Head of Finance - Walsall - £80,000-£100,000 + Package Location: Walsall Salary: £80,000-£100,000 per annum + package Robert Walters are currently supporting a rapidly growing SME in their recruitment of a Head of Finance. You will play a central role in shaping the foundations of the business-introducing robust financial processes, embedding project accounting discipline, improving cashflow management, and partnering closely with operational teams to challenge assumptions and ensure financial accuracy across all projects. This is a role for someone who thrives in fast-paced, project-driven environments and is comfortable dealing with industrial stakeholders. You will be hands on in the day-to-day running of the finance team while simultaneously helping build out the business Key Responsibilities Full ownership of month-end processes, management accounts, and reporting. Update and maintain weekly P&L, Balance Sheet, and Cashflow reporting. Lead cashflow forecasting, advising the business on working capital and risk. Build and embed strong financial controls across the business. Own project accounting across all live and upcoming projects. Challenge internal delivery teams on their numbers, assumptions, and forecasts. Monitor project margins, risks, and commercial performance. Ensure revenue, cost, and WIP recognition are accurate and timely. Negotiate and manage terms with customers and suppliers. Lead financial discussions with stakeholders - driving agreements and negotiating cost efficiencies. Support implementation of a new P/O system and ensure adoption across the business. Manage a small finance team of two; mentoring and developing the team. Set up processes and build a scalable finance function as the company grows, Work with the sales team during tendering to ensure projects are priced correctly and commercial risks are understood. Act as a business partner to the leadership team, challenging every financial decision with data-driven rationale. What We're Looking For A qualified accountant (ACA/ACCA/CIMA) with strong financial control experience. Exposure to project accounting is essential. Someone risk-averse, commercially aware, and confident dealing with suppliers, customers, and subcontractors. Experience building or strengthening financial controls and processes. Proven ability to work hands-on while supporting strategic growth initiatives. A natural challenger who can confidently question operational teams and improve financial accuracy. Comfortable working in a growing business with evolving systems and structures. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 17, 2026
Full time
Head of Finance - Walsall - £80,000-£100,000 + Package Location: Walsall Salary: £80,000-£100,000 per annum + package Robert Walters are currently supporting a rapidly growing SME in their recruitment of a Head of Finance. You will play a central role in shaping the foundations of the business-introducing robust financial processes, embedding project accounting discipline, improving cashflow management, and partnering closely with operational teams to challenge assumptions and ensure financial accuracy across all projects. This is a role for someone who thrives in fast-paced, project-driven environments and is comfortable dealing with industrial stakeholders. You will be hands on in the day-to-day running of the finance team while simultaneously helping build out the business Key Responsibilities Full ownership of month-end processes, management accounts, and reporting. Update and maintain weekly P&L, Balance Sheet, and Cashflow reporting. Lead cashflow forecasting, advising the business on working capital and risk. Build and embed strong financial controls across the business. Own project accounting across all live and upcoming projects. Challenge internal delivery teams on their numbers, assumptions, and forecasts. Monitor project margins, risks, and commercial performance. Ensure revenue, cost, and WIP recognition are accurate and timely. Negotiate and manage terms with customers and suppliers. Lead financial discussions with stakeholders - driving agreements and negotiating cost efficiencies. Support implementation of a new P/O system and ensure adoption across the business. Manage a small finance team of two; mentoring and developing the team. Set up processes and build a scalable finance function as the company grows, Work with the sales team during tendering to ensure projects are priced correctly and commercial risks are understood. Act as a business partner to the leadership team, challenging every financial decision with data-driven rationale. What We're Looking For A qualified accountant (ACA/ACCA/CIMA) with strong financial control experience. Exposure to project accounting is essential. Someone risk-averse, commercially aware, and confident dealing with suppliers, customers, and subcontractors. Experience building or strengthening financial controls and processes. Proven ability to work hands-on while supporting strategic growth initiatives. A natural challenger who can confidently question operational teams and improve financial accuracy. Comfortable working in a growing business with evolving systems and structures. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
PFI Contract Compliance Manager Princess Royal University Hospital (covering Orpington & Beckenham) A leading facilities management provider is seeking a PFI Compliance Manager to support the commercial and contractual performance of a major healthcare partnership. Reporting into the Key Account Director and working closely with senior operational and quality teams, you'll play a central role in ensuring the PFI contract is delivered compliantly and transparently across three busy hospital sites. The Role You'll take ownership of performance reporting, KPI validation, audit activity and commercial compliance. Based primarily at PRUH, you'll act as a key link between service delivery and senior stakeholders, providing clarity on how the contract is performing and where improvements or efficiencies can be made. What You'll Be Responsible For Managing contract compliance from operational delivery through to commercial outcomes Reviewing KPI data, deductions and payment mechanism outputs Producing accurate performance, compliance and commercial reports Ensuring CAFM data is accurate and audit-ready Leading audit cycles and embedding best practice Analysing operational and financial data to identify risks, trends and opportunities Supporting discussions around SLAs, contractual queries and commercial disputes Building strong working relationships with client-side stakeholders Why This Role Stands Out Long-term stability with a secure healthcare PFI partnership Strong exposure to commercial decision-making and client interactions Ideal for someone stepping up from a performance, commercial or contract support background High visibility and real influence over how the contract operates What We're Looking For Experience in PFI, PPP or complex FM commercial contracts Strong understanding of SLAs, KPIs and contractual mechanisms Confident analysing data and producing clear written reports Skilled in stakeholder engagement and commercial conversations Knowledge of contract clauses and disputes (NHS background desirable) If you're looking for a role where you can make a genuine impact on a major healthcare PFI contract and develop your commercial expertise, we'd love to hear from you. Apply now to find out more. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2026
Full time
PFI Contract Compliance Manager Princess Royal University Hospital (covering Orpington & Beckenham) A leading facilities management provider is seeking a PFI Compliance Manager to support the commercial and contractual performance of a major healthcare partnership. Reporting into the Key Account Director and working closely with senior operational and quality teams, you'll play a central role in ensuring the PFI contract is delivered compliantly and transparently across three busy hospital sites. The Role You'll take ownership of performance reporting, KPI validation, audit activity and commercial compliance. Based primarily at PRUH, you'll act as a key link between service delivery and senior stakeholders, providing clarity on how the contract is performing and where improvements or efficiencies can be made. What You'll Be Responsible For Managing contract compliance from operational delivery through to commercial outcomes Reviewing KPI data, deductions and payment mechanism outputs Producing accurate performance, compliance and commercial reports Ensuring CAFM data is accurate and audit-ready Leading audit cycles and embedding best practice Analysing operational and financial data to identify risks, trends and opportunities Supporting discussions around SLAs, contractual queries and commercial disputes Building strong working relationships with client-side stakeholders Why This Role Stands Out Long-term stability with a secure healthcare PFI partnership Strong exposure to commercial decision-making and client interactions Ideal for someone stepping up from a performance, commercial or contract support background High visibility and real influence over how the contract operates What We're Looking For Experience in PFI, PPP or complex FM commercial contracts Strong understanding of SLAs, KPIs and contractual mechanisms Confident analysing data and producing clear written reports Skilled in stakeholder engagement and commercial conversations Knowledge of contract clauses and disputes (NHS background desirable) If you're looking for a role where you can make a genuine impact on a major healthcare PFI contract and develop your commercial expertise, we'd love to hear from you. Apply now to find out more. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
We are seeking a Sales, Events and Business Development Executive, to join a hotel that prides itself on delivering warm hospitality, efficient service, and a memorable guest journey from enquiry to event delivery. With a strong focus on sales growth and client relationships, the hotel is committed to maximising revenue across bedrooms, meetings, events, and weddings. The Sales, Events & Business Development Executive plays a key role in promoting the hotel, securing new business opportunities, and ensuring the successful planning and execution of events, while maintaining the highest standards of customer service and guest satisfaction. As a dynamic and detail-oriented Sales, Events Business Development Executive, you will support the planning, coordination, and execution of a wide range of events while driving sales opportunities. This role requires a proactive professional with excellent organizational skills, strong client relationship management, and the ability to balance creativity with commercial focus. This role includes a dedicated proactive business development focus (1 2 days per week), identifying and converting new corporate and event opportunities to drive revenue growth and expand the hotel s market presence. The ideal candidate will play a key role in ensuring seamless event delivery, maximizing revenue, and providing exceptional service to clients and guests. Key Responsibilities Business Development Responsibilities (Proactive Sales Focus): Proactively identify, target and develop new corporate, local business, and agency accounts to increase meetings, events and bedroom revenue. Conduct outbound sales activity including telesales, personalised email campaigns, LinkedIn outreach and appointment setting to generate new enquiries. Arrange and conduct external client visits and face-to-face networking meetings within the local and regional market to build brand awareness. Represent the hotel at local networking events, exhibitions, and industry showcases to source new business opportunities. Work proactively to convert lapsed accounts and past clients into repeat business through structured follow-up plans. Develop and implement quarterly sales action plans with measurable targets, reporting weekly on new business activity and pipeline performance. Maintain and grow a strong sales pipeline within the CRM, tracking prospecting activity, conversion ratios, and revenue generated from proactive efforts. Sales & Events Office Responsibilities: Confident in selling Weddings, Meetings and all types of Restaurant and Event private bookings. To manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail. Act as the primary point of contact for clients, providing expert guidance and support throughout the planning process. Prepare detailed event proposals, function sheets, and post-event reports to ensure seamless communication between teams. Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business. Process enquiries, quotations, contracts, and confirmations in a timely and professional manner. Conduct show rounds and meetings with clients to discuss their events and arrangements. To adopt good telephone skills in order to create the right impression to the customer. Ensure the sales journey for customers in managed professionally and efficiently to ensure their satisfaction. To ensure meeting and event space is tidy and presentable before taking clients into for appointments Support the sales team in achieving revenue targets by proactively identifying opportunities for upselling and cross-selling hotel services. Working in a team to ensure targets are met and as many sales can be achieved Monitor event budgets and client billing, ensuring accuracy and timely payment follow-ups. Maintain accurate records and databases of client interactions, bookings, and contracts using CRM systems. To attend internal meetings to present functions sheets for the following week to brief the team of upcoming business. To also attend other business meetings as and when required. To manage are respond to clients emails, calls and feedback in a timely and professional manner. Ensure compliance with health, safety, and licensing regulations for all events hosted on hotel premises. Stay up to date with competitor activity, industry trends, and market opportunities to contribute to the hotel s sales strategy. Additional duties as requested by the Sales & Event Manager. The salary for the role of Sales, Events and Business Development Executive, is given as £27,810 / per annum base salary, plus a quarterly incentive scheme in addition up to 20%. A selection of other company benefits are available, including company benefits and free car parking. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Apr 17, 2026
Full time
We are seeking a Sales, Events and Business Development Executive, to join a hotel that prides itself on delivering warm hospitality, efficient service, and a memorable guest journey from enquiry to event delivery. With a strong focus on sales growth and client relationships, the hotel is committed to maximising revenue across bedrooms, meetings, events, and weddings. The Sales, Events & Business Development Executive plays a key role in promoting the hotel, securing new business opportunities, and ensuring the successful planning and execution of events, while maintaining the highest standards of customer service and guest satisfaction. As a dynamic and detail-oriented Sales, Events Business Development Executive, you will support the planning, coordination, and execution of a wide range of events while driving sales opportunities. This role requires a proactive professional with excellent organizational skills, strong client relationship management, and the ability to balance creativity with commercial focus. This role includes a dedicated proactive business development focus (1 2 days per week), identifying and converting new corporate and event opportunities to drive revenue growth and expand the hotel s market presence. The ideal candidate will play a key role in ensuring seamless event delivery, maximizing revenue, and providing exceptional service to clients and guests. Key Responsibilities Business Development Responsibilities (Proactive Sales Focus): Proactively identify, target and develop new corporate, local business, and agency accounts to increase meetings, events and bedroom revenue. Conduct outbound sales activity including telesales, personalised email campaigns, LinkedIn outreach and appointment setting to generate new enquiries. Arrange and conduct external client visits and face-to-face networking meetings within the local and regional market to build brand awareness. Represent the hotel at local networking events, exhibitions, and industry showcases to source new business opportunities. Work proactively to convert lapsed accounts and past clients into repeat business through structured follow-up plans. Develop and implement quarterly sales action plans with measurable targets, reporting weekly on new business activity and pipeline performance. Maintain and grow a strong sales pipeline within the CRM, tracking prospecting activity, conversion ratios, and revenue generated from proactive efforts. Sales & Events Office Responsibilities: Confident in selling Weddings, Meetings and all types of Restaurant and Event private bookings. To manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail. Act as the primary point of contact for clients, providing expert guidance and support throughout the planning process. Prepare detailed event proposals, function sheets, and post-event reports to ensure seamless communication between teams. Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business. Process enquiries, quotations, contracts, and confirmations in a timely and professional manner. Conduct show rounds and meetings with clients to discuss their events and arrangements. To adopt good telephone skills in order to create the right impression to the customer. Ensure the sales journey for customers in managed professionally and efficiently to ensure their satisfaction. To ensure meeting and event space is tidy and presentable before taking clients into for appointments Support the sales team in achieving revenue targets by proactively identifying opportunities for upselling and cross-selling hotel services. Working in a team to ensure targets are met and as many sales can be achieved Monitor event budgets and client billing, ensuring accuracy and timely payment follow-ups. Maintain accurate records and databases of client interactions, bookings, and contracts using CRM systems. To attend internal meetings to present functions sheets for the following week to brief the team of upcoming business. To also attend other business meetings as and when required. To manage are respond to clients emails, calls and feedback in a timely and professional manner. Ensure compliance with health, safety, and licensing regulations for all events hosted on hotel premises. Stay up to date with competitor activity, industry trends, and market opportunities to contribute to the hotel s sales strategy. Additional duties as requested by the Sales & Event Manager. The salary for the role of Sales, Events and Business Development Executive, is given as £27,810 / per annum base salary, plus a quarterly incentive scheme in addition up to 20%. A selection of other company benefits are available, including company benefits and free car parking. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Join Our Dynamic Team as a Programme Administrator! Location: Canary Wharf 19.72 Must be available from Tuesday 24th March for 8 weeks 100% campus based 9am - 5pm Contract Type: Temporary Are you an organized, detail-oriented individual looking for an exciting opportunity in the education sector? Do you thrive in a lively environment where your contributions make a real difference? If so, we have the perfect role for you! About Us: We are a vibrant educational institution dedicated to fostering a love for learning and empowering students to achieve their full potential. Our team is passionate, supportive, and committed to excellence, and we're on the lookout for a Programme Admin to join us on this journey. What You'll Do: As a Programme Admin, you will play a crucial role in ensuring the smooth operation of our educational programs. Your responsibilities will include: Administrative Support: Providing comprehensive administrative assistance to programme managers and faculty. Communication: Acting as the first point of contact for students, parents, and staff, responding to inquiries and providing information. Data Management: Maintaining accurate records and databases, ensuring all information is up to date and accessible. Event Coordination: Assisting in the planning and execution of educational events, workshops, and seminars. Reporting: Preparing reports and documentation related to programme activities and outcomes. What We're Looking For: To excel in this role, you should possess the following qualifications and skills: Strong organizational skills with an eye for detail. Excellent verbal and written communication abilities. Proficiency in Microsoft Office Suite and experience with database management. A proactive, positive attitude and a willingness to learn. Previous experience in an administrative role, preferably within an educational setting, is a plus. Why Join Us? At our institution, we believe that a positive work environment leads to greater productivity and job satisfaction. Here's what you can look forward to: Location: Our office is conveniently located just a 4-minute walk from South Quay train station, making your commute a breeze! Supportive Team: Work alongside a passionate and friendly team that values collaboration and innovation. Professional Growth: Gain valuable experience in the education sector and develop skills that will benefit your career. Impact: Contribute to the success of our programmes and make a difference in the lives of our students. Ready to Make a Difference? If you're excited to be a part of a dynamic educational team and meet the qualifications outlined above, we want to hear from you! Join us in shaping the future of education! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. The content on this page is generated with AI. Please review all material before sharing. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 17, 2026
Seasonal
Join Our Dynamic Team as a Programme Administrator! Location: Canary Wharf 19.72 Must be available from Tuesday 24th March for 8 weeks 100% campus based 9am - 5pm Contract Type: Temporary Are you an organized, detail-oriented individual looking for an exciting opportunity in the education sector? Do you thrive in a lively environment where your contributions make a real difference? If so, we have the perfect role for you! About Us: We are a vibrant educational institution dedicated to fostering a love for learning and empowering students to achieve their full potential. Our team is passionate, supportive, and committed to excellence, and we're on the lookout for a Programme Admin to join us on this journey. What You'll Do: As a Programme Admin, you will play a crucial role in ensuring the smooth operation of our educational programs. Your responsibilities will include: Administrative Support: Providing comprehensive administrative assistance to programme managers and faculty. Communication: Acting as the first point of contact for students, parents, and staff, responding to inquiries and providing information. Data Management: Maintaining accurate records and databases, ensuring all information is up to date and accessible. Event Coordination: Assisting in the planning and execution of educational events, workshops, and seminars. Reporting: Preparing reports and documentation related to programme activities and outcomes. What We're Looking For: To excel in this role, you should possess the following qualifications and skills: Strong organizational skills with an eye for detail. Excellent verbal and written communication abilities. Proficiency in Microsoft Office Suite and experience with database management. A proactive, positive attitude and a willingness to learn. Previous experience in an administrative role, preferably within an educational setting, is a plus. Why Join Us? At our institution, we believe that a positive work environment leads to greater productivity and job satisfaction. Here's what you can look forward to: Location: Our office is conveniently located just a 4-minute walk from South Quay train station, making your commute a breeze! Supportive Team: Work alongside a passionate and friendly team that values collaboration and innovation. Professional Growth: Gain valuable experience in the education sector and develop skills that will benefit your career. Impact: Contribute to the success of our programmes and make a difference in the lives of our students. Ready to Make a Difference? If you're excited to be a part of a dynamic educational team and meet the qualifications outlined above, we want to hear from you! Join us in shaping the future of education! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. The content on this page is generated with AI. Please review all material before sharing. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Interim HR Operations Manager (Pay & Reward) The Role We are looking for a senior-level Interim HR Operations Manager to provide leadership across our HR Operations service. This is a pivotal role focused on stabilising and embedding our Reward function during a period of organisational transition. You will ensure high-quality service delivery, lead continuous improvement projects, and prepare the organisation for our upcoming Total Pay & Reward Programme. Your Impact Operational Leadership: Manage the Pay & Reward team (3 direct reports) and lead service-wide improvements to streamline workflows and reduce silos. Reward & Recognition: Oversee job evaluation processes, manage staff benefit schemes, and ensure fairness and transparency in all pay practices. Establishment Management: Partner with Finance to oversee establishment control frameworks, ensuring high-quality data governance and reporting. Expert Advisory: Provide senior managers with expert advice on complex operational issues, including organisational change and reward legislation. Stakeholder Engagement: Build strong relationships with Business Partners, Trade Unions, and digital teams to modernise HR services. What You ll Bring CIPD qualification (or equivalent degree) is essential. Proven experience leading Reward, Recognition, or Compensation & Benefits services. Strong expertise in job evaluation and HR process redesign. Experience managing and developing teams to build capability and resilience. A track record of delivering effective communication and engagement activities. The Details Contract: Interim Working Pattern: Hybrid working Team: Management of 2 Pay & Reward Officers and 1 Assistant
Apr 17, 2026
Contractor
Interim HR Operations Manager (Pay & Reward) The Role We are looking for a senior-level Interim HR Operations Manager to provide leadership across our HR Operations service. This is a pivotal role focused on stabilising and embedding our Reward function during a period of organisational transition. You will ensure high-quality service delivery, lead continuous improvement projects, and prepare the organisation for our upcoming Total Pay & Reward Programme. Your Impact Operational Leadership: Manage the Pay & Reward team (3 direct reports) and lead service-wide improvements to streamline workflows and reduce silos. Reward & Recognition: Oversee job evaluation processes, manage staff benefit schemes, and ensure fairness and transparency in all pay practices. Establishment Management: Partner with Finance to oversee establishment control frameworks, ensuring high-quality data governance and reporting. Expert Advisory: Provide senior managers with expert advice on complex operational issues, including organisational change and reward legislation. Stakeholder Engagement: Build strong relationships with Business Partners, Trade Unions, and digital teams to modernise HR services. What You ll Bring CIPD qualification (or equivalent degree) is essential. Proven experience leading Reward, Recognition, or Compensation & Benefits services. Strong expertise in job evaluation and HR process redesign. Experience managing and developing teams to build capability and resilience. A track record of delivering effective communication and engagement activities. The Details Contract: Interim Working Pattern: Hybrid working Team: Management of 2 Pay & Reward Officers and 1 Assistant
The Role Role Summary As the strategic architect of the Group s security services, the Head of Security Services shapes and delivers a unified vision for cyber security across a global, federated enterprise and 85+ businesses grouped into 10 divisions. Reporting into the Group Chief Information Security Officer (CISO), this leader is responsible for overseeing day-to-day operational cyber security capabilities, ensuring robust, efficient, and coordinated first and second line security operations that protect the Group s people, systems, and data from cyber-attacks. By setting the direction for security services, championing the adoption of centralised capabilities, and driving continuous innovation, this role ensures that the security operations are robust, adaptive, and future-ready. With oversight of daily technical security functions and a relentless focus on operational excellence, the Head of Security Services builds and empowers high-performing teams to deliver 24/7 threat detection, rapid incident response, and proactive risk management. This includes ownership of security controls, security testing, tech assurance and vulnerability and threat management, and incident response across the organisation. Collaboration is at the heart of this position. By working across the GCS Leadership Team, with business and technology stakeholders, and with industry experts to align strategy, share intelligence, and drive a single, cohesive approach to security services, this leader ensures the Group not only meets but sets the benchmark for security services in a dynamic digital world. Role Responsibilities/Accountabilities Key Responsibilities: Strategic Leadership & Vision • Establish a costed strategic vision for security services across the Group s global, federated enterprise. • Evangelist for adoption of central services and drives alignment to a single security services vision. • Define, maintain, and regularly review the security services service catalogue and SLAs, clearly articulating what good looks like. • Integrates AI and modernises security operations using latest technologies. • Ensure security operations support organisational resilience and disaster recovery objectives. • Collaborate across verticals with the GCS Leadership Team. Operations & Service Delivery • Oversee daily operations of technical security functions, working collaboratively with the SOCs to provide 24/7 visibility and threat detection ensuring services are resilient, risk-aware, and aligned with business needs. • Regularly review and modernise SOC processes, technologies, and talent. • Partner with MSSPs and build solid vendor relationships to deliver the security strategy. • Define and collect metrics/KPIs, regularly reporting to leadership on SOC events/incidents and overall effectiveness. • Review metrics at a group level and adjust services strategy accordingly. • Management of the security technology stack and continuous improvement of services. Incident Response & Threat Management • Serve as incident commander (including on-call), leading cyber incident response activities. • Lead on cyber incident response activities and contributing to incident management activities by advising on incident identification, assessment, classification, escalation, investigation, mitigation, monitoring and reporting to help ensure cyber incidents are managed in a timely and effectively manner to limit impact. • Drive the development of threat management, threat modelling and identification of new threat vectors by keeping up to date with industry activity and methodology, to help ensure key assets are protected. • Lead threat hunts to proactively discover potential compromises. • Lead and coordinate red teaming, penetration testing, and exercising to assess and enhance the quality of services delivered by SOCs. • Red/purple teaming to ensure standard of services testing quality of services delivered by various SOCs. • Exercise incident response capabilities. Threat Intelligence & Tech Assurance and Vulnerability Management • Drive the development of threat management, threat modelling, and identification of new threat vectors. • Maintain up-to-date awareness of cyber threat intelligence and emerging attack vectors, always evaluating the materiality of the threat. • Liaise with industry experts and update strategy in line with the threat landscape. • Lead a threat-led, risk-based vulnerability management programme, ensuring timely remediation in collaboration with IT. • Own insider threat and data loss prevention (DLP) initiatives. • Lead the emergency patching vulnerability management programme ensuring threat-led and risk-based prioritisation, along with collaboration with IT for timely remediation. • Own and manage key security controls ensuring they are deployed, tuned, and monitored effectively across cloud and on-premise assets, along with managing the vendors that are responsible for supporting the Group. Team Leadership & Performance • Lead a high-performing team of cyber and project professionals, driving strategy, innovation, and continuous improvement across protection capabilities including SOC, Security Engineering, Technical Assurance and Vulnerability Management. • Manage team performance and cost base, making informed financial decisions and supporting portfolio-level investment planning. • Provide technical leadership and act as a subject matter expert on information security best practices. Collaboration & Stakeholder Engagement • Collaborate across the GCS Leadership Team and with cross-functional stakeholders. • Work with Head of Manufacturing / OT security to align security operations elements in manufacturing. • Collaborate with cross-functional stakeholders to assess and mitigate risk, while maintaining a forward-looking roadmap for cyber capabilities. Experience, Knowledge, Skills & Attributes Essential • A certification such as CISSP CISM, GIAC, or equivalent. University Degree qualified in an engineering discipline ideally with Cyber Security Engineering, Computer Science, Information Technology, or Computer and Electronics engineering. • Prior experience of building security teams and a global delivery operations support model. • Demonstrable experience of building and running a technical assurance function. • Demonstrable knowledge of industry standards such as NIST and ISO27001. Knowledge of relevant regulations such as GDPR, NIS2, and EU AI. • Exceptional analytical and decision-making abilities during BAU and incidents. • Experience in leading cybersecurity incidents, implementing response procedures, and driving continuous improvements, and optimising security tools and technologies to enhance operational efficiency. • Hands-on experience in threat detection and prevention, including expertise in SIEM, EDR, firewall management, or similar security technologies. • Ability to build relationships and engage with all levels of management, communicating complex technical issues to a range of audiences. • Experience of managing service level agreements, commercial engagements, and supporting procurement with contract negotiations. • Demonstrable experience in designing, enhancing, and implementing security processes and policies. • Strong project management and leadership skills with the ability to prioritise both operational and project demands. Desirable • Experience of operating within federated environments or within an IT Service Management Provider / Consultancy • Experience managing external supplier relationships to secure the best value and service
Apr 17, 2026
Full time
The Role Role Summary As the strategic architect of the Group s security services, the Head of Security Services shapes and delivers a unified vision for cyber security across a global, federated enterprise and 85+ businesses grouped into 10 divisions. Reporting into the Group Chief Information Security Officer (CISO), this leader is responsible for overseeing day-to-day operational cyber security capabilities, ensuring robust, efficient, and coordinated first and second line security operations that protect the Group s people, systems, and data from cyber-attacks. By setting the direction for security services, championing the adoption of centralised capabilities, and driving continuous innovation, this role ensures that the security operations are robust, adaptive, and future-ready. With oversight of daily technical security functions and a relentless focus on operational excellence, the Head of Security Services builds and empowers high-performing teams to deliver 24/7 threat detection, rapid incident response, and proactive risk management. This includes ownership of security controls, security testing, tech assurance and vulnerability and threat management, and incident response across the organisation. Collaboration is at the heart of this position. By working across the GCS Leadership Team, with business and technology stakeholders, and with industry experts to align strategy, share intelligence, and drive a single, cohesive approach to security services, this leader ensures the Group not only meets but sets the benchmark for security services in a dynamic digital world. Role Responsibilities/Accountabilities Key Responsibilities: Strategic Leadership & Vision • Establish a costed strategic vision for security services across the Group s global, federated enterprise. • Evangelist for adoption of central services and drives alignment to a single security services vision. • Define, maintain, and regularly review the security services service catalogue and SLAs, clearly articulating what good looks like. • Integrates AI and modernises security operations using latest technologies. • Ensure security operations support organisational resilience and disaster recovery objectives. • Collaborate across verticals with the GCS Leadership Team. Operations & Service Delivery • Oversee daily operations of technical security functions, working collaboratively with the SOCs to provide 24/7 visibility and threat detection ensuring services are resilient, risk-aware, and aligned with business needs. • Regularly review and modernise SOC processes, technologies, and talent. • Partner with MSSPs and build solid vendor relationships to deliver the security strategy. • Define and collect metrics/KPIs, regularly reporting to leadership on SOC events/incidents and overall effectiveness. • Review metrics at a group level and adjust services strategy accordingly. • Management of the security technology stack and continuous improvement of services. Incident Response & Threat Management • Serve as incident commander (including on-call), leading cyber incident response activities. • Lead on cyber incident response activities and contributing to incident management activities by advising on incident identification, assessment, classification, escalation, investigation, mitigation, monitoring and reporting to help ensure cyber incidents are managed in a timely and effectively manner to limit impact. • Drive the development of threat management, threat modelling and identification of new threat vectors by keeping up to date with industry activity and methodology, to help ensure key assets are protected. • Lead threat hunts to proactively discover potential compromises. • Lead and coordinate red teaming, penetration testing, and exercising to assess and enhance the quality of services delivered by SOCs. • Red/purple teaming to ensure standard of services testing quality of services delivered by various SOCs. • Exercise incident response capabilities. Threat Intelligence & Tech Assurance and Vulnerability Management • Drive the development of threat management, threat modelling, and identification of new threat vectors. • Maintain up-to-date awareness of cyber threat intelligence and emerging attack vectors, always evaluating the materiality of the threat. • Liaise with industry experts and update strategy in line with the threat landscape. • Lead a threat-led, risk-based vulnerability management programme, ensuring timely remediation in collaboration with IT. • Own insider threat and data loss prevention (DLP) initiatives. • Lead the emergency patching vulnerability management programme ensuring threat-led and risk-based prioritisation, along with collaboration with IT for timely remediation. • Own and manage key security controls ensuring they are deployed, tuned, and monitored effectively across cloud and on-premise assets, along with managing the vendors that are responsible for supporting the Group. Team Leadership & Performance • Lead a high-performing team of cyber and project professionals, driving strategy, innovation, and continuous improvement across protection capabilities including SOC, Security Engineering, Technical Assurance and Vulnerability Management. • Manage team performance and cost base, making informed financial decisions and supporting portfolio-level investment planning. • Provide technical leadership and act as a subject matter expert on information security best practices. Collaboration & Stakeholder Engagement • Collaborate across the GCS Leadership Team and with cross-functional stakeholders. • Work with Head of Manufacturing / OT security to align security operations elements in manufacturing. • Collaborate with cross-functional stakeholders to assess and mitigate risk, while maintaining a forward-looking roadmap for cyber capabilities. Experience, Knowledge, Skills & Attributes Essential • A certification such as CISSP CISM, GIAC, or equivalent. University Degree qualified in an engineering discipline ideally with Cyber Security Engineering, Computer Science, Information Technology, or Computer and Electronics engineering. • Prior experience of building security teams and a global delivery operations support model. • Demonstrable experience of building and running a technical assurance function. • Demonstrable knowledge of industry standards such as NIST and ISO27001. Knowledge of relevant regulations such as GDPR, NIS2, and EU AI. • Exceptional analytical and decision-making abilities during BAU and incidents. • Experience in leading cybersecurity incidents, implementing response procedures, and driving continuous improvements, and optimising security tools and technologies to enhance operational efficiency. • Hands-on experience in threat detection and prevention, including expertise in SIEM, EDR, firewall management, or similar security technologies. • Ability to build relationships and engage with all levels of management, communicating complex technical issues to a range of audiences. • Experience of managing service level agreements, commercial engagements, and supporting procurement with contract negotiations. • Demonstrable experience in designing, enhancing, and implementing security processes and policies. • Strong project management and leadership skills with the ability to prioritise both operational and project demands. Desirable • Experience of operating within federated environments or within an IT Service Management Provider / Consultancy • Experience managing external supplier relationships to secure the best value and service
With a heritage spanning over 160 years, Laing O'Rourke is an internationally focused engineering enterprise with world class capabilities. We operate an integrated business model comprising the full range of engineering, construction and asset management services delivering single source solutions for some of the world's most prestigious public and private organisations. Committed to a sustainable future, Laing O'Rourke is re thinking the way the built environment is designed, delivered and operates - collaborating with world leading industry and academic partners, bringing innovative new solutions, ensuring the most efficient long term engineering solutions. Role Context Laing O'Rourke is delivering some of the most complex and transformative infrastructure projects in the UK-and right now, we're looking for a Civil Assembly Manager to join our team on a flagship Nuclear project. Are you someone who thrives in the preconstruction phase of big projects? Do you want to work on a unique, ambitious and innovative project combining DfMA and nuclear delivery? Are you interested in collaborating with a blue chip client on a project that integrates manufacturing led design right from the start? Key Deliverables and Accountabilities Support the Construction Assembly Lead and assist in managing the development and multi disciplinary coordination of the power plant construction and assembly plan (including assembly sequence and methods) - developing methods and formalising in deliverables. Support the Construction Assembly Lead with the coordination of work activities with key RR SMR stakeholders (e.g. Civil, Structural & Architectural, Manufacturing Engineering, and Development Engineering) and external suppliers and stakeholders for the civil assembly scope. Support to production of RR SMR deliverables in support of design and Business Development opportunities e.g. overall integrated Build Schedule, 4D digital model, site operational logistics and construction phase layout, and Generic Design development. Supporting the civil assembly scope owner, including progress reporting, administration and review of deliverables. Support to the Chief Design Engineer in delivering a value engineering solution achieving product economic goals. Support to RR SMR Business Development team as required. Liaise with marine and geotechnical specialists to inform design and construction feasibility. Lead optioneering of construction methods for cooling water island works, including Tunnelling and marine interface strategies. Shaft sinking and vertical retention structures. Assessment of constructability, risk and build schedule impact. Qualifications / Experience / Key Skills Essential Degree in Engineering Discipline e.g. Civil, Structural (or recognisable qualification). Minimum of 10+ years' relevant experience in technical or operational roles. Strong technical and delivery experience within construction, end to end design and collaborative working with delivery partners (e.g. JVs, contractors, sub contractors, consultants etc). Desirable Highly knowledgeable in construction methods, practices and knowledge - in current construction and installation methods and including modern methods of construction methodology. Strong stakeholder management skills - influencing, communication, political awareness. Strong communication skills - including technical report writing. Preferable Professional Chartership from a recognised professional institution (e.g. ICE, CIOB, IStructE, IET). Nuclear or highly regulated construction experience. Digital literacy - awareness and skills. Personal Attributes LOR Core values - courage, care, integrity Comfortable operating within uncertainty - having flexibility, adaptability and resilience Collaborative and proactive Curious and possessing a desire to do things in innovative new ways Location flexibility (regular travel to Derby, Bristol, Dartford, Manchester offices - site location in future) Detailed knowledge of Health and Safety Legislation Leadership and people management skills Good verbal communication skills Good knowledge of plant and equipment Logical and well organised to manage, support and motivate other personnel Team Player Able to manage workload by understanding requirements, deadlines Ability to manage change and adapt to new procedures This is a chance to lead from the front-guiding pre construction design, shaping project outcomes, and managing key relationships with clients, consultants, and internal delivery teams. You'll play a central role in ensuring we deliver technical excellence, innovation, and certainty. About Us Laing O'Rourke are an international engineering and construction company delivering state of the art infrastructure and buildings projects for clients in the UK, Middle East and Australia. Certainty, reliability, quality - this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients. As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the 'Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know if you would like to opt in to this scheme and let us know if you require any adjustments for the interview process. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email .
Apr 17, 2026
Full time
With a heritage spanning over 160 years, Laing O'Rourke is an internationally focused engineering enterprise with world class capabilities. We operate an integrated business model comprising the full range of engineering, construction and asset management services delivering single source solutions for some of the world's most prestigious public and private organisations. Committed to a sustainable future, Laing O'Rourke is re thinking the way the built environment is designed, delivered and operates - collaborating with world leading industry and academic partners, bringing innovative new solutions, ensuring the most efficient long term engineering solutions. Role Context Laing O'Rourke is delivering some of the most complex and transformative infrastructure projects in the UK-and right now, we're looking for a Civil Assembly Manager to join our team on a flagship Nuclear project. Are you someone who thrives in the preconstruction phase of big projects? Do you want to work on a unique, ambitious and innovative project combining DfMA and nuclear delivery? Are you interested in collaborating with a blue chip client on a project that integrates manufacturing led design right from the start? Key Deliverables and Accountabilities Support the Construction Assembly Lead and assist in managing the development and multi disciplinary coordination of the power plant construction and assembly plan (including assembly sequence and methods) - developing methods and formalising in deliverables. Support the Construction Assembly Lead with the coordination of work activities with key RR SMR stakeholders (e.g. Civil, Structural & Architectural, Manufacturing Engineering, and Development Engineering) and external suppliers and stakeholders for the civil assembly scope. Support to production of RR SMR deliverables in support of design and Business Development opportunities e.g. overall integrated Build Schedule, 4D digital model, site operational logistics and construction phase layout, and Generic Design development. Supporting the civil assembly scope owner, including progress reporting, administration and review of deliverables. Support to the Chief Design Engineer in delivering a value engineering solution achieving product economic goals. Support to RR SMR Business Development team as required. Liaise with marine and geotechnical specialists to inform design and construction feasibility. Lead optioneering of construction methods for cooling water island works, including Tunnelling and marine interface strategies. Shaft sinking and vertical retention structures. Assessment of constructability, risk and build schedule impact. Qualifications / Experience / Key Skills Essential Degree in Engineering Discipline e.g. Civil, Structural (or recognisable qualification). Minimum of 10+ years' relevant experience in technical or operational roles. Strong technical and delivery experience within construction, end to end design and collaborative working with delivery partners (e.g. JVs, contractors, sub contractors, consultants etc). Desirable Highly knowledgeable in construction methods, practices and knowledge - in current construction and installation methods and including modern methods of construction methodology. Strong stakeholder management skills - influencing, communication, political awareness. Strong communication skills - including technical report writing. Preferable Professional Chartership from a recognised professional institution (e.g. ICE, CIOB, IStructE, IET). Nuclear or highly regulated construction experience. Digital literacy - awareness and skills. Personal Attributes LOR Core values - courage, care, integrity Comfortable operating within uncertainty - having flexibility, adaptability and resilience Collaborative and proactive Curious and possessing a desire to do things in innovative new ways Location flexibility (regular travel to Derby, Bristol, Dartford, Manchester offices - site location in future) Detailed knowledge of Health and Safety Legislation Leadership and people management skills Good verbal communication skills Good knowledge of plant and equipment Logical and well organised to manage, support and motivate other personnel Team Player Able to manage workload by understanding requirements, deadlines Ability to manage change and adapt to new procedures This is a chance to lead from the front-guiding pre construction design, shaping project outcomes, and managing key relationships with clients, consultants, and internal delivery teams. You'll play a central role in ensuring we deliver technical excellence, innovation, and certainty. About Us Laing O'Rourke are an international engineering and construction company delivering state of the art infrastructure and buildings projects for clients in the UK, Middle East and Australia. Certainty, reliability, quality - this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients. As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the 'Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know if you would like to opt in to this scheme and let us know if you require any adjustments for the interview process. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email .
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
Apr 17, 2026
Full time
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
Institution of Structural Engineers
Islington, London
Head of Executive Office Contract : Permanent Hours : Full/Part-Time, 35 hours per week Salary : £62,443 starting salary p/a plus excellent benefits package Location : London, Farringdon, Hybrid working available Do you thrive where strategic leadership, robust governance and organisation wide delivery meet? Then this is the role for you! Alongside the interests and challenges of the role, we know that candidates also want to be enthused about the mission and values of the organisation they might be joining. IStructE is a charity and the professional body for structural engineers. We have a global membership who have designed many of the world's iconic structures, as well as many of the buildings and bridges we take almost for granted in our daily lives. Creating safer structures for the benefit of the public is at the heart of our remit, and this includes environmental sustainability with structural engineers and the Institution at the heart of the impact construction has on natural resources and climate change. We are passionate about inclusion and work hard to help those with talent, irrespective of background, to find and develop a route into the profession. Many of our members work to support the world's most vulnerable communities, especially those living in places prone to natural hazards such as earthquakes and extreme flooding. If working as part of a staff team of about 80 people and alongside many of our members to address these issues appeals to you, then we would love to hear from you. The Role The Head of Executive Office provides strategic and operational oversight across the Institution, ensuring the Chief Executive, Board, Council and President are well supported to deliver their responsibilities effectively. This role leads the Institution's governance and compliance functions, overseeing all election and regulatory processes, whilst providing central coordination of projects through a newly established project management office. The post holder will ensure compliant governance systems, clear reporting and effective cross organisational working, alongside managing the Institution's Benevolent Fund and mentoring scheme for members. To be shortlisted for this post, you must have: Knowledge of legislation and regulations on governance (Charter status, Bye Laws, Regulations) relating to charities/not-for-profit organisations. Significant experience supporting senior board and committee members, including minute taking, proofreading and working with trustees. Experience in cross-organisational project oversight, tracking and reporting. Working previously in a professional institution, membership or licensing/regulatory body environment would be advantageous. What we can offer you: 25 days' paid annual leave (rising with service) plus bank holidays and flexi leave A pension scheme with up to 9% employer contributions Life Insurance Private Medical Insurance Permanent Health Insurance Health Cash Plan Employee Assistance Programme Season Ticket Loan Cycle to Work Scheme Continuous Professional Development Salary Progression Working Conditions: We are based on the edge of the city, our office is bright, modern and open plan. We are an inclusive and friendly workforce and operate a hybrid working arrangement. Additional information: For more information, including a full job description and candidate privacy policy, visit our website. If you require any reasonable adjustments to enable you to complete your application or would like us to apply reasonable adjustments when reviewing your application, please contact us as soon as possible to discuss your needs. Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we urge candidates to apply as soon as possible. Applications are sifted on receipt, and shortlisted candidates are contacted to invite to an interview. Applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered. The Institution strives to have a diverse and inclusive workforce, where we can all be ourselves. We are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation. If you feel you have the skills, experience, and expertise we're looking for and if this post sounds like the challenge you are seeking, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 17, 2026
Full time
Head of Executive Office Contract : Permanent Hours : Full/Part-Time, 35 hours per week Salary : £62,443 starting salary p/a plus excellent benefits package Location : London, Farringdon, Hybrid working available Do you thrive where strategic leadership, robust governance and organisation wide delivery meet? Then this is the role for you! Alongside the interests and challenges of the role, we know that candidates also want to be enthused about the mission and values of the organisation they might be joining. IStructE is a charity and the professional body for structural engineers. We have a global membership who have designed many of the world's iconic structures, as well as many of the buildings and bridges we take almost for granted in our daily lives. Creating safer structures for the benefit of the public is at the heart of our remit, and this includes environmental sustainability with structural engineers and the Institution at the heart of the impact construction has on natural resources and climate change. We are passionate about inclusion and work hard to help those with talent, irrespective of background, to find and develop a route into the profession. Many of our members work to support the world's most vulnerable communities, especially those living in places prone to natural hazards such as earthquakes and extreme flooding. If working as part of a staff team of about 80 people and alongside many of our members to address these issues appeals to you, then we would love to hear from you. The Role The Head of Executive Office provides strategic and operational oversight across the Institution, ensuring the Chief Executive, Board, Council and President are well supported to deliver their responsibilities effectively. This role leads the Institution's governance and compliance functions, overseeing all election and regulatory processes, whilst providing central coordination of projects through a newly established project management office. The post holder will ensure compliant governance systems, clear reporting and effective cross organisational working, alongside managing the Institution's Benevolent Fund and mentoring scheme for members. To be shortlisted for this post, you must have: Knowledge of legislation and regulations on governance (Charter status, Bye Laws, Regulations) relating to charities/not-for-profit organisations. Significant experience supporting senior board and committee members, including minute taking, proofreading and working with trustees. Experience in cross-organisational project oversight, tracking and reporting. Working previously in a professional institution, membership or licensing/regulatory body environment would be advantageous. What we can offer you: 25 days' paid annual leave (rising with service) plus bank holidays and flexi leave A pension scheme with up to 9% employer contributions Life Insurance Private Medical Insurance Permanent Health Insurance Health Cash Plan Employee Assistance Programme Season Ticket Loan Cycle to Work Scheme Continuous Professional Development Salary Progression Working Conditions: We are based on the edge of the city, our office is bright, modern and open plan. We are an inclusive and friendly workforce and operate a hybrid working arrangement. Additional information: For more information, including a full job description and candidate privacy policy, visit our website. If you require any reasonable adjustments to enable you to complete your application or would like us to apply reasonable adjustments when reviewing your application, please contact us as soon as possible to discuss your needs. Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we urge candidates to apply as soon as possible. Applications are sifted on receipt, and shortlisted candidates are contacted to invite to an interview. Applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered. The Institution strives to have a diverse and inclusive workforce, where we can all be ourselves. We are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation. If you feel you have the skills, experience, and expertise we're looking for and if this post sounds like the challenge you are seeking, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Job Title: Senior Buyer Location: Nottingham Permanent: Full-time Salary: £40,000 Hybrid Working SF Recruitment have an exciting opportunity for a Senior Buyer for our Nottingham based client. This client is a high growth business with fantastic progression opportunities. Reporting to the Procurement Manager you will be responsible for the purchasing of Direct goods, ensuring the efficient and cost-effective sourcing. The role requires strong analytical, negotiation, and supplier management skills, as well as the ability to collaborate across multiple sites and functions. To be considered for this role it is essential you have previous procurement experience and are used to working in a fast paced environment. You will need to have excellent communication skills as it will be essential for you to build relationships with suppliers and negotiate contracts and help drive cost down. This is a really exciting new role and the client is looking for somebody who can come and hit the ground running with a confident, proactive attitude with a genuine excitement for procurement. Main Duties -Develop and implement sourcing strategies for direct procurement categories -Identify, evaluate, and select suppliers based on cost, quality, service, and sustainability -Conduct market research and benchmark pricing to optimise procurement opportunities -Build and maintain strong relationships with key suppliers to ensure performance -Negotiate contracts, pricing, and service agreements to drive cost savings and efficiency -Collaborate with internal teams to align procurement with business needs -Ensure timely procurement while adhering to budget and quality standards -Monitor supplier performance through KPIs and continuous improvement initiatives -Identify and mitigate supply chain risks and ensure compliance with legal, ethical, and environmental standards -Drive process improvements and support category management initiatives Essential: - Experience within a similar role - Proficient in Microsoft Excel - Understanding of key business commodities, the current market and the impact they make - Ability to use initiative, working autonomously to identify opportunities and challenge existing processes - Strong analytical skills to develop and present compelling business cases around new suppliers to stakeholders - Quick decision-making abilities to navigate procurement scenarios - Excellent communication skills for effective stakeholder management both internally and externally If you are interested in this role please get in touch today for further details
Apr 17, 2026
Full time
Job Title: Senior Buyer Location: Nottingham Permanent: Full-time Salary: £40,000 Hybrid Working SF Recruitment have an exciting opportunity for a Senior Buyer for our Nottingham based client. This client is a high growth business with fantastic progression opportunities. Reporting to the Procurement Manager you will be responsible for the purchasing of Direct goods, ensuring the efficient and cost-effective sourcing. The role requires strong analytical, negotiation, and supplier management skills, as well as the ability to collaborate across multiple sites and functions. To be considered for this role it is essential you have previous procurement experience and are used to working in a fast paced environment. You will need to have excellent communication skills as it will be essential for you to build relationships with suppliers and negotiate contracts and help drive cost down. This is a really exciting new role and the client is looking for somebody who can come and hit the ground running with a confident, proactive attitude with a genuine excitement for procurement. Main Duties -Develop and implement sourcing strategies for direct procurement categories -Identify, evaluate, and select suppliers based on cost, quality, service, and sustainability -Conduct market research and benchmark pricing to optimise procurement opportunities -Build and maintain strong relationships with key suppliers to ensure performance -Negotiate contracts, pricing, and service agreements to drive cost savings and efficiency -Collaborate with internal teams to align procurement with business needs -Ensure timely procurement while adhering to budget and quality standards -Monitor supplier performance through KPIs and continuous improvement initiatives -Identify and mitigate supply chain risks and ensure compliance with legal, ethical, and environmental standards -Drive process improvements and support category management initiatives Essential: - Experience within a similar role - Proficient in Microsoft Excel - Understanding of key business commodities, the current market and the impact they make - Ability to use initiative, working autonomously to identify opportunities and challenge existing processes - Strong analytical skills to develop and present compelling business cases around new suppliers to stakeholders - Quick decision-making abilities to navigate procurement scenarios - Excellent communication skills for effective stakeholder management both internally and externally If you are interested in this role please get in touch today for further details
Senior Planner Location: London Gatwick (Hybrid - 3 days office / 2 days remote) Job Type: Permanent (Full Time) Salary: £70,000pa - £78,000pa Benefits: 5% Welcome Bonus, £4,750 Flex Allowance, Up to 20% Annual Bonus and other Excellent Benefits The Role: As a Senior Construction Planner, you'll sit at the heart of Gatwick's capital delivery programme, providing a full planning service across a diverse portfolio of high-value projects, typically £50m+. From runway resurfacing and airfield works to major civil and infrastructure schemes, you'll see first-hand the impact of your work in a live operational environment. You'll also act as a trusted expert, supporting and mentoring junior planners while collaborating closely with project managers, engineers, contractors and wider stakeholders to ensure projects are delivered safely, efficiently and on time. Day to day responsibilities: Reporting to the Programme Planning Manager , your responsibilities will include: Developing and maintaining robust, integrated delivery schedules with clear milestones and interfaces Monitoring programme performance, identifying critical activities and producing recovery plans where required Engaging with contractors, project managers, engineers and subcontractors to track progress and resolve issues Providing expert planning advice and promoting best practice across the team Supporting risk management and mitigation through effective schedule analysis and reporting What We're Looking For: We're seeking a proactive, adaptable planner who thrives in complex, fast-paced environments. You'll bring: Proven experience as a Senior Planner on projects typically valued £20m+ A relevant qualification or strong analytical experience within a STEM or construction-related field Strong experience using Primavera P6, MS Excel and Microsoft Office tools Experience managing complex programmes with multiple stakeholders Experience working in a live environment (desirable, but airport experience not essential) What's in It for You? We offer a highly competitive and flexible reward package, designed to support your lifestyle, wellbeing and career growth: 5 % Welcome Bonus Up to 20% performance-based annual bonus £4,750 Flex Allowance Free staff parking & discounted rail travel Share matching scheme Healthcare, life and disability insurance Professional training and development opportunities High street and restaurant discounts Paid volunteering days You'll also benefit from excellent transport links, just 30 minutes from central London , with direct connections to over 100 towns and cities.
Apr 17, 2026
Full time
Senior Planner Location: London Gatwick (Hybrid - 3 days office / 2 days remote) Job Type: Permanent (Full Time) Salary: £70,000pa - £78,000pa Benefits: 5% Welcome Bonus, £4,750 Flex Allowance, Up to 20% Annual Bonus and other Excellent Benefits The Role: As a Senior Construction Planner, you'll sit at the heart of Gatwick's capital delivery programme, providing a full planning service across a diverse portfolio of high-value projects, typically £50m+. From runway resurfacing and airfield works to major civil and infrastructure schemes, you'll see first-hand the impact of your work in a live operational environment. You'll also act as a trusted expert, supporting and mentoring junior planners while collaborating closely with project managers, engineers, contractors and wider stakeholders to ensure projects are delivered safely, efficiently and on time. Day to day responsibilities: Reporting to the Programme Planning Manager , your responsibilities will include: Developing and maintaining robust, integrated delivery schedules with clear milestones and interfaces Monitoring programme performance, identifying critical activities and producing recovery plans where required Engaging with contractors, project managers, engineers and subcontractors to track progress and resolve issues Providing expert planning advice and promoting best practice across the team Supporting risk management and mitigation through effective schedule analysis and reporting What We're Looking For: We're seeking a proactive, adaptable planner who thrives in complex, fast-paced environments. You'll bring: Proven experience as a Senior Planner on projects typically valued £20m+ A relevant qualification or strong analytical experience within a STEM or construction-related field Strong experience using Primavera P6, MS Excel and Microsoft Office tools Experience managing complex programmes with multiple stakeholders Experience working in a live environment (desirable, but airport experience not essential) What's in It for You? We offer a highly competitive and flexible reward package, designed to support your lifestyle, wellbeing and career growth: 5 % Welcome Bonus Up to 20% performance-based annual bonus £4,750 Flex Allowance Free staff parking & discounted rail travel Share matching scheme Healthcare, life and disability insurance Professional training and development opportunities High street and restaurant discounts Paid volunteering days You'll also benefit from excellent transport links, just 30 minutes from central London , with direct connections to over 100 towns and cities.
Job Title: Site Agent - Civil Engineering (Water Infrastructure Projects) Location: Scottish Borders, Scotland Salary: 55,000 - 60,000 (dependent on experience) Contract Type: Permanent About the Client: Our client is a well-established civil engineering contractor with a strong reputation for delivering high-quality water infrastructure projects across Scotland. With an expanding project pipeline, they are looking to enhance their team with a Site Agent based in the Scottish Borders . Position Overview: The Site Agent will play a pivotal role in managing and delivering water infrastructure projects. You will oversee the day-to-day operations on site, ensuring that projects are completed on time, within budget, and to the highest quality standards. You will be responsible for coordinating all site activities, managing resources, and ensuring compliance with health, safety, and environmental regulations. Key Responsibilities: Site Management: Take full responsibility for the management and delivery of water infrastructure projects, ensuring all work is completed in line with project specifications and contract requirements. Team Leadership: Lead, motivate, and manage a team of site staff and subcontractors, ensuring effective communication and collaboration throughout the project lifecycle. Health & Safety: Ensure strict adherence to health and safety policies and procedures on site, maintaining a safe working environment for all personnel. Quality Control: Implement quality control procedures to ensure that all work meets the required standards and is completed in accordance with project specifications. Client Liaison: Maintain positive relationships with clients, subcontractors, and suppliers, providing regular updates on project progress and addressing any issues or concerns. Programme Management: Monitor project timelines and schedules, ensuring that work progresses according to plan and mitigating any risks or delays. Financial Management: Assist in managing project budgets and costs, ensuring that expenditure is in line with the agreed-upon financial targets. Documentation & Reporting: Maintain accurate site records, including daily reports, site diaries, and progress reports. Ensure compliance with all contract documentation and reporting requirements. Key Requirements: Experience: Proven experience as a Site Agent or Site Manager in civil engineering, with a strong background in water infrastructure projects (e.g., water treatment plants, pipelines, reservoirs, etc.). Qualifications: A relevant civil engineering qualification (HNC/HND, degree, or equivalent). A Site Management Safety Training Scheme (SMSTS) qualification and a current CSCS card are essential. Leadership Skills: Strong leadership abilities with experience in managing a team of site staff and subcontractors. Health & Safety Knowledge: In-depth knowledge of health, safety, and environmental regulations, with a commitment to ensuring a safe working environment. Project Management: Excellent organisational and time-management skills, with the ability to manage multiple tasks and deadlines effectively. Communication: Strong communication skills, with the ability to liaise effectively with clients, contractors, and other stakeholders. Desirable Skills: Experience working in the Scottish Borders region or similar rural locations. Familiarity with the local regulatory and environmental requirements related to water infrastructure projects. Knowledge of the latest construction technologies and project management software. What's On Offer: Competitive salary : 55,000 - 60,000, depending on experience. Career Development : Opportunities for professional growth and progression within a well-established company. How to Apply: If you are a Site Agent with experience in civil engineering and water infrastructure projects and are looking for your next challenge, we would love to hear from you! Please apply with an up date CV to hear more! RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2026
Full time
Job Title: Site Agent - Civil Engineering (Water Infrastructure Projects) Location: Scottish Borders, Scotland Salary: 55,000 - 60,000 (dependent on experience) Contract Type: Permanent About the Client: Our client is a well-established civil engineering contractor with a strong reputation for delivering high-quality water infrastructure projects across Scotland. With an expanding project pipeline, they are looking to enhance their team with a Site Agent based in the Scottish Borders . Position Overview: The Site Agent will play a pivotal role in managing and delivering water infrastructure projects. You will oversee the day-to-day operations on site, ensuring that projects are completed on time, within budget, and to the highest quality standards. You will be responsible for coordinating all site activities, managing resources, and ensuring compliance with health, safety, and environmental regulations. Key Responsibilities: Site Management: Take full responsibility for the management and delivery of water infrastructure projects, ensuring all work is completed in line with project specifications and contract requirements. Team Leadership: Lead, motivate, and manage a team of site staff and subcontractors, ensuring effective communication and collaboration throughout the project lifecycle. Health & Safety: Ensure strict adherence to health and safety policies and procedures on site, maintaining a safe working environment for all personnel. Quality Control: Implement quality control procedures to ensure that all work meets the required standards and is completed in accordance with project specifications. Client Liaison: Maintain positive relationships with clients, subcontractors, and suppliers, providing regular updates on project progress and addressing any issues or concerns. Programme Management: Monitor project timelines and schedules, ensuring that work progresses according to plan and mitigating any risks or delays. Financial Management: Assist in managing project budgets and costs, ensuring that expenditure is in line with the agreed-upon financial targets. Documentation & Reporting: Maintain accurate site records, including daily reports, site diaries, and progress reports. Ensure compliance with all contract documentation and reporting requirements. Key Requirements: Experience: Proven experience as a Site Agent or Site Manager in civil engineering, with a strong background in water infrastructure projects (e.g., water treatment plants, pipelines, reservoirs, etc.). Qualifications: A relevant civil engineering qualification (HNC/HND, degree, or equivalent). A Site Management Safety Training Scheme (SMSTS) qualification and a current CSCS card are essential. Leadership Skills: Strong leadership abilities with experience in managing a team of site staff and subcontractors. Health & Safety Knowledge: In-depth knowledge of health, safety, and environmental regulations, with a commitment to ensuring a safe working environment. Project Management: Excellent organisational and time-management skills, with the ability to manage multiple tasks and deadlines effectively. Communication: Strong communication skills, with the ability to liaise effectively with clients, contractors, and other stakeholders. Desirable Skills: Experience working in the Scottish Borders region or similar rural locations. Familiarity with the local regulatory and environmental requirements related to water infrastructure projects. Knowledge of the latest construction technologies and project management software. What's On Offer: Competitive salary : 55,000 - 60,000, depending on experience. Career Development : Opportunities for professional growth and progression within a well-established company. How to Apply: If you are a Site Agent with experience in civil engineering and water infrastructure projects and are looking for your next challenge, we would love to hear from you! Please apply with an up date CV to hear more! RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Minor Works Supervisor - Extra Works & Projects Location: West London Salary: Up to 50,000 + overtime Monday - Friday: 8am - 5pm The Opportunity Are you an experienced project professional or a technically grounded supervisor with a talent for commercial delivery? We are looking for a Minor Works Supervisor to join our rapidly expanding team. This is a high-visibility role where you will take ownership of "extra works" and small-to-medium projects across a diverse client portfolio. If you are looking for a role that offers autonomy, a chance to drive business growth, and a clear path into Project Management, this is the perfect next step for you. The Role As the Minor Works Supervisor, you will be the bridge between the client's requirements and technical execution. You will manage the end-to-end lifecycle of additional works-moving beyond core maintenance to deliver bespoke engineering solutions and site improvements. Key Responsibilities: Project Delivery: Manage and deliver a variety of extra works projects, ensuring they are completed on time, within budget, and to the highest company standards. Planning & Scheduling: Oversee the full coordination of project timelines, resource scheduling, and execution for all works outside of core FM services. Commercial Management: Prepare and submit accurate, competitive quotations for extra works. You will monitor project budgets and profitability, proactively reporting on any variances. Client Liaison: Act as the primary point of contact for clients regarding projects. You will translate their requirements into technical specs and provide regular progress updates. Supply Chain Coordination: Lead internal teams and specialist subcontractors, ensuring cost-effective delivery and high-quality workmanship. Business Growth: Proactively identify opportunities on-site for additional services or plant upgrades, contributing directly to the growth of the account. HSE & Compliance: Ensure all project works comply with health, safety, and environmental regulations, maintaining meticulous records and documentation throughout the project lifecycle. What We're Looking For We need a proactive problem-solver who can resolve delays quickly while keeping the client satisfied. Experience: Proven track record in supervising minor works, small projects, or extra works within a Facilities Management or Building Services environment. Commercial Acumen: Strong experience in quoting for works, managing budgets, and understanding project P&L. Technical Knowledge: A solid understanding of M&E systems and building fabric to accurately scope and price works. Leadership: The ability to coordinate multiple subcontractors and internal trades simultaneously. Communication: Exceptional interpersonal skills with a "customer-first" mindset. Safety: A robust understanding of HSE regulations and RAMS. Why Join Us? This is a fantastic opportunity to join a growing team during an exciting period of expansion. We don't just offer a job; we offer a career. Career Progression: We have a structured path for supervisors to move into Project Management and Contract Leadership. Growth Environment: Work in a dynamic team where your ideas for innovation and business growth are rewarded. Ready to take ownership of high-impact projects and grow your career? Apply today to join our team. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 17, 2026
Full time
Minor Works Supervisor - Extra Works & Projects Location: West London Salary: Up to 50,000 + overtime Monday - Friday: 8am - 5pm The Opportunity Are you an experienced project professional or a technically grounded supervisor with a talent for commercial delivery? We are looking for a Minor Works Supervisor to join our rapidly expanding team. This is a high-visibility role where you will take ownership of "extra works" and small-to-medium projects across a diverse client portfolio. If you are looking for a role that offers autonomy, a chance to drive business growth, and a clear path into Project Management, this is the perfect next step for you. The Role As the Minor Works Supervisor, you will be the bridge between the client's requirements and technical execution. You will manage the end-to-end lifecycle of additional works-moving beyond core maintenance to deliver bespoke engineering solutions and site improvements. Key Responsibilities: Project Delivery: Manage and deliver a variety of extra works projects, ensuring they are completed on time, within budget, and to the highest company standards. Planning & Scheduling: Oversee the full coordination of project timelines, resource scheduling, and execution for all works outside of core FM services. Commercial Management: Prepare and submit accurate, competitive quotations for extra works. You will monitor project budgets and profitability, proactively reporting on any variances. Client Liaison: Act as the primary point of contact for clients regarding projects. You will translate their requirements into technical specs and provide regular progress updates. Supply Chain Coordination: Lead internal teams and specialist subcontractors, ensuring cost-effective delivery and high-quality workmanship. Business Growth: Proactively identify opportunities on-site for additional services or plant upgrades, contributing directly to the growth of the account. HSE & Compliance: Ensure all project works comply with health, safety, and environmental regulations, maintaining meticulous records and documentation throughout the project lifecycle. What We're Looking For We need a proactive problem-solver who can resolve delays quickly while keeping the client satisfied. Experience: Proven track record in supervising minor works, small projects, or extra works within a Facilities Management or Building Services environment. Commercial Acumen: Strong experience in quoting for works, managing budgets, and understanding project P&L. Technical Knowledge: A solid understanding of M&E systems and building fabric to accurately scope and price works. Leadership: The ability to coordinate multiple subcontractors and internal trades simultaneously. Communication: Exceptional interpersonal skills with a "customer-first" mindset. Safety: A robust understanding of HSE regulations and RAMS. Why Join Us? This is a fantastic opportunity to join a growing team during an exciting period of expansion. We don't just offer a job; we offer a career. Career Progression: We have a structured path for supervisors to move into Project Management and Contract Leadership. Growth Environment: Work in a dynamic team where your ideas for innovation and business growth are rewarded. Ready to take ownership of high-impact projects and grow your career? Apply today to join our team. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Project Manager - 6 month contract - Preston (remote with ocassional travel) - 71.45 ph UMB or 52.93 ph PAYE (Inside IR35) The Umbrella rate quoted above is the Gross Umbrella rate (i.e. the rate we pay to the Umbrella Company inclusive of ALL employment costs). Please note, the rate paid by the Umbrella will be less, as will a Limited Deemed rate or Agency PAYE rate. Please get in touch to discuss the rates via these different payment vehicles. The Role The roleholder will be assigned to Submarines Cyber work transfer project that is moving Cyber assurance for enterprise services from a sector team to a central Shared Services team. The project involves scope clarification, resourcing, knowledge transfer, business change and measuring/monitoring impact of the change. The key activities will comprise: Creating, maintaining and reporting progress against a project plan Holding all parties to achieve the project plan Managing the project through governance processes Leading any scope change/rebaselining activities Maintaining a requirements catalogue Managing the traceability of requirements through to delivery Business Analysis This is a small project team and the roleholder is expected to be very hands-on, contributing to whatever aspects of the project are required to achieve success and will work with but report into the Transformation Mgr on a day-to-day basis. What are BAE Systems looking for from you? Strong leadership skills Excellent collaborative skills Excellent influencing skills The role requires a robust character that can work in challenging and high pressure conditions. Formal Qualifications in Project Management are preferred but recognise that experience on the job training are equally valuable. Security Requirements: SC & UK EYES ONLY This role will require the person to hold full Security Clearance (SC) prior to working onsite. You will need to obtain a BPSS check as part of this process. You must currently hold or be eligible and willing to obtain SC and you must be eligible to work in the UK without sponsorship and have lived and worked in the UK for a minimum 5 year period. If you are unsure as to whether you are eligible, please contact me to discuss. This role also requires you to be a sole British national and therefore hold no other nationalities.
Apr 17, 2026
Contractor
Project Manager - 6 month contract - Preston (remote with ocassional travel) - 71.45 ph UMB or 52.93 ph PAYE (Inside IR35) The Umbrella rate quoted above is the Gross Umbrella rate (i.e. the rate we pay to the Umbrella Company inclusive of ALL employment costs). Please note, the rate paid by the Umbrella will be less, as will a Limited Deemed rate or Agency PAYE rate. Please get in touch to discuss the rates via these different payment vehicles. The Role The roleholder will be assigned to Submarines Cyber work transfer project that is moving Cyber assurance for enterprise services from a sector team to a central Shared Services team. The project involves scope clarification, resourcing, knowledge transfer, business change and measuring/monitoring impact of the change. The key activities will comprise: Creating, maintaining and reporting progress against a project plan Holding all parties to achieve the project plan Managing the project through governance processes Leading any scope change/rebaselining activities Maintaining a requirements catalogue Managing the traceability of requirements through to delivery Business Analysis This is a small project team and the roleholder is expected to be very hands-on, contributing to whatever aspects of the project are required to achieve success and will work with but report into the Transformation Mgr on a day-to-day basis. What are BAE Systems looking for from you? Strong leadership skills Excellent collaborative skills Excellent influencing skills The role requires a robust character that can work in challenging and high pressure conditions. Formal Qualifications in Project Management are preferred but recognise that experience on the job training are equally valuable. Security Requirements: SC & UK EYES ONLY This role will require the person to hold full Security Clearance (SC) prior to working onsite. You will need to obtain a BPSS check as part of this process. You must currently hold or be eligible and willing to obtain SC and you must be eligible to work in the UK without sponsorship and have lived and worked in the UK for a minimum 5 year period. If you are unsure as to whether you are eligible, please contact me to discuss. This role also requires you to be a sole British national and therefore hold no other nationalities.
Ashberry Recruitment are currently looking for Night Concierges' for their well-respected client based in Blackburn. As a Night Concierge, you will be providing assistance with Housing Management functions and will often be the first point of contact. Shift pattern - 4 on 4 off Some of your duties and responsibilities will be as follows: Work with clients to resolve conflict using de-escalation skills where appropriate Make decisions with regard to excluding clients in conjunction with the duty/on-call manager Clean office space and communal areas on a scheduled basis and clean and prepare void rooms in order to maximise occupancy and ensure turn around targets are met Assist with logging and reporting maintenance work including emergency out of hours repairs Supporting clients with welfare rights, budgeting, employment, education and training Responsible for providing concierge services across more than one site including attending other sites to deal with incidents and using CCTV to monitor sites Manage front of house duties including telephone calls and external visitors Requirements for the role: Enhanced DBS Check Must have a proven track record of providing information, advice and guidance to clients Knowledge and understanding of basic IT suitable for an office environment Knowledge of basic housing management tasks and working with vulnerable individuals
Apr 17, 2026
Contractor
Ashberry Recruitment are currently looking for Night Concierges' for their well-respected client based in Blackburn. As a Night Concierge, you will be providing assistance with Housing Management functions and will often be the first point of contact. Shift pattern - 4 on 4 off Some of your duties and responsibilities will be as follows: Work with clients to resolve conflict using de-escalation skills where appropriate Make decisions with regard to excluding clients in conjunction with the duty/on-call manager Clean office space and communal areas on a scheduled basis and clean and prepare void rooms in order to maximise occupancy and ensure turn around targets are met Assist with logging and reporting maintenance work including emergency out of hours repairs Supporting clients with welfare rights, budgeting, employment, education and training Responsible for providing concierge services across more than one site including attending other sites to deal with incidents and using CCTV to monitor sites Manage front of house duties including telephone calls and external visitors Requirements for the role: Enhanced DBS Check Must have a proven track record of providing information, advice and guidance to clients Knowledge and understanding of basic IT suitable for an office environment Knowledge of basic housing management tasks and working with vulnerable individuals
Job Title: Project Manager Heat Pump Installations Location: Bristol & Gloucestershire (with travel across the region) Salary: £55,000 - £65,000 (DOE) Job Summary: We are looking for a proactive and experienced Project Manager to lead the delivery of multiple heat pump installation projects across Bristol and Gloucestershire. This role involves overseeing projects at various stages simultaneously, from initial mobilisation through to commissioning and handover. You will take full ownership of project performance, including programme delivery, commercial control, client engagement, and team management. Leading a small team of Site Managers and/or Site Supervisors, you will ensure installations are completed safely, efficiently, and to a high standard, while maintaining excellent client relationships. Key Responsibilities: Project Delivery & Planning: Manage the end-to-end delivery of multiple concurrent heat pump installation projects Develop and maintain detailed project programmes, ensuring key milestones are met Coordinate labour, materials, and subcontractors to ensure efficient delivery Ensure all installations are completed in line with technical specifications and quality standards Oversee commissioning and handover processes, ensuring full client satisfaction Team Leadership & Management: Directly manage and support a small team of Site Managers and/or Site Supervisors Provide clear direction, set performance expectations, and monitor team output Conduct regular site meetings, toolbox talks, and performance reviews Foster a positive safety culture and promote best practices across all sites Client & Stakeholder Management: Act as the primary point of contact for clients, consultants, and key stakeholders Build and maintain strong, long-term client relationships Lead client meetings, providing clear and accurate updates on progress, risks, and performance Manage expectations and resolve any issues or concerns in a timely and professional manner Commercial & Financial Control: Manage project budgets, forecasts, and cost reporting Track and control project expenditure, ensuring profitability targets are achieved Review and approve subcontractor applications and variations Identify and manage commercial risks and opportunities Reporting & Administration: Produce regular progress reports, programme updates, and KPI tracking Maintain accurate project documentation, including RAMS, permits, and installation records Report on project performance, risks, delays, and mitigation strategies to senior management Ensure compliance with all internal processes and external regulatory requirements Health, Safety & Compliance: Ensure all projects are delivered in full compliance with health & safety legislation and company policies Review and approve Risk Assessments and Method Statements (RAMS) Carry out site inspections and audits to ensure safe working practices are maintained Promote a strong culture of safety and continuous improvement Quality Assurance: Monitor installation quality across all sites, ensuring work meets required standards Implement quality control procedures and conduct regular inspections Address any defects or non-conformances promptly and effectively Key Requirements: Proven experience as a Project Manager within construction, M&E, or renewable energy sectors Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment Experience leading site-based teams, including Site Managers or Supervisors Strong understanding of installation projects (heat pumps or similar systems preferred) Excellent organisational and time management skills Strong communication and interpersonal skills, with the ability to manage clients effectively Commercial awareness with experience in budget and cost control Proficient in project reporting and documentation Desirable Skills & Qualifications: Experience with air source or ground source heat pump installations Knowledge of retrofit or decarbonisation projects Relevant project management qualification (e.g., PRINCE2, PMP, APM) SMSTS or equivalent health & safety certification
Apr 17, 2026
Full time
Job Title: Project Manager Heat Pump Installations Location: Bristol & Gloucestershire (with travel across the region) Salary: £55,000 - £65,000 (DOE) Job Summary: We are looking for a proactive and experienced Project Manager to lead the delivery of multiple heat pump installation projects across Bristol and Gloucestershire. This role involves overseeing projects at various stages simultaneously, from initial mobilisation through to commissioning and handover. You will take full ownership of project performance, including programme delivery, commercial control, client engagement, and team management. Leading a small team of Site Managers and/or Site Supervisors, you will ensure installations are completed safely, efficiently, and to a high standard, while maintaining excellent client relationships. Key Responsibilities: Project Delivery & Planning: Manage the end-to-end delivery of multiple concurrent heat pump installation projects Develop and maintain detailed project programmes, ensuring key milestones are met Coordinate labour, materials, and subcontractors to ensure efficient delivery Ensure all installations are completed in line with technical specifications and quality standards Oversee commissioning and handover processes, ensuring full client satisfaction Team Leadership & Management: Directly manage and support a small team of Site Managers and/or Site Supervisors Provide clear direction, set performance expectations, and monitor team output Conduct regular site meetings, toolbox talks, and performance reviews Foster a positive safety culture and promote best practices across all sites Client & Stakeholder Management: Act as the primary point of contact for clients, consultants, and key stakeholders Build and maintain strong, long-term client relationships Lead client meetings, providing clear and accurate updates on progress, risks, and performance Manage expectations and resolve any issues or concerns in a timely and professional manner Commercial & Financial Control: Manage project budgets, forecasts, and cost reporting Track and control project expenditure, ensuring profitability targets are achieved Review and approve subcontractor applications and variations Identify and manage commercial risks and opportunities Reporting & Administration: Produce regular progress reports, programme updates, and KPI tracking Maintain accurate project documentation, including RAMS, permits, and installation records Report on project performance, risks, delays, and mitigation strategies to senior management Ensure compliance with all internal processes and external regulatory requirements Health, Safety & Compliance: Ensure all projects are delivered in full compliance with health & safety legislation and company policies Review and approve Risk Assessments and Method Statements (RAMS) Carry out site inspections and audits to ensure safe working practices are maintained Promote a strong culture of safety and continuous improvement Quality Assurance: Monitor installation quality across all sites, ensuring work meets required standards Implement quality control procedures and conduct regular inspections Address any defects or non-conformances promptly and effectively Key Requirements: Proven experience as a Project Manager within construction, M&E, or renewable energy sectors Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment Experience leading site-based teams, including Site Managers or Supervisors Strong understanding of installation projects (heat pumps or similar systems preferred) Excellent organisational and time management skills Strong communication and interpersonal skills, with the ability to manage clients effectively Commercial awareness with experience in budget and cost control Proficient in project reporting and documentation Desirable Skills & Qualifications: Experience with air source or ground source heat pump installations Knowledge of retrofit or decarbonisation projects Relevant project management qualification (e.g., PRINCE2, PMP, APM) SMSTS or equivalent health & safety certification
Job Title: Bookkeeper Department: Finance within a Retail client (Luxury menswear) Location: Mayfair, London Contract Type: Permanent Working Pattern: Full Time office based Are you a talented Bookkeeper with a passion for numbers and a knack for keeping things organised? Our client is seeking a dynamic individual to join their vibrant Finance team in the retail industry. If you thrive in a fast-paced environment and have a strong background in Quickbooks, Shopify, and BrightPearl, we want to hear from you! What You'll Do: As a key player in our finance department, you will ensure the smooth running of daily operations while working closely with managers across various departments. Your expertise will help maintain accuracy and efficiency in all financial processes. Here's a taste of what you'll be responsible for: Manage AP and AR operations and keep bookkeeping up to date. Take the initiative to implement new processes that enhance efficiency within the Finance Department. Process invoices with precision, swiftly resolving any queries or discrepancies. Oversee treasury matters and reconcile accounts, including inter-company and general ledgers. Handle VAT and TAX reporting and returns with ease. Engage in client-facing revenue and rebate reconciliation. Reconcile supplier statements and address historical discrepancies. Manage one entity and prepare payment runs for authorisation. Respond to and resolve any Accounts queries that may arise. Candidate Requirements: We're looking for someone who brings not only expertise but also enthusiasm to the table. If you meet the following criteria, you might be the perfect fit: Minimum of 5 years of experience in Accounts, with strong knowledge of Quickbooks and BrightPearl. Retail business experience is preferable. Graduate or equivalent in accounting, with progress towards CIMA / ACCA chartership. Excellent organisational and time management skills to meet deadlines. Strong communication skills to collaborate effectively across departments. A questioning mindset with the confidence to challenge established processes and suggest improvements. Proven ability to adapt to changing systems and drive successful implementation of new initiatives. Strong analytical skills and logical thinking to identify and rectify issues within the Accounts process. Experience working with multiple currencies is a plus. A driven, collaborative spirit with a hands-on attitude and eagerness to contribute. Why Join Us? This is not just a job; it's an opportunity to be part of a dynamic team in a thriving retail environment! You will have the chance to make a real impact, enhance your skill set, and grow within an organisation that values initiative and innovation. If you're ready to take your career to the next level, send us your application today! Join our client's finance team and help shape the future of retail finance. We can't wait to see what you bring to the table! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 17, 2026
Full time
Job Title: Bookkeeper Department: Finance within a Retail client (Luxury menswear) Location: Mayfair, London Contract Type: Permanent Working Pattern: Full Time office based Are you a talented Bookkeeper with a passion for numbers and a knack for keeping things organised? Our client is seeking a dynamic individual to join their vibrant Finance team in the retail industry. If you thrive in a fast-paced environment and have a strong background in Quickbooks, Shopify, and BrightPearl, we want to hear from you! What You'll Do: As a key player in our finance department, you will ensure the smooth running of daily operations while working closely with managers across various departments. Your expertise will help maintain accuracy and efficiency in all financial processes. Here's a taste of what you'll be responsible for: Manage AP and AR operations and keep bookkeeping up to date. Take the initiative to implement new processes that enhance efficiency within the Finance Department. Process invoices with precision, swiftly resolving any queries or discrepancies. Oversee treasury matters and reconcile accounts, including inter-company and general ledgers. Handle VAT and TAX reporting and returns with ease. Engage in client-facing revenue and rebate reconciliation. Reconcile supplier statements and address historical discrepancies. Manage one entity and prepare payment runs for authorisation. Respond to and resolve any Accounts queries that may arise. Candidate Requirements: We're looking for someone who brings not only expertise but also enthusiasm to the table. If you meet the following criteria, you might be the perfect fit: Minimum of 5 years of experience in Accounts, with strong knowledge of Quickbooks and BrightPearl. Retail business experience is preferable. Graduate or equivalent in accounting, with progress towards CIMA / ACCA chartership. Excellent organisational and time management skills to meet deadlines. Strong communication skills to collaborate effectively across departments. A questioning mindset with the confidence to challenge established processes and suggest improvements. Proven ability to adapt to changing systems and drive successful implementation of new initiatives. Strong analytical skills and logical thinking to identify and rectify issues within the Accounts process. Experience working with multiple currencies is a plus. A driven, collaborative spirit with a hands-on attitude and eagerness to contribute. Why Join Us? This is not just a job; it's an opportunity to be part of a dynamic team in a thriving retail environment! You will have the chance to make a real impact, enhance your skill set, and grow within an organisation that values initiative and innovation. If you're ready to take your career to the next level, send us your application today! Join our client's finance team and help shape the future of retail finance. We can't wait to see what you bring to the table! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Business Development Manager - Defence / Aerospace (UK / Europe) Salary: Up to 150k + 20% Yearly Bonus Location: Fully Remote Right to work in the UK and eligible for SC clearance We're working with a pioneering advanced manufacturing business redefining how lightweight composite structures are designed, manufactured, and scaled across aerospace and automotive industries. With cutting-edge proprietary technology, global customers, and significant recent investment, the business is entering a major growth phase across the UK, Europe, and the US. This is a high-impact opportunity for a commercially driven Business Development professional to play a key role in scaling adoption across the aerospace and defence ecosystem. The Role You'll be responsible for building and converting a high-value pipeline across the UK and European aerospace market, working closely with OEMs, Tier 1 suppliers, and key stakeholders across engineering and procurement. Key responsibilities: Identify, qualify, and close new business opportunities across aerospace OEMs, Tier 1s, and MROs Build and manage a structured pipeline of complex, multi-stakeholder deals Develop relationships with engineering leads, programme managers, and procurement teams Lead commercial discussions from initial engagement through to contract close (NDAs, proposals, pricing) Represent the business at key industry events (e.g. Farnborough Airshow, Paris Air Show, JEC World) Collaborate with engineering teams to translate customer requirements into viable composite solutions Maintain strong CRM discipline, forecasting accuracy, and pipeline reporting Provide market intelligence across competitors, programmes, and emerging demand What We're Looking For 7+ years' experience in business development or technical sales within aerospace, composites, or advanced manufacturing Proven track record of closing complex, long-cycle deals with OEMs and Tier 1 suppliers Strong technical understanding - able to engage confidently with engineers and technical stakeholders Experience navigating large organisations and multi-level decision-making environments A structured, process-driven approach to pipeline management Willingness to travel across the UK and Europe (approx. 30-40%) Strong communication skills - clear, concise, and commercially focused Desirable: Experience with composite materials / CFRP manufacturing Understanding of aerospace standards (AS9100, NADCAP, etc.) Existing network within the European aerospace supply chain Familiarity with CRM tools (e.g. Pipedrive) Benefits Annual bonus up to 20% (performance-based) Private healthcare Equity options - share in the company's growth and success Pension scheme Car allowance (case-by-case) Career-defining opportunity at a key scaling stage Work at the forefront of next-generation composite manufacturing Collaborative, innovation-driven culture Opportunity to work with leading global aerospace and defence organisations To apply or find out more information on the role please send your CV
Apr 16, 2026
Full time
Business Development Manager - Defence / Aerospace (UK / Europe) Salary: Up to 150k + 20% Yearly Bonus Location: Fully Remote Right to work in the UK and eligible for SC clearance We're working with a pioneering advanced manufacturing business redefining how lightweight composite structures are designed, manufactured, and scaled across aerospace and automotive industries. With cutting-edge proprietary technology, global customers, and significant recent investment, the business is entering a major growth phase across the UK, Europe, and the US. This is a high-impact opportunity for a commercially driven Business Development professional to play a key role in scaling adoption across the aerospace and defence ecosystem. The Role You'll be responsible for building and converting a high-value pipeline across the UK and European aerospace market, working closely with OEMs, Tier 1 suppliers, and key stakeholders across engineering and procurement. Key responsibilities: Identify, qualify, and close new business opportunities across aerospace OEMs, Tier 1s, and MROs Build and manage a structured pipeline of complex, multi-stakeholder deals Develop relationships with engineering leads, programme managers, and procurement teams Lead commercial discussions from initial engagement through to contract close (NDAs, proposals, pricing) Represent the business at key industry events (e.g. Farnborough Airshow, Paris Air Show, JEC World) Collaborate with engineering teams to translate customer requirements into viable composite solutions Maintain strong CRM discipline, forecasting accuracy, and pipeline reporting Provide market intelligence across competitors, programmes, and emerging demand What We're Looking For 7+ years' experience in business development or technical sales within aerospace, composites, or advanced manufacturing Proven track record of closing complex, long-cycle deals with OEMs and Tier 1 suppliers Strong technical understanding - able to engage confidently with engineers and technical stakeholders Experience navigating large organisations and multi-level decision-making environments A structured, process-driven approach to pipeline management Willingness to travel across the UK and Europe (approx. 30-40%) Strong communication skills - clear, concise, and commercially focused Desirable: Experience with composite materials / CFRP manufacturing Understanding of aerospace standards (AS9100, NADCAP, etc.) Existing network within the European aerospace supply chain Familiarity with CRM tools (e.g. Pipedrive) Benefits Annual bonus up to 20% (performance-based) Private healthcare Equity options - share in the company's growth and success Pension scheme Car allowance (case-by-case) Career-defining opportunity at a key scaling stage Work at the forefront of next-generation composite manufacturing Collaborative, innovation-driven culture Opportunity to work with leading global aerospace and defence organisations To apply or find out more information on the role please send your CV
Operations Assistant Join My Client's Team as an Operations Assistant! Are you ready to embark on a rewarding career in the insurance industry? My client is a leading provider of trade credit insurance solutions, dedicated to helping businesses trade securely and grow with confidence. We are currently seeking an enthusiastic and detail-oriented Operations Assistant to join our dynamic team in the City of London! Position : Operations Assistant Contract Type: Permanent Salary: 35,000 - 40,000 Working Pattern: Full Time About the Role : As an Operations Assistant, you will play a crucial role in supporting the effective operation of their Credit Specialties Unit. This diverse position combines front, middle and back-office responsibilities, ensuring smooth documentation, data management, reporting, and stakeholder coordination. Key Responsibilities : Collaborate with the Active Underwriter to manage syndicate documentation and maintain effective communication with managing agents and brokers. Prepare, process, and maintain accurate insurance documentation to ensure compliance and clarity. Input, track, and maintain underwriting inquiries, policy changes, exposures, premiums, and other policy details in internal systems. Assist underwriters with risk assessment activities, including data gathering, risk summaries, exposure reporting, and scenario analysis. Produce insightful internal reports on underwriting performance and compliance requirements. Liaise with brokers and clients to clarify submissions, obtain missing information, and coordinate documentation needs. Ensure adherence to Lloyd's regulatory standards and internal policies. Who You Are : Strong communication skills with a pragmatic and collaborative approach. Exceptional organisational abilities and attention to detail. Proficiency in Microsoft Excel, Word, Teams, SharePoint, and related tools, with a willingness to learn new systems. The ability to manage multiple tasks while contributing to project and process improvement initiatives. Why Join Us? Be part of a supportive and innovative team that values your contributions. Enhance your career in a fast-paced and dynamic environment. Opportunity for personal and professional development within the insurance sector. If you are a proactive team player with a passion for operations and a desire to learn and grow in the insurance field, we want to hear from you! How to Apply : Send us your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role. We can't wait to meet you! Join us and become an integral part of our mission to empower businesses to trade securely and thrive with confidence! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 16, 2026
Full time
Operations Assistant Join My Client's Team as an Operations Assistant! Are you ready to embark on a rewarding career in the insurance industry? My client is a leading provider of trade credit insurance solutions, dedicated to helping businesses trade securely and grow with confidence. We are currently seeking an enthusiastic and detail-oriented Operations Assistant to join our dynamic team in the City of London! Position : Operations Assistant Contract Type: Permanent Salary: 35,000 - 40,000 Working Pattern: Full Time About the Role : As an Operations Assistant, you will play a crucial role in supporting the effective operation of their Credit Specialties Unit. This diverse position combines front, middle and back-office responsibilities, ensuring smooth documentation, data management, reporting, and stakeholder coordination. Key Responsibilities : Collaborate with the Active Underwriter to manage syndicate documentation and maintain effective communication with managing agents and brokers. Prepare, process, and maintain accurate insurance documentation to ensure compliance and clarity. Input, track, and maintain underwriting inquiries, policy changes, exposures, premiums, and other policy details in internal systems. Assist underwriters with risk assessment activities, including data gathering, risk summaries, exposure reporting, and scenario analysis. Produce insightful internal reports on underwriting performance and compliance requirements. Liaise with brokers and clients to clarify submissions, obtain missing information, and coordinate documentation needs. Ensure adherence to Lloyd's regulatory standards and internal policies. Who You Are : Strong communication skills with a pragmatic and collaborative approach. Exceptional organisational abilities and attention to detail. Proficiency in Microsoft Excel, Word, Teams, SharePoint, and related tools, with a willingness to learn new systems. The ability to manage multiple tasks while contributing to project and process improvement initiatives. Why Join Us? Be part of a supportive and innovative team that values your contributions. Enhance your career in a fast-paced and dynamic environment. Opportunity for personal and professional development within the insurance sector. If you are a proactive team player with a passion for operations and a desire to learn and grow in the insurance field, we want to hear from you! How to Apply : Send us your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role. We can't wait to meet you! Join us and become an integral part of our mission to empower businesses to trade securely and thrive with confidence! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our motorcycle client based in Bruntingthorpe, Lutterworth is searching for a Business Data Analyst on an Inside IR35, 12-month contract working 37.5 hours a week. The successful professional can be either based in the Leicester or London office where the opportunity provides a hybrid working pattern of 1-2 days onsite, 3-4 days working from home. Umbrella Pay Rate: £30.64 per hour. Job Purpose: Own the end-to-end lead journey through API integrations, data analysis, and cross-functional collaboration to drive scalable lead acquisition, qualification, and conversion. Deliver actionable insights, structured reporting, and optimisation strategies that boost lead velocity, minimise leakage, and maximise ROI across rentals, Reown, and partner ecosystems Key Responsibilities: Lead Journey & API Integration: Own end-to-end flow- from capture to booking- through robust API integrations, ensuring accurate lead attribution, minimal leakage, faster hand-offs, and improved online booking conversion rates. Data Analysis & Lead Insights: Leverage a strong understanding of dashboards to track lead quality, source effectiveness and drop-offs and conversion trends, translating insights into actions that improve lead velocity and ROI. Lead Acquisition & Nurture Strategy: Drive strategies focused on scalable lead generation, qualification and tracking, flow of leads across various stakeholders, optimisations requirement, stakeholder management between teams and nurturing at various stages. Reporting & Governance: Deliver regular, structured reporting on lead flow, SLA adherence, enabling refinement across various stakeholders and lead management tactics. Cross-Functional Collaboration: Collaborate closely with stakeholders like Zapier, Bemycar, MSD to maintain accuracy, efficiencies, lead flow, leakages and identify roadmaps for further improvement. Essential Experience Required: Minimum 3-5 years of experience in data science, API integrations, and performance management. Experience in API integrations and Lead Flow Optimisations. Proven experience in working with data analytics tools, statistical modelling, and data visualization. Experience in cross functional collaboration. Familiarity with how to use Microsoft Dynamics at an expert level. Essential Education Required: Bachelor's degree in a relevant field such as Data Science, Statistics, Computer Science, Mathematics, Marketing, or related field. Postgraduate degree/diploma in Data Science, Analytics, or Digital Marketing or related field is desirable. Preferred Experience Requested: Media Understanding of platforms, dashboard driven decision making. Sound understanding and appreciation of the media landscape and trends. Experience in integrating lead sources via APIs with CRM and booking system. Knowledge of the latest tools & innovative research methodologies. Experience building and using unified dashboards for lead and performance monitoring. Preferred Education Requested: Masters in Business Administration (MBA) / Post Graduate Diploma in Management (PGDM) - Communication, Advertising, Marketing. Certification / Licence / Professional Membership Requested: Certification in data science, analytics, or related field (e.g., Certified Data Scientist, Certified Analytics Professional) is desirable. Experience with data visualization tools like Tableau, Power BI, is a plus.
Apr 16, 2026
Contractor
Our motorcycle client based in Bruntingthorpe, Lutterworth is searching for a Business Data Analyst on an Inside IR35, 12-month contract working 37.5 hours a week. The successful professional can be either based in the Leicester or London office where the opportunity provides a hybrid working pattern of 1-2 days onsite, 3-4 days working from home. Umbrella Pay Rate: £30.64 per hour. Job Purpose: Own the end-to-end lead journey through API integrations, data analysis, and cross-functional collaboration to drive scalable lead acquisition, qualification, and conversion. Deliver actionable insights, structured reporting, and optimisation strategies that boost lead velocity, minimise leakage, and maximise ROI across rentals, Reown, and partner ecosystems Key Responsibilities: Lead Journey & API Integration: Own end-to-end flow- from capture to booking- through robust API integrations, ensuring accurate lead attribution, minimal leakage, faster hand-offs, and improved online booking conversion rates. Data Analysis & Lead Insights: Leverage a strong understanding of dashboards to track lead quality, source effectiveness and drop-offs and conversion trends, translating insights into actions that improve lead velocity and ROI. Lead Acquisition & Nurture Strategy: Drive strategies focused on scalable lead generation, qualification and tracking, flow of leads across various stakeholders, optimisations requirement, stakeholder management between teams and nurturing at various stages. Reporting & Governance: Deliver regular, structured reporting on lead flow, SLA adherence, enabling refinement across various stakeholders and lead management tactics. Cross-Functional Collaboration: Collaborate closely with stakeholders like Zapier, Bemycar, MSD to maintain accuracy, efficiencies, lead flow, leakages and identify roadmaps for further improvement. Essential Experience Required: Minimum 3-5 years of experience in data science, API integrations, and performance management. Experience in API integrations and Lead Flow Optimisations. Proven experience in working with data analytics tools, statistical modelling, and data visualization. Experience in cross functional collaboration. Familiarity with how to use Microsoft Dynamics at an expert level. Essential Education Required: Bachelor's degree in a relevant field such as Data Science, Statistics, Computer Science, Mathematics, Marketing, or related field. Postgraduate degree/diploma in Data Science, Analytics, or Digital Marketing or related field is desirable. Preferred Experience Requested: Media Understanding of platforms, dashboard driven decision making. Sound understanding and appreciation of the media landscape and trends. Experience in integrating lead sources via APIs with CRM and booking system. Knowledge of the latest tools & innovative research methodologies. Experience building and using unified dashboards for lead and performance monitoring. Preferred Education Requested: Masters in Business Administration (MBA) / Post Graduate Diploma in Management (PGDM) - Communication, Advertising, Marketing. Certification / Licence / Professional Membership Requested: Certification in data science, analytics, or related field (e.g., Certified Data Scientist, Certified Analytics Professional) is desirable. Experience with data visualization tools like Tableau, Power BI, is a plus.
