Job Description
Office Administrator - Order Processing
Monday to Friday 8:00am - 4:30pm 28,000 + Pension + Parking + 28 Days Holiday
A well-established and friendly business is looking for a reliable Office Administrator to support its busy order processing function. This is a structured, customer-focused role where accuracy, organisation and great communication really matter.
If you enjoy keeping things running smoothly and being the link between customers, systems and internal teams, this could be a great fit.
The Role
You'll play a key part in ensuring customer orders are processed efficiently via phone and online portal systems, helping maintain excellent service standards.
Key responsibilities include:
- Processing customer orders received by phone and customer portal
- Checking order accuracy and resolving queries
- Liaising with customers regarding delivery updates and amendments
- Supporting internal teams with order information
- Maintaining accurate system records and administration
- Providing general office support where required
What We're Looking For
- Previous administration or order processing experience
- Confident telephone manner and customer communication skills
- Strong attention to detail and accuracy
- Comfortable working with internal systems / portals
- Organised and dependable team player
- Good working knowledge of Microsoft Office
What's on Offer
- Salary 28,000
- Monday-Friday working hours (no weekends)
- 8:00am - 4:30pm early finish lifestyle
- Company pension scheme
- On-site parking
- 28 days holiday (including bank holidays)
- Supportive and stable working environment
This role would suit someone from backgrounds such as:
Office Administrator, Sales Administrator, Customer Service Administrator, Order Processor, Internal Support Coordinator
Apply now to join a friendly team in a stable, long-term position with great working hours.
