HR Manager Location: Newport, NP19 Job type: Permanent Hours: Monday to Friday 09:00am - 17:30pm Salary: £32,000 - £35,000 per annum Are you an experienced HR professional who thrives in a hands on, people centered role? We are helping recruit a HR Manager for our clients growing organisation in the storage and property sector to take ownership of their HR function and help shape a positive, high performing workplace culture. This is a fantastic opportunity to join a company with solid growth plans, a supportive leadership team, and a commitment to continuous improvement. If you enjoy combining strategic thinking with day-to-day HR operations, this role could be a great fit for you. The role: Acting as a trusted advisor to managers on complex HR matters Managing employee relations cases, coaching leaders, and supporting conflict resolution Creating, updating, and embedding HR policies and best-practice processes Overseeing the accuracy and compliance of employee records and documentation Leading engagement and culture-building initiatives across the organisation Providing data-led HR insight and reporting to guide business decision Contributing to senior-level HR planning and supporting the wider people strategy What we are looking for: At least 3 years' experience in a HR management or senior HR advisory role HR experience within an organisation of 50+ employees CIPD Level 5 or 7 (or working towards) Strong and current understanding of employment law and regulatory changes Profession, discreet approach with the ability to handle sensitive information Full UK driving license and access to a vehicle (preferred) Benefits: Strong focus on work life balance Free on site parking Employee recognition awards A complimentary unit for personal or family use Employee referral reward scheme Closing date is 21/05/26 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Apr 27, 2026
Full time
HR Manager Location: Newport, NP19 Job type: Permanent Hours: Monday to Friday 09:00am - 17:30pm Salary: £32,000 - £35,000 per annum Are you an experienced HR professional who thrives in a hands on, people centered role? We are helping recruit a HR Manager for our clients growing organisation in the storage and property sector to take ownership of their HR function and help shape a positive, high performing workplace culture. This is a fantastic opportunity to join a company with solid growth plans, a supportive leadership team, and a commitment to continuous improvement. If you enjoy combining strategic thinking with day-to-day HR operations, this role could be a great fit for you. The role: Acting as a trusted advisor to managers on complex HR matters Managing employee relations cases, coaching leaders, and supporting conflict resolution Creating, updating, and embedding HR policies and best-practice processes Overseeing the accuracy and compliance of employee records and documentation Leading engagement and culture-building initiatives across the organisation Providing data-led HR insight and reporting to guide business decision Contributing to senior-level HR planning and supporting the wider people strategy What we are looking for: At least 3 years' experience in a HR management or senior HR advisory role HR experience within an organisation of 50+ employees CIPD Level 5 or 7 (or working towards) Strong and current understanding of employment law and regulatory changes Profession, discreet approach with the ability to handle sensitive information Full UK driving license and access to a vehicle (preferred) Benefits: Strong focus on work life balance Free on site parking Employee recognition awards A complimentary unit for personal or family use Employee referral reward scheme Closing date is 21/05/26 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Simple Recruitment (South West) Ltd
Shepton Mallet, Somerset
Simple Recruitment are looking for an experienced Night Shift Manager for a permanent opportunity with our client near Shepton Mallet. The Job: Providing direct leadership and responsibility for the shift teams within specific parameters, whilst ensuring that all operational, quality and legal standards are met. First point of contact on site for resolution of any issues or daily decisions. Communication of plans and priorities to all key stakeholders. Management of resources to deliver plans and achieve quality, service and cost performance targets. Key Responsibilities/Accountabilities; Deliver production targets while maintaining quality, service, and cost standards. Communicate priorities with Technical Operatives and resolve operational issues efficiently Record and analyse data using Quality Management and business systems for compliance and improvement Lead root-cause investigations and implement effective solutions Drive Continuous Improvement initiatives and ensure actions are communicated and executed Maintain and update site procedures to meet regulatory and customer requirements. Schedule and allocate staff, manage holidays, and maintain accurate shift records in TMS Develop team skills and performance, maintain competence records, and manage poor performance or attendance Ensure accurate shift handovers, documentation, and timely communication of critical information Prioritise team safety at all times, including during breakdowns or exceptional circumstances Uphold GMP standards, stock traceability, and audit readiness across the site Represent company values and support audits, site visits, and compliance with all policies and procedures The Salary: Up to £44,000 per annum depending on experience The Hours: 40 per week (Monday to Friday) 9.45pm to 6.15am Benefits: Holiday entitlement - 30 days per annum (including Public & Bank Holidays in England & Wales) rising to 31 days after attaining 10 years continuous service. Pension - 5% Employee/5% Employer contribution. Life Assurance - 2 x annual salary (after completion of 3 months service). Bike to Work Scheme-Uncapped (after 12 months). Employees can purchase company products at a discounted price. On site parking. Enhanced Maternity and Paternity Pay Employee Assistance Programme About You: Level 3 NVQ or similar in leadership & management Experience in similar role/environment. Extensive knowledge of process and procedures. Self-sufficient in administrative skills. Proficient in Microsoft Office Suite software. Experience of and formal training in staff supervision/leadership Practical experience of working to BRC standards and supermarket codes of practice. Proven ability to lead Lean and Continuous Improvement activities Formal food safety/HACCP training Knowledge and experience gained in leading within a food manufacturing environment Food Hygiene - Level 3 Manual Handling Food safety qualification intermediate or higher. (Desirable) Experience with ERP or databases for production and purchasing. (Desirable) Forklift certificate. (Desirable) Working towards level 5 NVQ Leadership and Management. (Desirable) Our brief: Simple Recruitment are acting as an employment agency on behalf of our client, based near Shepton Mallet, who are seeking a Night Shift Manager to join their team on a permanent basis.
Apr 27, 2026
Full time
Simple Recruitment are looking for an experienced Night Shift Manager for a permanent opportunity with our client near Shepton Mallet. The Job: Providing direct leadership and responsibility for the shift teams within specific parameters, whilst ensuring that all operational, quality and legal standards are met. First point of contact on site for resolution of any issues or daily decisions. Communication of plans and priorities to all key stakeholders. Management of resources to deliver plans and achieve quality, service and cost performance targets. Key Responsibilities/Accountabilities; Deliver production targets while maintaining quality, service, and cost standards. Communicate priorities with Technical Operatives and resolve operational issues efficiently Record and analyse data using Quality Management and business systems for compliance and improvement Lead root-cause investigations and implement effective solutions Drive Continuous Improvement initiatives and ensure actions are communicated and executed Maintain and update site procedures to meet regulatory and customer requirements. Schedule and allocate staff, manage holidays, and maintain accurate shift records in TMS Develop team skills and performance, maintain competence records, and manage poor performance or attendance Ensure accurate shift handovers, documentation, and timely communication of critical information Prioritise team safety at all times, including during breakdowns or exceptional circumstances Uphold GMP standards, stock traceability, and audit readiness across the site Represent company values and support audits, site visits, and compliance with all policies and procedures The Salary: Up to £44,000 per annum depending on experience The Hours: 40 per week (Monday to Friday) 9.45pm to 6.15am Benefits: Holiday entitlement - 30 days per annum (including Public & Bank Holidays in England & Wales) rising to 31 days after attaining 10 years continuous service. Pension - 5% Employee/5% Employer contribution. Life Assurance - 2 x annual salary (after completion of 3 months service). Bike to Work Scheme-Uncapped (after 12 months). Employees can purchase company products at a discounted price. On site parking. Enhanced Maternity and Paternity Pay Employee Assistance Programme About You: Level 3 NVQ or similar in leadership & management Experience in similar role/environment. Extensive knowledge of process and procedures. Self-sufficient in administrative skills. Proficient in Microsoft Office Suite software. Experience of and formal training in staff supervision/leadership Practical experience of working to BRC standards and supermarket codes of practice. Proven ability to lead Lean and Continuous Improvement activities Formal food safety/HACCP training Knowledge and experience gained in leading within a food manufacturing environment Food Hygiene - Level 3 Manual Handling Food safety qualification intermediate or higher. (Desirable) Experience with ERP or databases for production and purchasing. (Desirable) Forklift certificate. (Desirable) Working towards level 5 NVQ Leadership and Management. (Desirable) Our brief: Simple Recruitment are acting as an employment agency on behalf of our client, based near Shepton Mallet, who are seeking a Night Shift Manager to join their team on a permanent basis.
Service Delivery Engineer We're looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you'll take ownership of service performance, reliability, and continuous improvement across customer environments. You'll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You'll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work alongside Account Managers and Sales teams to scope and support new opportunities Provide technical leadership across problem management and complex change activities What We're Looking For Essential Skills & Experience Strong 3rd Line / Infrastructure experience (3-5 years minimum) Experience in a Managed Services environment Expertise in networking technologies including: Juniper (Mist), Aruba, or Cisco (switching, routing, wireless) VLANs, DNS, DHCP, and certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX / virtualisation experience Network Access Control (Cisco ISE / Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials / ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS or SC)
Apr 27, 2026
Full time
Service Delivery Engineer We're looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you'll take ownership of service performance, reliability, and continuous improvement across customer environments. You'll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You'll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work alongside Account Managers and Sales teams to scope and support new opportunities Provide technical leadership across problem management and complex change activities What We're Looking For Essential Skills & Experience Strong 3rd Line / Infrastructure experience (3-5 years minimum) Experience in a Managed Services environment Expertise in networking technologies including: Juniper (Mist), Aruba, or Cisco (switching, routing, wireless) VLANs, DNS, DHCP, and certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX / virtualisation experience Network Access Control (Cisco ISE / Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials / ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS or SC)
Job Description Nordson Test & Inspection , a global leader in X-Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. We are seeking a highly motivated and talented Strategic Buyer to join our team in Aylesbury, United Kingdom. Summary of the role While working as a Strategic Buyer you will: Identify, research, evaluate and select suppliers that meet the organization's standards of price, quality, timing, and reliability of supply. Be responsible for the purchasing and inventory management of a group of commodities. Support the commercial and contractual supply chain activities associated with procuring materials and services in support of the manufacture and service of the assigned commodities. Purchase the necessary quantities of raw materials, equipment supplies and services at the most economical cost and lowest inventory, for delivery at the time and location specified Drive improvements in annual total costs for specific commodities and products Role and Responsibilities Responsible for the purchasing and inventory management of product groups assigned to support MRP, Kanban, Sales Orders or R&D. Sourcing of new components and assemblies from new and existing suppliers, working from engineering drawings/technical specifications. Responsible for the supplier relationship management within the assigned product group. Maintain an appropriate meeting schedule with suppliers and provide feedback to management on issues arising. Liaise with the Supply Chain Manager and Purchasing Supervisor ensuring that any supply chain problems affecting production are resolved efficiently. Work closely with R&D on NPI projects to meet product release deadlines. Lead negotiations of long-term supply contracts Identify specific areas for cost savings, make recommendations and implement improvements where required. Skills and Qualifications Educated to degree level or equivalent and will either be qualified or working towards MCIPS or alternatively have industry based experience 3-5 years' experience in a strategic purchasing role are beneficial. Ability to work from engineering drawings/technical specifications and source for electro mechanical assemblies. Experience in material requirements planning (MRP) procurement related to manufacturing is essential. Development and management of 'pull' or JIT supply chains to support a forecast driven 'build to order' customer expectation. Demonstrable strategic approach to procurement and best practice. Strong commercial acumen with experience of contract negotiation. Exceptional communication skills and an ability to work with stakeholders at all levels. Microsoft Office including Word, Excel, PowerPoint, SharePoint and Outlook to an intermediate level. Travel The role requires occasional travel within the UK and internationally. Benefits We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development. Our benefits do further include: Company Healthcare Scheme after successful completion of probationary period (3 months) Group Personal Pension Plan - 4% minimum employee contribution, 6% employer contribution after successful completion of probationary period (3 months) 25 days annual holiday entitlement, plus public holidays Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Test & Inspection Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
Apr 27, 2026
Full time
Job Description Nordson Test & Inspection , a global leader in X-Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. We are seeking a highly motivated and talented Strategic Buyer to join our team in Aylesbury, United Kingdom. Summary of the role While working as a Strategic Buyer you will: Identify, research, evaluate and select suppliers that meet the organization's standards of price, quality, timing, and reliability of supply. Be responsible for the purchasing and inventory management of a group of commodities. Support the commercial and contractual supply chain activities associated with procuring materials and services in support of the manufacture and service of the assigned commodities. Purchase the necessary quantities of raw materials, equipment supplies and services at the most economical cost and lowest inventory, for delivery at the time and location specified Drive improvements in annual total costs for specific commodities and products Role and Responsibilities Responsible for the purchasing and inventory management of product groups assigned to support MRP, Kanban, Sales Orders or R&D. Sourcing of new components and assemblies from new and existing suppliers, working from engineering drawings/technical specifications. Responsible for the supplier relationship management within the assigned product group. Maintain an appropriate meeting schedule with suppliers and provide feedback to management on issues arising. Liaise with the Supply Chain Manager and Purchasing Supervisor ensuring that any supply chain problems affecting production are resolved efficiently. Work closely with R&D on NPI projects to meet product release deadlines. Lead negotiations of long-term supply contracts Identify specific areas for cost savings, make recommendations and implement improvements where required. Skills and Qualifications Educated to degree level or equivalent and will either be qualified or working towards MCIPS or alternatively have industry based experience 3-5 years' experience in a strategic purchasing role are beneficial. Ability to work from engineering drawings/technical specifications and source for electro mechanical assemblies. Experience in material requirements planning (MRP) procurement related to manufacturing is essential. Development and management of 'pull' or JIT supply chains to support a forecast driven 'build to order' customer expectation. Demonstrable strategic approach to procurement and best practice. Strong commercial acumen with experience of contract negotiation. Exceptional communication skills and an ability to work with stakeholders at all levels. Microsoft Office including Word, Excel, PowerPoint, SharePoint and Outlook to an intermediate level. Travel The role requires occasional travel within the UK and internationally. Benefits We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development. Our benefits do further include: Company Healthcare Scheme after successful completion of probationary period (3 months) Group Personal Pension Plan - 4% minimum employee contribution, 6% employer contribution after successful completion of probationary period (3 months) 25 days annual holiday entitlement, plus public holidays Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Test & Inspection Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
Job Description Nordson Test & Inspection , a global leader in X-Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. We are seeking a highly motivated and talented Strategic Buyer to join our team in Aylesbury, United Kingdom. Summary of the role While working as a Strategic Buyer you will: Identify, research, evaluate and select suppliers that meet the organization's standards of price, quality, timing, and reliability of supply. Be responsible for the purchasing and inventory management of a group of commodities. Support the commercial and contractual supply chain activities associated with procuring materials and services in support of the manufacture and service of the assigned commodities. Purchase the necessary quantities of raw materials, equipment supplies and services at the most economical cost and lowest inventory, for delivery at the time and location specified Drive improvements in annual total costs for specific commodities and products Role and Responsibilities Responsible for the purchasing and inventory management of product groups assigned to support MRP, Kanban, Sales Orders or R&D. Sourcing of new components and assemblies from new and existing suppliers, working from engineering drawings/technical specifications. Responsible for the supplier relationship management within the assigned product group. Maintain an appropriate meeting schedule with suppliers and provide feedback to management on issues arising. Liaise with the Supply Chain Manager and Purchasing Supervisor ensuring that any supply chain problems affecting production are resolved efficiently. Work closely with R&D on NPI projects to meet product release deadlines. Lead negotiations of long-term supply contracts Identify specific areas for cost savings, make recommendations and implement improvements where required. Skills and Qualifications Educated to degree level or equivalent and will either be qualified or working towards MCIPS or alternatively have industry based experience 3-5 years' experience in a strategic purchasing role are beneficial. Ability to work from engineering drawings/technical specifications and source for electro mechanical assemblies. Experience in material requirements planning (MRP) procurement related to manufacturing is essential. Development and management of 'pull' or JIT supply chains to support a forecast driven 'build to order' customer expectation. Demonstrable strategic approach to procurement and best practice. Strong commercial acumen with experience of contract negotiation. Exceptional communication skills and an ability to work with stakeholders at all levels. Microsoft Office including Word, Excel, PowerPoint, SharePoint and Outlook to an intermediate level. Travel The role requires occasional travel within the UK and internationally. Benefits We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development. Our benefits do further include: Company Healthcare Scheme after successful completion of probationary period (3 months) Group Personal Pension Plan - 4% minimum employee contribution, 6% employer contribution after successful completion of probationary period (3 months) 25 days annual holiday entitlement, plus public holidays Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Test & Inspection Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
Apr 27, 2026
Full time
Job Description Nordson Test & Inspection , a global leader in X-Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. We are seeking a highly motivated and talented Strategic Buyer to join our team in Aylesbury, United Kingdom. Summary of the role While working as a Strategic Buyer you will: Identify, research, evaluate and select suppliers that meet the organization's standards of price, quality, timing, and reliability of supply. Be responsible for the purchasing and inventory management of a group of commodities. Support the commercial and contractual supply chain activities associated with procuring materials and services in support of the manufacture and service of the assigned commodities. Purchase the necessary quantities of raw materials, equipment supplies and services at the most economical cost and lowest inventory, for delivery at the time and location specified Drive improvements in annual total costs for specific commodities and products Role and Responsibilities Responsible for the purchasing and inventory management of product groups assigned to support MRP, Kanban, Sales Orders or R&D. Sourcing of new components and assemblies from new and existing suppliers, working from engineering drawings/technical specifications. Responsible for the supplier relationship management within the assigned product group. Maintain an appropriate meeting schedule with suppliers and provide feedback to management on issues arising. Liaise with the Supply Chain Manager and Purchasing Supervisor ensuring that any supply chain problems affecting production are resolved efficiently. Work closely with R&D on NPI projects to meet product release deadlines. Lead negotiations of long-term supply contracts Identify specific areas for cost savings, make recommendations and implement improvements where required. Skills and Qualifications Educated to degree level or equivalent and will either be qualified or working towards MCIPS or alternatively have industry based experience 3-5 years' experience in a strategic purchasing role are beneficial. Ability to work from engineering drawings/technical specifications and source for electro mechanical assemblies. Experience in material requirements planning (MRP) procurement related to manufacturing is essential. Development and management of 'pull' or JIT supply chains to support a forecast driven 'build to order' customer expectation. Demonstrable strategic approach to procurement and best practice. Strong commercial acumen with experience of contract negotiation. Exceptional communication skills and an ability to work with stakeholders at all levels. Microsoft Office including Word, Excel, PowerPoint, SharePoint and Outlook to an intermediate level. Travel The role requires occasional travel within the UK and internationally. Benefits We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development. Our benefits do further include: Company Healthcare Scheme after successful completion of probationary period (3 months) Group Personal Pension Plan - 4% minimum employee contribution, 6% employer contribution after successful completion of probationary period (3 months) 25 days annual holiday entitlement, plus public holidays Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Test & Inspection Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
Job Description Nordson Test & Inspection, a global leader in world-class metrology equipment and inspection systems, is seeking a motivated and talented Graduate Junior Electronics Engineer to join our team in Colchester, United Kingdom. Summary of the role You will be responsible for designing electronics hardware associated with X-ray imaging components. You will have the opportunity to contribute to the full lifecycle, from initial concept to product including design, development, test and production support. You will be supported by an experienced team to develop your Electronics Engineering abilities and the personal skills needed to thrive in a high technology engineering team. There is the opportunity for skills rotation through other disciplines such as software development, mechatronics and IC design. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Role and Responsibilities PCB design including some high-speed elements. PCB layout constraints and analysis. High voltage (200 KV) PSU design. Embedded Firmware and HDL development. Technical documentation. Verification at board and system level. Skills and Qualifications Bachelor's or Master's degree in Electronics Engineering or a related field. Knowledge of analogue/digital circuit design, power electronics, and embedded systems. Good communication and interpersonal skills, willingness to learn and be flexible to change. Experience with Analogue circuit design (e.g. LTSpice etc) and testing. Knowledge of PCB CAD tools (e.g. Altium etc) is preferred Knowledge of FPGA design using VHDL/Verilog, including simulation and verification, is preferred Travel Some travel to Nordson sites both in the UK and overseas. Less than 5% Benefits We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development. Our benefits do further include: Company Healthcare Scheme after successful completion of probationary period (3 months) Group Personal Pension Plan - 4% minimum employee contribution, 6% employer contribution after successful completion of probationary period (3 months) 25 days annual holiday entitlement, plus public holidays About Nordson Test & Inspection Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career. Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included. Interested ? If you are interested in being a part of a team that is dedicated to providing advanced inspection and testing solutions and creating an inclusive and diverse workplace, please apply online with your CV.
Apr 27, 2026
Full time
Job Description Nordson Test & Inspection, a global leader in world-class metrology equipment and inspection systems, is seeking a motivated and talented Graduate Junior Electronics Engineer to join our team in Colchester, United Kingdom. Summary of the role You will be responsible for designing electronics hardware associated with X-ray imaging components. You will have the opportunity to contribute to the full lifecycle, from initial concept to product including design, development, test and production support. You will be supported by an experienced team to develop your Electronics Engineering abilities and the personal skills needed to thrive in a high technology engineering team. There is the opportunity for skills rotation through other disciplines such as software development, mechatronics and IC design. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Role and Responsibilities PCB design including some high-speed elements. PCB layout constraints and analysis. High voltage (200 KV) PSU design. Embedded Firmware and HDL development. Technical documentation. Verification at board and system level. Skills and Qualifications Bachelor's or Master's degree in Electronics Engineering or a related field. Knowledge of analogue/digital circuit design, power electronics, and embedded systems. Good communication and interpersonal skills, willingness to learn and be flexible to change. Experience with Analogue circuit design (e.g. LTSpice etc) and testing. Knowledge of PCB CAD tools (e.g. Altium etc) is preferred Knowledge of FPGA design using VHDL/Verilog, including simulation and verification, is preferred Travel Some travel to Nordson sites both in the UK and overseas. Less than 5% Benefits We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development. Our benefits do further include: Company Healthcare Scheme after successful completion of probationary period (3 months) Group Personal Pension Plan - 4% minimum employee contribution, 6% employer contribution after successful completion of probationary period (3 months) 25 days annual holiday entitlement, plus public holidays About Nordson Test & Inspection Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career. Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included. Interested ? If you are interested in being a part of a team that is dedicated to providing advanced inspection and testing solutions and creating an inclusive and diverse workplace, please apply online with your CV.
Job Description Nordson Test & Inspection, a global leader in world-class metrology equipment and inspection systems, is seeking a motivated and talented Graduate Junior Electronics Engineer to join our team in Colchester, United Kingdom. Summary of the role You will be responsible for designing electronics hardware associated with X-ray imaging components. You will have the opportunity to contribute to the full lifecycle, from initial concept to product including design, development, test and production support. You will be supported by an experienced team to develop your Electronics Engineering abilities and the personal skills needed to thrive in a high technology engineering team. There is the opportunity for skills rotation through other disciplines such as software development, mechatronics and IC design. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Role and Responsibilities PCB design including some high-speed elements. PCB layout constraints and analysis. High voltage (200 KV) PSU design. Embedded Firmware and HDL development. Technical documentation. Verification at board and system level. Skills and Qualifications Bachelor's or Master's degree in Electronics Engineering or a related field. Knowledge of analogue/digital circuit design, power electronics, and embedded systems. Good communication and interpersonal skills, willingness to learn and be flexible to change. Experience with Analogue circuit design (e.g. LTSpice etc) and testing. Knowledge of PCB CAD tools (e.g. Altium etc) is preferred Knowledge of FPGA design using VHDL/Verilog, including simulation and verification, is preferred Travel Some travel to Nordson sites both in the UK and overseas. Less than 5% Benefits We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development. Our benefits do further include: Company Healthcare Scheme after successful completion of probationary period (3 months) Group Personal Pension Plan - 4% minimum employee contribution, 6% employer contribution after successful completion of probationary period (3 months) 25 days annual holiday entitlement, plus public holidays About Nordson Test & Inspection Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career. Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included. Interested ? If you are interested in being a part of a team that is dedicated to providing advanced inspection and testing solutions and creating an inclusive and diverse workplace, please apply online with your CV.
Apr 27, 2026
Full time
Job Description Nordson Test & Inspection, a global leader in world-class metrology equipment and inspection systems, is seeking a motivated and talented Graduate Junior Electronics Engineer to join our team in Colchester, United Kingdom. Summary of the role You will be responsible for designing electronics hardware associated with X-ray imaging components. You will have the opportunity to contribute to the full lifecycle, from initial concept to product including design, development, test and production support. You will be supported by an experienced team to develop your Electronics Engineering abilities and the personal skills needed to thrive in a high technology engineering team. There is the opportunity for skills rotation through other disciplines such as software development, mechatronics and IC design. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Role and Responsibilities PCB design including some high-speed elements. PCB layout constraints and analysis. High voltage (200 KV) PSU design. Embedded Firmware and HDL development. Technical documentation. Verification at board and system level. Skills and Qualifications Bachelor's or Master's degree in Electronics Engineering or a related field. Knowledge of analogue/digital circuit design, power electronics, and embedded systems. Good communication and interpersonal skills, willingness to learn and be flexible to change. Experience with Analogue circuit design (e.g. LTSpice etc) and testing. Knowledge of PCB CAD tools (e.g. Altium etc) is preferred Knowledge of FPGA design using VHDL/Verilog, including simulation and verification, is preferred Travel Some travel to Nordson sites both in the UK and overseas. Less than 5% Benefits We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development. Our benefits do further include: Company Healthcare Scheme after successful completion of probationary period (3 months) Group Personal Pension Plan - 4% minimum employee contribution, 6% employer contribution after successful completion of probationary period (3 months) 25 days annual holiday entitlement, plus public holidays About Nordson Test & Inspection Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career. Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included. Interested ? If you are interested in being a part of a team that is dedicated to providing advanced inspection and testing solutions and creating an inclusive and diverse workplace, please apply online with your CV.
24-month fixed term contract Reporting to: Head of Business Improvement and Quality Salary and Additional Benefits Salary Band: £29,848 to £52,234 Additional Benefits: Success Sharing Bonus Scheme, Contributory pension, on-site parking, Subsidised canteen, Occupational sick pay, Professional membership, Perkbox, Income Protection, Death in service, HealthShield, Sell and Buy Holiday, Cycle to Work Scheme, Workwear Hours of Work 08.00-16.30 Monday to Thursday and 08.00-13.00 Friday Homeworking The role is not eligible for Hybrid Working Roxel is an Anglo-French Company that designs, develops and manufactures a range of solid propellant rocket motors for use in tactical missiles. Its operations are spread across several sites in the UK and France and it has an annual turnover of about £250M and nearly 1000 staff, with 300 in the UK. Essential Duties and Responsibilities Execute high-impact Lean Six Sigma projects, leveraging data-driven methodologies and project management tools to deliver measurable business improvements Pipeline development: identify and quantify growth opportunities through statistical analysis and waste elimination, actively steering the strategic prioritisation process Stakeholder management: secure executive sponsorship and cross-functional alignment to ensure the successful delivery of business-critical initiatives Risk Mitigation: proactively manage project risks and issues, implementing rapid resolutions and maintaining clear escalation paths for major blockers Performance tracking: design and deploy KPI-driven monitoring systems to track project sustainability and ROI Continuous improvement culture: partner with business areas to develop data-gathering frameworks that identify and rank long term improvement opportunities Experience and Background Certified lean Six Sigma Black Belt with a proven track record of spearheading high impact operational excellence and business improvement initiatives At least 2 or more years of continuous improvement experience in a management/leadership role, preferably in a production orientated environment Accomplished in engaging and influencing senior executive stakeholders, aligning diverse interests with overarching corporate goals Skilled at building and leading high performing, cross functional teams to deliver complex, multi layered projects Industry compliance deep expertise in industry standards and quality management systems, with a particular focus on EN9100 requirements Stakeholder partnerships: excellent interpersonal skills with a demonstrated ability to foster trust and maintain collaborative relationships across all organisational levels Technical proficiency: advanced IT capabilities, including the expert use of Microsoft 365 tools and data analysis tools to drive informed decision making A proactive and analytical troubleshooter with a methodical approach to resolving complex operational challenges Autonomous professionalism: a confident, self directed individual capable of managing high pressure environments with integrity and minimal supervision Requires Security Clearance Person Specification Must have strong communication skills and to be able to communicate at all levels. Proven capability to lead dynamic, multi functional teams across a complex manufacturing environment. Ability to manage senior stakeholders and customers to gain buy in to change and improvement activities. Ideally candidates will come from an Engineering/Manufacturing background. Must be innovative and highly motivated and ready to drive change throughout the organisation. Computer literate with sound knowledge of MS Office Word / Excel / PowerPoint etc.
Apr 27, 2026
Full time
24-month fixed term contract Reporting to: Head of Business Improvement and Quality Salary and Additional Benefits Salary Band: £29,848 to £52,234 Additional Benefits: Success Sharing Bonus Scheme, Contributory pension, on-site parking, Subsidised canteen, Occupational sick pay, Professional membership, Perkbox, Income Protection, Death in service, HealthShield, Sell and Buy Holiday, Cycle to Work Scheme, Workwear Hours of Work 08.00-16.30 Monday to Thursday and 08.00-13.00 Friday Homeworking The role is not eligible for Hybrid Working Roxel is an Anglo-French Company that designs, develops and manufactures a range of solid propellant rocket motors for use in tactical missiles. Its operations are spread across several sites in the UK and France and it has an annual turnover of about £250M and nearly 1000 staff, with 300 in the UK. Essential Duties and Responsibilities Execute high-impact Lean Six Sigma projects, leveraging data-driven methodologies and project management tools to deliver measurable business improvements Pipeline development: identify and quantify growth opportunities through statistical analysis and waste elimination, actively steering the strategic prioritisation process Stakeholder management: secure executive sponsorship and cross-functional alignment to ensure the successful delivery of business-critical initiatives Risk Mitigation: proactively manage project risks and issues, implementing rapid resolutions and maintaining clear escalation paths for major blockers Performance tracking: design and deploy KPI-driven monitoring systems to track project sustainability and ROI Continuous improvement culture: partner with business areas to develop data-gathering frameworks that identify and rank long term improvement opportunities Experience and Background Certified lean Six Sigma Black Belt with a proven track record of spearheading high impact operational excellence and business improvement initiatives At least 2 or more years of continuous improvement experience in a management/leadership role, preferably in a production orientated environment Accomplished in engaging and influencing senior executive stakeholders, aligning diverse interests with overarching corporate goals Skilled at building and leading high performing, cross functional teams to deliver complex, multi layered projects Industry compliance deep expertise in industry standards and quality management systems, with a particular focus on EN9100 requirements Stakeholder partnerships: excellent interpersonal skills with a demonstrated ability to foster trust and maintain collaborative relationships across all organisational levels Technical proficiency: advanced IT capabilities, including the expert use of Microsoft 365 tools and data analysis tools to drive informed decision making A proactive and analytical troubleshooter with a methodical approach to resolving complex operational challenges Autonomous professionalism: a confident, self directed individual capable of managing high pressure environments with integrity and minimal supervision Requires Security Clearance Person Specification Must have strong communication skills and to be able to communicate at all levels. Proven capability to lead dynamic, multi functional teams across a complex manufacturing environment. Ability to manage senior stakeholders and customers to gain buy in to change and improvement activities. Ideally candidates will come from an Engineering/Manufacturing background. Must be innovative and highly motivated and ready to drive change throughout the organisation. Computer literate with sound knowledge of MS Office Word / Excel / PowerPoint etc.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are creating, developing, investing in, and partnering with new businesses and business models through Mergers & Acquisitions (M&A) to expand our capabilities and better support our clients. These Strategic Business Units (SBUs) often operate with technology stacks that differ from BCG's core IT environment and vary in technical maturity. As a Global IT Project Manager - ABM, you will support technology and change initiatives across these SBUs, with a primary focus on end-user devices and product engineering environments. You will partner closely with SBU IT Leads to understand technology roadmaps, identify opportunities for alignment and synergy, and support initiatives that integrate effectively with BCG's core IT strategy. In addition, you will support cross-functional IT Strategy and Transformation initiatives within the Business Operations and Transformation organization, contributing to efforts that strengthen operating models, improve delivery effectiveness, and advance 's evolution into a world-class technology organization. You will lead small to medium-sized projects end to end, managing scope, timeline, budget, risks, and stakeholder expectations. YOU'RE GOOD AT Providing responsive customer service to a diverse, global user community Communicating clearly with technical and non-technical stakeholders Self-starter with strong judgment and professionalism, able to remain effective under pressure Coordinating cross-team work by managing priorities, tracking tasks, risks, and dependencies, and escalating issues to meet deadlines Maintaining accurate documentation and following established processes Exercising professionalism, sound judgment, and discretion when handling sensitive information Continuously improving delivery through learning, feedback, and adoption of new tools or ways of working What You'll Bring Bachelor's degree in technology, business, or equivalent practical experience 6+ years of experience in an IT or technology-related role Must Have: Working knowledge of core IT domains (e.g., AD/Azure AD, O365, SSO/MFA, Workday) to partner with technical teams and lead issue investigation and due diligence. Must Have: Foundational understanding of cloud and infrastructure concepts, including AWS, Azure, or GCP, and basic networking and connectivity dependencies. Must Have: Familiarity with IT service management and issue resolution, using tools such as ServiceNow or Jira to manage incidents, changes, and escalations. Nice to Have: Experience supporting environment and release coordination across dev/test/prod and managing access and deployment windows. Nice to Have: Experience with IT hardware and asset lifecycle management, including device procurement, deployment, and tracking. Nice to Have: Comfort using AI-enabled and productivity tools (e.g., Copilot, automation) to support analysis, coordination, and decision-making. Who You'll Work With You will work in a fast-paced, project-oriented environment with diverse stakeholders across multiple businesses. You will play a key role in capturing and translating demand from SBUs to align with BCG's core IT environment. You will collaborate closely with SBU IT leaders, BCG Core end-user device teams, and product engineering teams to support and deliver integration and change initiatives flowing through SBU demand channels. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are creating, developing, investing in, and partnering with new businesses and business models through Mergers & Acquisitions (M&A) to expand our capabilities and better support our clients. These Strategic Business Units (SBUs) often operate with technology stacks that differ from BCG's core IT environment and vary in technical maturity. As a Global IT Project Manager - ABM, you will support technology and change initiatives across these SBUs, with a primary focus on end-user devices and product engineering environments. You will partner closely with SBU IT Leads to understand technology roadmaps, identify opportunities for alignment and synergy, and support initiatives that integrate effectively with BCG's core IT strategy. In addition, you will support cross-functional IT Strategy and Transformation initiatives within the Business Operations and Transformation organization, contributing to efforts that strengthen operating models, improve delivery effectiveness, and advance 's evolution into a world-class technology organization. You will lead small to medium-sized projects end to end, managing scope, timeline, budget, risks, and stakeholder expectations. YOU'RE GOOD AT Providing responsive customer service to a diverse, global user community Communicating clearly with technical and non-technical stakeholders Self-starter with strong judgment and professionalism, able to remain effective under pressure Coordinating cross-team work by managing priorities, tracking tasks, risks, and dependencies, and escalating issues to meet deadlines Maintaining accurate documentation and following established processes Exercising professionalism, sound judgment, and discretion when handling sensitive information Continuously improving delivery through learning, feedback, and adoption of new tools or ways of working What You'll Bring Bachelor's degree in technology, business, or equivalent practical experience 6+ years of experience in an IT or technology-related role Must Have: Working knowledge of core IT domains (e.g., AD/Azure AD, O365, SSO/MFA, Workday) to partner with technical teams and lead issue investigation and due diligence. Must Have: Foundational understanding of cloud and infrastructure concepts, including AWS, Azure, or GCP, and basic networking and connectivity dependencies. Must Have: Familiarity with IT service management and issue resolution, using tools such as ServiceNow or Jira to manage incidents, changes, and escalations. Nice to Have: Experience supporting environment and release coordination across dev/test/prod and managing access and deployment windows. Nice to Have: Experience with IT hardware and asset lifecycle management, including device procurement, deployment, and tracking. Nice to Have: Comfort using AI-enabled and productivity tools (e.g., Copilot, automation) to support analysis, coordination, and decision-making. Who You'll Work With You will work in a fast-paced, project-oriented environment with diverse stakeholders across multiple businesses. You will play a key role in capturing and translating demand from SBUs to align with BCG's core IT environment. You will collaborate closely with SBU IT leaders, BCG Core end-user device teams, and product engineering teams to support and deliver integration and change initiatives flowing through SBU demand channels. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Client Support Administrator - Join a Leading Facilities Management Team Elevate your career by becoming the vital first point of contact for clients in a well-established and progressive M&E services provider. Our company, with over 46 years of delivering top tier facilities management across Northern Ireland, the Republic of Ireland, and the UK, is seeking a dedicated Help Desk Administrator to support our continued growth and excellence. Salary & Benefits £28,000 to £30,000 per annum Full time permanent role Opportunities for professional development Supportive and collaborative team environment Working Hours Monday to Thursday: 8:00 am - 5:00 pm Friday: 9:00 am - 2:00 pm About Your Next Employer We are a renowned leader in M&E services with extensive experience across commercial, industrial, healthcare, education, leisure, and residential sectors. Operating across a wide geographic area, our team is known for delivering reliable, innovative solutions. As a fundamental part of our facilities management division, you will join a respected organisation committed to quality and employee growth, working within a dynamic, team oriented setting. About You Strong administrative and organisational skills Excellent customer service and communication abilities Proactive attitude with the ability to work independently Experience with booking systems or scheduling software is desirable Ability to manage multiple tasks efficiently and professionally What You'll Do Act as the initial point of contact for facilities management queries Assist with PPM booking and engineer scheduling Provide helpdesk support to clients and internal teams Handle customer queries with friendliness and efficiency Keep clients updated regularly on query resolutions
Apr 27, 2026
Full time
Client Support Administrator - Join a Leading Facilities Management Team Elevate your career by becoming the vital first point of contact for clients in a well-established and progressive M&E services provider. Our company, with over 46 years of delivering top tier facilities management across Northern Ireland, the Republic of Ireland, and the UK, is seeking a dedicated Help Desk Administrator to support our continued growth and excellence. Salary & Benefits £28,000 to £30,000 per annum Full time permanent role Opportunities for professional development Supportive and collaborative team environment Working Hours Monday to Thursday: 8:00 am - 5:00 pm Friday: 9:00 am - 2:00 pm About Your Next Employer We are a renowned leader in M&E services with extensive experience across commercial, industrial, healthcare, education, leisure, and residential sectors. Operating across a wide geographic area, our team is known for delivering reliable, innovative solutions. As a fundamental part of our facilities management division, you will join a respected organisation committed to quality and employee growth, working within a dynamic, team oriented setting. About You Strong administrative and organisational skills Excellent customer service and communication abilities Proactive attitude with the ability to work independently Experience with booking systems or scheduling software is desirable Ability to manage multiple tasks efficiently and professionally What You'll Do Act as the initial point of contact for facilities management queries Assist with PPM booking and engineer scheduling Provide helpdesk support to clients and internal teams Handle customer queries with friendliness and efficiency Keep clients updated regularly on query resolutions
Position: IT Operations Manager Location: Manchester Salary: 65k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Key Duties and Responsibilities IT Operations Manager: The responsibilities for the role include, but are not limited to: Strategic Planning : Define, develop and execute the overall IT strategy that aligns with the business objectives, including: Developing long-term technology roadmaps Identifying opportunities for digital improvement Aligning IT initiatives with organisational priorities Supporting future business growth through technology Infrastructure & System Management : Oversee the maintenance and enhancement of IT infrastructure, ensuring: High availability of business-critical systems Reliability and performance of platforms Scalability to support business growth Continuous improvement of core systems Team Leadership : Lead, mentor and manage the IT team, fostering: A collaborative working environment Professional development opportunities Clear accountability across the team A culture of continuous improvement Budget Management : Oversee the IT budget, ensuring: Cost-effective technology investment Control of operational expenditure Optimisation of software and service spend Service quality is maintained within budget Project Management : Manage IT projects from inception to completion, ensuring: Clear project scope and ownership Timely delivery of milestones Adherence to agreed budgets Alignment with business requirements Security & Compliance : Ensure the security of IT systems and compliance with relevant standards, e.g: GDPR, HIPAA, ISO27001, PCI-DSS Internal governance policies Commercial and Supplier Management: Manage relationships with external Technology vendors, service providers and telecoms suppliers, including: Vendor performance monitoring Support escalation management Contract and service review meetings Supplier onboarding and due diligence Identification and recommendation of new vendors and technology partners Ensuring third-party services deliver value, compliance and service quality Software Asset & License Management : Oversee software licensing across the organisation, ensuring: Accurate license allocation and reconciliation Compliance with vendor licensing agreements Optimisation of software spend Proactive renewal management Reduction of unused or duplicated subscriptions Third-Party Support Coordination : Monitor and coordinate third-party support tickets and service requests, including: Triage and prioritisation Escalation management Routing issues to appropriate internal stakeholders Ensuring timely resolution of vendor-managed incidents Maintaining accountability across support partners End User Device & Telecom Management : Oversee the procurement and lifecycle management of both laptop & mobile devices, including: Mobile phone purchasing SIM provisioning Device allocation Carrier/vendor management Cost control and usage optimisation Business Relationship Management : Act as the primary IT liaison across business departments to: Support cross-functional initiatives Coordinate technology-related actions outside direct IT ownership Improve communication between IT and business teams Ensure technology decisions align with departmental needs Drive accountability for interdepartmental technology actions Technology Innovation : Stay updated with emerging technology trends and implement innovative solutions to improve business processes, including: Evaluating new technologies that support organisational goals Recommending improvements to existing systems Promoting continuous improvement across the IT function Risk Management : Identify and mitigate IT-related risks to protect business operations and ensure continuity, including: Assessing operational and security risks Maintaining disaster recovery and business continuity plans Reducing vulnerabilities across systems and services Monitoring supplier-related service risks INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 27, 2026
Full time
Position: IT Operations Manager Location: Manchester Salary: 65k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Key Duties and Responsibilities IT Operations Manager: The responsibilities for the role include, but are not limited to: Strategic Planning : Define, develop and execute the overall IT strategy that aligns with the business objectives, including: Developing long-term technology roadmaps Identifying opportunities for digital improvement Aligning IT initiatives with organisational priorities Supporting future business growth through technology Infrastructure & System Management : Oversee the maintenance and enhancement of IT infrastructure, ensuring: High availability of business-critical systems Reliability and performance of platforms Scalability to support business growth Continuous improvement of core systems Team Leadership : Lead, mentor and manage the IT team, fostering: A collaborative working environment Professional development opportunities Clear accountability across the team A culture of continuous improvement Budget Management : Oversee the IT budget, ensuring: Cost-effective technology investment Control of operational expenditure Optimisation of software and service spend Service quality is maintained within budget Project Management : Manage IT projects from inception to completion, ensuring: Clear project scope and ownership Timely delivery of milestones Adherence to agreed budgets Alignment with business requirements Security & Compliance : Ensure the security of IT systems and compliance with relevant standards, e.g: GDPR, HIPAA, ISO27001, PCI-DSS Internal governance policies Commercial and Supplier Management: Manage relationships with external Technology vendors, service providers and telecoms suppliers, including: Vendor performance monitoring Support escalation management Contract and service review meetings Supplier onboarding and due diligence Identification and recommendation of new vendors and technology partners Ensuring third-party services deliver value, compliance and service quality Software Asset & License Management : Oversee software licensing across the organisation, ensuring: Accurate license allocation and reconciliation Compliance with vendor licensing agreements Optimisation of software spend Proactive renewal management Reduction of unused or duplicated subscriptions Third-Party Support Coordination : Monitor and coordinate third-party support tickets and service requests, including: Triage and prioritisation Escalation management Routing issues to appropriate internal stakeholders Ensuring timely resolution of vendor-managed incidents Maintaining accountability across support partners End User Device & Telecom Management : Oversee the procurement and lifecycle management of both laptop & mobile devices, including: Mobile phone purchasing SIM provisioning Device allocation Carrier/vendor management Cost control and usage optimisation Business Relationship Management : Act as the primary IT liaison across business departments to: Support cross-functional initiatives Coordinate technology-related actions outside direct IT ownership Improve communication between IT and business teams Ensure technology decisions align with departmental needs Drive accountability for interdepartmental technology actions Technology Innovation : Stay updated with emerging technology trends and implement innovative solutions to improve business processes, including: Evaluating new technologies that support organisational goals Recommending improvements to existing systems Promoting continuous improvement across the IT function Risk Management : Identify and mitigate IT-related risks to protect business operations and ensure continuity, including: Assessing operational and security risks Maintaining disaster recovery and business continuity plans Reducing vulnerabilities across systems and services Monitoring supplier-related service risks INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Apr 27, 2026
Full time
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Jonathan Lee Recruitment Ltd
Halesowen, West Midlands
Step into a rewarding career opportunity as a Customer Service Manager , where leadership meets innovation in an environment dedicated to excellence. This role offers the chance to lead a dynamic customer service team, drive operational efficiency, and contribute to the company's ambitious goals. With a focus on professional development, collaboration, and continuous improvement, this position is perfect for someone looking to make a meaningful impact in a supportive and growth-oriented setting. What You Will Do: - Lead, coach, and motivate the customer service team to achieve exceptional results. - Manage daily operations to ensure efficient workflows and high-quality customer interactions. - Oversee the resolution of customer enquiries and issues with precision and professionalism. - Drive performance improvement projects and implement innovative solutions. - Collaborate closely with external sales, finance, marketing, and international teams. - Ensure compliance with internal controls, trade regulations, and quality standards. What You Will Bring: - Proven experience in managing a customer service or internal sales team. - Strong knowledge of SAP systems and CRM tools. - Exceptional leadership and people management skills. - Analytical expertise with the ability to use and manipulate commercial data. - A customer-focused mindset with excellent communication and problem-solving abilities. As a Customer Service Manager , you will be instrumental in shaping the customer service offering, ensuring it aligns with the company's vision of delivering exceptional service. Your contributions will drive customer satisfaction, operational efficiency, and overall business success. This company values collaboration, continuous improvement, and a commitment to excellence, making this role a pivotal part of their journey. Location: This role is based in a convenient and accessible location, providing opportunities to work closely with various departments and stakeholders. Interested?: If you're ready to take your career to the next level and lead a team to success, don't miss out on this exciting opportunity. Apply today to become the next Customer Service Manager and make a lasting impact in a thriving organisation! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 27, 2026
Full time
Step into a rewarding career opportunity as a Customer Service Manager , where leadership meets innovation in an environment dedicated to excellence. This role offers the chance to lead a dynamic customer service team, drive operational efficiency, and contribute to the company's ambitious goals. With a focus on professional development, collaboration, and continuous improvement, this position is perfect for someone looking to make a meaningful impact in a supportive and growth-oriented setting. What You Will Do: - Lead, coach, and motivate the customer service team to achieve exceptional results. - Manage daily operations to ensure efficient workflows and high-quality customer interactions. - Oversee the resolution of customer enquiries and issues with precision and professionalism. - Drive performance improvement projects and implement innovative solutions. - Collaborate closely with external sales, finance, marketing, and international teams. - Ensure compliance with internal controls, trade regulations, and quality standards. What You Will Bring: - Proven experience in managing a customer service or internal sales team. - Strong knowledge of SAP systems and CRM tools. - Exceptional leadership and people management skills. - Analytical expertise with the ability to use and manipulate commercial data. - A customer-focused mindset with excellent communication and problem-solving abilities. As a Customer Service Manager , you will be instrumental in shaping the customer service offering, ensuring it aligns with the company's vision of delivering exceptional service. Your contributions will drive customer satisfaction, operational efficiency, and overall business success. This company values collaboration, continuous improvement, and a commitment to excellence, making this role a pivotal part of their journey. Location: This role is based in a convenient and accessible location, providing opportunities to work closely with various departments and stakeholders. Interested?: If you're ready to take your career to the next level and lead a team to success, don't miss out on this exciting opportunity. Apply today to become the next Customer Service Manager and make a lasting impact in a thriving organisation! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Manager - Global Compliance and Reporting Location: London Other locations: Primary Location Only Global Compliance & Reporting (GCR) is one of our five tax service lines. Our GCR professionals help businesses meet demands for tax reporting, tax compliance and tax risk management. Many of our engagements are with clients going through wider tax transformation and operating model change programmes. Our GCR team work with a wide range of businesses to help them develop and implement effective, practical and sustainable approaches to managing tax compliance and reporting. The opportunity Our Global Tax Managed Services team works with leading organisations across a range of services from full tax and finance operate outsourcing, supporting with the design and implementation of their tax operating model, compliance process design and the project management of outsourced compliance and reporting services. We are a team which embraces diversity and inclusion with a mix of cultures, nationalities and backgrounds. We believe this makes us perfectly suited to the global environment in which we work. We are looking for an experienced London based Manager to join our thriving team. You will work closely primarily with our London and India teams, also with opportunities to support our wider teams in Germany, Netherlands, Switzerland, Hungary and France. As part of this energetic and diverse team, you will have opportunity to gain experience across these services, further develop your skills and have day to day contact with senior team members at our clients. This is an exciting time to join our specialised team when we are seeing unprecedented demand for our services and strong growth opportunities. Your key responsibilities Contract management Managing a number of global compliance contracts, some with client interface and some in a supervisory service delivery role. Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes. Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication. Manage contract governance including adherence to agreed process and procedures. Manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues. Provide guidance and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations. Setting clear objectives and expectations for junior team members including day to day responsibility for the management of offshore team members. Finance Reviewing budgets and resourcing requirements on a regular basis and supporting the Global Engagement Leader in meeting the margin goals for the accounts. Billing fees according to agreed contract billing schedule. Quality and Risk Management Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables. Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues. Maintaining the specified contractual framework and supporting agreements for all engagements. Detailed scoping and process assessments Supporting a client understand full suite of compliance filings currently undertaken in countries. Review and suggesting improvements to compliance and reporting processes considering data sources, hand-off points and controls. Business development and proposal assistance Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY's presentation team at client pitches. Support development of client business case for change. Identify opportunities for additional EY services and or extensions to EY outsourcing services for existing EY clients. Compliance methodology Sharing successful tools, techniques and approaches with other team members. Project managing small business development projects. Skills and attributes for success Strong client relationship management skills with ability to develop quality outputs to clients. Negotiation skills, able to sustain opinion and handle challenges. Business development skills, able to identify and convert opportunities to sell work. Effective time management, ability to remain calm when under pressure to meet deadlines. Experience of coaching and developing more junior staff. Ensure delivery of quality work and take day to day leadership of delivery team. Change orientated with flexible approach. Innovative mindset with a focus on problem solving. To qualify for the role, you must have: Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in house team. ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome. Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial. Experience in process and technology design is beneficial but not mandatory. Proficient multi tasking ability. Ability to coach more junior team members and add value to the team. Experience with managing teams across multiple jurisdictions. What we look for Excellent communicator in a range of situations both written and oral. Enthusiastic and flexible attitude to work. Individual with an understanding of tax regimes. Ability to work across a range of projects and clients often with tight deadlines. Strong commercial and negotiation skills. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability related adjustments or accommodations you may need.
Apr 27, 2026
Full time
Manager - Global Compliance and Reporting Location: London Other locations: Primary Location Only Global Compliance & Reporting (GCR) is one of our five tax service lines. Our GCR professionals help businesses meet demands for tax reporting, tax compliance and tax risk management. Many of our engagements are with clients going through wider tax transformation and operating model change programmes. Our GCR team work with a wide range of businesses to help them develop and implement effective, practical and sustainable approaches to managing tax compliance and reporting. The opportunity Our Global Tax Managed Services team works with leading organisations across a range of services from full tax and finance operate outsourcing, supporting with the design and implementation of their tax operating model, compliance process design and the project management of outsourced compliance and reporting services. We are a team which embraces diversity and inclusion with a mix of cultures, nationalities and backgrounds. We believe this makes us perfectly suited to the global environment in which we work. We are looking for an experienced London based Manager to join our thriving team. You will work closely primarily with our London and India teams, also with opportunities to support our wider teams in Germany, Netherlands, Switzerland, Hungary and France. As part of this energetic and diverse team, you will have opportunity to gain experience across these services, further develop your skills and have day to day contact with senior team members at our clients. This is an exciting time to join our specialised team when we are seeing unprecedented demand for our services and strong growth opportunities. Your key responsibilities Contract management Managing a number of global compliance contracts, some with client interface and some in a supervisory service delivery role. Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes. Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication. Manage contract governance including adherence to agreed process and procedures. Manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues. Provide guidance and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations. Setting clear objectives and expectations for junior team members including day to day responsibility for the management of offshore team members. Finance Reviewing budgets and resourcing requirements on a regular basis and supporting the Global Engagement Leader in meeting the margin goals for the accounts. Billing fees according to agreed contract billing schedule. Quality and Risk Management Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables. Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues. Maintaining the specified contractual framework and supporting agreements for all engagements. Detailed scoping and process assessments Supporting a client understand full suite of compliance filings currently undertaken in countries. Review and suggesting improvements to compliance and reporting processes considering data sources, hand-off points and controls. Business development and proposal assistance Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY's presentation team at client pitches. Support development of client business case for change. Identify opportunities for additional EY services and or extensions to EY outsourcing services for existing EY clients. Compliance methodology Sharing successful tools, techniques and approaches with other team members. Project managing small business development projects. Skills and attributes for success Strong client relationship management skills with ability to develop quality outputs to clients. Negotiation skills, able to sustain opinion and handle challenges. Business development skills, able to identify and convert opportunities to sell work. Effective time management, ability to remain calm when under pressure to meet deadlines. Experience of coaching and developing more junior staff. Ensure delivery of quality work and take day to day leadership of delivery team. Change orientated with flexible approach. Innovative mindset with a focus on problem solving. To qualify for the role, you must have: Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in house team. ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome. Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial. Experience in process and technology design is beneficial but not mandatory. Proficient multi tasking ability. Ability to coach more junior team members and add value to the team. Experience with managing teams across multiple jurisdictions. What we look for Excellent communicator in a range of situations both written and oral. Enthusiastic and flexible attitude to work. Individual with an understanding of tax regimes. Ability to work across a range of projects and clients often with tight deadlines. Strong commercial and negotiation skills. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability related adjustments or accommodations you may need.
We are ambitious That's why we need people like you to help us. Our Design team is recruiting Are you an experienced Engineer with a passion for leading high-impact projects? If so, keep reading as we're seeking a skilled Design Manager to join our team in either Fareham or Brighton. As a Design Manager, you will take a leading role in managing and coordinating the design process on contractor led waste and water infrastructure projects. Working as part of the project delivery team, you will drive design from tender through to construction and handover, ensuring solutions are safe, buildable, compliant, cost effective and aligned with programme constraints. Projects may include water and wastewater treatment works, pumping stations, pipelines and rising mains, storage assets and complex MEICA installations delivered within live operational environments. Here are some of the things that you'll get involved in Lead and manage the contractor led design process from tender stage through detailed design and construction support. Coordinate multidisciplinary design teams including civil, structural, mechanical, electrical, ICA and process designers. Act as the primary interface between design, construction, commercial and planning teams, ensuring design solutions support safe and efficient delivery. Plan and manage design deliverables, information release schedules and design programmes to support construction sequencing and key milestones. Chair and lead design coordination and design review meetings, ensuring timely decision making and closure of actions. Ensure designs meet contractual requirements, client specifications, regulatory standards and water industry best practice. Drive buildability, operability and maintainability reviews, challenging design solutions where necessary to optimise delivery and whole life performance. Manage and control design development and design change, including assessment of impacts on cost, programme, risk and construction methodology. Coordinate design risk management, ensuring hazards are identified and mitigated through design in collaboration with construction and CDM teams. Work closely with the Principal Designer to ensure health and safety considerations are embedded within the design process and supported in Pre Construction Information. Support resolution of site based technical queries, RFIs and design related construction issues. Attend site regularly to engage with delivery teams and maintain alignment between design intent and construction. Produce progress updates and reports for project leadership and client teams. We would love to hear from you if you can demonstrate Experience delivering waste and water infrastructure projects, ideally within regulated water frameworks. Strong understanding of construction methodologies, temporary works, and sequencing in live operational environments. Experience managing external consultants and in-house designers to deliver coordinated, high-quality design outputs. Knowledge of CDM 2015 and the role design plays in managing construction and operational risk. An engineering qualification in Civil, Structural, Mechanical, Electrical, or Process Engineering (minimum HNC or equivalent NVQ Level 4). Professional membership (e.g. ICE, IMechE, CIHT, or equivalent) is desirable. Strong commercial awareness with the ability to understand design impacts on cost and programme. Excellent communication and stakeholder management skills. High level of IT literacy, including Microsoft Office and design coordination systems. A full UK driving licence. Our Company Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone's growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment. What Next You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don't receive feedback within that timescale, please don't be afraid to chase us - one of our values is to do what we say we will do! In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme. Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.
Apr 27, 2026
Full time
We are ambitious That's why we need people like you to help us. Our Design team is recruiting Are you an experienced Engineer with a passion for leading high-impact projects? If so, keep reading as we're seeking a skilled Design Manager to join our team in either Fareham or Brighton. As a Design Manager, you will take a leading role in managing and coordinating the design process on contractor led waste and water infrastructure projects. Working as part of the project delivery team, you will drive design from tender through to construction and handover, ensuring solutions are safe, buildable, compliant, cost effective and aligned with programme constraints. Projects may include water and wastewater treatment works, pumping stations, pipelines and rising mains, storage assets and complex MEICA installations delivered within live operational environments. Here are some of the things that you'll get involved in Lead and manage the contractor led design process from tender stage through detailed design and construction support. Coordinate multidisciplinary design teams including civil, structural, mechanical, electrical, ICA and process designers. Act as the primary interface between design, construction, commercial and planning teams, ensuring design solutions support safe and efficient delivery. Plan and manage design deliverables, information release schedules and design programmes to support construction sequencing and key milestones. Chair and lead design coordination and design review meetings, ensuring timely decision making and closure of actions. Ensure designs meet contractual requirements, client specifications, regulatory standards and water industry best practice. Drive buildability, operability and maintainability reviews, challenging design solutions where necessary to optimise delivery and whole life performance. Manage and control design development and design change, including assessment of impacts on cost, programme, risk and construction methodology. Coordinate design risk management, ensuring hazards are identified and mitigated through design in collaboration with construction and CDM teams. Work closely with the Principal Designer to ensure health and safety considerations are embedded within the design process and supported in Pre Construction Information. Support resolution of site based technical queries, RFIs and design related construction issues. Attend site regularly to engage with delivery teams and maintain alignment between design intent and construction. Produce progress updates and reports for project leadership and client teams. We would love to hear from you if you can demonstrate Experience delivering waste and water infrastructure projects, ideally within regulated water frameworks. Strong understanding of construction methodologies, temporary works, and sequencing in live operational environments. Experience managing external consultants and in-house designers to deliver coordinated, high-quality design outputs. Knowledge of CDM 2015 and the role design plays in managing construction and operational risk. An engineering qualification in Civil, Structural, Mechanical, Electrical, or Process Engineering (minimum HNC or equivalent NVQ Level 4). Professional membership (e.g. ICE, IMechE, CIHT, or equivalent) is desirable. Strong commercial awareness with the ability to understand design impacts on cost and programme. Excellent communication and stakeholder management skills. High level of IT literacy, including Microsoft Office and design coordination systems. A full UK driving licence. Our Company Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone's growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment. What Next You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don't receive feedback within that timescale, please don't be afraid to chase us - one of our values is to do what we say we will do! In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme. Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.
We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: Testing Team Manager (Gas) Location: Loughborough, Leicestershire Job Type: Full-time, Permanent (37 hours per week) Salary Package : Generous basic salary + 10% bonus + excellent benefits. Job Overview: At a landmark moment in our history, BSI is celebrating 125 years of shaping standards, building trust, and enabling safer products, services and systems across the world. From the creation of the world's first national standards body in 1901 to our role today as a global leader in certification, testing and assurance, BSI has consistently set the benchmark for quality, safety and innovation.As we continue to grow our electrical product testing capability, we are seeking a Testing Team Manager to lead, develop and strengthen our laboratory operations in Loughborough.This is a pivotal leadership role responsible for the day-to-day operational management of a high-performing gas product testing team. You will play a central role in driving workload management, quality of output, operational efficiency and continuous improvement, while developing people capability and building a culture of excellence.Reporting into the Global Laboratory Manager, you will act as the operational backbone of the laboratory ensuring delivery, standards, and performance, while helping to shape the future growth and capability of BSI's gas product testing services. Key Responsibilities: Lead, motivate and develop a skilled team of test engineers, creating a high-performance, quality-driven culture Own daily laboratory operations, ensuring testing activities are delivered safely, efficiently, on time and to the highest quality standards Manage workload planning, scheduling, resourcing and prioritisation to optimise capacity, flow and delivery performance Drive compliance with ISO 17025 and associated management systems through robust processes, governance and documentation Maintain exceptional audit readiness and lead the resolution of findings and non-conformances Champion continuous improvement initiatives to enhance efficiency, quality, throughput and operational resilience Ensure health, safety and wellbeing are embedded in all laboratory activities Use operational data, KPIs and reporting to inform decisions and performance improvements Act as a trusted leader and technical support for the team, providing guidance, coaching and development Key Performance Indicators: Consistent on-time delivery of daily and weekly testing programmes High-quality output with minimal NCRs and zero overdue NCRs Strong audit outcomes with no critical findings Achievement of testing revenue targets and control of operational costs High team engagement, strong retention and positive culture Effective implementation of business change and new operational initiatives Required Skills & Experience: Relevant technical qualification (HNC/HND, degree, or equivalent experience) Experience leading or managing technical teams in a laboratory, testing, engineering or production environment Strong leadership capability with proven people management experience Excellent organisational and workload management skills Strong communication and stakeholder engagement skills Structured, improvement focused mindset with high attention to quality and detail Electrical awareness or technical understanding to support, guide and develop the testing team Commitment to continuous improvement, operational excellence and team development Desirable Skills & Experience: Experience in gas or hydrogen product testing, certification or conformity assessment environments Knowledge of ISO 17025 (or similar quality management systems) Process improvement and operational optimisation experience Data reporting and performance analysis capability H&S or quality training (e.g. IOSH or similar) Leadership potential to grow into broader operational or strategic responsibilities.This is more than a management role; it is an opportunity to shape the future of electrical product testing within one of the world's most respected certification and standards organisations.As BSI celebrates 125 years of impact, this role offers the chance to: Build and lead a high-performing technical team Influence the growth and capability of our gas/hydrogen testing services Be part of a global organisation with an unmatched legacy in quality, safety and trust Help shape the next chapter of BSI's success storyBSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of Annual Bonus, Contribution Based Pension, Private Healthcare, 27 Days Annual Leave + Bank Holidays, Income Protection & Life Assurance is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.At BSI, we exist to have a positive impact. Our people influence international thinking and action on important issues. Their work builds trust in businesses and communities and enhances lives.Now we're looking for passionate people to help us take on society's biggest challenges. You'll partner with key stakeholders to accelerate progress towards a better society and a sustainable world. Together, we'll create solutions to global challenges like the climate crisis and how AI will be used.You'll do rewarding, purpose-led work that impacts people's health, safety and wellbeing. Your integrity will earn the trust of our stakeholders as we raise awareness of the difference we make to people around the world. You'll have the opportunity to work across a wide range of industries across the globe Be part of our future.
Apr 27, 2026
Full time
We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: Testing Team Manager (Gas) Location: Loughborough, Leicestershire Job Type: Full-time, Permanent (37 hours per week) Salary Package : Generous basic salary + 10% bonus + excellent benefits. Job Overview: At a landmark moment in our history, BSI is celebrating 125 years of shaping standards, building trust, and enabling safer products, services and systems across the world. From the creation of the world's first national standards body in 1901 to our role today as a global leader in certification, testing and assurance, BSI has consistently set the benchmark for quality, safety and innovation.As we continue to grow our electrical product testing capability, we are seeking a Testing Team Manager to lead, develop and strengthen our laboratory operations in Loughborough.This is a pivotal leadership role responsible for the day-to-day operational management of a high-performing gas product testing team. You will play a central role in driving workload management, quality of output, operational efficiency and continuous improvement, while developing people capability and building a culture of excellence.Reporting into the Global Laboratory Manager, you will act as the operational backbone of the laboratory ensuring delivery, standards, and performance, while helping to shape the future growth and capability of BSI's gas product testing services. Key Responsibilities: Lead, motivate and develop a skilled team of test engineers, creating a high-performance, quality-driven culture Own daily laboratory operations, ensuring testing activities are delivered safely, efficiently, on time and to the highest quality standards Manage workload planning, scheduling, resourcing and prioritisation to optimise capacity, flow and delivery performance Drive compliance with ISO 17025 and associated management systems through robust processes, governance and documentation Maintain exceptional audit readiness and lead the resolution of findings and non-conformances Champion continuous improvement initiatives to enhance efficiency, quality, throughput and operational resilience Ensure health, safety and wellbeing are embedded in all laboratory activities Use operational data, KPIs and reporting to inform decisions and performance improvements Act as a trusted leader and technical support for the team, providing guidance, coaching and development Key Performance Indicators: Consistent on-time delivery of daily and weekly testing programmes High-quality output with minimal NCRs and zero overdue NCRs Strong audit outcomes with no critical findings Achievement of testing revenue targets and control of operational costs High team engagement, strong retention and positive culture Effective implementation of business change and new operational initiatives Required Skills & Experience: Relevant technical qualification (HNC/HND, degree, or equivalent experience) Experience leading or managing technical teams in a laboratory, testing, engineering or production environment Strong leadership capability with proven people management experience Excellent organisational and workload management skills Strong communication and stakeholder engagement skills Structured, improvement focused mindset with high attention to quality and detail Electrical awareness or technical understanding to support, guide and develop the testing team Commitment to continuous improvement, operational excellence and team development Desirable Skills & Experience: Experience in gas or hydrogen product testing, certification or conformity assessment environments Knowledge of ISO 17025 (or similar quality management systems) Process improvement and operational optimisation experience Data reporting and performance analysis capability H&S or quality training (e.g. IOSH or similar) Leadership potential to grow into broader operational or strategic responsibilities.This is more than a management role; it is an opportunity to shape the future of electrical product testing within one of the world's most respected certification and standards organisations.As BSI celebrates 125 years of impact, this role offers the chance to: Build and lead a high-performing technical team Influence the growth and capability of our gas/hydrogen testing services Be part of a global organisation with an unmatched legacy in quality, safety and trust Help shape the next chapter of BSI's success storyBSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of Annual Bonus, Contribution Based Pension, Private Healthcare, 27 Days Annual Leave + Bank Holidays, Income Protection & Life Assurance is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.At BSI, we exist to have a positive impact. Our people influence international thinking and action on important issues. Their work builds trust in businesses and communities and enhances lives.Now we're looking for passionate people to help us take on society's biggest challenges. You'll partner with key stakeholders to accelerate progress towards a better society and a sustainable world. Together, we'll create solutions to global challenges like the climate crisis and how AI will be used.You'll do rewarding, purpose-led work that impacts people's health, safety and wellbeing. Your integrity will earn the trust of our stakeholders as we raise awareness of the difference we make to people around the world. You'll have the opportunity to work across a wide range of industries across the globe Be part of our future.
On behalf of our client, a rapidly growing commercial vehicle conversion business, we are currently recruiting a Quality & Continuous Improvement Engineer to work in their R&D production facility in Pontypool. This role is responsible for ensuring the highest standards of quality in products and processes, driving continuous improvement initiatives, and implementing best practices to enhance operational efficiency and product quality. Key Responsibilities Develop, implement, and maintain quality assurance protocols and procedures to define and embed best practices. Conduct regular quality audits and inspections to ensure compliance with industry standards and regulations. Use customer feedback to govern product quality, ensuring satisfaction through proactive issue resolution and corrective actions. Evaluate existing processes against organisational quality goals and recommend improvements to enhance efficiency and reduce defects. Conduct root cause analysis and corrective action investigations to resolve quality issues. Identify industry benchmarks and implement best practices to drive improvement initiatives. Analyse data to identify areas for improvement and develop action plans. Lead cross-functional teams in continuous improvement projects using Lean, Six Sigma, and Kaizen methodologies. Train and mentor employees on quality standards, tools, and continuous improvement techniques. Collaborate with teams across the business to ensure quality standards are maintained throughout the production process. Monitor and report on key performance indicators (KPIs) related to quality and continuous improvement. Skills & Experience Strong knowledge of ISO standards, Six Sigma, Lean Manufacturing, and root cause analysis techniques. Experience with quality tools such as FMEA, SPC, 8D, Control Plans, APQP, and PPAP. Proficiency in data analysis tools and ERP systems. Ability to interpret engineering drawings and technical specifications. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills to collaborate across teams. Self-motivated with a continuous improvement mindset. Ability to manage multiple projects and drive results in a fast-paced environment. Qualifications & Experience Required: Bachelor's degree in Engineering, Quality Management, or a related field. Minimum of 3 years of experience in a quality assurance or continuous improvement role, preferably automotive. Strong knowledge of quality management systems (QMS) and standards such as ISO 9001. Proficiency in continuous improvement methodologies (e.g., Lean, Six Sigma, Kaizen). Strong communication and interpersonal skills. Certification in quality management or continuous improvement (e.g., Six Sigma Black Belt) is advantageous. Package: Competitive salary. 25 days holiday + bank holidays. Increased pension contributions. Life assurance. On-site parking. Leadership and career progression opportunities.
Apr 27, 2026
Full time
On behalf of our client, a rapidly growing commercial vehicle conversion business, we are currently recruiting a Quality & Continuous Improvement Engineer to work in their R&D production facility in Pontypool. This role is responsible for ensuring the highest standards of quality in products and processes, driving continuous improvement initiatives, and implementing best practices to enhance operational efficiency and product quality. Key Responsibilities Develop, implement, and maintain quality assurance protocols and procedures to define and embed best practices. Conduct regular quality audits and inspections to ensure compliance with industry standards and regulations. Use customer feedback to govern product quality, ensuring satisfaction through proactive issue resolution and corrective actions. Evaluate existing processes against organisational quality goals and recommend improvements to enhance efficiency and reduce defects. Conduct root cause analysis and corrective action investigations to resolve quality issues. Identify industry benchmarks and implement best practices to drive improvement initiatives. Analyse data to identify areas for improvement and develop action plans. Lead cross-functional teams in continuous improvement projects using Lean, Six Sigma, and Kaizen methodologies. Train and mentor employees on quality standards, tools, and continuous improvement techniques. Collaborate with teams across the business to ensure quality standards are maintained throughout the production process. Monitor and report on key performance indicators (KPIs) related to quality and continuous improvement. Skills & Experience Strong knowledge of ISO standards, Six Sigma, Lean Manufacturing, and root cause analysis techniques. Experience with quality tools such as FMEA, SPC, 8D, Control Plans, APQP, and PPAP. Proficiency in data analysis tools and ERP systems. Ability to interpret engineering drawings and technical specifications. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills to collaborate across teams. Self-motivated with a continuous improvement mindset. Ability to manage multiple projects and drive results in a fast-paced environment. Qualifications & Experience Required: Bachelor's degree in Engineering, Quality Management, or a related field. Minimum of 3 years of experience in a quality assurance or continuous improvement role, preferably automotive. Strong knowledge of quality management systems (QMS) and standards such as ISO 9001. Proficiency in continuous improvement methodologies (e.g., Lean, Six Sigma, Kaizen). Strong communication and interpersonal skills. Certification in quality management or continuous improvement (e.g., Six Sigma Black Belt) is advantageous. Package: Competitive salary. 25 days holiday + bank holidays. Increased pension contributions. Life assurance. On-site parking. Leadership and career progression opportunities.
You can view our cookie policyCustomer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: UK - London: UK - Cambridge (PQ)time type: Full timeposted on: Posted Todayjob requisition id: JREQ135211We are looking for an experienced Customer Success Manager to join our global Customer Success team! The main purpose of the Customer Success Manager is to retain an assigned book of business, identify and mitigate risk, and support the growth of key customers. Working proactively with customers, you will help drive value derived from the library software solutions by supporting their desired business outcomes.You will add value and build trusting, lasting relationships by applying industry and product knowledge, relevant experience, and a deep understanding of your customers. Utilizing your strong attention to detail, you will identify early indicators of account risk, proactively mitigating and escalating to leadership when necessary. If this sounds like an opportunity you are interested in, then we would love to talk to you! About You - experience, education, skills, and accomplishments. Bachelor's degree in related field / or equivalent work experience. 5 years of Customer Success, Account Management or similar experience managing customer relationships. It would be great if you also had Technical experience with library software solutions from Ex Libris, such as, Alma, PrimoVE or Leganto or similar library solution(s.) A background in academic libraries, government, or higher education Experience using a Customer Success software platform ( Gainsight, etc.) Ability to define and establish goals based on customer needs and our business capabilities and execute a well-defined customer success and engagement plan Experience providing online training and/or customer support in a similar information services or SaaS organizations that sell to the academic library market. Become a trusted advocate/advisor to customers: gain insight, offer recommendations, and provide the support needed to attain stated outcomes. Deliver an exceptional customer experience: ensure customers are deriving value from Ex Libris (part of Clarivate) products and services; work with colleagues across the organization to ensure swift issue resolution. Oversee customer training & implement customer adoption strategies to maximize usage, satisfaction, and ROI. Drive growth: secure the existing business and identify expansion opportunities across the range of products and services offered by Clarivate. Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement. Deliver regular business reviews: collaborate with Sales and other internal partners to coordinate and deliver regular reviews of progress against documented goals, priorities, and success criteria to key customer operational contacts and decision-makers. Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. Partner and Mentor: support goal of best-in-class team by sharing knowledge in areas of expertise; provide input to leadership on areas of potential improvement. About the Team Our A & G Customer Success team sits within the Revenue organization. Our team is comprised of colleagues across the Americas and the globe who are passionate about helping higher education institutions and libraries achieve their goals. What we do matters to librarians who need smoother paths to fulfilling their missions to help students, faculty, and researchers think forward. Hours of Work This is a full-time, permanent position based in UK. This role will require hybrid working from our London or Cambridge offices (2-3 days per week in office, rest of week remote).This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available to adjust to various global time zones as needed., Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
Apr 27, 2026
Full time
You can view our cookie policyCustomer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: UK - London: UK - Cambridge (PQ)time type: Full timeposted on: Posted Todayjob requisition id: JREQ135211We are looking for an experienced Customer Success Manager to join our global Customer Success team! The main purpose of the Customer Success Manager is to retain an assigned book of business, identify and mitigate risk, and support the growth of key customers. Working proactively with customers, you will help drive value derived from the library software solutions by supporting their desired business outcomes.You will add value and build trusting, lasting relationships by applying industry and product knowledge, relevant experience, and a deep understanding of your customers. Utilizing your strong attention to detail, you will identify early indicators of account risk, proactively mitigating and escalating to leadership when necessary. If this sounds like an opportunity you are interested in, then we would love to talk to you! About You - experience, education, skills, and accomplishments. Bachelor's degree in related field / or equivalent work experience. 5 years of Customer Success, Account Management or similar experience managing customer relationships. It would be great if you also had Technical experience with library software solutions from Ex Libris, such as, Alma, PrimoVE or Leganto or similar library solution(s.) A background in academic libraries, government, or higher education Experience using a Customer Success software platform ( Gainsight, etc.) Ability to define and establish goals based on customer needs and our business capabilities and execute a well-defined customer success and engagement plan Experience providing online training and/or customer support in a similar information services or SaaS organizations that sell to the academic library market. Become a trusted advocate/advisor to customers: gain insight, offer recommendations, and provide the support needed to attain stated outcomes. Deliver an exceptional customer experience: ensure customers are deriving value from Ex Libris (part of Clarivate) products and services; work with colleagues across the organization to ensure swift issue resolution. Oversee customer training & implement customer adoption strategies to maximize usage, satisfaction, and ROI. Drive growth: secure the existing business and identify expansion opportunities across the range of products and services offered by Clarivate. Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement. Deliver regular business reviews: collaborate with Sales and other internal partners to coordinate and deliver regular reviews of progress against documented goals, priorities, and success criteria to key customer operational contacts and decision-makers. Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. Partner and Mentor: support goal of best-in-class team by sharing knowledge in areas of expertise; provide input to leadership on areas of potential improvement. About the Team Our A & G Customer Success team sits within the Revenue organization. Our team is comprised of colleagues across the Americas and the globe who are passionate about helping higher education institutions and libraries achieve their goals. What we do matters to librarians who need smoother paths to fulfilling their missions to help students, faculty, and researchers think forward. Hours of Work This is a full-time, permanent position based in UK. This role will require hybrid working from our London or Cambridge offices (2-3 days per week in office, rest of week remote).This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available to adjust to various global time zones as needed., Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
