12 jobs found

Niyaa People are delighted to be working alongside a Tier 1 contractor, to source a Commercial Manager on a permanent basis in the West Midlands. You will be part of a new team managing a Repairs & Maintenance contract for one of their housing clients. This role is critical to the commercial success of the business, with responsibility for commercial performance, governance and team leadership across a diverse portfolio of responsive works. If you have experience within repairs and maintenance, working for tier 1 contractor and managing social housing clients, I want to speak with you. Commercial Manager Key Responsibilities: Provide strong commercial leadership across responsive maintenance contracts Contracts include repairs & maintenance, external repairs and gas Full responsibility for cost control, forecasting, valuations, variations and final accounts Work closely with Operations to support efficient and profitable service delivery Ensure robust commercial governance and adherence to company procedures Support the management of risk, change control and margin protection Drive continuous improvement across commercial processes and performance Commercial Manager requirements: Proven experience in a Commercial Manager role within social housing Strong background in responsive repairs and maintenance Experience covering internal, external, heating and compliance workstreams Demonstrable experience managing and developing a commercial team High level of commercial acumen with strong understanding of cost, risk and value To register your interest in the Commercial Manager position, click apply now, or call Kane on (phone number removed).

This North London Authority are looking for a Housing Repairs Operations Manager . Details of the role are: • Ability to engage, coach and motivate teams and set clear targets and expectations • Demonstrable experience of leading and managing technical staff • Experience of managing and controlling Mechanical and Electrical programmes and delivering successful outcomes • Significant experience managing high value responsive repairs contracts, responsible for commercial and service quality objectives • Experience in designing and implementing sustainable change and improvement programmes aimed at trade-based operatives that drive engagement and empowerment • Knowledge of relevant legislation and regulations pertaining to landlord asset activities. • Passion for driving excellence in performance and delivering outstanding results. For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.

Contracts Manager We are working with a leading property services provider delivering essential maintenance and refurbishment works across the social housing sector. With an established presence across the Midlands, the organisation supports a large and diverse client base, maintaining thousands of homes and ensuring residents live in safe, compliant, and well-maintained environments. Position: Contracts Manager Location: West Midlands Salary: Up to 61,000 per annum + 5,000 car allowance + package Contract Type : Permanent Start date: Immediately available The Role: An opportunity has arisen for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts. You will be responsible for driving operational performance, ensuring compliance, and delivering high-quality services across reactive, planned, and disrepair works. Key Responsibilities: Lead the delivery of multiple repairs and maintenance contracts Manage operatives and subcontractors to achieve KPIs and service standards Build and maintain strong relationships with clients, residents, and stakeholders Oversee contract performance, financial outcomes, and customer satisfaction Ensure compliance with Health & Safety legislation and regulatory standards Monitor quality through site inspections and performance reviews Manage resources, workflow, and programming efficiently Oversee variations, valuations, and financial reporting Support commercial forecasting and profitability reviews Lead, mentor, and develop operational teams About You: Proven experience as a Contracts Manager or Project Manager within social housing or property maintenance Strong technical understanding of repairs and maintenance operations Experience managing budgets, KPIs, and multi-disciplinary teams Knowledge of Health & Safety and compliance standards (IOSH/SMSTS/CSCS desirable) Strong leadership, organisational, and communication skill IT literate with experience using management and reporting systems Full UK driving licence and willingness to travel DBS Why Apply: This is an excellent opportunity to join a well-established organisation delivering essential services within the housing sector. The role offers long-term stability, meaningful work, and the chance to progress within a business that values professional development and internal growth. To apply, please send across your updated CV.

Site Manager page is loaded Site Managerlocations: Hastingstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £40,914.88 Site Manager Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard.In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria: SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management ( preferable ) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Your new company A fantastic opportunity has arisen for a dedicated and people-focused Local Housing Manager to join a Retirement Living service, supporting older residents to live independently, safely and confidently in their homes. This is a varied, customer-facing role at the heart of scheme life, combining housing management, community engagement and operational responsibility. You will be the key point of contact for residents, colleagues and the local community, ensuring the scheme is well-managed, welcoming and compliant with all relevant standards. No two days are the same, and the role offers the chance to make a meaningful difference to the wellbeing and independence of older people. Your new role As a Local Housing Manager, you will oversee all aspects of scheme operations, ensuring a high-quality housing and support service. Your responsibilities will include:Property & Compliance Completing and recording all required health & safety checks, compliance tasks and audits. Identifying repairs, raising work orders and managing contractors on site. Supporting planned maintenance projects with internal teams. Procuring and managing local services such as gardening, cleaning and window cleaning. Managing void properties efficiently, ensuring they are lettable and allocated promptly. Ensuring communal areas are safe, welcoming and well-maintained. Providing short-term "buddy cover" for nearby schemes when required. Managing permission and alteration requests in line with policy. Supporting leasehold sales processes where applicable, including viewings and purchaser queries. Performance & Administration Assisting with annual budget setting and monitoring monthly and year-end accounts. Managing rent accounts, issuing statements and taking early action to prevent arrears. Meeting targets for void turnaround, allocations and waiting list management. Processing and varying repair orders to ensure timely contractor payments. Maintaining accurate, GDPR-compliant records across all systems. Participating in quality assessments such as Housing Quality Standards and Quest. Residents & Community Creating a vibrant, active scheme by organising events and activities to reduce social isolation. Encouraging use of communal spaces and involving local groups and organisations. Building strong relationships with residents, ensuring their views shape scheme life. Facilitating resident meetings, feedback sessions and discussions on local issues. Promoting partnership working with community organisations and local services. Supporting residents with tenancy sustainment, wellbeing and independent living. What you'll need to succeed Experience in housing management, supported housing or a similar customer-facing role. Strong organisational skills and the ability to manage a varied workload. Excellent communication and distinguishabilities abilities. Confidence in managing budgets, rent accounts and compliance tasks. A proactive, community-minded approach with a genuine commitment to resident wellbeing. Understanding of safeguarding, health & safety, equality, diversity and GDPR responsibilities. Ability to work independently while contributing positively to a wider team. What you'll get in return A rewarding role supporting older people to live independently and thrive. A varied, people-centred position with real autonomy and responsibility. Opportunities to shape a vibrant community environment. Supportive management and a values-driven organisational culture. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A fantastic opportunity has arisen for a motivated and people-focused Property Manager to join the Key Worker Services Team. If you re looking to play a central role in managing vibrant sites that provide essential accommodation and support to healthcare professionals, this could be the perfect next step for you. We re seeking a proactive and customer-driven Property Manager to be based in Slough. In this role, you ll lead high-quality contract management services that consistently deliver exceptional customer experience. You ll be solutions-oriented, committed to service improvement, and a trusted partner to our clients. To thrive here, you ll bring energy, resilience and a genuine passion for delivering outstanding service under pressure. Your ability to build strong relationships with customers and stakeholders will set you apart. As a Property Manager your work will directly influence resident satisfaction, help build trust, and ensure people have a safe, comfortable home they re happy to live in. You ll be the primary point of contact for residents across your patch in Wexham, Slough. From managing incoming nominations and working closely with NHS partners to verify identities, through to setting up new tenancies, you ll be the go-to person who keeps everything running smoothly. You ll take ownership of maintaining and securing the estate, ensuring full regulatory compliance is met at all times. This includes completing and tracking fire safety actions, carrying out regular estate and health & safety inspections, and ensuring everything is properly documented for audit purposes. As the on-site lead, you ll be at the heart of day-to-day operations and will provide assurance and updates to your line manager and senior colleagues. You ll also manage antisocial behaviour cases, handle complaints, raise and monitor repairs, and oversee voids from start to finish. In addition, you ll ensure adherence to third-party contracts and maintain strong working relationships with external partners. This role gives you the chance to make a meaningful difference in a unique community supporting residents who need long-term stability as well as healthcare professionals from the UK and overseas who rely on short-term accommodation. We re looking for someone who is genuinely passionate about housing, committed to great service, and proud to take ownership of the estates they manage. What you'll bring: A commitment to delivering a responsive, efficient and customer-focused service, ensuring every resident feels supported and valued. A strong track record of building great relationships and communicating clearly with residents, colleagues and partners. A solution-focused mindset you re resilient, determined and bring a positive, can-do attitude, always keeping your promises to residents. The confidence to challenge processes and push boundaries where needed to achieve the best possible outcomes for customers. Excellent time management and organisational skills, with the ability to handle a busy, complex workload while meeting key deadlines. Strong stakeholder management skills, with the ability to engage effectively with a diverse range of customers and partners. Demonstrable experience in a similar property or housing management role. The ability to manage fast-paced move-ins independently, accurately and with attention to detail. Experience in raising maintenance issues and managing repairs through to full completion. An understanding of how to maximise rental income and minimise void periods, supporting wider business performance. A solid grasp of legislative requirements and compliance standards, ensuring all properties and operations meet regulatory expectations. Experience delivering effective tenancy and asset management to ensure strong outcomes and value for money. The ability to carry out regular estate inspections in line with housing management, health and safety and compliance expectations. Confidence in leading resident and stakeholder engagement, helping build a positive, connected community. What Skills You Will Have: Outstanding written and verbal communication skills, paired with excellent customer service abilities. You work confidently as part of a dynamic team and stay positive when challenges arise. A proven track record of meeting targets and deadlines in a fast-paced, customer-focused environment. Strong awareness of budgetary considerations and financial risks, especially in relation to meeting contractual obligations. Confident use of the MS Office Suite, including Excel, Microsoft Teams and CRM systems (ideally Microsoft Dynamics 365). Experience in managing complaints within target times, handling sensitive situations professionally and achieving positive outcomes for residents. A broad understanding of tenancy and housing management responsibilities. In-depth knowledge of assured shorthold tenancies and licence agreements, including the associated legal notices and processes. A solid understanding of legal procedures relating to breaches of tenancy and rent arrears. Experience conducting regular estate inspections, with the ability to independently identify risks to residents. The ability to spot and implement day-to-day process improvements, driving greater efficiency and consistency across operations Salary Contract Type Permanent - Full Time - 35 hours Salary: £36.039 per annum to £40.000 per annum (London weighted salary) Working Location: Wexham Slough Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme

Estimator - Social Housing Repairs Location: South East London Salary: 50,000 - 60,000 We are currently working with a well-established and growing contractor within the social housing sector who is looking to appoint an experienced Estimator to join their team in South East London. This is a fantastic opportunity for a commercially aware professional to play a key role in delivering high-quality repairs and maintenance services across a busy portfolio. The Role As an Estimator, you will be responsible for preparing accurate and competitive cost estimates for reactive repairs, planned maintenance, and minor works within social housing. You will collaborate closely with operations, commercial, and client teams to ensure projects are delivered efficiently and within budget. Key Responsibilities Preparing detailed cost estimates for repairs and maintenance works Reviewing specifications, drawings, and schedules of rates Liaising with subcontractors and suppliers to obtain competitive pricing Supporting bid submissions and pricing frameworks Monitoring costs and identifying value engineering opportunities Working closely with contract managers to ensure financial control across projects Requirements Proven experience as an Estimator within social housing, repairs, or maintenance Strong understanding of Schedule of Rates (SoR), particularly NHF Commercially astute with excellent numerical and analytical skills Ability to manage multiple tenders and deadlines simultaneously Proficient in estimating software and Microsoft Excel Strong communication and stakeholder management skills What's on Offer Competitive salary of 50,000 - 60,000 Permanent, stable position with a reputable contractor Opportunity to work on long-term social housing frameworks Career progression within a growing business Supportive and collaborative team environment If you are an experienced Estimator looking to take the next step in your career within the social housing sector, we would be keen to hear from you.

Contract Manager - Repairs & Voids Location: South London Salary: 60,000 per annum Sector: Social Housing Employment Type: Full-time, Permanent Overview We are working in partnership with a leading housing association to recruit an experienced Contract Manager to oversee repairs and voids operations across their South London portfolio. This is a critical role responsible for ensuring high-quality service delivery, strong contractor performance, and excellent resident satisfaction. The Role As Contract Manager, you will take ownership of repairs and voids contracts, managing contractor relationships and driving performance against KPIs. You will play a key role in ensuring properties are maintained to a high standard and void turnaround times are minimised, supporting the organisation's commitment to safe, quality housing. Key Responsibilities Manage end-to-end delivery of repairs and voids contracts across a defined patch Monitor contractor performance against SLAs, KPIs, and compliance standards Lead on contract mobilisation, performance reviews, and continuous improvement initiatives Ensure void properties are turned around efficiently to minimise rental loss Work closely with internal teams including asset management, housing operations, and finance Manage budgets, forecasts, and cost control across contracts Handle escalations, complex complaints, and stakeholder engagement Ensure compliance with health & safety regulations and statutory requirements Candidate Profile Proven experience managing repairs and/or voids contracts within social housing or a similar environment Strong commercial acumen with experience in contract management and supplier performance Excellent stakeholder management and communication skills Data-driven approach with the ability to analyse performance metrics and drive improvements Good understanding of housing regulations, compliance, and health & safety standards Experience managing budgets and delivering value for money What's on Offer Competitive salary of 60,000 Opportunity to work with a large, reputable housing association Strong career progression opportunities Collaborative and purpose-driven working environment Comprehensive benefits package Apply Now If you are an experienced Contract Manager looking to make a meaningful impact in social housing, we would love to hear from you. Please get in touch for a confidential discussion.

Finance Manager - Property & Assets Location: Hybrid home working / Didsbury / Manchester Salary: 49,934 increasing to 51,783 after 6 months Full Time / 35 hours per week / Permanent About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Candidates / Role An exciting opportunity has arisen in the Finance team for a Finance Manager - Property & Assets to lead Southway Group's financial monitoring of its property and assets programme. This will entail collaborative work with service managers whilst preparing and reporting KPIs to demonstrate performance and driving improvements through internal controls and processes. You will also have: - Advanced accounts and general ledger skills. - Excellent verbal communication skills, able to explain financial information to residents and manage relations with internal customers effectively - Strong excel skills, with a knowledge of a range of functions and their application. Your main responsibilities would include: 1. Lead the development of effective reporting tools and financial data reports for the Property Services and Assets Teams to support the provision of good quality information for decision making, including concise written reports for the Executive and others. 2. Regular reporting of key performance indicators to show performance against targets (operational and financial), trends and any risk to Southway including non-compliance, reduced income/spend levels, loss of grant, ensuring escalation where necessary to develop remedial actions. 3. Contrast the results of stock condition surveys to Business Plan assumptions. Prepare and monitor long term budgets based on data from various sources including programme schedules, survey results and data from housing management system. This should outline any slippage, savings, acceleration and overspends, with corresponding impacts on current and future year budgets. 4. Support preparation of programme returns and grant claims to external partners (identifying works, administration and staffing elements), ensuring all data and explanations are evidenced with colleagues before submission. 5. Prepare fixed asset register and general ledger entries using data from the stock investment programme to ensure the accountancy for the capital works costs and related grant are correctly identified for individual properties and components. 6. Prepare budgets for Property Services including analysis of different workstreams (and agree recharges between DLO and the client) to ensure value for money is achieved via operational delivery. 7. Ensure the Finance Apprentice (Property & Assets) liaises productively with budget holders to analyse results and consider actions to deliver effective budgetary control. 8. Identify and drive improvements in processes and procedures which impact the financial performance of the repairs and maintenance service. 9. Assist budget holders to operate an effective system of electronic purchase order and invoice authorisation routines, resolving individual users' difficulties. Support budget holders to enable them to navigate through the financial processes, including the NOPO report, to improve data integrity and accurately record costs and grant income to be accrued. 10. Provide information to Finance Operations team supporting the preparation of monthly management accounts, annual statutory accounts and other reports as required (e.g. Funders Report) outlining performance and explanations on variances. Closing Date: Monday 13 October 2025 Interview Date: w/c Monday 20 October 2025 For an informal discussion about this role please contact Bhups Gohil, Assistant Director of Finance . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

Operations Manager - Reactive Maintenance & Voids Based in East London (with travel) 70K - 75K + package We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team overseeing a 10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts, whilst growing the division further. Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team. Operations Manager Experience Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Operations Manager Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to 75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.

The client is a fast-growing organisation delivering high-quality construction and maintenance services across the social housing sector. We are seeking an experienced Commercial Operations Manager who has excellent management experience with Labour, sub contractors and with SOR codes, so schedule of rates for various social housing, commercial and local authorities. Our work spans reactive repairs, planned maintenance programmes, and property refurbishments. As we continue to expand, we are looking for motivated and experienced professional to join our team and help us maintain our reputation for reliability, efficiency, and excellent service delivery. Key responsibilities: Quote Production Using SOR Codes: Prepare and manage detailed job quotations using Schedule of Rates (SOR) codes, ensuring accuracy, cost-efficiency, and adherence to client specifications and contract requirements. Quote Review & Approvals: Review and approve all submitted quotes, verifying scope, pricing, materials, and labour requirements. Ensure quotes align with budget targets, contractual obligations, and operational capacity. Work Order & Job Lifecycle Management : Oversee the end-to-end process of job delivery from quote acceptance to completion, ensuring all tasks are completed on time, to specification, and within budget. Job Completion & Quality Assurance: Ensure all job completion forms and documentation are accurately completed, filed, and audited. Monitor workmanship and service quality through spot checks and client feedback. Health & Safety Oversight: Implement and enforce company-wide Health & Safety procedures across all sites. Conduct regular audits, toolbox talks, and ensure risk assessments and method statements (RAMS) are completed and followed. Compliance Monitoring: Maintain compliance with all statutory regulations, industry standards, and client-specific service level agreements (SLAs). Monitor and report on KPIs, ensuring all completed jobs meet legal and contractual obligations. Team Management & Development: Lead and support operational staff, supervisors, and subcontractors. Coordinate onboarding, skills assessments, and ongoing training to ensure workforce capability and performance. Client & Stakeholder Liaison : Act as a primary point of contact for clients regarding operational matters. Attend client meetings, resolve escalations, and ensure customer satisfaction is consistently high. Site Visits & Inspections : Conduct site visits as required to assess progress, ensure compliance, and provide guidance or escalation support. Use findings to drive continuous improvement and performance. Resource & Workflow Coordination : Allocate labour, materials, and equipment efficiently across multiple jobs, ensuring productivity and responsiveness to urgent or reactive maintenance tasks. Reporting & Performance Analysis : Produce regular reports on operational performance, financial targets, completed works, and outstanding issues. Use data insights to identify trends and implement process improvements. Your KPI s that you are accountable to achieve and reviewed in line with your 12 Month Performance Review with your Line Manager are. People/Customer All Direct Reports to be fully competent within their job role and have monthly 121 s and 12-month Performance Review Health & Safety To ensure all Direct Reports receive the necessary training and competency within all their given areas of Health & Safety responsibilities To demonstrate a pro-active leadership role in all aspects of Health & Safety Management Quoting To ensure you achieve all your KPI targets and to evidence at your 12-month performance review, a pro-active leadership style that actively contributes to the yearly P&L performance of the Business Travelling to different sites, so some distances may be up to 2.5 hours. Maybe required to do some site visits at times, there is a team that also can go to various sites as well. Full UK driving licence (essential). SMSTS Ideally Health and Safety Certificate / First aid. What We Offer Competitive salary Supportive management team with opportunities for progression Company vehicle 28 days including bank holidays Pension Job Types: Full-time, Permanent Pay: £53,000-£56,000 per year basic Company pension, Holidays Schedule: Monday to Friday Hours - 45 hours per week. 1 in 3 saturdays - day off in lieu in the week. Work Location: On the road Expected start date: 26/08/2025