality with commercial constraints and deadlines. Leading conversations around digital transformation, technical strategy, and product innovation. Technical Expertise Proven track record architecting and delivering complex bespoke software solutions, including AI solutions. Strong understanding of modern development practices (CI/CD, automated testing, DevOps, cloud native architectures). Broad knowledge of the following technology stacks (e.g., JavaScript/TypeScript, Python, .NET, Java, Low Code) and experience overseeing full stack development. Experience with cloud platforms (AWS, Azure etc.). Strong understanding of data, security, privacy, and compliance considerations. Leadership & Communication Demonstrated ability to lead engineering organisations through growth and change. Excellent communication skills - able to engage business leaders, clients, and engineers alike. Commercially minded with a strong understanding of budgets, resource planning, and profitability. Confident operating at both strategic and hands on levels. Desirable skills and experience Experience creating or scaling AI practices and capabilities. Experience building or scaling a technical function from early stages. Prior involvement in defining agency technology offerings or service lines. Exposure to multiple industry verticals. Experience with AI applications, automation, or emerging technology R&D. Contributions to open source projects or thought leadership within the tech community. How to apply Please submit your CV and a covering letter outlining your relevant experience to: Unipro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apr 18, 2026
Full time
Chief Technology Officer (CTO) 17/03/2026 Location: Remote / Office (Havant) Job type: Full-time / Fractional About Unipro Unipro is a highly focussed bespoke custom software studio dedicated to serving our clients as a strategic partner. We understand their business challenges and build bespoke solutions that deliver digital autonomy and an unrivalled commercial advantage to our clients. Recognised as an SME Best Workplace, Unipro is a dynamic, late-stage company experiencing fast dynamic growth. We are now seeking an exceptional Chief Technology Officer (CTO) with strong digital agency or software consultancy experience to lead our technical strategy, delivery capability, and engineering culture as we enter our next phase of growth. Role Summary As a CTO in our Digital Studio, you will play a pivotal role in shaping and delivering bold digital visions for our clients. You will work closely with stakeholders to understand their business strategy and goals, and translate these into scalable, innovative digital solutions that embrace a digital-first culture. Role Overview The CTO will be responsible for shaping and executing the company's technology vision, ensuring we deliver world class, scalable, and commercially impactful software and services solutions. This role blends strategic leadership with hands on technical oversight, requiring someone who thrives in a fast paced agency environment where priorities shift and innovation is constant. A critical part of this role is leading our approach to AI, automation, and intelligent digital products, guiding both clients and internal teams through responsible integration of modern AI technologies. The CTO will be a key member of the leadership team, partnering with Operations and Commercial teams to drive excellence across our project portfolio while ensuring our technology function remains a competitive differentiator. Duties and Responsibilities Strategic Leadership Define and own the company's long term technology strategy aligned with commercial goals and client needs, with a specific emphasis on modern AI capability, automation, and emerging technologies. Identify emerging technologies and assess their applicability to client solutions and internal processes. Lead the ongoing evolution of our technical frameworks, methodologies, and delivery standards. Lead the development of the company's AI offering. Technical Governance & Architecture Oversee architectural decisions across projects to ensure scalability, security, maintainability, and performance. Establish and maintain coding standards, best practices, and quality assurance processes across teams. Support presales and discovery phases with technical scoping, solution design, and estimation. Team Leadership & Capability Building Build and mentor a multidisciplinary engineering team including developers, solution architects, and DevOps specialists. Define career pathways, training programmes, and AI upskilling frameworks. Foster a culture of innovation, experimentation, and continuous improvement. Operational & Delivery Oversight Ensure reliable, predictable, and high quality delivery across multiple simultaneous client engagements. Partner with Delivery/Project Management to define realistic timelines, identify risks, and strengthen delivery processes. Oversee technical due diligence for new client partnerships. Client & Stakeholder Engagement Act as a trusted technical advisor to senior client stakeholders. Communicate complex technical concepts in a clear, commercial, and client friendly manner. Build long term relationships that position us as a strategic partner, not just a supplier. Core attributes / Essential skills Strategic thinker with strong technical intuition. Collaborative, approachable, and confident leading multidisciplinary teams. Comfortable navigating ambiguity and bringing clarity to complex challenges. Strong problem solver with a bias for action and delivery. Passionate about technology, innovation, and building high quality digital products. Digital Agency / Software Consultancy Experience Candidates must have substantial experience in a digital agency, custom software studio, or technology consultancy environment, including: Managing multiple concurrent client projects of varying size and complexity. Understanding commercial models such as retainers, fixed scope builds, and time and materials engagements. Balancing delivery quality with commercial constraints and deadlines. Leading conversations around digital transformation, technical strategy, and product innovation. Technical Expertise Proven track record architecting and delivering complex bespoke software solutions, including AI solutions. Strong understanding of modern development practices (CI/CD, automated testing, DevOps, cloud native architectures). Broad knowledge of the following technology stacks (e.g., JavaScript/TypeScript, Python, .NET, Java, Low Code) and experience overseeing full stack development. Experience with cloud platforms (AWS, Azure etc.). Strong understanding of data, security, privacy, and compliance considerations. Leadership & Communication Demonstrated ability to lead engineering organisations through growth and change. Excellent communication skills - able to engage business leaders, clients, and engineers alike. Commercially minded with a strong understanding of budgets, resource planning, and profitability. Confident operating at both strategic and hands on levels. Desirable skills and experience Experience creating or scaling AI practices and capabilities. Experience building or scaling a technical function from early stages. Prior involvement in defining agency technology offerings or service lines. Exposure to multiple industry verticals. Experience with AI applications, automation, or emerging technology R&D. Contributions to open source projects or thought leadership within the tech community. How to apply Please submit your CV and a covering letter outlining your relevant experience to: Unipro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are recruiting on behalf of a local authority for an experienced Housing Allocations Officer to join a high-performing team responsible for delivering fair, transparent and legally compliant housing services. This is an excellent opportunity for a skilled casework and complaints professional to apply their expertise in a regulated, customer-focused environment, supporting individuals and families in accessing housing services. About the Role You will manage a varied and often complex caseload, ensuring housing applications, allocations and associated enquiries are handled efficiently, sensitively and in line with policy and legislation. The role requires strong analytical ability, sound judgement and a commitment to delivering high-quality outcomes, particularly when dealing with vulnerable individuals or sensitive cases. Key Responsibilities of a Housing Allocations Officer: Manage housing applications, assessments and allocations in accordance with legislation and local policy Investigate and resolve complex or escalated housing cases, complaints and disputes Produce clear, accurate case records, decision letters and reports Ensure compliance with regulatory frameworks, safeguarding requirements and service standards Liaise with internal teams, external partners and stakeholders to support effective service delivery Identify trends, risks and service issues, contributing to continuous improvement initiatives Support customers with empathy and professionalism, particularly in sensitive or high-risk situations About You: Experience managing complex, high-volume caseloads Excellent written communication skills, including report writing and decision-making documentation Strong understanding of fairness, compliance and evidence-based decision making Ability to handle sensitive situations with empathy and professionalism Analytical skills with the ability to identify trends and improve service delivery Experience working with vulnerable individuals and applying safeguarding principles Desirable Experience for this Housing Allocations Officer role: Experience within housing allocations, homelessness services or local government Knowledge of relevant housing legislation and policy frameworks Background in complaints handling, investigations or legal/regulatory work Role Benefits: Hybrid working - 2 days in the office 3 days WFH In person training provided Competitive hourly rate 5 month contract If this Housing Allocations Officer position is of interest, please apply or contact (url removed)
Apr 18, 2026
Contractor
We are recruiting on behalf of a local authority for an experienced Housing Allocations Officer to join a high-performing team responsible for delivering fair, transparent and legally compliant housing services. This is an excellent opportunity for a skilled casework and complaints professional to apply their expertise in a regulated, customer-focused environment, supporting individuals and families in accessing housing services. About the Role You will manage a varied and often complex caseload, ensuring housing applications, allocations and associated enquiries are handled efficiently, sensitively and in line with policy and legislation. The role requires strong analytical ability, sound judgement and a commitment to delivering high-quality outcomes, particularly when dealing with vulnerable individuals or sensitive cases. Key Responsibilities of a Housing Allocations Officer: Manage housing applications, assessments and allocations in accordance with legislation and local policy Investigate and resolve complex or escalated housing cases, complaints and disputes Produce clear, accurate case records, decision letters and reports Ensure compliance with regulatory frameworks, safeguarding requirements and service standards Liaise with internal teams, external partners and stakeholders to support effective service delivery Identify trends, risks and service issues, contributing to continuous improvement initiatives Support customers with empathy and professionalism, particularly in sensitive or high-risk situations About You: Experience managing complex, high-volume caseloads Excellent written communication skills, including report writing and decision-making documentation Strong understanding of fairness, compliance and evidence-based decision making Ability to handle sensitive situations with empathy and professionalism Analytical skills with the ability to identify trends and improve service delivery Experience working with vulnerable individuals and applying safeguarding principles Desirable Experience for this Housing Allocations Officer role: Experience within housing allocations, homelessness services or local government Knowledge of relevant housing legislation and policy frameworks Background in complaints handling, investigations or legal/regulatory work Role Benefits: Hybrid working - 2 days in the office 3 days WFH In person training provided Competitive hourly rate 5 month contract If this Housing Allocations Officer position is of interest, please apply or contact (url removed)
Our local authority client based in East Suffolk are urgently seeking an experienced Programme Manager. Rate: 42.68 an hour Outisde IR35 (can be flexible) 3 days per week Office attendance at least twice per month Job Role Programme/ project management of the NFGN masterplan delivery Concluding the viability review, ensuring Members understand the implications and helping shape the preferred tenure mix. Procuring and delivering the Integrated Framework work, ensuring the recommendations deliver solutions for the ongoing delivery, resourcing and management of the project Considering the LGR implications for the leisure centre proposals in both Ipswich and Felixstowe, particularly the strategic and financial justification. Preparing agendas/ papers for member and officer governance meetings (secretariat support is provided) Proactive financial management of NFGN budget Establishing a good working relationship including regular briefings with the Cabinet member lead (and chair of member group) Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
Apr 18, 2026
Contractor
Our local authority client based in East Suffolk are urgently seeking an experienced Programme Manager. Rate: 42.68 an hour Outisde IR35 (can be flexible) 3 days per week Office attendance at least twice per month Job Role Programme/ project management of the NFGN masterplan delivery Concluding the viability review, ensuring Members understand the implications and helping shape the preferred tenure mix. Procuring and delivering the Integrated Framework work, ensuring the recommendations deliver solutions for the ongoing delivery, resourcing and management of the project Considering the LGR implications for the leisure centre proposals in both Ipswich and Felixstowe, particularly the strategic and financial justification. Preparing agendas/ papers for member and officer governance meetings (secretariat support is provided) Proactive financial management of NFGN budget Establishing a good working relationship including regular briefings with the Cabinet member lead (and chair of member group) Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
MMP Consultancy are looking to recruit a Resident Liaison Officer to work for a National Contractor based in Kent. We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress Organise consultation events and attend meetings as required Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems. Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales
Apr 18, 2026
Contractor
MMP Consultancy are looking to recruit a Resident Liaison Officer to work for a National Contractor based in Kent. We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress Organise consultation events and attend meetings as required Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems. Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales
Relief Premises and Security Officer - Fyffe Centre, Lowestoft Salary: £13.50 per hour Hours: Relief shifts to cover absence, training and holidays Shifts: Day and Night shifts available Ref: FC001 Are you passionate about empowering people to rebuild their lives and create a brighter future? Join us at the Fyffe Centre, where you'll play a vital role in supporting former homeless people, or those at risk of returning to the streets, as they work towards sustaining independent accommodation. In this meaningful and rewarding role, you'll provide high quality, strengths based support that centres on each person's goals, aspirations, and wellbeing. Working side by side with our customers, you'll help ensure they feel safe, valued, and confident in the service they receive. About Fyffe Centre The Fyffe Centre in Lowestoft, is a welcoming service offering 27 single rooms to adults who need a safe place and a bit of extra support while getting back on their feet. The team helps residents with everything from building confidence and improving wellbeing to developing practical skills for independent living.The Fyffe Centre is just a short walk from Lowestoft Train Station and close to handy bus stops. Its great location means residents can easily reach local shops, the seafront and community spaces, making it a positive and lively setting for people to rebuild their independence. What you'll be doing: Maintain a visible presencein and around the building, helping to ensure that customers feel safe, supported, and welcomed throughout the shift. Support customers to manage risk, responding appropriately to any behaviour-related concerns that may pose a risk or breach their occupancy agreement. Carry out building health and safety checksduring the shift, reporting any repairs or damage. This includes cleaning shared communal areas and preparing rooms for re-let. Build positive relationships with customersby getting to know them and being a reliable point of contact for assistance during the shift. Manage visitors to the serviceand address any behaviours that do not align with house rules in a fair, respectful, and proportionate manner. Work collaboratively as part of the wider team, completing administrative tasks and maintaining accurate records to support a smooth and effective service delivery. Person Specification GCSE Maths and English (Grade 9-4 / A-C or equivalent) Interview Date: To be confirmed. Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.
Apr 18, 2026
Full time
Relief Premises and Security Officer - Fyffe Centre, Lowestoft Salary: £13.50 per hour Hours: Relief shifts to cover absence, training and holidays Shifts: Day and Night shifts available Ref: FC001 Are you passionate about empowering people to rebuild their lives and create a brighter future? Join us at the Fyffe Centre, where you'll play a vital role in supporting former homeless people, or those at risk of returning to the streets, as they work towards sustaining independent accommodation. In this meaningful and rewarding role, you'll provide high quality, strengths based support that centres on each person's goals, aspirations, and wellbeing. Working side by side with our customers, you'll help ensure they feel safe, valued, and confident in the service they receive. About Fyffe Centre The Fyffe Centre in Lowestoft, is a welcoming service offering 27 single rooms to adults who need a safe place and a bit of extra support while getting back on their feet. The team helps residents with everything from building confidence and improving wellbeing to developing practical skills for independent living.The Fyffe Centre is just a short walk from Lowestoft Train Station and close to handy bus stops. Its great location means residents can easily reach local shops, the seafront and community spaces, making it a positive and lively setting for people to rebuild their independence. What you'll be doing: Maintain a visible presencein and around the building, helping to ensure that customers feel safe, supported, and welcomed throughout the shift. Support customers to manage risk, responding appropriately to any behaviour-related concerns that may pose a risk or breach their occupancy agreement. Carry out building health and safety checksduring the shift, reporting any repairs or damage. This includes cleaning shared communal areas and preparing rooms for re-let. Build positive relationships with customersby getting to know them and being a reliable point of contact for assistance during the shift. Manage visitors to the serviceand address any behaviours that do not align with house rules in a fair, respectful, and proportionate manner. Work collaboratively as part of the wider team, completing administrative tasks and maintaining accurate records to support a smooth and effective service delivery. Person Specification GCSE Maths and English (Grade 9-4 / A-C or equivalent) Interview Date: To be confirmed. Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.
Contract Civic Recruitment Limited United Kingdom Posted On 19/03/2026 Job Information Work Experience 5+ years Interim & Executive Management City Woldingham Province Surrey Postal Code CR3 Job Description 11 month contract role with a Local Authority Job Summary: Chief Digital, Data and Technology Officer (CDDTO) required to lead Surrey County Council's digital, data and technology strategy at enterprise and system level. Provides strategic leadership across transformation, innovation, and service delivery, aligning technology with organisational and public service priorities. Responsible for driving large-scale digital transformation, data-driven decision making, and cross-organisational collaboration. Acts as the Council's principal advisor on digital, data and technology, influencing at regional and national level. Key Duties/Accountabilities (Sample): Set and deliver the Council's digital, data and technology strategy aligned to corporate objectives. Act as senior advisor to Chief Executive, Members and Corporate Leadership Team. Lead large-scale digital transformation programmes and investment portfolio (£20m+). Provide system leadership across multi-agency and cross-boundary partnerships. Act as Senior Responsible Officer (SRO) for major programmes. Drive adoption of emerging technologies including AI, automation and data platforms. Establish and oversee enterprise data strategy, governance, and data ethics frameworks. Ensure robust cyber security, risk management and regulatory compliance. Lead and develop a high-performing Digital, Data & Technology function (up to 300 staff). Oversee supplier ecosystems, commercial strategy, and contract performance. Represent the Council at regional and national forums, influencing policy and funding. Skills/Experience: Significant senior leadership experience as CIO, CTO, CDIO or equivalent. Proven track record delivering large-scale digital, data and technology transformation. Strong experience within public sector / local government environments. Experience leading multi-disciplinary teams and large functions (200+ staff). Expertise in digital strategy, enterprise architecture, and technology delivery. Strong knowledge of data strategy, governance, analytics, and data platforms. Experience with cyber security, risk, and regulatory compliance frameworks. Proven ability to operate at political and executive level, influencing stakeholders. Strong commercial acumen including supplier management and investment strategy. Experience leading multi-agency or system-wide programmes. Knowledge of emerging technologies including AI and automation. Excellent communication, leadership, and stakeholder engagement skills. Additional Information: Senior executive leadership role with regional and national influence.
Apr 18, 2026
Full time
Contract Civic Recruitment Limited United Kingdom Posted On 19/03/2026 Job Information Work Experience 5+ years Interim & Executive Management City Woldingham Province Surrey Postal Code CR3 Job Description 11 month contract role with a Local Authority Job Summary: Chief Digital, Data and Technology Officer (CDDTO) required to lead Surrey County Council's digital, data and technology strategy at enterprise and system level. Provides strategic leadership across transformation, innovation, and service delivery, aligning technology with organisational and public service priorities. Responsible for driving large-scale digital transformation, data-driven decision making, and cross-organisational collaboration. Acts as the Council's principal advisor on digital, data and technology, influencing at regional and national level. Key Duties/Accountabilities (Sample): Set and deliver the Council's digital, data and technology strategy aligned to corporate objectives. Act as senior advisor to Chief Executive, Members and Corporate Leadership Team. Lead large-scale digital transformation programmes and investment portfolio (£20m+). Provide system leadership across multi-agency and cross-boundary partnerships. Act as Senior Responsible Officer (SRO) for major programmes. Drive adoption of emerging technologies including AI, automation and data platforms. Establish and oversee enterprise data strategy, governance, and data ethics frameworks. Ensure robust cyber security, risk management and regulatory compliance. Lead and develop a high-performing Digital, Data & Technology function (up to 300 staff). Oversee supplier ecosystems, commercial strategy, and contract performance. Represent the Council at regional and national forums, influencing policy and funding. Skills/Experience: Significant senior leadership experience as CIO, CTO, CDIO or equivalent. Proven track record delivering large-scale digital, data and technology transformation. Strong experience within public sector / local government environments. Experience leading multi-disciplinary teams and large functions (200+ staff). Expertise in digital strategy, enterprise architecture, and technology delivery. Strong knowledge of data strategy, governance, analytics, and data platforms. Experience with cyber security, risk, and regulatory compliance frameworks. Proven ability to operate at political and executive level, influencing stakeholders. Strong commercial acumen including supplier management and investment strategy. Experience leading multi-agency or system-wide programmes. Knowledge of emerging technologies including AI and automation. Excellent communication, leadership, and stakeholder engagement skills. Additional Information: Senior executive leadership role with regional and national influence.
TA Compliance Officer (Level 6) Temporary Contract Job Details Client: Slough Borough Council Service Area: Regeneration, Housing and Environment - Temporary Accommodation Hours: 37 hours per week Working Pattern: Monday to Friday, 09:00 - 17:00 Start Date: 05 May 2026 End Date: 30 September 2026 Closing Date: 24 April 2026 at 12:00 Working Arrangement: Hybrid - 2 days per week in the office Location Office Base: Observatory House 25 Windsor Road Slough Berkshire SL1 2EJ Pay PAYE Rate: £19.60 per hour Job Overview Slough Borough Council is seeking an experienced TA Compliance Officer to support the Temporary Accommodation service. This role focuses on property compliance across approximately 1,500 TA units, ensuring statutory and regulatory documentation is collected, reviewed, recorded and monitored accurately. The postholder will also carry out inspections of existing and new temporary accommodation properties, investigate disrepair issues and support decision-making around property standards and suitability. You will work closely with the TA Commercial Manager on property acquisition activity and play a key role in identifying and escalating non-compliance, protecting residents and maintaining service standards. Important - Please Read Carefully This role requires direct experience in property compliance, Temporary Accommodation, housing standards or a similar housing property role. You must have experience reviewing statutory compliance documents, carrying out property inspections, identifying disrepair / non-compliance, and preparing reports or schedules of work. Applications from candidates without relevant property compliance experience are unlikely to be considered. Key Responsibilities Support delivery of the compliance programme across Temporary Accommodation properties Request and collect statutory and regulatory compliance documents including Gas Safety, EICRs, EPCs, FRAs, Legionella and HMO licensing records Review certificates for validity, accuracy and expiry dates Upload compliance documentation onto NEC and maintain accurate records Update and maintain the centralised compliance tracker Flag discrepancies, non-compliance or non-cooperation to the management team Undertake inspections of existing and new TA properties to assess standards, suitability and occupancy Investigate disrepair complaints, Member enquiries and Councillor enquiries, preparing reports and responses Prepare Schedules of Works for landlords or managing agents and follow works through to completion Record inspections and provide weekly statistics Complete suitability and audit forms with clients and upload these onto Jigsaw Update case notes on Jigsaw and NEC Carry out additional inspections following referrals from Housing Regulation, Income Recovery and other teams Essential Experience & Skills Strong experience in property compliance, ideally within Temporary Accommodation, housing or property management Good understanding of statutory compliance relating to residential property Experience dealing with non-compliant properties and escalating issues appropriately Experience carrying out property inspections and preparing written reports Experience investigating disrepair and identifying required remedial works Ability to manage and maintain accurate compliance records and trackers Strong organisational skills and attention to detail Ability to work independently and manage a varied workload across office and site-based activity Reporting To TA Commercial Manager Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto. RQ
Apr 18, 2026
Seasonal
TA Compliance Officer (Level 6) Temporary Contract Job Details Client: Slough Borough Council Service Area: Regeneration, Housing and Environment - Temporary Accommodation Hours: 37 hours per week Working Pattern: Monday to Friday, 09:00 - 17:00 Start Date: 05 May 2026 End Date: 30 September 2026 Closing Date: 24 April 2026 at 12:00 Working Arrangement: Hybrid - 2 days per week in the office Location Office Base: Observatory House 25 Windsor Road Slough Berkshire SL1 2EJ Pay PAYE Rate: £19.60 per hour Job Overview Slough Borough Council is seeking an experienced TA Compliance Officer to support the Temporary Accommodation service. This role focuses on property compliance across approximately 1,500 TA units, ensuring statutory and regulatory documentation is collected, reviewed, recorded and monitored accurately. The postholder will also carry out inspections of existing and new temporary accommodation properties, investigate disrepair issues and support decision-making around property standards and suitability. You will work closely with the TA Commercial Manager on property acquisition activity and play a key role in identifying and escalating non-compliance, protecting residents and maintaining service standards. Important - Please Read Carefully This role requires direct experience in property compliance, Temporary Accommodation, housing standards or a similar housing property role. You must have experience reviewing statutory compliance documents, carrying out property inspections, identifying disrepair / non-compliance, and preparing reports or schedules of work. Applications from candidates without relevant property compliance experience are unlikely to be considered. Key Responsibilities Support delivery of the compliance programme across Temporary Accommodation properties Request and collect statutory and regulatory compliance documents including Gas Safety, EICRs, EPCs, FRAs, Legionella and HMO licensing records Review certificates for validity, accuracy and expiry dates Upload compliance documentation onto NEC and maintain accurate records Update and maintain the centralised compliance tracker Flag discrepancies, non-compliance or non-cooperation to the management team Undertake inspections of existing and new TA properties to assess standards, suitability and occupancy Investigate disrepair complaints, Member enquiries and Councillor enquiries, preparing reports and responses Prepare Schedules of Works for landlords or managing agents and follow works through to completion Record inspections and provide weekly statistics Complete suitability and audit forms with clients and upload these onto Jigsaw Update case notes on Jigsaw and NEC Carry out additional inspections following referrals from Housing Regulation, Income Recovery and other teams Essential Experience & Skills Strong experience in property compliance, ideally within Temporary Accommodation, housing or property management Good understanding of statutory compliance relating to residential property Experience dealing with non-compliant properties and escalating issues appropriately Experience carrying out property inspections and preparing written reports Experience investigating disrepair and identifying required remedial works Ability to manage and maintain accurate compliance records and trackers Strong organisational skills and attention to detail Ability to work independently and manage a varied workload across office and site-based activity Reporting To TA Commercial Manager Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto. RQ
Job title: Programme Manager - Strategic Delivery & PMO Reports to: Chief Operating Officer Location: London/Hybrid Contract type: Fixed Term Contract 12 Months Apply via: Please submit a CV and cover letter that sets out how your recent experience aligns with the Essential Experience criteria in the role description to Please structure your response with clear, specific examples. Applications that do not address these criteria may not be progressed. About us: ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector. We are supported by industry contributions to our Skills Funds - High-end TV, Film, Animation, Children's TV, Unscripted TV - and Arts Council England to help people get into the industry and progress within it. Role purpose: ScreenSkills is delivering its strategy to support a world leading, inclusive and agile screen workforce. This role provides organisational leadership across Strategic Projects, ensuring activity is sequenced, governed and resourced effectively. Alongside Strategy programme oversight, the role will also help establish the basic foundations of a Project Management Office (PMO) to strengthen delivery discipline, cross team coordination and portfolio level reporting throughout the organisation. Key responsibilities: Strategic Project Leadership & Oversight Lead day to day planning, tracking, oversight, and reporting of a programme of Strategic Projects derived from to ScreenSkills' Strategy and Annual Operating Plan activities. Maintain the organisation wide roadmap of Strategic Projects, including dependencies, milestones, delivery risks and mitigations. Ensure Strategic Projects deliver expected outcomes, integrating evaluation, workforce insight and stakeholder priorities. Delivery of Core Strategy Workstreams Financial Management & Reporting Monitor actual expenditure and forecasted spend for Strategic Projects, aligned to the current budgets, working closely with senior colleagues in delivery and Finance teams. Work with the CEO, Finance Director and the COO to produce board updates and strategic performance summaries. Proposing and identifying risks and mitigations Communications, Reporting & Engagement Working effectively with all teams, particularly Finance. Scheduling regular update meetings with key colleagues to ensure that they are up-to-date with what's happening across delivery activities and alerting project leads and other senior colleagues to any potential issues (e.g. in the areas of staffing, resourcing, timelines, delivery against targets or reporting) Provide delivery support for project groups as needed (including the cross sector stakeholder groups). Engage with all internal and external stakeholders as needed. PMO Functional Development Support the COO in maturing the project planning, management and coordination methodologies throughout the organization (the establishment of a basic PMO). Lead organisation wide adoption of a suitable task/project management platform to act as a "single source of truth" for projects. Help build organisational capability through coaching and mentoring colleagues involved in project delivery. Develop consistent planning and reporting tools for use across projects. Produce portfolio level dashboards and narrative reporting to improve oversight of performance, risks and resourcing across relevant projects. Outline use cases for applicable tools, systems & processes Essential skills and experiences: Essential Experience Proven experience managing complex organisational Strategic Projects. Experience establishing or contributing to PMO structures or delivery frameworks. Strong financial literacy and ability to manage budgets. Experience coordinating multi stakeholder delivery across sectors or agencies. Essential Skills Excellent project and programme planning skills. Strong stakeholder engagement, relationship building and diplomacy. Ability to synthesise information and produce concise high quality reporting. Strong organisational, analytical and communication skills. Desirable Experience Experience in skills, education, creative industries or public policy environments. Attributes Highly organised, proactive and solutions-focused Skilled at navigating ambiguity and complexity Collaborative and committed to inclusive workforce development Corporate responsibilities of all ScreenSkills personnel: Take ownership of, and contribute to, internal and external communications activity both in their job role and as part of ScreenSkills' overall strategic objectives. Demonstrate a personal commitment to embracing and promoting ScreenSkills' positive approach to the achievement of acceptance, openness, and equality of opportunity at work for people from under-represented groups (e.g. such as those with disabilities and global majority backgrounds) Promote and develop individual and organisational activities which support and enhance environmental sustainability and health and safety objectives. Establish good working relationships with both internal and external customers and provide a high-quality service which meets their needs. Support yours and your colleagues' activity through a commitment to effective and correct use of corporate tools and resources, including the ScreenSkills' intranet for internal communications and authorised systems for contact management. ScreenSkills is committed to diversity and equality of opportunity in all aspects of our work. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic groups, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group. This job description is not intended to be either prescriptive or exhaustive. It is issued as a framework to outline the main areas of responsibility at the time of writing.
Apr 18, 2026
Full time
Job title: Programme Manager - Strategic Delivery & PMO Reports to: Chief Operating Officer Location: London/Hybrid Contract type: Fixed Term Contract 12 Months Apply via: Please submit a CV and cover letter that sets out how your recent experience aligns with the Essential Experience criteria in the role description to Please structure your response with clear, specific examples. Applications that do not address these criteria may not be progressed. About us: ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector. We are supported by industry contributions to our Skills Funds - High-end TV, Film, Animation, Children's TV, Unscripted TV - and Arts Council England to help people get into the industry and progress within it. Role purpose: ScreenSkills is delivering its strategy to support a world leading, inclusive and agile screen workforce. This role provides organisational leadership across Strategic Projects, ensuring activity is sequenced, governed and resourced effectively. Alongside Strategy programme oversight, the role will also help establish the basic foundations of a Project Management Office (PMO) to strengthen delivery discipline, cross team coordination and portfolio level reporting throughout the organisation. Key responsibilities: Strategic Project Leadership & Oversight Lead day to day planning, tracking, oversight, and reporting of a programme of Strategic Projects derived from to ScreenSkills' Strategy and Annual Operating Plan activities. Maintain the organisation wide roadmap of Strategic Projects, including dependencies, milestones, delivery risks and mitigations. Ensure Strategic Projects deliver expected outcomes, integrating evaluation, workforce insight and stakeholder priorities. Delivery of Core Strategy Workstreams Financial Management & Reporting Monitor actual expenditure and forecasted spend for Strategic Projects, aligned to the current budgets, working closely with senior colleagues in delivery and Finance teams. Work with the CEO, Finance Director and the COO to produce board updates and strategic performance summaries. Proposing and identifying risks and mitigations Communications, Reporting & Engagement Working effectively with all teams, particularly Finance. Scheduling regular update meetings with key colleagues to ensure that they are up-to-date with what's happening across delivery activities and alerting project leads and other senior colleagues to any potential issues (e.g. in the areas of staffing, resourcing, timelines, delivery against targets or reporting) Provide delivery support for project groups as needed (including the cross sector stakeholder groups). Engage with all internal and external stakeholders as needed. PMO Functional Development Support the COO in maturing the project planning, management and coordination methodologies throughout the organization (the establishment of a basic PMO). Lead organisation wide adoption of a suitable task/project management platform to act as a "single source of truth" for projects. Help build organisational capability through coaching and mentoring colleagues involved in project delivery. Develop consistent planning and reporting tools for use across projects. Produce portfolio level dashboards and narrative reporting to improve oversight of performance, risks and resourcing across relevant projects. Outline use cases for applicable tools, systems & processes Essential skills and experiences: Essential Experience Proven experience managing complex organisational Strategic Projects. Experience establishing or contributing to PMO structures or delivery frameworks. Strong financial literacy and ability to manage budgets. Experience coordinating multi stakeholder delivery across sectors or agencies. Essential Skills Excellent project and programme planning skills. Strong stakeholder engagement, relationship building and diplomacy. Ability to synthesise information and produce concise high quality reporting. Strong organisational, analytical and communication skills. Desirable Experience Experience in skills, education, creative industries or public policy environments. Attributes Highly organised, proactive and solutions-focused Skilled at navigating ambiguity and complexity Collaborative and committed to inclusive workforce development Corporate responsibilities of all ScreenSkills personnel: Take ownership of, and contribute to, internal and external communications activity both in their job role and as part of ScreenSkills' overall strategic objectives. Demonstrate a personal commitment to embracing and promoting ScreenSkills' positive approach to the achievement of acceptance, openness, and equality of opportunity at work for people from under-represented groups (e.g. such as those with disabilities and global majority backgrounds) Promote and develop individual and organisational activities which support and enhance environmental sustainability and health and safety objectives. Establish good working relationships with both internal and external customers and provide a high-quality service which meets their needs. Support yours and your colleagues' activity through a commitment to effective and correct use of corporate tools and resources, including the ScreenSkills' intranet for internal communications and authorised systems for contact management. ScreenSkills is committed to diversity and equality of opportunity in all aspects of our work. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic groups, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group. This job description is not intended to be either prescriptive or exhaustive. It is issued as a framework to outline the main areas of responsibility at the time of writing.
REGIONAL OFFICER - REPRESENTATION Based in the West Midlands Regional Office (Birmingham, B1 2RX) Permanent, full-time Commencing salary £58,983 per annum About the NEU The National Education Union is a force for change in the world of education, bringing together more than 450,000 educators in maintained and independent schools and colleges across the UK. Whatever the future holds the NEU is convinced that by building strong workplace organisation we can transform our education system so that it works for all students and all Educators. We have ambitious plans and we are seeking a significant number of staff to support us in this work. This is a unique opportunity to play a pivotal role in empowering educators, strengthening union structures, and driving meaningful change in workplaces across local authorities and multi-academy trusts. If you are an experienced caseworker or advocate who thrives on representing members, read on. About the Role This is a pivotal role focused on delivering high-quality representation to NEU members, supporting and mentoring local Officers and Reps, and helping build strong, confident workplace structures for collective action and bargaining. We are looking for people who can: Provide expert advice, coaching and mentoring to local Officers and Reps on individual and collective casework. Undertake complex casework and negotiations with employers across a range of educational settings, with sound knowledge of employment law. Is a confident communicator and negotiator, with excellent interpersonal and public speaking skills. Can coach and develop others and has a track record of empowering activists and building local leadership. Support Branches in delivering development and organising plans aligned with national strategies. Full UK Driving License required. In return we can offer you: Meaningful work where you will be making a difference day in, day out. Working with experienced colleagues in a growing trade union. You'll receive a great salary, starting at £58,983 increasing to a maximum of £62,998 through annual pay progression, exceptional defined benefit pensions scheme and a company car. We offer 35 days leave plus Christmas closure days, access to a health plan and very good working policies, included hybrid working. Further details can be downloaded from our website via the button below, where applicants will be able to complete an online application on our recruitment portal. Closing date is mid-day Thursday 30 April 2026. We would welcome applications from Women and ethnic minorities and can accommodate part time or flexible working requests.
Apr 18, 2026
Full time
REGIONAL OFFICER - REPRESENTATION Based in the West Midlands Regional Office (Birmingham, B1 2RX) Permanent, full-time Commencing salary £58,983 per annum About the NEU The National Education Union is a force for change in the world of education, bringing together more than 450,000 educators in maintained and independent schools and colleges across the UK. Whatever the future holds the NEU is convinced that by building strong workplace organisation we can transform our education system so that it works for all students and all Educators. We have ambitious plans and we are seeking a significant number of staff to support us in this work. This is a unique opportunity to play a pivotal role in empowering educators, strengthening union structures, and driving meaningful change in workplaces across local authorities and multi-academy trusts. If you are an experienced caseworker or advocate who thrives on representing members, read on. About the Role This is a pivotal role focused on delivering high-quality representation to NEU members, supporting and mentoring local Officers and Reps, and helping build strong, confident workplace structures for collective action and bargaining. We are looking for people who can: Provide expert advice, coaching and mentoring to local Officers and Reps on individual and collective casework. Undertake complex casework and negotiations with employers across a range of educational settings, with sound knowledge of employment law. Is a confident communicator and negotiator, with excellent interpersonal and public speaking skills. Can coach and develop others and has a track record of empowering activists and building local leadership. Support Branches in delivering development and organising plans aligned with national strategies. Full UK Driving License required. In return we can offer you: Meaningful work where you will be making a difference day in, day out. Working with experienced colleagues in a growing trade union. You'll receive a great salary, starting at £58,983 increasing to a maximum of £62,998 through annual pay progression, exceptional defined benefit pensions scheme and a company car. We offer 35 days leave plus Christmas closure days, access to a health plan and very good working policies, included hybrid working. Further details can be downloaded from our website via the button below, where applicants will be able to complete an online application on our recruitment portal. Closing date is mid-day Thursday 30 April 2026. We would welcome applications from Women and ethnic minorities and can accommodate part time or flexible working requests.
A local authority recruitment agency seeks a Chief Digital, Data and Technology Officer to oversee the digital strategy for Surrey County Council. This senior executive role involves driving large-scale digital transformation, collaborating across various sectors, and influencing at both regional and national levels. The ideal candidate will have significant leadership experience, expert knowledge in data governance, and a proven ability to manage multi-disciplinary teams. This is an opportunity to lead a high-performing technology function and shape local governance initiatives.
Apr 18, 2026
Full time
A local authority recruitment agency seeks a Chief Digital, Data and Technology Officer to oversee the digital strategy for Surrey County Council. This senior executive role involves driving large-scale digital transformation, collaborating across various sectors, and influencing at both regional and national levels. The ideal candidate will have significant leadership experience, expert knowledge in data governance, and a proven ability to manage multi-disciplinary teams. This is an opportunity to lead a high-performing technology function and shape local governance initiatives.
Programme Coordinator ASAP - 4 weeks with a potential of being extended 18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2026
Seasonal
Programme Coordinator ASAP - 4 weeks with a potential of being extended 18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
