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Stonewater
Contact Centre Advisor
Stonewater Bournemouth, Dorset
Contact Centre Advisor Location: Hybrid Working % at our Bournemouth Hub with flexibility to work from home Salary : £25,883 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) If you re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it s about helping people, problem solving, supporting communities, and being part of a team that cares. Why you ll love working with us A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge opportunities to grow your career At Stonewater, you ll join a team where people build long, fulfilling careers. It s a vibrant environment where colleagues learn new skills, form lasting friendships, and support each other through life s ups and downs. Our Contact Centre Advisors become experts in communication, problem solving, resilience, leadership, and technology - skills that open doors to new roles, new industries, and new futures. What you ll be doing: You ll take ownership of a wide range of customer enquiries across repairs, income, tenancy management, lettings and allocations. You ll provide first time resolutions and exceptional service for customers in general needs, supported housing, home ownership and retirement living. Our hybrid approach means you ll enjoy the best of both worlds - connection and collaboration at our Bournemouth Hub, and flexibility to work from home once you re confident in the role and meeting your goals. Are you: Able to deliver an excellent customer service experience Thrive under pressure and enjoy helping people Resilient, empathetic and a great communicator Organised, focused and able to meet targets Confident using multiple systems then we d love to hear from you! If you have worked in a contact centre before that is just a bonus! Working hours: Shift pattern covering: Monday Friday, 8am 8pm Saturday, 9am 1pm Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 22, 2026
Full time
Contact Centre Advisor Location: Hybrid Working % at our Bournemouth Hub with flexibility to work from home Salary : £25,883 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) If you re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it s about helping people, problem solving, supporting communities, and being part of a team that cares. Why you ll love working with us A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge opportunities to grow your career At Stonewater, you ll join a team where people build long, fulfilling careers. It s a vibrant environment where colleagues learn new skills, form lasting friendships, and support each other through life s ups and downs. Our Contact Centre Advisors become experts in communication, problem solving, resilience, leadership, and technology - skills that open doors to new roles, new industries, and new futures. What you ll be doing: You ll take ownership of a wide range of customer enquiries across repairs, income, tenancy management, lettings and allocations. You ll provide first time resolutions and exceptional service for customers in general needs, supported housing, home ownership and retirement living. Our hybrid approach means you ll enjoy the best of both worlds - connection and collaboration at our Bournemouth Hub, and flexibility to work from home once you re confident in the role and meeting your goals. Are you: Able to deliver an excellent customer service experience Thrive under pressure and enjoy helping people Resilient, empathetic and a great communicator Organised, focused and able to meet targets Confident using multiple systems then we d love to hear from you! If you have worked in a contact centre before that is just a bonus! Working hours: Shift pattern covering: Monday Friday, 8am 8pm Saturday, 9am 1pm Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Michael Page Finance
Senior Internal Auditor - Change & Transformation
Michael Page Finance
This role offers the opportunity to lead and deliver internal audits across major change and transformation activity, including large programmes, operating model change and strategic initiatives. It is well suited to an auditor looking to build deep exposure to enterprise-wide transformation and senior stakeholder engagement. Client Details Our client is a large, regulated financial services organisation with a well-established internal audit function that operates at Board and executive level. The audit team plays a key role in providing independent assurance and insight over strategic change, ensuring that transformation activity is well governed, risks are understood and controls remain effective as the organisation evolves. Description Lead end-to-end internal audits covering change and transformation initiatives, from planning through to reporting Deliver risk-based reviews across areas such as transformation programmes, change governance, target operating models, process redesign and strategic delivery Assess programme and project governance, risk management and control design during periods of significant change Act as a trusted advisor to senior stakeholders, providing constructive challenge and pragmatic recommendations Produce clear, concise audit reports for senior management and Audit Committee review Identify emerging risks arising from change activity and contribute to the development of the audit plan Provide advisory and consultancy support on new initiatives, programmes and business change Track and follow up audit actions, escalating concerns where delivery or remediation is at risk Support continuous improvement within the audit function, including methodology, insight and audit quality Opportunity, over time, to take on broader leadership or line management responsibilities Profile Previous experience in an Audit, Change & Transformation, Cyber Assurance, Data Analytics or Wealth Management position Strong understanding of risk, governance and control frameworks within a regulated environment Confident engaging with senior stakeholders and challenging constructively at executive level Ability to understand complex change activity and translate this into clear, actionable audit insight Experience leading audits independently and managing multiple priorities Ideally qualified CIA, ACA, ACCA, CISA or equivalent, or working towards qualification Background in financial services, consulting or large-scale corporate environments would be advantageous Job Offer Salary of £47,500 to £52,500 per annum Annual performance related bonus up to 15% Employer pension contribution of up to 10% Birmingham based role with hybrid working, 2 days a week onsite Broad exposure to enterprise-wide change and transformation activity Regular interaction with senior leadership and Audit Committee level stakeholders Strong progression opportunities into Audit Manager, change specialist or broader leadership roles Ongoing support for professional development and qualifications
Apr 22, 2026
Full time
This role offers the opportunity to lead and deliver internal audits across major change and transformation activity, including large programmes, operating model change and strategic initiatives. It is well suited to an auditor looking to build deep exposure to enterprise-wide transformation and senior stakeholder engagement. Client Details Our client is a large, regulated financial services organisation with a well-established internal audit function that operates at Board and executive level. The audit team plays a key role in providing independent assurance and insight over strategic change, ensuring that transformation activity is well governed, risks are understood and controls remain effective as the organisation evolves. Description Lead end-to-end internal audits covering change and transformation initiatives, from planning through to reporting Deliver risk-based reviews across areas such as transformation programmes, change governance, target operating models, process redesign and strategic delivery Assess programme and project governance, risk management and control design during periods of significant change Act as a trusted advisor to senior stakeholders, providing constructive challenge and pragmatic recommendations Produce clear, concise audit reports for senior management and Audit Committee review Identify emerging risks arising from change activity and contribute to the development of the audit plan Provide advisory and consultancy support on new initiatives, programmes and business change Track and follow up audit actions, escalating concerns where delivery or remediation is at risk Support continuous improvement within the audit function, including methodology, insight and audit quality Opportunity, over time, to take on broader leadership or line management responsibilities Profile Previous experience in an Audit, Change & Transformation, Cyber Assurance, Data Analytics or Wealth Management position Strong understanding of risk, governance and control frameworks within a regulated environment Confident engaging with senior stakeholders and challenging constructively at executive level Ability to understand complex change activity and translate this into clear, actionable audit insight Experience leading audits independently and managing multiple priorities Ideally qualified CIA, ACA, ACCA, CISA or equivalent, or working towards qualification Background in financial services, consulting or large-scale corporate environments would be advantageous Job Offer Salary of £47,500 to £52,500 per annum Annual performance related bonus up to 15% Employer pension contribution of up to 10% Birmingham based role with hybrid working, 2 days a week onsite Broad exposure to enterprise-wide change and transformation activity Regular interaction with senior leadership and Audit Committee level stakeholders Strong progression opportunities into Audit Manager, change specialist or broader leadership roles Ongoing support for professional development and qualifications
Hays Specialist Recruitment Limited
Private Client Compliance Manager
Hays Specialist Recruitment Limited Leeds, Yorkshire
Your new company This is an opportunity to join one of the leading professional services firms in the UK with a strong reputation for delivering quality across audit, tax, advisory, and consulting. With a culture rooted in inclusion, collaboration, and responsibility, you'll be supported to learn, explore, and develop from day one. With a strong emphasis on flexibility and work/life balance, this is a firm which celebrates individuality, encourages bold thinking, and believes success comes from working together. Your new role As a Private Client Tax Compliance Manager, you will manage and deliver high-quality tax compliance and assurance services to a diverse portfolio of clients, including individuals, partnerships, business owner-managers, and trustees.Your responsibilities will include: Reviewing personal, trust, and partnership tax returns to ensure compliance Providing comprehensive tax compliance and assurance services Developing and maintaining client relationships, spotting opportunities for tax advice Managing and mentoring junior tax staff Ensuring WIP analysis and billing are kept up to date What you'll need to succeed Minimum of 5 years' experience in personal tax compliance or assurance A professional qualification such as ACA, ACCA, CTA, or equivalent Excellent communication and interpersonal skills Strong proficiency in tax software (CCH) and Microsoft Office Ability to manage deadlines and deliver high-quality work What you'll get in return We offer a competitive salary based on experience, annual performance-based bonus, and regular salary reviews. You'll enjoy: Hybrid working options for a healthy work-life balance Clear career progression opportunities A comprehensive benefits package, including wellbeing support A collaborative, inclusive culture where individuality is embraced What you need to do now If you're interested in this Private Client Tax Compliance Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call Yasmin Vart on to discuss it in more detail.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 22, 2026
Full time
Your new company This is an opportunity to join one of the leading professional services firms in the UK with a strong reputation for delivering quality across audit, tax, advisory, and consulting. With a culture rooted in inclusion, collaboration, and responsibility, you'll be supported to learn, explore, and develop from day one. With a strong emphasis on flexibility and work/life balance, this is a firm which celebrates individuality, encourages bold thinking, and believes success comes from working together. Your new role As a Private Client Tax Compliance Manager, you will manage and deliver high-quality tax compliance and assurance services to a diverse portfolio of clients, including individuals, partnerships, business owner-managers, and trustees.Your responsibilities will include: Reviewing personal, trust, and partnership tax returns to ensure compliance Providing comprehensive tax compliance and assurance services Developing and maintaining client relationships, spotting opportunities for tax advice Managing and mentoring junior tax staff Ensuring WIP analysis and billing are kept up to date What you'll need to succeed Minimum of 5 years' experience in personal tax compliance or assurance A professional qualification such as ACA, ACCA, CTA, or equivalent Excellent communication and interpersonal skills Strong proficiency in tax software (CCH) and Microsoft Office Ability to manage deadlines and deliver high-quality work What you'll get in return We offer a competitive salary based on experience, annual performance-based bonus, and regular salary reviews. You'll enjoy: Hybrid working options for a healthy work-life balance Clear career progression opportunities A comprehensive benefits package, including wellbeing support A collaborative, inclusive culture where individuality is embraced What you need to do now If you're interested in this Private Client Tax Compliance Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call Yasmin Vart on to discuss it in more detail.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
ISQ Recruitment
HGV Service Advisor
ISQ Recruitment Ambrosden, Oxfordshire
HGV Service Advisor Location: Bicester Salary: £28,000 - £32,000 per annum + Bonus (up to £4,000 OTE £36,000) Job Type: Permanent, Full-Time Working Hours: 44.5 hours per week (including 1 in 3 Saturday mornings) ISQ Recruitment is currently seeking an experienced HGV Service Advisor to join a busy commercial vehicle service operation based in Bicester . This is an excellent opportunity for a customer-focused professional who enjoys working in a fast-paced environment and acting as the key link between customers and the workshop team. In this role, you will play an essential part in ensuring the smooth running of the service department, managing customer enquiries, coordinating vehicle repairs and servicing, and ensuring customers receive clear communication throughout the process. If you have previous experience in a commercial vehicle, HGV, or automotive service advisor position , this could be the ideal next step in your career. Key Responsibilities Act as the main point of contact for customers bringing vehicles in for service or repair Coordinate workshop bookings and manage the daily service schedule to maximise productivity Gather detailed information about vehicle faults and service requirements Provide accurate updates to customers regarding vehicle progress and completion times Liaise with the workshop team to ensure work is carried out efficiently Identify additional repair or service opportunities and communicate these professionally to customers Obtain customer approvals and authorisations for additional work Maintain accurate vehicle service records and documentation Raise invoices and ensure work orders are correctly processed Follow up with customers after service visits to ensure satisfaction Monitor work-in-progress and ensure jobs are completed within agreed timeframes Ensure all health and safety procedures and company standards are followed Candidate Requirements Previous experience as a Service Advisor within HGV, commercial vehicle or automotive sectors is highly desirable Strong customer service and communication skills Excellent organisational and administrative abilities Ability to manage multiple tasks and prioritise workload effectively Good attention to detail and problem-solving skills Confident working in a busy service department environment Ability to work both independently and as part of a team Basic technical understanding of vehicle servicing and repairs is beneficial Working Hours 44.5 hours per week across rotating weekday shifts: 7:00am - 4:00pm 8:00am - 5:00pm 9:00am - 6:00pm (All shifts include a 30-minute unpaid break) Plus 1 in 3 Saturday mornings , 8:00am - 12:00pm. Benefits Competitive salary with performance-related bonus Ongoing training and career development opportunities 30 days annual leave including bank holidays Additional holiday entitlement with long service Holiday purchase scheme Workplace pension Staff referral scheme Cycle to work scheme On-site parking Company uniform provided Apply Now If you're an organised, customer-focused Service Advisor looking for your next opportunity within the commercial vehicle sector , we'd love to hear from you. Apply today with ISQ Recruitment to find out more about this opportunity.
Apr 22, 2026
Full time
HGV Service Advisor Location: Bicester Salary: £28,000 - £32,000 per annum + Bonus (up to £4,000 OTE £36,000) Job Type: Permanent, Full-Time Working Hours: 44.5 hours per week (including 1 in 3 Saturday mornings) ISQ Recruitment is currently seeking an experienced HGV Service Advisor to join a busy commercial vehicle service operation based in Bicester . This is an excellent opportunity for a customer-focused professional who enjoys working in a fast-paced environment and acting as the key link between customers and the workshop team. In this role, you will play an essential part in ensuring the smooth running of the service department, managing customer enquiries, coordinating vehicle repairs and servicing, and ensuring customers receive clear communication throughout the process. If you have previous experience in a commercial vehicle, HGV, or automotive service advisor position , this could be the ideal next step in your career. Key Responsibilities Act as the main point of contact for customers bringing vehicles in for service or repair Coordinate workshop bookings and manage the daily service schedule to maximise productivity Gather detailed information about vehicle faults and service requirements Provide accurate updates to customers regarding vehicle progress and completion times Liaise with the workshop team to ensure work is carried out efficiently Identify additional repair or service opportunities and communicate these professionally to customers Obtain customer approvals and authorisations for additional work Maintain accurate vehicle service records and documentation Raise invoices and ensure work orders are correctly processed Follow up with customers after service visits to ensure satisfaction Monitor work-in-progress and ensure jobs are completed within agreed timeframes Ensure all health and safety procedures and company standards are followed Candidate Requirements Previous experience as a Service Advisor within HGV, commercial vehicle or automotive sectors is highly desirable Strong customer service and communication skills Excellent organisational and administrative abilities Ability to manage multiple tasks and prioritise workload effectively Good attention to detail and problem-solving skills Confident working in a busy service department environment Ability to work both independently and as part of a team Basic technical understanding of vehicle servicing and repairs is beneficial Working Hours 44.5 hours per week across rotating weekday shifts: 7:00am - 4:00pm 8:00am - 5:00pm 9:00am - 6:00pm (All shifts include a 30-minute unpaid break) Plus 1 in 3 Saturday mornings , 8:00am - 12:00pm. Benefits Competitive salary with performance-related bonus Ongoing training and career development opportunities 30 days annual leave including bank holidays Additional holiday entitlement with long service Holiday purchase scheme Workplace pension Staff referral scheme Cycle to work scheme On-site parking Company uniform provided Apply Now If you're an organised, customer-focused Service Advisor looking for your next opportunity within the commercial vehicle sector , we'd love to hear from you. Apply today with ISQ Recruitment to find out more about this opportunity.
Michael Page
Customer Service Advisor
Michael Page Arundel, Sussex
The Customer Service Advisor role in the business services industry involves providing excellent support to clients by handling inquiries and resolving issues efficiently. Based in Arundel, this permanent position offers an opportunity to work in a fast-paced environment, ensuring a high standard of customer satisfaction. Client Details The employer is a small-sized business operating within the business services industry. Known for its professional approach, the company focuses on delivering top-notch service solutions to its clients. This is a great opportunity for those looking to grow their career in a supportive and focused environment. Description Respond to customer inquiries via phone, email, and other communication channels promptly and professionally. Resolve customer issues effectively while maintaining a high level of satisfaction. Maintain accurate records of customer interactions and transactions in the system. Provide product and service information to customers as required. Collaborate with internal teams to ensure timely resolution of customer concerns. Identify and escalate complex issues to the appropriate department or personnel. Assist in improving customer service procedures and processes where necessary. Contribute to achieving team and company targets within the business services sector. Profile A successful Customer Service Advisor should have: A strong ability to communicate clearly and professionally with customers and colleagues. Prior experience in a customer service or support role within the business services industry. Proficiency in using customer relationship management (CRM) systems and Microsoft Office applications. Strong problem-solving skills and a proactive approach to resolving issues. A customer-focused mindset with the ability to handle challenging situations calmly. Job Offer A competitive salary ranging from 28,000 to 30,000 per annum. A permanent role within a reputable business services company in Arundel. Opportunities for career progression and professional development. A supportive and collaborative working environment. Standard holiday leave and additional benefits. If you are passionate about customer service and looking for your next challenge in Arundel, we encourage you to apply for this exciting Customer Service Advisor position today!
Apr 22, 2026
Full time
The Customer Service Advisor role in the business services industry involves providing excellent support to clients by handling inquiries and resolving issues efficiently. Based in Arundel, this permanent position offers an opportunity to work in a fast-paced environment, ensuring a high standard of customer satisfaction. Client Details The employer is a small-sized business operating within the business services industry. Known for its professional approach, the company focuses on delivering top-notch service solutions to its clients. This is a great opportunity for those looking to grow their career in a supportive and focused environment. Description Respond to customer inquiries via phone, email, and other communication channels promptly and professionally. Resolve customer issues effectively while maintaining a high level of satisfaction. Maintain accurate records of customer interactions and transactions in the system. Provide product and service information to customers as required. Collaborate with internal teams to ensure timely resolution of customer concerns. Identify and escalate complex issues to the appropriate department or personnel. Assist in improving customer service procedures and processes where necessary. Contribute to achieving team and company targets within the business services sector. Profile A successful Customer Service Advisor should have: A strong ability to communicate clearly and professionally with customers and colleagues. Prior experience in a customer service or support role within the business services industry. Proficiency in using customer relationship management (CRM) systems and Microsoft Office applications. Strong problem-solving skills and a proactive approach to resolving issues. A customer-focused mindset with the ability to handle challenging situations calmly. Job Offer A competitive salary ranging from 28,000 to 30,000 per annum. A permanent role within a reputable business services company in Arundel. Opportunities for career progression and professional development. A supportive and collaborative working environment. Standard holiday leave and additional benefits. If you are passionate about customer service and looking for your next challenge in Arundel, we encourage you to apply for this exciting Customer Service Advisor position today!
Michael Page
Customer Service Advisor
Michael Page Crawley, Sussex
The Customer Service Advisor will play a key role in delivering exceptional service to clients within the business services industry. This permanent role offers an exciting opportunity to address customer needs and provide effective solutions. Client Details The hiring organisation is a well-established, medium-sized company operating within the business services sector. They are known for their professional approach and focus on providing tailored solutions to their clients. Description Respond to customer enquiries promptly and professionally through various communication channels. Provide accurate information about products and services, ensuring customer satisfaction. Resolve customer issues efficiently and escalate complex cases when necessary. Maintain detailed records of customer interactions within the system. Collaborate with internal teams to ensure seamless service delivery. Identify opportunities for service improvement and share feedback with the management team. Support team members in achieving departmental targets and goals. Stay updated on company policies, services, and industry trends to better assist customers. Profile A successful Customer Service Advisor should have: A strong background in customer service within the business services industry. Excellent communication and interpersonal skills. Proficiency in using customer relationship management (CRM) systems. A proactive approach to problem-solving and meeting customer needs. The ability to work effectively both independently and as part of a team. Strong organisational and time management skills. A commitment to delivering high-quality service and exceeding customer expectations. Job Offer A competitive salary ranging from 25,200 to 30,800. Comprehensive benefits package tailored to your needs. Supportive and professional work environment in the business services sector. Opportunities for career growth and development within the organisation. Permanent role with stability and room for progression. If you are passionate about delivering exceptional customer service and are eager to make a positive impact, this Customer Service Advisor role is an excellent opportunity. Apply today to join a thriving team!
Apr 22, 2026
Full time
The Customer Service Advisor will play a key role in delivering exceptional service to clients within the business services industry. This permanent role offers an exciting opportunity to address customer needs and provide effective solutions. Client Details The hiring organisation is a well-established, medium-sized company operating within the business services sector. They are known for their professional approach and focus on providing tailored solutions to their clients. Description Respond to customer enquiries promptly and professionally through various communication channels. Provide accurate information about products and services, ensuring customer satisfaction. Resolve customer issues efficiently and escalate complex cases when necessary. Maintain detailed records of customer interactions within the system. Collaborate with internal teams to ensure seamless service delivery. Identify opportunities for service improvement and share feedback with the management team. Support team members in achieving departmental targets and goals. Stay updated on company policies, services, and industry trends to better assist customers. Profile A successful Customer Service Advisor should have: A strong background in customer service within the business services industry. Excellent communication and interpersonal skills. Proficiency in using customer relationship management (CRM) systems. A proactive approach to problem-solving and meeting customer needs. The ability to work effectively both independently and as part of a team. Strong organisational and time management skills. A commitment to delivering high-quality service and exceeding customer expectations. Job Offer A competitive salary ranging from 25,200 to 30,800. Comprehensive benefits package tailored to your needs. Supportive and professional work environment in the business services sector. Opportunities for career growth and development within the organisation. Permanent role with stability and room for progression. If you are passionate about delivering exceptional customer service and are eager to make a positive impact, this Customer Service Advisor role is an excellent opportunity. Apply today to join a thriving team!
Robert Walters
Payments Product Manager
Robert Walters Manchester, Lancashire
Payments Product Manager Location: Manchester Job Type: Permanent Work Setup: Hybrid - 3 days in the office (Tuesday to Thursday) Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We are seeking a Payments Product Manager to join us on a permanent basis via the Robert Walters Consultancy. Your first assignment will be at Vanguard in Manchester. For this role, we are seeking candidates who bring hands-on experience with cash and savings products, investments, retail banking, and successfully launching new features in the UK direct-to-consumer investing market. What You'll Do Deliver digital product management services, leveraging functional expertise to enhance product performance and results Collaborate with cross-functional teams to showcase best practices that drive transformative improvements in client experience Coach digital product teams on best practices, key learnings, and effective messaging, communication, and customer outreach Partner with stakeholders to resolve production and implementation issues promptly, driving escalations as needed for rapid delivery Lead planning, development, and implementation of new digital products or client propositions, including market needs assessment, value proposition definition, and go-to-market execution Apply qualitative and quantitative analysis techniques to continuously optimize user experience Contribute to business planning, departmental prioritization, and provide strategic recommendations Support special projects and perform additional duties as assigned What You Bring Product Management and Digital Product Management experience Proven experience in cash and savings products Demonstrated expertise in investments Strong background in retail banking Proficiency in Jira, Confluence, Figma, and product research analytics/platforms (Google Analytics, Amplitude, Mixpanel) What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Apr 22, 2026
Full time
Payments Product Manager Location: Manchester Job Type: Permanent Work Setup: Hybrid - 3 days in the office (Tuesday to Thursday) Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We are seeking a Payments Product Manager to join us on a permanent basis via the Robert Walters Consultancy. Your first assignment will be at Vanguard in Manchester. For this role, we are seeking candidates who bring hands-on experience with cash and savings products, investments, retail banking, and successfully launching new features in the UK direct-to-consumer investing market. What You'll Do Deliver digital product management services, leveraging functional expertise to enhance product performance and results Collaborate with cross-functional teams to showcase best practices that drive transformative improvements in client experience Coach digital product teams on best practices, key learnings, and effective messaging, communication, and customer outreach Partner with stakeholders to resolve production and implementation issues promptly, driving escalations as needed for rapid delivery Lead planning, development, and implementation of new digital products or client propositions, including market needs assessment, value proposition definition, and go-to-market execution Apply qualitative and quantitative analysis techniques to continuously optimize user experience Contribute to business planning, departmental prioritization, and provide strategic recommendations Support special projects and perform additional duties as assigned What You Bring Product Management and Digital Product Management experience Proven experience in cash and savings products Demonstrated expertise in investments Strong background in retail banking Proficiency in Jira, Confluence, Figma, and product research analytics/platforms (Google Analytics, Amplitude, Mixpanel) What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Boden Group
Receptionist
Boden Group Thornton, Lancashire
We are looking for a Receptionist to join the team of an established organisation to help assist with their front of house duties, ensuring customers are greeted and receive a positive experience. Receptionist Monday to Friday/ 40 hrs 17-18ph via umbrella (paid weekly) Lancashire Temporary (Will need a BPSS) As a Receptionist, you will be: Greeting customers and visitors Making sure all visitors sign the log book and H&S requirements are met Reporting any maintenance issues and complaints Monitoring an inbox for the building To be successful as a Receptionist, you must have: Previous experience in a receptionist or hospitality role Great customer service experience Good administrative skills We would like to speak to anyone who has worked as a customer service advisor, Front of house, Workplace host, etc. If this sounds of interest, please apply directly to this advert.
Apr 22, 2026
Seasonal
We are looking for a Receptionist to join the team of an established organisation to help assist with their front of house duties, ensuring customers are greeted and receive a positive experience. Receptionist Monday to Friday/ 40 hrs 17-18ph via umbrella (paid weekly) Lancashire Temporary (Will need a BPSS) As a Receptionist, you will be: Greeting customers and visitors Making sure all visitors sign the log book and H&S requirements are met Reporting any maintenance issues and complaints Monitoring an inbox for the building To be successful as a Receptionist, you must have: Previous experience in a receptionist or hospitality role Great customer service experience Good administrative skills We would like to speak to anyone who has worked as a customer service advisor, Front of house, Workplace host, etc. If this sounds of interest, please apply directly to this advert.
Morgan McKinley
Senior FInance Manager
Morgan McKinley Reigate, Surrey
Ready to take ownership of a high-value property portfolio and lead from the front? This is a standout opportunity for a commercially minded finance leader to step into a pivotal role within a complex, international environment. You'll be at the heart of a multi-entity property operation spanning the UK and Europe, overseeing both investment and occupied assets. Think ownership, influence, and visibility across senior stakeholders. What you'll be doing: Leading the property finance function, managing a small offshore team and external providers Owning financial reporting across multiple GAAPs (US & local) Driving month-end, quarter-end and year-end processes, including audit delivery Acting as the go-to for all property finance matters across the business Partnering with internal teams and external advisors to ensure accurate accounting of real estate activity Strengthening controls, processes and service levels across a multi-location setup What we're looking for: Qualified accountant (ACA / ACCA / CPA or equivalent) Strong grounding in financial accounting and controls Experience within property / real estate finance Exposure to multi-GAAP environments (US GAAP helpful but not essential) A confident communicator who can influence at senior level Someone who thrives in a fast-moving, international setting Why consider this role? High-impact position with real ownership and autonomy International exposure across a diverse property portfolio Flexible, hybrid working model A collaborative, inclusive culture where your development is genuinely supported If you're looking for a role where you can combine technical expertise with leadership and commercial insight, this one is well worth a conversation.
Apr 22, 2026
Full time
Ready to take ownership of a high-value property portfolio and lead from the front? This is a standout opportunity for a commercially minded finance leader to step into a pivotal role within a complex, international environment. You'll be at the heart of a multi-entity property operation spanning the UK and Europe, overseeing both investment and occupied assets. Think ownership, influence, and visibility across senior stakeholders. What you'll be doing: Leading the property finance function, managing a small offshore team and external providers Owning financial reporting across multiple GAAPs (US & local) Driving month-end, quarter-end and year-end processes, including audit delivery Acting as the go-to for all property finance matters across the business Partnering with internal teams and external advisors to ensure accurate accounting of real estate activity Strengthening controls, processes and service levels across a multi-location setup What we're looking for: Qualified accountant (ACA / ACCA / CPA or equivalent) Strong grounding in financial accounting and controls Experience within property / real estate finance Exposure to multi-GAAP environments (US GAAP helpful but not essential) A confident communicator who can influence at senior level Someone who thrives in a fast-moving, international setting Why consider this role? High-impact position with real ownership and autonomy International exposure across a diverse property portfolio Flexible, hybrid working model A collaborative, inclusive culture where your development is genuinely supported If you're looking for a role where you can combine technical expertise with leadership and commercial insight, this one is well worth a conversation.
Victim Support
Court Team Leader
Victim Support
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Stoke Crown Court and North Staffordshire Justice Centre. You will play a vital role in supporting the Deputy Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is permanent working 37.5 hours per week covering Stoke Crown Court and North Staffordshire Justice Centre. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Strong communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Apr 22, 2026
Full time
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Stoke Crown Court and North Staffordshire Justice Centre. You will play a vital role in supporting the Deputy Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is permanent working 37.5 hours per week covering Stoke Crown Court and North Staffordshire Justice Centre. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Strong communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jonathan Lee Recruitment
Business Development Manager
Jonathan Lee Recruitment
Business Development Manager - CNC Machine Tools (Field Sales, East Anglia) £45,000 - £50,000 Basic + Uncapped OTE £120,000 - £125,000 + High-Spec Company Car + Benefits Are you an experienced technical sales professional with a background in CNC machinery, machine tools, or industrial automation? Do you prefer a consultative, solution-led sales approach rather than quick wins? If you're looking for a long-term career with stability, progression, and high earning potential, this could be the role for you. We're hiring a Business Development Manager to cover East Anglia, representing a well-established and growing player in the CNC machine tools and automation sector. This is a field-based role focused on building lasting relationships, understanding complex customer needs, and delivering tailored engineering solutions. What's in It for You? £45,000 - £50,000 basic salary Uncapped commission structure with realistic OTE £125,000 PA High spec company car Strong support from technical and applications teams Opportunity to represent a respected brand in the CNC and machine tools market A business that values long-term careers, not short-term sales fixes The Role - Technical Sales with a Consultative Edge You'll act as a trusted advisor, working closely with customers across manufacturing and engineering environments to recommend the right CNC machinery, machine tool solutions, and automation systems. You'll: Develop new business opportunities while managing and growing existing key accounts Take a consultative sales approach, identifying customer challenges and matching them with the right technical solutions Work with a broad portfolio including CNC machines, automation solutions, and advanced manufacturing technologies Build long-term relationships with decision-makers across engineering, production, and procurement Key Responsibilities Manage a field sales territory across East Anglia, covering new and existing clients Generate and qualify leads via cold calling, client visits, networking, and social media (LinkedIn, industry platforms) Deliver technical sales presentations and proposals tailored to customer requirements Maintain accurate pipeline and opportunity tracking using HubSpot CRM Collaborate with internal technical, applications, and commercial teams to develop winning proposals Provide sales forecasts, reports, and quarterly presentations to senior leadership Attend customer events, exhibitions, and partner/OEM visits (including occasional international travel) Build strong knowledge of CNC machining, machine tools, and manufacturing processes What We're Looking For We're specifically looking for individuals who value longevity, stability, and career growth . Proven experience in technical sales / field sales / business development Background in machine tools, CNC machinery, cutting tools, or industrial automation Strong consultative selling skills - able to understand and solve complex engineering challenges A track record of building long-term client relationships and repeat business Self-motivated, professional, and comfortable working in a field-based role Why Join? This is a company that invests in its people and products. You'll be part of a team where technical expertise, consultative selling, and relationship building are genuinely valued. If you're looking to build a stable, high-earning career in machine tool sales, this role offers the platform to do exactly that. Apply now if you're ready to take ownership of a thriving territory and build a long-term future in technical sales within the CNC machine tools sector. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 22, 2026
Full time
Business Development Manager - CNC Machine Tools (Field Sales, East Anglia) £45,000 - £50,000 Basic + Uncapped OTE £120,000 - £125,000 + High-Spec Company Car + Benefits Are you an experienced technical sales professional with a background in CNC machinery, machine tools, or industrial automation? Do you prefer a consultative, solution-led sales approach rather than quick wins? If you're looking for a long-term career with stability, progression, and high earning potential, this could be the role for you. We're hiring a Business Development Manager to cover East Anglia, representing a well-established and growing player in the CNC machine tools and automation sector. This is a field-based role focused on building lasting relationships, understanding complex customer needs, and delivering tailored engineering solutions. What's in It for You? £45,000 - £50,000 basic salary Uncapped commission structure with realistic OTE £125,000 PA High spec company car Strong support from technical and applications teams Opportunity to represent a respected brand in the CNC and machine tools market A business that values long-term careers, not short-term sales fixes The Role - Technical Sales with a Consultative Edge You'll act as a trusted advisor, working closely with customers across manufacturing and engineering environments to recommend the right CNC machinery, machine tool solutions, and automation systems. You'll: Develop new business opportunities while managing and growing existing key accounts Take a consultative sales approach, identifying customer challenges and matching them with the right technical solutions Work with a broad portfolio including CNC machines, automation solutions, and advanced manufacturing technologies Build long-term relationships with decision-makers across engineering, production, and procurement Key Responsibilities Manage a field sales territory across East Anglia, covering new and existing clients Generate and qualify leads via cold calling, client visits, networking, and social media (LinkedIn, industry platforms) Deliver technical sales presentations and proposals tailored to customer requirements Maintain accurate pipeline and opportunity tracking using HubSpot CRM Collaborate with internal technical, applications, and commercial teams to develop winning proposals Provide sales forecasts, reports, and quarterly presentations to senior leadership Attend customer events, exhibitions, and partner/OEM visits (including occasional international travel) Build strong knowledge of CNC machining, machine tools, and manufacturing processes What We're Looking For We're specifically looking for individuals who value longevity, stability, and career growth . Proven experience in technical sales / field sales / business development Background in machine tools, CNC machinery, cutting tools, or industrial automation Strong consultative selling skills - able to understand and solve complex engineering challenges A track record of building long-term client relationships and repeat business Self-motivated, professional, and comfortable working in a field-based role Why Join? This is a company that invests in its people and products. You'll be part of a team where technical expertise, consultative selling, and relationship building are genuinely valued. If you're looking to build a stable, high-earning career in machine tool sales, this role offers the platform to do exactly that. Apply now if you're ready to take ownership of a thriving territory and build a long-term future in technical sales within the CNC machine tools sector. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
BDO UK
Financial Services Audit Manager
BDO UK City, Bristol
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Be responsible for dealing with all matters relating to the management of a portfolio of audited entities. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Ensure assignments are staffed with the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Support Partners with the implementation and communication of any new business strategy for existing and target audit entities as well as the internal business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
Apr 22, 2026
Full time
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Be responsible for dealing with all matters relating to the management of a portfolio of audited entities. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Ensure assignments are staffed with the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Support Partners with the implementation and communication of any new business strategy for existing and target audit entities as well as the internal business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
BDO UK
Employee Relations Assistant Manager-12 month FTC
BDO UK City, London
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The HR team are responsible for approximately 7,000 people and therefore the ER Team are instrumental in the support and delivery of ER advice across business. As a fast-growing ER function, we are looking for a high potential, high energy visionary ER Assistant Manager to join our passionate team. In this busy and rewarding role you will be responsible for providing successful solutions to the employee relations issues based on employment law, expertise and business knowledge. This role reports into the ER Manager. You'll be someone with: Experience of working in an employee relations and policy focused role, including extensive knowledge of employment law and proficient in application of business aligned solutions; Experience of independently managing ER cases, with demonstrated behaviours and approach. Proven experience as a credible and assertive subject mater expert influencing up to Partner level; Proven experience of pragmatic application of business aligned ER solutions, together with supporting processes and procedures; Proven experience of interacting with and influencing senior stakeholders; Experience of training and coaching HR and business management teams, to share your knowledge and increase their capability; proven ability to deliver results through others in a large team; Experience of reviewing and drafting of policies; effective problem solving and successful implementation and smooth running of solutions; Experience of writing succinct reports and recommendation papers to senior stakeholders; Fully CIPD qualified At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 22, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The HR team are responsible for approximately 7,000 people and therefore the ER Team are instrumental in the support and delivery of ER advice across business. As a fast-growing ER function, we are looking for a high potential, high energy visionary ER Assistant Manager to join our passionate team. In this busy and rewarding role you will be responsible for providing successful solutions to the employee relations issues based on employment law, expertise and business knowledge. This role reports into the ER Manager. You'll be someone with: Experience of working in an employee relations and policy focused role, including extensive knowledge of employment law and proficient in application of business aligned solutions; Experience of independently managing ER cases, with demonstrated behaviours and approach. Proven experience as a credible and assertive subject mater expert influencing up to Partner level; Proven experience of pragmatic application of business aligned ER solutions, together with supporting processes and procedures; Proven experience of interacting with and influencing senior stakeholders; Experience of training and coaching HR and business management teams, to share your knowledge and increase their capability; proven ability to deliver results through others in a large team; Experience of reviewing and drafting of policies; effective problem solving and successful implementation and smooth running of solutions; Experience of writing succinct reports and recommendation papers to senior stakeholders; Fully CIPD qualified At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Outsourcing Director
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This role will join the Outsourcing team as a client facing Director. This team manage the outsourced financial function for a range of business and undertake specialist project assignments to support clients finance functions when they need it for example, on the run up to a transaction, following a merger or when additional resource or technical skills are required. This role will be your opportunity to join a fast-growing team in a vibrant and modern office environment, working on a variety of client and projects projects whilst helping to drive the development of the team. This position is ideal for a technically strong individual who has experience of running and leading a finance function from either a practice or industry background and who wishes to maximise their potential and the breadth of their experience in a growing professional services firm You'll be someone with: Professional qualification ACA or ACCA or equivalent. Ability to lead and deliver engagements including planning, controlling and completing a diverse range of projects that adhere to firm policy on quality. Exceptional analytical and problem solving skills, with the ability to present information in a clear and concise manner. Strong written and verbal communication skills and ability to influence, lead, engage and manage a number of stakeholders. Efficient and effective time management and organisation skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 22, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This role will join the Outsourcing team as a client facing Director. This team manage the outsourced financial function for a range of business and undertake specialist project assignments to support clients finance functions when they need it for example, on the run up to a transaction, following a merger or when additional resource or technical skills are required. This role will be your opportunity to join a fast-growing team in a vibrant and modern office environment, working on a variety of client and projects projects whilst helping to drive the development of the team. This position is ideal for a technically strong individual who has experience of running and leading a finance function from either a practice or industry background and who wishes to maximise their potential and the breadth of their experience in a growing professional services firm You'll be someone with: Professional qualification ACA or ACCA or equivalent. Ability to lead and deliver engagements including planning, controlling and completing a diverse range of projects that adhere to firm policy on quality. Exceptional analytical and problem solving skills, with the ability to present information in a clear and concise manner. Strong written and verbal communication skills and ability to influence, lead, engage and manage a number of stakeholders. Efficient and effective time management and organisation skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
OpenClaw Agent Engineer
Outlier City, Belfast
Outlier helps the world's most innovative companies improve their AI agents by providing human feedback. Do you want to shape the future of autonomous agents like OpenClaw? We collaborate with leading AI organizations to train Large Language Models (LLMs) to function as proactive, multi-step agents. Our projects focus on teaching these systems how to design, coordinate, and optimize complex, real-world architectural workflows. Whether you are a passionate orchestration guru or experienced software developer we want you to help us train the world's most advanced generative systems. About the opportunity: Outlier is looking for skilled software experts to help train generative AI models. This freelance role is fully remote and offers flexible hours-you can contribute whenever it fits your schedule. You may contribute your expertise by Developing objective, verifiable criteria (rubrics) to evaluate system performance and ensure outputs meet strict functional requirements. Reviewing system logs and "trajectories" to refactor code, improve execution paths, and reach a "Golden Path" of perfect reliability Testing systems for vulnerabilities, including improper data exposure, unauthorized access escalations, and edge-case failures. We're looking for people with 2+ years of experience in backend engineering, AI automation, or complex systems integration Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting) Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases Practical experience building for live, non-mocked environments and handling multi-turn system interactions. Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors Nice to have Expertise building multi-stage coordination tasks where data acquisition leads to reasoned output Hands on experience integrating agents with live tools such as Supabase, Gmail, and various APIs to solve real-world problems High level of comfort implementing persistent state and session discovery using MEMORY.md to track agent progress. Experience identifying subtle failures like privacy leaks, authority escalation, or indirect prompt injections. Payment: Project work: Earn up to USD $50 per hour for core project work Additional incentives: On average, Outlier Contributors earn an additional 7.5% on top of the core project rates through Missions - Outlier's version of surge pricing. The top quartile of contributors boost their earnings by an average of 11%. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates apply. Additional incentives data is based on payments made in the past six months and is updated quarterly. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Apr 22, 2026
Full time
Outlier helps the world's most innovative companies improve their AI agents by providing human feedback. Do you want to shape the future of autonomous agents like OpenClaw? We collaborate with leading AI organizations to train Large Language Models (LLMs) to function as proactive, multi-step agents. Our projects focus on teaching these systems how to design, coordinate, and optimize complex, real-world architectural workflows. Whether you are a passionate orchestration guru or experienced software developer we want you to help us train the world's most advanced generative systems. About the opportunity: Outlier is looking for skilled software experts to help train generative AI models. This freelance role is fully remote and offers flexible hours-you can contribute whenever it fits your schedule. You may contribute your expertise by Developing objective, verifiable criteria (rubrics) to evaluate system performance and ensure outputs meet strict functional requirements. Reviewing system logs and "trajectories" to refactor code, improve execution paths, and reach a "Golden Path" of perfect reliability Testing systems for vulnerabilities, including improper data exposure, unauthorized access escalations, and edge-case failures. We're looking for people with 2+ years of experience in backend engineering, AI automation, or complex systems integration Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting) Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases Practical experience building for live, non-mocked environments and handling multi-turn system interactions. Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors Nice to have Expertise building multi-stage coordination tasks where data acquisition leads to reasoned output Hands on experience integrating agents with live tools such as Supabase, Gmail, and various APIs to solve real-world problems High level of comfort implementing persistent state and session discovery using MEMORY.md to track agent progress. Experience identifying subtle failures like privacy leaks, authority escalation, or indirect prompt injections. Payment: Project work: Earn up to USD $50 per hour for core project work Additional incentives: On average, Outlier Contributors earn an additional 7.5% on top of the core project rates through Missions - Outlier's version of surge pricing. The top quartile of contributors boost their earnings by an average of 11%. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates apply. Additional incentives data is based on payments made in the past six months and is updated quarterly. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Full Stack Engineer
Outlier Sheffield, Yorkshire
Outlier helps the world's most innovative companies improve their AI agents by providing human feedback. Do you want to shape the future of autonomous agents like OpenClaw? We collaborate with leading AI organizations to train Large Language Models (LLMs) to function as proactive, multi-step agents. Our projects focus on teaching these systems how to design, coordinate, and optimize complex, real-world architectural workflows. Whether you are a passionate orchestration guru or experienced software developer we want you to help us train the world's most advanced generative systems. About the opportunity: Outlier is looking for skilled software experts to help train generative AI models. This freelance role is fully remote and offers flexible hours-you can contribute whenever it fits your schedule. You may contribute your expertise by Developing objective, verifiable criteria (rubrics) to evaluate system performance and ensure outputs meet strict functional requirements. Reviewing system logs and "trajectories" to refactor code, improve execution paths, and reach a "Golden Path" of perfect reliability Testing systems for vulnerabilities, including improper data exposure, unauthorized access escalations, and edge-case failures. We're looking for people with 2+ years of experience in backend engineering, AI automation, or complex systems integration Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting) Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases Practical experience building for live, non-mocked environments and handling multi-turn system interactions. Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors Nice to have Expertise building multi-stage coordination tasks where data acquisition leads to reasoned output Hands on experience integrating agents with live tools such as Supabase, Gmail, and various APIs to solve real-world problems High level of comfort implementing persistent state and session discovery using MEMORY.md to track agent progress. Experience identifying subtle failures like privacy leaks, authority escalation, or indirect prompt injections. Payment: Project work: Earn up to USD $50 per hour for core project work Additional incentives: On average, Outlier Contributors earn an additional 7.5% on top of the core project rates through Missions - Outlier's version of surge pricing. The top quartile of contributors boost their earnings by an average of 11%. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates apply. Additional incentives data is based on payments made in the past six months and is updated quarterly. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Apr 22, 2026
Full time
Outlier helps the world's most innovative companies improve their AI agents by providing human feedback. Do you want to shape the future of autonomous agents like OpenClaw? We collaborate with leading AI organizations to train Large Language Models (LLMs) to function as proactive, multi-step agents. Our projects focus on teaching these systems how to design, coordinate, and optimize complex, real-world architectural workflows. Whether you are a passionate orchestration guru or experienced software developer we want you to help us train the world's most advanced generative systems. About the opportunity: Outlier is looking for skilled software experts to help train generative AI models. This freelance role is fully remote and offers flexible hours-you can contribute whenever it fits your schedule. You may contribute your expertise by Developing objective, verifiable criteria (rubrics) to evaluate system performance and ensure outputs meet strict functional requirements. Reviewing system logs and "trajectories" to refactor code, improve execution paths, and reach a "Golden Path" of perfect reliability Testing systems for vulnerabilities, including improper data exposure, unauthorized access escalations, and edge-case failures. We're looking for people with 2+ years of experience in backend engineering, AI automation, or complex systems integration Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting) Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases Practical experience building for live, non-mocked environments and handling multi-turn system interactions. Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors Nice to have Expertise building multi-stage coordination tasks where data acquisition leads to reasoned output Hands on experience integrating agents with live tools such as Supabase, Gmail, and various APIs to solve real-world problems High level of comfort implementing persistent state and session discovery using MEMORY.md to track agent progress. Experience identifying subtle failures like privacy leaks, authority escalation, or indirect prompt injections. Payment: Project work: Earn up to USD $50 per hour for core project work Additional incentives: On average, Outlier Contributors earn an additional 7.5% on top of the core project rates through Missions - Outlier's version of surge pricing. The top quartile of contributors boost their earnings by an average of 11%. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates apply. Additional incentives data is based on payments made in the past six months and is updated quarterly. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Jonathan Lee Recruitment
Senior Category Buyer - Professional Services
Jonathan Lee Recruitment Warwick, Warwickshire
Senior Category Buyer - Professional Services Reference: Umbrella Rate: £40.87/hr (Inside IR35) 6 month initial contract Are you ready to elevate your career in procurement and make a significant impact within a dynamic and forward-thinking organisation? This is your chance to step into the role of Senior Category Buyer for Professional Services, where you'll lead strategic sourcing initiatives, optimise supplier relationships, and drive innovation within a diverse portfolio of Professional Services categories. With a focus on transformation and excellence, this opportunity offers a platform to showcase your expertise and contribute to an inspiring work environment. What You Will Do: • Develop and deliver Strategic Category Plans, translating business needs into actionable strategies while conducting detailed spend analytics and market intelligence assessments. • Lead end-to-end sourcing events, applying Total Cost of Ownership principles and value-based procurement to achieve optimal outcomes. • Manage complex negotiations, including contractual, commercial, and delivery-based elements, in partnership with legal experts. • Drive supplier relationship management by developing performance frameworks, conducting regular reviews, and identifying opportunities for innovation and productivity improvements. • Build strong, trusting relationships with stakeholders, acting as a commercial advisor to senior leadership and supporting business case development. • Ensure compliance with commercial governance and auditing standards while promoting continuous improvements in category management maturity. What You Will Bring: • A proven track record in indirect procurement, with strong leadership and influencing skills, particularly in managing senior stakeholders. • Excellent negotiation abilities and experience delivering successful commercial outcomes. • Self-motivation, problem-solving skills, and the ability to deliver results in a complex, fast-paced environment. • Strong communication skills with the ability to build credibility and trust across all levels of the organisation. • A background in Shared Service or Business Process Outsourcing would be desirable. • Valid Driving license required This company is committed to excellence in procurement and strategic sourcing, focusing on innovation, efficiency, and collaboration. As a Senior Category Buyer, you'll play a pivotal role in supporting both business-as-usual operations and transformative initiatives. By driving supplier innovation, enhancing category strategies, and optimising supplier relationships, you'll contribute to the company's ongoing success and vision for the future. Location: This role is based in Gaydon, offering a vibrant and inspiring setting to advance your career. Interested? Don't miss this opportunity to make your mark as a Senior Category Buyer. Apply now to join a forward-thinking organisation where your skills and expertise will truly shine! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 22, 2026
Contractor
Senior Category Buyer - Professional Services Reference: Umbrella Rate: £40.87/hr (Inside IR35) 6 month initial contract Are you ready to elevate your career in procurement and make a significant impact within a dynamic and forward-thinking organisation? This is your chance to step into the role of Senior Category Buyer for Professional Services, where you'll lead strategic sourcing initiatives, optimise supplier relationships, and drive innovation within a diverse portfolio of Professional Services categories. With a focus on transformation and excellence, this opportunity offers a platform to showcase your expertise and contribute to an inspiring work environment. What You Will Do: • Develop and deliver Strategic Category Plans, translating business needs into actionable strategies while conducting detailed spend analytics and market intelligence assessments. • Lead end-to-end sourcing events, applying Total Cost of Ownership principles and value-based procurement to achieve optimal outcomes. • Manage complex negotiations, including contractual, commercial, and delivery-based elements, in partnership with legal experts. • Drive supplier relationship management by developing performance frameworks, conducting regular reviews, and identifying opportunities for innovation and productivity improvements. • Build strong, trusting relationships with stakeholders, acting as a commercial advisor to senior leadership and supporting business case development. • Ensure compliance with commercial governance and auditing standards while promoting continuous improvements in category management maturity. What You Will Bring: • A proven track record in indirect procurement, with strong leadership and influencing skills, particularly in managing senior stakeholders. • Excellent negotiation abilities and experience delivering successful commercial outcomes. • Self-motivation, problem-solving skills, and the ability to deliver results in a complex, fast-paced environment. • Strong communication skills with the ability to build credibility and trust across all levels of the organisation. • A background in Shared Service or Business Process Outsourcing would be desirable. • Valid Driving license required This company is committed to excellence in procurement and strategic sourcing, focusing on innovation, efficiency, and collaboration. As a Senior Category Buyer, you'll play a pivotal role in supporting both business-as-usual operations and transformative initiatives. By driving supplier innovation, enhancing category strategies, and optimising supplier relationships, you'll contribute to the company's ongoing success and vision for the future. Location: This role is based in Gaydon, offering a vibrant and inspiring setting to advance your career. Interested? Don't miss this opportunity to make your mark as a Senior Category Buyer. Apply now to join a forward-thinking organisation where your skills and expertise will truly shine! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Surrey County Council
Technology Adoption Support Advisor
Surrey County Council Reigate, Surrey
This role has a starting salary of 47,142 per annum, based on a 36 hour working week . This is a fixed term contract until 31/03/2027 , with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond. This is a unique opportunity to shape Surrey's economy and the wider South East region . Join our dedicated Economy and Growth Team and make a meaningful impact on businesses and residents. If you're an organised, proactive, and detail driven professional who enjoys supporting high quality programme delivery, we encourage you to apply. This role will work remotely, with occasional travel across the South East region to support programme activity and stakeholder engagement. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependants leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey County Council is seeking a motivated and detail oriented Technology Adoption Support Advisor to support the delivery of the Made Smarter South East programme. This role is essential in ensuring that SME manufacturers receive a high quality, well coordinated service as they explore and adopt Industrial Digital Technologies (IDTs). Working closely with the Technology Adoption Specialists (TASs), you will provide research, analysis, early diagnostic support, and operational assistance across the programme. You will help maintain a strong delivery pipeline, support grant processing, and contribute to accurate reporting and stakeholder engagement. This is an excellent opportunity for someone who enjoys research, organisation, and supporting others to deliver impactful work. Work Context Made Smarter South East supports SME manufacturers to adopt digital technologies, improve productivity, and develop future talent. The programme involves multiple delivery partners, universities, and business support organisations, and operates across a large geographic area. The Technology Adoption Support Advisor plays a key supporting role within the Technology Adoption workstream. While TASs lead SME engagements, assessments, and advisory work, the postholder provides essential research, preparation, and follow-up support. This includes gathering information on technologies, suppliers, and best practices; preparing assessment materials; supporting documentation and reporting; and contributing to events and workshops. Working closely with the TAS team and reporting to the Operations and Delivery Manager, the postholder will gain exposure to digital technologies, manufacturing processes, and advisory practices. As part of Surrey County Council's Economy & Growth team, the Technology Adoption Support Advisor collaborates horizontally with colleagues across the wider team, supporting others, identifying opportunities, and contributing to shared outcomes. Key Outputs Carry out research and create insight for the TAS team to use when working with the SME manufacturing community Support development of the delivery pipeline to meet all KPIs Carry out early diagnostic checks to help TASs guide and support SMEs from the start of the process Support the processing of all grant applications Support all members of the Made Smarter team to achieve KPIs Support stakeholder engagement activities as required Provide timely and accurate reporting Your Application To be considered for shortlisting, your application must clearly evidence the following skills, experience, and align with our behaviours: Strong interest in digital technologies, manufacturing, innovation, or business improvement Good research and analytical skills, with the ability to summarise information clearly Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Ability to work collaboratively as part of a team and build positive working relationships Competent with digital tools, including spreadsheets, CRM systems, or similar platforms To apply, we request that you submit a CV and you will be asked the following questions: Please describe your experience conducting research or analysis and how you have used insight to support programme delivery or decision making. Outline your experience supporting operational processes, workflows, or customer engagement activities in a fast-paced environment. Give an example of how you have ensured accuracy, organisation, and attention to detail in your work. Describe a situation where you supported colleagues or stakeholders to achieve shared outcomes. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 04/04/2025, with interviews taking place in person at Woodhatch Place, Reigate, between 8th April and 17th April 2026. We look forward to receiving your application - please click the apply online button below to submit.
Apr 22, 2026
Contractor
This role has a starting salary of 47,142 per annum, based on a 36 hour working week . This is a fixed term contract until 31/03/2027 , with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond. This is a unique opportunity to shape Surrey's economy and the wider South East region . Join our dedicated Economy and Growth Team and make a meaningful impact on businesses and residents. If you're an organised, proactive, and detail driven professional who enjoys supporting high quality programme delivery, we encourage you to apply. This role will work remotely, with occasional travel across the South East region to support programme activity and stakeholder engagement. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependants leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey County Council is seeking a motivated and detail oriented Technology Adoption Support Advisor to support the delivery of the Made Smarter South East programme. This role is essential in ensuring that SME manufacturers receive a high quality, well coordinated service as they explore and adopt Industrial Digital Technologies (IDTs). Working closely with the Technology Adoption Specialists (TASs), you will provide research, analysis, early diagnostic support, and operational assistance across the programme. You will help maintain a strong delivery pipeline, support grant processing, and contribute to accurate reporting and stakeholder engagement. This is an excellent opportunity for someone who enjoys research, organisation, and supporting others to deliver impactful work. Work Context Made Smarter South East supports SME manufacturers to adopt digital technologies, improve productivity, and develop future talent. The programme involves multiple delivery partners, universities, and business support organisations, and operates across a large geographic area. The Technology Adoption Support Advisor plays a key supporting role within the Technology Adoption workstream. While TASs lead SME engagements, assessments, and advisory work, the postholder provides essential research, preparation, and follow-up support. This includes gathering information on technologies, suppliers, and best practices; preparing assessment materials; supporting documentation and reporting; and contributing to events and workshops. Working closely with the TAS team and reporting to the Operations and Delivery Manager, the postholder will gain exposure to digital technologies, manufacturing processes, and advisory practices. As part of Surrey County Council's Economy & Growth team, the Technology Adoption Support Advisor collaborates horizontally with colleagues across the wider team, supporting others, identifying opportunities, and contributing to shared outcomes. Key Outputs Carry out research and create insight for the TAS team to use when working with the SME manufacturing community Support development of the delivery pipeline to meet all KPIs Carry out early diagnostic checks to help TASs guide and support SMEs from the start of the process Support the processing of all grant applications Support all members of the Made Smarter team to achieve KPIs Support stakeholder engagement activities as required Provide timely and accurate reporting Your Application To be considered for shortlisting, your application must clearly evidence the following skills, experience, and align with our behaviours: Strong interest in digital technologies, manufacturing, innovation, or business improvement Good research and analytical skills, with the ability to summarise information clearly Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Ability to work collaboratively as part of a team and build positive working relationships Competent with digital tools, including spreadsheets, CRM systems, or similar platforms To apply, we request that you submit a CV and you will be asked the following questions: Please describe your experience conducting research or analysis and how you have used insight to support programme delivery or decision making. Outline your experience supporting operational processes, workflows, or customer engagement activities in a fast-paced environment. Give an example of how you have ensured accuracy, organisation, and attention to detail in your work. Describe a situation where you supported colleagues or stakeholders to achieve shared outcomes. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 04/04/2025, with interviews taking place in person at Woodhatch Place, Reigate, between 8th April and 17th April 2026. We look forward to receiving your application - please click the apply online button below to submit.
Aviva
Customer Support
Aviva Whiteparish, Wiltshire
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 22, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Independence Capital
CEO/MD - New PE Backed Buy-Build - Equity participation
Independence Capital Manchester, Lancashire
Independence Capital ("IC") are a hybrid private equity & advisory firm specialising in seeding new buy-build strategies. IC provide a management-friendly alternative to legacy private equity for three types of teams and leaders: Enabling teams and leaders who have recently exited and who wish to utilise that experience on a similar buy-build but where they retain control Enabling teams and leaders from within a best-in-class corporate who wish to utilise that experience to build a new group where they retain control Enabling second-line management in high performing SME to buy-out their incumbent majority shareholder IC thesis is to acquire £2m to £15m turnover assets off-market and to aggregate them to an ultimate exit-scale of c£7-10m EBITDA (across a 3-5yr time horizon) before dual-track an exit process to Trade or Private Equity. We are sector agnostic and instead build around the experience and ideas of the teams and leaders we choose to work with. We do however have deep expertise in B2B SME non-discretionary and recurring revenue services - where we also have a series of priority sectors we want to start platforms in but don't yet have a leadership model for i.e Fire & Security, Pest, Lift & Building Services, Drainage & TICC. The fact we have customer access already through our other SME service platforms make these markets especially interesting. This advert is not for an immediate but instead to identify the leaders and teams we may choose to start a new platform strategy with. Typically, our time to transact on a new strategy is 3-6 months. To date, we have assisted leaders from around the world who have exited for over £2bn. Requirements Over 7 years experience at Board level Over 10 years experience of a particular single sector Demonstrable track record of regularly delivering scale and EBITDA growth Prior PE experience and (or) delivery of exits are desirable but not essential For outstanding candidates consideration would be given to Finance, Operations, Commercial, Product leaders stepping into their first MD role Location agnostic but generally preferred that candidates are or can be based North-West, Midlands or Yorkshire to be proximate to IC head office Package Industry leading equity reward & salary packages along with support to scale/exit Recognising IC unique equity award - all candidates will be expected to seed the acquisition vehicle with a meaningful capital commitment (if you are not comfortable investing a six-figure sum please do not apply)
Apr 22, 2026
Full time
Independence Capital ("IC") are a hybrid private equity & advisory firm specialising in seeding new buy-build strategies. IC provide a management-friendly alternative to legacy private equity for three types of teams and leaders: Enabling teams and leaders who have recently exited and who wish to utilise that experience on a similar buy-build but where they retain control Enabling teams and leaders from within a best-in-class corporate who wish to utilise that experience to build a new group where they retain control Enabling second-line management in high performing SME to buy-out their incumbent majority shareholder IC thesis is to acquire £2m to £15m turnover assets off-market and to aggregate them to an ultimate exit-scale of c£7-10m EBITDA (across a 3-5yr time horizon) before dual-track an exit process to Trade or Private Equity. We are sector agnostic and instead build around the experience and ideas of the teams and leaders we choose to work with. We do however have deep expertise in B2B SME non-discretionary and recurring revenue services - where we also have a series of priority sectors we want to start platforms in but don't yet have a leadership model for i.e Fire & Security, Pest, Lift & Building Services, Drainage & TICC. The fact we have customer access already through our other SME service platforms make these markets especially interesting. This advert is not for an immediate but instead to identify the leaders and teams we may choose to start a new platform strategy with. Typically, our time to transact on a new strategy is 3-6 months. To date, we have assisted leaders from around the world who have exited for over £2bn. Requirements Over 7 years experience at Board level Over 10 years experience of a particular single sector Demonstrable track record of regularly delivering scale and EBITDA growth Prior PE experience and (or) delivery of exits are desirable but not essential For outstanding candidates consideration would be given to Finance, Operations, Commercial, Product leaders stepping into their first MD role Location agnostic but generally preferred that candidates are or can be based North-West, Midlands or Yorkshire to be proximate to IC head office Package Industry leading equity reward & salary packages along with support to scale/exit Recognising IC unique equity award - all candidates will be expected to seed the acquisition vehicle with a meaningful capital commitment (if you are not comfortable investing a six-figure sum please do not apply)

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