Repairs and Maintenance Coordinator

About the Role

Full time, office based position.

I am seeking a highly organised and proactive Repairs Administrator to support the delivery of responsive repairs and maintenance services within a housing environment.

You will play a key role in ensuring repairs are logged, scheduled, and completed efficiently, while delivering excellent customer service to residents and supporting contractors and internal teams.

Key Responsibilities

• Act as a first point of contact for residents reporting repairs via phone, email, or online systems
• Log and raise repair requests accurately using internal systems
• Schedule and coordinate appointments with contractors and operatives
• Monitor repair progress and follow up to ensure timely completion
• Liaise with contractors, tenants, and internal teams to resolve queries
• Maintain accurate records and ensure compliance with service standards
• Support with complaints and ensure issues are handled promptly and professionally
• Assist in tracking KPIs and performance targets within the repairs service

If you feel like this is the right role for you, please click apply now!

Feel free to give me a call to discuss this position further on: (phone number removed)