42 jobs found

Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high-quality, resident-focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high-performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value-for-money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti-social behaviour through decisive case management and partnership working. Ensuring responsive, victim-centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi-agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi-agency working. Excellent communication, influencing, and relationship-building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community-focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.

Housing Officer x6 (Wiltshire, Dorset & Somerset) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for six Housing Officers to cover the following patches in the South West - Wiltshire, Dorset & Somerset: x1 - Cotswold; West Oxfordshire; Wiltshire x1 - Wiltshire x2 - Somerset x2 - Dorset (Bournemouth, Christchurch and Poole, New Forest) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Housing Officer (Devon) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the South West covering East Devon, Exeter, Mid Devon, Teignbridge, Torbay. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Housing Officer x2 (Hampshire, Berkshire & Surrey) Location: South East Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for two Housing Officers covering the following patches in the South East: x1 - Bracknell Forest, Reading, Surrey Heath, Woking, Wokingham x1 - East Hampshire, Eastleigh, Fareham, Havant, Portsmouth, Test Valley, Waverley, Winchester What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

A voids surveyor in social housing inspects empty properties between tenancies to assess their condition and identify required repairs or upgrades. They specify and cost necessary works, coordinate turnaround activities, and ensure homes meet lettable standards and safety requirements before new occupants move in. Client Details This large local authority manages one of the UK's biggest social housing portfolios, providing affordable homes and housing services to a diverse urban population. It oversees maintenance, tenancy support, and regeneration programmes while operating under public sector regulations and budget constraints. Description Inspect vacant properties to assess overall condition after tenants move out Identify repairs, damage, and any health or safety hazards Specify required works to bring the property up to lettable standard Prepare cost estimates and approve repair budgets Raise and manage work orders for contractors and maintenance teams Monitor progress of works on-site to ensure quality and timelines are met Carry out interim and final inspections before properties are re-let Ensure compliance with safety regulations (e.g. gas, electrical, fire safety) Liaise with contractors, housing officers, and lettings teams to coordinate turnaround Keep accurate records, reports, and documentation of works completed and costs incurred Profile A good voids surveyor is highly organised and detail-oriented, able to quickly assess a property's condition and identify all necessary repairs to meet lettable standards. They combine strong technical knowledge with practical judgement, ensuring works are specified accurately, cost-effectively, and in line with safety regulations. They also communicate clearly with contractors and internal teams, manage timelines efficiently to minimise void periods, and maintain a strong focus on quality so properties are ready for new tenants without delays or repeat issues. Job Offer Long term contract Competitive Hourly Rate ASAP start date

Housing Allocations Officer Salarty: 38,000 per anum Location: Remote Contract: Full-time. 3 months FTC with strong possibiity of extension Are you passionate about helping people into quality, affordable homes? Our client is looking for a dedicated Housing Allocations Officer to join the organisations team and play a key role in delivering life-changing housing solutions across the UK. This would suit someone from wither a housing associations background or someone from the private lettings industry. What you'll do: Manage the advertising, application, and allocation process for the organisations properties Assess applicants and guide them through to tenancy Support tenants to build a path toward homeownership Liaise with letting agents and local authorities to ensure smooth lettings Monitor performance and contribute to reporting and service improvement Step in to support our housing management function when needed What we're looking for: Experience in housing allocations or lettings Excellent communication and assessment skills Financial awareness and tenant-focused mindset Organised, proactive, and collaborative approach Knowledge of local lettings plans and housing policy is a plus Please contact Ellie Benson on (phone number removed) to discuss

Eden Brown are seeking a highly experienced Neighbourhood Officer on a 3 month contract situated in Manchester The role as Housing Officer will be office based only As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with Allocations and Lettings - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Housing Allocations Officer (Level 6) Temporary Contract Job Details Slough Borough Council Service Area: Regeneration, Housing and Environment Hours: 37 hours per week Start Date: 18 May 2026 Duration: 17 weeks Working Pattern: Hybrid - 2 days per week in the office Location Office Base: 25 Windsor Road Slough Berkshire SL1 2EJ Pay PAYE Rate: £19.32 per hour Job Overview Slough Borough Council is seeking an experienced Allocations Officer to join the Housing Allocations team. This role will provide a housing register, needs assessment and allocations service, ensuring the legality and suitability of social housing allocations and helping the council meet statutory requirements, performance indicators and lettings targets. The successful candidate will manage housing applications, maintain accurate housing register records, verify applicant circumstances, carry out home visits and support the effective delivery of a customer-focused housing allocations service. Important - Please Read Carefully This role requires direct housing allocations experience , including knowledge of housing and homelessness legislation , housing register assessments and the application of allocations policy. You must also be able to carry out home visits and hold a full UK driving licence with access to a car for work . Candidates without relevant allocations / housing register experience are unlikely to be considered. Key Responsibilities Undertake eligibility assessments for potential tenants accessing the housing register Ensure allocations are lawful, suitable and in line with policy Deliver a comprehensive, customer-focused housing allocations service Maintain accurate records of the voids and lettings process and update the housing register using the integrated housing management system Run performance reports and carry out regular data reconciliation Manage social housing applications, including complex cases Apply law and policy appropriately to reach lawful and defensible decisions Liaise with housing needs colleagues on acute cases and with investigation teams where fraud is suspected Provide information to new tenants about properties and services available Liaise with tenancy management colleagues to support efficient sign-up processes Undertake home visits to shortlisted applicants to verify eligibility and circumstances Identify service improvements and support development of the allocations service Essential Experience & Skills Experience in a pressurised customer service environment working with vulnerable customers Experience maintaining computerised information management systems Experience handling confidential and sensitive information appropriately Experience giving accurate information clearly in writing and verbally Knowledge of current housing, immigration and related legislation , including relevant Housing and Homelessness Acts Knowledge of repairs issues affecting required property standards Knowledge of relevant health and safety legislation, especially lone working Knowledge of data protection legislation relating to customer records Ability to carry out home visits to verify housing applications Ability to understand and apply complex legislation fairly and accurately Strong communication, record keeping and data analysis skills Good organisational and time management skills Experience using Microsoft Office and databases Educated to A Level or equivalent with good numeracy and literacy Full UK driving licence with own car available for work Desirable Evidence of continuous professional development NVQ Business Administration Level 3, BTEC, relevant housing qualification or equivalent Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.

Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Job Title : Estates Officer (evenings and weekends) Location : London Salary: NJC Scale 5 (£30,232) Actual salary for 19.5 hours (£16,844) Job type: Part time - Permanent, (19.5 hours per week). We are looking to recruit a committed and reliable Estates Officer to join our College. The Estates department provides the College with a clean and well-maintained, fit-for-purpose estate that supports teaching and learning. In this role, you will have a responsibility for managing lettings in the evenings and weekends. You will be responsible for opening and closing the college in accordance with College security procedures, as well as setting up equipment for lettings. We are looking for a friendly and organised individual who will take pride in looking after the college buildings and grounds, with a "can do" and a "hands on" attitude. Communication skills, ability to work towards competing demands and flexibility are essential. Prior experience of working in an educational setting is not compulsory, but would be advantageous. This is a permanent, part-time position averaging 19.5 hours per week, following a fixed two-week rota that includes evenings and weekends. The Rota Schedule: Week A (19 hours): Monday (17:30-22:00), Tuesday (17:30-22:00), and Saturday (08:00-18:00). Week B (20 hours): Wednesday (17:30-22:00), Thursday (17:30-22:00), Friday (17:30-22:00), and Sunday (09:45-16:15) We reserve the right to set the above rota within the core hours listed below depending on the College needs: Monday - Friday: 16:00-22:30 Saturday: 08:00-18:00 Sunday: 09:00-17:00 Please note that additional ad hoc hours may be required depending on business needs. The salary is set at NJC Scale 5 (£30,232 per annum), with an actual pro-rata salary of £16,844 for 19.5 hours. This figure is inclusive of Inner London Weighting The College is a dynamic and ambitious Sixth Form College. We thrive on our many engagements and connections with higher education, with employers and with external agencies, and we relish the challenge of working out how best to equip our young people to compete and flourish in the future. Rated "Good with outstanding features" by Ofsted, the College achieves excellent standards and is proud to support many young people from non-traditional backgrounds to successfully progress to higher education and to employment. We strive to ensure that we take care of and support the development of the whole person: educational, emotional, social and spiritual. We offer a competitive salary, a supportive and friendly environment and a great range of benefits, including excellent training opportunities, staff wellbeing programme, free use of our art fitness suite and staff fitness classes, cycle to work scheme, on-site free parking, membership of the Local Government Pension Scheme, and Employee Assistance Programme, to name a few. Closing and interview dates: Completed application forms must be submitted by Sunday 3rd May 2026. Interviews will be held week commencing Monday 11th May 2026. We reserve the right to interview successful applicants before the deadline, so do apply as soon as possible . All successful candidates must be willing to undergo a DBS Police check. The College is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children. In promoting equal opportunities, we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview. Education through a Christian Community. Please click 'APPLY' to send your CV for this position. Candidates with the relevant experience or job titles of; Facilities Manager, Estate Manager, Campus Operations Coordinator, College Maintenance Supervisor, Venue Operations Specialist, Facility Services Coordinator, Building Operations Manager, Property and Lettings Administrator, Facilities and Events Coordinator, Campus Services Supervisor may also be considered for this role.

Housing Maintenance Administration Officer required! Salary: 15.31ph Location: Cambridge, CB4 Hours: Monday - Friday 9am - 5pm 37hs a week Till October 2026 We are seeking a motivated Housing Maintenance Administration Officer to provide vital administrative and customer service support, helping us deliver efficient, high-quality housing services for our residents. The purpose of this role is: Provide comprehensive administrative support to the Homes and Properties team to ensure the service meets the council's standards in the provision of safe, clean and accessible homes, advocating for our tenants and leaseholders with a high-quality customer experience. In this role you will: 1. Provide comprehensive administrative support to the housing maintenance and repairs team and work planners and building maintenance surveyors within the Delivery Assurance team. 2. Act as a primary liaison between the housing tenancy and lettings teams, customer contact centre, tenants and leaseholders, and the operations team to ensure the delivery of quality services and effective resolution of issues. 3. Complaints, disrepair and ombudsman: Support the wider service with case investigation tasks and activity to enable prompt and accurate responses, analysing themes and issues and reporting findings to management. 4. Damp, condensation and mould (DCM): Manage the DCM inbox, raising and prioritising inspections and follow-on works, including liaison with key stakeholders across the service as well as tenants and leaseholders until works are completed. Essential Experience: Substantive experience of working in a similar role within a Social Housing environment (ideally min. 2 years). A background in Customer Service with the ability to approach tenants/clients. Significant experience in using IT applications and systems. Excellent record keeping skills (ability to accurately & clearly record information as well as maintain organised and efficient systems). Excellent customer care skills and handling complaints. Providing statistical information and reports. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

PURPOSE OF JOB Housing Resettlement Officer Housing Resettlement Officer To act as a caseworker for housing applicants owed the main housing duty, providing advice guidance and assistance on the range of options available to resolve their housing problems and enable move on from temporary accommodation into settled accommodation. Housing Resettlement Officer To assess suitability on homeless applications carrying out investigations into areas of suitability and reach decisions within the framework of the Housing Act 1996 Part VII (Homelessness). Providing accurate and appropriate advice by assessing the support needs of clients and updating personalised housing plans. Refer cases to other sources of assistance where appropriate e.g. social care and health lettings agencies community and voluntary advice organisations. Assist in the council's reduction of temporary accommodation expenditure by ensuring that all avenues for temporary accommodation arrangements are explored. To work from our Community Hub in Central Maidstone, Trinity. MAIN ACCOUNTABILITES Housing Resettlement Officer To provide a dedicated and empathetic service to clients owed the main housing duty; assessing their housing and support needs; and to explore the appropriate interventions to remove the barriers to enable access suitable alternative accommodation. To have a comprehensive knowledge of all homelessness legislation, in particular Part 7 of the Housing Act 1996 (as amended) and the Homelessness Code of Guidance; as well as welfare benefits and social care knowledge. To assess and interview clients, including conducting home visits, in line with the Councils' statutory duties and relevant case law. To carry a caseload of homelessness main housing duty cases and develop, update and review Personalised Housing Plans for customers. This Plan will ensure that homelessness is relieved through active engagement with council and private sector services. To advise clients on full range of options to solve their housing problem, including registering on the Council's Housing Register, private renting, mortgage advice, supported accommodation options and shared ownership. To liaise with landlords to remove the barriers of move on including helping to resolve rent arrears, agreeing repayment plans, and offering incentives such as rent in advance and 6 months tenancy sustainment to secure private rented accommodation. To carry out income and expenditure assessments in order to access affordable housing option and affordability for move on accommodation To advise clients of available tenancy support services including income maximisation, Discretionary Housing Payments mutual exchange, debt and rent arrears advice and HB support. To have a full clean UK driving licence in order to conduct home visits at the client's home, prison, hostels, hospital or other locations as may be necessary. To write and issue statutory S184 decision letters, letters of referral to other authorities where an applicant's local connection lies elsewhere. To ensure full and accurate records of all clients, all advice and support provided. To maintain accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken. To develop effective working relationships with colleagues within Maidstone Borough Council, external bodies, service users, landlords as well as voluntary and other housing organisations. To deal with enquiries and correspondence from clients and their advocates, including solicitors, councillors, MPs, and other housing providers, in line with the Council's corporate response times. To assist with identifying households for nomination into direct lets, assessing suitability and recording this on their case. To complete administrative tasks related to the post as required.

Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Clapham Park Salary Banding Range: £41,235 - £43,405 Full Time 37.5hr working week - Permanent Position This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: • Essential car user • Experience of working in a social housing setting is essential • Experience of working within a supported housing environment is desirable • Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. • At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. • At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible • Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential • Experience of excellent administration skills & analysing customer feedback to achieve service improvements • Attention to detail and accuracy in writing, reporting and numeracy • Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing • Ability to self-manage a varied and demanding workload, prioritising and organising too • A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion • The ability to manage and report on projects against agreed targets • Must possess excellent office management skills, managing inboxes, keys etc • Must be willing to work flexible hours as required Desirable • Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three yea Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)

Marks Consulting Partners are currently looking for an Allocations Manager to work with one of our Local Authority clients in London. What the Job Will Be Doing Oversee the delivery of allocations within the Homelessness Service, ensuring compliance with Part VI & Part VII of the Housing Act 1996 Manage and coordinate Section 202 Reviews, ensuring decisions are legally robust and defensible Lead on Stage 1 & Stage 2 complaints, including responses to Housing Ombudsman enquiries Ensure suitability decisions, discharge of duty, and housing offers are made in line with legislation and policy Act as the escalation point for complex homelessness and allocations cases Work closely with Housing Options, Temporary Accommodation and Lettings teams to ensure smooth move-on pathways Identify and resolve service issues, including backlogs in reviews, complaints, and allocations Implement and improve processes, policies, and quality assurance frameworks Monitor and report on service performance, KPIs, and risk areas Provide technical guidance and support to officers, ensuring high-quality decision making What You Will Need Strong knowledge of Housing Act 1996 (Part VI & VII) and the Homelessness Reduction Act 2017 Proven experience managing Section 202 Reviews Experience handling Stage 2 complaints and dealing with the Housing Ombudsman Background in allocations and/or homelessness services within a Local Authority Experience managing complex cases involving suitability, discharge of duty, and housing needs Ability to manage workloads, prioritise effectively, and drive service improvements Strong written skills, particularly in producing robust and defensible decisions

Job Title: Leasehold & Tenancy Officer Contract Type: Fixed term for up to 12 months Salary: £43,777.03 per annum Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Arlington, Camden If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Leasehold and Tenancy Officer Provide a customer focused account management service to all Home Ownership customers (including market and intermediate rent properties) across the London region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are conducted in line with legislative requirements and compliance and Group standards. Manage the end-to-end residential lettings process for Home Ownership, including sourcing of suitable tenants, carrying out referencing and financial checks, preparing accurate and compliant tenancy agreements and completing end of tenancy and void activity. Ensure service charge financial activity is conducted effectively including budget planning, the service. charge setting consultation process and reviews of scheme expenditure. Act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Manage Caretakers within a specified geographical region to ensure delivery of an effective service to Home Ownership customers on behalf of the group. About you We are looking for someone with: • Up to date knowledge of leasehold legislation, regulation and standards, including Section 20 requirements. • CIOH partial/fully qualified or equivalent qualification or experience. • Excellent attention to detail with the ability to work under pressure delivering to strict deadlines Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to our "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Manage landlord repair requests through Workwise ensuring work is completed to the residents satisfaction. Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Complete all actions required in Workwise weekly to ensure effective rent and service charge collection and debt management. Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record This role is 100% based in the office. This roles pays £28.56 umbrella and £21.59 PAYE Essential Must have worked recently as a Housing Officer or similiar role in housing Excellent communicator Must be immediately available or on short notice

Temporary Accommodation Officer As part of the Temporary Accommodation Move On team to work with households in temporary accommodation to move into settled accommodation. Understanding their move on needs, matching them to suitable (as legally defined) settled accommodation, supporting them to overcome any move on barriers, and completing their discharge from temporary accommodation. Temporary Accommodation Officer To work with the Lettings Negotiators in the team, to identify the properties needed and to match households to the properties they have sourced ensuring no properties are left unused. Temporary Accommodation Officer To set expectations about the most likely route into settled accommodation, and what actions the household should take to successfully move out of temporary accommodation. To signpost households to relevant support e.g. for benefits or debt advice, to ensure they are in the best position to move into and sustain their settled accommodation. Temporary Accommodation Officer This role is key in ensuring households are able to move on from temporary accommodation, reducing the average stay length and the number of households in temporary accommodation. To mange a caseload of households that have been identified as ready to move on from temporary accommodation into settled accommodation. Using the information about the household to offer suitable (as legally defined) settled accommodation for them, in order for the Council to discharge duties. This could be private rented accommodation, supported housing, direct offer of social housing, choice-based lettings or other settled accommodation options. Temporary Accommodation Officer To review information about the household, updating the housing needs assessment, and other documentation, as necessary, to ensure the needs of the household are fully understood. To make sure the rehousing and resettlement needs of the households are clearly established and understood. Including affordability, geographical restrictions and if there are vulnerabilities or behaviours that will mean specific support is required to move and settle into new accommodation. Making referrals for specialist accommodation and support where this is needed, for example to adult social care. To work at pace, ensuring cases are progressed in a timely way and properties are used efficiently. Temporary Accommodation Officer To liaise with other Council departments and external bodies as required, including Social Care, GPs, fraud etc. to ensure offers of suitable accommodation and required measures to support a successful move into settled accommodation are in place. To support households to prepare to move and to ensure they receive appropriate advice including on their options, their responsibilities and rights for the tenancy they are being offered, and what happens if they reject the property offered. Where choice-based lettings is the best option for the household, making sure they understand what this option is, supporting them to bid on suitable properties, if shortlisted to attend viewings and when they accept an offer to make the move. To undertake property visits and home visits to the household, as required to ensure the suitability of a property and the successful move on from temporary accommodation, where this would be beneficial. To control and conduct all activities to issue relevant discharge notifications to end homelessness duties and maintain relevant records. Including issuing offer letters, discharge notices, managing offer refusals, and other appropriate communications as appropriate to support the statutory process. To assist with resettlement and barriers to moving into the property offered, so the household is ready to be able to quickly accept the offer and move in. Supporting households to find out about their new communities and take the steps needed to settle into a new home, for example about claiming benefits and how to apply for schools. Responsible for dealing with, and supporting, complaints taking remedial action as necessary and using learning from complaints and reviews to support service improvements. To feedback to the Move On Team Lead to support efficient management of the team, including the identification of households ready to move into settled accommodation and the sourcing of suitable properties. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined-up approach in the operational deployment of services.

Tenancy Support Officer (Rent Team) Reporting to: Rent Team Lead Working Pattern: Full-time (mix of field and office-based work) This is a fantastic opportunity for a real "people person", to support the Rent Team of this growing property maintenance company . You will manage tenant relationships and rent accounts. The successful candidate will act as a bridge between tenants and the office, particularly engaging with individuals who are difficult to contact or require additional support. Key Responsibilities Liaise with residential tenants over the phone and at their properties across London to establish contact and resolve issues Engage with non-responsive or vulnerable tenants to support rent payment and communication Assist tenants with completing paperwork (e.g., housing benefit or Universal Credit forms) Gather and relay key information back to the Rent Team Mediate and problem-solve tenant issues to support rent recovery Encourage and support tenants in maintaining or reinstating benefit claims Build rapport and maintain positive relationships with tenants Maintain accurate records of visits and interactions Work closely with the office-based Rent Team to follow through on cases Key Requirements Strong interpersonal and communication skills Full clean driving license (essential) (own vehicle is preferred) Excellent ability to deal with people face to face and over the phone Empathetic but firm approach when dealing with challenging situations Problem-solving mindset with strong initiative IT skills Desirable (Not Essential) Experience in housing, lettings, or rent arrears Knowledge of housing benefits or Universal Credit Experience working with vulnerable individuals What's on offer: Bonus scheme Opportunity for a company vehicle after probation (or earlier for the right candidate) Free parking Fuel cost and mileage covered for work

Job Title : Estates Officer (evenings and weekends) Location : London Salary: NJC Scale 5 ( 30,232) Actual salary for 19.5 hours ( 16,844) Job type: Part time - Permanent, (19.5 hours per week). We are looking to recruit a committed and reliable Estates Officer to join our College. The Estates department provides the College with a clean and well-maintained, fit-for-purpose estate that supports teaching and learning. In this role, you will have a responsibility for managing lettings in the evenings and weekends. You will be responsible for opening and closing the college in accordance with College security procedures, as well as setting up equipment for lettings. We are looking for a friendly and organised individual who will take pride in looking after the college buildings and grounds, with a "can do" and a "hands on" attitude. Communication skills, ability to work towards competing demands and flexibility are essential. Prior experience of working in an educational setting is not compulsory, but would be advantageous. This is a permanent, part-time position averaging 19.5 hours per week, following a fixed two-week rota that includes evenings and weekends. The Rota Schedule: Week A (19 hours): Monday (17:30-22:00), Tuesday (17:30-22:00), and Saturday (08:00-18:00). Week B (20 hours): Wednesday (17:30-22:00), Thursday (17:30-22:00), Friday (17:30-22:00), and Sunday (09:45-16:15) We reserve the right to set the above rota within the core hours listed below depending on the College needs: Monday - Friday: 16:00-22:30 Saturday: 08:00-18:00 Sunday: 09:00-17:00 Please note that additional ad hoc hours may be required depending on business needs. The salary is set at NJC Scale 5 ( 30,232 per annum), with an actual pro-rata salary of 16,844 for 19.5 hours. This figure is inclusive of Inner London Weighting St Francis Xavier is a dynamic and ambitious Sixth Form College. We thrive on our many engagements and connections with higher education, with employers and with external agencies, and we relish the challenge of working out how best to equip our young people to compete and flourish in the future. Rated "Good with outstanding features" by Ofsted, the College achieves excellent standards and is proud to support many young people from non-traditional backgrounds to successfully progress to higher education and to employment. We strive to ensure that we take care of and support the development of the whole person: educational, emotional, social and spiritual. We offer a competitive salary, a supportive and friendly environment and a great range of benefits, including excellent training opportunities, staff wellbeing programme, free use of our art fitness suite and staff fitness classes, cycle to work scheme, on-site free parking, membership of the Local Government Pension Scheme, and Employee Assistance Programme, to name a few. Closing and interview dates: Completed application forms must be submitted by Sunday 3rd May 2026. Interviews will be held week commencing Monday 11th May 2026. We reserve the right to interview successful applicants before the deadline, so do apply as soon as possible . All successful candidates must be willing to undergo a DBS Police check. Saint Francis Xavier Sixth Form College is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children. In promoting equal opportunities, we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview. Education through a Christian Community. Please click 'APPLY' to send your CV for this position. Candidates with the relevant experience or job titles of; Facilities Manager, Estate Manager, Campus Operations Coordinator, College Maintenance Supervisor, Venue Operations Specialist, Facility Services Coordinator, Building Operations Manager, Property and Lettings Administrator, Facilities and Events Coordinator, Campus Services Supervisor may also be considered for this role.

Ashfield Council have an exciting opportunity for a Lettings Officer to join the team based in Kirkby-In-Ashfield . You will join us on a part-time, permanent basis. In return, you will receive a competitive salary of £16,030 - £17,217 per annum (pay award pending). We have an exciting opportunity for an enthusiastic and motivated person to join our Lettings Team. You will be part of a small team who are dedicated to maintaining the Council s Housing Register and letting empty council homes. Your focus will be on letting council homes efficiently, to households in urgent housing need. Hand in hand with a need to meet challenging performance targets is a requirement to have excellent customer service skills, to ensure new tenants receive the advice and support they need to settle successfully into their new home. To succeed, you must be organised and capable of managing a busy and varied workload. You must have excellent record keeping and IT skills. This is a challenging but rewarding role that gives you an opportunity to work with a great team and positively impact the local community. Closing date: 30th April 2026 Interviews: 7th and 8th May 2026 If you feel you have the necessary skills and abilities to join the team as our Lettings Officer, click " apply" we d be delighted to receive your application. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.