Please note this role is offered as an initial 6 month fixed term contract on a PAYE basis Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category leading destination for every fashion shopper. The Role We're looking for a technically strong Product Manager to lead our Affiliate Operations product team, and be the primary Lyst owner for our partnership with ZOZO's Data Science team in New Zealand. Lyst became part of the ZOZO group last year, and this role will work closely with ZOZO's R&D teams to turn research into productionised product data improvements. You will be accountable for the quality, reliability and discoverability of the world's largest product catalogue, powering discovery and commerce across Lyst. Crucially, you will also support Lyst's commercial initiatives from a TPM perspective - shaping the product and data work to accelerate product merging and enrichment. You'll be the lead Lyst contact for ZOZO's Data Science department and will run regular meetings, define joint milestones and translate data science research into Lyst production work. Together you'll accelerate product merging and enrichment while ensuring tooling is production ready. This role is highly cross functional and strategic. If you enjoy being technical, shipping data products, and managing a data science partnership to deliver measurable business outcomes, this is for you. What you'll own Affiliate Operations strategy & roadmap - Prioritise initiatives that raise data quality, completeness and coherence, and ensure delivery of outcomes that improve discovery and checkout metrics. Data foundations & pipelines - Working with engineering, to define product data models and taxonomies and own product data quality KPIs and remediation workflows. Ensure enrichment and merging flows are implemented and monitored. Partnership with ZOZO Data Science (NZ) - Be the primary Lyst lead managing the relationship with ZOZO's data science team: align roadmaps, define experiments, translate research into production requirements, agree on data contracts/security/IP terms, and run regular syncs and reviews. ZOZO collaboration is a core part of our product enrichment work. Operational ownership - Set and measure SLAs for data freshness, accuracy and output quality. Ensure handoffs and runbooks for the Affiliate Operations team are clear. Commercial & stakeholder management - Liaise with Partnerships and Commercial teams to align product data priorities to business objectives (e.g. ROAS bidding algorithms). People & process - Lead the Affiliate Operations product practice: improve team rituals, prioritisation and delivery cadence. Day to day responsibilities Create and maintain an outcome driven roadmap for Affiliate Operations and our commercial roadmap. Translate ZOZO data science outputs (enrichments/merges/flags) into production requirements, APIs and acceptance criteria. Run regular cross organisation planning with ZOZO and Affiliate Operations, including quarterly planning and technical workshops; manage time zone differences and ensure clear asynchronous handovers. Define and track OKRs tied to listings quality and commercial outcomes. Build the backlog and intake process for operational work, tooling requests and BAU. Communicate progress and trade offs clearly to senior stakeholders. Qualifications 3-6+ years product management experience, with a technical/data focus (hands on TPM or Senior TPM). Strong technical literacy: comfortable with APIs, data schemas, ETL/ingestion pipelines and product data modelling. Experience working with data scientists and engineering teams to productise models and features for production. Proven stakeholder management and delivery track record - you can run complex cross functional projects and manage external technical partners. Excellent written and verbal communication; experience coordinating across time zones and cultures. Agile delivery experience and a bias toward measurable outcomes. Nice to have Experience in ecommerce marketplaces or affiliate commerce. Exposure to machine learning/MLops or productionising ML models. Prior experience working with an external data science partner or international R&D partner. Familiarity with taxonomy design, entity resolution and image/data enrichment workstreams. Experience working with affiliate operations or merchant operations teams. Our Ways of Working Office Days: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working: Work from anywhere for up to 4 weeks per year. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: All employees are entitled to an annual training allowance of £1,000 for conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, and you will receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.
May 06, 2026
Full time
Please note this role is offered as an initial 6 month fixed term contract on a PAYE basis Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category leading destination for every fashion shopper. The Role We're looking for a technically strong Product Manager to lead our Affiliate Operations product team, and be the primary Lyst owner for our partnership with ZOZO's Data Science team in New Zealand. Lyst became part of the ZOZO group last year, and this role will work closely with ZOZO's R&D teams to turn research into productionised product data improvements. You will be accountable for the quality, reliability and discoverability of the world's largest product catalogue, powering discovery and commerce across Lyst. Crucially, you will also support Lyst's commercial initiatives from a TPM perspective - shaping the product and data work to accelerate product merging and enrichment. You'll be the lead Lyst contact for ZOZO's Data Science department and will run regular meetings, define joint milestones and translate data science research into Lyst production work. Together you'll accelerate product merging and enrichment while ensuring tooling is production ready. This role is highly cross functional and strategic. If you enjoy being technical, shipping data products, and managing a data science partnership to deliver measurable business outcomes, this is for you. What you'll own Affiliate Operations strategy & roadmap - Prioritise initiatives that raise data quality, completeness and coherence, and ensure delivery of outcomes that improve discovery and checkout metrics. Data foundations & pipelines - Working with engineering, to define product data models and taxonomies and own product data quality KPIs and remediation workflows. Ensure enrichment and merging flows are implemented and monitored. Partnership with ZOZO Data Science (NZ) - Be the primary Lyst lead managing the relationship with ZOZO's data science team: align roadmaps, define experiments, translate research into production requirements, agree on data contracts/security/IP terms, and run regular syncs and reviews. ZOZO collaboration is a core part of our product enrichment work. Operational ownership - Set and measure SLAs for data freshness, accuracy and output quality. Ensure handoffs and runbooks for the Affiliate Operations team are clear. Commercial & stakeholder management - Liaise with Partnerships and Commercial teams to align product data priorities to business objectives (e.g. ROAS bidding algorithms). People & process - Lead the Affiliate Operations product practice: improve team rituals, prioritisation and delivery cadence. Day to day responsibilities Create and maintain an outcome driven roadmap for Affiliate Operations and our commercial roadmap. Translate ZOZO data science outputs (enrichments/merges/flags) into production requirements, APIs and acceptance criteria. Run regular cross organisation planning with ZOZO and Affiliate Operations, including quarterly planning and technical workshops; manage time zone differences and ensure clear asynchronous handovers. Define and track OKRs tied to listings quality and commercial outcomes. Build the backlog and intake process for operational work, tooling requests and BAU. Communicate progress and trade offs clearly to senior stakeholders. Qualifications 3-6+ years product management experience, with a technical/data focus (hands on TPM or Senior TPM). Strong technical literacy: comfortable with APIs, data schemas, ETL/ingestion pipelines and product data modelling. Experience working with data scientists and engineering teams to productise models and features for production. Proven stakeholder management and delivery track record - you can run complex cross functional projects and manage external technical partners. Excellent written and verbal communication; experience coordinating across time zones and cultures. Agile delivery experience and a bias toward measurable outcomes. Nice to have Experience in ecommerce marketplaces or affiliate commerce. Exposure to machine learning/MLops or productionising ML models. Prior experience working with an external data science partner or international R&D partner. Familiarity with taxonomy design, entity resolution and image/data enrichment workstreams. Experience working with affiliate operations or merchant operations teams. Our Ways of Working Office Days: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working: Work from anywhere for up to 4 weeks per year. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: All employees are entitled to an annual training allowance of £1,000 for conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, and you will receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.
Career Choices Dewis Gyrfa Ltd
Cardiff, South Glamorgan
Job Advert Hey there Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We're all about creating welcoming communities where people feel truly at home. If you're someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we'd love for you to join us as an Assistant General Manager As an Assistant General Manager, you will contribute to our vision of being, "the greatest Residential Property Manager, making our cities a better place to live": Incredible outcomes you'll deliver Support the General/City Manager to drive commercial, operational and strategic performance Take accountability for operational excellence, financial performance and governance Lead the onsite team to achieve strong leasing, retention and resident satisfaction Act as senior lead and deputy in the absence of the General/City Manager Your responsibilities Property Management Maintain high standards of property care in line with budgets, SLAs and regulations Support safe, efficient operations and deliver excellent customer experience Lead building operations in line with company standards and key regulations (RICS, ARMA-Q, H&S) Ensure adequate resourcing, including reception cover when needed Oversee statutory compliance, inspections and KPI performance Support and brief onsite team with key operational updates Ensure compliance with PPMs and contractual obligations Manage budgets, purchase orders, invoices, contracts and financial admin Contribute to client reporting on performance and budgets Oversee resident services (parcels, keys, amenities, parking, housekeeping) Ensure maintenance requests are handled within SLA and high presentation standards maintained Manage contractors, complaints and third-party service issues Maintain safe working procedures and update risk controls Oversee risk register and ensure actions are completed Act as lead for major incidents and escalated risks Act as key operational contact for clients and support/lead meetings Resident Engagement Lead resident engagement and support the Community team to deliver excellent service Implement engagement strategies, including communication and events Drive resident feedback and reviews, improving service and satisfaction KPIs Deliver ESG and social value initiatives and maintain reporting records People Management Lead, coach and develop the onsite team Model company values and behaviours Drive performance through objectives, reviews and regular meetings Ensure compliance with policies, processes and regulations Promote strong communication and team engagement Identify development needs and provide coaching/mentoring Support recruitment, training and talent development Who You Are You'll be an experienced residential property professional with strong sector knowledge Knowledgeable in regulations (RICS, ARMA-Q, H&S) and able to apply them Committed to ongoing professional development Confident communicator with strong customer service and negotiation skills Strong leader and team player who delivers results through people IT proficient (Microsoft Office and databases) Highly organised with strong planning and decision-making skills Skilled in coaching, mentoring and giving feedback Commercially and financially astute Relevant qualifications (TPI BTR Level 4 / ARLA desirable) Health & Safety certifications (IOSH, First Aid, Fire Marshal, Mental Health desirable) And So Much More: From leading daily operations to guiding your team with strategy and support, you'll ensure everything is aligned and performing seamlessly across the community. What we're looking for: Comparable property management experience (residential or hospitality) Strong understanding of building management and Health & Safety Proven ability to manage budgets effectively Excellent people management skills with experience leading large teams A track record of developing high-performing teams in a fast-paced environment Outstanding customer service standards High levels of energy, drive, and enthusiasm Strong communication, influencing, and relationship skills Ability to work proactively and use initiative in a competitive market Desirable: Health & Safety qualification ARLA qualification IRPM foundation level qualification (or willingness to work towards) And here's what we offer; We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here it's about being part of a company that truly cares & supports you Here's a little glimpse into our bubble benefits; Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need Company pension scheme & medical Cover for your long-term health & to help plan for the future Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues Enhanced sick pay & family leave to take care of yourself & your loved ones Life events for those big milestones like your child's first day at school or when you get the keys to your new home we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub Cycle to work scheme to help you get to work in a healthier, greener way Study support to help you grow & reach your goals Long service awards to celebrate every mile stone with us Employee assistance & counselling for those times when you need a little bit of extra support & the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you If you're excited about making a real impact and being part of something special, we can't wait to hear from you Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
May 06, 2026
Full time
Job Advert Hey there Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We're all about creating welcoming communities where people feel truly at home. If you're someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we'd love for you to join us as an Assistant General Manager As an Assistant General Manager, you will contribute to our vision of being, "the greatest Residential Property Manager, making our cities a better place to live": Incredible outcomes you'll deliver Support the General/City Manager to drive commercial, operational and strategic performance Take accountability for operational excellence, financial performance and governance Lead the onsite team to achieve strong leasing, retention and resident satisfaction Act as senior lead and deputy in the absence of the General/City Manager Your responsibilities Property Management Maintain high standards of property care in line with budgets, SLAs and regulations Support safe, efficient operations and deliver excellent customer experience Lead building operations in line with company standards and key regulations (RICS, ARMA-Q, H&S) Ensure adequate resourcing, including reception cover when needed Oversee statutory compliance, inspections and KPI performance Support and brief onsite team with key operational updates Ensure compliance with PPMs and contractual obligations Manage budgets, purchase orders, invoices, contracts and financial admin Contribute to client reporting on performance and budgets Oversee resident services (parcels, keys, amenities, parking, housekeeping) Ensure maintenance requests are handled within SLA and high presentation standards maintained Manage contractors, complaints and third-party service issues Maintain safe working procedures and update risk controls Oversee risk register and ensure actions are completed Act as lead for major incidents and escalated risks Act as key operational contact for clients and support/lead meetings Resident Engagement Lead resident engagement and support the Community team to deliver excellent service Implement engagement strategies, including communication and events Drive resident feedback and reviews, improving service and satisfaction KPIs Deliver ESG and social value initiatives and maintain reporting records People Management Lead, coach and develop the onsite team Model company values and behaviours Drive performance through objectives, reviews and regular meetings Ensure compliance with policies, processes and regulations Promote strong communication and team engagement Identify development needs and provide coaching/mentoring Support recruitment, training and talent development Who You Are You'll be an experienced residential property professional with strong sector knowledge Knowledgeable in regulations (RICS, ARMA-Q, H&S) and able to apply them Committed to ongoing professional development Confident communicator with strong customer service and negotiation skills Strong leader and team player who delivers results through people IT proficient (Microsoft Office and databases) Highly organised with strong planning and decision-making skills Skilled in coaching, mentoring and giving feedback Commercially and financially astute Relevant qualifications (TPI BTR Level 4 / ARLA desirable) Health & Safety certifications (IOSH, First Aid, Fire Marshal, Mental Health desirable) And So Much More: From leading daily operations to guiding your team with strategy and support, you'll ensure everything is aligned and performing seamlessly across the community. What we're looking for: Comparable property management experience (residential or hospitality) Strong understanding of building management and Health & Safety Proven ability to manage budgets effectively Excellent people management skills with experience leading large teams A track record of developing high-performing teams in a fast-paced environment Outstanding customer service standards High levels of energy, drive, and enthusiasm Strong communication, influencing, and relationship skills Ability to work proactively and use initiative in a competitive market Desirable: Health & Safety qualification ARLA qualification IRPM foundation level qualification (or willingness to work towards) And here's what we offer; We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here it's about being part of a company that truly cares & supports you Here's a little glimpse into our bubble benefits; Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need Company pension scheme & medical Cover for your long-term health & to help plan for the future Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues Enhanced sick pay & family leave to take care of yourself & your loved ones Life events for those big milestones like your child's first day at school or when you get the keys to your new home we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub Cycle to work scheme to help you get to work in a healthier, greener way Study support to help you grow & reach your goals Long service awards to celebrate every mile stone with us Employee assistance & counselling for those times when you need a little bit of extra support & the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you If you're excited about making a real impact and being part of something special, we can't wait to hear from you Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Role/Job Title : Head of Kent Services Location: Pembury, with travel between services as required Contracted Hours Full time -37 hours per week (Mon-Fri) Salary : £55,000 - £65,000 per annum FTE Application Deadline Date : Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. FULL JOB DESCRIPTION Equal Opportunity/Accessibility and Accommodations Statement: As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don t hesitate to reach out. Aspens mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East. We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people s groups and support; specialist support; and free online support for families and carers across the South-East. About the role: This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support. The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent. The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio. The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity. Knowledge and Experience: We re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways. We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths. Essential Experience: Significant senior management experience in health and social care. Proven leadership experience managing CQC Registered Managers. Strong knowledge of autism and learning disability support models. Experience managing budgets and financial performance. Demonstrable experience of regulatory compliance and inspection processes. Experience working with commissioners and local authorities. Experience managing large-scale change programmes. Significant experience in building team capability and managing complex employee relations. Essential Skills & Competencies: Strategic thinking and operational delivery capability. Strong financial acumen. Experience overseeing impactful, outcomes-driven services at a strategic level. Strong project and programme management skills. Excellent leadership and people management skills. Excellent analytical and data interpretation skills. High-level communication and stakeholder engagement skills. Ability to manage complexity and drive change. Strong problem-solving and decision-making ability. Ability to build and sustain relationships, with trust and integrity Desirable: Relevant professional qualification in health or social care (Level 5 or above). Experience overseeing multiple residential and/or supported living services. Experience in service mobilisation or turnaround. Experience with Positive Behaviour Support at strategic level. Core Values & Leadership Expectations: Commitment to person-centred, rights-based and autonomy approaches. Passion for inclusion, dignity, and empowerment. Dedication to safeguarding and promoting welfare. Evidence-informed decision-making. High levels of integrity, resilience, and accountability. Reflective, open to feedback and committed to continuous learning Brings authenticity, empathy and a collaborative spirit What we can offer you: An exciting and rewarding role that you can really make your own An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives. Member of the Inclusive Executive Leadership Team. Hybrid working Adjusted Hours or compressed working weeks Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care) Paid DBS Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service Nest Pension and Death in Service Benefit Dedicated Employee Assistance Programme and Access to Mental Health First Aiders Aspens High Street Stores -20% discount on all items for Aspens staff Bluebell cafe- Discounted staff menu available Refer a Friend scheme , so you can earn up to £250 for every person you refer to work for Aspens Recognition schemes, including Employee of the Month Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you ll receive a formal offer in writing. Upon acceptance, we ll guide you through the onboarding process, providing you with all the details you need. Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don t already have one) and satisfactory employment references.
May 06, 2026
Full time
Role/Job Title : Head of Kent Services Location: Pembury, with travel between services as required Contracted Hours Full time -37 hours per week (Mon-Fri) Salary : £55,000 - £65,000 per annum FTE Application Deadline Date : Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. FULL JOB DESCRIPTION Equal Opportunity/Accessibility and Accommodations Statement: As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don t hesitate to reach out. Aspens mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East. We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people s groups and support; specialist support; and free online support for families and carers across the South-East. About the role: This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support. The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent. The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio. The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity. Knowledge and Experience: We re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways. We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths. Essential Experience: Significant senior management experience in health and social care. Proven leadership experience managing CQC Registered Managers. Strong knowledge of autism and learning disability support models. Experience managing budgets and financial performance. Demonstrable experience of regulatory compliance and inspection processes. Experience working with commissioners and local authorities. Experience managing large-scale change programmes. Significant experience in building team capability and managing complex employee relations. Essential Skills & Competencies: Strategic thinking and operational delivery capability. Strong financial acumen. Experience overseeing impactful, outcomes-driven services at a strategic level. Strong project and programme management skills. Excellent leadership and people management skills. Excellent analytical and data interpretation skills. High-level communication and stakeholder engagement skills. Ability to manage complexity and drive change. Strong problem-solving and decision-making ability. Ability to build and sustain relationships, with trust and integrity Desirable: Relevant professional qualification in health or social care (Level 5 or above). Experience overseeing multiple residential and/or supported living services. Experience in service mobilisation or turnaround. Experience with Positive Behaviour Support at strategic level. Core Values & Leadership Expectations: Commitment to person-centred, rights-based and autonomy approaches. Passion for inclusion, dignity, and empowerment. Dedication to safeguarding and promoting welfare. Evidence-informed decision-making. High levels of integrity, resilience, and accountability. Reflective, open to feedback and committed to continuous learning Brings authenticity, empathy and a collaborative spirit What we can offer you: An exciting and rewarding role that you can really make your own An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives. Member of the Inclusive Executive Leadership Team. Hybrid working Adjusted Hours or compressed working weeks Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care) Paid DBS Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service Nest Pension and Death in Service Benefit Dedicated Employee Assistance Programme and Access to Mental Health First Aiders Aspens High Street Stores -20% discount on all items for Aspens staff Bluebell cafe- Discounted staff menu available Refer a Friend scheme , so you can earn up to £250 for every person you refer to work for Aspens Recognition schemes, including Employee of the Month Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you ll receive a formal offer in writing. Upon acceptance, we ll guide you through the onboarding process, providing you with all the details you need. Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don t already have one) and satisfactory employment references.
Please note this role is offered as an initial 6 month fixed term contract on a PAYE basis Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category leading destination for every fashion shopper. The Role We're looking for a technically strong Product Manager to lead our Affiliate Operations product team, and be the primary Lyst owner for our partnership with ZOZO's Data Science team in New Zealand. Lyst became part of the ZOZO group last year, and this role will work closely with ZOZO's R&D teams to turn research into productionised product data improvements. You will be accountable for the quality, reliability and discoverability of the world's largest product catalogue, powering discovery and commerce across Lyst. Crucially, you will also support Lyst's commercial initiatives from a TPM perspective - shaping the product and data work to accelerate product merging and enrichment. You'll be the lead Lyst contact for ZOZO's Data Science department and will run regular meetings, define joint milestones and translate data science research into Lyst production work. Together you'll accelerate product merging and enrichment while ensuring tooling is production ready. This role is highly cross functional and strategic. If you enjoy being technical, shipping data products, and managing a data science partnership to deliver measurable business outcomes, this is for you. What you'll own Affiliate Operations strategy & roadmap - Prioritise initiatives that raise data quality, completeness and coherence, and ensure delivery of outcomes that improve discovery and checkout metrics. Data foundations & pipelines - Working with engineering, to define product data models and taxonomies and own product data quality KPIs and remediation workflows. Ensure enrichment and merging flows are implemented and monitored. Partnership with ZOZO Data Science (NZ) - Be the primary Lyst lead managing the relationship with ZOZO's data science team: align roadmaps, define experiments, translate research into production requirements, agree on data contracts/security/IP terms, and run regular syncs and reviews. ZOZO collaboration is a core part of our product enrichment work. Operational ownership - Set and measure SLAs for data freshness, accuracy and output quality. Ensure handoffs and runbooks for the Affiliate Operations team are clear. Commercial & stakeholder management - Liaise with Partnerships and Commercial teams to align product data priorities to business objectives (e.g. ROAS bidding algorithms). People & process - Lead the Affiliate Operations product practice: improve team rituals, prioritisation and delivery cadence. Day to day responsibilities Create and maintain an outcome driven roadmap for Affiliate Operations and our commercial roadmap. Translate ZOZO data science outputs (enrichments/merges/flags) into production requirements, APIs and acceptance criteria. Run regular cross organisation planning with ZOZO and Affiliate Operations, including quarterly planning and technical workshops; manage time zone differences and ensure clear asynchronous handovers. Define and track OKRs tied to listings quality and commercial outcomes. Build the backlog and intake process for operational work, tooling requests and BAU. Communicate progress and trade offs clearly to senior stakeholders. Qualifications 3-6+ years product management experience, with a technical/data focus (hands on TPM or Senior TPM). Strong technical literacy: comfortable with APIs, data schemas, ETL/ingestion pipelines and product data modelling. Experience working with data scientists and engineering teams to productise models and features for production. Proven stakeholder management and delivery track record - you can run complex cross functional projects and manage external technical partners. Excellent written and verbal communication; experience coordinating across time zones and cultures. Agile delivery experience and a bias toward measurable outcomes. Nice to have Experience in ecommerce marketplaces or affiliate commerce. Exposure to machine learning/MLops or productionising ML models. Prior experience working with an external data science partner or international R&D partner. Familiarity with taxonomy design, entity resolution and image/data enrichment workstreams. Experience working with affiliate operations or merchant operations teams. Our Ways of Working Office Days: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working: Work from anywhere for up to 4 weeks per year. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: All employees are entitled to an annual training allowance of £1,000 for conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, and you will receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.
May 05, 2026
Full time
Please note this role is offered as an initial 6 month fixed term contract on a PAYE basis Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category leading destination for every fashion shopper. The Role We're looking for a technically strong Product Manager to lead our Affiliate Operations product team, and be the primary Lyst owner for our partnership with ZOZO's Data Science team in New Zealand. Lyst became part of the ZOZO group last year, and this role will work closely with ZOZO's R&D teams to turn research into productionised product data improvements. You will be accountable for the quality, reliability and discoverability of the world's largest product catalogue, powering discovery and commerce across Lyst. Crucially, you will also support Lyst's commercial initiatives from a TPM perspective - shaping the product and data work to accelerate product merging and enrichment. You'll be the lead Lyst contact for ZOZO's Data Science department and will run regular meetings, define joint milestones and translate data science research into Lyst production work. Together you'll accelerate product merging and enrichment while ensuring tooling is production ready. This role is highly cross functional and strategic. If you enjoy being technical, shipping data products, and managing a data science partnership to deliver measurable business outcomes, this is for you. What you'll own Affiliate Operations strategy & roadmap - Prioritise initiatives that raise data quality, completeness and coherence, and ensure delivery of outcomes that improve discovery and checkout metrics. Data foundations & pipelines - Working with engineering, to define product data models and taxonomies and own product data quality KPIs and remediation workflows. Ensure enrichment and merging flows are implemented and monitored. Partnership with ZOZO Data Science (NZ) - Be the primary Lyst lead managing the relationship with ZOZO's data science team: align roadmaps, define experiments, translate research into production requirements, agree on data contracts/security/IP terms, and run regular syncs and reviews. ZOZO collaboration is a core part of our product enrichment work. Operational ownership - Set and measure SLAs for data freshness, accuracy and output quality. Ensure handoffs and runbooks for the Affiliate Operations team are clear. Commercial & stakeholder management - Liaise with Partnerships and Commercial teams to align product data priorities to business objectives (e.g. ROAS bidding algorithms). People & process - Lead the Affiliate Operations product practice: improve team rituals, prioritisation and delivery cadence. Day to day responsibilities Create and maintain an outcome driven roadmap for Affiliate Operations and our commercial roadmap. Translate ZOZO data science outputs (enrichments/merges/flags) into production requirements, APIs and acceptance criteria. Run regular cross organisation planning with ZOZO and Affiliate Operations, including quarterly planning and technical workshops; manage time zone differences and ensure clear asynchronous handovers. Define and track OKRs tied to listings quality and commercial outcomes. Build the backlog and intake process for operational work, tooling requests and BAU. Communicate progress and trade offs clearly to senior stakeholders. Qualifications 3-6+ years product management experience, with a technical/data focus (hands on TPM or Senior TPM). Strong technical literacy: comfortable with APIs, data schemas, ETL/ingestion pipelines and product data modelling. Experience working with data scientists and engineering teams to productise models and features for production. Proven stakeholder management and delivery track record - you can run complex cross functional projects and manage external technical partners. Excellent written and verbal communication; experience coordinating across time zones and cultures. Agile delivery experience and a bias toward measurable outcomes. Nice to have Experience in ecommerce marketplaces or affiliate commerce. Exposure to machine learning/MLops or productionising ML models. Prior experience working with an external data science partner or international R&D partner. Familiarity with taxonomy design, entity resolution and image/data enrichment workstreams. Experience working with affiliate operations or merchant operations teams. Our Ways of Working Office Days: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working: Work from anywhere for up to 4 weeks per year. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: All employees are entitled to an annual training allowance of £1,000 for conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, and you will receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.
Finance Administrator Accounts Payable Location: Broadmeadows Estate, Symington Salary: £25,014 (pro rata) plus Excellent Benefits! Contract: Part time, Permanent Hours: 28 hours per week Hansel is a leading social care provider supporting people with learning disabilities and additional needs to be valued and active citizens within their communities across Ayrshire. We have an exciting opportunity for a Finance Administrator to join our Finance team based at Murdoch House, easily accessible by car and public transport! You will support the delivery of an effective and efficient Purchase Ledger function, ensuring financial processes run smoothly and accurately. You will also play a key role in maintaining accurate financial records and ensuring suppliers are paid on time, while supporting wider finance operations. As our Financial Administrator, your responsibilities will include: Updating and maintaining financial information accurately Processing purchase ledger invoices in a timely manner Ensuring all invoices are authorised before payment Liaising with service management teams regarding invoice approvals Report any financial issues or concerns to the Senior Finance Manager Reconciling company credit card statements Supporting and maintaining high standards of financial processes Identifying inefficiencies and suggesting process improvements Providing support across the Finance team when required To be successful, it is essential you have: Good organisational and administrative skills Strong attention to detail and accuracy The ability to manage workload and meet deadlines Confidence communicating and liaising across teams Basic IT skills and experience with financial systems A proactive approach to problem solving and continuous improvement What We Offer: Health cash back scheme 32 days holiday (pro rata) with option to buy/sell leave Employee assistance programme Group discounts A supportive working environment focused on continuous improvement Pension and life assurance Successful candidates will be part of a dedicated Finance team and will be supported by senior colleagues, with opportunities to contribute to improving systems and processes. Hansel is an equal opportunities employer and welcomes applications from all who meet the essential requirements. Ready to start your journey with us Click Apply today!
May 05, 2026
Full time
Finance Administrator Accounts Payable Location: Broadmeadows Estate, Symington Salary: £25,014 (pro rata) plus Excellent Benefits! Contract: Part time, Permanent Hours: 28 hours per week Hansel is a leading social care provider supporting people with learning disabilities and additional needs to be valued and active citizens within their communities across Ayrshire. We have an exciting opportunity for a Finance Administrator to join our Finance team based at Murdoch House, easily accessible by car and public transport! You will support the delivery of an effective and efficient Purchase Ledger function, ensuring financial processes run smoothly and accurately. You will also play a key role in maintaining accurate financial records and ensuring suppliers are paid on time, while supporting wider finance operations. As our Financial Administrator, your responsibilities will include: Updating and maintaining financial information accurately Processing purchase ledger invoices in a timely manner Ensuring all invoices are authorised before payment Liaising with service management teams regarding invoice approvals Report any financial issues or concerns to the Senior Finance Manager Reconciling company credit card statements Supporting and maintaining high standards of financial processes Identifying inefficiencies and suggesting process improvements Providing support across the Finance team when required To be successful, it is essential you have: Good organisational and administrative skills Strong attention to detail and accuracy The ability to manage workload and meet deadlines Confidence communicating and liaising across teams Basic IT skills and experience with financial systems A proactive approach to problem solving and continuous improvement What We Offer: Health cash back scheme 32 days holiday (pro rata) with option to buy/sell leave Employee assistance programme Group discounts A supportive working environment focused on continuous improvement Pension and life assurance Successful candidates will be part of a dedicated Finance team and will be supported by senior colleagues, with opportunities to contribute to improving systems and processes. Hansel is an equal opportunities employer and welcomes applications from all who meet the essential requirements. Ready to start your journey with us Click Apply today!
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
May 05, 2026
Full time
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
Job Title: Bid Manager Location: Coventry, UK Core Hours: 08:00-16:35 (Mon Thu) 08:00-15:10 (Fri) Vacancy Type: Full-time, Permanent, Site-based, Hybrid,UK Remote Salary: £55,000 - £65,000 (subject to experience) + Discretionary Bonus JOB SUMMARY NP Aerospace is seeking an experienced Bid Manager to help deliver current contracts and win future business by leading the development of clear, compelling and commercially robust proposals that align to our strategic objectives. You will manage bids end to end, from bid and no bid through to contract acceptance, coordinating inputs across engineering, programmes, operations, procurement, quality, cost engineering and senior leadership. A key part of the role is owning our Social Values and ESG written responses, ensuring they are credible, compliant and competitive. Working across our UK and North American business units, you will interpret customer requirements, shape win themes, manage bid plans and budgets, capture risk and assumptions, and produce high quality submissions to tight deadlines. Opportunities will range from smaller quotes to multi million pound, high complexity defence bids. WHAT YOU WILL GET IN RETURN At NP Aerospace, we know our success comes from our people. That s why we invest in benefits that support your health, reward your hard work, and help you grow your career: Performance rewards discretionary bonus opportunities Flex your day flexible start and finish times (subject to manager approval and operational needs) Time to recharge 25 days holiday + 8 bank holidays, with the option to buy more through our Holiday Purchase Scheme Support for Defence two weeks paid leave for Reservists and Cadets, plus paid leave for Cadet Force Adult Volunteers (CFAVs) Future security competitive pension scheme (9% combined employer/employee contributions Peace of mind life cover at 3x base salary Health & wellbeing first BHSF Cash Healthcare Plan to support everyday health costs Grow with us career development and advancement opportunities within a global business Supportive environment a team culture built on innovation, collaboration, and purpose JOB DUTIES Lead and support bid activity across major and minor opportunities, producing high quality, compliant and commercially robust proposals. Own the creation of Social Values and ESG written responses, ensuring they are evidence based, credible and aligned to customer requirements. Take full or joint accountability for bids from bid and no bid through to contract acceptance, coordinating inputs across all required functions. Support early capture activity with Business Development, helping to shape the opportunity, clarify the customer need and structure the bid approach before formal launch. Manage pre bid submissions as required, including Expressions of Interest, PQQs and RFIs, ensuring timely and well written responses. Build and maintain bid plans, schedules and bid budgets, keeping workstreams on track and escalating risks or blockers early. Track, maintain and report bid status and key actions clearly and consistently to stakeholders at all levels. Work with Project Management, Engineering, Operations, Procurement and Quality to develop technical and service solutions that meet customer requirements and reflect deliverable commitments. Partner with Cost Engineering to develop pricing and cost models, including target cost setting and rapid turnaround ROM submissions. The above is not intended to be an exhaustive list of duties and responsibilities. EXPERIENCE Bid management experience within defence or complex engineering environments, ideally involving Prime Defence Contractors, the UK Ministry of Defence and related agencies, plus export or international customers where relevant. Strong understanding of tendering and contracting routes and commercial models, including fixed price, ROM, budgetary and not to exceed, plus competitive and single source submissions. Experience contributing to Social Values and ESG content, with an understanding of what good evidence looks like and how it is assessed. High level of numeracy and commercial awareness, with experience interpreting cost inputs, assumptions and pricing logic. Proficient in Microsoft Office, particularly Word and Excel. MS Project experience is desirable. Technical awareness of engineering, manufacturing or vehicle and armour environments. Technical qualifications are desirable. Knowledge of compliance requirements in defence bidding, including security considerations and export controls. ABILITY ASSESSMENT As part of the interview process, you will complete a short practical exercise based on a Social Values and ESG tender requirement, to assess how you interpret requirements and structure a written response. WHAT DO WE DO AT NP AEROSPACE? NP Aerospace is a global leader in armour technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defence and security industry. Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values - Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture. Our extensive range of combat-proven body armour, from ballistic helmets, plates, and shields to bomb disposal suits, highlights some of the most advanced composite materials. With a team of R&D engineers working on next-generation solutions, we also excel in highly engineered vehicle systems and armour platforms used by some of the world s largest defence organisations. Founded in 1926, NP Aerospace has served the defence industry for over 40 years, evolving into an agile and diverse company. Our Business Development team is expanding both in the UK and North America. Equal Opportunity Employer Statement : NP Aerospace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified individuals, regardless of race, colour, national origin, gender, age, religion, disability, sexual orientation, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. We are also fully committed to supporting the Defence Community and actively advertise roles on Defence specific platforms such as CTP, Force Families, Forces Employment Charity, and Veterans Job Board. Data Privacy: NP Aerospace respects the privacy of all applicants. Personal information provided during the application process will be treated in accordance with our privacy policy and applicable data protection laws. Please note: If successful, you will be required to sign the Official Secrets Act and successfully pass the necessary checks before you can begin your employment with NP Aerospace.
May 04, 2026
Full time
Job Title: Bid Manager Location: Coventry, UK Core Hours: 08:00-16:35 (Mon Thu) 08:00-15:10 (Fri) Vacancy Type: Full-time, Permanent, Site-based, Hybrid,UK Remote Salary: £55,000 - £65,000 (subject to experience) + Discretionary Bonus JOB SUMMARY NP Aerospace is seeking an experienced Bid Manager to help deliver current contracts and win future business by leading the development of clear, compelling and commercially robust proposals that align to our strategic objectives. You will manage bids end to end, from bid and no bid through to contract acceptance, coordinating inputs across engineering, programmes, operations, procurement, quality, cost engineering and senior leadership. A key part of the role is owning our Social Values and ESG written responses, ensuring they are credible, compliant and competitive. Working across our UK and North American business units, you will interpret customer requirements, shape win themes, manage bid plans and budgets, capture risk and assumptions, and produce high quality submissions to tight deadlines. Opportunities will range from smaller quotes to multi million pound, high complexity defence bids. WHAT YOU WILL GET IN RETURN At NP Aerospace, we know our success comes from our people. That s why we invest in benefits that support your health, reward your hard work, and help you grow your career: Performance rewards discretionary bonus opportunities Flex your day flexible start and finish times (subject to manager approval and operational needs) Time to recharge 25 days holiday + 8 bank holidays, with the option to buy more through our Holiday Purchase Scheme Support for Defence two weeks paid leave for Reservists and Cadets, plus paid leave for Cadet Force Adult Volunteers (CFAVs) Future security competitive pension scheme (9% combined employer/employee contributions Peace of mind life cover at 3x base salary Health & wellbeing first BHSF Cash Healthcare Plan to support everyday health costs Grow with us career development and advancement opportunities within a global business Supportive environment a team culture built on innovation, collaboration, and purpose JOB DUTIES Lead and support bid activity across major and minor opportunities, producing high quality, compliant and commercially robust proposals. Own the creation of Social Values and ESG written responses, ensuring they are evidence based, credible and aligned to customer requirements. Take full or joint accountability for bids from bid and no bid through to contract acceptance, coordinating inputs across all required functions. Support early capture activity with Business Development, helping to shape the opportunity, clarify the customer need and structure the bid approach before formal launch. Manage pre bid submissions as required, including Expressions of Interest, PQQs and RFIs, ensuring timely and well written responses. Build and maintain bid plans, schedules and bid budgets, keeping workstreams on track and escalating risks or blockers early. Track, maintain and report bid status and key actions clearly and consistently to stakeholders at all levels. Work with Project Management, Engineering, Operations, Procurement and Quality to develop technical and service solutions that meet customer requirements and reflect deliverable commitments. Partner with Cost Engineering to develop pricing and cost models, including target cost setting and rapid turnaround ROM submissions. The above is not intended to be an exhaustive list of duties and responsibilities. EXPERIENCE Bid management experience within defence or complex engineering environments, ideally involving Prime Defence Contractors, the UK Ministry of Defence and related agencies, plus export or international customers where relevant. Strong understanding of tendering and contracting routes and commercial models, including fixed price, ROM, budgetary and not to exceed, plus competitive and single source submissions. Experience contributing to Social Values and ESG content, with an understanding of what good evidence looks like and how it is assessed. High level of numeracy and commercial awareness, with experience interpreting cost inputs, assumptions and pricing logic. Proficient in Microsoft Office, particularly Word and Excel. MS Project experience is desirable. Technical awareness of engineering, manufacturing or vehicle and armour environments. Technical qualifications are desirable. Knowledge of compliance requirements in defence bidding, including security considerations and export controls. ABILITY ASSESSMENT As part of the interview process, you will complete a short practical exercise based on a Social Values and ESG tender requirement, to assess how you interpret requirements and structure a written response. WHAT DO WE DO AT NP AEROSPACE? NP Aerospace is a global leader in armour technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defence and security industry. Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values - Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture. Our extensive range of combat-proven body armour, from ballistic helmets, plates, and shields to bomb disposal suits, highlights some of the most advanced composite materials. With a team of R&D engineers working on next-generation solutions, we also excel in highly engineered vehicle systems and armour platforms used by some of the world s largest defence organisations. Founded in 1926, NP Aerospace has served the defence industry for over 40 years, evolving into an agile and diverse company. Our Business Development team is expanding both in the UK and North America. Equal Opportunity Employer Statement : NP Aerospace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified individuals, regardless of race, colour, national origin, gender, age, religion, disability, sexual orientation, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. We are also fully committed to supporting the Defence Community and actively advertise roles on Defence specific platforms such as CTP, Force Families, Forces Employment Charity, and Veterans Job Board. Data Privacy: NP Aerospace respects the privacy of all applicants. Personal information provided during the application process will be treated in accordance with our privacy policy and applicable data protection laws. Please note: If successful, you will be required to sign the Official Secrets Act and successfully pass the necessary checks before you can begin your employment with NP Aerospace.
About the team The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal - successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives. Our Operations team consist of over 30 colleagues who are based in London, Dubai, Singapore, Shang Hai, Cancun and the US. We are looking for a motivated and entrepreneurial individual with a can-do attitude to join our European Operations team. You will be playing an instrumental role in managing and growing Europe's client portfolio. You will have opportunities to lead exciting implementation projects with our key clients across different locations. - The role will involve regular European travel. - We operate a hybrid working model with a minimum of 2 days in our Farringdon office per week (Tuesdays and Thursdays) - This role might suit a second jobber looking to develop the skills they have already acquired in Customer Success, or in a Consultancy or Project based role. Key objectives of role The full scope of your role will be discussed in detail at interview, however typical tasks might include: Build strong relationships with clients ensuring they are bought in to making Winnow system successful Understand clients' current situation and needs to tailor the best solutions for them Ensure smooth end-to-end implementation process with client, train multi-disciplined teams to use Winnow in person and remotely Take consultative approach to keep clients engaged in utilizing Winnow system to manage their food waste reduction Proactively analyse client reports and troubleshoot with the client where needed Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Collaborate closely with internal teams in different regions Take initiatives to improve internal process and procedure (in line with Winnow Int'l) Support our front line tech and customer support team with clients' enquiries where required Education and experience You are likely to be least degree educated You will have gained work experience ideally within a multi-national organisation in a Client Success / Delivery or Project Management / Account Management / Consultancy capacity You have an intermediate level of Excel and working knowledge of Work and Powerpoint Personal Attributes You will have excellent verbal and written communication skills in English along with proficiency in at least one additional European language (preferably German, French or Italian). You share our belief that collaboration is critical to achieving our mission. You can demonstrate how you have thrived working effectively in partnership with others You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time You are able to organise self, including effective project management and scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn. Benefits Competitive base salary Customer Success bonus scheme Company stock options package Matching pension scheme Eye care vouchers and eye care allowance Life insurance Company part-funded health insurance 2 Wellness hours per month, plus a £40 monthly wellness allowance Employee Assistance Programme - 24/7 helpline for your wellbeing Early finish Friday - log off from 3pm if you have finished all your work by then 25 days of paid vacation time (plus the option to buy a further 5 days annual leave) in addition to national holidays You will love what you do - waking up every day solving one of the biggest social problems of our generation Committed team members with broad experience who share a common passion to build a world class business
May 04, 2026
Full time
About the team The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal - successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives. Our Operations team consist of over 30 colleagues who are based in London, Dubai, Singapore, Shang Hai, Cancun and the US. We are looking for a motivated and entrepreneurial individual with a can-do attitude to join our European Operations team. You will be playing an instrumental role in managing and growing Europe's client portfolio. You will have opportunities to lead exciting implementation projects with our key clients across different locations. - The role will involve regular European travel. - We operate a hybrid working model with a minimum of 2 days in our Farringdon office per week (Tuesdays and Thursdays) - This role might suit a second jobber looking to develop the skills they have already acquired in Customer Success, or in a Consultancy or Project based role. Key objectives of role The full scope of your role will be discussed in detail at interview, however typical tasks might include: Build strong relationships with clients ensuring they are bought in to making Winnow system successful Understand clients' current situation and needs to tailor the best solutions for them Ensure smooth end-to-end implementation process with client, train multi-disciplined teams to use Winnow in person and remotely Take consultative approach to keep clients engaged in utilizing Winnow system to manage their food waste reduction Proactively analyse client reports and troubleshoot with the client where needed Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Collaborate closely with internal teams in different regions Take initiatives to improve internal process and procedure (in line with Winnow Int'l) Support our front line tech and customer support team with clients' enquiries where required Education and experience You are likely to be least degree educated You will have gained work experience ideally within a multi-national organisation in a Client Success / Delivery or Project Management / Account Management / Consultancy capacity You have an intermediate level of Excel and working knowledge of Work and Powerpoint Personal Attributes You will have excellent verbal and written communication skills in English along with proficiency in at least one additional European language (preferably German, French or Italian). You share our belief that collaboration is critical to achieving our mission. You can demonstrate how you have thrived working effectively in partnership with others You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time You are able to organise self, including effective project management and scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn. Benefits Competitive base salary Customer Success bonus scheme Company stock options package Matching pension scheme Eye care vouchers and eye care allowance Life insurance Company part-funded health insurance 2 Wellness hours per month, plus a £40 monthly wellness allowance Employee Assistance Programme - 24/7 helpline for your wellbeing Early finish Friday - log off from 3pm if you have finished all your work by then 25 days of paid vacation time (plus the option to buy a further 5 days annual leave) in addition to national holidays You will love what you do - waking up every day solving one of the biggest social problems of our generation Committed team members with broad experience who share a common passion to build a world class business
15-Month Fixed-Term Maternity Cover The Principal Operations Manager (POM) - Area 12 (Maternity Cover) is a temporary senior leadership role within the Area 12 Senior Management Team, accountable for maintaining safe, compliant and stable day-to-day operational delivery across the Area 12 Strategic Highways Maintenance & Response contract during a defined period of maternity leave. The role is intended as a step-in continuity position , providing experienced leadership and operational grip to ensure performance, safety and client confidence are maintained, rather than driving structural or strategic change. Area 12 is a geographically dispersed, high-profile Strategic Roads Network contract operating 24/7 across multiple depots, delivering routine and cyclic maintenance, defect response and incident management for National Highways across Yorkshire & North Humberside. This maternity cover role provides operational continuity , ensuring existing ways of working, leadership structures and performance controls remain effective throughout the cover period. What You'll Do: Key Accountabilities Operational Continuity & Control Provide clear senior operational leadership across routine maintenance, reactive defects, cyclic works and incident response . Maintain operational grip across depots, frontline teams and control functions to ensure consistent service delivery. Act as a senior escalation point for operational issues, incidents and unplanned events, ensuring calm, proportionate and timely decision-making. Health, Safety & Compliance Maintain a strong Safety First culture , ensuring existing safety systems, controls and behaviours are consistently applied. Ensure operational teams continue to comply with National Highways requirements, Amey procedures and statutory obligations. Support incident reviews, audits and assurance activity, embedding learning without introducing unnecessary change. Client & Performance Stability Maintain effective day-to-day operational relationships with National Highways Area 12 representatives , providing confidence in continuity of leadership and delivery. Monitor and manage performance against contractual KPIs and operational measures, escalating risks early and proportionately. Support existing governance, reporting and review forums (CVRs, audits, operational reviews). People Leadership Provide clear leadership, support and direction to Operations Managers, Supervisors and operational leadership teams . Maintain existing performance management arrangements and engagement rhythms. Support team stability, wellbeing and resilience during the maternity cover period. Commercial & Delivery Awareness Support commercial outcomes through consistent application of agreed delivery plans, self-delivery strategies and productivity expectations. Work collaboratively with Commercial, Planning and Construction leads to maintain alignment between operations, cost and programme. Avoid unnecessary changes to commercial or operational models unless required for risk management. Senior Management Team Role Member of the Area 12 Senior Management Team , reporting directly to the Account Director . Works collaboratively with Principal Construction, Commercial, Planning, Performance & Assurance, Safety, Digital and Finance leads. Supports collective SMT leadership and decision-making during the maternity cover period. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Skills, Knowledge & Experience Essential Proven senior operational leadership experience within highway maintenance or similar infrastructure environments . Strong understanding of National Highways operational requirements and live-network delivery. Experience leading large, multi-disciplinary operational teams across multiple sites. Confident decision-maker in live operational and incident environments. Pragmatic, steady leadership style focused on continuity, stability and risk management . Qualifications (Desirable) Relevant operational, construction or engineering qualification. IOSH, NEBOSH or equivalent health & safety qualification If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruitment team for this role, at (url removed)
May 03, 2026
Full time
15-Month Fixed-Term Maternity Cover The Principal Operations Manager (POM) - Area 12 (Maternity Cover) is a temporary senior leadership role within the Area 12 Senior Management Team, accountable for maintaining safe, compliant and stable day-to-day operational delivery across the Area 12 Strategic Highways Maintenance & Response contract during a defined period of maternity leave. The role is intended as a step-in continuity position , providing experienced leadership and operational grip to ensure performance, safety and client confidence are maintained, rather than driving structural or strategic change. Area 12 is a geographically dispersed, high-profile Strategic Roads Network contract operating 24/7 across multiple depots, delivering routine and cyclic maintenance, defect response and incident management for National Highways across Yorkshire & North Humberside. This maternity cover role provides operational continuity , ensuring existing ways of working, leadership structures and performance controls remain effective throughout the cover period. What You'll Do: Key Accountabilities Operational Continuity & Control Provide clear senior operational leadership across routine maintenance, reactive defects, cyclic works and incident response . Maintain operational grip across depots, frontline teams and control functions to ensure consistent service delivery. Act as a senior escalation point for operational issues, incidents and unplanned events, ensuring calm, proportionate and timely decision-making. Health, Safety & Compliance Maintain a strong Safety First culture , ensuring existing safety systems, controls and behaviours are consistently applied. Ensure operational teams continue to comply with National Highways requirements, Amey procedures and statutory obligations. Support incident reviews, audits and assurance activity, embedding learning without introducing unnecessary change. Client & Performance Stability Maintain effective day-to-day operational relationships with National Highways Area 12 representatives , providing confidence in continuity of leadership and delivery. Monitor and manage performance against contractual KPIs and operational measures, escalating risks early and proportionately. Support existing governance, reporting and review forums (CVRs, audits, operational reviews). People Leadership Provide clear leadership, support and direction to Operations Managers, Supervisors and operational leadership teams . Maintain existing performance management arrangements and engagement rhythms. Support team stability, wellbeing and resilience during the maternity cover period. Commercial & Delivery Awareness Support commercial outcomes through consistent application of agreed delivery plans, self-delivery strategies and productivity expectations. Work collaboratively with Commercial, Planning and Construction leads to maintain alignment between operations, cost and programme. Avoid unnecessary changes to commercial or operational models unless required for risk management. Senior Management Team Role Member of the Area 12 Senior Management Team , reporting directly to the Account Director . Works collaboratively with Principal Construction, Commercial, Planning, Performance & Assurance, Safety, Digital and Finance leads. Supports collective SMT leadership and decision-making during the maternity cover period. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Skills, Knowledge & Experience Essential Proven senior operational leadership experience within highway maintenance or similar infrastructure environments . Strong understanding of National Highways operational requirements and live-network delivery. Experience leading large, multi-disciplinary operational teams across multiple sites. Confident decision-maker in live operational and incident environments. Pragmatic, steady leadership style focused on continuity, stability and risk management . Qualifications (Desirable) Relevant operational, construction or engineering qualification. IOSH, NEBOSH or equivalent health & safety qualification If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruitment team for this role, at (url removed)
Capita is recruiting a Senior Project Manager to lead the delivery of a portfolio of major highways and infrastructure projects across North Tyneside. This role holds overall accountability for the successful delivery of complex construction schemes, from mobilisation through to completion. The Senior Project Manager will provide leadership across planning and delivery activity, ensuring projects are delivered safely, efficiently and in line with client expectations. Job title: Senior Project Manager Job Description: What you'll be doing: Overall accountability for the delivery of major highways and infrastructure projects Leading programme and delivery activity across multiple schemes Providing clear leadership to site agents, delivery teams and project resources Producing and maintaining high level, holistic programmes across the portfolio of works Reviewing, challenging and refining project programmes, schedules and delivery plans Monitoring progress, critical path and delivery risks, and implementing corrective action where required Acting as a key client facing stakeholder, ensuring effective communication internally and externally Supporting governance, reporting and performance management across projects Ensuring health, safety and compliance standards are upheld across all delivery activity What we're looking for: Essential experience and skills A strong construction project management background Proven experience delivering complex construction or infrastructure projects Highways experience is ideal, but transferable construction experience will also be considered Strong people management and leadership capability Excellent communication skills, with the ability to engage effectively with clients and delivery teams Experience managing programmes, priorities and competing delivery demands A pragmatic, delivery focused approach in a fast paced environment A full UK driving licence Desirable experience Knowledge of highways or public realm infrastructure delivery Understanding of: + CDM regulations and relevant legislation + NEC forms of contract + Project controls, planning and programme management processes Experience working in partnership or client side delivery environments About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita's 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.6bn, Capita's areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We're embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders A competitive basic salary 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Newcastle Upon Tyne,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Czas określony (Fixed Term) Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
May 03, 2026
Full time
Capita is recruiting a Senior Project Manager to lead the delivery of a portfolio of major highways and infrastructure projects across North Tyneside. This role holds overall accountability for the successful delivery of complex construction schemes, from mobilisation through to completion. The Senior Project Manager will provide leadership across planning and delivery activity, ensuring projects are delivered safely, efficiently and in line with client expectations. Job title: Senior Project Manager Job Description: What you'll be doing: Overall accountability for the delivery of major highways and infrastructure projects Leading programme and delivery activity across multiple schemes Providing clear leadership to site agents, delivery teams and project resources Producing and maintaining high level, holistic programmes across the portfolio of works Reviewing, challenging and refining project programmes, schedules and delivery plans Monitoring progress, critical path and delivery risks, and implementing corrective action where required Acting as a key client facing stakeholder, ensuring effective communication internally and externally Supporting governance, reporting and performance management across projects Ensuring health, safety and compliance standards are upheld across all delivery activity What we're looking for: Essential experience and skills A strong construction project management background Proven experience delivering complex construction or infrastructure projects Highways experience is ideal, but transferable construction experience will also be considered Strong people management and leadership capability Excellent communication skills, with the ability to engage effectively with clients and delivery teams Experience managing programmes, priorities and competing delivery demands A pragmatic, delivery focused approach in a fast paced environment A full UK driving licence Desirable experience Knowledge of highways or public realm infrastructure delivery Understanding of: + CDM regulations and relevant legislation + NEC forms of contract + Project controls, planning and programme management processes Experience working in partnership or client side delivery environments About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita's 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.6bn, Capita's areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We're embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders A competitive basic salary 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Newcastle Upon Tyne,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Czas określony (Fixed Term) Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Audit Senior Bournemouth £35,000 - £45,000 Do you want a firm that offers fantastic flexibility and only requires you to come into the office twice a week? With core hours that work for you? We are looking for strong and dedicated individuals who are ACA / ACCA qualified or Finalists, to join this prestigious and supportive firm. Individuals will preferably be from a non-specialist sector background, who are driven, want to work for a company that give twice yearly promotion opportunities, fantastic culture, social events, continuous training, and paid overtime / time off in lieu! What's great about this Accounts Manager role? Hybrid working model - 2 days a week in the office Full study support for part-qualified individuals Opportunities to manage a small portfolio Flexible working hours Paid overtime or Time off in lieu Room for quick progression Welcoming and friendly team Your role as an Audit Senior: You'll be responsible for supporting the team by providing a professional and efficient service to a wide range of corporate audit clients in Bournemouth. Leading audits from planning through to completion and ensuring work is completed in time and within budget. In this firm, Audit Seniors are often given the opportunity to manage a small portfolio of jobs, which helps you to develop the next stage of your career progression! Arranging and attending client visits and building strong, last lasting relationships. Supporting and mentoring junior auditors in the team. Opportunities to get involved in ad hoc projects may also be available from time to time. What you'll need to succeed: You will be ACA/ACCA qualified or a Finalist. A minimum of 2.5 years audit experience within a UK accountancy practice experience. Enthusiasm to progress and lead the team forward. Ability to communicate with internal teams and clients on site and remotely. A driving licence and access to your own vehicle would be a great asset - particularly for client visits. What next: Interviews are taking place as early as next week, please contact me directly on As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 02, 2026
Full time
Audit Senior Bournemouth £35,000 - £45,000 Do you want a firm that offers fantastic flexibility and only requires you to come into the office twice a week? With core hours that work for you? We are looking for strong and dedicated individuals who are ACA / ACCA qualified or Finalists, to join this prestigious and supportive firm. Individuals will preferably be from a non-specialist sector background, who are driven, want to work for a company that give twice yearly promotion opportunities, fantastic culture, social events, continuous training, and paid overtime / time off in lieu! What's great about this Accounts Manager role? Hybrid working model - 2 days a week in the office Full study support for part-qualified individuals Opportunities to manage a small portfolio Flexible working hours Paid overtime or Time off in lieu Room for quick progression Welcoming and friendly team Your role as an Audit Senior: You'll be responsible for supporting the team by providing a professional and efficient service to a wide range of corporate audit clients in Bournemouth. Leading audits from planning through to completion and ensuring work is completed in time and within budget. In this firm, Audit Seniors are often given the opportunity to manage a small portfolio of jobs, which helps you to develop the next stage of your career progression! Arranging and attending client visits and building strong, last lasting relationships. Supporting and mentoring junior auditors in the team. Opportunities to get involved in ad hoc projects may also be available from time to time. What you'll need to succeed: You will be ACA/ACCA qualified or a Finalist. A minimum of 2.5 years audit experience within a UK accountancy practice experience. Enthusiasm to progress and lead the team forward. Ability to communicate with internal teams and clients on site and remotely. A driving licence and access to your own vehicle would be a great asset - particularly for client visits. What next: Interviews are taking place as early as next week, please contact me directly on As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Quantity Surveyor Job in London Quantity Surveyor Job in Central London for a progressive multidisciplinary construction consultancy focused on regeneration projects. This is a great opportunity to join a dynamic and growing team at the forefront of modern construction methods. You will be working on a variety of projects across residential and mixed-use for mainly private developer clients. The role offers a competitive and negotiable basic from 50,000 - 65,000 + bonus + travel + hybrid working + 27 days holiday. Established around a decade ago, this independent construction consultancy has quickly built a strong reputation for its work in delivering high-quality homes using modern methods of construction. With a team of around 100 professionals across cost and project management, they operate across a variety of residential-led sectors including affordable housing, BTR, and mixed-use schemes. This growing practice is involved in some of the capital's most ambitious regeneration projects, with developments valued up to 2.5bn. They offer a progressive and collaborative environment, with a clear route for career development and exposure to complex, high-profile schemes from feasibility through to completion. Our client is looking for Senior or project Quantity Surveyor candidates ideally with a Consultancy or Developer background. Role & Responsibilities Reporting to the Associate Director Liaising with clients and internal cost consultants and project managers delivering cost consultancy services from acquisition to final accounts Cost Control, Cost Planning, Cost Estimates and Procurement Negotiation and contract preparation Supply Chain Engagement Budget Reconciliations Cost reporting Contractor Payments. Required Skills & Experience Ideally 3+ years' experience in the UK construction industry as a Quantity Surveyor / Cost Consultant Cost Planning to final accounts Main Contractor or Consultancy background MRICS/MCIOB or working towards preferred but not essential Experienced in serving private sector clients Degree in Quantity Surveying or similar Passion for the construction industry. What you get back Salary 50,000 - 65,000 (Negotiable) Discretionary Bonus 27 days holiday + Bank Holidays Hybrid Working (typically 3 days in the office or to sites and 2 days remote working) Pension matched up to 5% Healthcare Life Assurance Mileage/Public Transport paid to sites Regular social events Support with professional industry subscriptions. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. Quantity Surveyor Job in London - Your Property Recruitment Specialists (Recruiter: Oliver Charlton Job Ref: 15265)
May 01, 2026
Full time
Quantity Surveyor Job in London Quantity Surveyor Job in Central London for a progressive multidisciplinary construction consultancy focused on regeneration projects. This is a great opportunity to join a dynamic and growing team at the forefront of modern construction methods. You will be working on a variety of projects across residential and mixed-use for mainly private developer clients. The role offers a competitive and negotiable basic from 50,000 - 65,000 + bonus + travel + hybrid working + 27 days holiday. Established around a decade ago, this independent construction consultancy has quickly built a strong reputation for its work in delivering high-quality homes using modern methods of construction. With a team of around 100 professionals across cost and project management, they operate across a variety of residential-led sectors including affordable housing, BTR, and mixed-use schemes. This growing practice is involved in some of the capital's most ambitious regeneration projects, with developments valued up to 2.5bn. They offer a progressive and collaborative environment, with a clear route for career development and exposure to complex, high-profile schemes from feasibility through to completion. Our client is looking for Senior or project Quantity Surveyor candidates ideally with a Consultancy or Developer background. Role & Responsibilities Reporting to the Associate Director Liaising with clients and internal cost consultants and project managers delivering cost consultancy services from acquisition to final accounts Cost Control, Cost Planning, Cost Estimates and Procurement Negotiation and contract preparation Supply Chain Engagement Budget Reconciliations Cost reporting Contractor Payments. Required Skills & Experience Ideally 3+ years' experience in the UK construction industry as a Quantity Surveyor / Cost Consultant Cost Planning to final accounts Main Contractor or Consultancy background MRICS/MCIOB or working towards preferred but not essential Experienced in serving private sector clients Degree in Quantity Surveying or similar Passion for the construction industry. What you get back Salary 50,000 - 65,000 (Negotiable) Discretionary Bonus 27 days holiday + Bank Holidays Hybrid Working (typically 3 days in the office or to sites and 2 days remote working) Pension matched up to 5% Healthcare Life Assurance Mileage/Public Transport paid to sites Regular social events Support with professional industry subscriptions. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. Quantity Surveyor Job in London - Your Property Recruitment Specialists (Recruiter: Oliver Charlton Job Ref: 15265)
Blusource Professional Services Ltd
Leicester, Leicestershire
We are actively recruiting for a job opportunity with a successful, well-established accountancy firm based in Leicester. The firm can hire anywhere from a Semi-Senior Accountant to Senior Accountant level, with Assistant Manager grade applicants being strongly considered and encouraged to apply. The firm can offer long-term progression, great support on studies, and professional development, plus market-leading pay and benefits. The salary is negotiable and will of course depend on experience and qualification level and is open within reason. Main Duties and Responsibilities: Responsible for preparation of accounts for sole traders, partnerships, LLP's and Ltd Co's. Preparation of VAT returns, bookkeeping, management accounts. Responsible for compiling statutory accounts and managing monthly accounts. Liaising with clients, acting as point of contact for enquiries. Support with Corporate and Personal tax issues and dealing with HMRC. Assisting with Audit assignments. Providing support to clients and colleagues, and other miscellaneous office administrative duties, as needed. Such other duties as may reasonably fall within the scope of the job and/or which may be assigned occasionally. Benefits: They offer a salary sacrifice pension scheme. Standard working pattern is 8.30-5 Mon-Thu, 8.30-4 Friday, but there is a lot of variance there throughout the office, so they are happy to discuss preferred working patterns. They offer study support Market rate salary or above Strong holiday entitlement (dependent on level) per annum Bank Holidays Christmas Closure week Financial support for professional qualifications and paid study leave Exam bonuses Professional membership / subscription fees paid EAP scheme Flexible working - They have a flexi policy you can flex the start and end times by an hour, on an occasional basis, and likewise lunch can be up to two hours. You can also request to amend your set working pattern, as usual. Work/life balance (no long-hours culture) New client / employee bonus scheme Pension 4pm finish Friday Dress for your Diary Dress Code (casual dress-code) Holiday purchase scheme Family-friendly policies (enhanced maternity/paternity/shared parental pay, no qualifying length of service required for parental leave) Company sick pay Social diary and paid-for events Christmas Events Unlimited hot drinks
May 01, 2026
Full time
We are actively recruiting for a job opportunity with a successful, well-established accountancy firm based in Leicester. The firm can hire anywhere from a Semi-Senior Accountant to Senior Accountant level, with Assistant Manager grade applicants being strongly considered and encouraged to apply. The firm can offer long-term progression, great support on studies, and professional development, plus market-leading pay and benefits. The salary is negotiable and will of course depend on experience and qualification level and is open within reason. Main Duties and Responsibilities: Responsible for preparation of accounts for sole traders, partnerships, LLP's and Ltd Co's. Preparation of VAT returns, bookkeeping, management accounts. Responsible for compiling statutory accounts and managing monthly accounts. Liaising with clients, acting as point of contact for enquiries. Support with Corporate and Personal tax issues and dealing with HMRC. Assisting with Audit assignments. Providing support to clients and colleagues, and other miscellaneous office administrative duties, as needed. Such other duties as may reasonably fall within the scope of the job and/or which may be assigned occasionally. Benefits: They offer a salary sacrifice pension scheme. Standard working pattern is 8.30-5 Mon-Thu, 8.30-4 Friday, but there is a lot of variance there throughout the office, so they are happy to discuss preferred working patterns. They offer study support Market rate salary or above Strong holiday entitlement (dependent on level) per annum Bank Holidays Christmas Closure week Financial support for professional qualifications and paid study leave Exam bonuses Professional membership / subscription fees paid EAP scheme Flexible working - They have a flexi policy you can flex the start and end times by an hour, on an occasional basis, and likewise lunch can be up to two hours. You can also request to amend your set working pattern, as usual. Work/life balance (no long-hours culture) New client / employee bonus scheme Pension 4pm finish Friday Dress for your Diary Dress Code (casual dress-code) Holiday purchase scheme Family-friendly policies (enhanced maternity/paternity/shared parental pay, no qualifying length of service required for parental leave) Company sick pay Social diary and paid-for events Christmas Events Unlimited hot drinks
WHO WE ARE AVA & UP Productions is in the business of making moments. We are part creative agency, part cultural institution - built to connect audiences and brands with music, fashion, and youth culture through experiences that endure long after the lights go down. UP Productions is the agency engine at our core, specialising in the design and delivery of real-world brand experiences. Working across conferences, retail pop-ups, and large-scale event activations, we provide end-to-end services - strategy, creative, design, production, and operations - translating bold ideas into cultural engagement and measurable impact. From intimate brand activations to multi-city touring productions, we don't do ordinary. And we don't work with people who do either. Our mission is to instigate innovation, collaborate with artistic talent, and develop culture through creative arts, music, design, and discussion. AVA Festival & Conference is the flagship expression of that mission. Founded by UP Productions in 2015, AVA was built with two distinct identities: an International Showcase Festival & Conference operating as a ticketed event, alongside community-focused conference and free fringe programme operating as a not-for-profit. What began as a one-day, single-venue event with 1,500 attendees has grown over the past decade into a 30,000+ attendee, multi-venue celebration of Audio-Visual Arts - spanning Belfast and London, with satellite events worldwide and a global online audience of over 25 million viewers. We're growing our commercial division and looking for a Senior Operations & Partnerships Manager to sit at the heart of our partner relationships and event delivery machine. THE ROLE This is a dual-focus position - part partnership & relationship builder, part operational engine. You'll identify commercial relationships, pitch and secure long-term partners, and manage retained commercial contracts through to on-the-ground activation, while also owning the systems and processes that keep our commercial operations running smoothly. You'll be detail-oriented, always with a commercial lens. Leading the operations of all of our AVA & UP Productions events and bars, co-ordinating our teams, you'll bring partner commitments to life across physical and digital touch-points - on-site at our events and in the room when it matters, constantly thinking about how we create more value for our audience, our business, and the partners who trust us. Above all, you'll bring a genuine growth mindset. You'll be eager to help build the business, push boundaries, and evolve our offering - spotting opportunities others miss and having the drive and creativity to pursue them. WHAT YOU WILL OWN > PARTNERSHIP MANAGEMENT 50% Day-to-day management of commercial & operational partners, ensuring rights and obligations are fulfilled Building long-term relationships that drive satisfaction, renewal, and genuine commercial value Drafting agreements, ensuring all parties are aligned, and deliverables achievable. Regular reporting, recaps, and insights shared with partners and internal teams Planning and executing partner campaigns across physical activations, digital, and event platforms Acting as on-site partner liaison at our live events, ensuring seamless delivery on the ground Close collaboration with our events and operations teams to execute rights efficiently Supporting the Founder & Marketing sales cycle Building our media partnerships in collaboration with the marketing department. Contributing ideas to expand our commercial and experiential offering WHAT YOU WILL OWN > COMMERCIAL OPERATIONS 50% Continue to develope, whilst maintaining internal systems and trackers for real-time visibility of commercial activity Creating and implementing a consolidated asset mix as our event portfolio grows, creating value for our partners. Leading asset delivery - from rights creation through to execution with event and production teams Working with delivery partners and licensees to activate rights on the ground Cross-functional collaboration across the bars, marketing, production, and talent teams for cohesive activations Owning the event, bar & partnership delivery budget, supplier relations, forecasting, and reporting to the Founder & CEO Identifying suppliers, and building long-term valued relationships & economies of scale. Map staffing and recruitment requirements, supporting managers with the interview process Evolving the company playbook and seek support to implement company policies, presenting and disseminating to the team WHAT WE ARE LOOKING FOR EXPERIENCE 8+ years in event operations & partnerships Senior-level background Large, fast-moving bars Premium F&B events across UK & Ireland Sponsorship / account management Live events or entertainment Agency management On-site activation delivery £1m+ Budget ownership SKILLS Multiple stakeholder management Relationship building Project management CRM systems, including Notion Google Workspace Commercial instinct Detailed Contract Management Confident communicator Rippling HR WHAT YOU GET Discretionary bonus scheme TOIL for all live event days 25 days paid holiday + bank holidays Social events & free tickets to events Competitive pension plan Training & professional development Enhanced parental leave Flexible working structure An inclusive, collaborative & creative working environment OUR COMMITMENT UP Productions & AVA is an equal opportunities employer. We actively encourage applications from people of all backgrounds, experiences, and perspectives. We know that the best teams are built on diversity of thought, and we're committed to creating a workplace where everyone feels respected, included, and able to do their best work.
May 01, 2026
Full time
WHO WE ARE AVA & UP Productions is in the business of making moments. We are part creative agency, part cultural institution - built to connect audiences and brands with music, fashion, and youth culture through experiences that endure long after the lights go down. UP Productions is the agency engine at our core, specialising in the design and delivery of real-world brand experiences. Working across conferences, retail pop-ups, and large-scale event activations, we provide end-to-end services - strategy, creative, design, production, and operations - translating bold ideas into cultural engagement and measurable impact. From intimate brand activations to multi-city touring productions, we don't do ordinary. And we don't work with people who do either. Our mission is to instigate innovation, collaborate with artistic talent, and develop culture through creative arts, music, design, and discussion. AVA Festival & Conference is the flagship expression of that mission. Founded by UP Productions in 2015, AVA was built with two distinct identities: an International Showcase Festival & Conference operating as a ticketed event, alongside community-focused conference and free fringe programme operating as a not-for-profit. What began as a one-day, single-venue event with 1,500 attendees has grown over the past decade into a 30,000+ attendee, multi-venue celebration of Audio-Visual Arts - spanning Belfast and London, with satellite events worldwide and a global online audience of over 25 million viewers. We're growing our commercial division and looking for a Senior Operations & Partnerships Manager to sit at the heart of our partner relationships and event delivery machine. THE ROLE This is a dual-focus position - part partnership & relationship builder, part operational engine. You'll identify commercial relationships, pitch and secure long-term partners, and manage retained commercial contracts through to on-the-ground activation, while also owning the systems and processes that keep our commercial operations running smoothly. You'll be detail-oriented, always with a commercial lens. Leading the operations of all of our AVA & UP Productions events and bars, co-ordinating our teams, you'll bring partner commitments to life across physical and digital touch-points - on-site at our events and in the room when it matters, constantly thinking about how we create more value for our audience, our business, and the partners who trust us. Above all, you'll bring a genuine growth mindset. You'll be eager to help build the business, push boundaries, and evolve our offering - spotting opportunities others miss and having the drive and creativity to pursue them. WHAT YOU WILL OWN > PARTNERSHIP MANAGEMENT 50% Day-to-day management of commercial & operational partners, ensuring rights and obligations are fulfilled Building long-term relationships that drive satisfaction, renewal, and genuine commercial value Drafting agreements, ensuring all parties are aligned, and deliverables achievable. Regular reporting, recaps, and insights shared with partners and internal teams Planning and executing partner campaigns across physical activations, digital, and event platforms Acting as on-site partner liaison at our live events, ensuring seamless delivery on the ground Close collaboration with our events and operations teams to execute rights efficiently Supporting the Founder & Marketing sales cycle Building our media partnerships in collaboration with the marketing department. Contributing ideas to expand our commercial and experiential offering WHAT YOU WILL OWN > COMMERCIAL OPERATIONS 50% Continue to develope, whilst maintaining internal systems and trackers for real-time visibility of commercial activity Creating and implementing a consolidated asset mix as our event portfolio grows, creating value for our partners. Leading asset delivery - from rights creation through to execution with event and production teams Working with delivery partners and licensees to activate rights on the ground Cross-functional collaboration across the bars, marketing, production, and talent teams for cohesive activations Owning the event, bar & partnership delivery budget, supplier relations, forecasting, and reporting to the Founder & CEO Identifying suppliers, and building long-term valued relationships & economies of scale. Map staffing and recruitment requirements, supporting managers with the interview process Evolving the company playbook and seek support to implement company policies, presenting and disseminating to the team WHAT WE ARE LOOKING FOR EXPERIENCE 8+ years in event operations & partnerships Senior-level background Large, fast-moving bars Premium F&B events across UK & Ireland Sponsorship / account management Live events or entertainment Agency management On-site activation delivery £1m+ Budget ownership SKILLS Multiple stakeholder management Relationship building Project management CRM systems, including Notion Google Workspace Commercial instinct Detailed Contract Management Confident communicator Rippling HR WHAT YOU GET Discretionary bonus scheme TOIL for all live event days 25 days paid holiday + bank holidays Social events & free tickets to events Competitive pension plan Training & professional development Enhanced parental leave Flexible working structure An inclusive, collaborative & creative working environment OUR COMMITMENT UP Productions & AVA is an equal opportunities employer. We actively encourage applications from people of all backgrounds, experiences, and perspectives. We know that the best teams are built on diversity of thought, and we're committed to creating a workplace where everyone feels respected, included, and able to do their best work.
Team Leader / Account Manager Salary: £35K - £50K + Personal Commission & Team Performance Bonus Location: Northampton (Office based) We're looking for a motivated and experienced Team Leader and Account Manager to drive success in our Northampton office. As a Team Leader/Account Manager at Bechtle, you will take ownership of leading and managing the Northampton sales team while simultaneously overseeing and developing your own portfolio of customer accounts. In this dual role, you will provide day-to-day leadership to a team of IT sales professionals-setting clear expectations, driving a sales team, and coaching individuals on sales techniques, pipeline management, and account development. Alongside your leadership duties, you will actively contribute to revenue by managing personal accounts, engaging with customers and channel partners, pursuing new business opportunities, and ensuring both team and individual performance supports the wider growth objectives of the Northampton office Sales Leadership & Team Management Lead, motivate, and manage a team of 7-10 IT sales professionals, setting clear expectations and standards. Coach team members on sales technique, pipeline management, account development, and channel best practice. Drive a disciplined sales cadence including forecasting, pipeline reviews, 1:1s, and performance management. Recruit, onboard, and develop new sales talent as the team grows. Player / Manager Responsibilities Manage and grow a portfolio of personal accounts, contributing directly to revenue. Lead by example through strong sales execution, customer engagement, and partner management. Balance personal sales targets with team leadership responsibilities. Growth & Performance Deliver consistent revenue growth for the Northampton office. Implement and embed sales processes aligned with wider business best practice. Work closely with senior leadership to support strategic initiatives and expansion plans. Channel & Customer Engagement Build and maintain strong relationships with vendors, distributors, and key channel partners. Support the team in developing long-term customer relationships and expanding account penetration. Stay current on IT market trends, vendor programmes, and competitive positioning Skills & Experience Required Proven experience in IT sales, ideally within the IT Channel (VAR, MSP, distributor, or vendor environment). Previous experience leading or mentoring a sales team (formal management experience preferred). Demonstrated success in a player/manager or senior sales role. Strong commercial awareness with the ability to balance short-term targets and long-term growth. High levels of energy, discipline, and personal accountability. Excellent communication, coaching, and influencing skills. Strong CRM and pipeline management discipline. Personal Attributes Results-driven and resilient, with a hands-on leadership style. Leads from the front and sets the pace for the team. Structured, organised, and comfortable managing multiple priorities. Positive, professional, and adaptable in a fast-moving sales environment What we offer Starting Salary of £35k-£50k, Uncapped Commission & management bonus. Culture - Social events, Supportive, Fun, Hard working. Perks - Incentives (holidays, vouchers, lunches, spot prizes). Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B. H's + optional 2 weeks unpaid. Increases with time spent Progression Plan - training & mentor programme
May 01, 2026
Full time
Team Leader / Account Manager Salary: £35K - £50K + Personal Commission & Team Performance Bonus Location: Northampton (Office based) We're looking for a motivated and experienced Team Leader and Account Manager to drive success in our Northampton office. As a Team Leader/Account Manager at Bechtle, you will take ownership of leading and managing the Northampton sales team while simultaneously overseeing and developing your own portfolio of customer accounts. In this dual role, you will provide day-to-day leadership to a team of IT sales professionals-setting clear expectations, driving a sales team, and coaching individuals on sales techniques, pipeline management, and account development. Alongside your leadership duties, you will actively contribute to revenue by managing personal accounts, engaging with customers and channel partners, pursuing new business opportunities, and ensuring both team and individual performance supports the wider growth objectives of the Northampton office Sales Leadership & Team Management Lead, motivate, and manage a team of 7-10 IT sales professionals, setting clear expectations and standards. Coach team members on sales technique, pipeline management, account development, and channel best practice. Drive a disciplined sales cadence including forecasting, pipeline reviews, 1:1s, and performance management. Recruit, onboard, and develop new sales talent as the team grows. Player / Manager Responsibilities Manage and grow a portfolio of personal accounts, contributing directly to revenue. Lead by example through strong sales execution, customer engagement, and partner management. Balance personal sales targets with team leadership responsibilities. Growth & Performance Deliver consistent revenue growth for the Northampton office. Implement and embed sales processes aligned with wider business best practice. Work closely with senior leadership to support strategic initiatives and expansion plans. Channel & Customer Engagement Build and maintain strong relationships with vendors, distributors, and key channel partners. Support the team in developing long-term customer relationships and expanding account penetration. Stay current on IT market trends, vendor programmes, and competitive positioning Skills & Experience Required Proven experience in IT sales, ideally within the IT Channel (VAR, MSP, distributor, or vendor environment). Previous experience leading or mentoring a sales team (formal management experience preferred). Demonstrated success in a player/manager or senior sales role. Strong commercial awareness with the ability to balance short-term targets and long-term growth. High levels of energy, discipline, and personal accountability. Excellent communication, coaching, and influencing skills. Strong CRM and pipeline management discipline. Personal Attributes Results-driven and resilient, with a hands-on leadership style. Leads from the front and sets the pace for the team. Structured, organised, and comfortable managing multiple priorities. Positive, professional, and adaptable in a fast-moving sales environment What we offer Starting Salary of £35k-£50k, Uncapped Commission & management bonus. Culture - Social events, Supportive, Fun, Hard working. Perks - Incentives (holidays, vouchers, lunches, spot prizes). Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B. H's + optional 2 weeks unpaid. Increases with time spent Progression Plan - training & mentor programme
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
May 01, 2026
Full time
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
Senior Marketing & Digital Media Coordinator About Us The Fiery Group of companies produces theatre and live entertainment in the West End, across the United Kingdom, and internationally. We are looking to recruit a Senior Marketing & Digital Media Coordinator to join the Fiery Group team, with a particular focus on Fiery Entertainment, who produce a range of comedy, concerts and dance tours, as well as broader Group wide digital and marketing activity. Key Roles and Responsibilities: Fiery Entertainment Work closely with the Head of Entertainment to strategise, plan and activate marketing campaigns for Fiery Entertainment productions. Ability to coordinate key campaign requirements, including but not limited to contributing towards creative planning and asset development - such as key art and video. Act as a the primary point of contact with venue marketing departments, managing the allocated budget to maximise activity provided by the theatres. Responsible for oversight and management of paid social campaigns, including campaign budgeting and reporting. This is primarily resourced via external digital agencies and/or via the venues directly. On occasion, for smaller campaigns this role may also be asked to set up and run digital campaigns in house. Actively participate in supporting on sale planning and sales reporting. Experience identifying key audience segments across a range of productions. Ensure timely activation of campaigns and cohesive reporting is completed to deadlines. Circulate a regular report for each campaign once live, with recommendations for the coming period and beyond, based on sales reports and budgetary allowance. Fiery Group In collaboration with senior members of the respective companies ensure Fiery Group social channels are regularly maintained and reflect a broad suite of productions and content, using a variety of available formats, including B2B corporate news via Linkedin. Oversee customer data acquisition strategies and reporting. Schedule, build and administer targeted email campaigns to the specifications of our General Managers and Head of Entertainment. Ensure data integrity and accuracy, including the management of customers' Data Protection specifications in accordance with GDPR and up to date with legislation. Regularly review the six Group websites so that content remains current. Keep abreast of the developments in digital landscape and the effect this may have on campaigns. Introduce and activate new and emerging trends where appropriate on campaigns. Demonstrate confidence and clarity in communicating with the team. Requirements Essential 4+ years' agency /in house Marketing and Digital experience in the theatre and live entertainment industry. Ability to and experience of activating and managing marketing campaigns (including venue activity and paid social account)s for multiple productions at a given time. Creative skills with regard to creation of marketing assets, working closely with third party photographers, videographers, and other suppliers. Excellent communication skills, written and verbal including reporting Proactive attitude and curious nature Technical knowledge of platforms and their capabilities Commercial awareness and numeracy skills, including budget management. Microsoft Office - particularly Excel, Outlook, Word, PowerPoint Desired Use of reporting tools such as Google Analytics Experience using CRM platforms such as Mail Chimp An interest in other channels and willingness to explore capabilities An interest in entertainment/arts/culture sector This position will be based in our offices in Covent Garden, Central London, working 9:30am - 6pm, five days per week (Monday to Friday). Salary commensurate with experience. The Fiery Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by Law. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Please submit your CV below with a letter that includes your availability and salary expectations. Or email to . Closing Date: Friday 22nd May 2026
Apr 30, 2026
Full time
Senior Marketing & Digital Media Coordinator About Us The Fiery Group of companies produces theatre and live entertainment in the West End, across the United Kingdom, and internationally. We are looking to recruit a Senior Marketing & Digital Media Coordinator to join the Fiery Group team, with a particular focus on Fiery Entertainment, who produce a range of comedy, concerts and dance tours, as well as broader Group wide digital and marketing activity. Key Roles and Responsibilities: Fiery Entertainment Work closely with the Head of Entertainment to strategise, plan and activate marketing campaigns for Fiery Entertainment productions. Ability to coordinate key campaign requirements, including but not limited to contributing towards creative planning and asset development - such as key art and video. Act as a the primary point of contact with venue marketing departments, managing the allocated budget to maximise activity provided by the theatres. Responsible for oversight and management of paid social campaigns, including campaign budgeting and reporting. This is primarily resourced via external digital agencies and/or via the venues directly. On occasion, for smaller campaigns this role may also be asked to set up and run digital campaigns in house. Actively participate in supporting on sale planning and sales reporting. Experience identifying key audience segments across a range of productions. Ensure timely activation of campaigns and cohesive reporting is completed to deadlines. Circulate a regular report for each campaign once live, with recommendations for the coming period and beyond, based on sales reports and budgetary allowance. Fiery Group In collaboration with senior members of the respective companies ensure Fiery Group social channels are regularly maintained and reflect a broad suite of productions and content, using a variety of available formats, including B2B corporate news via Linkedin. Oversee customer data acquisition strategies and reporting. Schedule, build and administer targeted email campaigns to the specifications of our General Managers and Head of Entertainment. Ensure data integrity and accuracy, including the management of customers' Data Protection specifications in accordance with GDPR and up to date with legislation. Regularly review the six Group websites so that content remains current. Keep abreast of the developments in digital landscape and the effect this may have on campaigns. Introduce and activate new and emerging trends where appropriate on campaigns. Demonstrate confidence and clarity in communicating with the team. Requirements Essential 4+ years' agency /in house Marketing and Digital experience in the theatre and live entertainment industry. Ability to and experience of activating and managing marketing campaigns (including venue activity and paid social account)s for multiple productions at a given time. Creative skills with regard to creation of marketing assets, working closely with third party photographers, videographers, and other suppliers. Excellent communication skills, written and verbal including reporting Proactive attitude and curious nature Technical knowledge of platforms and their capabilities Commercial awareness and numeracy skills, including budget management. Microsoft Office - particularly Excel, Outlook, Word, PowerPoint Desired Use of reporting tools such as Google Analytics Experience using CRM platforms such as Mail Chimp An interest in other channels and willingness to explore capabilities An interest in entertainment/arts/culture sector This position will be based in our offices in Covent Garden, Central London, working 9:30am - 6pm, five days per week (Monday to Friday). Salary commensurate with experience. The Fiery Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by Law. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Please submit your CV below with a letter that includes your availability and salary expectations. Or email to . Closing Date: Friday 22nd May 2026
Senior Payroll Officer Location: Cranleigh Salary: £33,659 - £37,257 per annum, plus £1,000 retention bonus Vacancy Type: 37.5 hours a week, 52 weeks a year Would you like to work in an amazingly caring environment, ensuring the renumeration and reward of their valued staff who work with and support their vulnerable children and young people? They are looking for applicants who have previously worked in an in-house payroll position (with a minimum of 200 employees), preferably in a supervisory role, who are qualified with appropriate payroll certification, expected to be at least CIPP level 4, potentially working towards level 5 . (Significant payroll experience at a similar level or equivalent certificates in HR Payroll or accountancy - AAT/ACCA, with demonstratable, hands-on payroll experience, may be considered). If you fit this description, do you also have; expert knowledge of UK payroll legislation and tax regulations, proficiency in both payroll and HR software, as well as confidence with Excel and Microsoft Office - to ensure the accuracy of monthly salary payments, have excellent communication skills - with patience and empathy, to provide guidance and advice, and strong analytical skills, to work with their finance team in conducting manual calculations and reconciling data? If so, they have a great opportunity for an enthusiastic and approachable person to join their HR Payroll team. Jointly overseeing the in-house administration of the payroll for approximately 250 staff, their small payroll team have the following responsibilities: HR designated responsibilities Direct staff communication Payroll monthly input process and reconciling procedures Payroll monthly reporting submissions for approval by HR, then BACS finance payment approval Pensions administration Exception reporting/data analytics preparation There will also be ongoing opportunities for continued professional development. They are a registered charitable trust comprising a special needs school, college, registered children's home and adult supported living house. Their school and college students are age 5-19 with moderate to severe and complex social communication and learning disabilities. Every member of their 250 staff plays a part in making a positive contribution to the lives of their students and tenants. Students may visit the office so compassion, patience and empathy for their needs is vital. If you are recruited, you will be required to complete Team Teach positive behaviour support training as part of your induction before employment. Office based, hours of work during term time are: 8.30am - 4:30pm each day of the week (with hour unpaid break each day). Some flexibility is possible over the hours to be worked during the school holidays. Own transport is desirable due to the rural location of the Trust however, they are very close to the village centre and a 25 min walk from bus stops providing buses from Horsham, Godalming and Guildford. Why Join Them? They offer: £1,000 Retention bonus (£250 at 1 month, £250 at 12 months, £500 at 18 months employment, subject to tax and NI) + Life insurance and Medicash + A beautiful 23-acre site in Cranleigh, on the edge of the Surrey Hills, one mile from the village + Delicious and healthy free breakfast and hot lunches + Free car parking + 1:1 line manager support and annual PRP + Employee Assistance Programme (24/7 service for yourself and your family) + Mental Health and wellbeing support through Adult Mental Health First Aiders + In house Team Teach training + Full induction programme and CPD. To Apply If you feel you are a suitable candidate and would like to work for the Specialist Trust, please do not hesitate to apply. Although they welcome telephone enquiries on initial contact, only applications made on the Specialist Trust application form will be considered for shortlisting and interview. They reserve the right to interview suitable candidates as received, which may result in the role being filled and closed at any time. Deadline for applications is: Wednesday 3 rd June 2026. Please note that they are not able to accept visa sponsorship applications for this role. The Specialist Trust is committed to safeguarding and promoting the welfare of children and young people. This position requires an enhanced DBS disclosure and take up of references.
Apr 30, 2026
Full time
Senior Payroll Officer Location: Cranleigh Salary: £33,659 - £37,257 per annum, plus £1,000 retention bonus Vacancy Type: 37.5 hours a week, 52 weeks a year Would you like to work in an amazingly caring environment, ensuring the renumeration and reward of their valued staff who work with and support their vulnerable children and young people? They are looking for applicants who have previously worked in an in-house payroll position (with a minimum of 200 employees), preferably in a supervisory role, who are qualified with appropriate payroll certification, expected to be at least CIPP level 4, potentially working towards level 5 . (Significant payroll experience at a similar level or equivalent certificates in HR Payroll or accountancy - AAT/ACCA, with demonstratable, hands-on payroll experience, may be considered). If you fit this description, do you also have; expert knowledge of UK payroll legislation and tax regulations, proficiency in both payroll and HR software, as well as confidence with Excel and Microsoft Office - to ensure the accuracy of monthly salary payments, have excellent communication skills - with patience and empathy, to provide guidance and advice, and strong analytical skills, to work with their finance team in conducting manual calculations and reconciling data? If so, they have a great opportunity for an enthusiastic and approachable person to join their HR Payroll team. Jointly overseeing the in-house administration of the payroll for approximately 250 staff, their small payroll team have the following responsibilities: HR designated responsibilities Direct staff communication Payroll monthly input process and reconciling procedures Payroll monthly reporting submissions for approval by HR, then BACS finance payment approval Pensions administration Exception reporting/data analytics preparation There will also be ongoing opportunities for continued professional development. They are a registered charitable trust comprising a special needs school, college, registered children's home and adult supported living house. Their school and college students are age 5-19 with moderate to severe and complex social communication and learning disabilities. Every member of their 250 staff plays a part in making a positive contribution to the lives of their students and tenants. Students may visit the office so compassion, patience and empathy for their needs is vital. If you are recruited, you will be required to complete Team Teach positive behaviour support training as part of your induction before employment. Office based, hours of work during term time are: 8.30am - 4:30pm each day of the week (with hour unpaid break each day). Some flexibility is possible over the hours to be worked during the school holidays. Own transport is desirable due to the rural location of the Trust however, they are very close to the village centre and a 25 min walk from bus stops providing buses from Horsham, Godalming and Guildford. Why Join Them? They offer: £1,000 Retention bonus (£250 at 1 month, £250 at 12 months, £500 at 18 months employment, subject to tax and NI) + Life insurance and Medicash + A beautiful 23-acre site in Cranleigh, on the edge of the Surrey Hills, one mile from the village + Delicious and healthy free breakfast and hot lunches + Free car parking + 1:1 line manager support and annual PRP + Employee Assistance Programme (24/7 service for yourself and your family) + Mental Health and wellbeing support through Adult Mental Health First Aiders + In house Team Teach training + Full induction programme and CPD. To Apply If you feel you are a suitable candidate and would like to work for the Specialist Trust, please do not hesitate to apply. Although they welcome telephone enquiries on initial contact, only applications made on the Specialist Trust application form will be considered for shortlisting and interview. They reserve the right to interview suitable candidates as received, which may result in the role being filled and closed at any time. Deadline for applications is: Wednesday 3 rd June 2026. Please note that they are not able to accept visa sponsorship applications for this role. The Specialist Trust is committed to safeguarding and promoting the welfare of children and young people. This position requires an enhanced DBS disclosure and take up of references.
Are you a hungry, driven sales professional with proven experience in apparel or branded merchandise? Do you thrive on opening doors, securing contracts, and smashing new business targets? If you live for the chase and love turning prospects into long-term partnerships, this is the role for you. We're looking for a Business Development Manager to drive strategic growth through pure new business development across new sectors. This is a high-impact, commercially focused position suited to someone ambitious, energetic and results-driven. The Role This is a 100% new business focused role . Your primary objective will be identifying, approaching and securing new commercial opportunities. You will also negotiate contract renewals with existing clients and play a key role in achieving agreed strategic growth targets. Key Responsibilities Drive new business development Build, manage and convert a strong pipeline Undertake commercial negotiations Prepare and manage compelling business proposals and tender submissions Negotiate annual contracts and long-term merchandise programmes Identify cross-divisional opportunities Ensure sales plans align with cash flow and margin targets Assist with budgeting and forecasting of sales and margins Attend trade shows, exhibitions and book face-to-face client meetings Provide market feedback and commercial insight to senior leadership Act as first point of contact for prospects and stakeholders About You We are seeking a confident, commercially astute and energetic sales professional who thrives in a fast-paced, target-driven environment. You will have: Proven experience as a Business Development Manager / New Business Manager / Sales Manager Essential experience within the apparel, clothing, branded merchandise or promotional products industry Strong background in selling high-value accounts and negotiating annual contracts/programmes A demonstrable track record of exceeding revenue and margin targets Excellent negotiation and stakeholder management skills A self-starting, results-focused mindset Willingness to travel Personality matters. We want someone bubbly, ambitious, resilient and genuinely hungry to succeed within a vibrant team environment. What's On Offer £40,000 - £55,000 basic salary Annual profit-based bonus scheme 25 days holiday + birthday off Option to purchase additional holiday Hybrid working - 1 day per week from home 8:30am - 5:00pm working hours Car and pension salary sacrifice schemes Cycle scheme Onsite subsidised restaurant Exercise classes and wellbeing consultations Paid volunteering days Ongoing training and professional development Life assurance Company social events and exclusive discounts If you are an experienced apparel or merchandise sales professional ready to take full ownership of new business growth and build a strong pipeline from scratch, apply now. Bring your drive, energy and commercial edge - and turn opportunity into revenue. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 30, 2026
Full time
Are you a hungry, driven sales professional with proven experience in apparel or branded merchandise? Do you thrive on opening doors, securing contracts, and smashing new business targets? If you live for the chase and love turning prospects into long-term partnerships, this is the role for you. We're looking for a Business Development Manager to drive strategic growth through pure new business development across new sectors. This is a high-impact, commercially focused position suited to someone ambitious, energetic and results-driven. The Role This is a 100% new business focused role . Your primary objective will be identifying, approaching and securing new commercial opportunities. You will also negotiate contract renewals with existing clients and play a key role in achieving agreed strategic growth targets. Key Responsibilities Drive new business development Build, manage and convert a strong pipeline Undertake commercial negotiations Prepare and manage compelling business proposals and tender submissions Negotiate annual contracts and long-term merchandise programmes Identify cross-divisional opportunities Ensure sales plans align with cash flow and margin targets Assist with budgeting and forecasting of sales and margins Attend trade shows, exhibitions and book face-to-face client meetings Provide market feedback and commercial insight to senior leadership Act as first point of contact for prospects and stakeholders About You We are seeking a confident, commercially astute and energetic sales professional who thrives in a fast-paced, target-driven environment. You will have: Proven experience as a Business Development Manager / New Business Manager / Sales Manager Essential experience within the apparel, clothing, branded merchandise or promotional products industry Strong background in selling high-value accounts and negotiating annual contracts/programmes A demonstrable track record of exceeding revenue and margin targets Excellent negotiation and stakeholder management skills A self-starting, results-focused mindset Willingness to travel Personality matters. We want someone bubbly, ambitious, resilient and genuinely hungry to succeed within a vibrant team environment. What's On Offer £40,000 - £55,000 basic salary Annual profit-based bonus scheme 25 days holiday + birthday off Option to purchase additional holiday Hybrid working - 1 day per week from home 8:30am - 5:00pm working hours Car and pension salary sacrifice schemes Cycle scheme Onsite subsidised restaurant Exercise classes and wellbeing consultations Paid volunteering days Ongoing training and professional development Life assurance Company social events and exclusive discounts If you are an experienced apparel or merchandise sales professional ready to take full ownership of new business growth and build a strong pipeline from scratch, apply now. Bring your drive, energy and commercial edge - and turn opportunity into revenue. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
Apr 30, 2026
Full time
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.