Job Description: Lead the digital transformation of a fast-growing organisation where your data expertise will directly shape strategic decisions and operational excellence. Our client is an innovative and fast-growing organisation seeking a Digital Systems & Reporting Lead to strengthen their data and digital capabilities. This is a pivotal role that will enable better decision-making, improve operational efficiency, and support the delivery of future initiatives. The Role You will work closely with finance, operations, and engineering teams to design and implement scalable digital systems and reporting frameworks. The role involves developing structured data models, dashboards, and reporting processes that provide accurate and actionable insights. You will also identify opportunities to streamline workflows, introduce automation, and leverage emerging technologies, including AI tools. A core focus will be embedding these processes into day-to-day business operations, ensuring data is reliable, accessible, and consistently managed. Key Responsibilities Develop and deliver a digital systems roadmap aligned with organisational goals Assess current systems and introduce tools to support: operational data management project and engineering workflows document management financial and operational reporting goals Create integrated dashboards and reporting processes for operational and financial performance Collaborate with teams to ensure structured, consistent, and usable data capture Identify and implement automation and AI solutions to enhance workflows Maintain strong data governance and cybersecurity practices Translate business needs into practical and scalable system solutions Candidate Requirements Essential: Experience implementing or managing business information systems or digital platforms Strong knowledge of data management, integration, and reporting Ability to translate business requirements into practical solutions Experience working cross-functionally with finance, operations, and technical teams Strong organisational, analytical, and problem-solving skills Able to work independently and collaboratively Right to work in the UK (sponsorship not available) Desirable: Experience with dashboards or analytics tools Familiarity with asset or operational data systems Experience implementing automation or AI-enabled processes Background in operational, technical, or project-led environments If you have the relevant experience required for this fantastic opportunity, please submit your CV in the first instance. Jobline Staffing are an Equal Opportunities employer. Entitlement to work in the UK is essential.
May 01, 2026
Full time
Job Description: Lead the digital transformation of a fast-growing organisation where your data expertise will directly shape strategic decisions and operational excellence. Our client is an innovative and fast-growing organisation seeking a Digital Systems & Reporting Lead to strengthen their data and digital capabilities. This is a pivotal role that will enable better decision-making, improve operational efficiency, and support the delivery of future initiatives. The Role You will work closely with finance, operations, and engineering teams to design and implement scalable digital systems and reporting frameworks. The role involves developing structured data models, dashboards, and reporting processes that provide accurate and actionable insights. You will also identify opportunities to streamline workflows, introduce automation, and leverage emerging technologies, including AI tools. A core focus will be embedding these processes into day-to-day business operations, ensuring data is reliable, accessible, and consistently managed. Key Responsibilities Develop and deliver a digital systems roadmap aligned with organisational goals Assess current systems and introduce tools to support: operational data management project and engineering workflows document management financial and operational reporting goals Create integrated dashboards and reporting processes for operational and financial performance Collaborate with teams to ensure structured, consistent, and usable data capture Identify and implement automation and AI solutions to enhance workflows Maintain strong data governance and cybersecurity practices Translate business needs into practical and scalable system solutions Candidate Requirements Essential: Experience implementing or managing business information systems or digital platforms Strong knowledge of data management, integration, and reporting Ability to translate business requirements into practical solutions Experience working cross-functionally with finance, operations, and technical teams Strong organisational, analytical, and problem-solving skills Able to work independently and collaboratively Right to work in the UK (sponsorship not available) Desirable: Experience with dashboards or analytics tools Familiarity with asset or operational data systems Experience implementing automation or AI-enabled processes Background in operational, technical, or project-led environments If you have the relevant experience required for this fantastic opportunity, please submit your CV in the first instance. Jobline Staffing are an Equal Opportunities employer. Entitlement to work in the UK is essential.
Role Security Consulting Manager Location England or Edinburgh Career Level Manager Note on Security Clearance Please note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Qualification To work with and manage client challenges and opportunities in a dynamic, fast paced environment. The management of complex identity deliveries from conception to sign off. Enhance your existing skill sets to refine your identity and access management knowledge and define ground breaking technologies. Responsibilities Lead and support complex IAG deliveries - SailPoint/Savyint/Omada/OneIdentity/Okta/Similar across consumer groups. Drive practice growth, and act as a trusted advisor to senior stakeholders. Be client facing to interact closely with the client to help resolve client challenges. Combine deep technical expertise with strong consulting and leadership skills to deliver measurable business and security outcomes. Essential Skills and Experience Strong understanding of Identity and Access Governance (IAG) concepts, platforms, and industry best practices, with hands on experience delivering at least one end to end IAG implementation. Proven experience with leading IAG vendors (e.g. SailPoint, Saviynt, Omada, One Identity, Okta), including deep knowledge of core components and the ability to design or oversee custom connector integrations with upstream and downstream systems. Excellent written and verbal communication skills, with the ability to clearly articulate complex technical concepts to both technical and non technical audiences, including senior leadership. Strong organisational and delivery management skills, with experience tracking and managing large volumes of delivery activity, incidents, dependencies, and risks. Experience developing and maintaining operational and governance documentation, including IAM operating models, runbooks, user training materials, and disaster recovery plans. Desirable Skills Professional certification in one or more IAM/IAG platforms. Working knowledge of information security and risk management frameworks, such as ISO/IEC 27001, COBIT, and NIST (including NIST 800-53 and the Cybersecurity Framework). Experience with Power BI, Active Directory, and related identity infrastructure. Experience onboarding cloud platforms and accounts into an enterprise IAM/IAG solution. Set Yourself Apart Strong consulting and advisory capability, with a demonstrated ability to support new business origination, shape proposals, and articulate value to both clients and internal stakeholders. Ability to communicate and collaborate effectively across the firm, bridging delivery, sales, architecture, and leadership teams to drive successful outcomes. Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/08/2023 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS . Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Apr 30, 2026
Full time
Role Security Consulting Manager Location England or Edinburgh Career Level Manager Note on Security Clearance Please note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Qualification To work with and manage client challenges and opportunities in a dynamic, fast paced environment. The management of complex identity deliveries from conception to sign off. Enhance your existing skill sets to refine your identity and access management knowledge and define ground breaking technologies. Responsibilities Lead and support complex IAG deliveries - SailPoint/Savyint/Omada/OneIdentity/Okta/Similar across consumer groups. Drive practice growth, and act as a trusted advisor to senior stakeholders. Be client facing to interact closely with the client to help resolve client challenges. Combine deep technical expertise with strong consulting and leadership skills to deliver measurable business and security outcomes. Essential Skills and Experience Strong understanding of Identity and Access Governance (IAG) concepts, platforms, and industry best practices, with hands on experience delivering at least one end to end IAG implementation. Proven experience with leading IAG vendors (e.g. SailPoint, Saviynt, Omada, One Identity, Okta), including deep knowledge of core components and the ability to design or oversee custom connector integrations with upstream and downstream systems. Excellent written and verbal communication skills, with the ability to clearly articulate complex technical concepts to both technical and non technical audiences, including senior leadership. Strong organisational and delivery management skills, with experience tracking and managing large volumes of delivery activity, incidents, dependencies, and risks. Experience developing and maintaining operational and governance documentation, including IAM operating models, runbooks, user training materials, and disaster recovery plans. Desirable Skills Professional certification in one or more IAM/IAG platforms. Working knowledge of information security and risk management frameworks, such as ISO/IEC 27001, COBIT, and NIST (including NIST 800-53 and the Cybersecurity Framework). Experience with Power BI, Active Directory, and related identity infrastructure. Experience onboarding cloud platforms and accounts into an enterprise IAM/IAG solution. Set Yourself Apart Strong consulting and advisory capability, with a demonstrated ability to support new business origination, shape proposals, and articulate value to both clients and internal stakeholders. Ability to communicate and collaborate effectively across the firm, bridging delivery, sales, architecture, and leadership teams to drive successful outcomes. Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/08/2023 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS . Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose: To deliver optimal operational performance, personally provide decision support to key operations stakeholders and ensure that the internal control environment is implemented in line with group policy, and lead on Finance process, governance and standardisation for all operations Key Accountabilities: Provide leadership and direction to ensure that the local finance team is engaged, focused, developed and delivering to their full potential Take ownership of the internal control environment to ensure that identified risks are addressed, and ensure the integrity of the balance sheet through monthly detailed reviews and maintaining a detailed knowledge of balance sheet items including risks and opportunities Support key stakeholders to ensure optimal decisions are made with factual information. Take the lead on preparation of financials for business cases, capital investment proposals and other such activity. Own financial review to assess the delivery of initiatives Optimise financial performance with a particular focus on budget process and conversion reconciliation by providing support and challenge to stakeholders and budget holders. Lead the process for a robust budget and forecasting process including communication key stakeholders. Be a driver of continuous improvement e.g., through margin accretion, GME, GEE, GPE, site conversion or net revenue management Owner and gatekeeper of the site capital process, including planning and prioritising future spend, maintaining an accurate view of capital cash spend phasing, risk monitoring and management, monitoring and challenge of project timescales from inception to completion, quality control for all capital proposals being issued from the site and monitoring capital spend Contribute to the wider finance team to ensure continuous improvement in controls, efficiency and ways of working Lead key projects when called upon to enable data to be understood, insight gleaned and better solution delivered Play a key role in driving excellence across the business, including monitoring and driving of performance In conjunction with the data and analytics team, develop, continually improve, own and implement advanced analytics that lead to improved insights and recommended actions for the senior leadership team to use to drive improved business performance Actively sponsor and commit the necessary resource and focus required to deliver our inclusion and diversity commitments, goals and targets and be a role model for inclusive leadership behaviours Actively sponsor and commit the necessary resource and focus required to support delivery of our sustainability commitments, goals and targets Actively manage organisational risk related to both Cyber Security and data, by committing the necessary focus, resource and investing in the skills and experience required to ensure compliance to relevant policies and legislation, along with taking ownership for personal and commercial data processed throughout the group Knowledge, Skills and Experience (ACA, ACCA, CIMA) post qualification experience Experience of operational or commercial decision support Excellent interpersonal skills, able to communicate to all levels of the business Ability to build, lead and develop a high performing teamProactive, organised and able to work flexibly in order to meet deadlines and have the drive to deliver results Able to partner, challenge and collaborate at a senior level and provide value add insight to a team of professionals What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
Apr 30, 2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose: To deliver optimal operational performance, personally provide decision support to key operations stakeholders and ensure that the internal control environment is implemented in line with group policy, and lead on Finance process, governance and standardisation for all operations Key Accountabilities: Provide leadership and direction to ensure that the local finance team is engaged, focused, developed and delivering to their full potential Take ownership of the internal control environment to ensure that identified risks are addressed, and ensure the integrity of the balance sheet through monthly detailed reviews and maintaining a detailed knowledge of balance sheet items including risks and opportunities Support key stakeholders to ensure optimal decisions are made with factual information. Take the lead on preparation of financials for business cases, capital investment proposals and other such activity. Own financial review to assess the delivery of initiatives Optimise financial performance with a particular focus on budget process and conversion reconciliation by providing support and challenge to stakeholders and budget holders. Lead the process for a robust budget and forecasting process including communication key stakeholders. Be a driver of continuous improvement e.g., through margin accretion, GME, GEE, GPE, site conversion or net revenue management Owner and gatekeeper of the site capital process, including planning and prioritising future spend, maintaining an accurate view of capital cash spend phasing, risk monitoring and management, monitoring and challenge of project timescales from inception to completion, quality control for all capital proposals being issued from the site and monitoring capital spend Contribute to the wider finance team to ensure continuous improvement in controls, efficiency and ways of working Lead key projects when called upon to enable data to be understood, insight gleaned and better solution delivered Play a key role in driving excellence across the business, including monitoring and driving of performance In conjunction with the data and analytics team, develop, continually improve, own and implement advanced analytics that lead to improved insights and recommended actions for the senior leadership team to use to drive improved business performance Actively sponsor and commit the necessary resource and focus required to deliver our inclusion and diversity commitments, goals and targets and be a role model for inclusive leadership behaviours Actively sponsor and commit the necessary resource and focus required to support delivery of our sustainability commitments, goals and targets Actively manage organisational risk related to both Cyber Security and data, by committing the necessary focus, resource and investing in the skills and experience required to ensure compliance to relevant policies and legislation, along with taking ownership for personal and commercial data processed throughout the group Knowledge, Skills and Experience (ACA, ACCA, CIMA) post qualification experience Experience of operational or commercial decision support Excellent interpersonal skills, able to communicate to all levels of the business Ability to build, lead and develop a high performing teamProactive, organised and able to work flexibly in order to meet deadlines and have the drive to deliver results Able to partner, challenge and collaborate at a senior level and provide value add insight to a team of professionals What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
St John Ambulance is seeking an exceptional Chief Information Officer to join the Executive Leadership Team and lead the charity's digital, data and technology agenda at a time of significant organisational transformation. Reporting directly to the Chief Executive, the CIO will hold full accountability for delivering St John's technology roadmap and driving enterprise-wide digital transformation. The role will ensure that technology, digital and data platforms are safe, resilient, compliant and future-ready, supporting a modern, high-quality digital working environment for staff and volunteers and enabling effective strategic and operational decision-making. The CIO will provide executive leadership across digital transformation, core technology services, data and insight, cyber security and information governance, and will lead the organisation's programme management function. A key focus will be embedding a data-informed culture and the responsible, ethical adoption of emerging technologies, including artificial intelligence, while maintaining strong governance, safeguarding and public trust. The successful candidate will bring: A compelling track record as a board-level or senior executive leader within a complex organisation. Deep experience leading digital, data and technology services at scale, ideally in similarly complex or mission-led environments. Proven success delivering large-scale, cross-organisational transformation and change portfolios. Experience of working with volunteer-based or people-powered organisations. Strong leadership presence with the ability to engage, influence and build trust across diverse stakeholder groups, underpinned by a values-led and emotionally intelligent leadership style. This role is nationwide, with travel around the UK. This is a rare opportunity to shape the digital future of a nationally recognised charity and to play a critical role in strengthening community health resilience through technology, data and innovation.
Apr 30, 2026
Full time
St John Ambulance is seeking an exceptional Chief Information Officer to join the Executive Leadership Team and lead the charity's digital, data and technology agenda at a time of significant organisational transformation. Reporting directly to the Chief Executive, the CIO will hold full accountability for delivering St John's technology roadmap and driving enterprise-wide digital transformation. The role will ensure that technology, digital and data platforms are safe, resilient, compliant and future-ready, supporting a modern, high-quality digital working environment for staff and volunteers and enabling effective strategic and operational decision-making. The CIO will provide executive leadership across digital transformation, core technology services, data and insight, cyber security and information governance, and will lead the organisation's programme management function. A key focus will be embedding a data-informed culture and the responsible, ethical adoption of emerging technologies, including artificial intelligence, while maintaining strong governance, safeguarding and public trust. The successful candidate will bring: A compelling track record as a board-level or senior executive leader within a complex organisation. Deep experience leading digital, data and technology services at scale, ideally in similarly complex or mission-led environments. Proven success delivering large-scale, cross-organisational transformation and change portfolios. Experience of working with volunteer-based or people-powered organisations. Strong leadership presence with the ability to engage, influence and build trust across diverse stakeholder groups, underpinned by a values-led and emotionally intelligent leadership style. This role is nationwide, with travel around the UK. This is a rare opportunity to shape the digital future of a nationally recognised charity and to play a critical role in strengthening community health resilience through technology, data and innovation.
St John Ambulance is seeking an exceptional Chief Information Officer to join the Executive Leadership Team and lead the charity's digital, data and technology agenda at a time of significant organisational transformation. Reporting directly to the Chief Executive, the CIO will hold full accountability for delivering St John's technology roadmap and driving enterprise-wide digital transformation. The role will ensure that technology, digital and data platforms are safe, resilient, compliant and future-ready, supporting a modern, high-quality digital working environment for staff and volunteers and enabling effective strategic and operational decision-making. The CIO will provide executive leadership across digital transformation, core technology services, data and insight, cyber security and information governance, and will lead the organisation's programme management function. A key focus will be embedding a data-informed culture and the responsible, ethical adoption of emerging technologies, including artificial intelligence, while maintaining strong governance, safeguarding and public trust. The successful candidate will bring: A compelling track record as a board-level or senior executive leader within a complex organisation. Deep experience leading digital, data and technology services at scale, ideally in similarly complex or mission-led environments. Proven success delivering large-scale, cross-organisational transformation and change portfolios. Experience of working with volunteer-based or people-powered organisations. Strong leadership presence with the ability to engage, influence and build trust across diverse stakeholder groups, underpinned by a values-led and emotionally intelligent leadership style. This role is nationwide, with travel around the UK. This is a rare opportunity to shape the digital future of a nationally recognised charity and to play a critical role in strengthening community health resilience through technology, data and innovation.
Apr 30, 2026
Full time
St John Ambulance is seeking an exceptional Chief Information Officer to join the Executive Leadership Team and lead the charity's digital, data and technology agenda at a time of significant organisational transformation. Reporting directly to the Chief Executive, the CIO will hold full accountability for delivering St John's technology roadmap and driving enterprise-wide digital transformation. The role will ensure that technology, digital and data platforms are safe, resilient, compliant and future-ready, supporting a modern, high-quality digital working environment for staff and volunteers and enabling effective strategic and operational decision-making. The CIO will provide executive leadership across digital transformation, core technology services, data and insight, cyber security and information governance, and will lead the organisation's programme management function. A key focus will be embedding a data-informed culture and the responsible, ethical adoption of emerging technologies, including artificial intelligence, while maintaining strong governance, safeguarding and public trust. The successful candidate will bring: A compelling track record as a board-level or senior executive leader within a complex organisation. Deep experience leading digital, data and technology services at scale, ideally in similarly complex or mission-led environments. Proven success delivering large-scale, cross-organisational transformation and change portfolios. Experience of working with volunteer-based or people-powered organisations. Strong leadership presence with the ability to engage, influence and build trust across diverse stakeholder groups, underpinned by a values-led and emotionally intelligent leadership style. This role is nationwide, with travel around the UK. This is a rare opportunity to shape the digital future of a nationally recognised charity and to play a critical role in strengthening community health resilience through technology, data and innovation.
St John Ambulance is seeking an exceptional Chief Information Officer to join the Executive Leadership Team and lead the charity's digital, data and technology agenda at a time of significant organisational transformation. Reporting directly to the Chief Executive, the CIO will hold full accountability for delivering St John's technology roadmap and driving enterprise-wide digital transformation. The role will ensure that technology, digital and data platforms are safe, resilient, compliant and future-ready, supporting a modern, high-quality digital working environment for staff and volunteers and enabling effective strategic and operational decision-making. The CIO will provide executive leadership across digital transformation, core technology services, data and insight, cyber security and information governance, and will lead the organisation's programme management function. A key focus will be embedding a data-informed culture and the responsible, ethical adoption of emerging technologies, including artificial intelligence, while maintaining strong governance, safeguarding and public trust. The successful candidate will bring: A compelling track record as a board-level or senior executive leader within a complex organisation. Deep experience leading digital, data and technology services at scale, ideally in similarly complex or mission-led environments. Proven success delivering large-scale, cross-organisational transformation and change portfolios. Experience of working with volunteer-based or people-powered organisations. Strong leadership presence with the ability to engage, influence and build trust across diverse stakeholder groups, underpinned by a values-led and emotionally intelligent leadership style. This role is nationwide, with travel around the UK. This is a rare opportunity to shape the digital future of a nationally recognised charity and to play a critical role in strengthening community health resilience through technology, data and innovation.
Apr 30, 2026
Full time
St John Ambulance is seeking an exceptional Chief Information Officer to join the Executive Leadership Team and lead the charity's digital, data and technology agenda at a time of significant organisational transformation. Reporting directly to the Chief Executive, the CIO will hold full accountability for delivering St John's technology roadmap and driving enterprise-wide digital transformation. The role will ensure that technology, digital and data platforms are safe, resilient, compliant and future-ready, supporting a modern, high-quality digital working environment for staff and volunteers and enabling effective strategic and operational decision-making. The CIO will provide executive leadership across digital transformation, core technology services, data and insight, cyber security and information governance, and will lead the organisation's programme management function. A key focus will be embedding a data-informed culture and the responsible, ethical adoption of emerging technologies, including artificial intelligence, while maintaining strong governance, safeguarding and public trust. The successful candidate will bring: A compelling track record as a board-level or senior executive leader within a complex organisation. Deep experience leading digital, data and technology services at scale, ideally in similarly complex or mission-led environments. Proven success delivering large-scale, cross-organisational transformation and change portfolios. Experience of working with volunteer-based or people-powered organisations. Strong leadership presence with the ability to engage, influence and build trust across diverse stakeholder groups, underpinned by a values-led and emotionally intelligent leadership style. This role is nationwide, with travel around the UK. This is a rare opportunity to shape the digital future of a nationally recognised charity and to play a critical role in strengthening community health resilience through technology, data and innovation.
St John Ambulance is seeking an exceptional Chief Information Officer to join the Executive Leadership Team and lead the charity's digital, data and technology agenda at a time of significant organisational transformation. Reporting directly to the Chief Executive, the CIO will hold full accountability for delivering St John's technology roadmap and driving enterprise-wide digital transformation. The role will ensure that technology, digital and data platforms are safe, resilient, compliant and future-ready, supporting a modern, high-quality digital working environment for staff and volunteers and enabling effective strategic and operational decision-making. The CIO will provide executive leadership across digital transformation, core technology services, data and insight, cyber security and information governance, and will lead the organisation's programme management function. A key focus will be embedding a data-informed culture and the responsible, ethical adoption of emerging technologies, including artificial intelligence, while maintaining strong governance, safeguarding and public trust. The successful candidate will bring: A compelling track record as a board-level or senior executive leader within a complex organisation. Deep experience leading digital, data and technology services at scale, ideally in similarly complex or mission-led environments. Proven success delivering large-scale, cross-organisational transformation and change portfolios. Experience of working with volunteer-based or people-powered organisations. Strong leadership presence with the ability to engage, influence and build trust across diverse stakeholder groups, underpinned by a values-led and emotionally intelligent leadership style. This role is nationwide, with travel around the UK. This is a rare opportunity to shape the digital future of a nationally recognised charity and to play a critical role in strengthening community health resilience through technology, data and innovation.
Apr 30, 2026
Full time
St John Ambulance is seeking an exceptional Chief Information Officer to join the Executive Leadership Team and lead the charity's digital, data and technology agenda at a time of significant organisational transformation. Reporting directly to the Chief Executive, the CIO will hold full accountability for delivering St John's technology roadmap and driving enterprise-wide digital transformation. The role will ensure that technology, digital and data platforms are safe, resilient, compliant and future-ready, supporting a modern, high-quality digital working environment for staff and volunteers and enabling effective strategic and operational decision-making. The CIO will provide executive leadership across digital transformation, core technology services, data and insight, cyber security and information governance, and will lead the organisation's programme management function. A key focus will be embedding a data-informed culture and the responsible, ethical adoption of emerging technologies, including artificial intelligence, while maintaining strong governance, safeguarding and public trust. The successful candidate will bring: A compelling track record as a board-level or senior executive leader within a complex organisation. Deep experience leading digital, data and technology services at scale, ideally in similarly complex or mission-led environments. Proven success delivering large-scale, cross-organisational transformation and change portfolios. Experience of working with volunteer-based or people-powered organisations. Strong leadership presence with the ability to engage, influence and build trust across diverse stakeholder groups, underpinned by a values-led and emotionally intelligent leadership style. This role is nationwide, with travel around the UK. This is a rare opportunity to shape the digital future of a nationally recognised charity and to play a critical role in strengthening community health resilience through technology, data and innovation.
Lay Trustee - Digital Transformation Location: Hybrid, with attendance at London meetings Remuneration: Unremunerated (expenses covered) Type: Non Executive / Governance Role About The Organisation This charity is a historic and globally recognised professional body, dedicated to advancing surgical practice, improving patient outcomes, and influencing healthcare standards worldwide. With 26,000 members and a mission that touches clinicians, students, policymakers, and the public, it plays a pivotal role in shaping the future of surgery. This organisation is partway through an ambitious programme of digital modernisation. Following significant recent investment in platforms, infrastructure, data systems and digital capability, it is entering a new and exciting phase: turning strong digital foundations into genuine organisational transformation. This is a rare opportunity to influence digital strategy at national level within an institution committed to modernising, becoming more agile, and expanding its impact across the health landscape. What You Can Look Forward To As a Lay Trustee on the Digital Committee, you will help shape the future digital direction of a high impact organisation at a genuine turning point. You will: Guide and Influence Strategic Digital Transformation Provide Robust Challenge and Expert Insight Champion a Confident, Ethical and Forward Thinking Approach Coach and Encourage Teams Driving Change Shape the Digital Culture of a National Institution Why This Role Matters The organisation is at a pivotal moment. Your expertise will directly influence national impact. You will support an organisation genuinely trying to evolve. You will be part of a warm, committed and mission driven Board. About You This organisation is seeking a strategic digital leader who can challenge constructively, inspire confidence, and bring fresh perspective. Skills and Experience Strong grounding in digital transformation, either from a "hard tech" perspective (systems, data, infrastructure) or "soft digital" (web, UX, content, CRM engagement) - ideally with appreciation for both. Understanding of data strategy, CRM value, and digital member/user engagement. Awareness of cybersecurity, technology resilience and digital risk. Knowledge of responsible and ethical AI, with a positive and future oriented outlook. Experience in membership organisations, B2C digital engagement, or resource constrained environments is highly advantageous. Ability to operate confidently at Board level, providing high quality governance oversight without becoming operational. Personal Attributes Strategic, visionary and ambitious - yet pragmatic about scale and resources. Empathetic, relatable and skilled at building trust. A natural coach and mentor who builds confidence in others. Comfortable challenging senior stakeholders constructively. Values driven, collaborative, and motivated by public good impact. Recruitment Timeline To ensure equitable access to information and uphold the their commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Wednesday 22nd April 2026 and we will send you a link. Application Deadline: 5pm Friday 8th May 2026 Interviews: w/c 25th May 2026 How to Apply Charity People Ltd is acting as a recruitment agency advisor to this charity on this appointment. Interested candidates are invited to submit a CV to and request a candidate pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala on or We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you. Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.
Apr 30, 2026
Full time
Lay Trustee - Digital Transformation Location: Hybrid, with attendance at London meetings Remuneration: Unremunerated (expenses covered) Type: Non Executive / Governance Role About The Organisation This charity is a historic and globally recognised professional body, dedicated to advancing surgical practice, improving patient outcomes, and influencing healthcare standards worldwide. With 26,000 members and a mission that touches clinicians, students, policymakers, and the public, it plays a pivotal role in shaping the future of surgery. This organisation is partway through an ambitious programme of digital modernisation. Following significant recent investment in platforms, infrastructure, data systems and digital capability, it is entering a new and exciting phase: turning strong digital foundations into genuine organisational transformation. This is a rare opportunity to influence digital strategy at national level within an institution committed to modernising, becoming more agile, and expanding its impact across the health landscape. What You Can Look Forward To As a Lay Trustee on the Digital Committee, you will help shape the future digital direction of a high impact organisation at a genuine turning point. You will: Guide and Influence Strategic Digital Transformation Provide Robust Challenge and Expert Insight Champion a Confident, Ethical and Forward Thinking Approach Coach and Encourage Teams Driving Change Shape the Digital Culture of a National Institution Why This Role Matters The organisation is at a pivotal moment. Your expertise will directly influence national impact. You will support an organisation genuinely trying to evolve. You will be part of a warm, committed and mission driven Board. About You This organisation is seeking a strategic digital leader who can challenge constructively, inspire confidence, and bring fresh perspective. Skills and Experience Strong grounding in digital transformation, either from a "hard tech" perspective (systems, data, infrastructure) or "soft digital" (web, UX, content, CRM engagement) - ideally with appreciation for both. Understanding of data strategy, CRM value, and digital member/user engagement. Awareness of cybersecurity, technology resilience and digital risk. Knowledge of responsible and ethical AI, with a positive and future oriented outlook. Experience in membership organisations, B2C digital engagement, or resource constrained environments is highly advantageous. Ability to operate confidently at Board level, providing high quality governance oversight without becoming operational. Personal Attributes Strategic, visionary and ambitious - yet pragmatic about scale and resources. Empathetic, relatable and skilled at building trust. A natural coach and mentor who builds confidence in others. Comfortable challenging senior stakeholders constructively. Values driven, collaborative, and motivated by public good impact. Recruitment Timeline To ensure equitable access to information and uphold the their commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Wednesday 22nd April 2026 and we will send you a link. Application Deadline: 5pm Friday 8th May 2026 Interviews: w/c 25th May 2026 How to Apply Charity People Ltd is acting as a recruitment agency advisor to this charity on this appointment. Interested candidates are invited to submit a CV to and request a candidate pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala on or We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you. Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.
Let's be Stoxx is seeking a Principal Software Engineer to bring expert-level technical leadership to the development and deployment of our financial data distribution platform. We are in the process of a fully re-architecting our distribution ecosystem to a modern componentised set of solutions using GCP technologies. In this IC role, you will collaborate with Software Product Management to establish direction and refine requirements and within the Engineering team to design, build, prove and migrate to the new stack.You'll be passionate about delivery of incremental value. You have experience defining and leveraging Generative SDLC approaches to rapidly turn complex requirements and designs into capable solutions. You'll be able to demonstrate comfort and success in a matrixed organisation where reporting lines do not always dictate technical direction - in a culture where the global Data Engineering functions collaborate to achieve shared success. You will collaborate with cross-functional peers and stakeholders to share best practice and knowledge and drive continuous improvement initiatives.You'll be a humble expert, willing and able to meet people at their level and both help them and learn from them. You'll lead by example, using data and proof-of-concepts to bring people along and make them successful. You'll own deliverables as well as co-developing solutions with your peers and colleagues, to help others develop.Success in this role means you successfully navigate the line between personal and team value delivery - you embody beliefs and practices that helping your peers and colleagues grow and deliver their best, improves and reflects back on you too. Responsibilities Technical architect - Co-own our data distribution architecture and its evolution with peer Principal Data Engineers Generously share your experience to help your peers develop and grow Interpret product needs, requirements and enterprise policies into project requirements Be hands on, do what you expect others to do Help delivery teams implement your project requirements, focusing on automation and maximising reuse, quality and value Advocate for our architecture and solutions, demonstrating technical principles and business value and constantly seek feedback Assist with recruiting activities Keep abreast of emerging trends and technologies in cloud data distribution and operation, to form and disseminate new insights Requirements 10+ years experience, with at least 5 in senior data engineering roles, with focus on data distribution in the cloud Experience as a technical thought leader Experience coaching and mentoring high-performing teams Experience leading the development and deployment of large-scale, complex data pipelines Experience using and getting the best out of generative AI approaches API first mindset Design and delivery of decomposed batch preparation and real-time API pipelines Experience of user-entitlement management Experience of cloud development, the benefits and challenges Design and completion of complex migration projects, from technical and process/systems perspectives Experience of GCP products across database, serverless, containerization and API Pragmatic experience using agile to deliver incremental value Experience working in a global or multinational team setting Strong communication and collaboration skills Focus on simplicity, automation and observability Bachelor's or master's degree in computer science or related field Expertise in Python, Golang, SQL, Apigee Desirable Experience building and integrating agentic RAG solutions into data pipelines Experience with data cataloguing capabilities Domain knowledge of financial market data and financial index data models and feeds What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow-professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let's empower, collaborate, and inspire. Let's be . About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. STOXX(R) and DAX(R) indices comprise a global and comprehensive family of more than 17,000 strictly rules-based and transparent indices. Best known for the leading European equity indices EURO STOXX 50(R), STOXX(R) Europe 600 and DAX(R), the portfolio of index solutions consists of total market, benchmark, blue-chip, sustainability, thematic and factor-based indices covering a complete set of world, regional and country markets. STOXX and DAX indices are licensed to more than 550 companies around the world for benchmarking purposes and as underlyings for ETFs, futures and options, structured products, and passively managed investment funds. STOXX Ltd., part of the ISS STOXX group of companies, is the administrator of the STOXX and DAX indices under the European Benchmark Regulation. Visit our website: View additional open roles: Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. Let's empower, collaborate, and inspire one another. Let's be !ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately
Apr 30, 2026
Full time
Let's be Stoxx is seeking a Principal Software Engineer to bring expert-level technical leadership to the development and deployment of our financial data distribution platform. We are in the process of a fully re-architecting our distribution ecosystem to a modern componentised set of solutions using GCP technologies. In this IC role, you will collaborate with Software Product Management to establish direction and refine requirements and within the Engineering team to design, build, prove and migrate to the new stack.You'll be passionate about delivery of incremental value. You have experience defining and leveraging Generative SDLC approaches to rapidly turn complex requirements and designs into capable solutions. You'll be able to demonstrate comfort and success in a matrixed organisation where reporting lines do not always dictate technical direction - in a culture where the global Data Engineering functions collaborate to achieve shared success. You will collaborate with cross-functional peers and stakeholders to share best practice and knowledge and drive continuous improvement initiatives.You'll be a humble expert, willing and able to meet people at their level and both help them and learn from them. You'll lead by example, using data and proof-of-concepts to bring people along and make them successful. You'll own deliverables as well as co-developing solutions with your peers and colleagues, to help others develop.Success in this role means you successfully navigate the line between personal and team value delivery - you embody beliefs and practices that helping your peers and colleagues grow and deliver their best, improves and reflects back on you too. Responsibilities Technical architect - Co-own our data distribution architecture and its evolution with peer Principal Data Engineers Generously share your experience to help your peers develop and grow Interpret product needs, requirements and enterprise policies into project requirements Be hands on, do what you expect others to do Help delivery teams implement your project requirements, focusing on automation and maximising reuse, quality and value Advocate for our architecture and solutions, demonstrating technical principles and business value and constantly seek feedback Assist with recruiting activities Keep abreast of emerging trends and technologies in cloud data distribution and operation, to form and disseminate new insights Requirements 10+ years experience, with at least 5 in senior data engineering roles, with focus on data distribution in the cloud Experience as a technical thought leader Experience coaching and mentoring high-performing teams Experience leading the development and deployment of large-scale, complex data pipelines Experience using and getting the best out of generative AI approaches API first mindset Design and delivery of decomposed batch preparation and real-time API pipelines Experience of user-entitlement management Experience of cloud development, the benefits and challenges Design and completion of complex migration projects, from technical and process/systems perspectives Experience of GCP products across database, serverless, containerization and API Pragmatic experience using agile to deliver incremental value Experience working in a global or multinational team setting Strong communication and collaboration skills Focus on simplicity, automation and observability Bachelor's or master's degree in computer science or related field Expertise in Python, Golang, SQL, Apigee Desirable Experience building and integrating agentic RAG solutions into data pipelines Experience with data cataloguing capabilities Domain knowledge of financial market data and financial index data models and feeds What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow-professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let's empower, collaborate, and inspire. Let's be . About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. STOXX(R) and DAX(R) indices comprise a global and comprehensive family of more than 17,000 strictly rules-based and transparent indices. Best known for the leading European equity indices EURO STOXX 50(R), STOXX(R) Europe 600 and DAX(R), the portfolio of index solutions consists of total market, benchmark, blue-chip, sustainability, thematic and factor-based indices covering a complete set of world, regional and country markets. STOXX and DAX indices are licensed to more than 550 companies around the world for benchmarking purposes and as underlyings for ETFs, futures and options, structured products, and passively managed investment funds. STOXX Ltd., part of the ISS STOXX group of companies, is the administrator of the STOXX and DAX indices under the European Benchmark Regulation. Visit our website: View additional open roles: Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. Let's empower, collaborate, and inspire one another. Let's be !ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately
Role: Cyber Security Consultant Salary: to £135,000 package per annum depending on experience Location: hybrid in London 2-3x per week We're looking for a Cyber Security Consultant to step into a senior cyber leadership role where you'll shape and deliver high-impact security engagements for complex, customer-focused organisations. You'll work at the forefront of cyber risk, partnering with senior leaders to tackle modern threats, regulatory pressure and large-scale digital challenges while driving excellence in delivery and growth. You'll be working in a hybrid environment, split between 2-3 x per week on site in London / on the client site, and working remotely. Candidates must be UK-based, with full right to work in the UK without sponsorship. This is a full-time permanent Cyber Security Consultant position, paying up to £135,000 package per annum, depending on experience. Skills and experience required: A strong background in shaping and advising on information security or technology risk within complex, customer-driven organisations Comfortable working across commercial functions, including sales process ownership, presales support, and customer success The capability to take ownership of delivery , balance competing priorities, and operate confidently with senior decision-makers A robust understanding of modern cyber threats and the application of recognised security standards and best-practice controls - ISO 27001, NIST CSF, CIS Controls, GDPR etc Hands-on exposure to risks arising from cloud adoption, digital platforms and the protection of identities and sensitive data Awareness of technology and supplier dependencies, including risks associated with extended ecosystems and business-critical services The ability to communicate technical issues in a clear, pragmatic way that supports informed business decisions Experience guiding, supporting and developing diverse teams operating at pace Familiarity with operating in regulated or compliance-driven environments Experience supporting or advising during security incidents or high-pressure situations is advantageous Progress towards, or attainment of, professional security or risk-related qualifications What you'd be doing: Owning and delivering complex cyber initiatives from discovery through to implementation and change delivery Providing strategic guidance on security risk, preparedness, supplier assurance, cloud platforms and operational resilience Offering informed, pragmatic perspectives on modern commercial platforms and their security implications Establishing credibility and long-term working relationships with senior stakeholders across multiple industry sectors Contributing to market growth activities, including proposals, bids and development of new service propositions Using recognised security standards and regulatory principles to shape advice and delivery approaches Benefits : A flexible benefits package Hybrid working model with time split between office, home and client site Private medical insurance Paid volunteering days Plus additional benefits If you're interested, then we'd love to hear from you - please Apply Now and send a CV for quick review. Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. Security, Cyber, Risk, Compliance, Governance, Advisory, Consulting, Consultant, Roadmaps, Incidents, 27001, NIST CSF, PCI DSS, GDPR, SOC2, CIS, CISSP, CISM, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 30, 2026
Full time
Role: Cyber Security Consultant Salary: to £135,000 package per annum depending on experience Location: hybrid in London 2-3x per week We're looking for a Cyber Security Consultant to step into a senior cyber leadership role where you'll shape and deliver high-impact security engagements for complex, customer-focused organisations. You'll work at the forefront of cyber risk, partnering with senior leaders to tackle modern threats, regulatory pressure and large-scale digital challenges while driving excellence in delivery and growth. You'll be working in a hybrid environment, split between 2-3 x per week on site in London / on the client site, and working remotely. Candidates must be UK-based, with full right to work in the UK without sponsorship. This is a full-time permanent Cyber Security Consultant position, paying up to £135,000 package per annum, depending on experience. Skills and experience required: A strong background in shaping and advising on information security or technology risk within complex, customer-driven organisations Comfortable working across commercial functions, including sales process ownership, presales support, and customer success The capability to take ownership of delivery , balance competing priorities, and operate confidently with senior decision-makers A robust understanding of modern cyber threats and the application of recognised security standards and best-practice controls - ISO 27001, NIST CSF, CIS Controls, GDPR etc Hands-on exposure to risks arising from cloud adoption, digital platforms and the protection of identities and sensitive data Awareness of technology and supplier dependencies, including risks associated with extended ecosystems and business-critical services The ability to communicate technical issues in a clear, pragmatic way that supports informed business decisions Experience guiding, supporting and developing diverse teams operating at pace Familiarity with operating in regulated or compliance-driven environments Experience supporting or advising during security incidents or high-pressure situations is advantageous Progress towards, or attainment of, professional security or risk-related qualifications What you'd be doing: Owning and delivering complex cyber initiatives from discovery through to implementation and change delivery Providing strategic guidance on security risk, preparedness, supplier assurance, cloud platforms and operational resilience Offering informed, pragmatic perspectives on modern commercial platforms and their security implications Establishing credibility and long-term working relationships with senior stakeholders across multiple industry sectors Contributing to market growth activities, including proposals, bids and development of new service propositions Using recognised security standards and regulatory principles to shape advice and delivery approaches Benefits : A flexible benefits package Hybrid working model with time split between office, home and client site Private medical insurance Paid volunteering days Plus additional benefits If you're interested, then we'd love to hear from you - please Apply Now and send a CV for quick review. Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. Security, Cyber, Risk, Compliance, Governance, Advisory, Consulting, Consultant, Roadmaps, Incidents, 27001, NIST CSF, PCI DSS, GDPR, SOC2, CIS, CISSP, CISM, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
MDA IT Service Desk Manager Location: Portsmouth (Hybrid) Clearance: SC (must be able to obtain) Contract: Perm or contract until 30/04/2028 We are seeking an IT Service Manager to support the delivery, coordination, and improvement of IT services across a secure MoD Private Cloud environment. This role is ideal for an experienced Service Manager looking to step into a broader service-management position aligned to ITIL 4, ISO 20000, at a minimum SFIA Level 4. You will be responsible for supporting day-to-day service operations, maintaining service reporting, coordinating incidents and changes, and improving service processes using Atlassian tools (Jira Service Management, Confluence, Jira Assets). What you'll do Support effective delivery of ITIL 4 practices including Incident, Request, Problem, Change, and Service Desk. Monitor technology services performance. Maintain accurate and timely service reporting, KPIs, dashboards, and performance insights. Maintain knowledge bases, SOPs and service documentation in Confluence. Support service improvements, value-stream optimisation and ISO 20000 compliance activities. Configure and maintain Jira Service Management queues, SLA metrics, reports, and simple automation rules. Implement continual service improvement (CSI) initiatives to enhance service efficiency and reliability with the outcome of progressing through to Maturity and Capability Level 5. Maintain risk and issue registers, ensuring robust disaster recovery (DR) and business continuity (BC) arrangements. Assist with Major Incident coordination and service-restoration activities. Contribute to governance and compliance across cyber security, data protection, and information assurance domains. Lead, develop, and mentor IT service and support staff to maintain performance and capability. What you'll bring ITIL 4 Foundation (minimum), ITIL 4 Managing Professional is preferred. Experience working in a Service Operations or ITSM environment. Experience of Jira Service Management and Confluence. Experience of delivering processes at ISO/IEC 20000 standards. Strong communication, stakeholder engagement, and analytical skills. Person Specification (Essential & Desirable Criteria) Essential Criteria ITIL 4 Foundation certified Experience supporting or delivering ITIL 4 processes Working experience with Jira Service Management and Confluence Strong understanding of service operations principles Ability to interpret SLAs, analyse data and produce reporting packs Excellent verbal and written communication Eligibility and willingness to undergo SC and DV clearance Experience working with multiple resolver groups or suppliers Desirable Criteria ITIL 4 Managing Professional ISO/IEC 20000 Foundation or audit exposure Experience in MoD, Defence Digital, or other secure UK Gov environments Knowledge of JSPs or public-sector governance frameworks Problem Management / RCA experience Exposure to Jira Assets / CMDB Understanding of XLAs, user-experience metrics Experience with service improvement initiatives Knowledge of automation (Jira Automation) This is an excellent opportunity to lead and develop a Service Management function, on the journey to achieving ITIL4 Maturity and Capability Level 5 within a high-impact operational environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 30, 2026
Contractor
MDA IT Service Desk Manager Location: Portsmouth (Hybrid) Clearance: SC (must be able to obtain) Contract: Perm or contract until 30/04/2028 We are seeking an IT Service Manager to support the delivery, coordination, and improvement of IT services across a secure MoD Private Cloud environment. This role is ideal for an experienced Service Manager looking to step into a broader service-management position aligned to ITIL 4, ISO 20000, at a minimum SFIA Level 4. You will be responsible for supporting day-to-day service operations, maintaining service reporting, coordinating incidents and changes, and improving service processes using Atlassian tools (Jira Service Management, Confluence, Jira Assets). What you'll do Support effective delivery of ITIL 4 practices including Incident, Request, Problem, Change, and Service Desk. Monitor technology services performance. Maintain accurate and timely service reporting, KPIs, dashboards, and performance insights. Maintain knowledge bases, SOPs and service documentation in Confluence. Support service improvements, value-stream optimisation and ISO 20000 compliance activities. Configure and maintain Jira Service Management queues, SLA metrics, reports, and simple automation rules. Implement continual service improvement (CSI) initiatives to enhance service efficiency and reliability with the outcome of progressing through to Maturity and Capability Level 5. Maintain risk and issue registers, ensuring robust disaster recovery (DR) and business continuity (BC) arrangements. Assist with Major Incident coordination and service-restoration activities. Contribute to governance and compliance across cyber security, data protection, and information assurance domains. Lead, develop, and mentor IT service and support staff to maintain performance and capability. What you'll bring ITIL 4 Foundation (minimum), ITIL 4 Managing Professional is preferred. Experience working in a Service Operations or ITSM environment. Experience of Jira Service Management and Confluence. Experience of delivering processes at ISO/IEC 20000 standards. Strong communication, stakeholder engagement, and analytical skills. Person Specification (Essential & Desirable Criteria) Essential Criteria ITIL 4 Foundation certified Experience supporting or delivering ITIL 4 processes Working experience with Jira Service Management and Confluence Strong understanding of service operations principles Ability to interpret SLAs, analyse data and produce reporting packs Excellent verbal and written communication Eligibility and willingness to undergo SC and DV clearance Experience working with multiple resolver groups or suppliers Desirable Criteria ITIL 4 Managing Professional ISO/IEC 20000 Foundation or audit exposure Experience in MoD, Defence Digital, or other secure UK Gov environments Knowledge of JSPs or public-sector governance frameworks Problem Management / RCA experience Exposure to Jira Assets / CMDB Understanding of XLAs, user-experience metrics Experience with service improvement initiatives Knowledge of automation (Jira Automation) This is an excellent opportunity to lead and develop a Service Management function, on the journey to achieving ITIL4 Maturity and Capability Level 5 within a high-impact operational environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Apr 30, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Apr 30, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Director of Markets Operations page is loaded Director of Markets Operationslocations: London: Edinburgh: Birminghamtime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 2, 2026 (14 days left to apply)job requisition id: 145323 End Date Friday 01 May 2026 Flexible Working Options Hybrid Working Job Description Job Title: Director of Markets Operations Reports to: CIB Chief Operating Officer Location: London, Birmingham or Edinburgh Hours : Full Time Working Pattern: Our working style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our core offices. Core purpose of role This role demands strategic leadership, with the ability to lead and inspire teams in the UK and Offshore. The Market Operations Director provides leadership and strategic direction for Technical Specialist Middle Office support to the markets business, as well as complex Middle and Back Office Operations supporting markets businesses across Business and Commercial Banking, Corporate and Institutional Banking, Lloyds Bank Corporate Markets, and Group Corporate Treasury in the UK, Europe, and New York.Leads specialist technical middle office functions and collaborates with Chief Controls Office for surveillance so that market abuse and conduct are considered across the relevant teams. Needs to manage colleagues across multiple locations teams to ensure a one team collaborative approach is adopted. Expertly manages business efficiency and costs, to focus on a holistic technology-enabled digitisation, automation, and offshoring roadmap to 'Zero Ops' to deliver value to our customers.Accountable for the settlement's infrastructure supporting the markets business, managing daily cash and bond settlements averaging £400-450bn across 47 currencies.Highly regulated role and will be accountable for maintaining post-trade regulatory compliance with global regulations including MiFID, Dodd-Frank, EMIR, and SFTR; Own and manage LBG's Financial Market Infrastructure (FMIs) and ensure accountability for FMIs under the Bank of England Funding in Resolution directive.Embraces future digital skills such as data analytics, AI, cybersecurity, and blockchain technology. Promotes continuous learning, agile methodologies, collaborative technology platforms, and a culture of innovation and experimentation to drive digital transformation and operational excellence. Key Responsibilities Process - Responsible for crafting and maintaining a robust operating and control framework to ensure service excellence, including accountability for two Important Business Processes (IBPs). Regulatory - A highly regulated environment. Responsible for global compliance and post trade reporting to relevant regulatory bodies across nine impacting regulations. Data Ownership - Data owner for over 100 relevant systems ensuring Data Integrity and associated User Access Management for their areas. Manage & Mitigate Operational Risks - Responsible for proactively identify and assess indicators of market Operational risk, ensuring appropriate controls are in place to uphold regulatory standards and protect the integrity of trading activities. Collaborate across teams to strengthen governance frameworks and embed a culture of ethical behaviour and compliance. Client Experience - Responsible for maintaining operational service levels to delight customers and colleagues. Transformation - Accountable for enduring change programmes and responsible for influencing and supporting the investment programme and Platform change to ensure change investment delivers strategic outcomes and maximises benefits realisation.Responsible for utilising future digital skills such as data analytics, AI, cybersecurity, and blockchain technology. Promotes continuous learning, agile methodologies, collaborative technology platforms, and a culture of innovation and experimentation to drive digital transformation and operational excellence. Cash Management and Financial Control - Ownership of the markets Financial Markets Infrastructure ("FMIs") under the Bank of England Recovery & Resolution plans. Responsible for cash management of all LBG Group external accounts, including UK and EU RTGS systems under GCT governance. Network Management responsibility for LBG's wholesale clearing memberships including CLS, Crest, LCH, ICE and Euroclear as well as LBCM and RFB markets Nostro, and Custody accounts and Group representation at relevant Financial Markets and Securities Operations industry working groups including SWIFT, ISDA, & ICMA. People Leadership - Act as a Group Role Model demonstrating the Group values and behaviours in day-to-day interactions. Ensures the delegation of authorities are formalised and that appropriate training, external accreditation, and performance-appraisal systems are in place to ensure colleague competency, and that the performance of individuals is managed effectively. Managing teams across a diverse set of locations including partners in India. Key capabilities, knowledge, skills, and experience Markets & Treasury Knowledge Possesses deep and specialised knowledge of markets products and operational risk, essential for the effective management of complex middle office functions and the integrity of critical business processes such as settlements and trade/transaction reporting. Holds formal responsibility and accountability as the named officer for relevant regulations, ensuring rigorous compliance with evolving regulatory requirements and safeguarding the organisation's reporting obligations. Risk Management, Governance & Supplier Oversight Demonstrates a proven ability to identify, assess, monitor, control, and mitigate market-related risks across LBG, ensuring robust governance and operational resilience. Maintains a clear understanding of the Group's key risk exposures, enabling the implementation of effective control strategies and informed decision-making.Leads the strategic oversight and governance of the Market Operations businesses critical supplier relationships and material contracts, acting as the Accountable Person. Ensures full compliance with LBG's regulatory obligations while driving value delivery and performance across third-party engagements. Business Strategy and Model Demonstrates a strong understanding of LBG's business strategy and operating model, with a proven ability to translate complex and evolving business requirements into clear, scalable operating frameworks and actionable medium-term plans. Brings experience in designing, implementing, and monitoring strategic planning methodologies at enterprise level, ensuring alignment with organisational goals and long-term value creation. Financial Analysis and Control Possesses a strong financial acumen with the ability to interpret complex financial data, identify key issues, and implement effective controls and corrective measures. Brings a proven track record of managing substantial budgets and navigating intricate financial challenges, ensuring financial integrity and value delivery across the organisation. Leadership and Change Leads with a strong process improvement mindset, consistently driving operational efficiency, minimising risk, and elevating client service delivery. Builds and motivates high-performing teams, fostering a culture of inclusion, accountability, and continuous improvement. Demonstrates a proven track record of delivering innovative transformation programmes that are scalable, effectively managing resistance, and ensuring successful adoption across the organisation. About Working for us Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best,
Apr 30, 2026
Full time
Director of Markets Operations page is loaded Director of Markets Operationslocations: London: Edinburgh: Birminghamtime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 2, 2026 (14 days left to apply)job requisition id: 145323 End Date Friday 01 May 2026 Flexible Working Options Hybrid Working Job Description Job Title: Director of Markets Operations Reports to: CIB Chief Operating Officer Location: London, Birmingham or Edinburgh Hours : Full Time Working Pattern: Our working style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our core offices. Core purpose of role This role demands strategic leadership, with the ability to lead and inspire teams in the UK and Offshore. The Market Operations Director provides leadership and strategic direction for Technical Specialist Middle Office support to the markets business, as well as complex Middle and Back Office Operations supporting markets businesses across Business and Commercial Banking, Corporate and Institutional Banking, Lloyds Bank Corporate Markets, and Group Corporate Treasury in the UK, Europe, and New York.Leads specialist technical middle office functions and collaborates with Chief Controls Office for surveillance so that market abuse and conduct are considered across the relevant teams. Needs to manage colleagues across multiple locations teams to ensure a one team collaborative approach is adopted. Expertly manages business efficiency and costs, to focus on a holistic technology-enabled digitisation, automation, and offshoring roadmap to 'Zero Ops' to deliver value to our customers.Accountable for the settlement's infrastructure supporting the markets business, managing daily cash and bond settlements averaging £400-450bn across 47 currencies.Highly regulated role and will be accountable for maintaining post-trade regulatory compliance with global regulations including MiFID, Dodd-Frank, EMIR, and SFTR; Own and manage LBG's Financial Market Infrastructure (FMIs) and ensure accountability for FMIs under the Bank of England Funding in Resolution directive.Embraces future digital skills such as data analytics, AI, cybersecurity, and blockchain technology. Promotes continuous learning, agile methodologies, collaborative technology platforms, and a culture of innovation and experimentation to drive digital transformation and operational excellence. Key Responsibilities Process - Responsible for crafting and maintaining a robust operating and control framework to ensure service excellence, including accountability for two Important Business Processes (IBPs). Regulatory - A highly regulated environment. Responsible for global compliance and post trade reporting to relevant regulatory bodies across nine impacting regulations. Data Ownership - Data owner for over 100 relevant systems ensuring Data Integrity and associated User Access Management for their areas. Manage & Mitigate Operational Risks - Responsible for proactively identify and assess indicators of market Operational risk, ensuring appropriate controls are in place to uphold regulatory standards and protect the integrity of trading activities. Collaborate across teams to strengthen governance frameworks and embed a culture of ethical behaviour and compliance. Client Experience - Responsible for maintaining operational service levels to delight customers and colleagues. Transformation - Accountable for enduring change programmes and responsible for influencing and supporting the investment programme and Platform change to ensure change investment delivers strategic outcomes and maximises benefits realisation.Responsible for utilising future digital skills such as data analytics, AI, cybersecurity, and blockchain technology. Promotes continuous learning, agile methodologies, collaborative technology platforms, and a culture of innovation and experimentation to drive digital transformation and operational excellence. Cash Management and Financial Control - Ownership of the markets Financial Markets Infrastructure ("FMIs") under the Bank of England Recovery & Resolution plans. Responsible for cash management of all LBG Group external accounts, including UK and EU RTGS systems under GCT governance. Network Management responsibility for LBG's wholesale clearing memberships including CLS, Crest, LCH, ICE and Euroclear as well as LBCM and RFB markets Nostro, and Custody accounts and Group representation at relevant Financial Markets and Securities Operations industry working groups including SWIFT, ISDA, & ICMA. People Leadership - Act as a Group Role Model demonstrating the Group values and behaviours in day-to-day interactions. Ensures the delegation of authorities are formalised and that appropriate training, external accreditation, and performance-appraisal systems are in place to ensure colleague competency, and that the performance of individuals is managed effectively. Managing teams across a diverse set of locations including partners in India. Key capabilities, knowledge, skills, and experience Markets & Treasury Knowledge Possesses deep and specialised knowledge of markets products and operational risk, essential for the effective management of complex middle office functions and the integrity of critical business processes such as settlements and trade/transaction reporting. Holds formal responsibility and accountability as the named officer for relevant regulations, ensuring rigorous compliance with evolving regulatory requirements and safeguarding the organisation's reporting obligations. Risk Management, Governance & Supplier Oversight Demonstrates a proven ability to identify, assess, monitor, control, and mitigate market-related risks across LBG, ensuring robust governance and operational resilience. Maintains a clear understanding of the Group's key risk exposures, enabling the implementation of effective control strategies and informed decision-making.Leads the strategic oversight and governance of the Market Operations businesses critical supplier relationships and material contracts, acting as the Accountable Person. Ensures full compliance with LBG's regulatory obligations while driving value delivery and performance across third-party engagements. Business Strategy and Model Demonstrates a strong understanding of LBG's business strategy and operating model, with a proven ability to translate complex and evolving business requirements into clear, scalable operating frameworks and actionable medium-term plans. Brings experience in designing, implementing, and monitoring strategic planning methodologies at enterprise level, ensuring alignment with organisational goals and long-term value creation. Financial Analysis and Control Possesses a strong financial acumen with the ability to interpret complex financial data, identify key issues, and implement effective controls and corrective measures. Brings a proven track record of managing substantial budgets and navigating intricate financial challenges, ensuring financial integrity and value delivery across the organisation. Leadership and Change Leads with a strong process improvement mindset, consistently driving operational efficiency, minimising risk, and elevating client service delivery. Builds and motivates high-performing teams, fostering a culture of inclusion, accountability, and continuous improvement. Demonstrates a proven track record of delivering innovative transformation programmes that are scalable, effectively managing resistance, and ensuring successful adoption across the organisation. About Working for us Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best,
Job Title: Senior Systems Engineer - Hardware & Secure Systems Location: Loudwater Salary: DOE Are you a Systems Engineer who thrives on complexity, security, and real-world impact? As a dedicated recruitment partner at ESCO Maritime, we are looking for a Senior Systems Engineer to lead the development of secure, hardware-centric systems in a highly regulated environment where precision, resilience, and innovation are critical. This is a role for someone who enjoys owning the full system lifecycle, influencing design decisions, and working at the intersection of hardware, software, and secure architectures. The Role You'll take a lead position in delivering complex systems from concept through to in-service support, with a strong focus on secure design, hardware integration, and systems assurance. Key responsibilities include: End-to-End Lifecycle Ownership - Define and manage system lifecycles from concept to retirement, ensuring robust governance and clear design decisions Requirements Engineering - Capture, analyse, and manage complex, traceable requirements, ensuring alignment across multidisciplinary teams System Architecture & Design - Develop secure, hardware-led architectures with full traceability from requirement to solution Technical Leadership - Lead cross-functional engineering teams (hardware, software, electrical), driving delivery and resolving technical challenges Integration, Verification & Validation - Plan and execute system integration, testing, and formal acceptance in line with stringent standards Interface & Configuration Management - Maintain system integrity across internal and external interfaces Security & Compliance - Ensure systems meet defence-grade security, regulatory, and safety requirements Stakeholder Engagement - Work closely with customers and senior stakeholders, influencing decisions and managing evolving requirements Continuous Improvement - Drive best practice across systems engineering processes, tools, and methodologies What We're Looking For Essential: Degree in Systems Engineering, Electrical Engineering, or similar Strong experience delivering complex systems engineering programmes, ideally with hardware focus Proven expertise in requirements management, traceability, and configuration control Experience across integration, verification, and validation activities Strong stakeholder engagement skills, with the confidence to challenge and influence Excellent communication skills, both written and verbal Experience working in secure or regulated environments High proficiency with data, tools, and systems (e.g. Excel, requirements tools) Desirable: Experience designing or supporting secure systems for defence environments Background in electronics, hardware, or embedded systems Familiarity with MBSE, Jira, Jama Connect or similar tools Experience with ILS, reliability engineering, or technical documentation Knowledge of cyber security, information assurance, or secure architectures Why This Role? Work on mission-critical, secure systems with real-world impact Influence architecture and design decisions at a senior level Be part of a collaborative, forward-thinking engineering environment Opportunity to shape best practices and drive innovation PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 30, 2026
Full time
Job Title: Senior Systems Engineer - Hardware & Secure Systems Location: Loudwater Salary: DOE Are you a Systems Engineer who thrives on complexity, security, and real-world impact? As a dedicated recruitment partner at ESCO Maritime, we are looking for a Senior Systems Engineer to lead the development of secure, hardware-centric systems in a highly regulated environment where precision, resilience, and innovation are critical. This is a role for someone who enjoys owning the full system lifecycle, influencing design decisions, and working at the intersection of hardware, software, and secure architectures. The Role You'll take a lead position in delivering complex systems from concept through to in-service support, with a strong focus on secure design, hardware integration, and systems assurance. Key responsibilities include: End-to-End Lifecycle Ownership - Define and manage system lifecycles from concept to retirement, ensuring robust governance and clear design decisions Requirements Engineering - Capture, analyse, and manage complex, traceable requirements, ensuring alignment across multidisciplinary teams System Architecture & Design - Develop secure, hardware-led architectures with full traceability from requirement to solution Technical Leadership - Lead cross-functional engineering teams (hardware, software, electrical), driving delivery and resolving technical challenges Integration, Verification & Validation - Plan and execute system integration, testing, and formal acceptance in line with stringent standards Interface & Configuration Management - Maintain system integrity across internal and external interfaces Security & Compliance - Ensure systems meet defence-grade security, regulatory, and safety requirements Stakeholder Engagement - Work closely with customers and senior stakeholders, influencing decisions and managing evolving requirements Continuous Improvement - Drive best practice across systems engineering processes, tools, and methodologies What We're Looking For Essential: Degree in Systems Engineering, Electrical Engineering, or similar Strong experience delivering complex systems engineering programmes, ideally with hardware focus Proven expertise in requirements management, traceability, and configuration control Experience across integration, verification, and validation activities Strong stakeholder engagement skills, with the confidence to challenge and influence Excellent communication skills, both written and verbal Experience working in secure or regulated environments High proficiency with data, tools, and systems (e.g. Excel, requirements tools) Desirable: Experience designing or supporting secure systems for defence environments Background in electronics, hardware, or embedded systems Familiarity with MBSE, Jira, Jama Connect or similar tools Experience with ILS, reliability engineering, or technical documentation Knowledge of cyber security, information assurance, or secure architectures Why This Role? Work on mission-critical, secure systems with real-world impact Influence architecture and design decisions at a senior level Be part of a collaborative, forward-thinking engineering environment Opportunity to shape best practices and drive innovation PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Base Location: You'll be expected to spend 50% of your working week in one of the following locations: Reading, Havant, Glasgow or Perth. Salary: £50,100 - £75,100 + performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available. The Role The IT Risk and Controls Manager, within the Service Operations and Delivery team, assists with the implementation and ongoing development of IT risk and control procedures throughout the SIAM ecosystem. With a focus on proactive risk management and operational resilience, the role collaborates closely with IT stakeholders, service delivery teams, and providers to identify, communicate, and address compliance challenges, ensuring operational risks are effectively managed within the organisation's risk appetite. This role evaluates the effectiveness of IT controls, verifies adherence to established standards and requirements, and provides critical information to support the Service Leadership team in informed decision-making. In addition, this position drives the seamless integration of controls into operational processes and services, works in partnership with the Governance Risk and Compliance (GRC) team, and builds strong relationships with IT Partners, Business Units, and service providers to foster a culture of continual improvement and operational resilience. You Will Ensure IT systems and operational processes comply with relevant regulations and industry standards and conduct regular and thorough IT risk assessments in collaboration with cross-functional teams to identify potential compliance gaps and areas for improvement. Drive operational resilience initiatives by ensuring IT systems and services are robust, recoverable, and capable of withstanding disruptions. Support the business continuity and disaster recovery (BC/DR) planning and testing processes from an IT risk and controls perspective, ensuring that appropriate measures and controls are in place, regularly reviewed, and improved to minimise the impact of incidents on business operations. Manage the Group Technology Services (GTS) Operational Risk Register by diligently tracking operational risks, embedding appropriate controls within business processes, and providing regular updates on risk status. Reporting on IT risk and control matters, including emerging issues and outstanding actions, directly to Risk Boards and Committees to facilitate informed decision making. Consult closely with Cyber Risk and Information Security teams to align strategies, share insights, and ensure a unified approach to managing IT risks and collaborate effectively with the 2LOD GRC Team and engage with GTS stakeholders to drive a culture of compliance and strengthen overall governance structures. Coordinate activities with audit teams to systematically review and evaluate IT controls and processes, addressing any identified weaknesses or instances of non compliance. You Have Experience of delivering IT risk, compliance or assurance activities including operational resilience. Good knowledge of IT governance frameworks such as COBIT 5, ITIL, ISO 31000, 27005, 38500 and their interactions. Experience of designing or reviewing IT processes and their controls and performing risk assessments. Working knowledge of IT and operational risk, IT and enterprise architecture, IT strategy and IT outsourcing, service management, and delivery. Proficiency in communicating and collaborating with both internal and external stakeholders. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33 bn in critical electricity infrastructure across the five years to 2030. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day to day support in emerging technologies, data and analytics, cyber security and more. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. Generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Apr 30, 2026
Full time
Base Location: You'll be expected to spend 50% of your working week in one of the following locations: Reading, Havant, Glasgow or Perth. Salary: £50,100 - £75,100 + performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available. The Role The IT Risk and Controls Manager, within the Service Operations and Delivery team, assists with the implementation and ongoing development of IT risk and control procedures throughout the SIAM ecosystem. With a focus on proactive risk management and operational resilience, the role collaborates closely with IT stakeholders, service delivery teams, and providers to identify, communicate, and address compliance challenges, ensuring operational risks are effectively managed within the organisation's risk appetite. This role evaluates the effectiveness of IT controls, verifies adherence to established standards and requirements, and provides critical information to support the Service Leadership team in informed decision-making. In addition, this position drives the seamless integration of controls into operational processes and services, works in partnership with the Governance Risk and Compliance (GRC) team, and builds strong relationships with IT Partners, Business Units, and service providers to foster a culture of continual improvement and operational resilience. You Will Ensure IT systems and operational processes comply with relevant regulations and industry standards and conduct regular and thorough IT risk assessments in collaboration with cross-functional teams to identify potential compliance gaps and areas for improvement. Drive operational resilience initiatives by ensuring IT systems and services are robust, recoverable, and capable of withstanding disruptions. Support the business continuity and disaster recovery (BC/DR) planning and testing processes from an IT risk and controls perspective, ensuring that appropriate measures and controls are in place, regularly reviewed, and improved to minimise the impact of incidents on business operations. Manage the Group Technology Services (GTS) Operational Risk Register by diligently tracking operational risks, embedding appropriate controls within business processes, and providing regular updates on risk status. Reporting on IT risk and control matters, including emerging issues and outstanding actions, directly to Risk Boards and Committees to facilitate informed decision making. Consult closely with Cyber Risk and Information Security teams to align strategies, share insights, and ensure a unified approach to managing IT risks and collaborate effectively with the 2LOD GRC Team and engage with GTS stakeholders to drive a culture of compliance and strengthen overall governance structures. Coordinate activities with audit teams to systematically review and evaluate IT controls and processes, addressing any identified weaknesses or instances of non compliance. You Have Experience of delivering IT risk, compliance or assurance activities including operational resilience. Good knowledge of IT governance frameworks such as COBIT 5, ITIL, ISO 31000, 27005, 38500 and their interactions. Experience of designing or reviewing IT processes and their controls and performing risk assessments. Working knowledge of IT and operational risk, IT and enterprise architecture, IT strategy and IT outsourcing, service management, and delivery. Proficiency in communicating and collaborating with both internal and external stakeholders. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33 bn in critical electricity infrastructure across the five years to 2030. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day to day support in emerging technologies, data and analytics, cyber security and more. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. Generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Base Location: You'll be expected to spend 50% of your working week in one of the following locations: Reading, Havant, Glasgow or Perth. Salary: £50,100 - £75,100 + performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available. The Role The IT Risk and Controls Manager, within the Service Operations and Delivery team, assists with the implementation and ongoing development of IT risk and control procedures throughout the SIAM ecosystem. With a focus on proactive risk management and operational resilience, the role collaborates closely with IT stakeholders, service delivery teams, and providers to identify, communicate, and address compliance challenges, ensuring operational risks are effectively managed within the organisation's risk appetite. This role evaluates the effectiveness of IT controls, verifies adherence to established standards and requirements, and provides critical information to support the Service Leadership team in informed decision-making. In addition, this position drives the seamless integration of controls into operational processes and services, works in partnership with the Governance Risk and Compliance (GRC) team, and builds strong relationships with IT Partners, Business Units, and service providers to foster a culture of continual improvement and operational resilience. You Will Ensure IT systems and operational processes comply with relevant regulations and industry standards and conduct regular and thorough IT risk assessments in collaboration with cross-functional teams to identify potential compliance gaps and areas for improvement. Drive operational resilience initiatives by ensuring IT systems and services are robust, recoverable, and capable of withstanding disruptions. Support the business continuity and disaster recovery (BC/DR) planning and testing processes from an IT risk and controls perspective, ensuring that appropriate measures and controls are in place, regularly reviewed, and improved to minimise the impact of incidents on business operations. Manage the Group Technology Services (GTS) Operational Risk Register by diligently tracking operational risks, embedding appropriate controls within business processes, and providing regular updates on risk status. Reporting on IT risk and control matters, including emerging issues and outstanding actions, directly to Risk Boards and Committees to facilitate informed decision making. Consult closely with Cyber Risk and Information Security teams to align strategies, share insights, and ensure a unified approach to managing IT risks and collaborate effectively with the 2LOD GRC Team and engage with GTS stakeholders to drive a culture of compliance and strengthen overall governance structures. Coordinate activities with audit teams to systematically review and evaluate IT controls and processes, addressing any identified weaknesses or instances of non compliance. You Have Experience of delivering IT risk, compliance or assurance activities including operational resilience. Good knowledge of IT governance frameworks such as COBIT 5, ITIL, ISO 31000, 27005, 38500 and their interactions. Experience of designing or reviewing IT processes and their controls and performing risk assessments. Working knowledge of IT and operational risk, IT and enterprise architecture, IT strategy and IT outsourcing, service management, and delivery. Proficiency in communicating and collaborating with both internal and external stakeholders. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33 bn in critical electricity infrastructure across the five years to 2030. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day to day support in emerging technologies, data and analytics, cyber security and more. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. Generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Apr 30, 2026
Full time
Base Location: You'll be expected to spend 50% of your working week in one of the following locations: Reading, Havant, Glasgow or Perth. Salary: £50,100 - £75,100 + performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available. The Role The IT Risk and Controls Manager, within the Service Operations and Delivery team, assists with the implementation and ongoing development of IT risk and control procedures throughout the SIAM ecosystem. With a focus on proactive risk management and operational resilience, the role collaborates closely with IT stakeholders, service delivery teams, and providers to identify, communicate, and address compliance challenges, ensuring operational risks are effectively managed within the organisation's risk appetite. This role evaluates the effectiveness of IT controls, verifies adherence to established standards and requirements, and provides critical information to support the Service Leadership team in informed decision-making. In addition, this position drives the seamless integration of controls into operational processes and services, works in partnership with the Governance Risk and Compliance (GRC) team, and builds strong relationships with IT Partners, Business Units, and service providers to foster a culture of continual improvement and operational resilience. You Will Ensure IT systems and operational processes comply with relevant regulations and industry standards and conduct regular and thorough IT risk assessments in collaboration with cross-functional teams to identify potential compliance gaps and areas for improvement. Drive operational resilience initiatives by ensuring IT systems and services are robust, recoverable, and capable of withstanding disruptions. Support the business continuity and disaster recovery (BC/DR) planning and testing processes from an IT risk and controls perspective, ensuring that appropriate measures and controls are in place, regularly reviewed, and improved to minimise the impact of incidents on business operations. Manage the Group Technology Services (GTS) Operational Risk Register by diligently tracking operational risks, embedding appropriate controls within business processes, and providing regular updates on risk status. Reporting on IT risk and control matters, including emerging issues and outstanding actions, directly to Risk Boards and Committees to facilitate informed decision making. Consult closely with Cyber Risk and Information Security teams to align strategies, share insights, and ensure a unified approach to managing IT risks and collaborate effectively with the 2LOD GRC Team and engage with GTS stakeholders to drive a culture of compliance and strengthen overall governance structures. Coordinate activities with audit teams to systematically review and evaluate IT controls and processes, addressing any identified weaknesses or instances of non compliance. You Have Experience of delivering IT risk, compliance or assurance activities including operational resilience. Good knowledge of IT governance frameworks such as COBIT 5, ITIL, ISO 31000, 27005, 38500 and their interactions. Experience of designing or reviewing IT processes and their controls and performing risk assessments. Working knowledge of IT and operational risk, IT and enterprise architecture, IT strategy and IT outsourcing, service management, and delivery. Proficiency in communicating and collaborating with both internal and external stakeholders. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33 bn in critical electricity infrastructure across the five years to 2030. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day to day support in emerging technologies, data and analytics, cyber security and more. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. Generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Base Location: You'll be expected to spend 50% of your working week in one of the following locations: Reading, Havant, Glasgow or Perth. Salary: £50,100 - £75,100 + performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available. The Role The IT Risk and Controls Manager, within the Service Operations and Delivery team, assists with the implementation and ongoing development of IT risk and control procedures throughout the SIAM ecosystem. With a focus on proactive risk management and operational resilience, the role collaborates closely with IT stakeholders, service delivery teams, and providers to identify, communicate, and address compliance challenges, ensuring operational risks are effectively managed within the organisation's risk appetite. This role evaluates the effectiveness of IT controls, verifies adherence to established standards and requirements, and provides critical information to support the Service Leadership team in informed decision-making. In addition, this position drives the seamless integration of controls into operational processes and services, works in partnership with the Governance Risk and Compliance (GRC) team, and builds strong relationships with IT Partners, Business Units, and service providers to foster a culture of continual improvement and operational resilience. You Will Ensure IT systems and operational processes comply with relevant regulations and industry standards and conduct regular and thorough IT risk assessments in collaboration with cross-functional teams to identify potential compliance gaps and areas for improvement. Drive operational resilience initiatives by ensuring IT systems and services are robust, recoverable, and capable of withstanding disruptions. Support the business continuity and disaster recovery (BC/DR) planning and testing processes from an IT risk and controls perspective, ensuring that appropriate measures and controls are in place, regularly reviewed, and improved to minimise the impact of incidents on business operations. Manage the Group Technology Services (GTS) Operational Risk Register by diligently tracking operational risks, embedding appropriate controls within business processes, and providing regular updates on risk status. Reporting on IT risk and control matters, including emerging issues and outstanding actions, directly to Risk Boards and Committees to facilitate informed decision making. Consult closely with Cyber Risk and Information Security teams to align strategies, share insights, and ensure a unified approach to managing IT risks and collaborate effectively with the 2LOD GRC Team and engage with GTS stakeholders to drive a culture of compliance and strengthen overall governance structures. Coordinate activities with audit teams to systematically review and evaluate IT controls and processes, addressing any identified weaknesses or instances of non compliance. You Have Experience of delivering IT risk, compliance or assurance activities including operational resilience. Good knowledge of IT governance frameworks such as COBIT 5, ITIL, ISO 31000, 27005, 38500 and their interactions. Experience of designing or reviewing IT processes and their controls and performing risk assessments. Working knowledge of IT and operational risk, IT and enterprise architecture, IT strategy and IT outsourcing, service management, and delivery. Proficiency in communicating and collaborating with both internal and external stakeholders. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33 bn in critical electricity infrastructure across the five years to 2030. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day to day support in emerging technologies, data and analytics, cyber security and more. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. Generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Apr 30, 2026
Full time
Base Location: You'll be expected to spend 50% of your working week in one of the following locations: Reading, Havant, Glasgow or Perth. Salary: £50,100 - £75,100 + performance-related bonus and a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available. The Role The IT Risk and Controls Manager, within the Service Operations and Delivery team, assists with the implementation and ongoing development of IT risk and control procedures throughout the SIAM ecosystem. With a focus on proactive risk management and operational resilience, the role collaborates closely with IT stakeholders, service delivery teams, and providers to identify, communicate, and address compliance challenges, ensuring operational risks are effectively managed within the organisation's risk appetite. This role evaluates the effectiveness of IT controls, verifies adherence to established standards and requirements, and provides critical information to support the Service Leadership team in informed decision-making. In addition, this position drives the seamless integration of controls into operational processes and services, works in partnership with the Governance Risk and Compliance (GRC) team, and builds strong relationships with IT Partners, Business Units, and service providers to foster a culture of continual improvement and operational resilience. You Will Ensure IT systems and operational processes comply with relevant regulations and industry standards and conduct regular and thorough IT risk assessments in collaboration with cross-functional teams to identify potential compliance gaps and areas for improvement. Drive operational resilience initiatives by ensuring IT systems and services are robust, recoverable, and capable of withstanding disruptions. Support the business continuity and disaster recovery (BC/DR) planning and testing processes from an IT risk and controls perspective, ensuring that appropriate measures and controls are in place, regularly reviewed, and improved to minimise the impact of incidents on business operations. Manage the Group Technology Services (GTS) Operational Risk Register by diligently tracking operational risks, embedding appropriate controls within business processes, and providing regular updates on risk status. Reporting on IT risk and control matters, including emerging issues and outstanding actions, directly to Risk Boards and Committees to facilitate informed decision making. Consult closely with Cyber Risk and Information Security teams to align strategies, share insights, and ensure a unified approach to managing IT risks and collaborate effectively with the 2LOD GRC Team and engage with GTS stakeholders to drive a culture of compliance and strengthen overall governance structures. Coordinate activities with audit teams to systematically review and evaluate IT controls and processes, addressing any identified weaknesses or instances of non compliance. You Have Experience of delivering IT risk, compliance or assurance activities including operational resilience. Good knowledge of IT governance frameworks such as COBIT 5, ITIL, ISO 31000, 27005, 38500 and their interactions. Experience of designing or reviewing IT processes and their controls and performing risk assessments. Working knowledge of IT and operational risk, IT and enterprise architecture, IT strategy and IT outsourcing, service management, and delivery. Proficiency in communicating and collaborating with both internal and external stakeholders. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33 bn in critical electricity infrastructure across the five years to 2030. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day to day support in emerging technologies, data and analytics, cyber security and more. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. Generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Apr 30, 2026
Full time
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Procurement and Strategic Category Lead Islington Contract £406.96 per day PAYE or £543.04 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Procurement and Strategic Category Lead Will be expected to work a minimum of 2 days a week from the office with expectation of flexibility This is one of many roles we are recruiting for please visit our website colbernlimited co uk Key responsibilities 1. Lead a Category working cross departmentally with the associated strategy, action plan, procurement forward plan pipeline of contracts etc. Occasionally, deputising for the Head of Strategic Procurement and Category Management. Be technically capable to supply expert professional advice and hold with management responsibility across two category strategies. Provide technical and strategic procurement and category management advice to directors, senior managers, your service, cross-organisational boards, public scrutiny boards and essential council partners including Anchor Institutions. Demonstrate extensive strategic procurement and category management acumen with visible confidence and impact understanding. 2. Lead a team of highly skilled cross-organisational subject specialist professionals, as well as team specialist professionals/trainee professionals. Those being lead likely already hold qualifications and experience. Be able to lead on development and project work whilst delivering your category. Support the Head of Procurement and Strategic Category Management adopting a can do and business partner approach. Providing the lead across a range of projects and programmes, strategic procurement and category management-based work, across a range of sites in and out of borough. Manage strategic and operational service aspirations alongside the Head of Strategic Category Management, covering for peers when needed. Drive delivery of personal and organisational targets set for the role and reporting staff. 3. Front and act in the name of and with the authority of the Council on intricate and highly complex and or sensitive strategic procurement and category management matters. Resolve cross-service, cross-borough, cross-organisational procurement and strategic category management issues as and when required. Understand the substantial impact on Council finances and resources of actions, including associated risk and opportunities and display confidence in reporting on matters within your remit. 4. Be responsible and accountable, grounded with an advanced and higher level of knowledge and experience including the skills of a CIPS Global Standards for Procurement and Supply competency level Managerial . Managerial standard requires you to develop, improve and fulfil organisational and functional objectives within procurement and supply. 5. Act as the critical friend, guide and subject matter expert advisor for procurement and strategic category management matters, with legislative, governance and policy frameworks at your fingertips. Appreciate advice shall influence organisations whether public, private and/or voluntary community sector and/or the Council and its leadership team. Build and maintain professional and collaborative working relationships with other key stakeholders impacted by Procurement and Strategic Category Management activities including but not limited to: • Internal colleagues e.g. from commissioners, contract managers, Legal, Finance, Audit, Information Governance, Climate Action, Equalities etc. • External colleagues e.g. from Anchor Institutions, Local Authorities, NHS partners and trusts, collaborative networks etc. This is in addition to impact on residents, service users, partners, having a lasting effect on spend/savings, future council agility, market shaping and achievement of key Council policy including Climate Emergency considerations. 6. Demonstrate regard to delivering value for money, maximising public benefit, transparency and acting with integrity, improving strategic procurement and category management understanding through leadership of your category. Drive improvements through well-researched advanced category management techniques. Consider whole life implications, extending far beyond the legal definition of procurement and actively consider savings and efficiencies. 7. Act as the lead expert in one cross-departmental cutting Category but also be able to provide advice and guidance across at least three other divergent specialist disciplines you oversee including statutory requirements brought about in in legislation, the National Procurement Policy statement and Procurement Policy Notes including. Categories include: • Buildings e.g. housing, public buildings, corporate landlord, capital programmes, repairs etc. • Environment e.g. waste, fleet, parks, parking, climate action, highways, cemeteries etc. • Adult Education, Health and Care e.g. physical disabilities, mental health, community partnerships, age well, public health etc. • Young People s Education, Health and Care e.g. start well, youth offending, domestic violence, schools learning and achievement, children centres etc. • Corporate e.g. cross cutting programmes, agency staff, human resources, insurance, finance, cleaning, civil protection, law and governance, communications, audit etc. • Digital e.g. solution architecture, cyber security, data protection, information governance, software and licencing, data infrastructure etc. The role will have expertise and experience in at least two or more of the category disciplines and demonstrate the ability to implement advanced level commercial practise. Nuances will include spend and income generation. The role will manage contracts centrally and corporate on behalf of the services or overseeing those managing contracts, across all categories. The role will work with all relevant teams. Divergent disciplines may be subject to reasonable additions, amendments or deletions, as required by the Council from time to time and confirmed with the line manager. 8. Lead and maintain contemporary practice which impacts cross departmental Council operations including all staff likely to be involved including tangentially in commissioning, contract management payments, procurement, purchasing, receipt of goods/works/services and/or supply chain and key partner organisations. The field is continuously changing and needing updating, which despite being broadly shaped by legislation, has been designed to allow for extensive flexibility that vastly exceeds normal regulated areas. Positively and constructively contribute to initiatives and activities instigated to develop, change and improve working practices, systems, policy, procedure, guidance etc. 9. Appreciation of where recommendations for change may be so extensive you need the endorsement of wider resource commitments from senior manager, directors and/or Executive or Council approval. Take personal responsibility and accountability for implementing strategic procurement and category management matters, including what ramifications and changes may ensue from implementing that change. 10. Undertaking innovative strategic procurement and category management, horizon scanning, in a situation which will present new and constant changes with internal and external challenges and resistance. Provide unique and tailored responses in a pressured environment with tight deadlines and conflicting priorities, calmly alleviating confrontation internally or politically and potential aggression from impacted users e.g. from services reduced or withdrawn. 11. Confidently manage staff, business, clients or service users in a hostile challenging situation without support when negotiating, adding, changing or withdrawing aspects of strategic procurement and category management. Provide consistent high calibre work on-time, tailoring approaches to the audience, treating people appropriately, without discrimination, acting and communicating in a transparent and proportionate manner, within the procurement legislative and Council governance frameworks. 12. Actively seek ways to reduce economic inequality, share wealth and increase opportunity by creating a sustainable and inclusive local economy, underpinned by a strong community asset base, adapting process to ensure proper market engagement and innovation where appropriate. Interventions shall support sustainability, inclusivity and fairness. 13. Consistent articulation, accurate delivery and effective monitoring of corporate ambitions, social value, community wealth building, inclusive economies, local supply chain and value for money in procurement advice, understanding the impact of your recommendations. Develop complex bids including grant applications, tenders for when the council applies to be a supplier, insourcing assessments, business cases, specifications and strategies. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Apr 30, 2026
Contractor
Procurement and Strategic Category Lead Islington Contract £406.96 per day PAYE or £543.04 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Procurement and Strategic Category Lead Will be expected to work a minimum of 2 days a week from the office with expectation of flexibility This is one of many roles we are recruiting for please visit our website colbernlimited co uk Key responsibilities 1. Lead a Category working cross departmentally with the associated strategy, action plan, procurement forward plan pipeline of contracts etc. Occasionally, deputising for the Head of Strategic Procurement and Category Management. Be technically capable to supply expert professional advice and hold with management responsibility across two category strategies. Provide technical and strategic procurement and category management advice to directors, senior managers, your service, cross-organisational boards, public scrutiny boards and essential council partners including Anchor Institutions. Demonstrate extensive strategic procurement and category management acumen with visible confidence and impact understanding. 2. Lead a team of highly skilled cross-organisational subject specialist professionals, as well as team specialist professionals/trainee professionals. Those being lead likely already hold qualifications and experience. Be able to lead on development and project work whilst delivering your category. Support the Head of Procurement and Strategic Category Management adopting a can do and business partner approach. Providing the lead across a range of projects and programmes, strategic procurement and category management-based work, across a range of sites in and out of borough. Manage strategic and operational service aspirations alongside the Head of Strategic Category Management, covering for peers when needed. Drive delivery of personal and organisational targets set for the role and reporting staff. 3. Front and act in the name of and with the authority of the Council on intricate and highly complex and or sensitive strategic procurement and category management matters. Resolve cross-service, cross-borough, cross-organisational procurement and strategic category management issues as and when required. Understand the substantial impact on Council finances and resources of actions, including associated risk and opportunities and display confidence in reporting on matters within your remit. 4. Be responsible and accountable, grounded with an advanced and higher level of knowledge and experience including the skills of a CIPS Global Standards for Procurement and Supply competency level Managerial . Managerial standard requires you to develop, improve and fulfil organisational and functional objectives within procurement and supply. 5. Act as the critical friend, guide and subject matter expert advisor for procurement and strategic category management matters, with legislative, governance and policy frameworks at your fingertips. Appreciate advice shall influence organisations whether public, private and/or voluntary community sector and/or the Council and its leadership team. Build and maintain professional and collaborative working relationships with other key stakeholders impacted by Procurement and Strategic Category Management activities including but not limited to: • Internal colleagues e.g. from commissioners, contract managers, Legal, Finance, Audit, Information Governance, Climate Action, Equalities etc. • External colleagues e.g. from Anchor Institutions, Local Authorities, NHS partners and trusts, collaborative networks etc. This is in addition to impact on residents, service users, partners, having a lasting effect on spend/savings, future council agility, market shaping and achievement of key Council policy including Climate Emergency considerations. 6. Demonstrate regard to delivering value for money, maximising public benefit, transparency and acting with integrity, improving strategic procurement and category management understanding through leadership of your category. Drive improvements through well-researched advanced category management techniques. Consider whole life implications, extending far beyond the legal definition of procurement and actively consider savings and efficiencies. 7. Act as the lead expert in one cross-departmental cutting Category but also be able to provide advice and guidance across at least three other divergent specialist disciplines you oversee including statutory requirements brought about in in legislation, the National Procurement Policy statement and Procurement Policy Notes including. Categories include: • Buildings e.g. housing, public buildings, corporate landlord, capital programmes, repairs etc. • Environment e.g. waste, fleet, parks, parking, climate action, highways, cemeteries etc. • Adult Education, Health and Care e.g. physical disabilities, mental health, community partnerships, age well, public health etc. • Young People s Education, Health and Care e.g. start well, youth offending, domestic violence, schools learning and achievement, children centres etc. • Corporate e.g. cross cutting programmes, agency staff, human resources, insurance, finance, cleaning, civil protection, law and governance, communications, audit etc. • Digital e.g. solution architecture, cyber security, data protection, information governance, software and licencing, data infrastructure etc. The role will have expertise and experience in at least two or more of the category disciplines and demonstrate the ability to implement advanced level commercial practise. Nuances will include spend and income generation. The role will manage contracts centrally and corporate on behalf of the services or overseeing those managing contracts, across all categories. The role will work with all relevant teams. Divergent disciplines may be subject to reasonable additions, amendments or deletions, as required by the Council from time to time and confirmed with the line manager. 8. Lead and maintain contemporary practice which impacts cross departmental Council operations including all staff likely to be involved including tangentially in commissioning, contract management payments, procurement, purchasing, receipt of goods/works/services and/or supply chain and key partner organisations. The field is continuously changing and needing updating, which despite being broadly shaped by legislation, has been designed to allow for extensive flexibility that vastly exceeds normal regulated areas. Positively and constructively contribute to initiatives and activities instigated to develop, change and improve working practices, systems, policy, procedure, guidance etc. 9. Appreciation of where recommendations for change may be so extensive you need the endorsement of wider resource commitments from senior manager, directors and/or Executive or Council approval. Take personal responsibility and accountability for implementing strategic procurement and category management matters, including what ramifications and changes may ensue from implementing that change. 10. Undertaking innovative strategic procurement and category management, horizon scanning, in a situation which will present new and constant changes with internal and external challenges and resistance. Provide unique and tailored responses in a pressured environment with tight deadlines and conflicting priorities, calmly alleviating confrontation internally or politically and potential aggression from impacted users e.g. from services reduced or withdrawn. 11. Confidently manage staff, business, clients or service users in a hostile challenging situation without support when negotiating, adding, changing or withdrawing aspects of strategic procurement and category management. Provide consistent high calibre work on-time, tailoring approaches to the audience, treating people appropriately, without discrimination, acting and communicating in a transparent and proportionate manner, within the procurement legislative and Council governance frameworks. 12. Actively seek ways to reduce economic inequality, share wealth and increase opportunity by creating a sustainable and inclusive local economy, underpinned by a strong community asset base, adapting process to ensure proper market engagement and innovation where appropriate. Interventions shall support sustainability, inclusivity and fairness. 13. Consistent articulation, accurate delivery and effective monitoring of corporate ambitions, social value, community wealth building, inclusive economies, local supply chain and value for money in procurement advice, understanding the impact of your recommendations. Develop complex bids including grant applications, tenders for when the council applies to be a supplier, insourcing assessments, business cases, specifications and strategies. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
