Head of Revenue Operations Full-time: Hybrid Manchester or London Up to £120,000 per annum D.O.E The Head of Revenue Operations will own the end-to-end revenue operating system at Lunio spanning strategy, systems, data, and operational execution. You will ensure that our go-to-market teams are aligned around a shared revenue framework, supported by scalable processes and best-in-class tooling. This role requires someone who can operate both strategically and tactically, defining the operating model while also ensuring it is implemented effectively in systems and workflows. You will also play a key role in driving operational accountability across the GTM organisation, ensuring that processes are followed, pipeline is managed effectively, and teams operate with discipline. The successful candidate will report to the CFO and partner closely with the CEO and GTM leadership as stakeholders to bring clarity, structure, and operational excellence across marketing, sales, and customer success. Key Responsibilities Revenue Strategy & Operating Model Design and implement the revenue operating model across marketing, sales, and customer success Align the organisation around shared definitions, funnel metrics, and lifecycle stages Partner with GTM leadership on pipeline generation, conversion optimisation, and revenue forecasting Translate business strategy into scalable operational frameworks Pipeline, Forecasting & Performance Own the company's revenue forecasting framework and reporting infrastructure Define and track core funnel and pipeline health metrics Identify revenue risks and opportunities through pipeline and performance analysis Support sales leadership in driving pipeline discipline and deal governance Help enforce operational standards that ensure reps maintain accurate pipelines and forecasting inputs Systems & Revenue Architecture Own the revenue tech stack and ensure it supports scalable growth Manage and evolve the core platform architecture including: Salesforce (CRM) HubSpot (Marketing Automation) Gong (Sales Intelligence and Forecasting) Redshift data warehouse Evaluate and implement additional platforms where needed, including customer success and revenue analytics tooling GTM Enablement Partner with sales leadership to design and implement scalable sales enablement frameworks that improve rep productivity and consistency Define and operationalise key sales processes including qualification frameworks, deal progression, and pipeline management standards Ensure sales teams are equipped with the tools, content, and data required to effectively engage prospects and progress opportunities Work closely with marketing and product teams to align messaging, sales collateral, and value propositions across the buyer journey Identify opportunities to improve sales performance through enablement programs, coaching insights, and data-driven feedback loops Leverage insights from sales intelligence platforms (such as Gong) to identify best practices, improve sales execution, and reinforce effective behaviours across the team AI & GTM Engineering Identify opportunities to leverage AI and automation across the go-to-market engine Work with GTM teams to improve productivity and performance through: AI-driven insights Workflow automation Data enrichment Outreach optimisation Operational tooling Stay current with emerging technologies and apply them pragmatically to improve efficiency and decision-making Data, Insights & Decision Support Establish a single source of truth for revenue data Build dashboards and reporting frameworks for executives and GTM teams Enable data-driven decision making across the organisation Stakeholder Management Partner closely with senior stakeholders across Sales, Marketing, Finance, and Product Provide strategic guidance while confidently challenging assumptions and driving alignment Act as a trusted advisor to GTM leadership and the executive team Team Leadership Build and scale the Revenue Operations function over time Define the structure, hiring plan, and operating cadence for the RevOps team What makes a great Head of RevOps at Lunio? Demonstrated experience in leading a team in Revenue Operations, Sales Operations, or GTM Operations Proven experience leading end-to-end RevOps in a B2B SaaS environment Experience partnering with executive leadership in scaling companies Previous experience building or leading RevOps teams Experience implementing and optimising modern GTM technology stacks
Apr 22, 2026
Full time
Head of Revenue Operations Full-time: Hybrid Manchester or London Up to £120,000 per annum D.O.E The Head of Revenue Operations will own the end-to-end revenue operating system at Lunio spanning strategy, systems, data, and operational execution. You will ensure that our go-to-market teams are aligned around a shared revenue framework, supported by scalable processes and best-in-class tooling. This role requires someone who can operate both strategically and tactically, defining the operating model while also ensuring it is implemented effectively in systems and workflows. You will also play a key role in driving operational accountability across the GTM organisation, ensuring that processes are followed, pipeline is managed effectively, and teams operate with discipline. The successful candidate will report to the CFO and partner closely with the CEO and GTM leadership as stakeholders to bring clarity, structure, and operational excellence across marketing, sales, and customer success. Key Responsibilities Revenue Strategy & Operating Model Design and implement the revenue operating model across marketing, sales, and customer success Align the organisation around shared definitions, funnel metrics, and lifecycle stages Partner with GTM leadership on pipeline generation, conversion optimisation, and revenue forecasting Translate business strategy into scalable operational frameworks Pipeline, Forecasting & Performance Own the company's revenue forecasting framework and reporting infrastructure Define and track core funnel and pipeline health metrics Identify revenue risks and opportunities through pipeline and performance analysis Support sales leadership in driving pipeline discipline and deal governance Help enforce operational standards that ensure reps maintain accurate pipelines and forecasting inputs Systems & Revenue Architecture Own the revenue tech stack and ensure it supports scalable growth Manage and evolve the core platform architecture including: Salesforce (CRM) HubSpot (Marketing Automation) Gong (Sales Intelligence and Forecasting) Redshift data warehouse Evaluate and implement additional platforms where needed, including customer success and revenue analytics tooling GTM Enablement Partner with sales leadership to design and implement scalable sales enablement frameworks that improve rep productivity and consistency Define and operationalise key sales processes including qualification frameworks, deal progression, and pipeline management standards Ensure sales teams are equipped with the tools, content, and data required to effectively engage prospects and progress opportunities Work closely with marketing and product teams to align messaging, sales collateral, and value propositions across the buyer journey Identify opportunities to improve sales performance through enablement programs, coaching insights, and data-driven feedback loops Leverage insights from sales intelligence platforms (such as Gong) to identify best practices, improve sales execution, and reinforce effective behaviours across the team AI & GTM Engineering Identify opportunities to leverage AI and automation across the go-to-market engine Work with GTM teams to improve productivity and performance through: AI-driven insights Workflow automation Data enrichment Outreach optimisation Operational tooling Stay current with emerging technologies and apply them pragmatically to improve efficiency and decision-making Data, Insights & Decision Support Establish a single source of truth for revenue data Build dashboards and reporting frameworks for executives and GTM teams Enable data-driven decision making across the organisation Stakeholder Management Partner closely with senior stakeholders across Sales, Marketing, Finance, and Product Provide strategic guidance while confidently challenging assumptions and driving alignment Act as a trusted advisor to GTM leadership and the executive team Team Leadership Build and scale the Revenue Operations function over time Define the structure, hiring plan, and operating cadence for the RevOps team What makes a great Head of RevOps at Lunio? Demonstrated experience in leading a team in Revenue Operations, Sales Operations, or GTM Operations Proven experience leading end-to-end RevOps in a B2B SaaS environment Experience partnering with executive leadership in scaling companies Previous experience building or leading RevOps teams Experience implementing and optimising modern GTM technology stacks
Senior Vice President of Software Engineering page is loaded Senior Vice President of Software Engineeringremote type: Hybridlocations: UK-London-Chiswick Bldg 5 Floor 4time type: Full timeposted on: Posted 4 Days Agojob requisition id: R321290 iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit Light & Wonder's iGaming division operates the industry's largest digital gaming aggregation network, delivering 3,500+ games to operators across 100+ jurisdictions worldwide. Following record Q3 2025 performance with 16% revenue growth and expanding market share, we're accelerating our technology transformation.As Senior Vice President of Software Engineering , reporting to the Chief Technology Officer, you'll lead the engineering vision powering our Infinity platform. You'll build and inspire a 200+ person engineering organization globally, establishing technical strategy, architecture standards, and the innovation roadmap that enables platform scale, regulatory expansion, and the player experiences millions love.The iGaming industry demands rapid technological evolution within stringent regulatory oversight-requiring a leader who combines strategic vision with operational excellence, deep technical expertise with business acumen, and bold innovation with proven execution. Candidate Profile The Senior Vice President of Software Engineering should be a visionary technology leader who inspires talented teams while delivering operational excellence in a highly regulated, 24/7 global environment. This leader will bring strategic thinking and P&L discipline, partnering with the CTO and business leaders to drive innovation and execution. They must be an exceptional people leader with proven experience in platform modernization and championing AI adoption across products and engineering operations. Setting Strategy Defines 3-year roadmap aligned with business objectives. Articulates clear vision for platform evolution, AI integration, and architectural modernization. Champions embedding AI/ML into platform capabilities-personalization, fraud detection, responsible gaming monitoring, and predictive analytics. Transforms engineering operations through AI-assisted development, intelligent testing, automated code review, and productivity tools. Establishes engineering standards, technology choices, and architectural principles enabling scale, reliability, security, and velocity. Ensures architectures enable compliance across 100+ jurisdictions with flexible systems adapting to evolving regulations. Executing for Results Translates strategy into execution through clear goals, metrics, and accountability. Manages organization through 6-10 senior leaders ensuring predictable delivery. Owns 24/7 operations for high-scale, low-latency systems serving millions of users globally. Implements SRE practices and incident management. Drives adoption of AI tools that amplify engineering productivity and platform capabilities. Establishes engineering metrics across delivery velocity, system performance, technical debt, team health, and business impact. Engages directly with customers and operators on technical sales support, platform integrations, and critical issue resolution. Collaborates with Product, Legal, Compliance, Finance, Marketing, and Sales to enable business success. Leading Teams, Building Relationships and Using Influence Builds, inspires, and develops diverse teams that attract top talent and achieve exceptional results. Creates inclusive culture where engineers thrive. Establishes compelling vision attracting senior leaders, domain experts, and exceptional contributors. Proven track record hiring and curating talent at scale. Coaches senior leaders, creating succession depth and career pathways. Invests in continuous learning and skill development. Embodies Light & Wonder's "Creators" culture and "never settle" mindset. Fosters ownership, accountability, and excellence. Qualifications Knowledge and Experience 15+ years software engineering experience with 10+ years leading teams of 100+ engineers. VP/SVP-level track record scaling organizations and delivering business impact through technology. Deep expertise building high-scale distributed systems, SaaS platforms, or aggregation platforms serving millions of users with mission-critical uptime requirements. Expert in cloud-native architecture, microservices, and real-time systems. Experience in highly regulated environments-gaming, fintech, or similar industries requiring multi-jurisdictional compliance and regulatory certification is preferred. Experience managing distributed teams across geographies and time zones, building hybrid/remote cultures, and maintaining 24/7 operational excellence. Strong P&L understanding with ability to optimize technology spend, demonstrate ROI, and communicate strategy to board-level audiences. Characteristics Experience working at highest organizational levels. Translates complex technology into compelling business narratives. Envisions where technology and iGaming are headed. Makes decisive calls with incomplete information. Possesses courage to challenge constructively. Operates with transparency and accountability. Builds trust through consistent ethical behavior in regulated gaming environment. Thrives in fast-paced, high-pressure environments. Maintains composure during incidents, learning and adapting quickly. Additional Information Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem.And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .
Apr 22, 2026
Full time
Senior Vice President of Software Engineering page is loaded Senior Vice President of Software Engineeringremote type: Hybridlocations: UK-London-Chiswick Bldg 5 Floor 4time type: Full timeposted on: Posted 4 Days Agojob requisition id: R321290 iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit Light & Wonder's iGaming division operates the industry's largest digital gaming aggregation network, delivering 3,500+ games to operators across 100+ jurisdictions worldwide. Following record Q3 2025 performance with 16% revenue growth and expanding market share, we're accelerating our technology transformation.As Senior Vice President of Software Engineering , reporting to the Chief Technology Officer, you'll lead the engineering vision powering our Infinity platform. You'll build and inspire a 200+ person engineering organization globally, establishing technical strategy, architecture standards, and the innovation roadmap that enables platform scale, regulatory expansion, and the player experiences millions love.The iGaming industry demands rapid technological evolution within stringent regulatory oversight-requiring a leader who combines strategic vision with operational excellence, deep technical expertise with business acumen, and bold innovation with proven execution. Candidate Profile The Senior Vice President of Software Engineering should be a visionary technology leader who inspires talented teams while delivering operational excellence in a highly regulated, 24/7 global environment. This leader will bring strategic thinking and P&L discipline, partnering with the CTO and business leaders to drive innovation and execution. They must be an exceptional people leader with proven experience in platform modernization and championing AI adoption across products and engineering operations. Setting Strategy Defines 3-year roadmap aligned with business objectives. Articulates clear vision for platform evolution, AI integration, and architectural modernization. Champions embedding AI/ML into platform capabilities-personalization, fraud detection, responsible gaming monitoring, and predictive analytics. Transforms engineering operations through AI-assisted development, intelligent testing, automated code review, and productivity tools. Establishes engineering standards, technology choices, and architectural principles enabling scale, reliability, security, and velocity. Ensures architectures enable compliance across 100+ jurisdictions with flexible systems adapting to evolving regulations. Executing for Results Translates strategy into execution through clear goals, metrics, and accountability. Manages organization through 6-10 senior leaders ensuring predictable delivery. Owns 24/7 operations for high-scale, low-latency systems serving millions of users globally. Implements SRE practices and incident management. Drives adoption of AI tools that amplify engineering productivity and platform capabilities. Establishes engineering metrics across delivery velocity, system performance, technical debt, team health, and business impact. Engages directly with customers and operators on technical sales support, platform integrations, and critical issue resolution. Collaborates with Product, Legal, Compliance, Finance, Marketing, and Sales to enable business success. Leading Teams, Building Relationships and Using Influence Builds, inspires, and develops diverse teams that attract top talent and achieve exceptional results. Creates inclusive culture where engineers thrive. Establishes compelling vision attracting senior leaders, domain experts, and exceptional contributors. Proven track record hiring and curating talent at scale. Coaches senior leaders, creating succession depth and career pathways. Invests in continuous learning and skill development. Embodies Light & Wonder's "Creators" culture and "never settle" mindset. Fosters ownership, accountability, and excellence. Qualifications Knowledge and Experience 15+ years software engineering experience with 10+ years leading teams of 100+ engineers. VP/SVP-level track record scaling organizations and delivering business impact through technology. Deep expertise building high-scale distributed systems, SaaS platforms, or aggregation platforms serving millions of users with mission-critical uptime requirements. Expert in cloud-native architecture, microservices, and real-time systems. Experience in highly regulated environments-gaming, fintech, or similar industries requiring multi-jurisdictional compliance and regulatory certification is preferred. Experience managing distributed teams across geographies and time zones, building hybrid/remote cultures, and maintaining 24/7 operational excellence. Strong P&L understanding with ability to optimize technology spend, demonstrate ROI, and communicate strategy to board-level audiences. Characteristics Experience working at highest organizational levels. Translates complex technology into compelling business narratives. Envisions where technology and iGaming are headed. Makes decisive calls with incomplete information. Possesses courage to challenge constructively. Operates with transparency and accountability. Builds trust through consistent ethical behavior in regulated gaming environment. Thrives in fast-paced, high-pressure environments. Maintains composure during incidents, learning and adapting quickly. Additional Information Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem.And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .
Location London Employment Type Full time Location Type Hybrid Department Sales and Partnerships Compensation £80K - £100K • Offers Commission At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You'll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We've already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human centred support. We're also launching globally, helping practitioners across the USA, EU, and Australia make a difference. The Opportunity This isn't just another enterprise sales role. This is a rare opportunity to be the architect of our next major growth engine. We are a high-growth, mission-driven Series A tech startup that has identified a significant, untapped market: large-scale government contractors. The early signals are strong, with initial deals already hitting 6-figure ACVs and a clear path to 7-figure, landmark partnerships that will lay the foundation for our international expansion. We're looking for an Enterprise Account Executive to build this vertical from the ground up. You will not be inheriting a playbook; you will be co-authoring it. You will have the autonomy to define the go-to-market strategy, test new approaches, and shape the future of what could become our most significant business unit. If you are a builder who is hungry to create a legacy and thrives on closing complex, high impact deals, this is your defining career move. Your Mission Architect and Close Landmark Deals: You will own the full sales cycle for our most strategic accounts in this new vertical. You will command a complex, 6+ month sales process from initial outreach and strategic mapping to C suite negotiation and signature. Build the Go-to-Market Playbook: As the pioneer in this vertical, your insights will be the foundation of our sales motion. You will systematically test, learn, and document the strategies, messaging, and processes that will enable us to scale and repeat success. Orchestrate Complex Stakeholder Networks: You will be the central point of contact, masterfully navigating and influencing a complex web of stakeholders, from C level executives and procurement officers in the contracting organisations to policy leaders and operational heads within government agencies. Execute with Precision: Employ a rigorous, MEDDPICC-informed methodology to qualify opportunities with discipline, run deep discovery to uncover critical business pains, and build unassailable business cases that tie our solution to transformative outcomes. Co create Visionary Solutions: Partner closely with our C Suite, Product, and Delivery teams to design bespoke, enterprise level solutions and pilot programs that not only win deals but also ensure our clients achieve incredible, measurable success. What You'll Bring to the Table A Track Record of Enterprise Excellence: You have a history of exceeding quota by closing complex, multi year SaaS deals with an ACV of £100k+. You've seen 7 figure deals and have the ambition and skill to find them. Expertise in Complex Procurement: You have direct experience selling into complex environments such as the public sector or within regulated industries (e.g. finance/health). You know how to navigate intricate procurement cycles, tenders, and framework agreements. An Entrepreneurial Builder's Mindset: You are a self starter who excels in ambiguity. You see a blank slate not as a challenge, but as an opportunity. You have a knack for creative prospecting and pipeline generation and are driven to build something from scratch. C Suite Credibility & Executive Presence: You communicate with gravitas and clarity. You are a natural at building rapport with senior executives, leading high stakes meetings, and becoming a trusted advisor. Strategic Discipline (MEDDPICC or similar): You view a structured sales methodology not as a framework to follow, but as a strategic tool to gain control, mitigate risk, and forecast with accuracy in complex environments. A Deeply Held Mission Driven Ethos: You are motivated by more than just the commission; you want your work to have a tangible, positive impact on society. Success in this Role Means Consistently exceeding your revenue targets through a portfolio of high value, multi year partnerships. Building a robust, predictable pipeline that establishes our success in the vertical. Successfully creating and validating the GTM playbook that the future sales team will be built upon. Becoming the go to expert and a trusted advisor for senior leaders within our target accounts. Our Interview Process We have a four stage interview process, giving you plenty of time to learn about Beam whilst we get to know you better: Introductory Call (30 mins): A conversation with our Talent team. Scenario based interview (Remote): A timed exercise to see your skills in action. Live demo/Roleplay (60 mins): Present your approach to the hiring manager. Founder & Leadership Meeting (45 minutes): A final stage discussion with our CCO About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2 3 days of vibrant collaboration in our beautiful Shoreditch co working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We've picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We're also proud to be backed by of the world's leading tech investors and entrepreneurs, including the founders of Calm, Shazam and Dropbox. Perks Generous EMI-qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6 week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy. Compensation Range: £80K - £100K
Apr 19, 2026
Full time
Location London Employment Type Full time Location Type Hybrid Department Sales and Partnerships Compensation £80K - £100K • Offers Commission At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You'll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We've already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human centred support. We're also launching globally, helping practitioners across the USA, EU, and Australia make a difference. The Opportunity This isn't just another enterprise sales role. This is a rare opportunity to be the architect of our next major growth engine. We are a high-growth, mission-driven Series A tech startup that has identified a significant, untapped market: large-scale government contractors. The early signals are strong, with initial deals already hitting 6-figure ACVs and a clear path to 7-figure, landmark partnerships that will lay the foundation for our international expansion. We're looking for an Enterprise Account Executive to build this vertical from the ground up. You will not be inheriting a playbook; you will be co-authoring it. You will have the autonomy to define the go-to-market strategy, test new approaches, and shape the future of what could become our most significant business unit. If you are a builder who is hungry to create a legacy and thrives on closing complex, high impact deals, this is your defining career move. Your Mission Architect and Close Landmark Deals: You will own the full sales cycle for our most strategic accounts in this new vertical. You will command a complex, 6+ month sales process from initial outreach and strategic mapping to C suite negotiation and signature. Build the Go-to-Market Playbook: As the pioneer in this vertical, your insights will be the foundation of our sales motion. You will systematically test, learn, and document the strategies, messaging, and processes that will enable us to scale and repeat success. Orchestrate Complex Stakeholder Networks: You will be the central point of contact, masterfully navigating and influencing a complex web of stakeholders, from C level executives and procurement officers in the contracting organisations to policy leaders and operational heads within government agencies. Execute with Precision: Employ a rigorous, MEDDPICC-informed methodology to qualify opportunities with discipline, run deep discovery to uncover critical business pains, and build unassailable business cases that tie our solution to transformative outcomes. Co create Visionary Solutions: Partner closely with our C Suite, Product, and Delivery teams to design bespoke, enterprise level solutions and pilot programs that not only win deals but also ensure our clients achieve incredible, measurable success. What You'll Bring to the Table A Track Record of Enterprise Excellence: You have a history of exceeding quota by closing complex, multi year SaaS deals with an ACV of £100k+. You've seen 7 figure deals and have the ambition and skill to find them. Expertise in Complex Procurement: You have direct experience selling into complex environments such as the public sector or within regulated industries (e.g. finance/health). You know how to navigate intricate procurement cycles, tenders, and framework agreements. An Entrepreneurial Builder's Mindset: You are a self starter who excels in ambiguity. You see a blank slate not as a challenge, but as an opportunity. You have a knack for creative prospecting and pipeline generation and are driven to build something from scratch. C Suite Credibility & Executive Presence: You communicate with gravitas and clarity. You are a natural at building rapport with senior executives, leading high stakes meetings, and becoming a trusted advisor. Strategic Discipline (MEDDPICC or similar): You view a structured sales methodology not as a framework to follow, but as a strategic tool to gain control, mitigate risk, and forecast with accuracy in complex environments. A Deeply Held Mission Driven Ethos: You are motivated by more than just the commission; you want your work to have a tangible, positive impact on society. Success in this Role Means Consistently exceeding your revenue targets through a portfolio of high value, multi year partnerships. Building a robust, predictable pipeline that establishes our success in the vertical. Successfully creating and validating the GTM playbook that the future sales team will be built upon. Becoming the go to expert and a trusted advisor for senior leaders within our target accounts. Our Interview Process We have a four stage interview process, giving you plenty of time to learn about Beam whilst we get to know you better: Introductory Call (30 mins): A conversation with our Talent team. Scenario based interview (Remote): A timed exercise to see your skills in action. Live demo/Roleplay (60 mins): Present your approach to the hiring manager. Founder & Leadership Meeting (45 minutes): A final stage discussion with our CCO About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2 3 days of vibrant collaboration in our beautiful Shoreditch co working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We've picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We're also proud to be backed by of the world's leading tech investors and entrepreneurs, including the founders of Calm, Shazam and Dropbox. Perks Generous EMI-qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6 week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy. Compensation Range: £80K - £100K
Our client is a leading European Open Banking infrastructure provider, powering payments and data access for some of the continent's most ambitious fintechs and financial institutions. They operate at the centre of a rapidly evolving sector, helping businesses move money and access financial data through a single, developer-friendly API. With a strong commercial foundation, a growing client base, and a product that genuinely matters to how modern finance works, this is a business with real momentum and they're building the senior team to match. The role This is a senior, dual-focus position sitting at the intersection of Sales and Delivery. You will lead a team of Implementation Engineers while owning the Pre-Sales function,working directly with prospective and existing clients to demonstrate value and bring them successfully onto the platform. This is not a pure management role. You will have personally managed complex API or fintech implementations, and you'll bring that hands-on experience into both the team you lead and the strategic accounts you'll directly own. You know what good looks like at every stage, from the first technical conversation with a prospect through to go-live. Internally, you'll be a key connector between Sales, Product, Engineering, Customer Success, and Support. You set the standard for how implementations are deliveredand you work to raise that standard continuously. Key responsibilities Team leadership Lead, mentor, and develop a team of Implementation Engineers,setting clear expectations and supporting their growth Build a high-performing team culture focused on delivery quality, client outcomes, and continuous improvement Manage workload distribution, ensuring the right resource is applied to the right accounts Define and iterate on implementation processes, tooling, and documentation to improve consistency and efficiency Client implementations Take a direct, hands-on role in the implementation of large or strategically important accounts Own the end-to-end delivery lifecycle for complex implementations, from scoping and onboarding through to go-live and handover Ensure implementations are delivered on time, to scope, and to a high standard of technical quality Identify risks early and manage them proactively, keeping clients and internal stakeholders informed throughout Pre-sales Own the Pre-Sales function and its strategy, working closely with the Sales team on how implementation capability is positioned Lead or support technical presentations, product demonstrations, and solution design conversations with prospective clients Own RFP and RFI responses, coordinating input from Product, Engineering, and Commercial Act as the technical authority during the sales process, building credibility with both technical and commercial stakeholders on the client side Internal collaboration Work closely with Product and Engineering to influence the implementation experience and feed delivery insight into the roadmap Partner with Customer Success and Support on client handovers, ensuring a smooth transition from implementation to BAU Collaborate with Sales on pipeline, account planning, and deal strategy for complex or enterprise opportunities What you'll bring Proven experience leading an implementation or solutions engineering team in a SaaS or fintech environment A track record of personally managing complex, API-based implementations. You've done the job, not just managed people who have Experience owning or contributing to a Pre-Sales function, including RFP responses and technical sales support You can engage credibly with both technical and non-technical audiences Commercially minded. You understand how implementation quality affects retention, expansion, and client satisfaction Clear, confident communicator who can represent the business in front of C-suite and technical stakeholders Highly organised with strong project management instincts, able to manage multiple complex deliveries in parallel Entrepreneurial approach. In a scaling business, you're as comfortable building new processes as running existing ones
Apr 17, 2026
Full time
Our client is a leading European Open Banking infrastructure provider, powering payments and data access for some of the continent's most ambitious fintechs and financial institutions. They operate at the centre of a rapidly evolving sector, helping businesses move money and access financial data through a single, developer-friendly API. With a strong commercial foundation, a growing client base, and a product that genuinely matters to how modern finance works, this is a business with real momentum and they're building the senior team to match. The role This is a senior, dual-focus position sitting at the intersection of Sales and Delivery. You will lead a team of Implementation Engineers while owning the Pre-Sales function,working directly with prospective and existing clients to demonstrate value and bring them successfully onto the platform. This is not a pure management role. You will have personally managed complex API or fintech implementations, and you'll bring that hands-on experience into both the team you lead and the strategic accounts you'll directly own. You know what good looks like at every stage, from the first technical conversation with a prospect through to go-live. Internally, you'll be a key connector between Sales, Product, Engineering, Customer Success, and Support. You set the standard for how implementations are deliveredand you work to raise that standard continuously. Key responsibilities Team leadership Lead, mentor, and develop a team of Implementation Engineers,setting clear expectations and supporting their growth Build a high-performing team culture focused on delivery quality, client outcomes, and continuous improvement Manage workload distribution, ensuring the right resource is applied to the right accounts Define and iterate on implementation processes, tooling, and documentation to improve consistency and efficiency Client implementations Take a direct, hands-on role in the implementation of large or strategically important accounts Own the end-to-end delivery lifecycle for complex implementations, from scoping and onboarding through to go-live and handover Ensure implementations are delivered on time, to scope, and to a high standard of technical quality Identify risks early and manage them proactively, keeping clients and internal stakeholders informed throughout Pre-sales Own the Pre-Sales function and its strategy, working closely with the Sales team on how implementation capability is positioned Lead or support technical presentations, product demonstrations, and solution design conversations with prospective clients Own RFP and RFI responses, coordinating input from Product, Engineering, and Commercial Act as the technical authority during the sales process, building credibility with both technical and commercial stakeholders on the client side Internal collaboration Work closely with Product and Engineering to influence the implementation experience and feed delivery insight into the roadmap Partner with Customer Success and Support on client handovers, ensuring a smooth transition from implementation to BAU Collaborate with Sales on pipeline, account planning, and deal strategy for complex or enterprise opportunities What you'll bring Proven experience leading an implementation or solutions engineering team in a SaaS or fintech environment A track record of personally managing complex, API-based implementations. You've done the job, not just managed people who have Experience owning or contributing to a Pre-Sales function, including RFP responses and technical sales support You can engage credibly with both technical and non-technical audiences Commercially minded. You understand how implementation quality affects retention, expansion, and client satisfaction Clear, confident communicator who can represent the business in front of C-suite and technical stakeholders Highly organised with strong project management instincts, able to manage multiple complex deliveries in parallel Entrepreneurial approach. In a scaling business, you're as comfortable building new processes as running existing ones
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 04, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 03, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
