6 jobs found

Service Coordinator Annual Salary: £28,000 Location: Dewsbury Job Type: Full-time, Permanent Working hours: Monday to Friday, 8am - 4.30pm or 8.30am - 5pm Reed is recruiting on behalf of a long-established and respected client based in Dewsbury. An exciting opportunity has arisen for a self-motivated, ambitious, and driven Service Coordinator to join their friendly team on a permanent basis. This role is ideal for an enthusiastic and motivated Service Administrator who is keen to proactively promote services and coordinate maintenance and breakdown call-outs for both new and existing clients across Yorkshire and Humberside. Day-to-day of the role: Maintain good relationships and retain existing customers by ensuring all service bookings are scheduled and customers are notified Proactively phone new and existing customers to capture and secure repair quotes Monitor and manage bookings of Service in a geographic & economic manner Liaise with customers to prioritise profitability and workload accordingly Handle inbound calls, reporting breakdown/service calls/field, and direct calls to parts, accounts, and hire Resolve any customer service issues and maintain up-to-date knowledge of engineer location, commitments, and availability Work closely with both the Parts Department and customers to appoint work onto the diary Required Skills & Qualifications: Previous experience in outbound Aftersales & Client relationships Target driven with the ability to work towards weekly and monthly KPIs Highly articulate, organised, detail-oriented, and capable of multitasking effectively Excellent communication, negotiation, and persuasion skills 'Can Do' attitude and strong work ethic Ability to think on your feet and work on your own initiative Well-organised, methodical, and ambitious Good at managing own workload and able to cope with pressure Professional image - trustworthy, punctual, and polite Benefits: Company pension upon completion of a 6-month probation Private healthcare plan upon completion of a 6-month probation On-site parking

Holt Engineering are recruiting an experienced Aftersales Coordinator to join our client in Poole, they offer a friendly and professional working environment within new and modern offices. This company are a fast growing and dynamic industry leader, they are forward thinking, always welcoming new ideas and initiative. They are looking for a proactive and motivated person to join their Spare Parts team as they continue to excel within their field, they pride themselves on their customer service and are looking for a like minded person to deliver an efficient service ensuring a smooth distribution of spare parts to customers and service teams. This is a permanent opportunity paying 27- 30,000pa DOE , the role is office based working Monday to Friday. Duties for the successful Aftersales Coordinator: Handle customer enquiries for spare parts in a timely and professional manner Prepare, issue, and track quotations through to order, invoicing, and completion Liaise with internal teams to ensure parts availability and smooth order fulfilment Coordinate delivery schedules across customers, suppliers, and internal departments Produce regular reports on enquiries, sales activity, and performance against targets Support outbound activity and conversion goals to drive aftersales revenue Proactively follow up quotations via outbound contact to improve conversion rates Promote relevant product upgrades, services, and special offers Maintain regular contact with customers to assess stock levels and future requirements Skills required for this Aftersales Coordinator: Thrives off building relationships, confident communicator with strong telephone manner Familiarity with inventory management software or ERP systems ideal but not essential. Strong organizational and administrative skills. Excellent attention to details with strong problem solving skills. Benefits for this successful Aftersales Coordinator: Full Technical Training 25 Days holiday + Bank Holidays Free parking New modern offices & facilities Company pension Private medical and critical illness cover If you have the required skills and are looking to join a friendly and forward thinking business, then please apply with your CV and Yasmin will call you.

Spare Parts/ Aftersales Coordinator Havant, Hampshire- Commutable from Portsmouth, Southampton, Chichester, Waterlooville £42,000- £46,000 + 25 days Holiday + Hybrid working (2 days from home) + Training + Progression + Excellent Benefits Excellent role on offer for a Spares Coordinator looking to work for a market leading business where you will play an integral part in day to day operations and be encouraged to progress your career. Do you have experience working in a spare parts position or similar? Do you have experience working with customers and/or suppliers?This market leading, global company specialise in a wide range of components and products across a breadth of industries. Known for their product excellence, the company are going from strength to strength and now require a Spares Coordinator to come on board in this unique position.In this varied role, you will be predominantly working with service and aftersales/market. You will manage spare parts enquiries, prepare quotations and process orders. You will need to be comfortable with liaising with both customers and suppliers as this is an integral part of the role.The role would suit an individual with previous experience in a spares, parts or aftermarket position. The Role; Supporting service and Aftermarket operations Managing spares enquiries, quotations and processing orders Liaising with customers, suppliers and all internal teams £42,000- £46,000 + 25 days Holiday + Hybrid working (2 days from home) + Training + Progression + Excellent Benefits The Person; Experience in a similar role such as spare, parts or aftersales coordinators Must be a good communicator with a willingness to speak to customers Live local or willing to commute to Havant Reference Number: BBBH271103To apply for this role or to be considered for further roles, please click "Apply Now" or contact Oliver Southward at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Customer Relations Co-ordinator based in our Manchester dealership: 99 Windsor St, Salford, Manchester M5 4DG, United Kingdom Manufacturer owned opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary. Additional Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Customer Relations Co-ordinator Role Overview: An exciting new opportunity has come up here at Manchester. This is a great opportunity for you to become a key member of our parts team. As an Customer Relations Coordinator you will act in all matters on behalf of the Customer Relations activity, alongside this you will be responsible for processing orders and customer complaints. planning, initiating and promoting CSI initiatives with the operating manager. A Customer Relations Co-ordinator will also: Examine all major transactions weekly to determine and propose how customer service may be improved. In conjunction with the Parts and Accessories Sales Manager and the Warehouse and Logistics Manager, to ensure that agreed levels of customer service are maintained and all SLA's are adhered to. Constantly monitor the quality of customer service, utilising all relevant market intelligence. Handle dissatisfied customers calmly, resolve complaints with sensitivity, and involve others when needed to achieve a satisfactory conclusion. Ensure all commercial legislation, Health and Safety, and internal safety procedures are adhered to. Identify any gaps in product knowledge of vehicles, accessories, exchange units and superseded parts and notify the Operations Manager. Provide advice, and assistance to team members Let's Work together: To excel in this Customer Relations Coordinator position previous experience in a Parts role within an different automobile network is required, alongside this we require you to have a full driving licence and computer skills, including experience of operating word processing and database packages, email and internet. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

As the Customer Service Coordinator, you will oversee and elevate daily interactions with our customers throughout the entire sales cycle-from handling enquiries to managing order entry, resolving invoice queries, and addressing complaints. Glassolutions is part of Saint-Gobain Building Glass UK&I - the largest processor, distributor and repairer of glass and glazing systems in the UK. This is office based role in Elland and salary is (phone number removed) pa. Working hours are 8.30am-5pm Monday to Thursday with a 4pm finish on a Friday. What we're looking for: Experience is great- but its not everything- if you have the right attitudes and values we can teach you the know how. What you will need is: Strong communication skills to harvest business relationships High levels of initiative to think of creative solutions Digital navigation to switch between systems High attention to detail to get it right first time Able to prioritise tasks and get to the most important bits first A genuine desire to understand and satisfy customers - continuously taking and sharing their perspective with all around. What you will be doing: This role will take ownership of the customer journey, delivering a proactive, high-quality approach to managing enquiries, processing orders, and overseeing after-sales support. Maintain sales volume from existing customers; by offering alternative products to ensure we fulfil orders and keep customers satisfied. Maintain relationships with customers and identify opportunities of the use of our ecommerce platform to management to improve order efficiency. Act as the customer advocate within the business, representing their needs and concerns. Communicate proactively with customers to provide updates regarding service and to resolve issues, ensuring satisfaction Data entry and management of order processing, remakes and order management of cash sales accordingly to company policy. price enquiries, complaints, and any service issues to ensure smooth resolution. Full aftersales support of investigation and processing of credit notes, order tracking, complaints and any service issues to ensure smooth swift resolution. Gain in-depth knowledge of the product range, customer logistics, and technical specifications to meet customer requirements effectively. Understand branch and regional capabilities to set accurate expectations with customers. Use digital tools and internal systems (e.g., CRM, Service cloud ,SharePoint) for managing customer and sales data, and assist with related administrative tasks. Are Glass Solutions and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

An opportunity has arisen for a Warehouse Operative to join a well-established distribution business supplying specialist industrial components to a wide range of customers across the UK. As a Warehouse Operative, you will play a key role in maintaining the efficient flow of warehouse operations, handling the receipt, processing, packing, and dispatch of orders. This role offers salary range £30,000 - £33,000 and benefits. You will be responsible for: Coordinating the receipt, storage, and dispatch of goods. Monitoring stock levels and ensuring accurate inventory records. Handling customer enquiries and providing quotations where required. Liaising with suppliers, transport providers, and internal teams to maintain timely order fulfilment. Planning storage capacity and optimising warehouse space. Producing regular reports and maintaining systems up to date. Supporting aftersales requirements in line with customer needs. What we are looking for: Previously worked as a Warehouse Operative, Warehouse Technician, Warehouse Operator, Warehouse Assistant, Warehouse Coordinator, Warehouse Administrator, Logistics Operative, Warehouse worker, Stock Controller, Inventory Controller or in a similar role. Understanding of health and safety practices within a warehouse setting. A forklift licence would be desirable. Skilled in Microsoft Word, Excel, Outlook, and Sage. Strong organisational and communication skills. Shift: Monday Friday: 08 00 What s on offer: Competitive salary 20 days holiday plus bank holidays Auto-enrolment pension scheme Apply today for this fantastic opportunity to join a growing organisation in a pivotal role. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.