Job Title: Senior Internal Sales Electrical Wholesale Location: Avonmouth, Bristol - Office Based Salary: £32,000 to £40,000 Job Type: Permanent, Full Time Hours: Monday to Friday 7.30am - 4.30pm week 1/ 8.30am - 5.30pm week 2 Tired of telling customers you can't help because it's not in the range? We don't say that. Here a customer calls with something nobody else can supply and instead of apologising, you get to work a few calls, a bit of digging, and you have found it. That happens regularly and it is what keeps our customers coming back. If you have been working for a national chain and are tired of being range-restricted, managed by process, and treated like a number this is a different kind of place. What else you get here You will own your accounts. Your customers will know your name and come to you directly. Not because they have been assigned to you on a system, but because you have built the relationship. Your ideas will get heard. You will work daily with the owners. There is no "head office" with a long sign-off chain for common sense improvements. If you spot a better way of doing something, say so. No Saturdays. Full Christmas shutdown. A small team where people actually know each other. Our team have been with us for years. This is not a revolving door. What the role involves You will manage accounts, handle enquiries, and make sure customers get what they need, including working through complex and non-stock orders. You will also be proactive outbound calls, quote follow-ups, reaching out to lapsed accounts. This is a revenue-generating role. We want someone who will build on our loyal customer base, not chase one-off wins. Who you are You are working in electrical wholesale and have been for at least three years, probably more. You know your products and you can handle orders and customer enquiries without someone looking over your shoulder. Your product knowledge is exactly why we want you. You are good at your job. At times you might feel that has gone unnoticed where you are. You are not looking for a basic processing role, you want somewhere your experience actually counts for something. You are proactive, reliable, and resourceful. You pick up the phone without being asked. When the obvious route does not work, you find another one. You are the kind of person a small team can depend on. Sound like you? Then we might just be a fit. About EW Group We are a 21-year independent electrical wholesaler based in Avonmouth, supplying electrical contractors across the UK. We also design and import our own products, a proprietary range nobody else has. We are not range-restricted, if a customer needs it, we find it. Small, stable, and good at what we do - and looking to grow. What we offer 25 days holiday + bank holiday Free onsite parking Contributory pension scheme 365 online doctor Interested? Apply now with your CV and a cover letter outlining why you'd like to work with us and we will be in touch. Candidates with experience of: Sales Executive, Sales Person, Sales Account Manager, Sales Account Executive, Telesales Executive, Telesales, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, BDM, Account Management, Lead Generation, Business Development Executive, Client Services may all be considered.
Apr 21, 2026
Full time
Job Title: Senior Internal Sales Electrical Wholesale Location: Avonmouth, Bristol - Office Based Salary: £32,000 to £40,000 Job Type: Permanent, Full Time Hours: Monday to Friday 7.30am - 4.30pm week 1/ 8.30am - 5.30pm week 2 Tired of telling customers you can't help because it's not in the range? We don't say that. Here a customer calls with something nobody else can supply and instead of apologising, you get to work a few calls, a bit of digging, and you have found it. That happens regularly and it is what keeps our customers coming back. If you have been working for a national chain and are tired of being range-restricted, managed by process, and treated like a number this is a different kind of place. What else you get here You will own your accounts. Your customers will know your name and come to you directly. Not because they have been assigned to you on a system, but because you have built the relationship. Your ideas will get heard. You will work daily with the owners. There is no "head office" with a long sign-off chain for common sense improvements. If you spot a better way of doing something, say so. No Saturdays. Full Christmas shutdown. A small team where people actually know each other. Our team have been with us for years. This is not a revolving door. What the role involves You will manage accounts, handle enquiries, and make sure customers get what they need, including working through complex and non-stock orders. You will also be proactive outbound calls, quote follow-ups, reaching out to lapsed accounts. This is a revenue-generating role. We want someone who will build on our loyal customer base, not chase one-off wins. Who you are You are working in electrical wholesale and have been for at least three years, probably more. You know your products and you can handle orders and customer enquiries without someone looking over your shoulder. Your product knowledge is exactly why we want you. You are good at your job. At times you might feel that has gone unnoticed where you are. You are not looking for a basic processing role, you want somewhere your experience actually counts for something. You are proactive, reliable, and resourceful. You pick up the phone without being asked. When the obvious route does not work, you find another one. You are the kind of person a small team can depend on. Sound like you? Then we might just be a fit. About EW Group We are a 21-year independent electrical wholesaler based in Avonmouth, supplying electrical contractors across the UK. We also design and import our own products, a proprietary range nobody else has. We are not range-restricted, if a customer needs it, we find it. Small, stable, and good at what we do - and looking to grow. What we offer 25 days holiday + bank holiday Free onsite parking Contributory pension scheme 365 online doctor Interested? Apply now with your CV and a cover letter outlining why you'd like to work with us and we will be in touch. Candidates with experience of: Sales Executive, Sales Person, Sales Account Manager, Sales Account Executive, Telesales Executive, Telesales, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, BDM, Account Management, Lead Generation, Business Development Executive, Client Services may all be considered.
Summary An opportunity has arisen for an Assistant Warehouse manager; this role supports the Warehouse Manager in ensuring smooth day-to-day operations while also assisting with deliveries across the South East and Midlands. It is a varied, customer-facing position combining warehouse responsibilities, driving, and trade counter support. Job Responsibilities Ensure delivery vehicles are accurately loaded with the correct products and spare parts Assist with driving and delivering goods to regular customers across the South East and Midlands Safely unload products at customer locations, including occasions where self-unloading is required Support and lead the team in preparing and loading vehicles for next-day deliveries Carry out picking, packing, and dispatch tasks during busy periods using courier systems Provide trade counter support, assisting customers with enquiries, product information, and order processing Receive and process incoming deliveries, including checking and booking in stock Assist with stock control, warehouse organisation, and preparation for larger deliveries Act as a key holder and oversee warehouse operations in the absence of the Warehouse Manager Maintain general warehouse standards, including cleanliness and vehicle upkeep Accurately use internal systems for stock and order management Candidate Specification Full, clean driving licence (maximum of 3 points) Previous experience in warehouse operations; forklift experience preferred Physically fit and capable of heavy lifting Strong communication and customer service skills Proactive and forward-thinking approach Ability to work independently as well as part of a team Benefits Competitive salary 4 weeks paid holiday Full training provided in a supportive working environment Health cash plan enrolment Pension contributions Regular social events Hours 7:30am 5.00pm Monday Friday
Apr 20, 2026
Full time
Summary An opportunity has arisen for an Assistant Warehouse manager; this role supports the Warehouse Manager in ensuring smooth day-to-day operations while also assisting with deliveries across the South East and Midlands. It is a varied, customer-facing position combining warehouse responsibilities, driving, and trade counter support. Job Responsibilities Ensure delivery vehicles are accurately loaded with the correct products and spare parts Assist with driving and delivering goods to regular customers across the South East and Midlands Safely unload products at customer locations, including occasions where self-unloading is required Support and lead the team in preparing and loading vehicles for next-day deliveries Carry out picking, packing, and dispatch tasks during busy periods using courier systems Provide trade counter support, assisting customers with enquiries, product information, and order processing Receive and process incoming deliveries, including checking and booking in stock Assist with stock control, warehouse organisation, and preparation for larger deliveries Act as a key holder and oversee warehouse operations in the absence of the Warehouse Manager Maintain general warehouse standards, including cleanliness and vehicle upkeep Accurately use internal systems for stock and order management Candidate Specification Full, clean driving licence (maximum of 3 points) Previous experience in warehouse operations; forklift experience preferred Physically fit and capable of heavy lifting Strong communication and customer service skills Proactive and forward-thinking approach Ability to work independently as well as part of a team Benefits Competitive salary 4 weeks paid holiday Full training provided in a supportive working environment Health cash plan enrolment Pension contributions Regular social events Hours 7:30am 5.00pm Monday Friday
Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 20, 2026
Contractor
Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Lancer Scott Holdings Ltd
Bristol, Gloucestershire
Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services, often competing and winning work from our much larger competitors. We are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from 56 million in 2020 to a projected 125 million in 2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and lets talk. What will my core responsibilities be? Ensure invoices are processed and raised within the client SLA's and internal processes are adhered to. Ensure attention to detail when processing invoices, ensuring all back-office systems are updated and maintained to avoid accounting errors. Work in close partnership with the helpdesk team and account managers Provide regular communication to all involved, to ensure work order details are updated to ensure invoices are raised correctly. Effectively manage queries from internal and external clients, Account Managers and Senior Managers promptly. Review of jobs on hold on a regular basis Work closely with other team members and demonstrate respectful communication to encourage a collaborative environment. Maintain client confidentiality and display a working knowledge of data protection requirements. Maintain diary management and ensure that all tasks are completed within the correct timeframes. Support the Finance Manager with preparation of any ad hoc tasks Assistance with weekly/financial reports What skills and experience do I need to be successful in this role? A customer-focused attitude and willingness to problem solve and help. Strong attention to detail to ensure accuracy of data for invoice processing. Happy and able to work at pace and be flexible to respond to changing priorities. Excellent organisational skill with the ability to multitask, prioritise and meet deadlines. Proficiency in Microsoft Office Suite including Word, Excel and Outlook and to learn new systems. A professional communication style, both written and verbal. A collaborative approach to contribute to team success. We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.
Apr 20, 2026
Full time
Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services, often competing and winning work from our much larger competitors. We are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from 56 million in 2020 to a projected 125 million in 2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and lets talk. What will my core responsibilities be? Ensure invoices are processed and raised within the client SLA's and internal processes are adhered to. Ensure attention to detail when processing invoices, ensuring all back-office systems are updated and maintained to avoid accounting errors. Work in close partnership with the helpdesk team and account managers Provide regular communication to all involved, to ensure work order details are updated to ensure invoices are raised correctly. Effectively manage queries from internal and external clients, Account Managers and Senior Managers promptly. Review of jobs on hold on a regular basis Work closely with other team members and demonstrate respectful communication to encourage a collaborative environment. Maintain client confidentiality and display a working knowledge of data protection requirements. Maintain diary management and ensure that all tasks are completed within the correct timeframes. Support the Finance Manager with preparation of any ad hoc tasks Assistance with weekly/financial reports What skills and experience do I need to be successful in this role? A customer-focused attitude and willingness to problem solve and help. Strong attention to detail to ensure accuracy of data for invoice processing. Happy and able to work at pace and be flexible to respond to changing priorities. Excellent organisational skill with the ability to multitask, prioritise and meet deadlines. Proficiency in Microsoft Office Suite including Word, Excel and Outlook and to learn new systems. A professional communication style, both written and verbal. A collaborative approach to contribute to team success. We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.
Operations Administrator Up to £28,000 Gravesend Full Time Permanent Monday to Friday Do you have admin experience with scheduling experience? Do you have experience producing quotations and processing customer orders? Attega Group is currently partnering exclusively with our client in recruiting an Operations Administrator to join the team. The main purpose of this role is to act as a key account administrator and the point of contact within the operations team, maintaining professional communications with internal staff and external customers. In return, our client is offering a salary of up to £28,000 P/A, depending on experience. This is a full-time, permanent role. The hours of work will be Monday Friday 08 00. Reporting to the Hiring Manager your responsibilities will include: Act as a key account administrator and the point of contact within the operations team, maintaining professional communications with internal staff and external customers Producing quotations and distributing to customers via emails or online portals Processing orders in a timely manner and assist with the scheduling of jobs for engineers, ensuring that visits, job details and paperwork are deployed. Preparation and distribution of RAMS and permits to work Process enquiries through to completion of the work on the CRM and job management systems (Aeromark and Pipedrive) Deal with all administration tasks to ensure that the department runs smoothly, including processing workflow requirements, responding to calls and emails in a timely manner and minute taking as required. Take responsibility for actioning call outs received and handling them as appropriate. The ideal candidate: Experience of working in an administrator role in a similar or comparable setting. Excellent communication skills; including written, oral and listening skills with evidence of high-level computer skills. High level of attention to detail and accuracy in all areas of work. Experience of using electronic systems and software including Microsoft Office and those with specific relevance to the business. Ability to manage workload and remain calm under pressure. For more information on our Operations Administrator role, please contact Hannah Hughes in the Attega Group offices today!
Apr 20, 2026
Full time
Operations Administrator Up to £28,000 Gravesend Full Time Permanent Monday to Friday Do you have admin experience with scheduling experience? Do you have experience producing quotations and processing customer orders? Attega Group is currently partnering exclusively with our client in recruiting an Operations Administrator to join the team. The main purpose of this role is to act as a key account administrator and the point of contact within the operations team, maintaining professional communications with internal staff and external customers. In return, our client is offering a salary of up to £28,000 P/A, depending on experience. This is a full-time, permanent role. The hours of work will be Monday Friday 08 00. Reporting to the Hiring Manager your responsibilities will include: Act as a key account administrator and the point of contact within the operations team, maintaining professional communications with internal staff and external customers Producing quotations and distributing to customers via emails or online portals Processing orders in a timely manner and assist with the scheduling of jobs for engineers, ensuring that visits, job details and paperwork are deployed. Preparation and distribution of RAMS and permits to work Process enquiries through to completion of the work on the CRM and job management systems (Aeromark and Pipedrive) Deal with all administration tasks to ensure that the department runs smoothly, including processing workflow requirements, responding to calls and emails in a timely manner and minute taking as required. Take responsibility for actioning call outs received and handling them as appropriate. The ideal candidate: Experience of working in an administrator role in a similar or comparable setting. Excellent communication skills; including written, oral and listening skills with evidence of high-level computer skills. High level of attention to detail and accuracy in all areas of work. Experience of using electronic systems and software including Microsoft Office and those with specific relevance to the business. Ability to manage workload and remain calm under pressure. For more information on our Operations Administrator role, please contact Hannah Hughes in the Attega Group offices today!
Title : Business support admin Location : Witney Pay rate : 30k-35k per annum Contract Length: 12 months(possible to extend) Joining date : ASAP Shift : Mon-Fri 37.5 hrs per week 9:00am-5:30pm onsite full time Purpose of the role: Responsible for providing administrative and secretarial services to the organisation. Ability to execute highly complex or specialised work. Knowledge acquired from several years of experience or specialist training in particular area. Works independently, applies standards yet adapts precedent and may make departures from established processes to resolve problems. Main Responsibilities: Senior support role tasked with administration of general business office activities. Such activities are clerical in nature and may include mail, word processing, filing, order processing, telephone answering, stationery supplies, producing documents, collecting, recording, sorting and filing information, handling mail, preparing routine reports, making travel arrangements, arranging appointments, responding to enquiries, and operating office equipment. Individual contributor with comprehensive knowledge in the specific area. Work within well-established guidelines. Role holder is capable of analysing complex information requests and determining complex trends. Typically requires a high school education or equivalent and more than four years of experience. Frequently reports to a department manager. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Apr 20, 2026
Contractor
Title : Business support admin Location : Witney Pay rate : 30k-35k per annum Contract Length: 12 months(possible to extend) Joining date : ASAP Shift : Mon-Fri 37.5 hrs per week 9:00am-5:30pm onsite full time Purpose of the role: Responsible for providing administrative and secretarial services to the organisation. Ability to execute highly complex or specialised work. Knowledge acquired from several years of experience or specialist training in particular area. Works independently, applies standards yet adapts precedent and may make departures from established processes to resolve problems. Main Responsibilities: Senior support role tasked with administration of general business office activities. Such activities are clerical in nature and may include mail, word processing, filing, order processing, telephone answering, stationery supplies, producing documents, collecting, recording, sorting and filing information, handling mail, preparing routine reports, making travel arrangements, arranging appointments, responding to enquiries, and operating office equipment. Individual contributor with comprehensive knowledge in the specific area. Work within well-established guidelines. Role holder is capable of analysing complex information requests and determining complex trends. Typically requires a high school education or equivalent and more than four years of experience. Frequently reports to a department manager. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Location: Redditch Salary: £50,000 £55,000 per annum Term: Temp to Perm, Full-time Are you an experienced Office manager with finance experience? Look no further. Are you a proactive professional who thrives on taking ownership and driving efficiency? We are partnering with a long-established, industry-leading engineering and manufacturing organisation in Redditch to recruit an experienced Office & Operations Manager. In this pivotal role, you will serve as the heartbeat of the UK site, bridging the gap between senior leadership and daily operations. If you enjoy a diverse workload that spans facilities, finance, and high-level administration, this is the perfect challenge for you. The Benefits Salary: Circa £55,000 per annum (with some flexibility for the right candidate) Hours: Monday to Friday, 08:30 to 17:00 Your Key Responsibilities As the central coordination point for the business, your remit will cover: Operational Excellence: Oversee daily office workflows, maintain high administrative standards, and drive continuous improvement through KPI monitoring. Facilities & Fleet Management: Manage building services (maintenance, security, utilities) and oversee the company vehicle fleet, including compliance, insurance, and tax. Financial Administration: Support monthly accounts, P&L reporting, VAT returns, and cash flow planning. You will also manage purchase orders, supplier invoices, and bank reconciliations. Compliance & HR Support: Maintain critical insurance documentation (Employer s Liability/Life Assurance) and coordinate with external payroll providers for monthly processing. Strategic Support: Act as a right-hand to senior leadership, managing special projects and troubleshooting operational challenges as they arise. What We Are Looking For To be successful in this role, you should possess a "solutions-first" mindset and the following: Proven Experience: A strong background in Office Management, Operations, or Senior Administration. Financial Literacy: Practical experience with basic bookkeeping, finance administration, or journals (accruals/prepayments). Technical Proficiency: Advanced skills in Microsoft Office (Excel, Word, Outlook, and Teams). Organisational Flair: Exceptional multitasking abilities with a high attention to detail. Communication: The ability to communicate effectively across all levels of a manufacturing environment. Ready to Apply? We re reviewing CVs for this Office Manager role early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.
Apr 20, 2026
Contractor
Location: Redditch Salary: £50,000 £55,000 per annum Term: Temp to Perm, Full-time Are you an experienced Office manager with finance experience? Look no further. Are you a proactive professional who thrives on taking ownership and driving efficiency? We are partnering with a long-established, industry-leading engineering and manufacturing organisation in Redditch to recruit an experienced Office & Operations Manager. In this pivotal role, you will serve as the heartbeat of the UK site, bridging the gap between senior leadership and daily operations. If you enjoy a diverse workload that spans facilities, finance, and high-level administration, this is the perfect challenge for you. The Benefits Salary: Circa £55,000 per annum (with some flexibility for the right candidate) Hours: Monday to Friday, 08:30 to 17:00 Your Key Responsibilities As the central coordination point for the business, your remit will cover: Operational Excellence: Oversee daily office workflows, maintain high administrative standards, and drive continuous improvement through KPI monitoring. Facilities & Fleet Management: Manage building services (maintenance, security, utilities) and oversee the company vehicle fleet, including compliance, insurance, and tax. Financial Administration: Support monthly accounts, P&L reporting, VAT returns, and cash flow planning. You will also manage purchase orders, supplier invoices, and bank reconciliations. Compliance & HR Support: Maintain critical insurance documentation (Employer s Liability/Life Assurance) and coordinate with external payroll providers for monthly processing. Strategic Support: Act as a right-hand to senior leadership, managing special projects and troubleshooting operational challenges as they arise. What We Are Looking For To be successful in this role, you should possess a "solutions-first" mindset and the following: Proven Experience: A strong background in Office Management, Operations, or Senior Administration. Financial Literacy: Practical experience with basic bookkeeping, finance administration, or journals (accruals/prepayments). Technical Proficiency: Advanced skills in Microsoft Office (Excel, Word, Outlook, and Teams). Organisational Flair: Exceptional multitasking abilities with a high attention to detail. Communication: The ability to communicate effectively across all levels of a manufacturing environment. Ready to Apply? We re reviewing CVs for this Office Manager role early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.
Customer Service Team Leader Lincoln Full Time, 8:30 am 5:00 pm, Monday to Friday (30-minute lunch break) £30,000- £32,000 per annum Since 1971, our client has been a market-leading manufacturer and distributor of cabinet hardware, fixtures, fittings, and site supplies. They are the one source Solution for those forming Interior Spaces, delivering cost savings and fast dedicated service. With significant investment into research and development, they have continued to grow year on year and build upon their success! Role Overview The Customer Service Team Leader will be based at the company s main sales office in Lincoln, operating within a busy and fast-paced environment. This individual will play a key role in supporting and developing the Customer Service team, ensuring consistently high standards of service are delivered across both B2B and B2C customers. What s In It For You 20 days holiday plus bank holidays SMART pension scheme Opportunity to join a growing, well-established business Supportive and results-driven team environment Companywide profit share scheme Requirements Essential Customer service experience within B2C and/or B2B environments Experience leading or supporting a team Strong communication skills, including complaint handling Ability to prioritise workload and take ownership of customer issues Strong administrative skills and confidence in handling calls Accurate data entry skills (e.g. order processing) Ability to build rapport with clients and stakeholders Proactive, flexible, and able to multitask Professional, calm, and friendly approach when dealing with customers and colleagues Desirable Experience using ERP systems (e.g. Orderwise) Experience working in a fast-paced sales or service environment The Role Deputise for the Customer Services Manager when required Support with reporting and team performance tracking Handle escalated customer queries and complaints Act as a key contact for customer service within key accounts Maintain and manage shared sales inboxes Support and motivate the team to deliver high service standards Manage customer collections, returns, and complaints Work closely with internal teams to ensure smooth order processing and dispatch Handle customer queries, including returns, delivery updates, and pricing enquiries Take and process customer orders via phone, email, fax, and sales team input Process orders accurately on the ERP system and send order confirmations Keep customers informed of any changes or issues with orders Liaise with couriers and suppliers to resolve delivery or supply issues What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Apr 20, 2026
Full time
Customer Service Team Leader Lincoln Full Time, 8:30 am 5:00 pm, Monday to Friday (30-minute lunch break) £30,000- £32,000 per annum Since 1971, our client has been a market-leading manufacturer and distributor of cabinet hardware, fixtures, fittings, and site supplies. They are the one source Solution for those forming Interior Spaces, delivering cost savings and fast dedicated service. With significant investment into research and development, they have continued to grow year on year and build upon their success! Role Overview The Customer Service Team Leader will be based at the company s main sales office in Lincoln, operating within a busy and fast-paced environment. This individual will play a key role in supporting and developing the Customer Service team, ensuring consistently high standards of service are delivered across both B2B and B2C customers. What s In It For You 20 days holiday plus bank holidays SMART pension scheme Opportunity to join a growing, well-established business Supportive and results-driven team environment Companywide profit share scheme Requirements Essential Customer service experience within B2C and/or B2B environments Experience leading or supporting a team Strong communication skills, including complaint handling Ability to prioritise workload and take ownership of customer issues Strong administrative skills and confidence in handling calls Accurate data entry skills (e.g. order processing) Ability to build rapport with clients and stakeholders Proactive, flexible, and able to multitask Professional, calm, and friendly approach when dealing with customers and colleagues Desirable Experience using ERP systems (e.g. Orderwise) Experience working in a fast-paced sales or service environment The Role Deputise for the Customer Services Manager when required Support with reporting and team performance tracking Handle escalated customer queries and complaints Act as a key contact for customer service within key accounts Maintain and manage shared sales inboxes Support and motivate the team to deliver high service standards Manage customer collections, returns, and complaints Work closely with internal teams to ensure smooth order processing and dispatch Handle customer queries, including returns, delivery updates, and pricing enquiries Take and process customer orders via phone, email, fax, and sales team input Process orders accurately on the ERP system and send order confirmations Keep customers informed of any changes or issues with orders Liaise with couriers and suppliers to resolve delivery or supply issues What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Sales Administrator / Customer Service Coordinator Avonmouth, Bristol 25,000 per annum Monday-Friday, 37.5 hours per week 1 stage f2f interview About the Role Our client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. This is a fantastic opportunity for someone who is looking to have a career in customer service, and who is looking to get a good work/life balance Working Hours & Shift Pattern This position operates across three rotating shifts , Monday to Friday: 9:00-5:30 - leave the office at 3:00pm and work from home 3:30-5:30 7:30-4:00 - includes an hour at home first, then travel in 8:30 to travel into the office 8:30-5:00 - no change 1-hour lunch break included. Responsibilities: Processing incoming orders and debits into the system Handling all incoming calls from store managers Building rapport with store managers Maximising sales by providing excellent customer service General administrative duties Individual: Previous experience of working in a customer service role Experience of handling a high amount of calls Ability to be able to multi-task High level of attention to detailOur client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. Requirements Driving licence required (due to shift timings and travel expectations) Must live locally to Avonmouth Own laptop required Strong communication skills and a confident personality Organised, proactive, and able to multitask Previous admin, customer service, or sales coordination experience desirable Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 20, 2026
Full time
Sales Administrator / Customer Service Coordinator Avonmouth, Bristol 25,000 per annum Monday-Friday, 37.5 hours per week 1 stage f2f interview About the Role Our client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. This is a fantastic opportunity for someone who is looking to have a career in customer service, and who is looking to get a good work/life balance Working Hours & Shift Pattern This position operates across three rotating shifts , Monday to Friday: 9:00-5:30 - leave the office at 3:00pm and work from home 3:30-5:30 7:30-4:00 - includes an hour at home first, then travel in 8:30 to travel into the office 8:30-5:00 - no change 1-hour lunch break included. Responsibilities: Processing incoming orders and debits into the system Handling all incoming calls from store managers Building rapport with store managers Maximising sales by providing excellent customer service General administrative duties Individual: Previous experience of working in a customer service role Experience of handling a high amount of calls Ability to be able to multi-task High level of attention to detailOur client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. Requirements Driving licence required (due to shift timings and travel expectations) Must live locally to Avonmouth Own laptop required Strong communication skills and a confident personality Organised, proactive, and able to multitask Previous admin, customer service, or sales coordination experience desirable Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are recruiting for an accounts payable role. The accounts payable role is: Office based Monday - friday 8:45 - 17:00 Accounts Payable Key Responsibilities: Process a high volume of supplier invoices accurately and in a timely manner, ensuring correct coding to the general ledger and appropriate cost centres. Managing a £25 million purchase ledger independently Match purchase invoices to purchase orders and goods received notes (3-way matching) and investigate any discrepancies. Maintain and update supplier master data including bank details, contact information, and payment terms. Reconcile supplier statements on a regular basis and resolve any differences or disputed items promptly. Manage supplier queries via phone and email, providing professional and timely responses to maintain good working relationships. Investigate and resolve invoice and payment discrepancies, including price variances, duplicate invoices, and missing documentation. Monitor accounts payable aging reports and follow up on outstanding or overdue items. Assist with month-end and year-end close processes. Prepare and provide accounts payable reports to the Finance Manager as required. Support internal and external audit processes by supplying documentation and explanations when requested. Contribute to continuous improvement of accounts payable processes, identifying opportunities to improve efficiency, accuracy, and controls. Assist with system upgrades, testing, or process changes relating to the accounts payable function. Maintain well-organised digital and physical records for all invoices, approvals, and payment confirmations. Work collaboratively with purchasing, operations, and other departments to resolve issues and improve invoice processing. Provide cover for other finance team members when required and support ad-hoc finance projects. Prepare and process regular supplier payment runs using approved payment methods (BACS, CHAPS, international transfers, cheques). Accounts Payable Skills and Experience: Previous experience in an accounts payable/purchase ledger Strong attention to detail and high level of accuracy Good organisational and time-management skills Ability to manage multiple tasks and meet deadlines Good communication skills (written and verbal) Confident using accounting systems and Microsoft Excel
Apr 20, 2026
Full time
We are recruiting for an accounts payable role. The accounts payable role is: Office based Monday - friday 8:45 - 17:00 Accounts Payable Key Responsibilities: Process a high volume of supplier invoices accurately and in a timely manner, ensuring correct coding to the general ledger and appropriate cost centres. Managing a £25 million purchase ledger independently Match purchase invoices to purchase orders and goods received notes (3-way matching) and investigate any discrepancies. Maintain and update supplier master data including bank details, contact information, and payment terms. Reconcile supplier statements on a regular basis and resolve any differences or disputed items promptly. Manage supplier queries via phone and email, providing professional and timely responses to maintain good working relationships. Investigate and resolve invoice and payment discrepancies, including price variances, duplicate invoices, and missing documentation. Monitor accounts payable aging reports and follow up on outstanding or overdue items. Assist with month-end and year-end close processes. Prepare and provide accounts payable reports to the Finance Manager as required. Support internal and external audit processes by supplying documentation and explanations when requested. Contribute to continuous improvement of accounts payable processes, identifying opportunities to improve efficiency, accuracy, and controls. Assist with system upgrades, testing, or process changes relating to the accounts payable function. Maintain well-organised digital and physical records for all invoices, approvals, and payment confirmations. Work collaboratively with purchasing, operations, and other departments to resolve issues and improve invoice processing. Provide cover for other finance team members when required and support ad-hoc finance projects. Prepare and process regular supplier payment runs using approved payment methods (BACS, CHAPS, international transfers, cheques). Accounts Payable Skills and Experience: Previous experience in an accounts payable/purchase ledger Strong attention to detail and high level of accuracy Good organisational and time-management skills Ability to manage multiple tasks and meet deadlines Good communication skills (written and verbal) Confident using accounting systems and Microsoft Excel
Your new company A well-established, global organisation with a strong presence in Northern Ireland is recruiting for a sales administrator. This is a 9 month fixed-term contract offering stability, routine and the opportunity to build strong administrative experience within a sales team. Your new role As Sales Administrator, you'll play a key role in supporting the sales function by ensuring customer orders are processed accurately and efficiently from start to finish. Working closely with Sales and Account Managers, you'll act as a central point of contact for customers while keeping internal systems and processes running smoothly. Your responsibilities will include: Processing customer sales orders, invoicing and related administration Providing administrative support to internal sales and account management teams Handling day-to-day customer queries and providing clear, timely updates Monitoring open orders, outstanding paperwork and payment queries Liaising with logistics and internal stakeholders to ensure timely delivery and resolution of issues This is a fully on-site role, Monday to Friday, with no evening or weekend working. What you'll need to succeed To succeed in this role, you'll be an organised and dependable administrator who enjoys working in a structured, service-focused environment. You don't need sector-specific experience, but confidence in handling sales administration tasks is essential. You'll ideally have: Previous experience in a sales administration, customer support or order-processing role Strong attention to detail and the ability to manage multiple tasks simultaneously Clear and professional communication skills Confidence using internal systems and Microsoft Office A calm, solutions-focused approach when dealing with queries or changes What you'll get in return Monday - Friday 8.30-4.30/ 9-5 (No Weekends) 9 months FTC £26,000 A friendly and inclusive working environment Opportunities for training and professional development A team that works together and supports one another The chance to make a real impact on our customer experience and supply chain processes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 20, 2026
Full time
Your new company A well-established, global organisation with a strong presence in Northern Ireland is recruiting for a sales administrator. This is a 9 month fixed-term contract offering stability, routine and the opportunity to build strong administrative experience within a sales team. Your new role As Sales Administrator, you'll play a key role in supporting the sales function by ensuring customer orders are processed accurately and efficiently from start to finish. Working closely with Sales and Account Managers, you'll act as a central point of contact for customers while keeping internal systems and processes running smoothly. Your responsibilities will include: Processing customer sales orders, invoicing and related administration Providing administrative support to internal sales and account management teams Handling day-to-day customer queries and providing clear, timely updates Monitoring open orders, outstanding paperwork and payment queries Liaising with logistics and internal stakeholders to ensure timely delivery and resolution of issues This is a fully on-site role, Monday to Friday, with no evening or weekend working. What you'll need to succeed To succeed in this role, you'll be an organised and dependable administrator who enjoys working in a structured, service-focused environment. You don't need sector-specific experience, but confidence in handling sales administration tasks is essential. You'll ideally have: Previous experience in a sales administration, customer support or order-processing role Strong attention to detail and the ability to manage multiple tasks simultaneously Clear and professional communication skills Confidence using internal systems and Microsoft Office A calm, solutions-focused approach when dealing with queries or changes What you'll get in return Monday - Friday 8.30-4.30/ 9-5 (No Weekends) 9 months FTC £26,000 A friendly and inclusive working environment Opportunities for training and professional development A team that works together and supports one another The chance to make a real impact on our customer experience and supply chain processes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Responsibilities You're the strategic architect of our service sourcing ecosystem at our facility, tasked with mastering the intricate operational requirements of a mission-critical environment. By effectively planning and executing a sophisticated, strategic sourcing strategy, you'll elevate the relationships between Phillips and our key vendors to an unprecedented level of synergy and mutual success. Your mastery of negotiation will ensure that we optimize pricing and delivery schedules to the maximum benefit of our organization while simultaneously delivering a level of customer satisfaction that sets a new industry standard. You'll operate at the intersection of market trends and organizational needs, ensuring every procurement decision is grounded in a deep understanding of current industrial best practices and regulatory compliance. Seamless execution defines this role, as you'll be required to dominate our internal processing systems to manage everything from CRM workflows and purchase orders to the complex logistics of sourcing critical repair parts. You'll navigate the rigorous demands of the Federal Acquisition Regulation (FAR) with absolute precision, ensuring every transaction adheres to the strict guidelines governing executive agencies of the federal government. On the ground, you'll serve as the essential liaison for subcontractors, managing the full lifecycle of onsite assessments, preventative maintenance, and corrective repairs. Your ability to forecast resource allocation days in advance and provide rapid follow-up ensures that the pulse of the shipyard remains steady and uninterrupted. Beyond the logistics, you're a master of communication and documentation, providing the technical oversight necessary to ensure all contract data requirement reports are submitted with flawless accuracy and timing. You'll represent our mission in high-stakes customer meetings, collaborating with internal teams to align corrective maintenance schedules with emergent needs as they arise in real-time. By safeguarding the quality of work and ensuring that every purchase order, statement of work, change order and agreement is maintained at the highest level of excellence, you'll protect our reputation and our world-class results. If you possess the breakthrough mindset required to transform standard sourcing into a competitive advantage for national defense, we invite you to take command of this pivotal position. Compensation The expected pay range for a qualified person in this role is between $90,000.00 and $125,000.00 annually plus bonus opportunities. Equal Opportunity Statement Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant. Qualifications 5 or more years of purchasing and sourcing experience, preferably for industrial or manufacturing industries. Military or government experience is a plus. Knowledge of US government procurement operations, including contract types (FFP, IDIQ, Cost Plus, etc) and regulations (FAR, GSAR, etc). Strong Microsoft Office skills (Excell, PowerPoint) as well as D365 and ERP experience. Budgeting, cost accounting and financial analysis skills a plus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
Apr 20, 2026
Full time
Responsibilities You're the strategic architect of our service sourcing ecosystem at our facility, tasked with mastering the intricate operational requirements of a mission-critical environment. By effectively planning and executing a sophisticated, strategic sourcing strategy, you'll elevate the relationships between Phillips and our key vendors to an unprecedented level of synergy and mutual success. Your mastery of negotiation will ensure that we optimize pricing and delivery schedules to the maximum benefit of our organization while simultaneously delivering a level of customer satisfaction that sets a new industry standard. You'll operate at the intersection of market trends and organizational needs, ensuring every procurement decision is grounded in a deep understanding of current industrial best practices and regulatory compliance. Seamless execution defines this role, as you'll be required to dominate our internal processing systems to manage everything from CRM workflows and purchase orders to the complex logistics of sourcing critical repair parts. You'll navigate the rigorous demands of the Federal Acquisition Regulation (FAR) with absolute precision, ensuring every transaction adheres to the strict guidelines governing executive agencies of the federal government. On the ground, you'll serve as the essential liaison for subcontractors, managing the full lifecycle of onsite assessments, preventative maintenance, and corrective repairs. Your ability to forecast resource allocation days in advance and provide rapid follow-up ensures that the pulse of the shipyard remains steady and uninterrupted. Beyond the logistics, you're a master of communication and documentation, providing the technical oversight necessary to ensure all contract data requirement reports are submitted with flawless accuracy and timing. You'll represent our mission in high-stakes customer meetings, collaborating with internal teams to align corrective maintenance schedules with emergent needs as they arise in real-time. By safeguarding the quality of work and ensuring that every purchase order, statement of work, change order and agreement is maintained at the highest level of excellence, you'll protect our reputation and our world-class results. If you possess the breakthrough mindset required to transform standard sourcing into a competitive advantage for national defense, we invite you to take command of this pivotal position. Compensation The expected pay range for a qualified person in this role is between $90,000.00 and $125,000.00 annually plus bonus opportunities. Equal Opportunity Statement Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant. Qualifications 5 or more years of purchasing and sourcing experience, preferably for industrial or manufacturing industries. Military or government experience is a plus. Knowledge of US government procurement operations, including contract types (FFP, IDIQ, Cost Plus, etc) and regulations (FAR, GSAR, etc). Strong Microsoft Office skills (Excell, PowerPoint) as well as D365 and ERP experience. Budgeting, cost accounting and financial analysis skills a plus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
Fundraising Executive (Supporter Care) Full time (5 days per week/ 37.5 hours) Location: Royal Trinity Hospice - Clapham Reporting to: Supporter Care Manager Salary: £ 28,860 Contract: Permanent ABOUT COMPTON Compton is the UK s leading fundraising consultancy - with seven decades of experience managing successful annual, capital, and legacy campaigns for charities and not-for-profit organisations. Our clients recognise Compton as the trusted name in fundraising , thanks to the transformational contributions we make. We are proud of our history and track record, and the Compton Way continues to deliver extraordinary fundraising results, even in today s challenging operational and economic conditions. ABOUR OUR CLIENT ROYAL TRINITY HOSPICE, CLAPHAM Royal Trinity Hospice (Trinity) is the UK s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community as well as support and counselling services for family and friends. The Hospice delivers outstanding care to patients and their families because of Compton s fundraising team at Trinity delivering ambitious results. Trinity is a key client for Compton, and we have a long record of success in generating income and sustainable growth across all income streams for the Hospice. THE ROLE Role Overview The Fundraising Executive (Supporter Care) plays a vital role in delivering an excellent supporter experience for our client Trinity. Often the first point of contact for supporters, the role is central to building trust, ensuring accuracy, and reinforcing positive relationships through timely, professional, and warm communication. Working as part of Compton Fundraising s Supporter Care team, you will ensure that all donations are processed accurately , donors are thanked appropriately, and enquiries are handled efficiently across phone, email, and post. You will also support the wider fundraising team across multiple income streams, contributing at every stage of the fundraising cycle from planning and delivery through to income processing and stewardship. Key Responsibilities The successful candidate will be expected to: Process income accurately and securely, including cash, cheques, credit/debit cards, CAF donations , and online donations via platforms such as GoCardless, JustGiving, Stripe and Enthuse . Ensure donors are thanked promptly and appropriately, liaising with Fundraising Managers as required to deliver a high quality stewardship experience. Carry out bank statement reconciliation , including the processing of standing orders, direct debits, online donations and legacies. Act as a first point of contact for the Fundraising Team by: Answering incoming telephone calls Responding to general email enquiries while maintaining Trinity s clear tone of voice and communication style. Maintain accurate and up to date supporter records on the fundraising database, ensuring donor data, consent and Gift Aid information are recorded correctly. Work collaboratively with the wider Fundraising team, providing support across fundraising activities and income streams as required. Support and attend fundraising events, with occasional evening or weekend work. Work primarily office based, with some hybrid working days. Experience, Knowledge and Skills We are looking for someone who brings both professionalism and warmth to supporter care. You will ideally demonstrate: A genuine enthusiasm for representing a charity with integrity, professionalism, and authenticity . A passion for working as part of a team to deliver results that enable a charity to achieve its charitable objectives. Excellent verbal and written communication skills , with the ability to adapt tone appropriately. Strong attention to detail , particularly when processing income and handling financial data securely. Experience delivering excellent supporter care or customer service , either in a charitable or commercial setting. Proven organisational skills and the ability to manage multiple tasks accurately and efficiently. Experience using a CRM or fundraising database , ideally Beacon , to manage donor and client records. A good understanding of the importance of accurate data entry, especially in relation to consent and Gift Aid . Some knowledge of GDPR and data protection regulations governing donor communications and data management. Working at Compton 25 days holiday + bank holidays, plus 1 extra day per year after 4 years service up to a maximum of 8 extra days Company Pension Scheme (3% rising to 6% over time) Death-in-Service Benefit (life assurance) Employee Assistance Programme (including free counselling sessions) Training and development opportunities, including Compton conferences and workshops A collaborative, supportive team that values learning, innovation, and the social impact of our work Equity, Diversity and Inclusion Compton Fundraising is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and experiences. How to Apply Please submit covering letter and CV. Applications will only be considered via Charity Job.
Apr 20, 2026
Full time
Fundraising Executive (Supporter Care) Full time (5 days per week/ 37.5 hours) Location: Royal Trinity Hospice - Clapham Reporting to: Supporter Care Manager Salary: £ 28,860 Contract: Permanent ABOUT COMPTON Compton is the UK s leading fundraising consultancy - with seven decades of experience managing successful annual, capital, and legacy campaigns for charities and not-for-profit organisations. Our clients recognise Compton as the trusted name in fundraising , thanks to the transformational contributions we make. We are proud of our history and track record, and the Compton Way continues to deliver extraordinary fundraising results, even in today s challenging operational and economic conditions. ABOUR OUR CLIENT ROYAL TRINITY HOSPICE, CLAPHAM Royal Trinity Hospice (Trinity) is the UK s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community as well as support and counselling services for family and friends. The Hospice delivers outstanding care to patients and their families because of Compton s fundraising team at Trinity delivering ambitious results. Trinity is a key client for Compton, and we have a long record of success in generating income and sustainable growth across all income streams for the Hospice. THE ROLE Role Overview The Fundraising Executive (Supporter Care) plays a vital role in delivering an excellent supporter experience for our client Trinity. Often the first point of contact for supporters, the role is central to building trust, ensuring accuracy, and reinforcing positive relationships through timely, professional, and warm communication. Working as part of Compton Fundraising s Supporter Care team, you will ensure that all donations are processed accurately , donors are thanked appropriately, and enquiries are handled efficiently across phone, email, and post. You will also support the wider fundraising team across multiple income streams, contributing at every stage of the fundraising cycle from planning and delivery through to income processing and stewardship. Key Responsibilities The successful candidate will be expected to: Process income accurately and securely, including cash, cheques, credit/debit cards, CAF donations , and online donations via platforms such as GoCardless, JustGiving, Stripe and Enthuse . Ensure donors are thanked promptly and appropriately, liaising with Fundraising Managers as required to deliver a high quality stewardship experience. Carry out bank statement reconciliation , including the processing of standing orders, direct debits, online donations and legacies. Act as a first point of contact for the Fundraising Team by: Answering incoming telephone calls Responding to general email enquiries while maintaining Trinity s clear tone of voice and communication style. Maintain accurate and up to date supporter records on the fundraising database, ensuring donor data, consent and Gift Aid information are recorded correctly. Work collaboratively with the wider Fundraising team, providing support across fundraising activities and income streams as required. Support and attend fundraising events, with occasional evening or weekend work. Work primarily office based, with some hybrid working days. Experience, Knowledge and Skills We are looking for someone who brings both professionalism and warmth to supporter care. You will ideally demonstrate: A genuine enthusiasm for representing a charity with integrity, professionalism, and authenticity . A passion for working as part of a team to deliver results that enable a charity to achieve its charitable objectives. Excellent verbal and written communication skills , with the ability to adapt tone appropriately. Strong attention to detail , particularly when processing income and handling financial data securely. Experience delivering excellent supporter care or customer service , either in a charitable or commercial setting. Proven organisational skills and the ability to manage multiple tasks accurately and efficiently. Experience using a CRM or fundraising database , ideally Beacon , to manage donor and client records. A good understanding of the importance of accurate data entry, especially in relation to consent and Gift Aid . Some knowledge of GDPR and data protection regulations governing donor communications and data management. Working at Compton 25 days holiday + bank holidays, plus 1 extra day per year after 4 years service up to a maximum of 8 extra days Company Pension Scheme (3% rising to 6% over time) Death-in-Service Benefit (life assurance) Employee Assistance Programme (including free counselling sessions) Training and development opportunities, including Compton conferences and workshops A collaborative, supportive team that values learning, innovation, and the social impact of our work Equity, Diversity and Inclusion Compton Fundraising is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and experiences. How to Apply Please submit covering letter and CV. Applications will only be considered via Charity Job.
Location: Office-based - Bromsgrove Head Office Contract: Full-time, permanent (35 hours per week) Salary: Up to £32,000 per annum Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free Parking About Us We are Polaris, one of the UK's largest communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as leaving care services, education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We are ambitious for our children and young people, families and staff, and believe in their futures. We are delighted to be seeking an experienced Purchase Ledger Manager to join our expanding team at our Head Office in Bromsgrove. Role Responsibilities Management of purchase ledger systems, processes and controls Supervise, manage, mentor and develop the purchase ledger team (3 staff) Desire and ability to train and educate purchase order users Ensure weekly supplier Payment processing and authorisation in line with company procedures Resolve queries from suppliers and other departments Reconcile suppliers' monthly statements Assist with month-end procedures Assist with year-end accounts and supply of audit information Monitor, improve and develop internal processes Review and follow up on any invoices that may appear fraudulent or duplicated, escalating them in line with company procedures Maintain and develop fraud prevention controls, including supplier verification processes and bank detail change checks Produce and review aged creditor reports, ensuring timely resolution of outstanding balances About You Previous experience in purchase ledger, including purchase order systems Knowledge of accounting software A proactive attitude to work The ability to work to strict deadlines Strong attention to detail A team player For an informal discussion about this role, please contact Kate Fokes, Senior Financial Accountant, via email: . We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification.
Apr 20, 2026
Full time
Location: Office-based - Bromsgrove Head Office Contract: Full-time, permanent (35 hours per week) Salary: Up to £32,000 per annum Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free Parking About Us We are Polaris, one of the UK's largest communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as leaving care services, education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We are ambitious for our children and young people, families and staff, and believe in their futures. We are delighted to be seeking an experienced Purchase Ledger Manager to join our expanding team at our Head Office in Bromsgrove. Role Responsibilities Management of purchase ledger systems, processes and controls Supervise, manage, mentor and develop the purchase ledger team (3 staff) Desire and ability to train and educate purchase order users Ensure weekly supplier Payment processing and authorisation in line with company procedures Resolve queries from suppliers and other departments Reconcile suppliers' monthly statements Assist with month-end procedures Assist with year-end accounts and supply of audit information Monitor, improve and develop internal processes Review and follow up on any invoices that may appear fraudulent or duplicated, escalating them in line with company procedures Maintain and develop fraud prevention controls, including supplier verification processes and bank detail change checks Produce and review aged creditor reports, ensuring timely resolution of outstanding balances About You Previous experience in purchase ledger, including purchase order systems Knowledge of accounting software A proactive attitude to work The ability to work to strict deadlines Strong attention to detail A team player For an informal discussion about this role, please contact Kate Fokes, Senior Financial Accountant, via email: . We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification.
Location Luton. Type of work : Permanent Working hours: 8-6pm Salary : Competitive MUST have RIGHT TO WORK IN THE UK. The main contracting arm of the group, Midgard, are in a position to take on talented individuals to their already established organisation and are looking for an Admin Personnel to become part of the team on our High end residential project in Luton. A Site Administrator acts as the "office manager" for a construction or project site. Their goal is to ensure the physical office and site team run efficiently. Key responsibilities: Ordering office supplies. Organising site visits and managing meeting rooms. Managing site inductions for new workers Maintaining Health and safety (H&S) compliance records. Processing timesheets (Aurora). Supporting logistic team. Acting as the main point of contact for external visitors, subcontractors, and consultants. Recording GRN s (Coins app). Desirable Criteria Experience within the construction sector essential Minimum of 2 years within an administration role Ability to be flexible within their job role Must computer literate -Good use of Microsoft office and emails/Able to use Excel
Apr 20, 2026
Full time
Location Luton. Type of work : Permanent Working hours: 8-6pm Salary : Competitive MUST have RIGHT TO WORK IN THE UK. The main contracting arm of the group, Midgard, are in a position to take on talented individuals to their already established organisation and are looking for an Admin Personnel to become part of the team on our High end residential project in Luton. A Site Administrator acts as the "office manager" for a construction or project site. Their goal is to ensure the physical office and site team run efficiently. Key responsibilities: Ordering office supplies. Organising site visits and managing meeting rooms. Managing site inductions for new workers Maintaining Health and safety (H&S) compliance records. Processing timesheets (Aurora). Supporting logistic team. Acting as the main point of contact for external visitors, subcontractors, and consultants. Recording GRN s (Coins app). Desirable Criteria Experience within the construction sector essential Minimum of 2 years within an administration role Ability to be flexible within their job role Must computer literate -Good use of Microsoft office and emails/Able to use Excel
Senior Operations Manager - Finance Services - Accounts Payable, Order to Cash and Finance Specialist - Band F - £53,151 - Swindon, Newport or Stockton - 12 month Fixed Term Contract It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi platform, digitally enabled organisation. About the role We are looking for a Senior Operations Manager to join our Finance Services leadership team. This is a pivotal senior management role with responsibility for the Accounts Payable, Order to Cash and Finance Specialist functions, leading large multi site teams supporting a broad portfolio of government clients. Reporting to the Head of Finance Services, you will play a critical role in leading operational performance, driving continuous improvement and supporting the delivery of significant change across the service. This fixed term role offers an exciting opportunity to influence the future direction of finance shared services at UKSBS. What it's like to work in the Finance Services team We are a well established finance shared services team with a supportive and collaborative culture, entering a period of growth and transformation. Our teams deliver high quality financial transaction processing and specialist finance support on behalf of government clients, from invoice processing through to audit support. Our team is made up of a variety of professional backgrounds and experience levels. We offer hybrid working with flexibility around full time or part time hours, and core working hours of 8.00am to 5.00pm, Monday to Friday. Colleagues can be based in Swindon, Newport or Stockton on Tees, depending on what works best for them and the business. The duties of the role include, but are not limited to: Lead the day to day operations of the Accounts Payable and Accounts Receivable service across multiple clients and ERP platforms. Lead, manage and develop teams of approximately 40-50 colleagues across multiple locations ensuring high performance and engagement. Align service delivery roadmaps with UKSBS strategic objectives and organisational transformation initiatives. People and Performance Management Provide leadership, coaching and mentoring to team managers to build high performing, engaged teams. Set clear objectives and oversee effective performance management. Embed a culture of accountability, consistency and outstanding customer service. Lead talent and succession planning, supporting effective workforce planning and capability development. Service delivery and continuous improvement Ensure finance processes meet regulatory, statutory and contractual requirements. Drive continuous improvement activity within your teams and across the wider Finance Service. Ensure quality monitoring frameworks are in place to support consistent, high quality service delivery. Support delivery of the Finance Service change and transformation programme. Stakeholder engagement and relationship management Build and maintain strong relationships with internal and external stakeholders, including clients and third party providers. Represent Finance Services at client meetings and governance forums. Act as a key liaison across operational areas to resolve complex issues and deliver service improvements. Governance, risk and compliance Monitor and report performance against KPIs and SLAs. Ensure effective controls and risk mitigation processes are in place. Identify, record and proactively manage service risks through appropriate governance channels. Business transformation and capability Support transition to new technologies and automation solutions aligned to UKSBS ERP strategy. Drive adoption of best practice and contribute to business wide process improvements. To be considered for this role, you will demonstrate: Extensive experience leading finance shared services teams across multiple locations. Strong understanding of Accounts Payable and/or Accounts Receivable services. Proven ability to influence and manage senior stakeholders. Demonstrated success driving performance improvement and managing change. Strong problem solving and decision making capability. High digital capability including Microsoft 365 tools. Experience delivering services through complex ERP systems such as Oracle, SAP or Workday. Excellent communication and customer service skills. Demonstrates UKSBS values and behaviours. A professional accounting qualification and a formal leadership qualification (e.g. ILM) would be advantageous but are not essential. For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
Apr 20, 2026
Full time
Senior Operations Manager - Finance Services - Accounts Payable, Order to Cash and Finance Specialist - Band F - £53,151 - Swindon, Newport or Stockton - 12 month Fixed Term Contract It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi platform, digitally enabled organisation. About the role We are looking for a Senior Operations Manager to join our Finance Services leadership team. This is a pivotal senior management role with responsibility for the Accounts Payable, Order to Cash and Finance Specialist functions, leading large multi site teams supporting a broad portfolio of government clients. Reporting to the Head of Finance Services, you will play a critical role in leading operational performance, driving continuous improvement and supporting the delivery of significant change across the service. This fixed term role offers an exciting opportunity to influence the future direction of finance shared services at UKSBS. What it's like to work in the Finance Services team We are a well established finance shared services team with a supportive and collaborative culture, entering a period of growth and transformation. Our teams deliver high quality financial transaction processing and specialist finance support on behalf of government clients, from invoice processing through to audit support. Our team is made up of a variety of professional backgrounds and experience levels. We offer hybrid working with flexibility around full time or part time hours, and core working hours of 8.00am to 5.00pm, Monday to Friday. Colleagues can be based in Swindon, Newport or Stockton on Tees, depending on what works best for them and the business. The duties of the role include, but are not limited to: Lead the day to day operations of the Accounts Payable and Accounts Receivable service across multiple clients and ERP platforms. Lead, manage and develop teams of approximately 40-50 colleagues across multiple locations ensuring high performance and engagement. Align service delivery roadmaps with UKSBS strategic objectives and organisational transformation initiatives. People and Performance Management Provide leadership, coaching and mentoring to team managers to build high performing, engaged teams. Set clear objectives and oversee effective performance management. Embed a culture of accountability, consistency and outstanding customer service. Lead talent and succession planning, supporting effective workforce planning and capability development. Service delivery and continuous improvement Ensure finance processes meet regulatory, statutory and contractual requirements. Drive continuous improvement activity within your teams and across the wider Finance Service. Ensure quality monitoring frameworks are in place to support consistent, high quality service delivery. Support delivery of the Finance Service change and transformation programme. Stakeholder engagement and relationship management Build and maintain strong relationships with internal and external stakeholders, including clients and third party providers. Represent Finance Services at client meetings and governance forums. Act as a key liaison across operational areas to resolve complex issues and deliver service improvements. Governance, risk and compliance Monitor and report performance against KPIs and SLAs. Ensure effective controls and risk mitigation processes are in place. Identify, record and proactively manage service risks through appropriate governance channels. Business transformation and capability Support transition to new technologies and automation solutions aligned to UKSBS ERP strategy. Drive adoption of best practice and contribute to business wide process improvements. To be considered for this role, you will demonstrate: Extensive experience leading finance shared services teams across multiple locations. Strong understanding of Accounts Payable and/or Accounts Receivable services. Proven ability to influence and manage senior stakeholders. Demonstrated success driving performance improvement and managing change. Strong problem solving and decision making capability. High digital capability including Microsoft 365 tools. Experience delivering services through complex ERP systems such as Oracle, SAP or Workday. Excellent communication and customer service skills. Demonstrates UKSBS values and behaviours. A professional accounting qualification and a formal leadership qualification (e.g. ILM) would be advantageous but are not essential. For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
Customer Solutions Team Manager Full-time Permanent Newcastle Upon Tyne Are you a people-focused leader who thrives in a fast-paced, customer-driven environment? We're looking for a Customer Solutions Team Manager to lead a team of Site Solutions Coordinators, driving exceptional service, strong enquiry conversion, and commercial growth across all customer touchpoints. Role Responsibilities Customer Engagement & Transactional Sales Provide expert advice to customers across all enquiry types. Convert hire enquiries into confirmed orders while maintaining pricing discipline. Deliver a consultative sales experience and promote added-value items and sustainable alternatives. Drive a first-class customer experience at every touchpoint. Team Leadership & Development Lead, coach, and develop a high-performing Customer Solutions team. Foster a culture of ownership, responsiveness, and service excellence. Conduct regular 1:1s, coaching, and performance reviews. Ensure the team is knowledgeable and confident across the full product and service suite. Process, Accuracy & Governance Ensure accurate logging and processing of hires, off-hires, amendments, and service issues. Adhere to governance processes around pricing, availability, and service delivery. Maintain up-to-date customer and hire records. Support continuous improvement of processes, tools, and systems. Identify and resolve service challenges to protect margin. Performance & Commercial Accountability Deliver against KPIs including response time, conversion, upselling/cross-selling, CSAT, and accuracy. Monitor team performance using dashboards and service metrics. Analyse enquiry and service trends to inform improvements. Work collaboratively with internal teams to ensure seamless fulfilment and customer care. General & Manager Responsibilities Comply with all company policies, procedures, and SHEQ directives. Uphold company vision and values. Lead, inspire, motivate, train, and develop team members. Manage recruitment, onboarding, probation, absence, capability, and conduct. Ensure adherence to health and safety legislation and company policies Skills Required Proven experience in a fast-paced sales or customer service environment. Product/hire knowledge desirable but not essential. Experience managing teams to deliver commercial and service performance. Commercial awareness including pricing discipline and margin control. Excellent communication, empathy, and customer-handling skills. Strong organisational skills and resilience under pressure.
Apr 20, 2026
Full time
Customer Solutions Team Manager Full-time Permanent Newcastle Upon Tyne Are you a people-focused leader who thrives in a fast-paced, customer-driven environment? We're looking for a Customer Solutions Team Manager to lead a team of Site Solutions Coordinators, driving exceptional service, strong enquiry conversion, and commercial growth across all customer touchpoints. Role Responsibilities Customer Engagement & Transactional Sales Provide expert advice to customers across all enquiry types. Convert hire enquiries into confirmed orders while maintaining pricing discipline. Deliver a consultative sales experience and promote added-value items and sustainable alternatives. Drive a first-class customer experience at every touchpoint. Team Leadership & Development Lead, coach, and develop a high-performing Customer Solutions team. Foster a culture of ownership, responsiveness, and service excellence. Conduct regular 1:1s, coaching, and performance reviews. Ensure the team is knowledgeable and confident across the full product and service suite. Process, Accuracy & Governance Ensure accurate logging and processing of hires, off-hires, amendments, and service issues. Adhere to governance processes around pricing, availability, and service delivery. Maintain up-to-date customer and hire records. Support continuous improvement of processes, tools, and systems. Identify and resolve service challenges to protect margin. Performance & Commercial Accountability Deliver against KPIs including response time, conversion, upselling/cross-selling, CSAT, and accuracy. Monitor team performance using dashboards and service metrics. Analyse enquiry and service trends to inform improvements. Work collaboratively with internal teams to ensure seamless fulfilment and customer care. General & Manager Responsibilities Comply with all company policies, procedures, and SHEQ directives. Uphold company vision and values. Lead, inspire, motivate, train, and develop team members. Manage recruitment, onboarding, probation, absence, capability, and conduct. Ensure adherence to health and safety legislation and company policies Skills Required Proven experience in a fast-paced sales or customer service environment. Product/hire knowledge desirable but not essential. Experience managing teams to deliver commercial and service performance. Commercial awareness including pricing discipline and margin control. Excellent communication, empathy, and customer-handling skills. Strong organisational skills and resilience under pressure.
Our client, a leading automotive manufacturing business, is looking for an experienced Engineering Administrator to join their growing organisation. They will be responsible for coordinating with the Project Managers and Financial Controller to manage & update budget tracking documents, Bills of Materials & key performance indicators (KPI's). Engineering Administrator Permanent Salary Dependent on Experience Monday - Thursday 08:15 - 17:00 Friday 08: Pickering - Site based Engineering Administrator Job Description Scheduling team meetings/ events and conducting a range of administration activities in support of monthly reporting. Administrative management of the NPI budget tracker, to ensure accurate updates & control of programme / project finances. Processing of all engineering requisitions and issuing of subsequent purchase orders to suppliers. Assist with booking & processing of purchase orders. Compilation and management of Schedule of Tooling submissions. The set-up and maintenance of Bill of Material records, Work Centre & Stock within the group ERP system. Population of Engineering Change Logs & IMDS data inputting & submissions to portal. Facilitate internal meetings to support engineering or process changes. Support function to Project Managers for all required eAPQP updates Engineering Administrator Essential Skills/Experience/Qualifications At least 2 years relevant experience within an Engineering / Manufacturing environment. Excellent verbal, written communications skills & IT Skills including Microsoft Office applications. Full UK driving license with some flexibility to travel. A working knowledge business management and ERP systems. Engineering Administrator Company Benefits 24 days holiday plus bank holidays Company pension, 4.5% employer contribution If you feel you're a good fit for this position, please click 'apply'
Apr 20, 2026
Full time
Our client, a leading automotive manufacturing business, is looking for an experienced Engineering Administrator to join their growing organisation. They will be responsible for coordinating with the Project Managers and Financial Controller to manage & update budget tracking documents, Bills of Materials & key performance indicators (KPI's). Engineering Administrator Permanent Salary Dependent on Experience Monday - Thursday 08:15 - 17:00 Friday 08: Pickering - Site based Engineering Administrator Job Description Scheduling team meetings/ events and conducting a range of administration activities in support of monthly reporting. Administrative management of the NPI budget tracker, to ensure accurate updates & control of programme / project finances. Processing of all engineering requisitions and issuing of subsequent purchase orders to suppliers. Assist with booking & processing of purchase orders. Compilation and management of Schedule of Tooling submissions. The set-up and maintenance of Bill of Material records, Work Centre & Stock within the group ERP system. Population of Engineering Change Logs & IMDS data inputting & submissions to portal. Facilitate internal meetings to support engineering or process changes. Support function to Project Managers for all required eAPQP updates Engineering Administrator Essential Skills/Experience/Qualifications At least 2 years relevant experience within an Engineering / Manufacturing environment. Excellent verbal, written communications skills & IT Skills including Microsoft Office applications. Full UK driving license with some flexibility to travel. A working knowledge business management and ERP systems. Engineering Administrator Company Benefits 24 days holiday plus bank holidays Company pension, 4.5% employer contribution If you feel you're a good fit for this position, please click 'apply'
Sales Account Manager Waterlooville, Hampshire £30,037 for first 6 months (training period) Then £33,600 OTE (£26,437 basic + uncapped commission) Uncapped commission Full-time Permanent Office-based A well-established and rapidly growing business in the Waterlooville area is seeking a motivated Sales Account Manager to join their friendly and supportive team. This organisation has a long-standing history within its industry and offers a positive working environment with ongoing training and development. About the Role This role focuses on managing an established portfolio of loyal customers, providing excellent service while identifying opportunities to grow existing accounts. The ideal candidate will enjoy building relationships, handling a variety of enquiries, and contributing to the continuous growth of the business. Key Responsibilities Processing customer orders via telephone, email, and through the company website Developing and nurturing strong relationships with existing customers Working towards sales targets (no cold calling required) Handling queries relating to deliveries, returns, repairs, and general customer support Experience & Skills Required Previous sales experience is beneficial but not essential , as full training will be provided Strong customer service skills, both over the phone and via email; occasional face-to-face contact may also be required Excellent communication skills and confident telephone manner Strong administrative skills and the ability to multi-task Positive attitude, proactive mindset, and ability to work independently as well as part of a team Hours & Benefits Monday to Friday, 8:30am - 5:00pm Free on-site parking Weekly training and ongoing development Generous holiday allowance including bank holidays and a birthday day off Employee discounts Company social events and team days Cycle-to-work scheme Commission and loyalty bonus If you're looking to join a stable, friendly organisation that encourages personal development and values its team, this is a fantastic opportunity. Apply today to be considered. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 20, 2026
Full time
Sales Account Manager Waterlooville, Hampshire £30,037 for first 6 months (training period) Then £33,600 OTE (£26,437 basic + uncapped commission) Uncapped commission Full-time Permanent Office-based A well-established and rapidly growing business in the Waterlooville area is seeking a motivated Sales Account Manager to join their friendly and supportive team. This organisation has a long-standing history within its industry and offers a positive working environment with ongoing training and development. About the Role This role focuses on managing an established portfolio of loyal customers, providing excellent service while identifying opportunities to grow existing accounts. The ideal candidate will enjoy building relationships, handling a variety of enquiries, and contributing to the continuous growth of the business. Key Responsibilities Processing customer orders via telephone, email, and through the company website Developing and nurturing strong relationships with existing customers Working towards sales targets (no cold calling required) Handling queries relating to deliveries, returns, repairs, and general customer support Experience & Skills Required Previous sales experience is beneficial but not essential , as full training will be provided Strong customer service skills, both over the phone and via email; occasional face-to-face contact may also be required Excellent communication skills and confident telephone manner Strong administrative skills and the ability to multi-task Positive attitude, proactive mindset, and ability to work independently as well as part of a team Hours & Benefits Monday to Friday, 8:30am - 5:00pm Free on-site parking Weekly training and ongoing development Generous holiday allowance including bank holidays and a birthday day off Employee discounts Company social events and team days Cycle-to-work scheme Commission and loyalty bonus If you're looking to join a stable, friendly organisation that encourages personal development and values its team, this is a fantastic opportunity. Apply today to be considered. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role We deliver Claims operational services as well as Premium processing for outsourced MGA's on behalf of the HDI Group Global Network, UK and Ireland Branch. Working within Client Services to supply a proactive and flexible service whilst driving best practice and ensuring compliance with all company procedures. This includes meeting agreed service and data quality standards, both internal and external. Key accountabilities Validate and accurately enter data into company systems to enable precise reporting on the nature and financial impact of the claims portfolio Monitor the claims portal system and liaise with the Technical claims team to action as appropriate to ensure portal compliance Manage the receipt, registration, acknowledgment and allocation of claims notifications and other correspondence Process claims payments, reserve adjustments, and other financial movements in accordance with internal standards and authorisation levels using multiple internal and external systems Receive policy, premium and claim bordereaux from providers and process in accordance to company guidelines. Captive and funded recovery management. Identify and apply protocols to report and recover for all accounts requiring HDI funding Reconciliations of claim and premium movements Reconciliation of claim payments and reserves on multinational inter-company accounts Cashflow management of large payments and outsourced escrow funds Distribution of monthly MI reports and liaising with other business units and external providers to resolve queries as necessary Support other business units and external providers in collating, monitoring, reviewing and finalising Credit Agreement settlements in a timely manner. Creating and updating operational process manuals and other procedure documentation Assist with the documentation, maintenance and monitoring of compliance and governance initiatives Support the Technical claims teams to review SLA compliance and internal and external audit requirements Actively participate in projects or other initiatives designed to improve the effectiveness and efficiency of the claims operations team Undertake any other tasks as requested by the Claims Operations Manager in order that the team achieves its objectives Support in keeping intranet and website up to date Produce regular and ad hoc operations and KPI reports, extracting data from internal systems Skills & experience Insurance experience from a claims, technical accounting, operational or administration role Bordereaux experience is preferred (claims or premium) Able to deal with large data sets and identify and investigate discrepancies Good understanding of insurance and the terminologies used Accuracy and attention to detail Competent user of Excel & Word Good communication (written and oral) and interpersonal skills; comfortable with phone & face to face discussions with underwriters & other technical colleagues Able to organise own workload effectively to meet service standards Deadline focused; able to work under pressure to meet tight deadlines Good systems knowledge, experience of using systems to evaluate data Good analytical and problem solving skills Understanding of financial impact of technical data processed Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK&
Apr 20, 2026
Full time
HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role We deliver Claims operational services as well as Premium processing for outsourced MGA's on behalf of the HDI Group Global Network, UK and Ireland Branch. Working within Client Services to supply a proactive and flexible service whilst driving best practice and ensuring compliance with all company procedures. This includes meeting agreed service and data quality standards, both internal and external. Key accountabilities Validate and accurately enter data into company systems to enable precise reporting on the nature and financial impact of the claims portfolio Monitor the claims portal system and liaise with the Technical claims team to action as appropriate to ensure portal compliance Manage the receipt, registration, acknowledgment and allocation of claims notifications and other correspondence Process claims payments, reserve adjustments, and other financial movements in accordance with internal standards and authorisation levels using multiple internal and external systems Receive policy, premium and claim bordereaux from providers and process in accordance to company guidelines. Captive and funded recovery management. Identify and apply protocols to report and recover for all accounts requiring HDI funding Reconciliations of claim and premium movements Reconciliation of claim payments and reserves on multinational inter-company accounts Cashflow management of large payments and outsourced escrow funds Distribution of monthly MI reports and liaising with other business units and external providers to resolve queries as necessary Support other business units and external providers in collating, monitoring, reviewing and finalising Credit Agreement settlements in a timely manner. Creating and updating operational process manuals and other procedure documentation Assist with the documentation, maintenance and monitoring of compliance and governance initiatives Support the Technical claims teams to review SLA compliance and internal and external audit requirements Actively participate in projects or other initiatives designed to improve the effectiveness and efficiency of the claims operations team Undertake any other tasks as requested by the Claims Operations Manager in order that the team achieves its objectives Support in keeping intranet and website up to date Produce regular and ad hoc operations and KPI reports, extracting data from internal systems Skills & experience Insurance experience from a claims, technical accounting, operational or administration role Bordereaux experience is preferred (claims or premium) Able to deal with large data sets and identify and investigate discrepancies Good understanding of insurance and the terminologies used Accuracy and attention to detail Competent user of Excel & Word Good communication (written and oral) and interpersonal skills; comfortable with phone & face to face discussions with underwriters & other technical colleagues Able to organise own workload effectively to meet service standards Deadline focused; able to work under pressure to meet tight deadlines Good systems knowledge, experience of using systems to evaluate data Good analytical and problem solving skills Understanding of financial impact of technical data processed Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK&