This temporary role as a Customer Fulfilment Coordinator in the FMCG sector involves supporting the smooth operation of secretarial and business support functions. The ideal candidate will ensure accurate and efficient coordination of customer-related tasks in a fast-paced environment. Client Details The employer is a mid-sized organisation within the FMCG industry, committed to delivering exceptional service and operational excellence. They are known for fostering a professional and results-focused work environment. Description Coordinate customer fulfilment processes to ensure timely and accurate service delivery. Manage and update customer records, ensuring all information is current and accurate. Assist with scheduling and communication to meet customer needs effectively. Handle incoming customer inquiries and provide solutions in a professional manner. Collaborate with internal teams to resolve any fulfilment-related issues. Monitor and track orders, ensuring they meet delivery timelines and quality standards. Prepare reports and summaries for management as required. Support the secretarial and business support department with administrative tasks. Profile A successful Temporary Customer Fulfilment Coordinator should have: Previous experience in a customer service or administrative role, ideally within the FMCG industry. Strong organisational and multitasking skills to manage a dynamic workload. Proficiency in using office software and customer management systems. Excellent communication skills, both written and verbal. A proactive approach to problem-solving and the ability to work independently. A keen eye for detail to ensure accuracy in customer records and reporting. Flexibility to adapt to temporary assignments with a positive attitude. Job Offer Opportunity to work in a professional and supportive team environment. Convenient location in Geneva. Exposure to secretarial and business support operations. This is an excellent opportunity for individuals looking to enhance their skills and gain experience in a reputable organisation. If you believe you are a good fit for the Temporary Customer Fulfilment Coordinator role, please apply today!
Apr 22, 2026
Seasonal
This temporary role as a Customer Fulfilment Coordinator in the FMCG sector involves supporting the smooth operation of secretarial and business support functions. The ideal candidate will ensure accurate and efficient coordination of customer-related tasks in a fast-paced environment. Client Details The employer is a mid-sized organisation within the FMCG industry, committed to delivering exceptional service and operational excellence. They are known for fostering a professional and results-focused work environment. Description Coordinate customer fulfilment processes to ensure timely and accurate service delivery. Manage and update customer records, ensuring all information is current and accurate. Assist with scheduling and communication to meet customer needs effectively. Handle incoming customer inquiries and provide solutions in a professional manner. Collaborate with internal teams to resolve any fulfilment-related issues. Monitor and track orders, ensuring they meet delivery timelines and quality standards. Prepare reports and summaries for management as required. Support the secretarial and business support department with administrative tasks. Profile A successful Temporary Customer Fulfilment Coordinator should have: Previous experience in a customer service or administrative role, ideally within the FMCG industry. Strong organisational and multitasking skills to manage a dynamic workload. Proficiency in using office software and customer management systems. Excellent communication skills, both written and verbal. A proactive approach to problem-solving and the ability to work independently. A keen eye for detail to ensure accuracy in customer records and reporting. Flexibility to adapt to temporary assignments with a positive attitude. Job Offer Opportunity to work in a professional and supportive team environment. Convenient location in Geneva. Exposure to secretarial and business support operations. This is an excellent opportunity for individuals looking to enhance their skills and gain experience in a reputable organisation. If you believe you are a good fit for the Temporary Customer Fulfilment Coordinator role, please apply today!
Customer Experience - German speaking Permanent Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Apr 22, 2026
Full time
Customer Experience - German speaking Permanent Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Logistics/Warehouse Coordinator Location: Bingley / Keighley (BD20) Contract: Full time, Permanent Salary: £26,000 - £27,000 (DOE) We are looking for a Logistics Coordinator to join a well-established and growing business in Keighley. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys being at the heart of warehouse and logistics operations. This role is predominantly desk-based, but there will be occasional trips to the warehouse and shop floor to support operations. The Role You will play a key role in supporting the smooth and efficient coordination of warehouse activities, ensuring inventory accuracy, maintaining compliance standards, and driving continuous improvement across operations. Key Responsibilities: Carry out regular stock checks and audits to maintain accurate inventory records Ensure compliance with health & safety and operational standards Produce and analyse reports on warehouse performance Maintain accurate documentation using Microsoft Office systems Identify and implement improvements to optimise space and workflow efficiency Liaise with internal teams and international colleagues Attend and contribute to meetings (in-person and via Teams) Support training of warehouse staff on processes and safety procedures Deliver a high level of customer service internally and with external partners About You Strong Excel and Word skills Experience with ERP systems (SAP desirable) Highly organised with excellent attention to detail Able to manage multiple tasks and work both independently and as part of a team Confident communicator with strong written and verbal skills Comfortable working in a fast-paced environment and making decisions under pressure Understanding of audits and compliance processes Additional Qualities Safety-focused mindset Flexible and adaptable approach Team player with a proactive attitude This is a fantastic opportunity for someone looking for a desk-based role with variety, where you can make a real impact on logistics and warehouse operations while occasionally getting out on the floor to support the team Interested? Apply now!
Apr 22, 2026
Full time
Logistics/Warehouse Coordinator Location: Bingley / Keighley (BD20) Contract: Full time, Permanent Salary: £26,000 - £27,000 (DOE) We are looking for a Logistics Coordinator to join a well-established and growing business in Keighley. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys being at the heart of warehouse and logistics operations. This role is predominantly desk-based, but there will be occasional trips to the warehouse and shop floor to support operations. The Role You will play a key role in supporting the smooth and efficient coordination of warehouse activities, ensuring inventory accuracy, maintaining compliance standards, and driving continuous improvement across operations. Key Responsibilities: Carry out regular stock checks and audits to maintain accurate inventory records Ensure compliance with health & safety and operational standards Produce and analyse reports on warehouse performance Maintain accurate documentation using Microsoft Office systems Identify and implement improvements to optimise space and workflow efficiency Liaise with internal teams and international colleagues Attend and contribute to meetings (in-person and via Teams) Support training of warehouse staff on processes and safety procedures Deliver a high level of customer service internally and with external partners About You Strong Excel and Word skills Experience with ERP systems (SAP desirable) Highly organised with excellent attention to detail Able to manage multiple tasks and work both independently and as part of a team Confident communicator with strong written and verbal skills Comfortable working in a fast-paced environment and making decisions under pressure Understanding of audits and compliance processes Additional Qualities Safety-focused mindset Flexible and adaptable approach Team player with a proactive attitude This is a fantastic opportunity for someone looking for a desk-based role with variety, where you can make a real impact on logistics and warehouse operations while occasionally getting out on the floor to support the team Interested? Apply now!
Customer Care Coordinator Location: Glasgow Hours: Full-time, Permanent Salary: Circa £26,400 (experience dependant) plus & benefits About the Opportunity Are you passionate about delivering outstanding customer service and taking ownership of the customer journey? This is a fantastic opportunity to join a well-established UK housebuilder as a Customer Care Coordinator , where your contribution genuinely makes a difference to homeowners and the wider business. This role sits at the heart of the customer experience function and is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in building strong relationships. What's on Offer Competitive salary and performance-related bonus Life assurance and contributory pension scheme Health and wellbeing support Employee benefits platform with retail discounts and wellbeing resources A supportive, inclusive culture with a strong focus on personal development Opportunity to be part of a customer-focused business committed to quality and continuous improvement The Role As a Customer Care Coordinator , you will play a key role in ensuring homeowners feel supported, informed, and valued throughout the after-sales journey. Acting as the main point of contact, you'll coordinate the resolution of issues efficiently and professionally, working closely with internal teams and external contractors to deliver a high standard of service. You will manage your own portfolio of properties, maintaining clear communication and ensuring all actions are completed in line with service level agreements and industry standards. About You We're looking for someone who is customer-focused, organised, and confident managing multiple priorities. You'll ideally have: Excellent written and verbal communication skills A calm, solutions-focused approach, even under pressure Strong organisational skills with close attention to detail The ability to take ownership and see tasks through to completion Confidence using IT systems, including Microsoft Word, Excel, and Outlook (experience with CRM or property systems is a plus but not essential) A collaborative attitude, with resilience, flexibility, and initiative A full driving licence and access to a vehicle (desirable for site visits) Key Responsibilities Act as the first point of contact for customers via phone, email, and online portals, handling queries with empathy and professionalism Take ownership of customer cases from initial contact through to resolution, providing regular updates and managing expectations Accurately log and maintain all customer interactions and actions on internal systems Coordinate repair and maintenance works by scheduling operatives and subcontractors, monitoring progress and completion Carry out follow-up and courtesy calls to confirm satisfaction and identify further support needs Build effective working relationships with contractors, site teams, and technical specialists Attend site visits where required to support issue resolution Ensure activity aligns with company timelines, service standards, and relevant industry codes Support continuous improvement by contributing feedback and learning from customer insights Provide general administrative support, including documentation, reporting, and cost controls where required Why Apply? This is more than a customer service role - it's an opportunity to be part of a business that values quality! Apply Today!
Apr 22, 2026
Full time
Customer Care Coordinator Location: Glasgow Hours: Full-time, Permanent Salary: Circa £26,400 (experience dependant) plus & benefits About the Opportunity Are you passionate about delivering outstanding customer service and taking ownership of the customer journey? This is a fantastic opportunity to join a well-established UK housebuilder as a Customer Care Coordinator , where your contribution genuinely makes a difference to homeowners and the wider business. This role sits at the heart of the customer experience function and is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in building strong relationships. What's on Offer Competitive salary and performance-related bonus Life assurance and contributory pension scheme Health and wellbeing support Employee benefits platform with retail discounts and wellbeing resources A supportive, inclusive culture with a strong focus on personal development Opportunity to be part of a customer-focused business committed to quality and continuous improvement The Role As a Customer Care Coordinator , you will play a key role in ensuring homeowners feel supported, informed, and valued throughout the after-sales journey. Acting as the main point of contact, you'll coordinate the resolution of issues efficiently and professionally, working closely with internal teams and external contractors to deliver a high standard of service. You will manage your own portfolio of properties, maintaining clear communication and ensuring all actions are completed in line with service level agreements and industry standards. About You We're looking for someone who is customer-focused, organised, and confident managing multiple priorities. You'll ideally have: Excellent written and verbal communication skills A calm, solutions-focused approach, even under pressure Strong organisational skills with close attention to detail The ability to take ownership and see tasks through to completion Confidence using IT systems, including Microsoft Word, Excel, and Outlook (experience with CRM or property systems is a plus but not essential) A collaborative attitude, with resilience, flexibility, and initiative A full driving licence and access to a vehicle (desirable for site visits) Key Responsibilities Act as the first point of contact for customers via phone, email, and online portals, handling queries with empathy and professionalism Take ownership of customer cases from initial contact through to resolution, providing regular updates and managing expectations Accurately log and maintain all customer interactions and actions on internal systems Coordinate repair and maintenance works by scheduling operatives and subcontractors, monitoring progress and completion Carry out follow-up and courtesy calls to confirm satisfaction and identify further support needs Build effective working relationships with contractors, site teams, and technical specialists Attend site visits where required to support issue resolution Ensure activity aligns with company timelines, service standards, and relevant industry codes Support continuous improvement by contributing feedback and learning from customer insights Provide general administrative support, including documentation, reporting, and cost controls where required Why Apply? This is more than a customer service role - it's an opportunity to be part of a business that values quality! Apply Today!
Location: Evesham, Worcestershire Type: 6-Month Contract (with strong potential to become permanent!) Hours: Highly Flexible Full-time or Part-time (e.g., 4 days a week) considered Salary: £27,000 per annum (pro-rata if part-time) The Perks Flexible to suit your schedule (4 or 5 days per week available) An opportunity for the role to become permanent for the right person An autonomous role where you are trusted to take ownership of your day About the Opportunity Are you a highly organised professional looking for a varied role where you can truly make an impact? We are partnering with a highly respected membership organisation based in Evesham to find a proactive Membership Services Co-ordinator. This is a wonderfully varied position that offers fantastic exposure to the organisation's membership base and a great deal of autonomy for someone who loves to manage their own workload. Whether you are looking for a full-time role or a part-time schedule (such as 4 days a week) to fit around your life, this team is highly flexible and ready to welcome someone who wants to hit the ground running! What You'll Be Doing Member Support: Be the first point of contact, managing daily membership enquiries and providing exceptional customer service. Onboarding & Renewals: Coordinate the full membership lifecycle, from welcoming new members to processing renewals and handling general administration. Database Management: Keep everything running smoothly by maintaining accurate member records and ensuring the CRM system is always up to date. Team Support: Pitch in with the wider team on varied administrative and coordination tasks to ensure the whole operation runs without a hitch. Who We're Looking For You have previous experience in a customer service, administration, or membership-focused role. You are highly organised, proactive, and love having the autonomy to manage your own to-do list. You are an excellent communicator who can confidently engage with members over the phone and via email. You have strong IT skills and are comfortable navigating CRM databases and MS Office. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Membership Services Co-ordinator role right now early applications are highly encouraged! &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) &#(phone number removed); Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.
Apr 22, 2026
Full time
Location: Evesham, Worcestershire Type: 6-Month Contract (with strong potential to become permanent!) Hours: Highly Flexible Full-time or Part-time (e.g., 4 days a week) considered Salary: £27,000 per annum (pro-rata if part-time) The Perks Flexible to suit your schedule (4 or 5 days per week available) An opportunity for the role to become permanent for the right person An autonomous role where you are trusted to take ownership of your day About the Opportunity Are you a highly organised professional looking for a varied role where you can truly make an impact? We are partnering with a highly respected membership organisation based in Evesham to find a proactive Membership Services Co-ordinator. This is a wonderfully varied position that offers fantastic exposure to the organisation's membership base and a great deal of autonomy for someone who loves to manage their own workload. Whether you are looking for a full-time role or a part-time schedule (such as 4 days a week) to fit around your life, this team is highly flexible and ready to welcome someone who wants to hit the ground running! What You'll Be Doing Member Support: Be the first point of contact, managing daily membership enquiries and providing exceptional customer service. Onboarding & Renewals: Coordinate the full membership lifecycle, from welcoming new members to processing renewals and handling general administration. Database Management: Keep everything running smoothly by maintaining accurate member records and ensuring the CRM system is always up to date. Team Support: Pitch in with the wider team on varied administrative and coordination tasks to ensure the whole operation runs without a hitch. Who We're Looking For You have previous experience in a customer service, administration, or membership-focused role. You are highly organised, proactive, and love having the autonomy to manage your own to-do list. You are an excellent communicator who can confidently engage with members over the phone and via email. You have strong IT skills and are comfortable navigating CRM databases and MS Office. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Membership Services Co-ordinator role right now early applications are highly encouraged! &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) &#(phone number removed); Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.
Customer Experience - French speaking Maternity Contract 18 months FTC Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent French speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their French B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as French Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Apr 22, 2026
Full time
Customer Experience - French speaking Maternity Contract 18 months FTC Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent French speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their French B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as French Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Administrator/ Coordinator Location: Basingstoke (Hybrid option of 1 day a week from home available) Salary: £13.50 per hour Hours: Full-time, Monday to Friday Contract Type: This is a temporary assignment for 12 weeks, with possibility to remain further. About the Role We are seeking a proactive and detail oriented Administrator/ Coordinator to join a specialist team based in Basingstoke. This is an excellent opportunity for someone who thrives in a fast-paced environment. As a coordinator you will be working with the service team who have a backlog You will assist them with working through safety checks - contacting customers to gain access and complete them . This requires a good communicator with the ability to adapt to various customer types as well as someone well organised to coordinate the checks being completed. Key Responsibilities: To work within the service team assisting with booking in safety checks Raise and manage internal and external work orders for servicing Ensure that the bookings are costed, closed, and processed accurately and within set timeframes Liaise with customers via the telephone to book in service visits Liaise with third party providers and clients to schedule in work to be completed Co-ordinate diaries and visits Process purchase orders and data using excel Generate regular reports Respond to telephone and Microsoft Teams enquiries in a professional manner Carry out general administrative tasks The ideal administrator / Coordinator will have / be Experience in an office or administrative environment Proficiency in Microsoft Office (Outlook, Word, Excel be well organised an able to multitask Be a good communicator Be available and happy to commit asap To apply, please submit your CV as soon as possible - or contact the Commercial Team on (phone number removed).
Apr 22, 2026
Seasonal
Administrator/ Coordinator Location: Basingstoke (Hybrid option of 1 day a week from home available) Salary: £13.50 per hour Hours: Full-time, Monday to Friday Contract Type: This is a temporary assignment for 12 weeks, with possibility to remain further. About the Role We are seeking a proactive and detail oriented Administrator/ Coordinator to join a specialist team based in Basingstoke. This is an excellent opportunity for someone who thrives in a fast-paced environment. As a coordinator you will be working with the service team who have a backlog You will assist them with working through safety checks - contacting customers to gain access and complete them . This requires a good communicator with the ability to adapt to various customer types as well as someone well organised to coordinate the checks being completed. Key Responsibilities: To work within the service team assisting with booking in safety checks Raise and manage internal and external work orders for servicing Ensure that the bookings are costed, closed, and processed accurately and within set timeframes Liaise with customers via the telephone to book in service visits Liaise with third party providers and clients to schedule in work to be completed Co-ordinate diaries and visits Process purchase orders and data using excel Generate regular reports Respond to telephone and Microsoft Teams enquiries in a professional manner Carry out general administrative tasks The ideal administrator / Coordinator will have / be Experience in an office or administrative environment Proficiency in Microsoft Office (Outlook, Word, Excel be well organised an able to multitask Be a good communicator Be available and happy to commit asap To apply, please submit your CV as soon as possible - or contact the Commercial Team on (phone number removed).
We're currently recruiting on behalf of our well-established, Halifax-based client who is looking to bring in a Customer Account Manager to join their team on a 12-month FTC . This is a great opportunity for someone who enjoys building relationships, delivering excellent service, and playing a key role in customer retention and satisfaction. Salary - upto 28,000 Your responsibilities: Manage a portfolio of customers, focusing on engagement, satisfaction and retention Build strong relationships through regular contact and proactive communication Support onboarding of new customers Identify at-risk accounts and take action to improve retention Monitor customer activity Work closely with internal teams to improve the customer experience Review feedback to spot trends and improvements Keep accurate records of customer interactions and updates Support customers with renewals About you: Strong communication and relationship-building skills Organised with good attention to detail Proactive approach with the ability to manage multiple accounts If this role sounds of interest please email your CV to (url removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 22, 2026
Full time
We're currently recruiting on behalf of our well-established, Halifax-based client who is looking to bring in a Customer Account Manager to join their team on a 12-month FTC . This is a great opportunity for someone who enjoys building relationships, delivering excellent service, and playing a key role in customer retention and satisfaction. Salary - upto 28,000 Your responsibilities: Manage a portfolio of customers, focusing on engagement, satisfaction and retention Build strong relationships through regular contact and proactive communication Support onboarding of new customers Identify at-risk accounts and take action to improve retention Monitor customer activity Work closely with internal teams to improve the customer experience Review feedback to spot trends and improvements Keep accurate records of customer interactions and updates Support customers with renewals About you: Strong communication and relationship-building skills Organised with good attention to detail Proactive approach with the ability to manage multiple accounts If this role sounds of interest please email your CV to (url removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Contract Coordinator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Contract Manager, the Contract Coordinator will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This is a Hybrid role with 3 days working from our Aylesford office ME20 7TZ and 2 days from home. What you'll do: To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations Liaise with Engineers to issue faults and receive repair details To be the first point of contact for all customer enquiries, support, and fault calls To ensure fault records are accurately maintained to time and plan Raise, log and receive purchase orders on the Oracle system Use ServiceNow to monitor faults and trends Ensure documentation tracking and database are maintained in accordance with the contract within time and to plan Liaise with Third Party companies to arrange works Who you are: You will have previous coordination / administrative experience within a similar role and ideally be familiar with Highways Agency / Traffic Signals / Transport or Local Authority. Contract Coordinator Key Requirements: Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers Previous experience of scheduling work Ability to work towards KPI's and strict SLA's Ability to react to changing circumstances and work under pressure Good IT skills for Excel and Microsoft Word are essential The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Apr 22, 2026
Full time
Contract Coordinator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Contract Manager, the Contract Coordinator will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This is a Hybrid role with 3 days working from our Aylesford office ME20 7TZ and 2 days from home. What you'll do: To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations Liaise with Engineers to issue faults and receive repair details To be the first point of contact for all customer enquiries, support, and fault calls To ensure fault records are accurately maintained to time and plan Raise, log and receive purchase orders on the Oracle system Use ServiceNow to monitor faults and trends Ensure documentation tracking and database are maintained in accordance with the contract within time and to plan Liaise with Third Party companies to arrange works Who you are: You will have previous coordination / administrative experience within a similar role and ideally be familiar with Highways Agency / Traffic Signals / Transport or Local Authority. Contract Coordinator Key Requirements: Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers Previous experience of scheduling work Ability to work towards KPI's and strict SLA's Ability to react to changing circumstances and work under pressure Good IT skills for Excel and Microsoft Word are essential The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Think Specialist Recruitment
Aston Clinton, Buckinghamshire
I'm now recruiting for a newly created role within an events and orders team for a national and award winning ecommerce/events business based in Aylesbury. The position we're recruiting to add to the team is an Events Coordinator, which will initially be on an 8-month Fixed Term Contract, with a view to embedding someone into the new role and the plan being to secure this as a longer term, permanent fixture in the team. In this position you'll be working as part of a tight-knit team of 4 people, working across multiple teams and getting stuck into all sorts from administration, booking, coordination to supporting on a number of other projects. This is an extremely diverse position, you'll spend some days fully-desk based and supporting with processing new orders, setting up new events and coordinating them, whereas some days you might find yourself down in the warehouse helping and coordinating things because of a last-minute amendment to an order or event. As such, we're looking for someone with great administration experience, but you will need to have 10/10 communication skills, customer service skills and a great problem solver. In this role, you'd be working a basic Monday to Friday, 9am to 5pm with hybrid working once a week available to you after probation + some weekend emergency phone cover which is shared evenly between the team. The role is going to be paying a salary of 28k for the right person, with the ability to go higher if you tick all of the boxes and more, possibly someone they could see in this or a slightly more senior role down the line going into 2027. The role is based in their Aylesbury offices, so ideally you'll need to be a driver or easily ably to get to offices nearer to the Aston Clinton area. What does the day-to-day look like? Coordination Handling day to day orders Proactively taking calls and handling client emails in a timely and professional manner Arranging deliveries and collection via drivers and planning drivers' routes and costings for each job daily Maintaining & updating the online ordering system for stock control & condition of equipment/Weights/Sizes/Pictures/Locations/Barcodes Proactively taking internal and external calls and handling emails for clients Keeping within client's budgets Producing H&S Reports, Risk Assessments & Method Statements Completing monthly stock reports for all customers when required Ensuring all costs is completed within the deadline across all reporting tools for the finance team within the deadline period Communications Liaising with the warehouse management team and warehouse operatives to ensure orders are met Booking and liaising with drivers, external crew and suppliers when required Ensuring all documentation and information is passed on to ensure smooth execution of the task, job, or event Provide advice, support and guidance to the administrators and other account managers within the team as needed Working with the whole team ensuring that all daily tasks within the office are met in a timely and efficient manner What do we need from you? Due to the location of the offices, we need someone that can easily commute to Aston Clinton on a daily basis. Some form of experience in administration and any kind of events, coordination or scheduling would be a huge bonus too. A can-do attitude and the want to work in a diverse role, you won't just be stationed on a desk fully, you'll be moving around working on different projects across teams and even nipping into the warehouse to support/coordinate when necessary. What next? Apply for the role, get in touch with Bobby and we are looking to hold interviews asap with the ability to start people as soon as possible. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 22, 2026
Full time
I'm now recruiting for a newly created role within an events and orders team for a national and award winning ecommerce/events business based in Aylesbury. The position we're recruiting to add to the team is an Events Coordinator, which will initially be on an 8-month Fixed Term Contract, with a view to embedding someone into the new role and the plan being to secure this as a longer term, permanent fixture in the team. In this position you'll be working as part of a tight-knit team of 4 people, working across multiple teams and getting stuck into all sorts from administration, booking, coordination to supporting on a number of other projects. This is an extremely diverse position, you'll spend some days fully-desk based and supporting with processing new orders, setting up new events and coordinating them, whereas some days you might find yourself down in the warehouse helping and coordinating things because of a last-minute amendment to an order or event. As such, we're looking for someone with great administration experience, but you will need to have 10/10 communication skills, customer service skills and a great problem solver. In this role, you'd be working a basic Monday to Friday, 9am to 5pm with hybrid working once a week available to you after probation + some weekend emergency phone cover which is shared evenly between the team. The role is going to be paying a salary of 28k for the right person, with the ability to go higher if you tick all of the boxes and more, possibly someone they could see in this or a slightly more senior role down the line going into 2027. The role is based in their Aylesbury offices, so ideally you'll need to be a driver or easily ably to get to offices nearer to the Aston Clinton area. What does the day-to-day look like? Coordination Handling day to day orders Proactively taking calls and handling client emails in a timely and professional manner Arranging deliveries and collection via drivers and planning drivers' routes and costings for each job daily Maintaining & updating the online ordering system for stock control & condition of equipment/Weights/Sizes/Pictures/Locations/Barcodes Proactively taking internal and external calls and handling emails for clients Keeping within client's budgets Producing H&S Reports, Risk Assessments & Method Statements Completing monthly stock reports for all customers when required Ensuring all costs is completed within the deadline across all reporting tools for the finance team within the deadline period Communications Liaising with the warehouse management team and warehouse operatives to ensure orders are met Booking and liaising with drivers, external crew and suppliers when required Ensuring all documentation and information is passed on to ensure smooth execution of the task, job, or event Provide advice, support and guidance to the administrators and other account managers within the team as needed Working with the whole team ensuring that all daily tasks within the office are met in a timely and efficient manner What do we need from you? Due to the location of the offices, we need someone that can easily commute to Aston Clinton on a daily basis. Some form of experience in administration and any kind of events, coordination or scheduling would be a huge bonus too. A can-do attitude and the want to work in a diverse role, you won't just be stationed on a desk fully, you'll be moving around working on different projects across teams and even nipping into the warehouse to support/coordinate when necessary. What next? Apply for the role, get in touch with Bobby and we are looking to hold interviews asap with the ability to start people as soon as possible. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Import Coordinator - Sea Freight (Far East Focus) Location: North of Ipswich Hybrid Working Available Are you an experienced Import Coordinator with strong Far East Sea freight experience looking for your next challenge?We are a multi award-winning logistics and supply chain solutions provider , seeking an Import Coordinator to join our established and growing Import team in Ipswich . This is a key operational role where you'll manage end-to-end import sea freight shipments , working closely with overseas agents and UK clients in a fast-paced, customer-focused environment. Hybrid working, career development, and a supportive team culture are all part of what's on offer. About the Role You'll be responsible for the seamless movement of import cargo - primarily from the Far East - ensuring exceptional service levels and efficient operations from origin through to final delivery. Key Responsibilities Managing end-to-end import sea freight shipments , with a strong focus on Far East trade lanes Liaising with overseas agents, suppliers, and clients to ensure timely dispatch and delivery Accurately managing shipments within CargoWise , in line with agreed KPIs Maintaining high data quality standards to support real-time shipment visibility Ensuring timely receipt and processing of shipping documentation and customs clearance information Planning and arranging final mile delivery to meet specific client requirements Proactively tracking and tracing shipments and resolving issues or delays Ensuring all client SOPs are consistently followed Issuing accurate job costing and invoicing Building and maintaining strong client relationships to support long-term partnerships What We're Looking For Proven experience in import sea freight operations within a freight forwarding environment - essential Hands-on experience managing Far East imports - highly desirable Experience using CargoWise or a similar Transport Management System Strong organisational and time management skills Excellent communication and customer service abilities High attention to detail and strong problem-solving skills A proactive, solutions-driven mindset Experience with purchase order management is an advantage What's On Offer £30,000 to £37,000 (top end for experienced candidates with Import & Far east knowledge) Hybrid working , offering flexibility and work-life balance Award-winning training and genuine career development opportunities A supportive, diverse, and forward-thinking team environment A comprehensive benefits package, including: Healthcare Plan Enhanced holiday allowance Cycle to Work scheme Gym and experience day discounts Loyalty rewards and recognition scheme
Apr 22, 2026
Full time
Import Coordinator - Sea Freight (Far East Focus) Location: North of Ipswich Hybrid Working Available Are you an experienced Import Coordinator with strong Far East Sea freight experience looking for your next challenge?We are a multi award-winning logistics and supply chain solutions provider , seeking an Import Coordinator to join our established and growing Import team in Ipswich . This is a key operational role where you'll manage end-to-end import sea freight shipments , working closely with overseas agents and UK clients in a fast-paced, customer-focused environment. Hybrid working, career development, and a supportive team culture are all part of what's on offer. About the Role You'll be responsible for the seamless movement of import cargo - primarily from the Far East - ensuring exceptional service levels and efficient operations from origin through to final delivery. Key Responsibilities Managing end-to-end import sea freight shipments , with a strong focus on Far East trade lanes Liaising with overseas agents, suppliers, and clients to ensure timely dispatch and delivery Accurately managing shipments within CargoWise , in line with agreed KPIs Maintaining high data quality standards to support real-time shipment visibility Ensuring timely receipt and processing of shipping documentation and customs clearance information Planning and arranging final mile delivery to meet specific client requirements Proactively tracking and tracing shipments and resolving issues or delays Ensuring all client SOPs are consistently followed Issuing accurate job costing and invoicing Building and maintaining strong client relationships to support long-term partnerships What We're Looking For Proven experience in import sea freight operations within a freight forwarding environment - essential Hands-on experience managing Far East imports - highly desirable Experience using CargoWise or a similar Transport Management System Strong organisational and time management skills Excellent communication and customer service abilities High attention to detail and strong problem-solving skills A proactive, solutions-driven mindset Experience with purchase order management is an advantage What's On Offer £30,000 to £37,000 (top end for experienced candidates with Import & Far east knowledge) Hybrid working , offering flexibility and work-life balance Award-winning training and genuine career development opportunities A supportive, diverse, and forward-thinking team environment A comprehensive benefits package, including: Healthcare Plan Enhanced holiday allowance Cycle to Work scheme Gym and experience day discounts Loyalty rewards and recognition scheme
Are you looking to build your career within a customer-focused role in a growing and ambitious organisation? We are working with a market-leading UK business who are seeking a Customer Experience Coordinator to join their team on a 12-month contract. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working cross-functionally, and is passionate about delivering an excellent customer journey from order to delivery.Customer Experience Coordinator 12-Month Contract Salary dependent on experience Working hours -Mon-Fri 42.5 hours per week Gloucester - hybrid working after probationary period Customer Experience Coordinator Job Description • Manage the end-to-end customer journey from order processing through to delivery. • Respond to customer enquiries via telephone and email, ensuring a high level of service. • Process sales and purchase orders accurately and efficiently. • Monitor and manage shared inboxes, supporting the wider Customer Support Team. • Produce and issue order acknowledgements and provide delivery updates to customers. • Liaise with internal departments including Logistics, Purchasing, and Accounts. Customer Experience Coordinator Essential Experience/Skills/Qualifications • Experience working in a customer-facing role, ideally within a technical or product-based environment. • Strong communication skills, both written and verbal, with the ability to build relationships. • Highly organised with excellent attention to detail and the ability to manage multiple tasks. • Competent IT skills, with experience using CRM systems. • A proactive, self-motivated approach with a "can do" attitude.If you feel you're a good fit for this position, please click 'apply'.
Apr 22, 2026
Contractor
Are you looking to build your career within a customer-focused role in a growing and ambitious organisation? We are working with a market-leading UK business who are seeking a Customer Experience Coordinator to join their team on a 12-month contract. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working cross-functionally, and is passionate about delivering an excellent customer journey from order to delivery.Customer Experience Coordinator 12-Month Contract Salary dependent on experience Working hours -Mon-Fri 42.5 hours per week Gloucester - hybrid working after probationary period Customer Experience Coordinator Job Description • Manage the end-to-end customer journey from order processing through to delivery. • Respond to customer enquiries via telephone and email, ensuring a high level of service. • Process sales and purchase orders accurately and efficiently. • Monitor and manage shared inboxes, supporting the wider Customer Support Team. • Produce and issue order acknowledgements and provide delivery updates to customers. • Liaise with internal departments including Logistics, Purchasing, and Accounts. Customer Experience Coordinator Essential Experience/Skills/Qualifications • Experience working in a customer-facing role, ideally within a technical or product-based environment. • Strong communication skills, both written and verbal, with the ability to build relationships. • Highly organised with excellent attention to detail and the ability to manage multiple tasks. • Competent IT skills, with experience using CRM systems. • A proactive, self-motivated approach with a "can do" attitude.If you feel you're a good fit for this position, please click 'apply'.
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidiscipl click apply for full job details
Apr 22, 2026
Full time
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidiscipl click apply for full job details
Patrons Coordinator Full-time Hybrid (at least 3 days per week on-site in Bloomsbury, London) Permanent £31,979 per annum Application deadline: 12pm (midday) on Tuesday 5 May 2026 About the role The British Museum is seeking an exceptional Patrons Coordinator to play a central role in delivering a high-quality, bespoke Patrons Programme. You will have a direct impact on diversifying the Patrons Events Programme, ensuring the smooth running of the Patrons Events Programme. You will build and maintain strong relationships with the Museum's Patrons and Departmental Supporter Groups acting as a key point of contact, taking ownership of Patron communications and events and overseeing the effective administration of the Patrons scheme. This is a fantastic opportunity for an organised, proactive, and relationship-driven professional to gain experience working across engagement, events and supporter communications to contribute to and enhance the Museums Patrons Programme. About you Understanding of the role Fundraising Departments have within an organisation like the British Museum. Previous experience of working in a professional office or customer-facing environment such as a Development/Fundraising office or similar, with experience in data handling and designing effective processes. IT literate, ideally with experience of using Raisers Edge or similar CRM databases. Excellent attention to detail and organisation skills. Able to evaluate and improve repetitive tasks and procedures, working proactively and methodically. Excellent communication skills, both written and verbal. Excellent problem-solving abilities. Available to work evenings and occasional weekends. Key areas of responsibility Administration and coordination of the Patrons scheme: Act as first point of contact for Patrons, responding to enquiries and resolving requests independently where appropriate. Draft and coordinate high-quality communications which reflect the high level of service and special relationship between the Patrons Team and its supporters. Liaise with the Operations, Membership and Supporter Services teams to organise and deliver monthly Patron renewals, ensuring data is accurate and processes are timely. Working with the Membership and Supporter Engagement team to coordinate and deliver regular email and postal communications. Patrons' events: Coordinate event logistics working third parties and Museum colleagues, in particular the Events and Supporter Engagement teams. Lead on the delivery of key events such as Patrons' Open House and Patrons' Previews, assisting the Senior Patrons Manager on the planning and delivery of the Director's Dinner, ensuring a high standard of execution throughout. Liaise with the Development Data and Research Officer to prepare briefing notes and supporting materials for events. Patrons International Travel Programme: Support the coordination and delivery of the Patrons international travel programme, including managing communications, mailings, and preparatory materials. The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere. Benefits At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below: Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access. 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years) Learning and development through courses, mentoring and Athena as well as support for professional qualifications. Employee Assistance Programme available 24/7 for counselling, wellbeing support and more. Civil Service Pension Scheme with a secure, inflation-linked defined benefit. Interest-free loans including season ticket, rental deposit and bicycle loans. Our Values Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered: Care Deeply Embrace the Unknown Spark Curiosity Value Many Voices These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application. Additional details At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice. If you have any additional needs that we should be aware of to support you with your application, please provide details Unfortunately, for this role we are unable to offer Sponsorship to applicants The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Apr 22, 2026
Full time
Patrons Coordinator Full-time Hybrid (at least 3 days per week on-site in Bloomsbury, London) Permanent £31,979 per annum Application deadline: 12pm (midday) on Tuesday 5 May 2026 About the role The British Museum is seeking an exceptional Patrons Coordinator to play a central role in delivering a high-quality, bespoke Patrons Programme. You will have a direct impact on diversifying the Patrons Events Programme, ensuring the smooth running of the Patrons Events Programme. You will build and maintain strong relationships with the Museum's Patrons and Departmental Supporter Groups acting as a key point of contact, taking ownership of Patron communications and events and overseeing the effective administration of the Patrons scheme. This is a fantastic opportunity for an organised, proactive, and relationship-driven professional to gain experience working across engagement, events and supporter communications to contribute to and enhance the Museums Patrons Programme. About you Understanding of the role Fundraising Departments have within an organisation like the British Museum. Previous experience of working in a professional office or customer-facing environment such as a Development/Fundraising office or similar, with experience in data handling and designing effective processes. IT literate, ideally with experience of using Raisers Edge or similar CRM databases. Excellent attention to detail and organisation skills. Able to evaluate and improve repetitive tasks and procedures, working proactively and methodically. Excellent communication skills, both written and verbal. Excellent problem-solving abilities. Available to work evenings and occasional weekends. Key areas of responsibility Administration and coordination of the Patrons scheme: Act as first point of contact for Patrons, responding to enquiries and resolving requests independently where appropriate. Draft and coordinate high-quality communications which reflect the high level of service and special relationship between the Patrons Team and its supporters. Liaise with the Operations, Membership and Supporter Services teams to organise and deliver monthly Patron renewals, ensuring data is accurate and processes are timely. Working with the Membership and Supporter Engagement team to coordinate and deliver regular email and postal communications. Patrons' events: Coordinate event logistics working third parties and Museum colleagues, in particular the Events and Supporter Engagement teams. Lead on the delivery of key events such as Patrons' Open House and Patrons' Previews, assisting the Senior Patrons Manager on the planning and delivery of the Director's Dinner, ensuring a high standard of execution throughout. Liaise with the Development Data and Research Officer to prepare briefing notes and supporting materials for events. Patrons International Travel Programme: Support the coordination and delivery of the Patrons international travel programme, including managing communications, mailings, and preparatory materials. The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere. Benefits At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below: Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access. 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years) Learning and development through courses, mentoring and Athena as well as support for professional qualifications. Employee Assistance Programme available 24/7 for counselling, wellbeing support and more. Civil Service Pension Scheme with a secure, inflation-linked defined benefit. Interest-free loans including season ticket, rental deposit and bicycle loans. Our Values Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered: Care Deeply Embrace the Unknown Spark Curiosity Value Many Voices These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application. Additional details At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice. If you have any additional needs that we should be aware of to support you with your application, please provide details Unfortunately, for this role we are unable to offer Sponsorship to applicants The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
If you love connecting people with purpose, this is your chance to shape something extraordinary. Join Rockinghorse and lead a volunteer community that supports children and families when they need it most. About Rockinghorse Children s Charity Rockinghorse Children s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children s wards and baby units throughout Sussex. We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are. We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. About the Role In 2025 we launched our five-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex. This role will support the Head of Finance & Operations and be responsible for organising and managing the charity s volunteers and the volunteer programme, working across the charity to ensure we have the right individuals to support our work. You will be responsible for the management, recruitment, onboarding and retention of all short and long-term volunteers, to ensure we can continue to deliver life-saving projects for children and young people across Sussex. You ll bring excellent organisational skills, outstanding written and verbal communication skills, a can-do attitude, evidence of brilliant people management skills, and a passion and enthusiasm for supporting young people. You ll be part of a successful team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated. Duties of the Role Support the charity to deliver brilliant projects and services that support children and their families: Work collaboratively across the charity team to recruit volunteers with the necessary skills, experience and commitment to support our project delivery, fundraising activities, events schedule and office work. Communicate regularly with our volunteer community, to highlight upcoming fundraising and challenge events and ensure there is sufficient and appropriate representation in place per event. Ensure that the charity has the right policies and procedures in place for the recruitment, onboarding, retention and management of volunteers. Lead on and co-ordinate the induction and training of volunteers to ensure they are fully onboarded and prepared for the charity and the role. Support volunteers to achieve their aspirations in terms of work experience, education, training or further volunteering during their time with us. Co-ordinate individual and/or group supervision and support for volunteers. Manage a volunteer database in line with relevant data protection legislation and ensure that all volunteers undergo appropriate due diligence during the recruitment process. Encourage and facilitate volunteers to share their experiences as case studies and reflections. Co-ordinate volunteer thank you initiatives, engagement activities and communications to ensure volunteers feel part of the charity and actively participate in our work. Create partnerships with new corporate and community partners to maintain a steady flow of volunteers into the charity. Develop effective working relationships with existing partners, helping to engage local teams in volunteering and fundraising opportunities. Oversee work experience placements throughout the year, ensuring a positive experience and maximising the return on investment for the team. Manage the offboarding process for all volunteers, ensuring a brilliant experience from start to finish. Support the Head of Marketing and Communications to create promotional, marketing and social media materials related to our volunteer programme. Modernise and automate processes on an ongoing basis to increase workflow efficiency. Lead on the evaluation of the volunteer programme and ensure we understand and value to impact volunteers bring to the charity. Report on the volunteer function as part of the management information and against set KPIs and targets. Support the charity more widely: Represent Rockinghorse at events and activities, building strong peer relationships and sharing best practice. Model excellent conduct and behaviours in line with the charity s values and ethos. Carry out other such duties as may be required for the purposes of the charity, including working flexibly during evenings and weekends as required. Travel across Sussex as needed in order to attend events and meet with our supporters and volunteers. Person Specification - Essential experience, skills and knowledge for the role: 1. Experience and understanding of the principles of volunteer management in a charity and/or not-for-profit. 2. Proven experience of recruiting and managing volunteers day to day. 3. An understanding of safeguarding and welfare management frameworks. 4. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party partners. 5. Able to prioritise own workload effectively and comfortable with working autonomously. 6. Excellent time management skills with strong prioritisation and organisation skills. 7. Brilliant communication, interpersonal and stakeholder engagement abilities. 8. An understanding of data privacy theory and application. 9. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry). 10. Commitment to Rockinghorse Children s Charity s mission, vision and values. Desirable experience, skills and knowledge: 1. Experience managing communications and marketing to support volunteer engagement. 2. Previous work experience with a non-profit, or charitable organisation. Work skills you ll need day to day: 1. A can-do attitude. 2. Brilliant organisational skills. 3. Excellent people skills with an adaptable and flexible manner and approach. 4. Excellent written and verbal communication. 5. Ability to support and motivate others. 6. Ability to work on own initiative and as an active team member. 7. Ability to work under pressure and in a fast-paced environment. Benefits of Working for Rockinghorse Children s Charity: 25 days annual leave plus bank holidays (pro-rata to part-time working pattern). An additional day of annual leave on your birthday. Additional Christmas closure days (pro-rata to part-time working pattern). Competitive pension scheme. Employee and dependants health cash plan including access to an online GP and counselling. Family leave including maternity, adoption, shared parental and paternity leave. Ongoing opportunities for learning and professional development. Quarterly reward and recognition days. Opportunity for flexible, hybrid and part-time working. Cycle to work scheme. Access to Enterprise Car Club. Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. _ Application Process To apply, please send your CV and covering letter outlining how you fulfil the ten essential elements of the person specification. Your covering letter must address your experience, skills and knowledge against the Essential elements of the person specification. Applications without a covering letter will not be considered. If you also meet any of the Desirable criteria, please outline these too. If you need any support with the process or application, please get in touch. We can also talk through the role and answer any questions you may have informally. All applicants will be shortlisted to proceed to interview based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role as demonstrated in the covering letter. Estimated timeframes: Application deadline midnight 10th May 2026. Shortlisting w/c 11th May 2026. . click apply for full job details
Apr 22, 2026
Full time
If you love connecting people with purpose, this is your chance to shape something extraordinary. Join Rockinghorse and lead a volunteer community that supports children and families when they need it most. About Rockinghorse Children s Charity Rockinghorse Children s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children s wards and baby units throughout Sussex. We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are. We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. About the Role In 2025 we launched our five-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex. This role will support the Head of Finance & Operations and be responsible for organising and managing the charity s volunteers and the volunteer programme, working across the charity to ensure we have the right individuals to support our work. You will be responsible for the management, recruitment, onboarding and retention of all short and long-term volunteers, to ensure we can continue to deliver life-saving projects for children and young people across Sussex. You ll bring excellent organisational skills, outstanding written and verbal communication skills, a can-do attitude, evidence of brilliant people management skills, and a passion and enthusiasm for supporting young people. You ll be part of a successful team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated. Duties of the Role Support the charity to deliver brilliant projects and services that support children and their families: Work collaboratively across the charity team to recruit volunteers with the necessary skills, experience and commitment to support our project delivery, fundraising activities, events schedule and office work. Communicate regularly with our volunteer community, to highlight upcoming fundraising and challenge events and ensure there is sufficient and appropriate representation in place per event. Ensure that the charity has the right policies and procedures in place for the recruitment, onboarding, retention and management of volunteers. Lead on and co-ordinate the induction and training of volunteers to ensure they are fully onboarded and prepared for the charity and the role. Support volunteers to achieve their aspirations in terms of work experience, education, training or further volunteering during their time with us. Co-ordinate individual and/or group supervision and support for volunteers. Manage a volunteer database in line with relevant data protection legislation and ensure that all volunteers undergo appropriate due diligence during the recruitment process. Encourage and facilitate volunteers to share their experiences as case studies and reflections. Co-ordinate volunteer thank you initiatives, engagement activities and communications to ensure volunteers feel part of the charity and actively participate in our work. Create partnerships with new corporate and community partners to maintain a steady flow of volunteers into the charity. Develop effective working relationships with existing partners, helping to engage local teams in volunteering and fundraising opportunities. Oversee work experience placements throughout the year, ensuring a positive experience and maximising the return on investment for the team. Manage the offboarding process for all volunteers, ensuring a brilliant experience from start to finish. Support the Head of Marketing and Communications to create promotional, marketing and social media materials related to our volunteer programme. Modernise and automate processes on an ongoing basis to increase workflow efficiency. Lead on the evaluation of the volunteer programme and ensure we understand and value to impact volunteers bring to the charity. Report on the volunteer function as part of the management information and against set KPIs and targets. Support the charity more widely: Represent Rockinghorse at events and activities, building strong peer relationships and sharing best practice. Model excellent conduct and behaviours in line with the charity s values and ethos. Carry out other such duties as may be required for the purposes of the charity, including working flexibly during evenings and weekends as required. Travel across Sussex as needed in order to attend events and meet with our supporters and volunteers. Person Specification - Essential experience, skills and knowledge for the role: 1. Experience and understanding of the principles of volunteer management in a charity and/or not-for-profit. 2. Proven experience of recruiting and managing volunteers day to day. 3. An understanding of safeguarding and welfare management frameworks. 4. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party partners. 5. Able to prioritise own workload effectively and comfortable with working autonomously. 6. Excellent time management skills with strong prioritisation and organisation skills. 7. Brilliant communication, interpersonal and stakeholder engagement abilities. 8. An understanding of data privacy theory and application. 9. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry). 10. Commitment to Rockinghorse Children s Charity s mission, vision and values. Desirable experience, skills and knowledge: 1. Experience managing communications and marketing to support volunteer engagement. 2. Previous work experience with a non-profit, or charitable organisation. Work skills you ll need day to day: 1. A can-do attitude. 2. Brilliant organisational skills. 3. Excellent people skills with an adaptable and flexible manner and approach. 4. Excellent written and verbal communication. 5. Ability to support and motivate others. 6. Ability to work on own initiative and as an active team member. 7. Ability to work under pressure and in a fast-paced environment. Benefits of Working for Rockinghorse Children s Charity: 25 days annual leave plus bank holidays (pro-rata to part-time working pattern). An additional day of annual leave on your birthday. Additional Christmas closure days (pro-rata to part-time working pattern). Competitive pension scheme. Employee and dependants health cash plan including access to an online GP and counselling. Family leave including maternity, adoption, shared parental and paternity leave. Ongoing opportunities for learning and professional development. Quarterly reward and recognition days. Opportunity for flexible, hybrid and part-time working. Cycle to work scheme. Access to Enterprise Car Club. Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. _ Application Process To apply, please send your CV and covering letter outlining how you fulfil the ten essential elements of the person specification. Your covering letter must address your experience, skills and knowledge against the Essential elements of the person specification. Applications without a covering letter will not be considered. If you also meet any of the Desirable criteria, please outline these too. If you need any support with the process or application, please get in touch. We can also talk through the role and answer any questions you may have informally. All applicants will be shortlisted to proceed to interview based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role as demonstrated in the covering letter. Estimated timeframes: Application deadline midnight 10th May 2026. Shortlisting w/c 11th May 2026. . click apply for full job details
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 22, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Property & Resident Services CoordinatorSouth West London£40,000 - £45,000 Mon-Fri Onsite Looking to step into a role at one of London's most exciting, large-scale residential developments? This is a fantastic opportunity to join a high-end, multi-phase scheme in a role that sits at the heart of resident experience, operations, and property coordination . What you'll be doing Managing resident queries via an online portal Ensuring fast, professional responses (KPI-driven) Coordinating with concierge, ops & property managers Tracking requests through to resolution Producing reports and identifying service improvements Keeping systems, data, and communication fully up to date What they're looking for Experience in residential property, BTR, or hospitality Strong communication & customer service skills Highly organised and proactive Comfortable using systems / CRM platforms Some exposure to property management or leases is a bonus This is a hands-on coordination role (non-managerial) - ideal for someone looking to grow. Why this role? Be part of a major London development with multiple future phases Work across teams and gain broad exposure to operations & property Clear long-term progression opportunities Top Benefits Salary up to £45k Strong career progression opportunities Private healthcare + virtual GP Interest-free travel loan Enhanced pension (up to 8% employer contribution) Ongoing training & development Apply now or reach out for more info - interviews starting ASAP.
Apr 22, 2026
Full time
Property & Resident Services CoordinatorSouth West London£40,000 - £45,000 Mon-Fri Onsite Looking to step into a role at one of London's most exciting, large-scale residential developments? This is a fantastic opportunity to join a high-end, multi-phase scheme in a role that sits at the heart of resident experience, operations, and property coordination . What you'll be doing Managing resident queries via an online portal Ensuring fast, professional responses (KPI-driven) Coordinating with concierge, ops & property managers Tracking requests through to resolution Producing reports and identifying service improvements Keeping systems, data, and communication fully up to date What they're looking for Experience in residential property, BTR, or hospitality Strong communication & customer service skills Highly organised and proactive Comfortable using systems / CRM platforms Some exposure to property management or leases is a bonus This is a hands-on coordination role (non-managerial) - ideal for someone looking to grow. Why this role? Be part of a major London development with multiple future phases Work across teams and gain broad exposure to operations & property Clear long-term progression opportunities Top Benefits Salary up to £45k Strong career progression opportunities Private healthcare + virtual GP Interest-free travel loan Enhanced pension (up to 8% employer contribution) Ongoing training & development Apply now or reach out for more info - interviews starting ASAP.
Sales Support Coordinator Are you ready to take your career in sales support to the next level? Our client, a well-established and growing organisation, is seeking a dynamic Sales Support Coordinator to join their busy and collaborative team. If you're passionate about delivering excellent customer service and enjoy working in a fast-paced environment, this could be a fantastic opportunity. Role Overview: you will be at the heart of the action, converting customer inquiries into competitive quotations and securing sales orders. Your proactive engagement will ensure timely responses, supporting our client's growth while maintaining robust relationships both internally and externally. Key Responsibilities: Provide prompt, accurate, and competitive quotations for all customer inquiries. Convert quotations into sales orders through effective customer communication. Process and manage sales orders, ensuring fulfillment through procurement or stocked components. Source and purchase components at competitive prices, ensuring correct tariff classifications for imports. Collaborate with external sales representatives to support business development. Stay updated on integrated computer systems and digital sourcing tools. Ensure compliance with company processes and quality assurance standards. Work with internal departments to resolve any customer or supplier issues. Perform additional ad hoc duties as required. We're looking for someone who is: Self-driven, motivated, and enthusiastic, with a strong desire to succeed. Proactive in customer engagement, building strong relationships to drive order conversion. An excellent communicator with strong negotiation skills. Highly organized, able to manage multiple tasks and priorities. Detail-oriented with a commitment to delivering high service standards. A team player with a problem-solving mindset. Experience & Qualifications: Previous experience in internal sales, customer service, procurement, or a similar commercial environment. Strong computer literacy; experience with SAP or similar systems is highly desirable. What We Offer: A competitive salary package with performance-based incentives. A pivotal role in shaping the long-term growth of our client. The chance to help build a high-performing UK team. A quarterly bonus to reward your hard work. 23 days holiday + Bank Holidays to ensure a healthy work-life balance. A pension plan to secure your future. The opportunity to finish early on Fridays to kickstart your weekend! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 22, 2026
Full time
Sales Support Coordinator Are you ready to take your career in sales support to the next level? Our client, a well-established and growing organisation, is seeking a dynamic Sales Support Coordinator to join their busy and collaborative team. If you're passionate about delivering excellent customer service and enjoy working in a fast-paced environment, this could be a fantastic opportunity. Role Overview: you will be at the heart of the action, converting customer inquiries into competitive quotations and securing sales orders. Your proactive engagement will ensure timely responses, supporting our client's growth while maintaining robust relationships both internally and externally. Key Responsibilities: Provide prompt, accurate, and competitive quotations for all customer inquiries. Convert quotations into sales orders through effective customer communication. Process and manage sales orders, ensuring fulfillment through procurement or stocked components. Source and purchase components at competitive prices, ensuring correct tariff classifications for imports. Collaborate with external sales representatives to support business development. Stay updated on integrated computer systems and digital sourcing tools. Ensure compliance with company processes and quality assurance standards. Work with internal departments to resolve any customer or supplier issues. Perform additional ad hoc duties as required. We're looking for someone who is: Self-driven, motivated, and enthusiastic, with a strong desire to succeed. Proactive in customer engagement, building strong relationships to drive order conversion. An excellent communicator with strong negotiation skills. Highly organized, able to manage multiple tasks and priorities. Detail-oriented with a commitment to delivering high service standards. A team player with a problem-solving mindset. Experience & Qualifications: Previous experience in internal sales, customer service, procurement, or a similar commercial environment. Strong computer literacy; experience with SAP or similar systems is highly desirable. What We Offer: A competitive salary package with performance-based incentives. A pivotal role in shaping the long-term growth of our client. The chance to help build a high-performing UK team. A quarterly bonus to reward your hard work. 23 days holiday + Bank Holidays to ensure a healthy work-life balance. A pension plan to secure your future. The opportunity to finish early on Fridays to kickstart your weekend! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Programme Officer - UK Hours: Full time Contract: Permanent Salary: £28,400 per annum, plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. They operate in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of their programmes. Main Responsibilities: Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events. Meet regularly with each of the nations' teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area. Oversee and support the management and maintenance of the CRM database of nations' place-based activity across the UK, ensuring data is accurate and up to date. Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator. Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to their training programme for educators, entries to their filmmaking competitions, their Awards, and bookings for their Festival, Spring Screenings and other events for their Screen Careers programme. Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in their place-based targeted areas across the UK. Assist in desk- based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in their programmes, sourcing relevant external information from across the education, youth and film industry sectors. Working with Programme Leads to support the development and delivery of their Youth Advisory Council and Education Ambassador initiatives. Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels, Represent the organisation at conferences and events as required. Any other reasonable duties assigned by the organisation. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping live their EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of their work. Person Specification: Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload. Confidence using CRM systems for accurate data input, analysis and reporting. Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams. Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry. Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools. Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach. A proactive, adaptable and detail-focused approach, with the ability to work remotely. An interest in film and a commitment to engaging and supporting young people through creative opportunities. Minimum Requirements: Experience, knowledge and understanding of using CRM for analysis, insights and reporting. Proven track record and demonstratable experience in an administrative role. Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required. Strong communication skills (verbal and written). Awareness and good understanding of the education market, curricula and how teachers can use film across the UK. Awareness and understanding of the screen industry landscape across the UK. Experience of cross-team working. Desirable: Experience of developing and implementing email campaigns Experience working within an education or arts charity contex Familiarity with the Microsoft Office suite A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form. There you can find out more information and complete your application by following the instructions . All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the charity's expense; employment is dependent upon this. No agencies please.
Apr 22, 2026
Full time
Programme Officer - UK Hours: Full time Contract: Permanent Salary: £28,400 per annum, plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. They operate in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of their programmes. Main Responsibilities: Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events. Meet regularly with each of the nations' teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area. Oversee and support the management and maintenance of the CRM database of nations' place-based activity across the UK, ensuring data is accurate and up to date. Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator. Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to their training programme for educators, entries to their filmmaking competitions, their Awards, and bookings for their Festival, Spring Screenings and other events for their Screen Careers programme. Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in their place-based targeted areas across the UK. Assist in desk- based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in their programmes, sourcing relevant external information from across the education, youth and film industry sectors. Working with Programme Leads to support the development and delivery of their Youth Advisory Council and Education Ambassador initiatives. Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels, Represent the organisation at conferences and events as required. Any other reasonable duties assigned by the organisation. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping live their EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of their work. Person Specification: Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload. Confidence using CRM systems for accurate data input, analysis and reporting. Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams. Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry. Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools. Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach. A proactive, adaptable and detail-focused approach, with the ability to work remotely. An interest in film and a commitment to engaging and supporting young people through creative opportunities. Minimum Requirements: Experience, knowledge and understanding of using CRM for analysis, insights and reporting. Proven track record and demonstratable experience in an administrative role. Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required. Strong communication skills (verbal and written). Awareness and good understanding of the education market, curricula and how teachers can use film across the UK. Awareness and understanding of the screen industry landscape across the UK. Experience of cross-team working. Desirable: Experience of developing and implementing email campaigns Experience working within an education or arts charity contex Familiarity with the Microsoft Office suite A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form. There you can find out more information and complete your application by following the instructions . All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the charity's expense; employment is dependent upon this. No agencies please.
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Reception / Workplace Coordinator - Part Time 24 Hours Per Week CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Birmingham . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Apr 22, 2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Reception / Workplace Coordinator - Part Time 24 Hours Per Week CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Birmingham . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.