Sales Ledger Officer

Are you an experienced Sales Ledger professional looking to join a purpose-driven organisation that genuinely makes a difference? We re partnering with a highly regarded social housing provider in Salford, offering a fantastic opportunity to join a collaborative and supportive finance team in a modern, hybrid working environment.

This is a varied and rewarding role where you ll play a key part in ensuring the smooth running of the sales ledger function, while contributing to a wider team that values teamwork, development, and continuous improvement.

The Role

As Sales Ledger Officer, you will support the delivery of a professional finance service, taking ownership of invoicing and credit control processes for non-rental income streams.

Key Responsibilities

• Raise and issue sales invoices to care providers for void fees and office rentals
• Process recharge invoices to customers, appointees, and care providers for repairs
• Ensure compliance with VAT recovery processes
• Allocate incoming receipts accurately within the accounts system
• Manage end-to-end credit control processes, ensuring timely payment and escalating where necessary
• Provide cover for Income Officers, including processing direct debits and standing orders
• Support the recovery of underpaid rent and utility balances
• Handle customer and appointee queries with sensitivity and professionalism
• Review and apply annual invoice uplifts in line with contractual agreements
• Monitor and resolve credit balances, including arranging refunds where required
• Maintain strict GDPR compliance across all communications
• Contribute to team objectives and support wider finance activities as needed

About You

• Previous experience in a Sales Ledger and/or Credit Control role
• Strong working knowledge of Microsoft Office packages, particularly Excel, with the ability to analyse financial data and transactions
• Excellent numeracy and literacy skills with a high level of accuracy and attention to detail
• Confident communicator, able to manage sensitive conversations professionally
• Highly organised with the ability to manage multiple priorities
• A collaborative team player with a proactive and flexible approach
• Committed to continuous improvement and personal development

What s on Offer

• Hybrid working model for better work-life balance
• Brand new, modern office space in Salford
• On-site parking
• A supportive, inclusive, and collaborative culture
• The opportunity to work for an organisation making a real social impact