BANK Security Officer

BANK Security Officer

Closing date: 16 April 2026.

Carry out patrols and provide escorts as requested. Attend and assist with security incidents, responding within an agreed time frame, including the use of reasonable minimum force as necessary in line with Trust policy and legislation. Work in clinical areas with patients who demonstrate abusive and aggressive actions towards staff and other patients. Ensure effective traffic management and flow around the Trust sites. General portering duties requested including escorting patients between departments, e.g., Emergency department to wards.

Main duties of the job

• Undertake security duties as required.
• Respond to fire calls when bleeped and undertake role as required.
• Ensure all fire doors and exit points are free of vehicle obstruction.
• Provide an immediate response for requests of assistance in violent and aggressive situations from patients and visitors, disorderly behaviour and general security issues ensuring personal safety and safety of staff, patients and visitors.
• Provide prompt assistance for Medical and/or Nursing Staff with violent or abusive patients, giving necessary restraint control to ensure safety to all, including assessing the situation and taking appropriate actions to aid resolution in line with Trust policies and SOPs and training.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff. Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to continuous professional development and flexibility to deliver our workforce plan. We are part of a collaborative Group with the Royal Surrey NHS Foundation Trust. As part of this partnership, colleagues may occasionally work across both organisations to support shared services, development opportunities and patient care. St. Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital. Our values guide our behaviours, building a stronger, resilient, forward thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services. We can offer you the full range of NHS benefits and discounts.

Please note that adverts may close early, so early application is encouraged.

Job responsibilities

• Deal with public and staff in a professional manner.
• Be flexible in working hours.
• Undertake daily site walk abouts and report any equipment failures to the Estates helpdesk.
• Maintain a high personal appearance.
• Participate in all mandatory training and training appropriate to the job.
• Communicate with all levels of staff, visitors and patients.

Person Specification Skills

• Experience working with vulnerable people.
• Physically fit.
• Experience in a healthcare setting.
• Knowledge of conflict resolution / SIA licence.
• Current UK Driving Licence.

Qualifications

• Verbal and written English skills.
• Willingness to undertake further training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and such a submission for Disclosure will be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust