Admin Lead Administration Manager

Admin Lead Administration Manager

The closing date is 27 April 2026

We are looking for a highly motivated Administration Team Leader to join our team.

The successful applicant will be required to provide efficient secretarial, administrative and management for the administrative team and at times to liaise with members of the public and a variety of professionals, both in primary and secondary care services.

Given the nature of this service, some patients may contact us in distress, and we are looking for resilient applicants, with a compassionate work ethos who can thrive with the right level of support being offered by the Administration Manager.

Excellent communication skills and a good level of IT literacy are essential.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

Main duties of the job

You will be responsible for the day-to-day management of the admin team, to provide efficient administrative and office service to Adult Psychology Service. To ensure patients and all contacts to the service are dealt with in a friendly, empathetic and professional manager and that the experience is positive.

You will deal with confidential, contentious and urgent material proactively in a sensitive and professional way liaising with the appropriate manager.

You will develop effective relationships with team members to enable productive and effective working across the team.

Use of E-procurement to purchase goods and services for the Adult Psychology Service, including financial spreadsheets and authorising payments within budget constraints.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Person Specification Education

• Administrative and/or Management qualification/or equivalent training/experience to BTEC level or equivalent
• Excellent communication and organisational skills; good writing, numerical and verbal skills; computer literate

Experience

• Experience of working in a busy department in a customer facing role
• NHS experience
• Recruitment and Selection experience
• Ability to communicate effectively with the public and all partner agencies on a range of matters
• Ability to deal with complaints
• Experience of Microsoft Office IT packages
• Experience with using Electronic Patient Record Systems, e.g. RiO

Qualities

• Ability to work independently and as part of a team
• Ability to work under pressure
• Excellent organisational skills with the ability to prioritise and use own initiative.
• Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Dorset HealthCare University NHS Foundation Trust