The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 27, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: On site LOCATION: Belfast TYPE : Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? Airbus Belfast is pleased to announce a fantastic opportunity for a Senior Lean Engineer to join our team. At the heart of our operations is the Airbus Operating System (AOS), a standardized framework built on lean principles designed to continuously enhance business performance. By providing a unified way of working across multi-functional teams at all levels, AOS empowers our organization to achieve its primary driver: the relentless improvement of our operational excellence. This role is fundamental in securing the strategic alignment between high-level organizational objectives and the daily activities of our teams. We believe that the path to success lies in leading our workforce toward common goals, fostering increased autonomy, and supporting professional growth. As a Senior Lean Engineer, you will act as a catalyst for this transformation, ensuring that every level of the organization is synchronized and performing at its peak potential. The successful candidate will contribute directly to the definition and deployment of AOS standards, providing expert guidance to site management and functional teams. We are seeking an individual with deep knowledge of lean principles and proven shop-floor experience in manufacturing. In this position, you will address systemic operational challenges by implementing piloted, standardized, and sustainable solutions, reinforcing the robust performance culture that defines Airbus. HOW YOU WILL CONTRIBUTE TO THE TEAM: Develop and coach senior management (production and support functions) and local AOS teams Support AOS digitalisation solution development Facilitate, co-lead and support kaizen events in a trainer mode. Facilitate, co-lead and support training development and training delivery Lead assessments of industrial maturity establishing recommendations based on performance improvement priorities Advise on performance improvement opportunities and governance management, supporting governance / steering Ensure Knowledge transfer to local AOS teams ABOUT YOU: Ability and experience to train managers, technicians and operators Deep knowledge and experience of lean manufacturing and lean management / problem solving Good knowledge and experience in industrial engineering, quality tools, problem solving, logistics engineering and process optimisation (APICS basic level, Six Sigma Black Belt, Kepner Tregoe or equivalent are desirable) Experience in leading lean manufacturing workshops such as kaizen, VSM, SMED, 5S, Hoshin Kanri Experience in operations management within a best-in-class lean environment Coaching skills and experience with communication competences Aeronautical manufacturing basics Capability to design strategies for change management, coaching, mentoring and training Degree level qualification preferred Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Improvement & Performance Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Apr 27, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: On site LOCATION: Belfast TYPE : Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? Airbus Belfast is pleased to announce a fantastic opportunity for a Senior Lean Engineer to join our team. At the heart of our operations is the Airbus Operating System (AOS), a standardized framework built on lean principles designed to continuously enhance business performance. By providing a unified way of working across multi-functional teams at all levels, AOS empowers our organization to achieve its primary driver: the relentless improvement of our operational excellence. This role is fundamental in securing the strategic alignment between high-level organizational objectives and the daily activities of our teams. We believe that the path to success lies in leading our workforce toward common goals, fostering increased autonomy, and supporting professional growth. As a Senior Lean Engineer, you will act as a catalyst for this transformation, ensuring that every level of the organization is synchronized and performing at its peak potential. The successful candidate will contribute directly to the definition and deployment of AOS standards, providing expert guidance to site management and functional teams. We are seeking an individual with deep knowledge of lean principles and proven shop-floor experience in manufacturing. In this position, you will address systemic operational challenges by implementing piloted, standardized, and sustainable solutions, reinforcing the robust performance culture that defines Airbus. HOW YOU WILL CONTRIBUTE TO THE TEAM: Develop and coach senior management (production and support functions) and local AOS teams Support AOS digitalisation solution development Facilitate, co-lead and support kaizen events in a trainer mode. Facilitate, co-lead and support training development and training delivery Lead assessments of industrial maturity establishing recommendations based on performance improvement priorities Advise on performance improvement opportunities and governance management, supporting governance / steering Ensure Knowledge transfer to local AOS teams ABOUT YOU: Ability and experience to train managers, technicians and operators Deep knowledge and experience of lean manufacturing and lean management / problem solving Good knowledge and experience in industrial engineering, quality tools, problem solving, logistics engineering and process optimisation (APICS basic level, Six Sigma Black Belt, Kepner Tregoe or equivalent are desirable) Experience in leading lean manufacturing workshops such as kaizen, VSM, SMED, 5S, Hoshin Kanri Experience in operations management within a best-in-class lean environment Coaching skills and experience with communication competences Aeronautical manufacturing basics Capability to design strategies for change management, coaching, mentoring and training Degree level qualification preferred Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Improvement & Performance Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 27, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 27, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Apr 27, 2026
Full time
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Paid Social Proposition Lead Overview The Paid Social Proposition Lead is responsible for shaping, elevating, and steering the agency's overall Paid Social offering. While campaign execution is handled by the biddable teams, this role is focused on strengthening client relationships, developing a market leading social proposition, and empowering internal teams through training, support, and capability development. The goal is to deliver a best in class, full funnel Paid Social solution for all clients across the digital agency. Key Responsibilities Client Relationship & Account Development Build and maintain strong, trusted relationships with clients as the leading voice of Paid Social strategy. Create prioritised account development roadmaps designed to move clients from "good" to "great." Lead the onboarding of new Paid Social clients, ensuring smooth alignment with internal biddable workflows. Run regular check ins with client teams to review progress, performance, and support needs. Attend key client meetings as the expert representative of Paid Social, offering informed strategic direction. Proposition Development Lead the evolution of a differentiated, full funnel Paid Social proposition for the agency. Strengthen upper funnel and brand building capabilities across platforms and formats. Collaborate with internal data and testing teams to enhance measurement frameworks including A/B testing, attribution approaches, and Marketing Mix Modelling (MMM). Partner with creative teams to integrate asset production, creative optimisation, and tools such as Hunch to elevate creative capability and performance. Internal Enablement & Support Drive training, coaching, and continuous development for junior and senior staff across Paid Social and related teams. Provide guidance on resourcing, structure, and capability planning within the discipline. Deliver agency wide education on the evolving role of Paid Social, best practices, and emerging trends. Additional Responsibilities Support the agency's PR efforts by contributing Paid Social expertise and thought leadership. Provide strategic expertise in new business pitches and proposals. Contribute to overall staff development and operational initiatives to enhance the agency's Paid Social excellence. We Are Aspire Ltd are a Disability Confident Committed employer
Apr 27, 2026
Full time
Paid Social Proposition Lead Overview The Paid Social Proposition Lead is responsible for shaping, elevating, and steering the agency's overall Paid Social offering. While campaign execution is handled by the biddable teams, this role is focused on strengthening client relationships, developing a market leading social proposition, and empowering internal teams through training, support, and capability development. The goal is to deliver a best in class, full funnel Paid Social solution for all clients across the digital agency. Key Responsibilities Client Relationship & Account Development Build and maintain strong, trusted relationships with clients as the leading voice of Paid Social strategy. Create prioritised account development roadmaps designed to move clients from "good" to "great." Lead the onboarding of new Paid Social clients, ensuring smooth alignment with internal biddable workflows. Run regular check ins with client teams to review progress, performance, and support needs. Attend key client meetings as the expert representative of Paid Social, offering informed strategic direction. Proposition Development Lead the evolution of a differentiated, full funnel Paid Social proposition for the agency. Strengthen upper funnel and brand building capabilities across platforms and formats. Collaborate with internal data and testing teams to enhance measurement frameworks including A/B testing, attribution approaches, and Marketing Mix Modelling (MMM). Partner with creative teams to integrate asset production, creative optimisation, and tools such as Hunch to elevate creative capability and performance. Internal Enablement & Support Drive training, coaching, and continuous development for junior and senior staff across Paid Social and related teams. Provide guidance on resourcing, structure, and capability planning within the discipline. Deliver agency wide education on the evolving role of Paid Social, best practices, and emerging trends. Additional Responsibilities Support the agency's PR efforts by contributing Paid Social expertise and thought leadership. Provide strategic expertise in new business pitches and proposals. Contribute to overall staff development and operational initiatives to enhance the agency's Paid Social excellence. We Are Aspire Ltd are a Disability Confident Committed employer
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
We are looking for an experienced reprographics operative to join our busy print team. The right person will have a solid understanding of digital print and finishing devices and be able to produce high quality print media to support our hugely talented team of creatives. With a strong technical ability and an analytical mind, their print setting and finishing skills will be first class and they will have the ability to flex according to different audiences and demands. Our new colleague will be motivated by a level of autonomy and be able to work independently using their initiative, applying a high degree of professionalism to all their work. They will support the Reprographics Lead in identifying new opportunities for the Trust to develop more environmentally considerate and cost-effective techniques. Candidates with print experience gained from working within a fast-paced environment would be ideally suited to this position. Main duties of the job The post holder will support the delivery of a high-quality in-house reprographics service, producing a wide range of printed materials including patient information, clinical documentation, and promotional resources for services across the Trust. The role involves operating specialist print and finishing equipment, managing print workflows, and ensuring all work is completed to a high standard and within agreed timescales. The post holder will work closely with customers to understand requirements, provide advice on cost-effective production methods, and ensure the safe handling of sensitive information. They will also contribute to the day-to-day running of the service, including prioritising workloads, maintaining stock levels, supporting basic equipment maintenance, and liaising with external suppliers where required to ensure value for money and quality. About us Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job responsibilities Key Result Areas & Performance: Undertake all manner of printing work for the organisation and external customers, producing posters, booklets, leaflets, flyers, forms etc. to a high professional standard This includes: Receiving direction from clients, discussing requirements and offering advice on the best and most cost-effective way to produce the work Handling and copying patient sensitive data in line with Trust data protection policy and GDPR Advising customers on formatting, literature and presentation of work Undertaking occasional proof reading of literature Ensuring work is provided to the highest standard and within agreed timescales Operate large volume printers as well as other printing related devices within the Reprographics Department Control work queue on network computer and output this work to high volume printers. This requires an understanding of specialist software Fiery Command Station, and a variety of printing techniques Raise job logs for all work on department specialist software, Media Job Management (MJM) Recreate basic forms and layouts using specialist design software from the Adobe CreativeSuite to support our creative designers Determine which jobs are more cost effectively produced by external print companies Support and promote good working relationships with external printers and suppliers, obtain quotes from these companies and negotiate on cost Monitor standard of completed external print jobs and incoming supplies to maintain a high quality, value for money service Liaise with external printers regarding the standard of work Receive, check and sign for goods delivered The safe transfer/storage of paper and other consumables upon receipt Liaise with managers regarding the priority of work and agreeing any revision to timeframes Negotiate alternative arrangements where client needs cannot be immediately met Ensure equipment is maintained, including diagnosing and fixing routine faults as and when required. Report problems with printing and finishing equipment. Undertake finishing work including, guillotining, scoring, drilling, laminating and wire binding. The equipment is industry standard and must be operated within Carry out limited deliveries to departments across the Trust Ensure equipment is kept in good working order, is safe and regularly serviced and arrange for engineers to attend as required Undertake weekly stock review and order replacement stock as necessary using the SBS system, or refer to Reprographics Lead to ensure adequate stocks are maintained Calculate costs of printing documents, advise managers accordingly, work with managers to ensure financial restraints are met Provide monthly financial statements/re-charge details to ensure all work undertaken is cross-charged Provide training on large format print devices to team members in order to provide understanding of department capabilities Qualifications and Training Good basic education to GCSE level (grades A to C) Good standard of oral and written English Able to undertake complex printing tasks Able to resolve problems associated with printing equipment Experience Experience in printing industry or similar environment NHS Experience Knowledge Knowledge of using large digital presses Knowledge of printing techniques A working knowledge of Microsoft Excel, Word, Adobe InDesign and Departmental Media Job Management system (MJM) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £28,392 to £31,157 a year per annum plus HCAS
Apr 27, 2026
Full time
We are looking for an experienced reprographics operative to join our busy print team. The right person will have a solid understanding of digital print and finishing devices and be able to produce high quality print media to support our hugely talented team of creatives. With a strong technical ability and an analytical mind, their print setting and finishing skills will be first class and they will have the ability to flex according to different audiences and demands. Our new colleague will be motivated by a level of autonomy and be able to work independently using their initiative, applying a high degree of professionalism to all their work. They will support the Reprographics Lead in identifying new opportunities for the Trust to develop more environmentally considerate and cost-effective techniques. Candidates with print experience gained from working within a fast-paced environment would be ideally suited to this position. Main duties of the job The post holder will support the delivery of a high-quality in-house reprographics service, producing a wide range of printed materials including patient information, clinical documentation, and promotional resources for services across the Trust. The role involves operating specialist print and finishing equipment, managing print workflows, and ensuring all work is completed to a high standard and within agreed timescales. The post holder will work closely with customers to understand requirements, provide advice on cost-effective production methods, and ensure the safe handling of sensitive information. They will also contribute to the day-to-day running of the service, including prioritising workloads, maintaining stock levels, supporting basic equipment maintenance, and liaising with external suppliers where required to ensure value for money and quality. About us Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job responsibilities Key Result Areas & Performance: Undertake all manner of printing work for the organisation and external customers, producing posters, booklets, leaflets, flyers, forms etc. to a high professional standard This includes: Receiving direction from clients, discussing requirements and offering advice on the best and most cost-effective way to produce the work Handling and copying patient sensitive data in line with Trust data protection policy and GDPR Advising customers on formatting, literature and presentation of work Undertaking occasional proof reading of literature Ensuring work is provided to the highest standard and within agreed timescales Operate large volume printers as well as other printing related devices within the Reprographics Department Control work queue on network computer and output this work to high volume printers. This requires an understanding of specialist software Fiery Command Station, and a variety of printing techniques Raise job logs for all work on department specialist software, Media Job Management (MJM) Recreate basic forms and layouts using specialist design software from the Adobe CreativeSuite to support our creative designers Determine which jobs are more cost effectively produced by external print companies Support and promote good working relationships with external printers and suppliers, obtain quotes from these companies and negotiate on cost Monitor standard of completed external print jobs and incoming supplies to maintain a high quality, value for money service Liaise with external printers regarding the standard of work Receive, check and sign for goods delivered The safe transfer/storage of paper and other consumables upon receipt Liaise with managers regarding the priority of work and agreeing any revision to timeframes Negotiate alternative arrangements where client needs cannot be immediately met Ensure equipment is maintained, including diagnosing and fixing routine faults as and when required. Report problems with printing and finishing equipment. Undertake finishing work including, guillotining, scoring, drilling, laminating and wire binding. The equipment is industry standard and must be operated within Carry out limited deliveries to departments across the Trust Ensure equipment is kept in good working order, is safe and regularly serviced and arrange for engineers to attend as required Undertake weekly stock review and order replacement stock as necessary using the SBS system, or refer to Reprographics Lead to ensure adequate stocks are maintained Calculate costs of printing documents, advise managers accordingly, work with managers to ensure financial restraints are met Provide monthly financial statements/re-charge details to ensure all work undertaken is cross-charged Provide training on large format print devices to team members in order to provide understanding of department capabilities Qualifications and Training Good basic education to GCSE level (grades A to C) Good standard of oral and written English Able to undertake complex printing tasks Able to resolve problems associated with printing equipment Experience Experience in printing industry or similar environment NHS Experience Knowledge Knowledge of using large digital presses Knowledge of printing techniques A working knowledge of Microsoft Excel, Word, Adobe InDesign and Departmental Media Job Management system (MJM) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £28,392 to £31,157 a year per annum plus HCAS
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Apr 26, 2026
Full time
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
UK-based 3 days per week in-office (Paddington). We are looking for an experienced Senior Product Manager to lead the evolution of our App Experience, driving growth, engagement and commercial impact across key strategic areas. This is a high-impact role focused on shaping and delivering product initiatives that grow our Food customer base, accelerate category performance, and deepen loyalty integration to maximise engagement and sales. This is an opportunity to shape a critical part of our digital experience and play a key role in driving growth across high-priority business areas. You'll have autonomy, visibility and the chance to make a tangible impact on millions of customers. As Senior Product Manager, you will own and drive the product strategy and roadmap for key areas of the app experience, ensuring seamless, engaging and commercially effective customer journeys. You'll work cross-functionally with engineering, design, data, marketing and trading teams to deliver measurable business outcomes. Responsibilities Define and deliver product initiatives that increase acquisition, activation and retention of Food customers within the app. Optimise end-to-end Food journeys to improve engagement and conversion. Use data and experimentation to identify opportunities for growth and continuous improvement. Drive product enhancements that unlock growth across Food, Home & Beauty categories. Identify friction points and optimise browsing, discovery and checkout experiences. Partner closely with commercial and trading teams to align product strategy with category objectives. Lead deeper integrations within the app experience. Create compelling loyalty-led experiences that drive repeat engagement and increased basket size. Use personalisation and data insights to deliver relevant, high-impact customer interactions. Qualifications Proven experience as a Senior Product Manager delivering customer-facing digital products at scale. Strong track record of driving growth, engagement and measurable commercial outcomes. Deep understanding of app-based customer journeys and optimisation. Data led mindset with experience running experiments and using insights to inform decisions. Excellent stakeholder management skills, with the ability to influence at all levels. Collaborative approach with engineering, design and business teams. Comfortable balancing strategic thinking with hands on delivery. Benefits Competitive rates Outside IR35 6 month contract with possibility of extension
Apr 26, 2026
Full time
UK-based 3 days per week in-office (Paddington). We are looking for an experienced Senior Product Manager to lead the evolution of our App Experience, driving growth, engagement and commercial impact across key strategic areas. This is a high-impact role focused on shaping and delivering product initiatives that grow our Food customer base, accelerate category performance, and deepen loyalty integration to maximise engagement and sales. This is an opportunity to shape a critical part of our digital experience and play a key role in driving growth across high-priority business areas. You'll have autonomy, visibility and the chance to make a tangible impact on millions of customers. As Senior Product Manager, you will own and drive the product strategy and roadmap for key areas of the app experience, ensuring seamless, engaging and commercially effective customer journeys. You'll work cross-functionally with engineering, design, data, marketing and trading teams to deliver measurable business outcomes. Responsibilities Define and deliver product initiatives that increase acquisition, activation and retention of Food customers within the app. Optimise end-to-end Food journeys to improve engagement and conversion. Use data and experimentation to identify opportunities for growth and continuous improvement. Drive product enhancements that unlock growth across Food, Home & Beauty categories. Identify friction points and optimise browsing, discovery and checkout experiences. Partner closely with commercial and trading teams to align product strategy with category objectives. Lead deeper integrations within the app experience. Create compelling loyalty-led experiences that drive repeat engagement and increased basket size. Use personalisation and data insights to deliver relevant, high-impact customer interactions. Qualifications Proven experience as a Senior Product Manager delivering customer-facing digital products at scale. Strong track record of driving growth, engagement and measurable commercial outcomes. Deep understanding of app-based customer journeys and optimisation. Data led mindset with experience running experiments and using insights to inform decisions. Excellent stakeholder management skills, with the ability to influence at all levels. Collaborative approach with engineering, design and business teams. Comfortable balancing strategic thinking with hands on delivery. Benefits Competitive rates Outside IR35 6 month contract with possibility of extension
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Apr 26, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Bathroom4Less is a rapidly growing omnichannel supplier to the e-commerce, plumbing, and retail sectors. We are looking for a forward-thinking, high-energy Trade Counter Sales Manager to lead our Tipton operation. This is a role for a "Modern Manager" - someone who isn't happy just waiting for the phone to ring. You will be a proactive leader who is happy to push the business forward, bridging the gap between our physical trade counter and our digital community. You will be responsible for driving site performance, building an excellent local trade presence, and using digital tools to keep our brand at the forefront of the trade landscape. Key Responsibilities Trade Counter Leadership and Sales: Drive Revenue: Take full ownership of the Tipton trade counter, hitting monthly targets by converting inquiries into high-value orders and maximising "add-on" sales. Expert Consultation: Provide high-level technical advice to tradespeople and contractors, ensuring they have the right products for the job. Pipeline Management: Proactively follow up on quotes and manage the sales lifecycle from the initial trade inquiry to final delivery / collection. Operational Excellence: Maintain a professional, efficient, and "trade-ready" environment. Ensure stock visibility is high, and the counter area is optimised for fast-paced service. Digital Growth and Social Media: Forward-Thinking Marketing: Use social media (TikTok, Facebook, Instagram) to showcase new stock arrivals, bulk-buy deals, and "behind-the-scenes" warehouse action. Engagement: Actively manage digital inquiries, turning "likes" and comments into site visits and account applications. The Ideal Candidate: Forward-Thinking Attitude: You are someone who looks for solutions, not excuses. You are happy to push boundaries and find new ways to grow the business. Experience: 3+ years in a senior trade sales environment (e.g. Plumbing, Electrical, KBB, or Builders Merchants). Digital Savvy: You are comfortable using a smartphone to promote the business. You understand that the modern trade customer is on social media, and you know how to reach them. Communication: A master of "trade talk." You can build instant rapport with plumbers and contractors, understanding their technical needs and pressure points. Benefits: Commission Structure: Rewarding your drive to grow the Tipton site. Pension Scheme. Holiday: 20 days holiday plus 8 Bank Holidays, plus an extra day off for your birthday. Growth Potential: Opportunities to progress within a rapidly expanding company that values innovative thinkers.
Apr 26, 2026
Full time
Bathroom4Less is a rapidly growing omnichannel supplier to the e-commerce, plumbing, and retail sectors. We are looking for a forward-thinking, high-energy Trade Counter Sales Manager to lead our Tipton operation. This is a role for a "Modern Manager" - someone who isn't happy just waiting for the phone to ring. You will be a proactive leader who is happy to push the business forward, bridging the gap between our physical trade counter and our digital community. You will be responsible for driving site performance, building an excellent local trade presence, and using digital tools to keep our brand at the forefront of the trade landscape. Key Responsibilities Trade Counter Leadership and Sales: Drive Revenue: Take full ownership of the Tipton trade counter, hitting monthly targets by converting inquiries into high-value orders and maximising "add-on" sales. Expert Consultation: Provide high-level technical advice to tradespeople and contractors, ensuring they have the right products for the job. Pipeline Management: Proactively follow up on quotes and manage the sales lifecycle from the initial trade inquiry to final delivery / collection. Operational Excellence: Maintain a professional, efficient, and "trade-ready" environment. Ensure stock visibility is high, and the counter area is optimised for fast-paced service. Digital Growth and Social Media: Forward-Thinking Marketing: Use social media (TikTok, Facebook, Instagram) to showcase new stock arrivals, bulk-buy deals, and "behind-the-scenes" warehouse action. Engagement: Actively manage digital inquiries, turning "likes" and comments into site visits and account applications. The Ideal Candidate: Forward-Thinking Attitude: You are someone who looks for solutions, not excuses. You are happy to push boundaries and find new ways to grow the business. Experience: 3+ years in a senior trade sales environment (e.g. Plumbing, Electrical, KBB, or Builders Merchants). Digital Savvy: You are comfortable using a smartphone to promote the business. You understand that the modern trade customer is on social media, and you know how to reach them. Communication: A master of "trade talk." You can build instant rapport with plumbers and contractors, understanding their technical needs and pressure points. Benefits: Commission Structure: Rewarding your drive to grow the Tipton site. Pension Scheme. Holiday: 20 days holiday plus 8 Bank Holidays, plus an extra day off for your birthday. Growth Potential: Opportunities to progress within a rapidly expanding company that values innovative thinkers.
Head of Investor Relations ( EMEA) About Keyrock Founded in 2017, Keyrock is a leading digital asset market maker with 220+ team members globally, representing 42 nationalities. We trade across 80+ exchanges and run desks in market making, options, OTC and DeFi. Keyrock, through its Asset & Wealth Management division, is introducing alternative investment funds, on-chain vaults and SMA solutions that provide systematic alpha, short liquidity windows and resilience in volatile digital asset markets. We're known for our tech-first approach and great Company culture, with both of which we are actively shaping the future of digital asset markets. The Opportunity Our Asset & Wealth Management division is seeking its first Head of Investor Relations to lead capital raising and investor engagement for its crypto investment strategies. The division sits within the broader Keyrock corporation, providing institutional infrastructure, credibility and growth backing. This is a hands-on, entrepreneurial role suited to an IR or capital raising professional who has already raised capital from Family Offices and HNWIs and is now ready to step into a broader leadership remit. Key Delivery Areas Capital Raising Lead capital raising efforts targeting Family Offices, HNWIs, and crypto-native allocators. Build, manage, and convert a robust investor pipeline. Conduct direct outreach, leverage existing networks and attend relevant industry events and conferences. Clearly articulate the investment strategy, performance and Keyrock platform to prospective investors. Investor Relations Act as the primary point of contact for existing and prospective investors. Manage the full investor lifecycle: onboarding, ongoing communication, and redemptions. Handle DDQs, RFIs and due diligence processes with Family Offices and private investors Maintain CRM and investor records. Grow the IR team to scale over time. Marketing & Communications Actively work with marketing to coordinate and attend conferences, investor events, and networking forums to originate new relationships and build a sustainable pipeline of Family Office and HNWI investors. Own the production and maintenance of investor materials (pitch decks, factsheets, updates). Support brand building for the Asset & Wealth Management arm within the Keyrock ecosystem. Work with senior management to refine messaging and fundraising strategy. Skills & Experience 5+ years' experience in investor relations, capital raising or business development within asset management, alternatives or crypto Demonstrable experience raising capital from Family Offices and HNWIs, with existing relationships within the FO/HNWI ecosystem Strong understanding of hedge fund or alternative investment structures Confident, credible communicator in investor-facing settings Self-starter with an entrepreneurial mindset and comfort operating in a lean team Our Offer Compensation will be appropriate for a growth-stage asset manager and structured to reward asset growth over time rather than seniority alone. Meaningful performance-based upside linked directly to capital raised and AUM growth. Long-term incentive potential as the strategy and AUM scale within the Keyrock platform. High autonomy and ownership in shaping the role and the AWM division. Global, flexible and collaborative environment. A robust WFA ( Work From Away ) policy. 25 days annual leave + parental leave + time-off for other emergencies that life throws at us. A culture that prioritises connection and shared purpose, brought to life through regular Asset management and company-wide off-sites in inspiring locations. This role is best suited to candidates who are motivated by building something, taking ownership, and participating in the upside of growth, rather than those seeking a fully built platform or top-tier IR compensation from day one. Our Promise As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance. Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
Apr 26, 2026
Full time
Head of Investor Relations ( EMEA) About Keyrock Founded in 2017, Keyrock is a leading digital asset market maker with 220+ team members globally, representing 42 nationalities. We trade across 80+ exchanges and run desks in market making, options, OTC and DeFi. Keyrock, through its Asset & Wealth Management division, is introducing alternative investment funds, on-chain vaults and SMA solutions that provide systematic alpha, short liquidity windows and resilience in volatile digital asset markets. We're known for our tech-first approach and great Company culture, with both of which we are actively shaping the future of digital asset markets. The Opportunity Our Asset & Wealth Management division is seeking its first Head of Investor Relations to lead capital raising and investor engagement for its crypto investment strategies. The division sits within the broader Keyrock corporation, providing institutional infrastructure, credibility and growth backing. This is a hands-on, entrepreneurial role suited to an IR or capital raising professional who has already raised capital from Family Offices and HNWIs and is now ready to step into a broader leadership remit. Key Delivery Areas Capital Raising Lead capital raising efforts targeting Family Offices, HNWIs, and crypto-native allocators. Build, manage, and convert a robust investor pipeline. Conduct direct outreach, leverage existing networks and attend relevant industry events and conferences. Clearly articulate the investment strategy, performance and Keyrock platform to prospective investors. Investor Relations Act as the primary point of contact for existing and prospective investors. Manage the full investor lifecycle: onboarding, ongoing communication, and redemptions. Handle DDQs, RFIs and due diligence processes with Family Offices and private investors Maintain CRM and investor records. Grow the IR team to scale over time. Marketing & Communications Actively work with marketing to coordinate and attend conferences, investor events, and networking forums to originate new relationships and build a sustainable pipeline of Family Office and HNWI investors. Own the production and maintenance of investor materials (pitch decks, factsheets, updates). Support brand building for the Asset & Wealth Management arm within the Keyrock ecosystem. Work with senior management to refine messaging and fundraising strategy. Skills & Experience 5+ years' experience in investor relations, capital raising or business development within asset management, alternatives or crypto Demonstrable experience raising capital from Family Offices and HNWIs, with existing relationships within the FO/HNWI ecosystem Strong understanding of hedge fund or alternative investment structures Confident, credible communicator in investor-facing settings Self-starter with an entrepreneurial mindset and comfort operating in a lean team Our Offer Compensation will be appropriate for a growth-stage asset manager and structured to reward asset growth over time rather than seniority alone. Meaningful performance-based upside linked directly to capital raised and AUM growth. Long-term incentive potential as the strategy and AUM scale within the Keyrock platform. High autonomy and ownership in shaping the role and the AWM division. Global, flexible and collaborative environment. A robust WFA ( Work From Away ) policy. 25 days annual leave + parental leave + time-off for other emergencies that life throws at us. A culture that prioritises connection and shared purpose, brought to life through regular Asset management and company-wide off-sites in inspiring locations. This role is best suited to candidates who are motivated by building something, taking ownership, and participating in the upside of growth, rather than those seeking a fully built platform or top-tier IR compensation from day one. Our Promise As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance. Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Apr 26, 2026
Full time
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Job Title: Cloud Digital Product Manager (SC CLEARED) Location: Exeter (hybrid - 3 days per week) Salary/Rate: (Apply online only) per day inside IR35 Start Date: May Job Type: Initial 10 month contract CANDIDATES MUST HOLD AN ACTIVE SC CLEARANCE Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Cloud Digital Product Manager to join their team in Exeter on a hybrid basis. Job Responsibilities/Objectives We're looking for an experienced Product Manager to help shape and improve the internal platforms that our developers, scientists and service teams rely on every day. You'll join Platform Technology - a part of the organisation responsible for shared, cross-cutting capabilities such as developer tools, APIs, data pipelines and infrastructure services. Your job is to make these platforms reliable, discoverable and enabling: reducing delivery friction, improving user experience, and helping downstream service teams ship faster and more safely. Support the development of a business case to invest in service enhancements and engagements with third party suppliers Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain Understand internal users - from developers to operations staff - and translate their needs into clear priorities Investigate the development of measurable service outcomes (adoption, usability, performance) and use data to track progress Balance short-term reliability with long-term sustainability and compliance Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently Champion product-led and user informed, iterative ways of working in a complex, legacy / brownfield environment Required Skills/Experience The ideal candidate will have the following: Proven experience managing developer infrastructure products and associated cloud technologies e.g. AWS, Azure, shared services Successfully managed commercial services and bought in services Ability to apply and adapt Agile and Lean practices in the context of an engineering focused team Strong understanding of user-centred product development, championing the use of user centered design even when the users are other engineers Skilled at prioritising by outcome - e.g. using impact vs. effort or cost-of-delay approaches Confident working with cross-disciplinary teams and senior technical stakeholders Comfortable operating in environments with legacy systems, competing priorities and incomplete information Excellent communicator, can translate complex technical issues into clear decisions and trade-offs You?ll Thrive Here If You? Care about helping others deliver value - "product thinking for platforms" Believe in outcomes over output and in learning through iteration Value sustainability over speed, preferring well-designed, reliable systems to quick fixes Enjoy bringing structure and clarity to technically challenging, interdependent environments Are collaborative, pragmatic and curious - a steady hand in a complex system Measures of Success (6-12 Months) Renewal of Cloud technology contracts and supporting services Clear, agreed roadmap for your platform area Well defined and prioritised backlog supporting the roadmap and operational needs Measurable improvement in adoption or usability for key internal users Positive feedback from engineering and architecture stakeholders Introduction of at least one lightweight product practice improving visibility, flow or learning If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Apr 26, 2026
Contractor
Job Title: Cloud Digital Product Manager (SC CLEARED) Location: Exeter (hybrid - 3 days per week) Salary/Rate: (Apply online only) per day inside IR35 Start Date: May Job Type: Initial 10 month contract CANDIDATES MUST HOLD AN ACTIVE SC CLEARANCE Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Cloud Digital Product Manager to join their team in Exeter on a hybrid basis. Job Responsibilities/Objectives We're looking for an experienced Product Manager to help shape and improve the internal platforms that our developers, scientists and service teams rely on every day. You'll join Platform Technology - a part of the organisation responsible for shared, cross-cutting capabilities such as developer tools, APIs, data pipelines and infrastructure services. Your job is to make these platforms reliable, discoverable and enabling: reducing delivery friction, improving user experience, and helping downstream service teams ship faster and more safely. Support the development of a business case to invest in service enhancements and engagements with third party suppliers Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain Understand internal users - from developers to operations staff - and translate their needs into clear priorities Investigate the development of measurable service outcomes (adoption, usability, performance) and use data to track progress Balance short-term reliability with long-term sustainability and compliance Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently Champion product-led and user informed, iterative ways of working in a complex, legacy / brownfield environment Required Skills/Experience The ideal candidate will have the following: Proven experience managing developer infrastructure products and associated cloud technologies e.g. AWS, Azure, shared services Successfully managed commercial services and bought in services Ability to apply and adapt Agile and Lean practices in the context of an engineering focused team Strong understanding of user-centred product development, championing the use of user centered design even when the users are other engineers Skilled at prioritising by outcome - e.g. using impact vs. effort or cost-of-delay approaches Confident working with cross-disciplinary teams and senior technical stakeholders Comfortable operating in environments with legacy systems, competing priorities and incomplete information Excellent communicator, can translate complex technical issues into clear decisions and trade-offs You?ll Thrive Here If You? Care about helping others deliver value - "product thinking for platforms" Believe in outcomes over output and in learning through iteration Value sustainability over speed, preferring well-designed, reliable systems to quick fixes Enjoy bringing structure and clarity to technically challenging, interdependent environments Are collaborative, pragmatic and curious - a steady hand in a complex system Measures of Success (6-12 Months) Renewal of Cloud technology contracts and supporting services Clear, agreed roadmap for your platform area Well defined and prioritised backlog supporting the roadmap and operational needs Measurable improvement in adoption or usability for key internal users Positive feedback from engineering and architecture stakeholders Introduction of at least one lightweight product practice improving visibility, flow or learning If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
SBA are currently supporting our Central Government client, who seeking a Chief Solutions Architect on an initial 10 month contract. Location: Exeter - (2-3 days p/w hybrid working) Seeking an experienced Product Manager to help shape and improve the internal platforms that our developers, scientists and service teams rely on every day. You'll join Platform Technology - a part of the organisation responsible for shared, cross-cutting capabilities such as developer tools, APIs, data pipelines and infrastructure services. Your job is to make these platforms reliable, discoverable and enabling: reducing delivery friction, improving user experience, and helping downstream service teams ship faster and more safely. What You'll Do: - Support the development of a business case to invest in service enhancements and engagements with third party suppliers - Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision. - Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain. - Understand internal users - from developers to operations staff - and translate their needs into clear priorities. - Investigate the development of measurable service outcomes (adoption, usability, performance) and use data to track progress. - Balance short-term reliability with long-term sustainability and compliance. - Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently. - Champion product-led and user informed, iterative ways of working in a complex, legacy / brownfield environment. What We're Looking For: - Proven experience managing developer infrastructure products and associated cloud technologies e.g. AWS, Azure, shared services. - Successfully managed commercial services and bought in services - Ability to apply and adapt Agile and Lean practices in the context of an engineering focused team. - Strong understanding of user-centred product development, championing the use of user centered design even when the "users" are other engineers. - Skilled at prioritising by outcome - e.g. using impact vs. effort or cost-of-delay approaches. - Confident working with cross-disciplinary teams and senior technical stakeholders. - Comfortable operating in environments with legacy systems, competing priorities and incomplete information. - Excellent communicator, can translate complex technical issues into clear decisions and trade-offs. NB: It would be advantageous if applicants have active SC/recently lapsed SC To apply, please submit latest CV
Apr 26, 2026
Contractor
SBA are currently supporting our Central Government client, who seeking a Chief Solutions Architect on an initial 10 month contract. Location: Exeter - (2-3 days p/w hybrid working) Seeking an experienced Product Manager to help shape and improve the internal platforms that our developers, scientists and service teams rely on every day. You'll join Platform Technology - a part of the organisation responsible for shared, cross-cutting capabilities such as developer tools, APIs, data pipelines and infrastructure services. Your job is to make these platforms reliable, discoverable and enabling: reducing delivery friction, improving user experience, and helping downstream service teams ship faster and more safely. What You'll Do: - Support the development of a business case to invest in service enhancements and engagements with third party suppliers - Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision. - Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain. - Understand internal users - from developers to operations staff - and translate their needs into clear priorities. - Investigate the development of measurable service outcomes (adoption, usability, performance) and use data to track progress. - Balance short-term reliability with long-term sustainability and compliance. - Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently. - Champion product-led and user informed, iterative ways of working in a complex, legacy / brownfield environment. What We're Looking For: - Proven experience managing developer infrastructure products and associated cloud technologies e.g. AWS, Azure, shared services. - Successfully managed commercial services and bought in services - Ability to apply and adapt Agile and Lean practices in the context of an engineering focused team. - Strong understanding of user-centred product development, championing the use of user centered design even when the "users" are other engineers. - Skilled at prioritising by outcome - e.g. using impact vs. effort or cost-of-delay approaches. - Confident working with cross-disciplinary teams and senior technical stakeholders. - Comfortable operating in environments with legacy systems, competing priorities and incomplete information. - Excellent communicator, can translate complex technical issues into clear decisions and trade-offs. NB: It would be advantageous if applicants have active SC/recently lapsed SC To apply, please submit latest CV
So, you're an accomplished Senior Product Manager, you have a track record of enhancing SaaS solutions and an active curiosity on how to get AI to add true value. We want to talk to you! Preservica is a global leader in Active Digital Preservation, trusted by governments, archives, libraries and enterprises worldwide to safeguard critical digital information for the long term. We are entering the next phase of platform evolution, embedding AI to deliver meaningful, responsible innovation for our customers. We are seeking a Senior Product Manager to lead AI programmes across our platform. This is a senior individual contributor role with real ownership and influence. You do not need to currently hold an AI job title. We are looking for a tenacious, motivated product leader who can translate emerging AI capabilities into measurable customer and commercial impact. The Role Define and own the AI roadmap aligned to company strategy Identify and prioritise high value opportunities Lead cross functional delivery from concept to production Establish clear success metrics and evaluation frameworks Embed governance, transparency and risk management into AI initiatives Ensure AI programmes deliver measurable business outcomes This role requires disciplined execution as much as strategic thinking. We are building production grade capabilities, not experimentation for its own sake. What We Are Looking For Experience Significant product management experience with ownership of strategy and delivery Track record of launching complex technology products Strong collaboration with engineering teams in agile environments Experience in enterprise software or regulated industries preferred Direct AI experience is welcome but not essential. Strong product fundamentals and curiosity about AI matter more AI and Technical Fluency Solid understanding of modern AI including generative AI and LLMs Appreciation of AI limitations, risk and evaluation Confidence working closely with engineers and technical stakeholders Ability to assess build versus buy decisions Commercial and Leadership Strength Outcome focused and data driven Strong prioritisation and decision making Clear communicator across technical and non technical audiences Comfortable influencing senior stakeholders Personal Qualities Tenacious and motivated Curious and proactive Pragmatic and resilient High ownership mindset Why Join Preservica Shape how AI is responsibly applied in a trusted global platform Influence strategy at a pivotal stage of growth Work on technology with real world, long term impact Competitive salary and benefits If you are driven to build meaningful products, excited by applied AI and ready to take ownership of high impact programmes, we would welcome your application. Preservica are an Equal Opportunities Employer. Come join US!
Apr 26, 2026
Full time
So, you're an accomplished Senior Product Manager, you have a track record of enhancing SaaS solutions and an active curiosity on how to get AI to add true value. We want to talk to you! Preservica is a global leader in Active Digital Preservation, trusted by governments, archives, libraries and enterprises worldwide to safeguard critical digital information for the long term. We are entering the next phase of platform evolution, embedding AI to deliver meaningful, responsible innovation for our customers. We are seeking a Senior Product Manager to lead AI programmes across our platform. This is a senior individual contributor role with real ownership and influence. You do not need to currently hold an AI job title. We are looking for a tenacious, motivated product leader who can translate emerging AI capabilities into measurable customer and commercial impact. The Role Define and own the AI roadmap aligned to company strategy Identify and prioritise high value opportunities Lead cross functional delivery from concept to production Establish clear success metrics and evaluation frameworks Embed governance, transparency and risk management into AI initiatives Ensure AI programmes deliver measurable business outcomes This role requires disciplined execution as much as strategic thinking. We are building production grade capabilities, not experimentation for its own sake. What We Are Looking For Experience Significant product management experience with ownership of strategy and delivery Track record of launching complex technology products Strong collaboration with engineering teams in agile environments Experience in enterprise software or regulated industries preferred Direct AI experience is welcome but not essential. Strong product fundamentals and curiosity about AI matter more AI and Technical Fluency Solid understanding of modern AI including generative AI and LLMs Appreciation of AI limitations, risk and evaluation Confidence working closely with engineers and technical stakeholders Ability to assess build versus buy decisions Commercial and Leadership Strength Outcome focused and data driven Strong prioritisation and decision making Clear communicator across technical and non technical audiences Comfortable influencing senior stakeholders Personal Qualities Tenacious and motivated Curious and proactive Pragmatic and resilient High ownership mindset Why Join Preservica Shape how AI is responsibly applied in a trusted global platform Influence strategy at a pivotal stage of growth Work on technology with real world, long term impact Competitive salary and benefits If you are driven to build meaningful products, excited by applied AI and ready to take ownership of high impact programmes, we would welcome your application. Preservica are an Equal Opportunities Employer. Come join US!
