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insurance customer support specialist
Passenger Systems Field Service Engineer
EliTech Worldwide Ltd Portsmouth, Hampshire
Our client: Our client is a specialist provider of tailored solutions to the transport community, solving complex operational requirements both on and off the vehicle. Vehicle, tools, laptop, computer, mobile phone, fuel card and training provided With over 20 years' experience in the transport industry, they specialise in providing innovative technology solutions that improve the passenger experience and provide operational benefits to fleet and network operators through their systems and strives to connect the two in order to create the complete connected journey. Fleet solutions include video surveillance to improve passenger & driver safety, vehicle & driver performance monitoring and automatic passenger counting. Passenger information solutions include the necessary hardware and software for real time information estates, off-vehicle smart ticketing and way-finding. They are currently looking to expand their service and maintenance operations and have a vacancy for a Passenger Systems Field Service Engineer to cover Bournemouth and the surrounding area. The tasks are to install, maintain and repair fleet Passenger Information Systems. Main duties: As part of our Field Service Team, you will be under the guidance of a senior engineer providing additional engineer resource for existing network of field engineers carrying out on street reactive repairs and planned maintenance on real time information electrical/electronic equipment. Carry out reactive calls and maintenance schedules as issued by the customer support team. Carry out installation works in conjunction with the projects team when requested Update all service and maintenance via the appropriate format on completion of each task. Maintain a good working relationship with clients. Attend customer meetings when required with the Account Manager and National Service Manager. Experience in: A formal qualification involving electrical principles and/or IT related topics. A good understanding of IP networking and interconnecting networks, including configuring, maintaining, and supporting network gateway devices. A basic knowledge of mobile communications. Knowledge or of remote access protocols and other methods of remote connections an advantage. Able to work at heights confidently. Mon-to Friday 270 hours holiday per year including bank holidays Employee Assistance Programme Life Insurance cover Auto-enrolment Pension Full UK Driving Licence required.
Apr 22, 2026
Full time
Our client: Our client is a specialist provider of tailored solutions to the transport community, solving complex operational requirements both on and off the vehicle. Vehicle, tools, laptop, computer, mobile phone, fuel card and training provided With over 20 years' experience in the transport industry, they specialise in providing innovative technology solutions that improve the passenger experience and provide operational benefits to fleet and network operators through their systems and strives to connect the two in order to create the complete connected journey. Fleet solutions include video surveillance to improve passenger & driver safety, vehicle & driver performance monitoring and automatic passenger counting. Passenger information solutions include the necessary hardware and software for real time information estates, off-vehicle smart ticketing and way-finding. They are currently looking to expand their service and maintenance operations and have a vacancy for a Passenger Systems Field Service Engineer to cover Bournemouth and the surrounding area. The tasks are to install, maintain and repair fleet Passenger Information Systems. Main duties: As part of our Field Service Team, you will be under the guidance of a senior engineer providing additional engineer resource for existing network of field engineers carrying out on street reactive repairs and planned maintenance on real time information electrical/electronic equipment. Carry out reactive calls and maintenance schedules as issued by the customer support team. Carry out installation works in conjunction with the projects team when requested Update all service and maintenance via the appropriate format on completion of each task. Maintain a good working relationship with clients. Attend customer meetings when required with the Account Manager and National Service Manager. Experience in: A formal qualification involving electrical principles and/or IT related topics. A good understanding of IP networking and interconnecting networks, including configuring, maintaining, and supporting network gateway devices. A basic knowledge of mobile communications. Knowledge or of remote access protocols and other methods of remote connections an advantage. Able to work at heights confidently. Mon-to Friday 270 hours holiday per year including bank holidays Employee Assistance Programme Life Insurance cover Auto-enrolment Pension Full UK Driving Licence required.
Unicorn Resourcing
Print Sales Coordinator
Unicorn Resourcing Wyton, Cambridgeshire
Print Sales Co-ordinator Location: Near St Ives, Cambridgeshire Salary: £24,454 to £24,954 (DOE) Hours: 37 hours per week, Monday to Friday Benefits: Contributory pension scheme, Private healthcare, Life insurance, 25 days annual leave + bank holidays The Company Our client is a well established UK manufacturer and supplier of specialist print and marking solutions, supporting a wide range of industries including events, entertainment and industrial sectors. With a strong reputation for quality and bespoke products, they operate both across the UK and internationally. The Role This is a busy and detail focused role responsible for coordinating and processing print and bespoke product orders across UK and export markets. You will play a key role in ensuring orders are processed accurately, artwork is approved on time and communication between customers, suppliers and internal teams runs smoothly. Key Responsibilities Process print sales orders, quotes and proformas accurately and in line with company procedures Raise purchase orders and liaise with suppliers to manage delivery schedules and order progress Co-ordinate artwork approvals with customers and ensure all amendments are actioned correctly Maintain accurate records across CRM systems, trackers and documentation Act as a key point of contact for order queries , resolving issues efficiently Work closely with sales, accounts and warehouse teams to ensure smooth order fulfilment Build strong relationships with customers and support the wider sales function Provide general administrative support and team cover when required Skills & Experience Previous experience in an administration, sales support or order processing role Strong attention to detail with the ability to manage high volumes of work accurately Excellent organisational skills and ability to prioritise workload effectively Confident communicator, able to liaise with customers, suppliers and internal teams Experience using CRM systems and Microsoft Office Ability to work in a fast paced, deadline driven environment The Person Highly organised with a strong eye for detail Proactive and able to manage multiple tasks simultaneously A team player who thrives in a collaborative environment Customer focused with a problem solving mindset This is an excellent opportunity to join a growing and reputable business offering a varied role within a supportive team environment, ideal for someone who enjoys coordination, organisation and working at pace. If you are interested in the role of Sales Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing. If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Apr 22, 2026
Full time
Print Sales Co-ordinator Location: Near St Ives, Cambridgeshire Salary: £24,454 to £24,954 (DOE) Hours: 37 hours per week, Monday to Friday Benefits: Contributory pension scheme, Private healthcare, Life insurance, 25 days annual leave + bank holidays The Company Our client is a well established UK manufacturer and supplier of specialist print and marking solutions, supporting a wide range of industries including events, entertainment and industrial sectors. With a strong reputation for quality and bespoke products, they operate both across the UK and internationally. The Role This is a busy and detail focused role responsible for coordinating and processing print and bespoke product orders across UK and export markets. You will play a key role in ensuring orders are processed accurately, artwork is approved on time and communication between customers, suppliers and internal teams runs smoothly. Key Responsibilities Process print sales orders, quotes and proformas accurately and in line with company procedures Raise purchase orders and liaise with suppliers to manage delivery schedules and order progress Co-ordinate artwork approvals with customers and ensure all amendments are actioned correctly Maintain accurate records across CRM systems, trackers and documentation Act as a key point of contact for order queries , resolving issues efficiently Work closely with sales, accounts and warehouse teams to ensure smooth order fulfilment Build strong relationships with customers and support the wider sales function Provide general administrative support and team cover when required Skills & Experience Previous experience in an administration, sales support or order processing role Strong attention to detail with the ability to manage high volumes of work accurately Excellent organisational skills and ability to prioritise workload effectively Confident communicator, able to liaise with customers, suppliers and internal teams Experience using CRM systems and Microsoft Office Ability to work in a fast paced, deadline driven environment The Person Highly organised with a strong eye for detail Proactive and able to manage multiple tasks simultaneously A team player who thrives in a collaborative environment Customer focused with a problem solving mindset This is an excellent opportunity to join a growing and reputable business offering a varied role within a supportive team environment, ideal for someone who enjoys coordination, organisation and working at pace. If you are interested in the role of Sales Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing. If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
PeopleScout RPO
Client Manager
PeopleScout RPO
Job Title: Client Manager Location: London Hours: Full Time Introduction This is an exciting time to join TMPW. The talent industry is evolving quickly, and our customers are looking for partners who can bring clarity, confidence and measurable impact across attraction, engagement and advisory. TMPW sits at the forefront of that change. As part of PeopleScout, we combine a strong heritage in talent advisory with progressive, evidence-led solutions across employer brand, media, content and customer success. Everything we do is driven by a genuine obsession with our customers' success. As a Client Manager, you will play a vital role in delivering that promise. You will own day-to-day client relationships, help deliver outstanding customer experiences, and build the commercial and consultative capability that supports long-term growth, both for our customers and for your own career in Customer Success. The Role In this role, you will take day-to-day ownership of a portfolio of client relationships, working closely with a Client Relationship Director and internal specialist teams to ensure clients feel supported, understood and confident in the value TMPW delivers across the full candidate journey. You will build trusted, professional relationships by developing a strong understanding of each client's goals, priorities and challenges. This insight will enable you to manage expectations effectively, identify issues early, and bring forward-thinking ideas that help grow client partnerships. You will coordinate client meetings, reviews and follow-up actions, ensuring communication is clear and progress is visible at all times. Alongside this, you will actively track customer health, engagement and satisfaction, supporting the effective management of client portfolios. Commercial ownership and growth This role offers meaningful exposure to commercial responsibility and is a key foundation for future Customer Success leadership. You will be accountable for revenue and GP tracking across your portfolio, ensuring accurate invoicing and strong commercial hygiene. You will support value-led commercial conversations by helping scope briefs, gather information and prepare proposals, while also identifying opportunities to expand scope or introduce additional services. You will build and maintain new business pipelines, reporting on progress monthly, and you will learn to apply structured commercial frameworks that build confidence in consultative, value-based discussions with customers. Coordination and quality Working closely with teams across creative, insight, media and delivery, you will help ensure work is delivered efficiently, consistently and to a high standard. You will coordinate activity to keep timelines, dependencies and expectations aligned, flagging risks or misalignment early and escalating where needed to protect client outcomes. You will also support the consistent application of repeatable and productised solutions, contributing ideas that improve ways of working, reduce friction and raise overall quality. Learning, development and growth This role is designed to build capability, confidence and future Customer Success leaders. You will develop a strong understanding of TMPW's services across the end-to-end candidate journey and build your commercial, consultative and customer-focused skills through coaching, feedback and structured learning. Curiosity is essential, and you will be encouraged to stay close to developments in talent acquisition, employer branding, media and technology, using feedback to continuously improve your impact. What it is like to work here TMPW is a collaborative, ambitious and fast-moving agency. We care deeply about quality, relationships and outcomes. People here work closely across disciplines to deliver joined-up solutions, move with pace and clarity, and take pride in detail and consistency. We support one another to grow and learn, and we care about doing the right thing for our customers. If you enjoy working with smart, grounded people who are serious about their craft but human in how they show up, you will feel at home. Who we're looking for You will bring significant experience in communications and or recruitment, including exposure to media channels, social media and digital solutions. You will either have a good understanding of the end-to-end candidate journey or the curiosity and pace to learn it quickly. You will have consultative customer relationship experience or strong potential to develop in this area, alongside strong organisation, communication and stakeholder management skills. A customer-first mindset, attention to detail and pride in quality delivery are essential. Experience in assessment, candidate management, RPO environments, early careers and or experienced hire is advantageous but not essential. A degree or equivalent qualification is desirable. In return, you will receive: A role with genuine responsibility and visibility, with clear development pathways Coaching, structured learning and development support Competitive holiday allowance, pension and wellbeing benefits The chance to build your career in an agency that is shaping the future of talent advisory and customer success What's in it for me? As a TMPW employee, you're set to gain so much from being part of our team, including: Potential to earn extra cash through our employee recognition scheme or our performance driven quarterly and annual bonus programmes Time off to rest, recover or conquer items on the bucket list through our 27 days holiday (+ 8 bank holidays, pro rata for part time staff) and our holiday purchase benefit Great company paid benefits including private medical insurance , health cash plan, life assurance, company pension and access to an Employee Assistance Programme Look after your health and get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits or grab some great discounts at your local gym A strong care for the community and planet with opportunities to give back and care for our environment with eco-friendly benefits like our cycle to work scheme Development plans with customised learning solutions, including tuition reimbursement and degree sponsorship A group of diverse, passionate people to socialise and build your career with If you're still reading then you are definitely a fit for us available to people managers & senior professional roles About us TMPW is an industry award winner and leader in the development of best-in-class recruitment outsourcing and talent consultancy. Annually, we attract hundreds of thousands of people for our client organisations from nurses to lecturers, from engineers to hotel cleaners. What sets us apart is our talent advisory heritage, this enables us to reframe, evaluate and assess how organisation and application behaviour can be modified and improved to deliver the very best talent for our clients. We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Next steps / Call to action If this sounds like you, we would love to hear from you. Click the apply button, and start your application today!
Apr 22, 2026
Full time
Job Title: Client Manager Location: London Hours: Full Time Introduction This is an exciting time to join TMPW. The talent industry is evolving quickly, and our customers are looking for partners who can bring clarity, confidence and measurable impact across attraction, engagement and advisory. TMPW sits at the forefront of that change. As part of PeopleScout, we combine a strong heritage in talent advisory with progressive, evidence-led solutions across employer brand, media, content and customer success. Everything we do is driven by a genuine obsession with our customers' success. As a Client Manager, you will play a vital role in delivering that promise. You will own day-to-day client relationships, help deliver outstanding customer experiences, and build the commercial and consultative capability that supports long-term growth, both for our customers and for your own career in Customer Success. The Role In this role, you will take day-to-day ownership of a portfolio of client relationships, working closely with a Client Relationship Director and internal specialist teams to ensure clients feel supported, understood and confident in the value TMPW delivers across the full candidate journey. You will build trusted, professional relationships by developing a strong understanding of each client's goals, priorities and challenges. This insight will enable you to manage expectations effectively, identify issues early, and bring forward-thinking ideas that help grow client partnerships. You will coordinate client meetings, reviews and follow-up actions, ensuring communication is clear and progress is visible at all times. Alongside this, you will actively track customer health, engagement and satisfaction, supporting the effective management of client portfolios. Commercial ownership and growth This role offers meaningful exposure to commercial responsibility and is a key foundation for future Customer Success leadership. You will be accountable for revenue and GP tracking across your portfolio, ensuring accurate invoicing and strong commercial hygiene. You will support value-led commercial conversations by helping scope briefs, gather information and prepare proposals, while also identifying opportunities to expand scope or introduce additional services. You will build and maintain new business pipelines, reporting on progress monthly, and you will learn to apply structured commercial frameworks that build confidence in consultative, value-based discussions with customers. Coordination and quality Working closely with teams across creative, insight, media and delivery, you will help ensure work is delivered efficiently, consistently and to a high standard. You will coordinate activity to keep timelines, dependencies and expectations aligned, flagging risks or misalignment early and escalating where needed to protect client outcomes. You will also support the consistent application of repeatable and productised solutions, contributing ideas that improve ways of working, reduce friction and raise overall quality. Learning, development and growth This role is designed to build capability, confidence and future Customer Success leaders. You will develop a strong understanding of TMPW's services across the end-to-end candidate journey and build your commercial, consultative and customer-focused skills through coaching, feedback and structured learning. Curiosity is essential, and you will be encouraged to stay close to developments in talent acquisition, employer branding, media and technology, using feedback to continuously improve your impact. What it is like to work here TMPW is a collaborative, ambitious and fast-moving agency. We care deeply about quality, relationships and outcomes. People here work closely across disciplines to deliver joined-up solutions, move with pace and clarity, and take pride in detail and consistency. We support one another to grow and learn, and we care about doing the right thing for our customers. If you enjoy working with smart, grounded people who are serious about their craft but human in how they show up, you will feel at home. Who we're looking for You will bring significant experience in communications and or recruitment, including exposure to media channels, social media and digital solutions. You will either have a good understanding of the end-to-end candidate journey or the curiosity and pace to learn it quickly. You will have consultative customer relationship experience or strong potential to develop in this area, alongside strong organisation, communication and stakeholder management skills. A customer-first mindset, attention to detail and pride in quality delivery are essential. Experience in assessment, candidate management, RPO environments, early careers and or experienced hire is advantageous but not essential. A degree or equivalent qualification is desirable. In return, you will receive: A role with genuine responsibility and visibility, with clear development pathways Coaching, structured learning and development support Competitive holiday allowance, pension and wellbeing benefits The chance to build your career in an agency that is shaping the future of talent advisory and customer success What's in it for me? As a TMPW employee, you're set to gain so much from being part of our team, including: Potential to earn extra cash through our employee recognition scheme or our performance driven quarterly and annual bonus programmes Time off to rest, recover or conquer items on the bucket list through our 27 days holiday (+ 8 bank holidays, pro rata for part time staff) and our holiday purchase benefit Great company paid benefits including private medical insurance , health cash plan, life assurance, company pension and access to an Employee Assistance Programme Look after your health and get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits or grab some great discounts at your local gym A strong care for the community and planet with opportunities to give back and care for our environment with eco-friendly benefits like our cycle to work scheme Development plans with customised learning solutions, including tuition reimbursement and degree sponsorship A group of diverse, passionate people to socialise and build your career with If you're still reading then you are definitely a fit for us available to people managers & senior professional roles About us TMPW is an industry award winner and leader in the development of best-in-class recruitment outsourcing and talent consultancy. Annually, we attract hundreds of thousands of people for our client organisations from nurses to lecturers, from engineers to hotel cleaners. What sets us apart is our talent advisory heritage, this enables us to reframe, evaluate and assess how organisation and application behaviour can be modified and improved to deliver the very best talent for our clients. We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Next steps / Call to action If this sounds like you, we would love to hear from you. Click the apply button, and start your application today!
BAP Pharma Ltd
French Speaking Customer Service Advisor
BAP Pharma Ltd Marlow, Buckinghamshire
French Speaking Customer Service Advisor Location : Office Based, Marlow, Buckinghamshire, SL7 1TB Salary : Up to £32,000 subject to experience + bonus plan + benefits Contract : Full time, Permanent Benefits : Private medical insurance, Life insurance, Company pension, Competitive leave, Flexitime, Free on-site parking, Company sick pay, Referral programme and Wellness programme! BAP Pharma is the fastest-growing, independently owned pharmaceutical clinical trials supply organisation, with specialist divisions in Comparator Sourcing, Secondary Packaging & Labelling and Global Storage & Distribution. Our story is one of incredible growth and success, which has culminated in receiving many prestigious awards, such as recognition in Diversity & Inclusion and Social & Environmental, and the continued expansion of our core business operations in UK, Germany and the USA. We are now looking for experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! The Role: Fluent in French the Customer Service Advisor will act as a trusted point of contact for healthcare providers, pharmacists, and international partners, supporting the processing of orders for unlicensed medicines supplied through Early Access and Managed Access Programs. Managing customer enquiries from initial request through to order completion, delivering a responsive, knowledgeable, and efficient service while ensuring all activities align with regulatory requirements and BAP Pharma s ethos of Promise Delivered. Key Responsibilities: Responding to enquiries within agreed SLAs and ensuring clear, professional communication. Process customer orders and quotations accurately from initial enquiry through to completion, ensuring compliance with all regulatory, regional, and internal requirements. Maintain accurate data and documentation throughout the order lifecycle and escalate compliance issues (e.g., complaints, excursions) as required. Build strong working relationships with internal teams such as Logistics, Quality, Regulatory, and Program Management to ensure smooth order progression. Support customer account setup, provide guidance on program-specific requirements, and proactively follow up when additional information is needed. Confidently use internal systems (e.g., SAP) and stay updated on SOPs, training modules, and process changes. Contribute to continuous improvement by sharing customer feedback and identifying opportunities to streamline processes and enhance the customer experience. Skills & Experience: To be successful in this role you must have: A level or equivalent. Advanced fluency in French language Experience in customer service or customer-facing administrative roles. Strong written and verbal communication skills. Strong attention to detail and accuracy in data handling. Customer-centric mindset with a proactive and solution-focused approach. Ability to work independently and make sound decisions when required. Highly organised with strong time-management skills. Flexible and adaptable to changing customer and program needs. Previous experience in pharmaceuticals, healthcare, logistics or unlicensed medicines desirable but not essential. BAP Pharma is committed to enabling a supportive work environment, which is diverse and inclusive and based on mutual respect. We offer comprehensive training and development programmes to employees to enable them to excel in their roles. We provide our team with a platform in which to continually progress and excel and deliver on our promises to our clients. BAP Pharma Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! No agencies please.
Apr 22, 2026
Full time
French Speaking Customer Service Advisor Location : Office Based, Marlow, Buckinghamshire, SL7 1TB Salary : Up to £32,000 subject to experience + bonus plan + benefits Contract : Full time, Permanent Benefits : Private medical insurance, Life insurance, Company pension, Competitive leave, Flexitime, Free on-site parking, Company sick pay, Referral programme and Wellness programme! BAP Pharma is the fastest-growing, independently owned pharmaceutical clinical trials supply organisation, with specialist divisions in Comparator Sourcing, Secondary Packaging & Labelling and Global Storage & Distribution. Our story is one of incredible growth and success, which has culminated in receiving many prestigious awards, such as recognition in Diversity & Inclusion and Social & Environmental, and the continued expansion of our core business operations in UK, Germany and the USA. We are now looking for experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! The Role: Fluent in French the Customer Service Advisor will act as a trusted point of contact for healthcare providers, pharmacists, and international partners, supporting the processing of orders for unlicensed medicines supplied through Early Access and Managed Access Programs. Managing customer enquiries from initial request through to order completion, delivering a responsive, knowledgeable, and efficient service while ensuring all activities align with regulatory requirements and BAP Pharma s ethos of Promise Delivered. Key Responsibilities: Responding to enquiries within agreed SLAs and ensuring clear, professional communication. Process customer orders and quotations accurately from initial enquiry through to completion, ensuring compliance with all regulatory, regional, and internal requirements. Maintain accurate data and documentation throughout the order lifecycle and escalate compliance issues (e.g., complaints, excursions) as required. Build strong working relationships with internal teams such as Logistics, Quality, Regulatory, and Program Management to ensure smooth order progression. Support customer account setup, provide guidance on program-specific requirements, and proactively follow up when additional information is needed. Confidently use internal systems (e.g., SAP) and stay updated on SOPs, training modules, and process changes. Contribute to continuous improvement by sharing customer feedback and identifying opportunities to streamline processes and enhance the customer experience. Skills & Experience: To be successful in this role you must have: A level or equivalent. Advanced fluency in French language Experience in customer service or customer-facing administrative roles. Strong written and verbal communication skills. Strong attention to detail and accuracy in data handling. Customer-centric mindset with a proactive and solution-focused approach. Ability to work independently and make sound decisions when required. Highly organised with strong time-management skills. Flexible and adaptable to changing customer and program needs. Previous experience in pharmaceuticals, healthcare, logistics or unlicensed medicines desirable but not essential. BAP Pharma is committed to enabling a supportive work environment, which is diverse and inclusive and based on mutual respect. We offer comprehensive training and development programmes to employees to enable them to excel in their roles. We provide our team with a platform in which to continually progress and excel and deliver on our promises to our clients. BAP Pharma Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! No agencies please.
Get Staffed Online Recruitment Limited
IT Service Manager
Get Staffed Online Recruitment Limited Ringwood, Hampshire
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their organisation for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Apr 22, 2026
Full time
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their organisation for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Kyocera Unimerco Tooling Ltd
Customer Service Coordinator - Engineering / Tooling
Kyocera Unimerco Tooling Ltd City, Sheffield
Job Title: Internal Sales Support Location: Sheffield, S4 Salary: Competitive Job type: Permanent, Full Time - Monday to Friday 7:30am - 4:30pm Kyocera provides expert tooling solutions and sales support to a wide range of industries, offering both standard and custom-engineered tools as well as other industrial consumables. We're looking for a friendly, customer-focused individual with at least 2 years of customer service experience to support our engineering customers. Because of the technical nature of the products we supply, a background in engineering and/or tooling is essential for this role. About the role In this office-based position, you'll handle enquiries, prepare and follow up on quotations, process orders, and help customers select the right products - all while building strong, long-term relationships. If you enjoy helping people, have great communication skills, and can juggle a variety of tasks, we'd love to hear from you. Your responsibilities will include (but aren't limited to): Responding to customer enquiries by email, phone, and through our external sales team Preparing and following up on sales quotations Processing orders, tracking progress, and supporting customers with product selection About you At least 2 years' experience in sales or customer service An engineering and/or tooling background (essential) A confident and friendly telephone manner A positive, team-focused attitude with good commercial awareness Strong organisational skills and the ability to prioritise tasks Willingness to learn and adapt to new systems and information Good IT skills, including MS Office What you'll get in return Competitive salary Private medical insurance Company pension and group life cover Enhanced holiday allowance Annual profit share bonus (subject to qualifying criteria) Apply now for a rewarding career with a modern and progressive company. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
Apr 22, 2026
Full time
Job Title: Internal Sales Support Location: Sheffield, S4 Salary: Competitive Job type: Permanent, Full Time - Monday to Friday 7:30am - 4:30pm Kyocera provides expert tooling solutions and sales support to a wide range of industries, offering both standard and custom-engineered tools as well as other industrial consumables. We're looking for a friendly, customer-focused individual with at least 2 years of customer service experience to support our engineering customers. Because of the technical nature of the products we supply, a background in engineering and/or tooling is essential for this role. About the role In this office-based position, you'll handle enquiries, prepare and follow up on quotations, process orders, and help customers select the right products - all while building strong, long-term relationships. If you enjoy helping people, have great communication skills, and can juggle a variety of tasks, we'd love to hear from you. Your responsibilities will include (but aren't limited to): Responding to customer enquiries by email, phone, and through our external sales team Preparing and following up on sales quotations Processing orders, tracking progress, and supporting customers with product selection About you At least 2 years' experience in sales or customer service An engineering and/or tooling background (essential) A confident and friendly telephone manner A positive, team-focused attitude with good commercial awareness Strong organisational skills and the ability to prioritise tasks Willingness to learn and adapt to new systems and information Good IT skills, including MS Office What you'll get in return Competitive salary Private medical insurance Company pension and group life cover Enhanced holiday allowance Annual profit share bonus (subject to qualifying criteria) Apply now for a rewarding career with a modern and progressive company. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
Customer Journey Outcome Analyst
Skipton International Ltd Skipton, Yorkshire
Cookie Policy - Privacy Message Application Security Management (ASM) cookie s If you ignore the cookie banner or choose to decline To support our careers site and recruitment journey we use third party websites. When entering these websites you will be subject to the cookie policies of that website. Please familiarise yourself with these cookie policies and make choices based on your needs.Cookie duration depends on the cookie type: \_ga - Expires after 2 years (1st party) \_gat\_UA-nnnnnnn-nn gid - Expires after 1 day (1st party) \_ga\_nnnnnnnnnn - Expires after 2 years (1st party)Customer Journey Outcome Analyst page is loaded Customer Journey Outcome Analystlocations: Skipton, Englandtime type: Full timeposted on: Posted Todayjob requisition id: JR3558 Hours: 35 hours per week, Monday to Friday, a minimum of 3 days per week need to be worked from Head Office in Skipton. Salary: £32,000 Per Annum Closing Date: Fri, 1 May 2026 The salary for this role is starting at £32,000 PA dependent on skills and experience. We are recruiting for a Customer Journey Analyst, to come and join us in making a real difference to our members and the Society. You'll be assessing journeys across our Homes business, ensuring we are providing customers with good outcomes, and highlighting customer & society risks and process gaps. You'll be part of the first line of defence within the Society's '3 lines of defence' model for managing Regulatory, Conduct Risk and Operational Quality.Not just another building society. Not just another job.We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.You will be joining the Homes Customer Journey team which consists of 6 x Customer Journey Analysts, 1 x Thematic Review analyst and 1 x Quality MI specialist with another soon to be recruited. We are customer obsessed and they are at the forefront of every journey we analyse. We work closely with Stakeholders across all the homes business inc. Vulnerable customers and each team within the three lines of defence models: 1st line quality assurance, compliance, and audit. Our core role is to analyse customer journeys across homes to ensure customers are getting good outcomes in line with Consumer duty.Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.We have a range of other benefits available to you including; Annual discretionary bonus scheme 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days Holiday trading scheme allowing the ability to buy and sell additional annual leave days Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid & electric car A commitment to training and development Private medical insurance for all our colleagues 3 paid volunteering days per annum Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups We care about your health and wellbeing - we provide a range of benefits that support this including cycle to work initiative and discounted gym membershipYou'll be an SME (Subject Matter Expert) for Homes, evidencing and using your knowledge of our mortgage products and services to assess customer journeys, supporting the Society's first line defence model.Other key aspects: Understanding Consumer Duty and relevant requirements, providing feedback against the four outcomes and completing customer understanding calls Evidencing where an experience or outcome has failed and the impact against the customer and the Society Collaborating with Journey MI Analysts to produce reporting and provide MI to relevant stakeholders, setting clear actions and influencing change Identifying and highlighting key trends and emerging risks Adhering to Customer Journey Framework and KPI's Maintaining a comprehensive understanding of industry developments and the regulatory environmentYou will need to have already obtained CF1 & CF6 qualifications or be willing to work towards them if you are successful in role.The ideal candidate will be able to: Manage conflict and deliver challenging messages and feedback Adapt to changing regulatory and business requirements Document and present key data and insights, tailored to different stakeholders Work towards and support the achievement of operational objectives and SLA's Articulate and understand the three lines of defence The ideal candidate will have: Knowledge of FCA requirements including MCOB, Conduct Risk, Consumer Duty, Vulnerability and DISP Experience in Microsoft 365 Packages inc. word, PowerPoint, excel, Power BI A good understanding of external Mortgage activities
Apr 21, 2026
Full time
Cookie Policy - Privacy Message Application Security Management (ASM) cookie s If you ignore the cookie banner or choose to decline To support our careers site and recruitment journey we use third party websites. When entering these websites you will be subject to the cookie policies of that website. Please familiarise yourself with these cookie policies and make choices based on your needs.Cookie duration depends on the cookie type: \_ga - Expires after 2 years (1st party) \_gat\_UA-nnnnnnn-nn gid - Expires after 1 day (1st party) \_ga\_nnnnnnnnnn - Expires after 2 years (1st party)Customer Journey Outcome Analyst page is loaded Customer Journey Outcome Analystlocations: Skipton, Englandtime type: Full timeposted on: Posted Todayjob requisition id: JR3558 Hours: 35 hours per week, Monday to Friday, a minimum of 3 days per week need to be worked from Head Office in Skipton. Salary: £32,000 Per Annum Closing Date: Fri, 1 May 2026 The salary for this role is starting at £32,000 PA dependent on skills and experience. We are recruiting for a Customer Journey Analyst, to come and join us in making a real difference to our members and the Society. You'll be assessing journeys across our Homes business, ensuring we are providing customers with good outcomes, and highlighting customer & society risks and process gaps. You'll be part of the first line of defence within the Society's '3 lines of defence' model for managing Regulatory, Conduct Risk and Operational Quality.Not just another building society. Not just another job.We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.You will be joining the Homes Customer Journey team which consists of 6 x Customer Journey Analysts, 1 x Thematic Review analyst and 1 x Quality MI specialist with another soon to be recruited. We are customer obsessed and they are at the forefront of every journey we analyse. We work closely with Stakeholders across all the homes business inc. Vulnerable customers and each team within the three lines of defence models: 1st line quality assurance, compliance, and audit. Our core role is to analyse customer journeys across homes to ensure customers are getting good outcomes in line with Consumer duty.Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.We have a range of other benefits available to you including; Annual discretionary bonus scheme 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days Holiday trading scheme allowing the ability to buy and sell additional annual leave days Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid & electric car A commitment to training and development Private medical insurance for all our colleagues 3 paid volunteering days per annum Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups We care about your health and wellbeing - we provide a range of benefits that support this including cycle to work initiative and discounted gym membershipYou'll be an SME (Subject Matter Expert) for Homes, evidencing and using your knowledge of our mortgage products and services to assess customer journeys, supporting the Society's first line defence model.Other key aspects: Understanding Consumer Duty and relevant requirements, providing feedback against the four outcomes and completing customer understanding calls Evidencing where an experience or outcome has failed and the impact against the customer and the Society Collaborating with Journey MI Analysts to produce reporting and provide MI to relevant stakeholders, setting clear actions and influencing change Identifying and highlighting key trends and emerging risks Adhering to Customer Journey Framework and KPI's Maintaining a comprehensive understanding of industry developments and the regulatory environmentYou will need to have already obtained CF1 & CF6 qualifications or be willing to work towards them if you are successful in role.The ideal candidate will be able to: Manage conflict and deliver challenging messages and feedback Adapt to changing regulatory and business requirements Document and present key data and insights, tailored to different stakeholders Work towards and support the achievement of operational objectives and SLA's Articulate and understand the three lines of defence The ideal candidate will have: Knowledge of FCA requirements including MCOB, Conduct Risk, Consumer Duty, Vulnerability and DISP Experience in Microsoft 365 Packages inc. word, PowerPoint, excel, Power BI A good understanding of external Mortgage activities
MCS Group
Senior Tax Advisory Professional (AM/Manager)
MCS Group
Senior Tax Professional (Assistant Manager/Manager) - Belfast MCS Group is delighted to be partnering with an established and growing Practice located in Belfast, looking to recruit for a Senior Tax Professional on a full time, permanent basis. The Company: Founded in 2009, our client was established with a clear mission: to deliver expert corporate finance strategy and solutions tailored specifically for SMEs across the UK and Ireland. While they remain true to this core focus, the firm has grown and evolved to offer a broader suite of complementary services, including tax advisory, business planning, valuation support, and transaction services. This targeted yet adaptable approach has allowed them to build a strong reputation in their niche, while continuing to meet the evolving needs of their clients. What's in it for you? Work with a truly unique and engaging client baseMarket-competitive salaryClear progression opportunities in a growing businessJoin an award-winning companyMarket leading annual bonus22 days' annual leave plus 12 public holidays, with the option to buy moreAuto-enrolment pension schemeLife assurancePrivate medical insuranceAllocated car parkingCompany phoneEnhanced maternity packageHybrid working with genuine flexibility Job Duties of the Senior Tax Professional include: Provide tax advice across a diverse client portfolio, focusing on M&A and corporate restructuringPrepare tax due diligence reports and advise on funding and transactional mattersConduct detailed technical research to support client solutionsDrive business development by identifying opportunities to grow both clients and service offerings What you need to be the Successful Senior Tax Professional ? CTA qualified with a tax-focused background (open to ATT / ACA / ACA/ACCA)Strong tax advisory experience in corporate or private client workPractice background from a Top 6 or quality mid-tier firm with relevant clientsExposure to due diligence or corporate finance work is advantageousConfident working independently and as part of a teamOrganised, efficient and able to prioritise workloadStrong client management, technical skills and commercial awareness To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Brad Dempster, Specialist Recruitment Consultant at MCS group on or Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Apr 21, 2026
Full time
Senior Tax Professional (Assistant Manager/Manager) - Belfast MCS Group is delighted to be partnering with an established and growing Practice located in Belfast, looking to recruit for a Senior Tax Professional on a full time, permanent basis. The Company: Founded in 2009, our client was established with a clear mission: to deliver expert corporate finance strategy and solutions tailored specifically for SMEs across the UK and Ireland. While they remain true to this core focus, the firm has grown and evolved to offer a broader suite of complementary services, including tax advisory, business planning, valuation support, and transaction services. This targeted yet adaptable approach has allowed them to build a strong reputation in their niche, while continuing to meet the evolving needs of their clients. What's in it for you? Work with a truly unique and engaging client baseMarket-competitive salaryClear progression opportunities in a growing businessJoin an award-winning companyMarket leading annual bonus22 days' annual leave plus 12 public holidays, with the option to buy moreAuto-enrolment pension schemeLife assurancePrivate medical insuranceAllocated car parkingCompany phoneEnhanced maternity packageHybrid working with genuine flexibility Job Duties of the Senior Tax Professional include: Provide tax advice across a diverse client portfolio, focusing on M&A and corporate restructuringPrepare tax due diligence reports and advise on funding and transactional mattersConduct detailed technical research to support client solutionsDrive business development by identifying opportunities to grow both clients and service offerings What you need to be the Successful Senior Tax Professional ? CTA qualified with a tax-focused background (open to ATT / ACA / ACA/ACCA)Strong tax advisory experience in corporate or private client workPractice background from a Top 6 or quality mid-tier firm with relevant clientsExposure to due diligence or corporate finance work is advantageousConfident working independently and as part of a teamOrganised, efficient and able to prioritise workloadStrong client management, technical skills and commercial awareness To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Brad Dempster, Specialist Recruitment Consultant at MCS group on or Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Aviva
Support Specialist
Aviva
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 21, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Made Employment Ltd
Sales Executive
Made Employment Ltd Horsham, Sussex
Do you have a background in sales? have you worked in relocation sales or estate agency? If so, then we want to hear from you! Our client are one of the largest and most recognised brands in the world! They're looking for a strong sales person to join their expanding department in Horsham. Benefits Generous Commission Scheme Car Allowance of £4500 Employee Assistance Programme - EAP (supports employees' wellbeing on many issues both in and out of work) Health & Fitness Discount Vouchers 25 days holiday plus bank holidays Birthday Voucher Christmas Voucher Dress Down Fridays Staff Rewards Voucher Scheme based on performance Staff Referral Scheme Paid time off for volunteering Eye care vouchers Free Flu Vaccination Pension contributions after 3 months service Free parking This role will see you speaking with customers who are looking for a relocation removals specialist and your role is to build a relationship with them, produce a quote and ensure the customer books with you and is happy with the service. You will be converting leads which come via the telephone and via their web enquiry page. You will need a full UK driving licence and you'll be out on site surveying the contents which need moving in order to provide a quote, You will be upselling add-ons including things like insurance. You will be covering the following postcodes; RH BN GU KT So you will ideally live in RH, BN or KT! We are looking for self starters who are motivated to delivery world class customer service. This is a full time permanent role with a company who has an amazing reputation!
Apr 21, 2026
Full time
Do you have a background in sales? have you worked in relocation sales or estate agency? If so, then we want to hear from you! Our client are one of the largest and most recognised brands in the world! They're looking for a strong sales person to join their expanding department in Horsham. Benefits Generous Commission Scheme Car Allowance of £4500 Employee Assistance Programme - EAP (supports employees' wellbeing on many issues both in and out of work) Health & Fitness Discount Vouchers 25 days holiday plus bank holidays Birthday Voucher Christmas Voucher Dress Down Fridays Staff Rewards Voucher Scheme based on performance Staff Referral Scheme Paid time off for volunteering Eye care vouchers Free Flu Vaccination Pension contributions after 3 months service Free parking This role will see you speaking with customers who are looking for a relocation removals specialist and your role is to build a relationship with them, produce a quote and ensure the customer books with you and is happy with the service. You will be converting leads which come via the telephone and via their web enquiry page. You will need a full UK driving licence and you'll be out on site surveying the contents which need moving in order to provide a quote, You will be upselling add-ons including things like insurance. You will be covering the following postcodes; RH BN GU KT So you will ideally live in RH, BN or KT! We are looking for self starters who are motivated to delivery world class customer service. This is a full time permanent role with a company who has an amazing reputation!
Aviva
Support Specialist
Aviva Cowes, Isle of Wight
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 21, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Marshall
Mechanical Engineer
Marshall Fen Ditton, Cambridgeshire
Why join Marshall Land Systems in this role A Mechanical Engineer is required to support the design, development and delivery of robust mechanical solutions across bids and projects. The role will help provide continuity of design intent, maintain configuration control, and support effective coordination across programme, manufacturing, supply chain, quality and integration stakeholders. This is a hybrid role, with an expectation to be onsite in Cambridge around 70% of the time. The role The Mechanical Engineer will support the development of mechanical design solutions across bids and project delivery activities. Working as part of a wider engineering team, the role will involve developing requirements, producing and checking engineering data, supporting configuration control, and contributing to the delivery of safe, compliant and manufacturable solutions. The successful candidate will work closely with colleagues across Engineering and Operations in both the UK and Canada, supporting the delivery of products and systems that meet customer, regulatory, cost and schedule requirements. Your responsibilities will include Support the design and development of mechanical solutions across bids, projects and product modifications. Produce, amend and check engineering drawings, item lists and associated engineering data in line with company processes. Support the generation and development of design requirements from stakeholder and customer needs. Contribute to the development of mechanical architectures and practical design solutions. Work to regulatory, customer and Marshall processes, ensuring engineering outputs are safe, compliant and fit for purpose. Support the preparation and checking of technical documentation, including design data, technical reports and certification evidence. Maintain product, drawing and document configuration control. Work collaboratively with Mechanical, Electrical, Manufacturing, Quality, Supply Chain and Operations teams. Support design for manufacture and assembly activities, working with production and manufacturing teams to develop practical and efficient solutions. Assist with design queries, inspection reports, technical issues and warranty-related investigations. Support technical input into bids, statements of work and project documentation where required. Identify opportunities to improve design quality, cost, manufacturability and delivery performance. Contribute to continuous improvement and challenge existing ways of working where appropriate. What we are looking for Apply if you have most of the following: Degree qualified in Engineering, Mathematics or Physics, or equivalent relevant experience. Experience in mechanical design engineering within a complex or regulated environment. Ability to work from requirements and develop practical engineering solutions. Understanding of engineering standards, product safety and design governance. Experience producing and checking engineering drawings, product structures and associated design data. Understanding of design for manufacture, design for assembly and configuration management. Broad understanding of manufacturing methods such as sheet metal fabrication, welding, riveting and bonding. Strong problem-solving skills with a high level of attention to detail. Ability to work accurately, manage priorities and deliver to timescale. Confidence to provide sound technical input based on facts and engineering judgement. Good communication skills, with the ability to explain technical information clearly to both technical and non-technical audiences. Ability to work effectively across teams, functions and locations. Desirable experience Experience supporting products through production, build, integration or in-service support. Experience contributing to bids, technical proposals or statements of work. Experience preparing technical reports and supporting certification activities. Structural design experience would be beneficial, including understanding of structural theory and experience developing structural solutions, particularly for steel welded frames. The benefits we offer include 27 days holiday, increasing with service up to 30 days, with the option to buy and sell leave Pension contributions up to 9% Private medical insurance Extensive flexible benefits programme including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry-leading wellbeing resources and tools Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Apr 21, 2026
Full time
Why join Marshall Land Systems in this role A Mechanical Engineer is required to support the design, development and delivery of robust mechanical solutions across bids and projects. The role will help provide continuity of design intent, maintain configuration control, and support effective coordination across programme, manufacturing, supply chain, quality and integration stakeholders. This is a hybrid role, with an expectation to be onsite in Cambridge around 70% of the time. The role The Mechanical Engineer will support the development of mechanical design solutions across bids and project delivery activities. Working as part of a wider engineering team, the role will involve developing requirements, producing and checking engineering data, supporting configuration control, and contributing to the delivery of safe, compliant and manufacturable solutions. The successful candidate will work closely with colleagues across Engineering and Operations in both the UK and Canada, supporting the delivery of products and systems that meet customer, regulatory, cost and schedule requirements. Your responsibilities will include Support the design and development of mechanical solutions across bids, projects and product modifications. Produce, amend and check engineering drawings, item lists and associated engineering data in line with company processes. Support the generation and development of design requirements from stakeholder and customer needs. Contribute to the development of mechanical architectures and practical design solutions. Work to regulatory, customer and Marshall processes, ensuring engineering outputs are safe, compliant and fit for purpose. Support the preparation and checking of technical documentation, including design data, technical reports and certification evidence. Maintain product, drawing and document configuration control. Work collaboratively with Mechanical, Electrical, Manufacturing, Quality, Supply Chain and Operations teams. Support design for manufacture and assembly activities, working with production and manufacturing teams to develop practical and efficient solutions. Assist with design queries, inspection reports, technical issues and warranty-related investigations. Support technical input into bids, statements of work and project documentation where required. Identify opportunities to improve design quality, cost, manufacturability and delivery performance. Contribute to continuous improvement and challenge existing ways of working where appropriate. What we are looking for Apply if you have most of the following: Degree qualified in Engineering, Mathematics or Physics, or equivalent relevant experience. Experience in mechanical design engineering within a complex or regulated environment. Ability to work from requirements and develop practical engineering solutions. Understanding of engineering standards, product safety and design governance. Experience producing and checking engineering drawings, product structures and associated design data. Understanding of design for manufacture, design for assembly and configuration management. Broad understanding of manufacturing methods such as sheet metal fabrication, welding, riveting and bonding. Strong problem-solving skills with a high level of attention to detail. Ability to work accurately, manage priorities and deliver to timescale. Confidence to provide sound technical input based on facts and engineering judgement. Good communication skills, with the ability to explain technical information clearly to both technical and non-technical audiences. Ability to work effectively across teams, functions and locations. Desirable experience Experience supporting products through production, build, integration or in-service support. Experience contributing to bids, technical proposals or statements of work. Experience preparing technical reports and supporting certification activities. Structural design experience would be beneficial, including understanding of structural theory and experience developing structural solutions, particularly for steel welded frames. The benefits we offer include 27 days holiday, increasing with service up to 30 days, with the option to buy and sell leave Pension contributions up to 9% Private medical insurance Extensive flexible benefits programme including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry-leading wellbeing resources and tools Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Aviva
Insurance Customer Support Specialist
Aviva
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 21, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Aviva
Support Specialist
Aviva Wallington, Surrey
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 21, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Aldi
Customer Interaction Specialist - Internal Communications
Aldi Atherstone, Warwickshire
With so much going on, it's a great time to join our Customer Interaction team.As a Customer Interaction Specialist, you will be highly organised and able to think on your feet.You'll be confident in providing knowledge and insights to support decision making, and will be a great multitasker; remaining calm under pressure and delivering work on time, in budget, and to a high standard. You'll manage the accurate flow of information in and out of the department in an efficient and discreet way.Importantly, you'll be a strong communicator who can nurture great relationships and act as the 'go to' person for Customer Interaction teams and the wider Business. This is a fast-paced role with a variety of responsibilities. The Communications team provide communications for all 50,000 colleagues around the GB and IE business through a variety of channels. Successful candidates will be one of five Specialists within the Internal Communications Team. If you're always striving to improve and want to join a really important part of the business, apply to join today! Your New Role Maintaining strong relationships with Key Stakeholders of all levels across the business Maintaining strong relationships with our agencies to ensure timely delivery and accuracy of materials produced Creation of project briefs and communications Organisation of events and video shoots Monitoring and controlling adherence to all deadlines Continuous improvement within role, simplifying processes and operations to maximise efficiencies Supporting the delivery of the departmental strategy Creation of written content and internal videos, from script writing, to filming and managing creative agencies About You Highly organised with excellent attention to detail Able to investigate, analyse and challenge appropriately Able to manage a varied workload, conflicting deadlines and multiple projects simultaneously Ability to work individually and as part of a wider team Positive can-do attitude Ability to work in a fast-paced environment Proactive and able to use initiative Previous experience working in a communications department Excellent verbal/written communication Organised with excellent attention to detail Confident communicator Able to investigate, analyse and challenge appropriately Able to manage a varied workload, conflicting deadlines and multiple projects simultaneously Ability to work individually and as part of a wider team Basic Microsoft Word, Excel and PowerPoint skills Experience within Filming, Copy writing, Event management, Web design and Script writing Video pre-production planning including storyboards, scripts and shot lists Technical expertise in camera operation, lighting, audio and digital story telling abilities Proficient in Microsoft Word, Excel and PowerPoint Proficient in Design Software Skilled in project management Experience with filming, camera equipment and editing short business videos Working with creative agencies to produce high quality videos What You'll get in Return Salary from £37,545 rising to £43,840 Monday to Friday, 8:00am to 4:00pm, with the opportunity of 2 days a week remote working (Moving to 1 day remote working from January 2027) 5 weeks' annual leave plus Bank Holidays In office flexi-time Full training provided Pension scheme Private employee medical insurance after 4 years Company sick pay scheme Company maternity and adoption leave and paternity pay after 1 year of service Long service rewards Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) You'll need to live within 90 minutes of your main working location Please be aware that this role does not fulfil the requirements for visa sponsorship Aldi is an equal opportunities employer. We're committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. If you're looking for a career that gives you more, apply today!
Apr 21, 2026
Full time
With so much going on, it's a great time to join our Customer Interaction team.As a Customer Interaction Specialist, you will be highly organised and able to think on your feet.You'll be confident in providing knowledge and insights to support decision making, and will be a great multitasker; remaining calm under pressure and delivering work on time, in budget, and to a high standard. You'll manage the accurate flow of information in and out of the department in an efficient and discreet way.Importantly, you'll be a strong communicator who can nurture great relationships and act as the 'go to' person for Customer Interaction teams and the wider Business. This is a fast-paced role with a variety of responsibilities. The Communications team provide communications for all 50,000 colleagues around the GB and IE business through a variety of channels. Successful candidates will be one of five Specialists within the Internal Communications Team. If you're always striving to improve and want to join a really important part of the business, apply to join today! Your New Role Maintaining strong relationships with Key Stakeholders of all levels across the business Maintaining strong relationships with our agencies to ensure timely delivery and accuracy of materials produced Creation of project briefs and communications Organisation of events and video shoots Monitoring and controlling adherence to all deadlines Continuous improvement within role, simplifying processes and operations to maximise efficiencies Supporting the delivery of the departmental strategy Creation of written content and internal videos, from script writing, to filming and managing creative agencies About You Highly organised with excellent attention to detail Able to investigate, analyse and challenge appropriately Able to manage a varied workload, conflicting deadlines and multiple projects simultaneously Ability to work individually and as part of a wider team Positive can-do attitude Ability to work in a fast-paced environment Proactive and able to use initiative Previous experience working in a communications department Excellent verbal/written communication Organised with excellent attention to detail Confident communicator Able to investigate, analyse and challenge appropriately Able to manage a varied workload, conflicting deadlines and multiple projects simultaneously Ability to work individually and as part of a wider team Basic Microsoft Word, Excel and PowerPoint skills Experience within Filming, Copy writing, Event management, Web design and Script writing Video pre-production planning including storyboards, scripts and shot lists Technical expertise in camera operation, lighting, audio and digital story telling abilities Proficient in Microsoft Word, Excel and PowerPoint Proficient in Design Software Skilled in project management Experience with filming, camera equipment and editing short business videos Working with creative agencies to produce high quality videos What You'll get in Return Salary from £37,545 rising to £43,840 Monday to Friday, 8:00am to 4:00pm, with the opportunity of 2 days a week remote working (Moving to 1 day remote working from January 2027) 5 weeks' annual leave plus Bank Holidays In office flexi-time Full training provided Pension scheme Private employee medical insurance after 4 years Company sick pay scheme Company maternity and adoption leave and paternity pay after 1 year of service Long service rewards Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) You'll need to live within 90 minutes of your main working location Please be aware that this role does not fulfil the requirements for visa sponsorship Aldi is an equal opportunities employer. We're committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. If you're looking for a career that gives you more, apply today!
Terberg DTS (UK) Ltd
Contracts Controller
Terberg DTS (UK) Ltd Elland, Yorkshire
Reports to : Contracts Controller Direct Reports : None Location : Elland - Halifax Purpose of the role: Support the preparation, negotiation, and review of Rental and Repair & Maintenance contracts in relation to Special Vehicles. Responsible for rental and administrative processes inclusive of on-site stock and resource availability, off hire quotations, contract invoicing position and outstanding queries. To provide efficient customer service and build relationships with both internal and external customers. Responsibilities: To provide support to key internal customers: Senior Contracts Controller Area Sales Managers Proactively ensure that customer accounts are managed in line with agreed contracts: Obtain purchase order numbers in a timely manner. Invoice contractual revenue in line with department objectives. Liaise with Accounts to proactively manage invoice queries. Complete credit requests. Invoice damage recharge, contract over hours and telematics usage. Taxing recharge where necessary. To ensure all contract administration is accurately created and stored in line with set processes and procedures including: Contract creation. Obtain contract signatures and distribute accordingly. Maintain Vehicle Product Specification (VPS) system - all updates (servex, hire, main) Prepare contract summaries and share with key internal departments as necessary. Prepare and maintain vehicle administration accurately and proactively ensure that customer accounts are managed in line with set processes, procedures and agreed contracts including: Maintain Terberg Connect and any other Telematic systems as necessary. Co-ordinate and process insurance claims. Co-ordinate service VOR swaps in line with company procedures. Prepare and maintain Service Level Agreements and Addendum Letters Work with the Business Development Co-ordinator, assist with renewable business rental extensions as necessary. Prepare and maintain a record of accurate contract monthly figures for submission to Senior Contracts Controller. Monitor and review Terberg Connect and Over Hours Reports, proactively work with necessary colleagues to ensure consistent contract reviews. Support with carry out stock-check on site as necessary Proactively work with Delivery Team to ensure a consistent service through customer feedback. Monitor and proactively manage work in progress (WIP) Provide high quality, accurate and in-depth knowledge of contracts customer base. Be responsible for managing your own time efficiently. To work with all departments, particularly with projects that are being explored or implemented. Ensure customer enquiries (phone/email) are professionally and proactively managed, and/or escalated to wider teams. To undertake projects as and when required, to support the need of the business or to achieve departmental objectives. Critical Skills Required: High attention to detail. Communications skills, both verbal and in writing, together with the ability to communicate at all levels. Interpersonal skills and the ability to develop strong working relationships. Ability to manage own workload independently and prioritise tasks. Excellent organisation and prioritising skills. Critical Knowledge Required: Good knowledge of other Microsoft Office Packages - Outlook, Word, Excel, and PowerPoint. Excellent customer service skills with an ethos for getting it right the first time. Excellent communication skills, verbal and written, together with the ability to communicate at all levels. Able to solve problems in an efficient, effective, and logical manner. The ability to work well in a team and manage own workload independently, prioritising tasks. Results Orientated with the ability to recognise priorities and carry out relevant steps to achieve solutions with a strong work ethic. Conscientious and understands how activities impact others and the wider business. Demonstrates financial awareness. Qualifications and Experience Required: Proven rental experience in a similar role. Knowledge of the HGV sector/market is desirable. Self-motivated and desire to achieve set goals. Why You'll Love Working Here: 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week) Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service. Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues. Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans. GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions. Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships. Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme. Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support. My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products. Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
Apr 21, 2026
Full time
Reports to : Contracts Controller Direct Reports : None Location : Elland - Halifax Purpose of the role: Support the preparation, negotiation, and review of Rental and Repair & Maintenance contracts in relation to Special Vehicles. Responsible for rental and administrative processes inclusive of on-site stock and resource availability, off hire quotations, contract invoicing position and outstanding queries. To provide efficient customer service and build relationships with both internal and external customers. Responsibilities: To provide support to key internal customers: Senior Contracts Controller Area Sales Managers Proactively ensure that customer accounts are managed in line with agreed contracts: Obtain purchase order numbers in a timely manner. Invoice contractual revenue in line with department objectives. Liaise with Accounts to proactively manage invoice queries. Complete credit requests. Invoice damage recharge, contract over hours and telematics usage. Taxing recharge where necessary. To ensure all contract administration is accurately created and stored in line with set processes and procedures including: Contract creation. Obtain contract signatures and distribute accordingly. Maintain Vehicle Product Specification (VPS) system - all updates (servex, hire, main) Prepare contract summaries and share with key internal departments as necessary. Prepare and maintain vehicle administration accurately and proactively ensure that customer accounts are managed in line with set processes, procedures and agreed contracts including: Maintain Terberg Connect and any other Telematic systems as necessary. Co-ordinate and process insurance claims. Co-ordinate service VOR swaps in line with company procedures. Prepare and maintain Service Level Agreements and Addendum Letters Work with the Business Development Co-ordinator, assist with renewable business rental extensions as necessary. Prepare and maintain a record of accurate contract monthly figures for submission to Senior Contracts Controller. Monitor and review Terberg Connect and Over Hours Reports, proactively work with necessary colleagues to ensure consistent contract reviews. Support with carry out stock-check on site as necessary Proactively work with Delivery Team to ensure a consistent service through customer feedback. Monitor and proactively manage work in progress (WIP) Provide high quality, accurate and in-depth knowledge of contracts customer base. Be responsible for managing your own time efficiently. To work with all departments, particularly with projects that are being explored or implemented. Ensure customer enquiries (phone/email) are professionally and proactively managed, and/or escalated to wider teams. To undertake projects as and when required, to support the need of the business or to achieve departmental objectives. Critical Skills Required: High attention to detail. Communications skills, both verbal and in writing, together with the ability to communicate at all levels. Interpersonal skills and the ability to develop strong working relationships. Ability to manage own workload independently and prioritise tasks. Excellent organisation and prioritising skills. Critical Knowledge Required: Good knowledge of other Microsoft Office Packages - Outlook, Word, Excel, and PowerPoint. Excellent customer service skills with an ethos for getting it right the first time. Excellent communication skills, verbal and written, together with the ability to communicate at all levels. Able to solve problems in an efficient, effective, and logical manner. The ability to work well in a team and manage own workload independently, prioritising tasks. Results Orientated with the ability to recognise priorities and carry out relevant steps to achieve solutions with a strong work ethic. Conscientious and understands how activities impact others and the wider business. Demonstrates financial awareness. Qualifications and Experience Required: Proven rental experience in a similar role. Knowledge of the HGV sector/market is desirable. Self-motivated and desire to achieve set goals. Why You'll Love Working Here: 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week) Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service. Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues. Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans. GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions. Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships. Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme. Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support. My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products. Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
RWK Goodman
Receptionist
RWK Goodman Oxford, Oxfordshire
Application Closing date: 08/05/2026 The Role To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms Be responsible for all documents and post arriving in the office, during the day Every item and visitor to be logged consistently for the records Provide refreshments for clients/meetings where requested Provide support for events as required, including cleaning after events have finished Work with tact and discretion with clients on the telephone and face to face Use the Teams system and answer telephone enquiries promptly and efficiently Occasional cover when required of reception within the other offices To attend departmental and other meetings and training as required Responsible for the day-to-day management and smooth operation of all nine meeting rooms Administration: Produce documents, letters and emails as required for other teams Copying files, scanning and emailing documents Data input to the CRM System as required Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries Skills,Experience and Attributes Minimum of 5 GCSEs A-C (Including English and Maths) Experience of working within a Receptionist role in a professional services environment Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc Experience of dealing with telephone-based enquiries and utilising a switchboard Excellent organisation capability with the ability to effectively prioritise Customer service focused About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
Apr 21, 2026
Full time
Application Closing date: 08/05/2026 The Role To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms Be responsible for all documents and post arriving in the office, during the day Every item and visitor to be logged consistently for the records Provide refreshments for clients/meetings where requested Provide support for events as required, including cleaning after events have finished Work with tact and discretion with clients on the telephone and face to face Use the Teams system and answer telephone enquiries promptly and efficiently Occasional cover when required of reception within the other offices To attend departmental and other meetings and training as required Responsible for the day-to-day management and smooth operation of all nine meeting rooms Administration: Produce documents, letters and emails as required for other teams Copying files, scanning and emailing documents Data input to the CRM System as required Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries Skills,Experience and Attributes Minimum of 5 GCSEs A-C (Including English and Maths) Experience of working within a Receptionist role in a professional services environment Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc Experience of dealing with telephone-based enquiries and utilising a switchboard Excellent organisation capability with the ability to effectively prioritise Customer service focused About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
Cast UK Limited
Technical Support Specialist - Electrical
Cast UK Limited Rochdale, Lancashire
Technical Support Specialist - Production Machinery £40,000 - £45,000 + Excellent Benefits Rochdale Are you an Electrical Engineer with experience of technical support and fault diagnosis for Production Machinery? This is a great opportunity to join a close knit team working for an international manufacturing business with an impressive customer portfolio. This is an office based role but you will liaise extensively with both external customers and internal Field Service Engineers to provide remote technical support for issues and breakdowns on a range of Production Machinery. Key Responsibilities: Trouble shooting and problem solving following a fault or machine break-down at customer site, ensuring equipment is restored to full operational efficiency as quickly as possible Become a subject matter expert across the company's product line, providing technical guidance and hands-on support to Field Service Engineers when they are faced with more complex issues Coach and mentor Field Service Engineers and Apprentices in order to improve technical knowledge within the team Support with the planning of major projects, upgrades, and installations and provide remote technical input during installations, as required Provide technical analysis / reports on parts and machine performance to internal departments within the business Ideal skills and experience: Strong background / qualifications in Electrical Engineering Experience working with production machinery, packaging or pharmaceutical industry experience would be a particular advantage but not essential Previous experience in a technical support role, either as a Field Service Engineer or similar remote support role High attention to detail with strong problem-solving, trouble shooting and fault diagnosis skills Excellent communication and customer service, with the ability to provide clear instructions and technical support remotely / over the phone Why should I apply? Chance to work for a fantastic, international business with a global footprint Great opportunities for career growth, training and professional development Fantastic company benefits including private health insurance Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit
Apr 21, 2026
Full time
Technical Support Specialist - Production Machinery £40,000 - £45,000 + Excellent Benefits Rochdale Are you an Electrical Engineer with experience of technical support and fault diagnosis for Production Machinery? This is a great opportunity to join a close knit team working for an international manufacturing business with an impressive customer portfolio. This is an office based role but you will liaise extensively with both external customers and internal Field Service Engineers to provide remote technical support for issues and breakdowns on a range of Production Machinery. Key Responsibilities: Trouble shooting and problem solving following a fault or machine break-down at customer site, ensuring equipment is restored to full operational efficiency as quickly as possible Become a subject matter expert across the company's product line, providing technical guidance and hands-on support to Field Service Engineers when they are faced with more complex issues Coach and mentor Field Service Engineers and Apprentices in order to improve technical knowledge within the team Support with the planning of major projects, upgrades, and installations and provide remote technical input during installations, as required Provide technical analysis / reports on parts and machine performance to internal departments within the business Ideal skills and experience: Strong background / qualifications in Electrical Engineering Experience working with production machinery, packaging or pharmaceutical industry experience would be a particular advantage but not essential Previous experience in a technical support role, either as a Field Service Engineer or similar remote support role High attention to detail with strong problem-solving, trouble shooting and fault diagnosis skills Excellent communication and customer service, with the ability to provide clear instructions and technical support remotely / over the phone Why should I apply? Chance to work for a fantastic, international business with a global footprint Great opportunities for career growth, training and professional development Fantastic company benefits including private health insurance Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit
THE MARINE SOCIETY AND SEA CADETS
Books Services Coordinator (Maternity Cover)
THE MARINE SOCIETY AND SEA CADETS
Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1 May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. Updating and maintaining the Bookshop website with accurate information and prices. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards Administration of the Library and Book stock control system Requirements: Experience working in book buying/selling/procurement in a customer focussed environment Experience of using book stock control and freight systems Ability to work unsupervised, make decisions and take responsibility. Experience in handling parcel deliveries and packaging goods for shipment Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role.
Apr 21, 2026
Contractor
Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1 May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. Updating and maintaining the Bookshop website with accurate information and prices. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards Administration of the Library and Book stock control system Requirements: Experience working in book buying/selling/procurement in a customer focussed environment Experience of using book stock control and freight systems Ability to work unsupervised, make decisions and take responsibility. Experience in handling parcel deliveries and packaging goods for shipment Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role.
TalentTech Recruitment
Technical Trainer
TalentTech Recruitment Coventry, Warwickshire
Technical Trainer Commercial Coffee Machines - Coventry & Warwickshire Coventry, Rugby, Nuneaton, Bedworth £45,000 - £50,000 Basic Salary + Expenses + Benefits Do you enjoy training others? Experienced with delivering training courses and material on electromechanical products? Enjoy coffee (not essential)? Perhaps you've been a coffee engineer, looking for a new career? Our client is looking for 2x Technical Trainers to join their expanding team in the Midlands and Warwickshire. Great training opportunities and a chance to deliver technical training in your own style. Your Role as a Technical Trainer: Based predominantly from the Coventry office daily, you'll be the chosen product specialist on a brand of coffee and drinks machines. Delivering ongoing support to the wider engineering team, as well as new starters, this is a very hands-on roll where you can put in your own personality. Alongside training, you'll be developing course content, SOP's and staying abreast of new systems being released. Developing support videos of equipment strip-downs and builds, highlighting key areas. Liaising with the wider team internally to pass on methods of best practice. Occasional travel out in the field (expensed). Monday - Friday, daytime hours. Ideal Background for the Technical Trainer Position: You really need some existing technical training experience on electromechanical systems. Or you'll be teaching in another capacity but enjoy being hands on and have a genuine interest in electrical and mechanical systems. Failing that, you may be a coffee service engineer looking to use your experience in a new capacity. Confident and concise presenting to people of different abilities; in person and via video. A good sense of humour. Strong time-management skills. A love for coffee is advised but not essential here! Full UK drivers licence and right to work in the UK indefinitely as no sponsorship will be provided. Able and willing to commute daily to the Coventry site. The Company recruiting for the Technical Trainer: A rapidly growing and expanding coffee and drinks service provider. Strong customer service offering; a company who take pride in their work. A casual office environment. Longer term progression opportunities. The Package for the Technical Trainer: £45,000 - £50,000 basic salary, depending on experience. Travel Expenses (non office) On-going training Life, medical, and dental insurance. 25 days holiday plus stats Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role. INDENG
Apr 21, 2026
Full time
Technical Trainer Commercial Coffee Machines - Coventry & Warwickshire Coventry, Rugby, Nuneaton, Bedworth £45,000 - £50,000 Basic Salary + Expenses + Benefits Do you enjoy training others? Experienced with delivering training courses and material on electromechanical products? Enjoy coffee (not essential)? Perhaps you've been a coffee engineer, looking for a new career? Our client is looking for 2x Technical Trainers to join their expanding team in the Midlands and Warwickshire. Great training opportunities and a chance to deliver technical training in your own style. Your Role as a Technical Trainer: Based predominantly from the Coventry office daily, you'll be the chosen product specialist on a brand of coffee and drinks machines. Delivering ongoing support to the wider engineering team, as well as new starters, this is a very hands-on roll where you can put in your own personality. Alongside training, you'll be developing course content, SOP's and staying abreast of new systems being released. Developing support videos of equipment strip-downs and builds, highlighting key areas. Liaising with the wider team internally to pass on methods of best practice. Occasional travel out in the field (expensed). Monday - Friday, daytime hours. Ideal Background for the Technical Trainer Position: You really need some existing technical training experience on electromechanical systems. Or you'll be teaching in another capacity but enjoy being hands on and have a genuine interest in electrical and mechanical systems. Failing that, you may be a coffee service engineer looking to use your experience in a new capacity. Confident and concise presenting to people of different abilities; in person and via video. A good sense of humour. Strong time-management skills. A love for coffee is advised but not essential here! Full UK drivers licence and right to work in the UK indefinitely as no sponsorship will be provided. Able and willing to commute daily to the Coventry site. The Company recruiting for the Technical Trainer: A rapidly growing and expanding coffee and drinks service provider. Strong customer service offering; a company who take pride in their work. A casual office environment. Longer term progression opportunities. The Package for the Technical Trainer: £45,000 - £50,000 basic salary, depending on experience. Travel Expenses (non office) On-going training Life, medical, and dental insurance. 25 days holiday plus stats Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role. INDENG

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