Client Support Administrator

Client Support Administrator - Join a Leading Facilities Management Team

Elevate your career by becoming the vital first point of contact for clients in a well-established and progressive M&E services provider. Our company, with over 46 years of delivering top tier facilities management across Northern Ireland, the Republic of Ireland, and the UK, is seeking a dedicated Help Desk Administrator to support our continued growth and excellence.

Salary & Benefits

• £28,000 to £30,000 per annum
• Full time permanent role
• Opportunities for professional development
• Supportive and collaborative team environment

Working Hours

• Monday to Thursday: 8:00 am - 5:00 pm
• Friday: 9:00 am - 2:00 pm

About Your Next Employer

We are a renowned leader in M&E services with extensive experience across commercial, industrial, healthcare, education, leisure, and residential sectors. Operating across a wide geographic area, our team is known for delivering reliable, innovative solutions. As a fundamental part of our facilities management division, you will join a respected organisation committed to quality and employee growth, working within a dynamic, team oriented setting.

About You

• Strong administrative and organisational skills
• Excellent customer service and communication abilities
• Proactive attitude with the ability to work independently
• Experience with booking systems or scheduling software is desirable
• Ability to manage multiple tasks efficiently and professionally

What You'll Do

• Act as the initial point of contact for facilities management queries
• Assist with PPM booking and engineer scheduling
• Provide helpdesk support to clients and internal teams
• Handle customer queries with friendliness and efficiency
• Keep clients updated regularly on query resolutions