Customer Service & Order Processing Coordinator - Retail Services

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Permanent

Contract Type

Permanent

Location

Stamford Hill

Sector

Operations

£16.50 per hour (subject to review)

16th March 2025

Job reference

J-6644

About the Company

A growing wholesale retail business operating within the jewellery sector is seeking a confident and personable individual to join their small, friendly team. The company supplies business-to-business clients and prides itself on strong customer relationships and efficient service.

The Role

This is a varied and hands on role within a small team of 3-4 staff members. The successful candidate will be responsible for managing customer relationships and ensuring smooth and accurate order processing.

Key responsibilities include:

• Processing wholesale B2B orders accurately and efficiently
• Liaising with customers via phone and email
• Maintaining strong client relationships and providing excellent customer service
• Keeping records up to date and managing administrative tasks
• Supporting the wider team with day to day operational duties

Person Specification

• Have strong customer service skills
• Be confident, outgoing and comfortable speaking with clients
• Have good organisational and administrative abilities
• Be detail oriented and efficient
• Have an interest in jewellery and an awareness of current trends
• Be able to work independently as part of a small, close knit team

This is an excellent opportunity for someone who enjoys working in a collaborative environment and is looking for a stable, part time position within a growing wholesale business.

For more information about the role, or to receive a personal recommendation, please contact our recruitment team. Tali - or Yael -