Location: NSC, London SE1 Contract: Full time, 1-year Fixed Term One Year (initially) Salary: £35k + PRP (Performance Related Pay) Closing Date: 1st May 2026 Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation. You ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential. This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year. The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people including those from under-represented or marginalised groups. About the role This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes. Responsibilities To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships. To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners. To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence. To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories. To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show To research and monitor market trends, employer needs and competitor activity to inform business development strategy Requirements Minimum 2 years experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders Strong commercial acumen and ability to identify, grow and convert new business opportunities Experience using CRM systems to monitor and report on business leads Knowledge of CPD training or workforce development Benefits 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
Apr 26, 2026
Full time
Location: NSC, London SE1 Contract: Full time, 1-year Fixed Term One Year (initially) Salary: £35k + PRP (Performance Related Pay) Closing Date: 1st May 2026 Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation. You ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential. This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year. The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people including those from under-represented or marginalised groups. About the role This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes. Responsibilities To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships. To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners. To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence. To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories. To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show To research and monitor market trends, employer needs and competitor activity to inform business development strategy Requirements Minimum 2 years experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders Strong commercial acumen and ability to identify, grow and convert new business opportunities Experience using CRM systems to monitor and report on business leads Knowledge of CPD training or workforce development Benefits 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
This permanent role has a starting salary of 18,422.67 per annum , based on a 24 hour working week. The full time equivalent salary is 27,634 per annum. We have a great opportunity to join our West 1 Area team as a Business Support Assistant, based at Milmead House, Guildford. We support hybrid working with the right balance and come together in person for 2-3 days per week on average and support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leaveand 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role This is an exciting new opportunity to be part of a forward-thinking Area Hub, designed to deliver integrated and responsive support to adults across Surrey. As a Business Support Assistant, you will be at the heart of this new way of working, helping to shape and support the delivery of vital services within Adults, Wellbeing & Health Partnerships. Your day-to-day responsibilities will be varied and dynamic, offering a mix of routine and ad hoc tasks that contribute directly to the smooth running of the hub. You will: Be the first point of contact for internal and external enquiries, both on the telephone and in the office, providing a professional and empathetic response and ensuring queries are directed appropriately Maintain and update systems and databases, ensuring accurate records are kept supporting service delivery and reporting Prepare and send out correspondence, reports, and documentation to support operational and management teams Coordinate meetings and appointments, including diary management, room bookings, and preparation of materials Support resource management, following ordering procedures to ensure the hub has the supplies and tools needed to operate effectively Work collaboratively across teams, adapting to changing priorities and supporting colleagues in a flexible and agile way Contribute to service improvement, identifying opportunities to streamline processes and enhance the quality of administrative support. This role offers a unique chance to be part of a newly formed team, where your input and adaptability will help shape the future of mental health support in Surrey. You'll be working in a fast-paced environment that values teamwork, innovation, and a commitment to making a difference. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven ability to work in a busy office environment, managing competing priorities effectively Strong written and verbal communication skills, with the ability to build positive relationships and work collaboratively with colleagues and customers Competence in using a range of IT tools and systems, including databases and Microsoft Office applications Excellent organisational skills and ability to maintain accurate records and handle enquiries, with an understanding of confidentiality and data protection principles Willingness and ability to travel across service sites as required. To apply, we request that you submit a CV and you will be asked the following 4 questions: What interests you about this role and how do you see yourself contributing to its success? Describe a time when you had to manage competing priorities in a busy environment. How did you ensure tasks were completed effectively and on time? How do you ensure confidentiality and professionalism when handling sensitive information or enquiries? This role involves handling a high volume of incoming calls and providing excellent customer service. Can you describe your previous experience in managing phone calls, including the types of calls you handled and any tools or systems you used? The job advert closes at 23:59 on 26/04/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 26, 2026
Full time
This permanent role has a starting salary of 18,422.67 per annum , based on a 24 hour working week. The full time equivalent salary is 27,634 per annum. We have a great opportunity to join our West 1 Area team as a Business Support Assistant, based at Milmead House, Guildford. We support hybrid working with the right balance and come together in person for 2-3 days per week on average and support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leaveand 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role This is an exciting new opportunity to be part of a forward-thinking Area Hub, designed to deliver integrated and responsive support to adults across Surrey. As a Business Support Assistant, you will be at the heart of this new way of working, helping to shape and support the delivery of vital services within Adults, Wellbeing & Health Partnerships. Your day-to-day responsibilities will be varied and dynamic, offering a mix of routine and ad hoc tasks that contribute directly to the smooth running of the hub. You will: Be the first point of contact for internal and external enquiries, both on the telephone and in the office, providing a professional and empathetic response and ensuring queries are directed appropriately Maintain and update systems and databases, ensuring accurate records are kept supporting service delivery and reporting Prepare and send out correspondence, reports, and documentation to support operational and management teams Coordinate meetings and appointments, including diary management, room bookings, and preparation of materials Support resource management, following ordering procedures to ensure the hub has the supplies and tools needed to operate effectively Work collaboratively across teams, adapting to changing priorities and supporting colleagues in a flexible and agile way Contribute to service improvement, identifying opportunities to streamline processes and enhance the quality of administrative support. This role offers a unique chance to be part of a newly formed team, where your input and adaptability will help shape the future of mental health support in Surrey. You'll be working in a fast-paced environment that values teamwork, innovation, and a commitment to making a difference. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven ability to work in a busy office environment, managing competing priorities effectively Strong written and verbal communication skills, with the ability to build positive relationships and work collaboratively with colleagues and customers Competence in using a range of IT tools and systems, including databases and Microsoft Office applications Excellent organisational skills and ability to maintain accurate records and handle enquiries, with an understanding of confidentiality and data protection principles Willingness and ability to travel across service sites as required. To apply, we request that you submit a CV and you will be asked the following 4 questions: What interests you about this role and how do you see yourself contributing to its success? Describe a time when you had to manage competing priorities in a busy environment. How did you ensure tasks were completed effectively and on time? How do you ensure confidentiality and professionalism when handling sensitive information or enquiries? This role involves handling a high volume of incoming calls and providing excellent customer service. Can you describe your previous experience in managing phone calls, including the types of calls you handled and any tools or systems you used? The job advert closes at 23:59 on 26/04/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
IT Customer Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today!
Apr 26, 2026
Seasonal
IT Customer Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today!
IT Customer Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today!
Apr 25, 2026
Seasonal
IT Customer Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today!
IT TRAINEE / 1ST LINE SUPPORT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT 125 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in Computer Science / Technology Graduates to start their careers in a 1st Line IT Support role. This position is a Contract / Interim position and will last up to 6 months. What you'll need to succeed The hiring managers are looking for bright, enthusiastic candidates who have a real passion for IT & Tech. A basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science / IT Degree background alongside previous Customer Service type employment would be encouraged to apply. Comprehensive Training will be provided to ensure the successful candidates are ready when they join the existing IT Help Desk Team. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 25, 2026
Contractor
IT TRAINEE / 1ST LINE SUPPORT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT 125 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in Computer Science / Technology Graduates to start their careers in a 1st Line IT Support role. This position is a Contract / Interim position and will last up to 6 months. What you'll need to succeed The hiring managers are looking for bright, enthusiastic candidates who have a real passion for IT & Tech. A basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science / IT Degree background alongside previous Customer Service type employment would be encouraged to apply. Comprehensive Training will be provided to ensure the successful candidates are ready when they join the existing IT Help Desk Team. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
This permanent role has a starting salary of £33,552 per annum, based on a 36-hour working week. We are looking for two enthusiastic and motivated people to join our friendly and active East Surrey Hospital team as Senior Social Care Assistants. We support hybrid working with the right balance. We come together in person for 3 days per week on average (60% of the working week) and support working from home the rest of the time. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role We are a busy and diverse team managing hospital discharges, providing essential support to adults, carers, and families during the hospital discharge process. The complexity of our work varies greatly, supporting all adult patients of the hospital who are residents of Surrey, and who appear to have a need for care and support. We always strive to get people back home; this is the focus of what we do. When joining us, you will be well supported with regular supervision, management support as well as peer-to-peer learning and support. You will form part of a fantastic team that works closely with our acute hospital health colleagues, enabling a positive and collaborative approach. Our team is committed to making a difference to residents' lives, and working in a positive, inclusive manner. To help to promote this we will provide you with training, excellent supervision, and development opportunities to progress your career and get the most out of your role. In all that you do, you will promote independence, wellbeing, and choice by offering advice, guidance, and connecting people with family, community, voluntary sector support, and other appropriate services. Your other key responsibilities as a Senior Social Care Assistant will include: Supporting safe and timely hospital discharge, working collaboratively with ward staff, families, health partners, and community services-coordinating information, contributing to risk management, and assisting with practical arrangements Managing a small but varied caseload, responding flexibly to changing priorities in a fast paced environment Discussing financial considerations clearly with residents, including explaining available funding options, contributions, and the use of direct payments in line with assessed needs and budget parameters Contributing to the hospital duty desk, triaging enquiries, maintaining accurate records, and supporting colleagues as needed to ensure smooth service delivery Working in partnership with internal teams and external agencies, including NHS Continuing Healthcare, Transfer of Care Hub, advocacy services, carers' organisations, district and borough councils, and voluntary groups, to ensure holistic support Contributing to safeguarding practice, recognising and escalating concerns and helping ensure safe outcomes The role of Social Care Assistant is very important to the Council, ensuring that we can safely support residents who have need for our care and support. It enables us to ensure that 'no one is left behind' and that we can provide excellent customer service to those who need our support most. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviour: Practical understanding of the needs of people with complex social care requirements, particularly during hospital admission and the support available under the Care Act Clear written and spoken communication and ability to work in partnership with internal teams, NHS staff, community organisations, and families Confident use of IT systems to record assessments and case notes. Competent with Microsoft 365 and able to learn new systems Ability to assess and respond to presenting needs, manage risk proportionately, resolve practical issues using experience and guidance, and escalate more complex situations appropriately. Ability to manage and prioritise a varied caseload in a fast paced hospital environment, maintaining accuracy and attention to detail. Able to respond to changing priorities, undertake both daily and adhoc responsibilities, and support team duties Understanding of adult safeguarding duties, including recognising risks, raising concerns, and contributing to the risk management process Ability to explain funding options clearly, including personal budgets and direct payments, and make recommendations for services in line with assessed needs and available budget To apply, we request that you submit a CV, and you will be asked the following 4 questions: Looking at our advert, and considering the Council's commitment to ensuring that "no one is left behind", please tell us what it is about the role that has motivated you to apply? Please tell us about the relevant experience or transferable skills you have that you can bring to this role. What three qualities do you have that would make you a good Senior Social Care Assistant and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability? What is something that you have done as part of a team (in a work or private capacity) that you are particularly proud of or has had a positive outcome for someone else? The job advert closes at 23:59 on 10/05/2026, with in-person interviews planned to follow shortly after. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!
Apr 25, 2026
Full time
This permanent role has a starting salary of £33,552 per annum, based on a 36-hour working week. We are looking for two enthusiastic and motivated people to join our friendly and active East Surrey Hospital team as Senior Social Care Assistants. We support hybrid working with the right balance. We come together in person for 3 days per week on average (60% of the working week) and support working from home the rest of the time. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role We are a busy and diverse team managing hospital discharges, providing essential support to adults, carers, and families during the hospital discharge process. The complexity of our work varies greatly, supporting all adult patients of the hospital who are residents of Surrey, and who appear to have a need for care and support. We always strive to get people back home; this is the focus of what we do. When joining us, you will be well supported with regular supervision, management support as well as peer-to-peer learning and support. You will form part of a fantastic team that works closely with our acute hospital health colleagues, enabling a positive and collaborative approach. Our team is committed to making a difference to residents' lives, and working in a positive, inclusive manner. To help to promote this we will provide you with training, excellent supervision, and development opportunities to progress your career and get the most out of your role. In all that you do, you will promote independence, wellbeing, and choice by offering advice, guidance, and connecting people with family, community, voluntary sector support, and other appropriate services. Your other key responsibilities as a Senior Social Care Assistant will include: Supporting safe and timely hospital discharge, working collaboratively with ward staff, families, health partners, and community services-coordinating information, contributing to risk management, and assisting with practical arrangements Managing a small but varied caseload, responding flexibly to changing priorities in a fast paced environment Discussing financial considerations clearly with residents, including explaining available funding options, contributions, and the use of direct payments in line with assessed needs and budget parameters Contributing to the hospital duty desk, triaging enquiries, maintaining accurate records, and supporting colleagues as needed to ensure smooth service delivery Working in partnership with internal teams and external agencies, including NHS Continuing Healthcare, Transfer of Care Hub, advocacy services, carers' organisations, district and borough councils, and voluntary groups, to ensure holistic support Contributing to safeguarding practice, recognising and escalating concerns and helping ensure safe outcomes The role of Social Care Assistant is very important to the Council, ensuring that we can safely support residents who have need for our care and support. It enables us to ensure that 'no one is left behind' and that we can provide excellent customer service to those who need our support most. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviour: Practical understanding of the needs of people with complex social care requirements, particularly during hospital admission and the support available under the Care Act Clear written and spoken communication and ability to work in partnership with internal teams, NHS staff, community organisations, and families Confident use of IT systems to record assessments and case notes. Competent with Microsoft 365 and able to learn new systems Ability to assess and respond to presenting needs, manage risk proportionately, resolve practical issues using experience and guidance, and escalate more complex situations appropriately. Ability to manage and prioritise a varied caseload in a fast paced hospital environment, maintaining accuracy and attention to detail. Able to respond to changing priorities, undertake both daily and adhoc responsibilities, and support team duties Understanding of adult safeguarding duties, including recognising risks, raising concerns, and contributing to the risk management process Ability to explain funding options clearly, including personal budgets and direct payments, and make recommendations for services in line with assessed needs and available budget To apply, we request that you submit a CV, and you will be asked the following 4 questions: Looking at our advert, and considering the Council's commitment to ensuring that "no one is left behind", please tell us what it is about the role that has motivated you to apply? Please tell us about the relevant experience or transferable skills you have that you can bring to this role. What three qualities do you have that would make you a good Senior Social Care Assistant and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability? What is something that you have done as part of a team (in a work or private capacity) that you are particularly proud of or has had a positive outcome for someone else? The job advert closes at 23:59 on 10/05/2026, with in-person interviews planned to follow shortly after. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!
Service Desk Engineer - Preston Brook 40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Apr 25, 2026
Full time
Service Desk Engineer - Preston Brook 40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team. The successful 1st Line IT Support Technician candidate will travel to different education sites in Ipswich, Stowmarket and Felixstowe. Owning a vehicle is essential for this role. MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still with the company too! They retain their staff due to the excellent culture and progression opportunities. 1st Line IT Support Technician - Day-to-day Responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure • To ensure service level agreement standards are met • To resolve incidents escalated from 1st line support team • To promptly complete any admin paperwork and documentation • Keep accurate records of all site information using IT Service Management tools • Promote best practices and adhere to change control process • Accurately plan and organise working week 1st Line IT Support Technician - Experience required: (not all essential) • Microsoft technologies: 365, Azure, Windows, AD, Server OS. • A minimum of 12 months of commercial experience in an IT Support role • Basic Networking: Configuring, maintaining & troubleshooting. • Cloud technologies: 365, Azure, SharePoint, OneDrive. • Configuring & maintaining devices with Microsoft Endpoint Management. • Backup solutions: On-prem & cloud. • OS Support: Windows & Apple. • Experience of working with and supporting a range of information technologies.
Apr 25, 2026
Full time
Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team. The successful 1st Line IT Support Technician candidate will travel to different education sites in Ipswich, Stowmarket and Felixstowe. Owning a vehicle is essential for this role. MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still with the company too! They retain their staff due to the excellent culture and progression opportunities. 1st Line IT Support Technician - Day-to-day Responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure • To ensure service level agreement standards are met • To resolve incidents escalated from 1st line support team • To promptly complete any admin paperwork and documentation • Keep accurate records of all site information using IT Service Management tools • Promote best practices and adhere to change control process • Accurately plan and organise working week 1st Line IT Support Technician - Experience required: (not all essential) • Microsoft technologies: 365, Azure, Windows, AD, Server OS. • A minimum of 12 months of commercial experience in an IT Support role • Basic Networking: Configuring, maintaining & troubleshooting. • Cloud technologies: 365, Azure, SharePoint, OneDrive. • Configuring & maintaining devices with Microsoft Endpoint Management. • Backup solutions: On-prem & cloud. • OS Support: Windows & Apple. • Experience of working with and supporting a range of information technologies.
Closing date: 04-05-2026 Customer Team Member Location: 1 Pier Street , Ventnor, PO38 1ST Pay: £13.04 per hour Contract: 12 hours per week + regular overtime, 5 month seasonal temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 25, 2026
Full time
Closing date: 04-05-2026 Customer Team Member Location: 1 Pier Street , Ventnor, PO38 1ST Pay: £13.04 per hour Contract: 12 hours per week + regular overtime, 5 month seasonal temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Linux Systems Administrator - Intermediate - Financial / Banking Working in a busy and vibrant Financial / Banking environment, candidates will have a minimum of 2+ years Red Hat Linux systems Administration with some Scripting - Bash / Python - and ideally some SQL / Database knowledge. Job Overview You will be providing 1st, 2nd & 3rd line Linux technical support, troubleshooting, and maintenance for Linux-based systems and requires excellent problem-solving abilities, and a customer-centric attitude. You will work closely with highly technical internal teams and end-users to ensure the smooth operation of Linux-based servers and systems. This is a key role with huge scope to learn new skills. Responsibilities and Duties Monitor and support live trading platforms during operational hours. Participate in a support rota of early/late shifts supporting exchange hours 7am - 6.30pm to provide 1st and 2nd line support for IT infrastructure. Manage and respond to queries/tickets sent to the infrastructure team from both internal teams or external clients. Assist in the installation, configuration, and maintenance of Linux-based servers and systems. Perform regular system updates, patches, and upgrades to ensure systems are secure and up-to-date. Responsible for implementing out of hours changes. Assist with the on-boarding of new platforms and undertake final support signoff. Assist in the administration of logging and alerting services (Nagios, SolarWinds, etc). Assist the Linux or DevOps team with projects as appropriate. Identify where we can improve processes and highlight where potential automation improvements can be made. Ensure that all policies, procedures, and documentation are kept up to date. Out-of-hour's work will be required on occasion, including ad-hoc datacentre visits. Required Skills/Experience 5+ years working in a Red Hat Linux environment troubleshooting Linux servers and applications. RedHat/Rocky Linux preferable but not essential. RHCSA or similar is advantageous but not required. Solid understanding of Linux operating systems (file system, best practices in terms of permissions management, management of system logs, services, performance monitoring, systems lifecycle etc.) Experience monitoring/optimising system performance, troubleshoot issues, and implement solutions to enhance overall efficiency. Scripting on Linux systems bash / python desirable. Experience with virtualisation technologies (e.g. VMware) Knowledge and experience of application delivery technologies such as TCP/IP, LAN networking (DNS, HTTP(S), Web Sockets, SFTP). Prior experience using a ticketing system within a helpdesk environment. Experience using and / or administering IT monitoring systems such as Nagios or SolarWinds. Experience with a version control system such as GitLab. Cloud / AWS experience a bonus. SQL database experience a bonus. Strong analytical and organizational skills, with passionate attention to detail and a willingness to learn new skills.
Apr 25, 2026
Full time
Linux Systems Administrator - Intermediate - Financial / Banking Working in a busy and vibrant Financial / Banking environment, candidates will have a minimum of 2+ years Red Hat Linux systems Administration with some Scripting - Bash / Python - and ideally some SQL / Database knowledge. Job Overview You will be providing 1st, 2nd & 3rd line Linux technical support, troubleshooting, and maintenance for Linux-based systems and requires excellent problem-solving abilities, and a customer-centric attitude. You will work closely with highly technical internal teams and end-users to ensure the smooth operation of Linux-based servers and systems. This is a key role with huge scope to learn new skills. Responsibilities and Duties Monitor and support live trading platforms during operational hours. Participate in a support rota of early/late shifts supporting exchange hours 7am - 6.30pm to provide 1st and 2nd line support for IT infrastructure. Manage and respond to queries/tickets sent to the infrastructure team from both internal teams or external clients. Assist in the installation, configuration, and maintenance of Linux-based servers and systems. Perform regular system updates, patches, and upgrades to ensure systems are secure and up-to-date. Responsible for implementing out of hours changes. Assist with the on-boarding of new platforms and undertake final support signoff. Assist in the administration of logging and alerting services (Nagios, SolarWinds, etc). Assist the Linux or DevOps team with projects as appropriate. Identify where we can improve processes and highlight where potential automation improvements can be made. Ensure that all policies, procedures, and documentation are kept up to date. Out-of-hour's work will be required on occasion, including ad-hoc datacentre visits. Required Skills/Experience 5+ years working in a Red Hat Linux environment troubleshooting Linux servers and applications. RedHat/Rocky Linux preferable but not essential. RHCSA or similar is advantageous but not required. Solid understanding of Linux operating systems (file system, best practices in terms of permissions management, management of system logs, services, performance monitoring, systems lifecycle etc.) Experience monitoring/optimising system performance, troubleshoot issues, and implement solutions to enhance overall efficiency. Scripting on Linux systems bash / python desirable. Experience with virtualisation technologies (e.g. VMware) Knowledge and experience of application delivery technologies such as TCP/IP, LAN networking (DNS, HTTP(S), Web Sockets, SFTP). Prior experience using a ticketing system within a helpdesk environment. Experience using and / or administering IT monitoring systems such as Nagios or SolarWinds. Experience with a version control system such as GitLab. Cloud / AWS experience a bonus. SQL database experience a bonus. Strong analytical and organizational skills, with passionate attention to detail and a willingness to learn new skills.
Our client has an opportunity for a Network Operations Centre Engineer to join them on a contract for 12 months with possible extension. The responsibility of the NOC L2 Shift Service Engineer includes utilising people, process and tools from across the technical service disciplines and the service delivery area to support live service and the implementation of design change. Role : NOC Shift Service Engineer Location : Newport, fully onsite Hours : 12 hour day/night shifts over a 4/5 day/night pattern and required to work on bank holidays including Christmas/New Year period Hourly Rate : 55 per hour via Umbrella, inside IR35 Clearance : SC required on submission. DV preferred What you'll be doing: The NOC L2 Shift Service Engineer role is accountable for providing technical assistance and support to a variety of customers within the Customer Service Operation Centre. They will Provide an interface to other technical stakeholders within projects including On Site Engineers (OSE), Architects, other engineering disciplines and sub-contractors. Working a shift pattern, the role holder is required to response to design changes, raised incidents and problems. This will include analysis and planning but will require a strong focus on organising, delivering, monitoring and controlling elements within the reporting path and driving Continuous Service Improvements. Operating within the Service Desk escalation path the role is responsible for the delivery of multiple service elements and as such, it is critical that communication is fluent and can influence the decision-making process to achieve the desired goals. This includes managing expectations, perceptions and propagation of knowledge. A large portion of the role is focused on investigating issues, during which the role holder will regularly function as the technical point of contact for the NOC on behalf of the wider community, including the customer and business partners, at times without direct support. The team is the single point of contact for technical conference bridge calls, which are arranged to resolve Incidents 24/7. This would include acting as the NOC liaison with other technical groups, from Architects through to 1st line support on 3rd party applications and hardware. Provide a technical role in resolving service incidents, applying diagnosis, maintenance, change and configuration control attributes to bring about a resolution or pass to L3 engineers to resolve once all avenues have been exhausted or timescales define escalation to L3. Consistently perform and deliver outputs within the service contract time constraints (KPI's & SLA's). Provide concise documentation to support the delivery of services. Champion the attainment of industry standard and vendor specific certifications and complimentary academic qualifications, including those under the umbrella of Cisco, and topics in advanced networking. Act as a subject matter expert for specific technical areas, or tools applicable to the project Network. Requirements : Essential Knowledge in Networking, with an understanding of other technologies, such as Windows and ITSM ticketing tools Strong communications skills within the department to provide confidence and direction to peers. Ability to communicate effectively written and verbally with stakeholders at all levels, from end users to project managers and architects. This also includes providing information which will support and influence the decision-making process within the service management internal and external environments. Accountable for the performance of the technical and operational service elements that are delivered. A heightened awareness of Security including compliance with JSP 440 as part of everyday working. Desirable CCNA Network Accreditation or knowledge and understanding of Cisco Networks If you are interested in applying for this position and you meet the requirements, please apply! Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants. " on Twitter for all our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at any time! Thank you for your follow!"
Apr 24, 2026
Contractor
Our client has an opportunity for a Network Operations Centre Engineer to join them on a contract for 12 months with possible extension. The responsibility of the NOC L2 Shift Service Engineer includes utilising people, process and tools from across the technical service disciplines and the service delivery area to support live service and the implementation of design change. Role : NOC Shift Service Engineer Location : Newport, fully onsite Hours : 12 hour day/night shifts over a 4/5 day/night pattern and required to work on bank holidays including Christmas/New Year period Hourly Rate : 55 per hour via Umbrella, inside IR35 Clearance : SC required on submission. DV preferred What you'll be doing: The NOC L2 Shift Service Engineer role is accountable for providing technical assistance and support to a variety of customers within the Customer Service Operation Centre. They will Provide an interface to other technical stakeholders within projects including On Site Engineers (OSE), Architects, other engineering disciplines and sub-contractors. Working a shift pattern, the role holder is required to response to design changes, raised incidents and problems. This will include analysis and planning but will require a strong focus on organising, delivering, monitoring and controlling elements within the reporting path and driving Continuous Service Improvements. Operating within the Service Desk escalation path the role is responsible for the delivery of multiple service elements and as such, it is critical that communication is fluent and can influence the decision-making process to achieve the desired goals. This includes managing expectations, perceptions and propagation of knowledge. A large portion of the role is focused on investigating issues, during which the role holder will regularly function as the technical point of contact for the NOC on behalf of the wider community, including the customer and business partners, at times without direct support. The team is the single point of contact for technical conference bridge calls, which are arranged to resolve Incidents 24/7. This would include acting as the NOC liaison with other technical groups, from Architects through to 1st line support on 3rd party applications and hardware. Provide a technical role in resolving service incidents, applying diagnosis, maintenance, change and configuration control attributes to bring about a resolution or pass to L3 engineers to resolve once all avenues have been exhausted or timescales define escalation to L3. Consistently perform and deliver outputs within the service contract time constraints (KPI's & SLA's). Provide concise documentation to support the delivery of services. Champion the attainment of industry standard and vendor specific certifications and complimentary academic qualifications, including those under the umbrella of Cisco, and topics in advanced networking. Act as a subject matter expert for specific technical areas, or tools applicable to the project Network. Requirements : Essential Knowledge in Networking, with an understanding of other technologies, such as Windows and ITSM ticketing tools Strong communications skills within the department to provide confidence and direction to peers. Ability to communicate effectively written and verbally with stakeholders at all levels, from end users to project managers and architects. This also includes providing information which will support and influence the decision-making process within the service management internal and external environments. Accountable for the performance of the technical and operational service elements that are delivered. A heightened awareness of Security including compliance with JSP 440 as part of everyday working. Desirable CCNA Network Accreditation or knowledge and understanding of Cisco Networks If you are interested in applying for this position and you meet the requirements, please apply! Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants. " on Twitter for all our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at any time! Thank you for your follow!"
Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team. The successful 1st Line IT Support Technician candidate will travel to different education sites in Ipswich, Stowmarket and Felixstowe. Owning a vehicle is essential for this role. MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still with the company too! They retain their staff due to the excellent culture and progression opportunities. 1st Line IT Support Technician - Day-to-day Responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure • To ensure service level agreement standards are met • To resolve incidents escalated from 1st line support team • To promptly complete any admin paperwork and documentation • Keep accurate records of all site information using IT Service Management tools • Promote best practices and adhere to change control process • Accurately plan and organise working week 1st Line IT Support Technician - Experience required: (not all essential) • Microsoft technologies: 365, Azure, Windows, AD, Server OS. • A minimum of 12 months of commercial experience in an IT Support role • Basic Networking: Configuring, maintaining & troubleshooting. • Cloud technologies: 365, Azure, SharePoint, OneDrive. • Configuring & maintaining devices with Microsoft Endpoint Management. • Backup solutions: On-prem & cloud. • OS Support: Windows & Apple. • Experience of working with and supporting a range of information technologies.
Apr 24, 2026
Full time
Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team. The successful 1st Line IT Support Technician candidate will travel to different education sites in Ipswich, Stowmarket and Felixstowe. Owning a vehicle is essential for this role. MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still with the company too! They retain their staff due to the excellent culture and progression opportunities. 1st Line IT Support Technician - Day-to-day Responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure • To ensure service level agreement standards are met • To resolve incidents escalated from 1st line support team • To promptly complete any admin paperwork and documentation • Keep accurate records of all site information using IT Service Management tools • Promote best practices and adhere to change control process • Accurately plan and organise working week 1st Line IT Support Technician - Experience required: (not all essential) • Microsoft technologies: 365, Azure, Windows, AD, Server OS. • A minimum of 12 months of commercial experience in an IT Support role • Basic Networking: Configuring, maintaining & troubleshooting. • Cloud technologies: 365, Azure, SharePoint, OneDrive. • Configuring & maintaining devices with Microsoft Endpoint Management. • Backup solutions: On-prem & cloud. • OS Support: Windows & Apple. • Experience of working with and supporting a range of information technologies.
Lettings Officer Lift Four Dwellings Secondary Dwellings Lane Quinton, Birmingham, B32 1RJ United Kingdom Salary: £12.60 per hour + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits Hours: Part Time Contract: Casual Start date: As soon as possible Lift Four Dwellings Secondary is seeking a highly organised and approachable Lettings Assistant to support the coordination and management of the school's facilities for community and external lettings. This role plays an important part in strengthening the school's relationship with the local community, ensuring facilities are used safely, effectively, and in line with safeguarding and compliance requirements. Lift Four Dwellings Secondary is part of Lift Schools, an ambitious multi-academy trust of 59 schools, including 10 across the Midlands. Lift Schools is committed to providing excellent education in every classroom, every day, while encouraging positive and responsible community use of school facilities. Your new school Lift Four Dwellings Secondary is a rapidly improving secondary school led by Principal Claire Stoneman. We are proud to be known as a "small school with a big heart", where students are supported in a nurturing and ambitious environment. Recent highlights include: Most improved school in South Birmingham for progress (2024) Among the most improved schools nationally A recent Good Ofsted judgement The best GCSE results in the school's history Our culture is built around our core values: Respect, Resilience and Responsibility , which underpin everything we do. The Role Reporting to the School Operations Manager, you will support the coordination of all lettings activity and act as a key point of contact for enquiries. You will help manage bookings, contracts, and schedules, ensuring facilities are prepared, safe, and secure for use. You will work closely with school staff and external hirers to ensure lettings run smoothly and professionally. This role requires flexibility, including evening and weekend working, and would suit someone who is organised, reliable, and confident working independently. Key responsibilities include: Responding to lettings enquiries and supporting the booking process Maintaining booking systems, schedules, and records Preparing facilities and ensuring site safety and security Supporting visitor access and locking/unlocking the premises Monitoring lettings to ensure compliance with school policies and safety procedures Assisting with invoicing and basic financial processes Supporting the promotion of school facilities within the local community Helping manage on-site issues calmly and professionally What we're looking for We are looking for a friendly, organised and reliable individual with strong communication and IT skills, and experience in a customer-facing or administrative role, ideally involving bookings or scheduling. You will be able to work independently, respond effectively to issues, and be willing to undertake First Aid training. Experience in a school or lettings environment, along with knowledge of safeguarding and health and safety, would be beneficial. You should have good time management, be flexible to work evenings and weekends, and be committed to delivering excellent customer service. Who is Lift Schools? We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 59 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had. We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation. We offer you: Comprehensive training : Access a wide range of developmental training to boost your career. Generous benefits : From your pension plan to healthcare and financial support, we've got you covered. Lifestyle perks : Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives. Ready to take the next step? Submit your application today - we look forward to receiving it. The role is due to commence as soon as possible. This is a part time, casual position. Closing date: 1st May 2026 We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application. Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria. Follow us on Facebook , X , Instagram and Linkedin . Further details can be found on our careers page. Lift Schools is recruiting for Teacher Training placements. Please click here to view the website for further details. Downloads Job Description Benefits Brochure Safer Recruitment Statement AI Statement PandoLogic.
Apr 24, 2026
Full time
Lettings Officer Lift Four Dwellings Secondary Dwellings Lane Quinton, Birmingham, B32 1RJ United Kingdom Salary: £12.60 per hour + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits Hours: Part Time Contract: Casual Start date: As soon as possible Lift Four Dwellings Secondary is seeking a highly organised and approachable Lettings Assistant to support the coordination and management of the school's facilities for community and external lettings. This role plays an important part in strengthening the school's relationship with the local community, ensuring facilities are used safely, effectively, and in line with safeguarding and compliance requirements. Lift Four Dwellings Secondary is part of Lift Schools, an ambitious multi-academy trust of 59 schools, including 10 across the Midlands. Lift Schools is committed to providing excellent education in every classroom, every day, while encouraging positive and responsible community use of school facilities. Your new school Lift Four Dwellings Secondary is a rapidly improving secondary school led by Principal Claire Stoneman. We are proud to be known as a "small school with a big heart", where students are supported in a nurturing and ambitious environment. Recent highlights include: Most improved school in South Birmingham for progress (2024) Among the most improved schools nationally A recent Good Ofsted judgement The best GCSE results in the school's history Our culture is built around our core values: Respect, Resilience and Responsibility , which underpin everything we do. The Role Reporting to the School Operations Manager, you will support the coordination of all lettings activity and act as a key point of contact for enquiries. You will help manage bookings, contracts, and schedules, ensuring facilities are prepared, safe, and secure for use. You will work closely with school staff and external hirers to ensure lettings run smoothly and professionally. This role requires flexibility, including evening and weekend working, and would suit someone who is organised, reliable, and confident working independently. Key responsibilities include: Responding to lettings enquiries and supporting the booking process Maintaining booking systems, schedules, and records Preparing facilities and ensuring site safety and security Supporting visitor access and locking/unlocking the premises Monitoring lettings to ensure compliance with school policies and safety procedures Assisting with invoicing and basic financial processes Supporting the promotion of school facilities within the local community Helping manage on-site issues calmly and professionally What we're looking for We are looking for a friendly, organised and reliable individual with strong communication and IT skills, and experience in a customer-facing or administrative role, ideally involving bookings or scheduling. You will be able to work independently, respond effectively to issues, and be willing to undertake First Aid training. Experience in a school or lettings environment, along with knowledge of safeguarding and health and safety, would be beneficial. You should have good time management, be flexible to work evenings and weekends, and be committed to delivering excellent customer service. Who is Lift Schools? We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 59 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had. We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation. We offer you: Comprehensive training : Access a wide range of developmental training to boost your career. Generous benefits : From your pension plan to healthcare and financial support, we've got you covered. Lifestyle perks : Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives. Ready to take the next step? Submit your application today - we look forward to receiving it. The role is due to commence as soon as possible. This is a part time, casual position. Closing date: 1st May 2026 We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application. Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria. Follow us on Facebook , X , Instagram and Linkedin . Further details can be found on our careers page. Lift Schools is recruiting for Teacher Training placements. Please click here to view the website for further details. Downloads Job Description Benefits Brochure Safer Recruitment Statement AI Statement PandoLogic.
1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products for over 20 years. The company works with a wide range of organisations across the public and regulated sectors, providing configurable software solutions.They are a growing, close-knit team with a strong focus on customer experience, collaboration and continuous improvement. The environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. The Role This is a blended 1st Line Customer Support position combining front-line application support with customer training and documentation. You will support customers day-to-day while also helping them get the most value from the software through clear guidance, training materials and user education. You will join an experienced support team and go through a structured onboarding process, including regular check-ins during probation. Product knowledge is taught, so the focus is on attitude, communication skills and a solid grounding in software support. What You'll Do: Provide 1st line application support via phone, MS Teams, email and a support portal Investigate, reproduce and clearly document software issues for escalation Work closely with second line support and development teams Create and maintain user guides, manuals, FAQs and training materials Deliver customer training sessions, both remote and occasional onsite Manage user access, licences and support portal accounts Contribute to knowledge base content used for customer self-service and AI search Follow ISO-aligned processes and internal support standards Participate in a paid on-call rota (minimum two slots per week) What You'll Bring: 1-2 years' experience in IT, software or application support Strong verbal and written communication skills Confidence explaining technical issues to non-technical users Good documentation skills and attention to detail An interest in training, presenting or customer education Comfortable working in an office-led, collaborative team Eligibility to work in the UK and an A Level in a STEM subject Why You Should Apply: Not a call-centre role. You'll have ownership, variety and customer interaction Exposure to training delivery alongside technical support Structured onboarding and support to build product knowledge Hybrid working with a stable, long-term employer Clear progression into senior support, training or specialist roles Competitive benefits including private healthcare after probation Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Apr 24, 2026
Full time
1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products for over 20 years. The company works with a wide range of organisations across the public and regulated sectors, providing configurable software solutions.They are a growing, close-knit team with a strong focus on customer experience, collaboration and continuous improvement. The environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. The Role This is a blended 1st Line Customer Support position combining front-line application support with customer training and documentation. You will support customers day-to-day while also helping them get the most value from the software through clear guidance, training materials and user education. You will join an experienced support team and go through a structured onboarding process, including regular check-ins during probation. Product knowledge is taught, so the focus is on attitude, communication skills and a solid grounding in software support. What You'll Do: Provide 1st line application support via phone, MS Teams, email and a support portal Investigate, reproduce and clearly document software issues for escalation Work closely with second line support and development teams Create and maintain user guides, manuals, FAQs and training materials Deliver customer training sessions, both remote and occasional onsite Manage user access, licences and support portal accounts Contribute to knowledge base content used for customer self-service and AI search Follow ISO-aligned processes and internal support standards Participate in a paid on-call rota (minimum two slots per week) What You'll Bring: 1-2 years' experience in IT, software or application support Strong verbal and written communication skills Confidence explaining technical issues to non-technical users Good documentation skills and attention to detail An interest in training, presenting or customer education Comfortable working in an office-led, collaborative team Eligibility to work in the UK and an A Level in a STEM subject Why You Should Apply: Not a call-centre role. You'll have ownership, variety and customer interaction Exposure to training delivery alongside technical support Structured onboarding and support to build product knowledge Hybrid working with a stable, long-term employer Clear progression into senior support, training or specialist roles Competitive benefits including private healthcare after probation Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
The starting salary for this full-time, 12-month fixed term position is 30,647 per annum based on a 36-hour working week. This position will provide maternity cover for an existing member of the team. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office for a minimum of two days per week and working from home. Team members are welcome to work from any of our area offices in Woking, Weybridge or Reigate. We're excited to be recruiting a new Education Health Care Needs Assessment (EHCNA) Office r to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is integral to on-going, focused work to improve the quality and timeliness of our SEND services. Join our SEND Service - Make a Real Difference! If you're committed to collaboration, advocacy, and making things happen, we'd love to hear from you. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We're looking for a compassionate, knowledgeable and proactive individual who can build trusted relationships and communicate clearly. Our young people want adults who listen, explain things honestly, and keep them at the centre of every decision. Parents and carers value empathy, strong organisational skills, and a deep understanding of SEND legislation and diverse needs. Schools need consistent, accessible professionals who are experts in SEND and can guide them through the system with clarity and confidence. At Surrey County Council, we're committed to providing excellent support for children and young people with SEND. Our SEND services work together to deliver timely, effective support that leads to positive outcomes. We focus on building strong, respectful relationships with families, schools and partner organisations, with relational and restorative practices underpinning all our work. As an Education Health Care Needs Assessment Officer, you'll join a newly established countywide Education Health and Care (EHC) Needs Assessment team. Your key responsibilities as an EHCNA Officer will include: Managing casework related to the 20-week EHC Needs Assessment process, engaging with families and education providers to facilitate informed discussions Using a person-centred approach, you will ensure statutory assessment deadlines are met Coordinating input from Education, Health, and Care services to ensure each child receives the right support for their needs Drafting EHCPs, ensuring they are clear, accurate, and of high quality Reflective practice and continuous improvement are key to this role, and you'll be part of a team that puts the child at the centre of everything we do. By working in close collaboration with children's Social Care, Health, parents/carers and families, as well as schools, your impact will help us to achieve the best outcomes for the children we support. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: A-level or equivalent level of attainment, with training or experience in SEN, including the Code of Practice and Children and Families Act 2014 Knowledge of Surrey's SEND policies, national guidance and legislation, and awareness of the impact of SEND on vulnerable children and young people Familiarity with Surrey's Local Offer and school provisions, or willingness to learn Knowledge of evidence-based interventions and the ability to interpret and accurately convey information from complex written reports within draft EHC Plans Clear and confident communication and customer service skills, both in writing and in person Strong relationship building skills and experience of working collaboratively with children, young people, and families Competence in a range of IT tools including MS Office and database management systems Passionate about improving outcomes for children and young people The role involves working in, and visiting, venues across Surrey to build professional working relationships, therefore you will need the willingness and ability to travel across the county to meet the demands of this role. The job advert closes at 23:59 on 03/05/2026. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 24, 2026
Contractor
The starting salary for this full-time, 12-month fixed term position is 30,647 per annum based on a 36-hour working week. This position will provide maternity cover for an existing member of the team. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office for a minimum of two days per week and working from home. Team members are welcome to work from any of our area offices in Woking, Weybridge or Reigate. We're excited to be recruiting a new Education Health Care Needs Assessment (EHCNA) Office r to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is integral to on-going, focused work to improve the quality and timeliness of our SEND services. Join our SEND Service - Make a Real Difference! If you're committed to collaboration, advocacy, and making things happen, we'd love to hear from you. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We're looking for a compassionate, knowledgeable and proactive individual who can build trusted relationships and communicate clearly. Our young people want adults who listen, explain things honestly, and keep them at the centre of every decision. Parents and carers value empathy, strong organisational skills, and a deep understanding of SEND legislation and diverse needs. Schools need consistent, accessible professionals who are experts in SEND and can guide them through the system with clarity and confidence. At Surrey County Council, we're committed to providing excellent support for children and young people with SEND. Our SEND services work together to deliver timely, effective support that leads to positive outcomes. We focus on building strong, respectful relationships with families, schools and partner organisations, with relational and restorative practices underpinning all our work. As an Education Health Care Needs Assessment Officer, you'll join a newly established countywide Education Health and Care (EHC) Needs Assessment team. Your key responsibilities as an EHCNA Officer will include: Managing casework related to the 20-week EHC Needs Assessment process, engaging with families and education providers to facilitate informed discussions Using a person-centred approach, you will ensure statutory assessment deadlines are met Coordinating input from Education, Health, and Care services to ensure each child receives the right support for their needs Drafting EHCPs, ensuring they are clear, accurate, and of high quality Reflective practice and continuous improvement are key to this role, and you'll be part of a team that puts the child at the centre of everything we do. By working in close collaboration with children's Social Care, Health, parents/carers and families, as well as schools, your impact will help us to achieve the best outcomes for the children we support. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: A-level or equivalent level of attainment, with training or experience in SEN, including the Code of Practice and Children and Families Act 2014 Knowledge of Surrey's SEND policies, national guidance and legislation, and awareness of the impact of SEND on vulnerable children and young people Familiarity with Surrey's Local Offer and school provisions, or willingness to learn Knowledge of evidence-based interventions and the ability to interpret and accurately convey information from complex written reports within draft EHC Plans Clear and confident communication and customer service skills, both in writing and in person Strong relationship building skills and experience of working collaboratively with children, young people, and families Competence in a range of IT tools including MS Office and database management systems Passionate about improving outcomes for children and young people The role involves working in, and visiting, venues across Surrey to build professional working relationships, therefore you will need the willingness and ability to travel across the county to meet the demands of this role. The job advert closes at 23:59 on 03/05/2026. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Service Desk Engineer - Preston Brook £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Apr 24, 2026
Full time
Service Desk Engineer - Preston Brook £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Surrey Adult Learning is looking for an organised and experienced Centre Coordinator to manage the day-to-day operations of our centres across Surrey. The starting salary for this position is 33,552 per annum based on a 36-hours working week. The working hours for this role are Monday to Friday, 9am to 5pm, with occasional need for evening and Saturday support and cover. This opportunity is based at our Guildford and Woking Adult Learning Centres, with the expectation of travelling to and supporting at our other centres when required. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role Coordinating up to three of our centres, you'll manage the daily operations of our sites, ensuring that they are a welcoming and supportive environment, overseeing the health and safety and managing the facilities to enable effective delivery of our courses. You'll also be responsible for the line management of the individual teams in your centres. Your day-to-day tasks will also include supporting our learners by offering friendly, high-quality information, advice, and guidance to help them enrol on courses and feel confident in their learning journey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to provide clear and effective supervision and line management to a team. Knowledge of health & safety management processes. Strong IT skills and a good standard of administrative and organisational skills. Excellent interpersonal and communication skills, and the ability to develop supportive relationships with colleagues outside of the team. A team player with the ability to work under pressure and manage time effectively, taking a flexible approach to working patterns and practices. Experience in customer service and an understanding of safeguarding practices. Willingness to travel between centres as needed. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview, and a DBS 'Disclosure and Barring Service' check is required for this role, which will be discussed further at interview. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you provided effective supervision or line management to a team. What was the situation, what actions did you take and what was the outcome? Give an example of when you have applied health and safety process in a workplace setting. How did you ensure compliance and what impact did this have? Please describe your experience of delivering good customer service. Tell us about your experience of using IT systems to support your work. Please include examples of administrative or organisational tasks you have managed using digital tool. The job advert closes at 23:59 on Monday 27th of April 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 24, 2026
Full time
Surrey Adult Learning is looking for an organised and experienced Centre Coordinator to manage the day-to-day operations of our centres across Surrey. The starting salary for this position is 33,552 per annum based on a 36-hours working week. The working hours for this role are Monday to Friday, 9am to 5pm, with occasional need for evening and Saturday support and cover. This opportunity is based at our Guildford and Woking Adult Learning Centres, with the expectation of travelling to and supporting at our other centres when required. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role Coordinating up to three of our centres, you'll manage the daily operations of our sites, ensuring that they are a welcoming and supportive environment, overseeing the health and safety and managing the facilities to enable effective delivery of our courses. You'll also be responsible for the line management of the individual teams in your centres. Your day-to-day tasks will also include supporting our learners by offering friendly, high-quality information, advice, and guidance to help them enrol on courses and feel confident in their learning journey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to provide clear and effective supervision and line management to a team. Knowledge of health & safety management processes. Strong IT skills and a good standard of administrative and organisational skills. Excellent interpersonal and communication skills, and the ability to develop supportive relationships with colleagues outside of the team. A team player with the ability to work under pressure and manage time effectively, taking a flexible approach to working patterns and practices. Experience in customer service and an understanding of safeguarding practices. Willingness to travel between centres as needed. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview, and a DBS 'Disclosure and Barring Service' check is required for this role, which will be discussed further at interview. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you provided effective supervision or line management to a team. What was the situation, what actions did you take and what was the outcome? Give an example of when you have applied health and safety process in a workplace setting. How did you ensure compliance and what impact did this have? Please describe your experience of delivering good customer service. Tell us about your experience of using IT systems to support your work. Please include examples of administrative or organisational tasks you have managed using digital tool. The job advert closes at 23:59 on Monday 27th of April 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
4 x MACHINE SETTER OPERATOR VACANCIES IN TELFORD, SHROPSHIRE Have you previously worked within the FMCG sector (Food Manufacturing, Packaging, Print, Plastics or Pharmaceutical) and do you have a minimum of 3 years experience in one of these industries?! We are looking for 4 Machine Setter Operators to join an FMCG manufacturing business in Telford (Shropshire), these positions are all permanent positions from day 1, and the starting salary will range between £35,000 - £36,500 per annum depending on the shift pattern they you join. The hiring manager is looking for people who live within a 25 mile radius of Telford (Shropshire). You will be required to work a 4 on 4 off shift pattern (12-hour days and nights shifts) and the working hours are 6am to 6pm / 6pm to 6am. The on boarding process would involve you completing an on-line SHL assessment, as well as being invited to the factory for an on site interview and a full factory tour, the company are looking to do an interview day on Friday 1st May 2026. These roles would be a great fit for someone who has previously worked as a Manufacturing Technician, Manufacturing Technician, Machine Setter Operator, Process Operator, Skilled Machine Operator, Machine Setter or Skilled Machinist within an FMCG manufacturing environment. What You Will Do: Operate high-speed machinery with precision and efficiency, ensuring seamless production runs. Perform timely machine setups to minimise downtime and maximise output. Conduct routine maintenance and cleaning of machinery to maintain optimal performance. Monitor production processes closely, identifying and resolving issues using tools like the process fault tree. Perform pre-use checks and quality assessments to ensure products meet the highest standards. Collaborate with team members to meet and exceed production targets. What You Will Bring: Experience in an FMCG production environment, ideally with large machinery or ancillary equipment. A strong commitment to maintaining health, safety, and quality standards. Proven ability to operate and monitor manufacturing equipment effectively. Problem-solving skills, with the ability to identify root causes and implement solutions. Experience in machine setup and material handling to optimise production flow. This company is committed to delivering excellence in the away-from-home tissue industry, providing innovative solutions and maintaining exceptional product quality. By joining as a Skilled Machine Setter Operator, you'll play a vital role in supporting these goals and contributing to the company's mission of being a market-leading partner of choice. Your expertise will help drive efficiency, maintain high standards, and ensure customer satisfaction. Location: This role is based in the Stafford Park area of Telford (Shropshire). Interested?: Don't miss this exciting opportunity to showcase your skills and grow your career in a forward-thinking company. Apply today to become a Skilled Machine Setter Operator and take the first step towards a rewarding future! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 24, 2026
Full time
4 x MACHINE SETTER OPERATOR VACANCIES IN TELFORD, SHROPSHIRE Have you previously worked within the FMCG sector (Food Manufacturing, Packaging, Print, Plastics or Pharmaceutical) and do you have a minimum of 3 years experience in one of these industries?! We are looking for 4 Machine Setter Operators to join an FMCG manufacturing business in Telford (Shropshire), these positions are all permanent positions from day 1, and the starting salary will range between £35,000 - £36,500 per annum depending on the shift pattern they you join. The hiring manager is looking for people who live within a 25 mile radius of Telford (Shropshire). You will be required to work a 4 on 4 off shift pattern (12-hour days and nights shifts) and the working hours are 6am to 6pm / 6pm to 6am. The on boarding process would involve you completing an on-line SHL assessment, as well as being invited to the factory for an on site interview and a full factory tour, the company are looking to do an interview day on Friday 1st May 2026. These roles would be a great fit for someone who has previously worked as a Manufacturing Technician, Manufacturing Technician, Machine Setter Operator, Process Operator, Skilled Machine Operator, Machine Setter or Skilled Machinist within an FMCG manufacturing environment. What You Will Do: Operate high-speed machinery with precision and efficiency, ensuring seamless production runs. Perform timely machine setups to minimise downtime and maximise output. Conduct routine maintenance and cleaning of machinery to maintain optimal performance. Monitor production processes closely, identifying and resolving issues using tools like the process fault tree. Perform pre-use checks and quality assessments to ensure products meet the highest standards. Collaborate with team members to meet and exceed production targets. What You Will Bring: Experience in an FMCG production environment, ideally with large machinery or ancillary equipment. A strong commitment to maintaining health, safety, and quality standards. Proven ability to operate and monitor manufacturing equipment effectively. Problem-solving skills, with the ability to identify root causes and implement solutions. Experience in machine setup and material handling to optimise production flow. This company is committed to delivering excellence in the away-from-home tissue industry, providing innovative solutions and maintaining exceptional product quality. By joining as a Skilled Machine Setter Operator, you'll play a vital role in supporting these goals and contributing to the company's mission of being a market-leading partner of choice. Your expertise will help drive efficiency, maintain high standards, and ensure customer satisfaction. Location: This role is based in the Stafford Park area of Telford (Shropshire). Interested?: Don't miss this exciting opportunity to showcase your skills and grow your career in a forward-thinking company. Apply today to become a Skilled Machine Setter Operator and take the first step towards a rewarding future! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Senior ICT Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers' ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems This is a hybrid working role which can mainly be performed remotely, however there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults. What you'll do: Incident and Escalation Management Act as an escalation point for incidents raised by 1st and 2nd line Diagnose and resolve complex technical issues across multiple systems Provide root cause analysis for major and recurring incidents Infrastructure and System Ownership Act as a technical specialist or owner for the systems assigned to you Monitor performance, capacity and resilience across these systems Security and Compliance Support the investigation and remediation of security incidents and vulnerabilities Apply security best practises, hardening and patching Perform regular vulnerability scanning to improve posture and resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure technical knowledge is captured and transferable amongst colleagues Who you are: You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations. Key Requirements: Proven experience in a 3rd line or senior IT support role working with Windows Server Infrastructure. Strong knowledge of Active Directory, Entra ID, Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject to training) Security Cleared to NPPV3 Level (provided) Full UK Driving License What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Apr 24, 2026
Full time
Senior ICT Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers' ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems This is a hybrid working role which can mainly be performed remotely, however there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults. What you'll do: Incident and Escalation Management Act as an escalation point for incidents raised by 1st and 2nd line Diagnose and resolve complex technical issues across multiple systems Provide root cause analysis for major and recurring incidents Infrastructure and System Ownership Act as a technical specialist or owner for the systems assigned to you Monitor performance, capacity and resilience across these systems Security and Compliance Support the investigation and remediation of security incidents and vulnerabilities Apply security best practises, hardening and patching Perform regular vulnerability scanning to improve posture and resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure technical knowledge is captured and transferable amongst colleagues Who you are: You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations. Key Requirements: Proven experience in a 3rd line or senior IT support role working with Windows Server Infrastructure. Strong knowledge of Active Directory, Entra ID, Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject to training) Security Cleared to NPPV3 Level (provided) Full UK Driving License What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Clarion Housing Group Limited
Haywards Heath, Sussex
Location: Hybrid/Haywards Heath, Dorking or Tonbridge Salary: £34,624 - £45,307 per annum Hours: 36 per week Contract Type: Permanent Are you passionate about enhancing people's lives by helping them to develop their digital skills and enabling them to get online for good? Working as part of an award-winning team, you'll play a vital role in delivering our national digital support and skills programme. Your responsibilities will include: Managing relationships, agreements and contracts with grant funded and contracted delivery partners; delivering digital guidance and device solutions to Clarion residents; recruiting and managing volunteer Clarion Futures & Digital Champions and maintaining accurate and up to date information on our CRM, Pathway. Through collaboration with colleagues across Clarion Futures and the Group, you'll help ensure that digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion. To succeed in this role, you'll demonstrate experience of relationship and project management and the ability to work with a range of stakeholders to support the delivery of organisational goals. You will have experience of resident and community engagement, particularly working with individuals facing multiple barriers to getting online, seeking employment and accessing services. Effective communication skills will be invaluable in this role as you will need to be able to engage with a diverse range of people. You will also need to be well organised to manage your diary and competing priorities, ensuring high levels of data and record accuracy at all times. This is a hybrid role with a base location at our office in either Haywards Heath, Dorking or Tonbridge. You'll spend 3 days per week on average on site at an office, visiting customers, volunteers and/or delivery partners across the south and south west region. Please review the full role profile on our website before applying. Closing Date: Thursday 30th April 2026 at midnight. Interviews are likely to take place in Islington, London on Thursday 21st & Thurs 28th May At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Candidates must have the ability to travel throughout the South & Southwest region and support colleagues elsewhere on an as required basis. This post is subject to Basic Criminal Record Check Clearance.
Apr 24, 2026
Full time
Location: Hybrid/Haywards Heath, Dorking or Tonbridge Salary: £34,624 - £45,307 per annum Hours: 36 per week Contract Type: Permanent Are you passionate about enhancing people's lives by helping them to develop their digital skills and enabling them to get online for good? Working as part of an award-winning team, you'll play a vital role in delivering our national digital support and skills programme. Your responsibilities will include: Managing relationships, agreements and contracts with grant funded and contracted delivery partners; delivering digital guidance and device solutions to Clarion residents; recruiting and managing volunteer Clarion Futures & Digital Champions and maintaining accurate and up to date information on our CRM, Pathway. Through collaboration with colleagues across Clarion Futures and the Group, you'll help ensure that digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion. To succeed in this role, you'll demonstrate experience of relationship and project management and the ability to work with a range of stakeholders to support the delivery of organisational goals. You will have experience of resident and community engagement, particularly working with individuals facing multiple barriers to getting online, seeking employment and accessing services. Effective communication skills will be invaluable in this role as you will need to be able to engage with a diverse range of people. You will also need to be well organised to manage your diary and competing priorities, ensuring high levels of data and record accuracy at all times. This is a hybrid role with a base location at our office in either Haywards Heath, Dorking or Tonbridge. You'll spend 3 days per week on average on site at an office, visiting customers, volunteers and/or delivery partners across the south and south west region. Please review the full role profile on our website before applying. Closing Date: Thursday 30th April 2026 at midnight. Interviews are likely to take place in Islington, London on Thursday 21st & Thurs 28th May At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Candidates must have the ability to travel throughout the South & Southwest region and support colleagues elsewhere on an as required basis. This post is subject to Basic Criminal Record Check Clearance.