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customer coordinator
Places for People
Customer Service Coordinator
Places for People Exeter, Devon
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is click apply for full job details
Apr 26, 2026
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is click apply for full job details
Talent Finder
Welding Coordinator
Talent Finder
Welding Coordinator Rochdale, Greater Manchester Full Time, Permanent £40k + overtime at premium rates + 6% pension A world-class market leader in the manufacture of automatic combustion equipment is seeking a Welding Coordinator to join its rapidly expanding firm, which exports to over 40 countries worldwide and serves a broad range of blue-chip customers click apply for full job details
Apr 26, 2026
Full time
Welding Coordinator Rochdale, Greater Manchester Full Time, Permanent £40k + overtime at premium rates + 6% pension A world-class market leader in the manufacture of automatic combustion equipment is seeking a Welding Coordinator to join its rapidly expanding firm, which exports to over 40 countries worldwide and serves a broad range of blue-chip customers click apply for full job details
Uxbridge Employment Agency
Part-time Office Admin Coordinator
Uxbridge Employment Agency Windsor, Berkshire
Part-time Office Administrator/Coordinator Full-time equivalent Up to £40,000 (negotiable) Windsor (free on-site parking) Part-time hours Thursday and Friday 8.30 4pm 8 weeks full-time requirement to cover holiday We are seeking an experienced part-time office administrator/coordinator/manager for a small business based in Windsor. The role will predominantly be responsible for the smooth running of customer orders and ensuring service levels are maintained. However, this is a hands-on role, where you will also take ownership for the smooth running of the office. Duties include: Placing of purchase orders and acknowledging sales orders - Timely progressing of orders in our factory and with suppliers - Reviewing stock reports and ordering replacement stock - Dealing with customer queries on deliveries and pricing - Ensuring the ISO9001 system is managed effectively commercially - Quotes for customers (on some occasions) - Working closely with engineering team to update on order progress Please note the office is small, rustic and closely tied to the engineering part of the business. It is similar to working within a factory/warehouse type environment where you will be working very closely with the engineers ensuring orders are moving correctly and updating customers on progress. This is ideal for someone local, looking for part-time hours but able to cover full-time for other team members holiday. You will be working in alignment with another part-time office coordinator as part of a job-share. If you are looking for a local role, that pays well and has a lovely team and you are not looking for a glamourous office then please apply today! What You Need to Do Now: If this sounds like the perfect opportunity for you, apply today! Or, if it s not quite right but you know someone ideal, refer them to us and earn a £100 voucher when they re placed and pass probation. If you're interested, please submit your CV. Due to high application volumes, if we don t contact you within 48 hours, please assume you ve been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we act as an Employment Agency; for temporary/contract vacancies, we act as an Employment Business. We take your personal data seriously. To learn how we handle your data, visit our website where you can find our Data Privacy Notice.
Apr 26, 2026
Seasonal
Part-time Office Administrator/Coordinator Full-time equivalent Up to £40,000 (negotiable) Windsor (free on-site parking) Part-time hours Thursday and Friday 8.30 4pm 8 weeks full-time requirement to cover holiday We are seeking an experienced part-time office administrator/coordinator/manager for a small business based in Windsor. The role will predominantly be responsible for the smooth running of customer orders and ensuring service levels are maintained. However, this is a hands-on role, where you will also take ownership for the smooth running of the office. Duties include: Placing of purchase orders and acknowledging sales orders - Timely progressing of orders in our factory and with suppliers - Reviewing stock reports and ordering replacement stock - Dealing with customer queries on deliveries and pricing - Ensuring the ISO9001 system is managed effectively commercially - Quotes for customers (on some occasions) - Working closely with engineering team to update on order progress Please note the office is small, rustic and closely tied to the engineering part of the business. It is similar to working within a factory/warehouse type environment where you will be working very closely with the engineers ensuring orders are moving correctly and updating customers on progress. This is ideal for someone local, looking for part-time hours but able to cover full-time for other team members holiday. You will be working in alignment with another part-time office coordinator as part of a job-share. If you are looking for a local role, that pays well and has a lovely team and you are not looking for a glamourous office then please apply today! What You Need to Do Now: If this sounds like the perfect opportunity for you, apply today! Or, if it s not quite right but you know someone ideal, refer them to us and earn a £100 voucher when they re placed and pass probation. If you're interested, please submit your CV. Due to high application volumes, if we don t contact you within 48 hours, please assume you ve been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we act as an Employment Agency; for temporary/contract vacancies, we act as an Employment Business. We take your personal data seriously. To learn how we handle your data, visit our website where you can find our Data Privacy Notice.
Marine Society & Sea Cadets
Business Development Manager - Apprenticeships and Skills
Marine Society & Sea Cadets
Location: NSC, London SE1 Contract: Full time, 1-year Fixed Term One Year (initially) Salary: £35k + PRP (Performance Related Pay) Closing Date: 1st May 2026 Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation. You ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential. This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year. The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people including those from under-represented or marginalised groups. About the role This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes. Responsibilities To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships. To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners. To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence. To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories. To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show To research and monitor market trends, employer needs and competitor activity to inform business development strategy Requirements Minimum 2 years experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders Strong commercial acumen and ability to identify, grow and convert new business opportunities Experience using CRM systems to monitor and report on business leads Knowledge of CPD training or workforce development Benefits 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
Apr 26, 2026
Full time
Location: NSC, London SE1 Contract: Full time, 1-year Fixed Term One Year (initially) Salary: £35k + PRP (Performance Related Pay) Closing Date: 1st May 2026 Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation. You ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential. This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year. The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people including those from under-represented or marginalised groups. About the role This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes. Responsibilities To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships. To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners. To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence. To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories. To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show To research and monitor market trends, employer needs and competitor activity to inform business development strategy Requirements Minimum 2 years experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders Strong commercial acumen and ability to identify, grow and convert new business opportunities Experience using CRM systems to monitor and report on business leads Knowledge of CPD training or workforce development Benefits 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
Meridian Business Support
Customer Service Advisor
Meridian Business Support East Grinstead, Sussex
Would you like to use your experience within a busy call centre or contact centre environment in an important Customer Service Advisor role within a leading organisation that offers hybrid working and no evening shift work? A Customer Service Advisor opportunity has arisen within the busy membership services team at our client, a leading international membership organisation, where you will be responsible for providing customer help, support and guidance to members and non-members contacting the department with enquiries, complaints and queries relating to products and services. You will be providing a high level of service across various touch points including inbound and outbound calls, e-mail, webchat and social media. As a Customer Service Advisor, your role will involve: Managing all incoming and outgoing contact with customers in an efficient manner Promoting all services to members relating to membership, financial / insurance products, and site information Developing knowledge across the full range of products available for members Providing a high level of service and information to customers I am interested in speaking with candidates who have experience working as a Customer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator, within a fast paced, busy call centre or contact centre environment. Salary for this position is: 26,728 p.a. Benefits include: Hybrid working, discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more ! If you drive parking can be found a short walk from the office, but if you don't want to drive, their office is located within 5 minutes walk from the train station - so very easy to get to! Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Apr 26, 2026
Full time
Would you like to use your experience within a busy call centre or contact centre environment in an important Customer Service Advisor role within a leading organisation that offers hybrid working and no evening shift work? A Customer Service Advisor opportunity has arisen within the busy membership services team at our client, a leading international membership organisation, where you will be responsible for providing customer help, support and guidance to members and non-members contacting the department with enquiries, complaints and queries relating to products and services. You will be providing a high level of service across various touch points including inbound and outbound calls, e-mail, webchat and social media. As a Customer Service Advisor, your role will involve: Managing all incoming and outgoing contact with customers in an efficient manner Promoting all services to members relating to membership, financial / insurance products, and site information Developing knowledge across the full range of products available for members Providing a high level of service and information to customers I am interested in speaking with candidates who have experience working as a Customer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator, within a fast paced, busy call centre or contact centre environment. Salary for this position is: 26,728 p.a. Benefits include: Hybrid working, discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more ! If you drive parking can be found a short walk from the office, but if you don't want to drive, their office is located within 5 minutes walk from the train station - so very easy to get to! Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
The Work Shop Resourcing Ltd
Product Development Account Manager
The Work Shop Resourcing Ltd Ringwood, Hampshire
Out client is looking for a commercially driven, product-focused Account Manager to take ownership of key retail accounts. You will own the account end to end and will be responsible for achieving commercial targets while building strong relationships with the customers. You will be excited by product Innovation as this role will include working closely with the inhouse design team as well as operations and Asia team to deliver end to end customer solutions while managing margins, timelines and retail success. Key Responsibilities for Product Development Account Manager: Account Ownership : Lead the day-to-day management of retailer accounts, acting as the primary point of contact and ensuring all commercial, product, and operational needs are met. Product Development : Identify market opportunities and collaborate with the design team to deliver trend-led, relevant product ranges tailored to each customer. Commercial Responsibility : Manage pricing, margin, and costings with a focus on profitable growth. Prepare quotations, proposals, and range presentations. Project & Range Management : Own the critical path from brief to shelf. Ensure products are safe, compliant, and delivered on time, managing internal and external deadlines. Customer Meetings & Pitching : Attend client meetings (in person or virtual), present seasonal ranges, and be the face of the companies value proposition. Cross-Functional Collaboration : Work with Account Assistants and our Operations Coordinator to ensure flawless execution - from sample approvals to order tracking. Market Awareness : Monitor competitor activity and retail trends to influence product strategy and identify growth opportunities. Ideal Product Development Account Manager skills: Experience in account management, ideally with a background in retail, FMCG, consumer products, craft, gifting, or general merchandise. Strong commercial acumen with an understanding of product margins, pricing, and forecasting. Experience managing high-volume accounts and complex product ranges. Proven track record of delivering new product to market and working cross-functionally. A proactive, positive, and solutions-focused mindset. Comfortable leading customer meetings and presenting with confidence. Salary - 45,000 to 50,000 per annum doe Be part of a fast-growing, product-led business with a strong entrepreneurial spirit. Own accounts, not just manage them, true autonomy with accountability. Work in a business that values innovation, speed, and doing things properly. Opportunity for career growth as the company expands. Would suit candidates from the following back grounds: - FMCG, Buying, Product Manager, Product Development, Brand Management, Account Management
Apr 26, 2026
Full time
Out client is looking for a commercially driven, product-focused Account Manager to take ownership of key retail accounts. You will own the account end to end and will be responsible for achieving commercial targets while building strong relationships with the customers. You will be excited by product Innovation as this role will include working closely with the inhouse design team as well as operations and Asia team to deliver end to end customer solutions while managing margins, timelines and retail success. Key Responsibilities for Product Development Account Manager: Account Ownership : Lead the day-to-day management of retailer accounts, acting as the primary point of contact and ensuring all commercial, product, and operational needs are met. Product Development : Identify market opportunities and collaborate with the design team to deliver trend-led, relevant product ranges tailored to each customer. Commercial Responsibility : Manage pricing, margin, and costings with a focus on profitable growth. Prepare quotations, proposals, and range presentations. Project & Range Management : Own the critical path from brief to shelf. Ensure products are safe, compliant, and delivered on time, managing internal and external deadlines. Customer Meetings & Pitching : Attend client meetings (in person or virtual), present seasonal ranges, and be the face of the companies value proposition. Cross-Functional Collaboration : Work with Account Assistants and our Operations Coordinator to ensure flawless execution - from sample approvals to order tracking. Market Awareness : Monitor competitor activity and retail trends to influence product strategy and identify growth opportunities. Ideal Product Development Account Manager skills: Experience in account management, ideally with a background in retail, FMCG, consumer products, craft, gifting, or general merchandise. Strong commercial acumen with an understanding of product margins, pricing, and forecasting. Experience managing high-volume accounts and complex product ranges. Proven track record of delivering new product to market and working cross-functionally. A proactive, positive, and solutions-focused mindset. Comfortable leading customer meetings and presenting with confidence. Salary - 45,000 to 50,000 per annum doe Be part of a fast-growing, product-led business with a strong entrepreneurial spirit. Own accounts, not just manage them, true autonomy with accountability. Work in a business that values innovation, speed, and doing things properly. Opportunity for career growth as the company expands. Would suit candidates from the following back grounds: - FMCG, Buying, Product Manager, Product Development, Brand Management, Account Management
Jubilee Catering Recruitment
Customer Service Coordinator
Jubilee Catering Recruitment Curdworth, West Midlands
A Fantastic Customer Service Coordinator job near Birmingham (Curdworth) has become available at Hampton Kitchens, an industry leading manufacturer of cabinets and doors in the Kitchen Bedroom & Bathroom sector. This role is focused on supporting our retail and trade clients, providing accurate quotations, processing orders efficiently, and delivering exceptional customer service throughout each project lifecycle. Customer Service Coordinator job near Birmingham (Curdworth), Highlights: Full time, permanent position. Salary £27,500 - £30,000 based on experience. Monday to Friday, 7:30am 4pm. Office based role, located B76 9EF. Excellent growth potential within the customer service team. Friendly, supportive team culture with hands-on training and development. 20 Days annual leave + your birthday off. Company pension. Employee Discount. On site parking. Key Responsibilities: Prepare quotations and costings for customers. Process orders accurately and keep everything on track. Act as a main point of contact for customers, handling queries and providing updates. Work with internal teams to coordinate orders and deliveries. Keep customer and order information up to date on internal systems. Support with general admin, reporting, and order planning. Build strong relationships with customers and support repeat business. Follow up on quotes and help turn enquiries into orders. Help resolve any order or delivery issues quickly and professionally. Customer Service Coordinator job near Birmingham (Curdworth), Ideal Candidate: We are open to considering a variety of relevant past experience, with tailored training available depending on your background. You might currently be working in a Customer Service or Trade Sales role related to kitchen and bathroom, construction supplies or similar natured manufacturing business. Or you might even have held a technical/manufacturing job in the Kitchen Bedroom & Bathroom industry which has given you a good understanding of the sector and terminology, looking to transition into a Customer Service role. Must be able/ confident to use basic IT software such as Microsoft Excel and Emails. Strong communication skills and highly organised. If you are passionate about delivering outstanding customer service and have some form of relevant past experience, we encourage you to apply for this opportunity as a Customer Service Coordinator.
Apr 26, 2026
Full time
A Fantastic Customer Service Coordinator job near Birmingham (Curdworth) has become available at Hampton Kitchens, an industry leading manufacturer of cabinets and doors in the Kitchen Bedroom & Bathroom sector. This role is focused on supporting our retail and trade clients, providing accurate quotations, processing orders efficiently, and delivering exceptional customer service throughout each project lifecycle. Customer Service Coordinator job near Birmingham (Curdworth), Highlights: Full time, permanent position. Salary £27,500 - £30,000 based on experience. Monday to Friday, 7:30am 4pm. Office based role, located B76 9EF. Excellent growth potential within the customer service team. Friendly, supportive team culture with hands-on training and development. 20 Days annual leave + your birthday off. Company pension. Employee Discount. On site parking. Key Responsibilities: Prepare quotations and costings for customers. Process orders accurately and keep everything on track. Act as a main point of contact for customers, handling queries and providing updates. Work with internal teams to coordinate orders and deliveries. Keep customer and order information up to date on internal systems. Support with general admin, reporting, and order planning. Build strong relationships with customers and support repeat business. Follow up on quotes and help turn enquiries into orders. Help resolve any order or delivery issues quickly and professionally. Customer Service Coordinator job near Birmingham (Curdworth), Ideal Candidate: We are open to considering a variety of relevant past experience, with tailored training available depending on your background. You might currently be working in a Customer Service or Trade Sales role related to kitchen and bathroom, construction supplies or similar natured manufacturing business. Or you might even have held a technical/manufacturing job in the Kitchen Bedroom & Bathroom industry which has given you a good understanding of the sector and terminology, looking to transition into a Customer Service role. Must be able/ confident to use basic IT software such as Microsoft Excel and Emails. Strong communication skills and highly organised. If you are passionate about delivering outstanding customer service and have some form of relevant past experience, we encourage you to apply for this opportunity as a Customer Service Coordinator.
Customer Success Manager (Education)
TryHackMe Ltd
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Apr 26, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Attega Group Ltd
Customer Service Centre Supervisor
Attega Group Ltd Northfleet, Kent
Customer Service Centre Supervisor £38,000 - £45,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong team leadership skills? Have you worked in the electrical or mechanical industry before managing a helpdesk or scheduling/customer services team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £45,000 P/A , depending on experience. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!
Apr 26, 2026
Full time
Customer Service Centre Supervisor £38,000 - £45,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong team leadership skills? Have you worked in the electrical or mechanical industry before managing a helpdesk or scheduling/customer services team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £45,000 P/A , depending on experience. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!
Brook Street
Sales Coordinator
Brook Street Nuneaton, Warwickshire
Sales Coordinator Not essential but helpful if you have a background within Building Industry, Builders Merchants or Contractors. Key skills / abilities Previous experience in sales Confident with outbound calling and building customer relationships Excellent people skills Health and safety conscious Can work on own initiative and part of a team. Good time keeping and attendance. Ensure that outstanding customer service is upheld. Passionate Helpful but not mandatory - previous knowledge of Salesforce, Barbour ABI (project lead tracking) 40hrs per week - 8am - 5pm - Mon - Fri Office based, Liberty Way, Nuneaton 29K per annum Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2026
Full time
Sales Coordinator Not essential but helpful if you have a background within Building Industry, Builders Merchants or Contractors. Key skills / abilities Previous experience in sales Confident with outbound calling and building customer relationships Excellent people skills Health and safety conscious Can work on own initiative and part of a team. Good time keeping and attendance. Ensure that outstanding customer service is upheld. Passionate Helpful but not mandatory - previous knowledge of Salesforce, Barbour ABI (project lead tracking) 40hrs per week - 8am - 5pm - Mon - Fri Office based, Liberty Way, Nuneaton 29K per annum Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Escape
Sales Coordinator
Escape Stirling, Stirlingshire
We are recruiting a Sales Coordinator for our successful manufacturing client based in the Stirling area. This is a great opportunity to join a busy sales and logistics team supporting a wide customer base across the UK. The role suits someone who enjoys a fast pace, takes pride in accuracy and service, and can build strong working relationships across the business. You will manage a portfolio of customer accounts and act as a key point of contact for orders, enquiries and updates. You'll process new orders, maintain pricing records, support logistics with delivery planning and handle any issues with a calm, solutions focused approach. The role also includes daily administration and month end reporting. What you'll do Manage customer accounts and enter orders received by email or customer portals Check stock and volume availability and ensure orders are routed to the correct warehouse Maintain and update customer pricing information Handle customer queries and any issues, following through to full resolution Work with logistics to maximise loading schedules, match partial loads, book deliveries and update customers on any delays Liaise with hauliers when required to gather delivery updates Produce customer, product and general sales reports Work with the finance team on customer holds or proforma requests What you need Previous experience in a similar role is preferred but recent graduates in a related subject will also be considered Strong communication skills with a polite, professional approach Confident IT skills including MS Office, CRM and ERP systems Able to manage tasks in good time and stay organised under pressure Comfortable working as part of a wider team and also able to use your own initiative
Apr 26, 2026
Full time
We are recruiting a Sales Coordinator for our successful manufacturing client based in the Stirling area. This is a great opportunity to join a busy sales and logistics team supporting a wide customer base across the UK. The role suits someone who enjoys a fast pace, takes pride in accuracy and service, and can build strong working relationships across the business. You will manage a portfolio of customer accounts and act as a key point of contact for orders, enquiries and updates. You'll process new orders, maintain pricing records, support logistics with delivery planning and handle any issues with a calm, solutions focused approach. The role also includes daily administration and month end reporting. What you'll do Manage customer accounts and enter orders received by email or customer portals Check stock and volume availability and ensure orders are routed to the correct warehouse Maintain and update customer pricing information Handle customer queries and any issues, following through to full resolution Work with logistics to maximise loading schedules, match partial loads, book deliveries and update customers on any delays Liaise with hauliers when required to gather delivery updates Produce customer, product and general sales reports Work with the finance team on customer holds or proforma requests What you need Previous experience in a similar role is preferred but recent graduates in a related subject will also be considered Strong communication skills with a polite, professional approach Confident IT skills including MS Office, CRM and ERP systems Able to manage tasks in good time and stay organised under pressure Comfortable working as part of a wider team and also able to use your own initiative
Mears Group
Site Manager
Mears Group Hastings, Sussex
Site Manager page is loaded Site Managerlocations: Hastingstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £40,914.88 Site Manager Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard.In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria: SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management ( preferable ) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Apr 26, 2026
Full time
Site Manager page is loaded Site Managerlocations: Hastingstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £40,914.88 Site Manager Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard.In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria: SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management ( preferable ) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Unity Resourcing Ltd
Import Merchandiser / Order Processing Coordinator
Unity Resourcing Ltd Harrogate, Yorkshire
Import Merchandiser / Order Processing Coordinator Harrogate Full-Time £28,000 Are you highly organised, detail-driven, and passionate about delivering exceptional customer service? We re looking for a proactive Merchandiser / Order Processing Coordinator to join a dynamic team, supporting key accounts and ensuring seamless delivery from order to dispatch. About the Role Reporting to the Supply Chain Manager, you ll take ownership of order processing and merchandising for several major key accounts. You ll play a central role in keeping everything on track, working closely with customers, manufacturers, and internal teams to ensure products are delivered on time and to the highest standard. This is a fast-paced, collaborative role where strong communication, organisation, and problem-solving skills are essential. Key Responsibilities Manage critical paths to ensure on-time delivery, leading weekly reviews and resolving issues Process orders end-to-end: confirm with customers, place with factories, and maintain accurate records Act as the main point of contact for customers and suppliers, ensuring clear and timely communication Coordinate product details including colour approvals, packaging, and testing requirements Prepare and check invoices, packing lists, and related documentation Collaborate with internal teams (Technical, Design, Account Management) to meet customer goals Provide general administrative support and assist with meetings, travel, and team tasks as needed What We re Looking For Strong organisational skills with excellent attention to detail Ability to manage multiple priorities and meet deadlines Confident communicator with strong relationship-building skills Proactive and solutions-focused approach Experience in merchandising, supply chain, or order processing (preferred) What s in It for You? Salary of £28,000 Opportunity to work with major key accounts Collaborative and supportive team environment Exposure to international suppliers and potential travel opportunities A varied, fast-paced role with real responsibility Interested? Please send you CV ASAP to Louise - Unity Resourcing
Apr 26, 2026
Full time
Import Merchandiser / Order Processing Coordinator Harrogate Full-Time £28,000 Are you highly organised, detail-driven, and passionate about delivering exceptional customer service? We re looking for a proactive Merchandiser / Order Processing Coordinator to join a dynamic team, supporting key accounts and ensuring seamless delivery from order to dispatch. About the Role Reporting to the Supply Chain Manager, you ll take ownership of order processing and merchandising for several major key accounts. You ll play a central role in keeping everything on track, working closely with customers, manufacturers, and internal teams to ensure products are delivered on time and to the highest standard. This is a fast-paced, collaborative role where strong communication, organisation, and problem-solving skills are essential. Key Responsibilities Manage critical paths to ensure on-time delivery, leading weekly reviews and resolving issues Process orders end-to-end: confirm with customers, place with factories, and maintain accurate records Act as the main point of contact for customers and suppliers, ensuring clear and timely communication Coordinate product details including colour approvals, packaging, and testing requirements Prepare and check invoices, packing lists, and related documentation Collaborate with internal teams (Technical, Design, Account Management) to meet customer goals Provide general administrative support and assist with meetings, travel, and team tasks as needed What We re Looking For Strong organisational skills with excellent attention to detail Ability to manage multiple priorities and meet deadlines Confident communicator with strong relationship-building skills Proactive and solutions-focused approach Experience in merchandising, supply chain, or order processing (preferred) What s in It for You? Salary of £28,000 Opportunity to work with major key accounts Collaborative and supportive team environment Exposure to international suppliers and potential travel opportunities A varied, fast-paced role with real responsibility Interested? Please send you CV ASAP to Louise - Unity Resourcing
Blayze Unguem Ltd
Project Manager, Event and Exhibition Graphics
Blayze Unguem Ltd
Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Graphics coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European exhibitions and events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, the role is split between home based & operating from their prestige location at the London ExCel, plus you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. To £Good salary depending on level / experience + a generous travel allowance & excellent benefits package Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, coordinator
Apr 26, 2026
Full time
Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Graphics coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European exhibitions and events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, the role is split between home based & operating from their prestige location at the London ExCel, plus you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. To £Good salary depending on level / experience + a generous travel allowance & excellent benefits package Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, coordinator
Dynamite Recruitment
Coordinator
Dynamite Recruitment Cosham, Hampshire
Coordinator Location: Cosham/Hybrid (2 Days Remote, 3 Days Office After Probation) Salary: £28,500 plus a 5% annual Hours: Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM) Dynamite Recruitment is currently working on behalf of a well-established award-winning organisation who are UK wide. Our client pride themselves on providing a specialist service and due to changes within the business are now looking to recruit a Customer Service Coordinator to manage client accounts. As a Customer Coordinator you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships. What You'll Be Doing Acting as the main point of contact for assigned accounts, ensuring excellent client management Assisting customers with enquiries via email & phone Managing business customer relationships and strengthening key accounts Handling enquiries from start to finish and providing tailored solutions Resolving complaints where required and ensuring a positive outcome Liaising with third parties & internal teams to support client needs Completing high volumes of administrative tasks related to account management What We're Looking For Previous experience in an Account Manager/Co-ordination/Call Handling role or telephone-based customer service/call centre experience Ability to manage multiple client accounts and meet deadlines Strong communication, negotiation, and relationship management skills Excellent multitasking and organisational abilities Strong administrative skills with attention to detail Proficiency in Microsoft Office (Excel & Outlook) If you're a proactive and results-driven Coordinator/Account Manager looking to take the next step in your career, we want to hear from you! To apply, please submit your CV or contact Fran Curtis for more details.
Apr 26, 2026
Full time
Coordinator Location: Cosham/Hybrid (2 Days Remote, 3 Days Office After Probation) Salary: £28,500 plus a 5% annual Hours: Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM) Dynamite Recruitment is currently working on behalf of a well-established award-winning organisation who are UK wide. Our client pride themselves on providing a specialist service and due to changes within the business are now looking to recruit a Customer Service Coordinator to manage client accounts. As a Customer Coordinator you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships. What You'll Be Doing Acting as the main point of contact for assigned accounts, ensuring excellent client management Assisting customers with enquiries via email & phone Managing business customer relationships and strengthening key accounts Handling enquiries from start to finish and providing tailored solutions Resolving complaints where required and ensuring a positive outcome Liaising with third parties & internal teams to support client needs Completing high volumes of administrative tasks related to account management What We're Looking For Previous experience in an Account Manager/Co-ordination/Call Handling role or telephone-based customer service/call centre experience Ability to manage multiple client accounts and meet deadlines Strong communication, negotiation, and relationship management skills Excellent multitasking and organisational abilities Strong administrative skills with attention to detail Proficiency in Microsoft Office (Excel & Outlook) If you're a proactive and results-driven Coordinator/Account Manager looking to take the next step in your career, we want to hear from you! To apply, please submit your CV or contact Fran Curtis for more details.
CROWD CREATIVE
Junior Sales Support Coordinator (Workplace Product Design)
CROWD CREATIVE
About The Role: We are working with a recognised and growing design and build studio that works with leading international brands. They are known for transformative workplace projects and are looking for a Junior Sales Support Coordinator to join their social and friendly London team. In this role, you will support client communications and meetings and work closely with the project team throughout the duration of the projects to ensure seamless and successful delivery. You will be responsible for putting together varying-sized quotations from small boutique to multi-million-pound, large-scale projects, arranging project samples, liaising with suppliers and external clients whilst displaying outstanding customer service. The ideal person will have previous experience in the furniture design space, a genuine interest in the design sector and will be outgoing, confident and friendly with excellent communication skills. Our client offers a collaborative and ambitious team environment, with benefits including private healthcare, enhanced annual leave, professional development support, clear progression opportunities and regular social events. It's an excellent opportunity to grow your skillset within a well-respected practice in the industry. Please note, this role is strictly 5 days a week in office. Key Responsibilities: Creating quotes and project budgets Communicating with suppliers to manage timely orders Producing samples for clients Liaising with sales team to arrange orders Authorising invoices, matching them accurately against POs Work closely with the finance team to ensure budgets are adhered to Client engagement in person, over the phone and via email Key Skills/Requirements: Experience working in the furniture industry / procurement / project coordination Excellent customer service skills Proficiency in Microsoft Excel Strong organisational skill Excellent attention to detail and time management Strong written and verbal communication skills in English A proactive, positive, can-do attitude To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Apr 26, 2026
Full time
About The Role: We are working with a recognised and growing design and build studio that works with leading international brands. They are known for transformative workplace projects and are looking for a Junior Sales Support Coordinator to join their social and friendly London team. In this role, you will support client communications and meetings and work closely with the project team throughout the duration of the projects to ensure seamless and successful delivery. You will be responsible for putting together varying-sized quotations from small boutique to multi-million-pound, large-scale projects, arranging project samples, liaising with suppliers and external clients whilst displaying outstanding customer service. The ideal person will have previous experience in the furniture design space, a genuine interest in the design sector and will be outgoing, confident and friendly with excellent communication skills. Our client offers a collaborative and ambitious team environment, with benefits including private healthcare, enhanced annual leave, professional development support, clear progression opportunities and regular social events. It's an excellent opportunity to grow your skillset within a well-respected practice in the industry. Please note, this role is strictly 5 days a week in office. Key Responsibilities: Creating quotes and project budgets Communicating with suppliers to manage timely orders Producing samples for clients Liaising with sales team to arrange orders Authorising invoices, matching them accurately against POs Work closely with the finance team to ensure budgets are adhered to Client engagement in person, over the phone and via email Key Skills/Requirements: Experience working in the furniture industry / procurement / project coordination Excellent customer service skills Proficiency in Microsoft Excel Strong organisational skill Excellent attention to detail and time management Strong written and verbal communication skills in English A proactive, positive, can-do attitude To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
H2O Recruitment Services
Sales & Service Coordinator - Marine
H2O Recruitment Services Southampton, Hampshire
Sales & Service Coordinator Location: Southampton (Office-Based) Hours: 35 hours per week (flexitime available) Overview An established and highly reputable organisation is seeking to appoint a Sales & Service Coordinator to join their team. This is a key position within the business. A structured training period will be provided, offering the successful candidate the opportunity to gain valuable knowledge and ensure a smooth transition into the role. The position sits at the intersection of sales, operations, and customer service, supporting the day-to-day running of the business and ensuring a high level of service delivery to clients. Key Responsibilities Sales Support Preparation of quotations, proposals, and customer documentation Processing customer orders and maintaining accurate records Providing administrative support to the sales function Customer Service Acting as a key point of contact for existing customers Responding to enquiries, requests, and service-related queries Managing customer expectations and maintaining strong relationships Order & Project Coordination Managing orders from initial enquiry through to completion Monitoring progress and proactively addressing delays Keeping customers informed throughout the process Operational Coordination Scheduling and coordinating engineers Raising purchase orders and invoices Liaising with internal departments including sales, engineering, logistics, and finance Day-to-Day Activities Responding to customer emails and telephone enquiries Processing orders, purchase orders, and invoices Updating internal systems and spreadsheets Coordinating engineer schedules Supporting sales of equipment and spare parts Candidate Requirements Previous experience in a coordination, administrative, or customer-facing role Strong organisational skills with excellent attention to detail Confident communication skills, both written and verbal Proficiency in Microsoft Office (Excel and Word essential) Experience with Sage (desirable but not essential) Ability to manage multiple priorities and work effectively under pressure A proactive and team-oriented approach Knowledge or experience within the Marine industry (commercial or naval) Working Environment & Benefits Office-based role in Southampton 35-hour working week (excluding lunch breaks) Flexitime policy (option to compress hours and finish early on Fridays) 20 days annual leave plus bank holidays Supportive, team-oriented working environment with a strong focus on employee retention
Apr 26, 2026
Full time
Sales & Service Coordinator Location: Southampton (Office-Based) Hours: 35 hours per week (flexitime available) Overview An established and highly reputable organisation is seeking to appoint a Sales & Service Coordinator to join their team. This is a key position within the business. A structured training period will be provided, offering the successful candidate the opportunity to gain valuable knowledge and ensure a smooth transition into the role. The position sits at the intersection of sales, operations, and customer service, supporting the day-to-day running of the business and ensuring a high level of service delivery to clients. Key Responsibilities Sales Support Preparation of quotations, proposals, and customer documentation Processing customer orders and maintaining accurate records Providing administrative support to the sales function Customer Service Acting as a key point of contact for existing customers Responding to enquiries, requests, and service-related queries Managing customer expectations and maintaining strong relationships Order & Project Coordination Managing orders from initial enquiry through to completion Monitoring progress and proactively addressing delays Keeping customers informed throughout the process Operational Coordination Scheduling and coordinating engineers Raising purchase orders and invoices Liaising with internal departments including sales, engineering, logistics, and finance Day-to-Day Activities Responding to customer emails and telephone enquiries Processing orders, purchase orders, and invoices Updating internal systems and spreadsheets Coordinating engineer schedules Supporting sales of equipment and spare parts Candidate Requirements Previous experience in a coordination, administrative, or customer-facing role Strong organisational skills with excellent attention to detail Confident communication skills, both written and verbal Proficiency in Microsoft Office (Excel and Word essential) Experience with Sage (desirable but not essential) Ability to manage multiple priorities and work effectively under pressure A proactive and team-oriented approach Knowledge or experience within the Marine industry (commercial or naval) Working Environment & Benefits Office-based role in Southampton 35-hour working week (excluding lunch breaks) Flexitime policy (option to compress hours and finish early on Fridays) 20 days annual leave plus bank holidays Supportive, team-oriented working environment with a strong focus on employee retention
Red Recruit Ltd
Multi-Modal Export Coordinator
Red Recruit Ltd Basildon, Essex
Multi-Modal Export Coordinator Location: Thames Gateway Area Fully office based Our client, a well-established freight forwarding business, is looking to appoint a Multi-Modal Export Coordinator to join their busy team in the Basildon area. This is an excellent opportunity for someone with solid export freight forwarding experience across road, air and ocean, who enjoys working in a fast-paced environment and can manage shipments from booking through to completion. About the Role As a Multi-Modal Export Coordinator, you will be responsible for the day-to-day management of export bookings, ensuring client requirements are met in a timely and cost-effective manner. You will liaise with customers, overseas agents, suppliers, warehouse teams and internal departments to ensure the smooth running of export operations, while maintaining high levels of accuracy and customer service. Main Responsibilities: Managing export bookings across road, air and sea freight Handling export enquiries and customer bookings Preparing and processing export shipping documentation Coordinating collections and overseas deliveries Liaising with overseas agents, carriers, warehouse teams and internal departments Supporting with customs paperwork and export procedures Negotiating rates with suppliers to obtain competitive pricing Ensuring all costs are accurately logged onto jobs Creating and updating shipments within internal systems (e.g. LBase) Invoicing jobs in a timely manner Liaising with accounts regarding sales and cost queries Supporting sales leads and assisting with development of new and existing business Maintaining accurate shipment and documentation records Assisting colleagues during peak periods and covering other areas when required Key Requirements: Proven experience within export freight forwarding is essential Experience in a multi-modal export role, covering road, air and sea freight Strong understanding of export documentation and operational processes Working knowledge of customs procedures is advantageous Experience liaising with overseas agents and third-party providers Strong communication and customer service skills Good negotiation skills and commercial awareness High attention to detail and accuracy Ability to manage multiple tasks and deadlines GCSE Maths and English (Grade 4/5 or above) Previous office-based experience within freight/logistics How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. E: T: If you'd like to know more about this opportunity, or you know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Apr 26, 2026
Full time
Multi-Modal Export Coordinator Location: Thames Gateway Area Fully office based Our client, a well-established freight forwarding business, is looking to appoint a Multi-Modal Export Coordinator to join their busy team in the Basildon area. This is an excellent opportunity for someone with solid export freight forwarding experience across road, air and ocean, who enjoys working in a fast-paced environment and can manage shipments from booking through to completion. About the Role As a Multi-Modal Export Coordinator, you will be responsible for the day-to-day management of export bookings, ensuring client requirements are met in a timely and cost-effective manner. You will liaise with customers, overseas agents, suppliers, warehouse teams and internal departments to ensure the smooth running of export operations, while maintaining high levels of accuracy and customer service. Main Responsibilities: Managing export bookings across road, air and sea freight Handling export enquiries and customer bookings Preparing and processing export shipping documentation Coordinating collections and overseas deliveries Liaising with overseas agents, carriers, warehouse teams and internal departments Supporting with customs paperwork and export procedures Negotiating rates with suppliers to obtain competitive pricing Ensuring all costs are accurately logged onto jobs Creating and updating shipments within internal systems (e.g. LBase) Invoicing jobs in a timely manner Liaising with accounts regarding sales and cost queries Supporting sales leads and assisting with development of new and existing business Maintaining accurate shipment and documentation records Assisting colleagues during peak periods and covering other areas when required Key Requirements: Proven experience within export freight forwarding is essential Experience in a multi-modal export role, covering road, air and sea freight Strong understanding of export documentation and operational processes Working knowledge of customs procedures is advantageous Experience liaising with overseas agents and third-party providers Strong communication and customer service skills Good negotiation skills and commercial awareness High attention to detail and accuracy Ability to manage multiple tasks and deadlines GCSE Maths and English (Grade 4/5 or above) Previous office-based experience within freight/logistics How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. E: T: If you'd like to know more about this opportunity, or you know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Acorn by Synergie
Office Manager
Acorn by Synergie Newton Abbot, Devon
Office Manager Outskirts of Newton Abbot Salary DOE 9am-5pm Monday-Friday Permanent Introduction Acorn by Synergie is recruiting for a highly organised and proactive Office Manager to join a busy team based on the outskirts of Newton Abbot. This is a varied, hands-on role where you will play a key part in keeping day-to-day operations running smoothly while supporting engineers, clients, and suppliers. Key Duties: Manage calls, emails, enquiries, and general office administration. Schedule engineers, organise workloads, and update job systems. Prepare quotations, place orders, and support invoicing processes. Liaise with suppliers, subcontractors, and customers. Support marketing activity and communications. Assist with HR administration, onboarding, and compliance. Maintain accurate records, systems, and documentation. Requirements: Highly organised with strong attention to detail. Confident managing multiple priorities. Strong communication skills. Proactive and able to work independently. Previous experience in an Office Manager, Coordinator, or Senior Admin role preferred. What We Offer: Monday-Friday, 9am-5pm (1 hour unpaid break), with flexible or job share options considered. Stable, long-term opportunity. Supportive team environment. Varied role with real ownership. Interested? Apply now or contact Lisa at the Acorn by Synergie Newton Abbot branch. Acorn by Synergie acts as an employment agency for permanent recruitment.
Apr 25, 2026
Full time
Office Manager Outskirts of Newton Abbot Salary DOE 9am-5pm Monday-Friday Permanent Introduction Acorn by Synergie is recruiting for a highly organised and proactive Office Manager to join a busy team based on the outskirts of Newton Abbot. This is a varied, hands-on role where you will play a key part in keeping day-to-day operations running smoothly while supporting engineers, clients, and suppliers. Key Duties: Manage calls, emails, enquiries, and general office administration. Schedule engineers, organise workloads, and update job systems. Prepare quotations, place orders, and support invoicing processes. Liaise with suppliers, subcontractors, and customers. Support marketing activity and communications. Assist with HR administration, onboarding, and compliance. Maintain accurate records, systems, and documentation. Requirements: Highly organised with strong attention to detail. Confident managing multiple priorities. Strong communication skills. Proactive and able to work independently. Previous experience in an Office Manager, Coordinator, or Senior Admin role preferred. What We Offer: Monday-Friday, 9am-5pm (1 hour unpaid break), with flexible or job share options considered. Stable, long-term opportunity. Supportive team environment. Varied role with real ownership. Interested? Apply now or contact Lisa at the Acorn by Synergie Newton Abbot branch. Acorn by Synergie acts as an employment agency for permanent recruitment.
Cast UK Limited
Transport Planner
Cast UK Limited Manchester, Lancashire
Transport Planner / Coordinator Greater Manchester £28,000 - £32,000 (DOE) Monday - Thursday: 08:00 - 16:30 Friday: 08:00 - 15: days holiday + bank holidays We're working with a well-established and growing logistics operation looking to strengthen its transport team with an additional Transport Planner / Coordinator. This is a fast-paced, hands-on role where you'll play a key part in coordinating daily deliveries and collections, supporting both an internal fleet and external haulage partners. You'll be working with a mix of Curtainsider and HIAB vehicles, ensuring operations run smoothly while delivering excellent customer service. The Role: Plan and coordinate daily deliveries and collections Organise loads across internal fleet and external hauliers Manage Curtainsider and HIAB vehicle requirements Liaise with customers, drivers, and hauliers to confirm bookings and site details Maintain accurate transport records and planning data Work closely with production and supervisors to manage daily priorities Support general transport administration and operational tasks What We're Looking For: Previous experience in transport planning or logistics (preferred) Strong Excel skills - confident using spreadsheets on a daily basis Excellent communication skills across operational teams Highly organised with the ability to prioritise in a busy environment Strong attention to detail and a proactive, problem-solving mindset This is a great opportunity for someone looking for a stable role within a busy and supportive transport environment, where you can make a real impact day-to-day. Interested? Apply now or get in touch to find out more. About Cast UK Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in Business Change & Transformation, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit
Apr 25, 2026
Full time
Transport Planner / Coordinator Greater Manchester £28,000 - £32,000 (DOE) Monday - Thursday: 08:00 - 16:30 Friday: 08:00 - 15: days holiday + bank holidays We're working with a well-established and growing logistics operation looking to strengthen its transport team with an additional Transport Planner / Coordinator. This is a fast-paced, hands-on role where you'll play a key part in coordinating daily deliveries and collections, supporting both an internal fleet and external haulage partners. You'll be working with a mix of Curtainsider and HIAB vehicles, ensuring operations run smoothly while delivering excellent customer service. The Role: Plan and coordinate daily deliveries and collections Organise loads across internal fleet and external hauliers Manage Curtainsider and HIAB vehicle requirements Liaise with customers, drivers, and hauliers to confirm bookings and site details Maintain accurate transport records and planning data Work closely with production and supervisors to manage daily priorities Support general transport administration and operational tasks What We're Looking For: Previous experience in transport planning or logistics (preferred) Strong Excel skills - confident using spreadsheets on a daily basis Excellent communication skills across operational teams Highly organised with the ability to prioritise in a busy environment Strong attention to detail and a proactive, problem-solving mindset This is a great opportunity for someone looking for a stable role within a busy and supportive transport environment, where you can make a real impact day-to-day. Interested? Apply now or get in touch to find out more. About Cast UK Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in Business Change & Transformation, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit

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