533 jobs found

Customer Service Coordinator Cardiff 25,250 per annum Are you an experienced Customer Service Administrator, Customer Support Coordinator, or Customer Service Advisor looking for your next opportunity in Cardiff? We are recruiting on behalf of a well established and growing business that supplies products and solutions to leading global retail brands. Due to continued growth, they are looking to expand their Customer Service team with a proactive and organised Customer Service Coordinator. This is an excellent opportunity for someone with strong customer support, order processing, and administration experience to join a fast paced, collaborative environment. Key Responsibilities Act as the first point of contact for customer enquiries via phone, email and live chat Provide professional and timely customer support and issue resolution Manage order processing, order tracking, and delivery updates Liaise with internal teams including sales, logistics, and operations Maintain accurate customer records and update internal systems (CRM) Support the delivery of excellent customer experience and client satisfaction The Person Previous experience in a Customer Service, Customer Support, or Office Administration role Strong communication skills (written and verbal) Experience handling customer queries, order management, or client accounts Highly organised with strong multitasking abilities Confident using Microsoft Office and CRM systems A proactive and detail-oriented approach In return Join a growing company with strong career development opportunities Supportive and friendly team environment Exposure to well known retail brands and client accounts

Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

WSR is recruiting for a German Customer Services Coordinator for our reputable client in UK or Germany. Salary: £22k Location: Office Based - Milton Keynes, UK or Neu-Ulm, Germany Working Hours: Monday to Friday - 11am - 4pm - flexible with combination of hours but must be able to work in office on a Friday Role Type: Permanent German Customer Services Coordinator Role Overview: We re recruiting a German-speaking Customer Services Coordinator to join a busy, fast-paced team supporting UK & Central Europe customers. You ll play a key role in managing orders, handling enquiries, and ensuring a smooth end-to-end customer experience. German Customer Services Coordinator Responsibilities: Manage customer enquiries via phone and email Process sales orders accurately within tight deadlines Coordinate with purchasing, logistics, and freight partners Prepare export and shipping documentation Track and resolve customer queries via CRM (HubSpot) Ensure orders are dispatched on time with correct paperwork German Customer Services Coordinator Experience, Skills & Attributes: Previous customer service / order processing experience Fluent German (essential) Strong attention to detail and accuracy Excellent organisation and communication skills Ability to manage workload in a fast-paced environment CRM experience (HubSpot desirable) German Customer Services Coordinator Benefits: Supportive, team-focused environment Varied role with international exposure Please click APPLY NOW , or call the WSR Team at (phone number removed) for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.

Hire Desk Controller Hire Desk Controller required in Aberdeen for established equipment rental business. Monday Friday role, £30,000 £35,000 salary, great benefits and career stability. The company: We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence. Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot team in Aberdeen. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry. Key Benefits Basic salary between £30,000 and £35,000 per year Monday to Friday working hours providing a strong work life balance Up to 25 days annual leave plus bank holidays Pension scheme Healthcare scheme Employee discount scheme Long-term career opportunities within a well-established equipment rental business Supportive and professional team environment About the Role (Key Responsibilities) As a Hire Desk Controller , you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service. Typical responsibilities include: Managing inbound hire enquiries and converting them into bookings Scheduling equipment deliveries and collections Liaising with drivers, engineers, and yard teams Processing hire contracts, extensions, and off-hires Building relationships with new and existing customers Ensuring equipment availability and accurate system records Supporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service. About You (Skills & Experience) To succeed as a Hire Desk Controller , you will ideally have experience in a customer service or hire desk environment. You may have: Experience working in equipment rental, plant hire, tool hire, or construction supply Strong organisational and communication skills Confidence handling customer enquiries and coordinating bookings Good IT skills and the ability to manage hire systems A proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply. To be successful in this role, you may have worked as a: Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator. Next Steps (Call to Action) If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business in Aberdeen, we would love to hear from you. Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices

Administrator - Operations Pay Rate: £14-£15 per hour Location: Runcorn Contract: Starting June We are looking for an experienced and motivated Administrative Coordinator to join our team in June. The job role will involve working within a fast-paced operational environment. What You'll Do You will play a key role in supporting the department with daily administrative, scheduling, and logistics activities. Typical duties include: General Administration Providing professional administrative support to the team. Managing phones Typing, filing, scheduling, and maintaining records. Coordinating meetings, managing calendars, and ordering supplies. Handling mail distribution and supporting special projects (recording, compiling, and analysing information). Debriefing returns (Goods In). Updating and managing the system master spreadsheet. Performing Inter-Org Transfers and Receipts. Arranging collections. Managing despatch processes including picking forms, fleet numbers, packing lists, and FedEx labels. Changing task statuses and monitoring work queues. Ad-Hoc Despatch Support Creating delivery notes (OBD/manual) and TNT labels using CRM Service, ECC & EWM systems. Processing export documentation and commercial invoices. Updating shipments with PODs. Processing customer orders via VL10G. What We're Looking For Experience in a fast-paced office environment . Strong administration and scheduling background. Confident, professional, and friendly telephone manner. Intermediate IT skills -Microsoft Excel & Word essential. Experience with Oracle, Salesforce, SAP (advantageous but not essential). Able to multi-task, prioritise effectively, and work with moderate supervision. Strong organisational and communication skills. Why Join Us? You'll be part of a supportive, dynamic team where your contribution directly supports operational efficiency. This is an excellent opportunity to develop experience across logistics, scheduling, and specialist systems. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We re looking for a passionate and organised pet Foster Coordinator to join our Rehoming & Fostering team in Southampton. This is a rewarding opportunity to play a vital role in helping pets find safe, loving homes while they wait for their forever families. Our fostering service is central to our mission, supporting more pets by providing temporary homes through a dedicated network of volunteer fosterers. In this role, you ll help grow and support that network, ensuring both pets and people have the best possible experience. More about the role As a Foster Coordinator, you ll recruit, support, and manage a diverse network of volunteer fosterers across your local area. Working closely with the Adoptions Coordinator, you ll monitor foster capacity, match pets to suitable homes, and ensure a smooth and effective fostering journey. You ll also build strong relationships within local communities and with partner organisations, promoting fostering opportunities and attracting new volunteers. Alongside maintaining a high-performing fostering service, you ll ensure fosterers feel valued, supported, and confident in their role. This is a full-time position, working Monday to Friday, 8:30am 5:00pm, plus one in three weekends (with two days off in lieu during the week). About you You re a confident communicator with strong interpersonal skills and the ability to build relationships with people from all backgrounds. You ll have experience managing or supporting volunteers, particularly in remote or community-based settings and understand how to motivate and guide them effectively. You re collaborative, proactive, and solutions-focused, with a genuine passion for helping others succeed in their roles. You re comfortable working in a fast-paced, sometimes emotionally challenging environment, and bring resilience, empathy, and sound judgement to your work. Knowledge, skills, and experience Demonstrable experience of supervision or management of volunteers. Experience of having worked in an animal welfare environment. Good experience of running and marketing recruitment campaigns for volunteer roles. Experience of working with local communities and promoting volunteer opportunities Experience managing or supervising volunteers Experience working in an animal welfare environment Proven ability to plan and deliver volunteer recruitment campaigns Experience engaging with local communities and promoting opportunities Strong interviewing and selection skills Ability to work independently and manage a varied workload Experience managing relationships with volunteers, clients, or stakeholders Background in a customer-focused environment delivering high standards of service Experience supporting or implementing change initiatives Excellent written, verbal, and numerical communication skills Strong organisational, administrative, and analytical skills Confident using computerised systems Full UK driving licence Desirable (but not essential) Knowledge of animal behaviour and rescue environments Understanding of relevant animal welfare legislation Experience working collaboratively across teams Strong influencing and stakeholder engagement skills Awareness of safeguarding principles Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Thursday 29th April 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. About Blue Cross If you d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000, stable workload, progression, and long-term opportunity. About the Company This established business operates within the plant hire sector, delivering reliable services and maintaining high operational standards. With a strong reputation and consistent demand, the company offers a stable environment with genuine opportunities for career development and progression. Key Benefits Salary up to £30,000 per year 22 days holiday plus bank holidays Stable and consistent workload Clear progression opportunities Supportive team environment Full training provided on systems and processes About the Role The Service Coordinator plays a key role in ensuring the efficient running of the service desk. Reporting to the Service Desk Manager, the Service Coordinator is responsible for job creation, scheduling, and maintaining accurate service records.Day-to-day, the Service Coordinator will communicate with customers regarding job progress, engineer attendance, and any delays, ensuring a high level of customer service at all times. The Service Coordinator will also monitor open jobs, ensuring timely completion by liaising with engineers and internal teams.Responsibilities include scheduling engineers based on availability, skill set, and location, as well as supporting workload allocation and handling urgent or reactive jobs. The Service Coordinator will ensure all data is accurately recorded within CRM systems and assist with compliance documentation, including service records and inspections. About You To be successful as a Service Coordinator , previous administrative experience is required, ideally within the plant hire industry or a similar sector, although training will be provided. A successful Service Coordinator will be highly organised, proactive, and confident communicating with customers and internal teams. The ability to work efficiently in a fast-paced environment, alongside a strong customer-service mindset, is essential. You may have worked as a: Service Administrator, Service Desk Coordinator, Hire Desk Controller, Plant Hire Administrator, Operations Administrator, Scheduling Coordinator, Maintenance Coordinator, Customer Service Administrator, Engineering Administrator, Logistics Coordinator. You may also come from the following sectors: plant hire, tool hire, powered access, construction hire, material handling / forklift, lifting equipment hire, accommodation hire, power generation hire, generator hire, or affiliated industries. Next Steps Apply now to be considered for this exciting opportunity!

Company Overview This organisation operates within the engineering services sector, delivering maintenance, support, and technical solutions to customers across the UK. With a growing national footprint, the business is known for its customer-focused approach, reliable service delivery, and commitment to continuous improvement and employee development. Service Team Coordinator Overview An exciting opportunity has arisen for a Service Team Coordinator to join a growing and supportive organisation based in Banbury. This role is perfect for someone highly organised and customer-focused, looking to build a career within a fast-paced service environment. You will play a key role in coordinating engineers, managing schedules, and ensuring seamless communication between customers and internal teams. Working within the southern division, you will support service delivery through efficient planning, administration, and relationship management, helping to maintain high standards and customer satisfaction. Duties & Responsibilities Coordinate engineer schedules, maintenance visits, and service appointments Act as a key point of contact for customers, handling queries and confirming bookings Manage incoming calls, messages, and general office administration tasks Process service documentation including reports, quotes, and invoices Maintain accurate records such as training logs, contracts, and workflow system data Support callout coordination and respond to urgent service requests Raise purchase orders and assist with financial administration tasks Assist with onboarding processes, documentation, and customer account setup Education & Skills Required Strong organisational skills with the ability to manage multiple tasks and deadlines Excellent communication skills, both written and verbal, with a professional telephone manner Confident IT user, including Microsoft Office and data systems Strong interpersonal skills with a customer-focused approach Previous experience in a service or coordination environment (desirable) Enthusiastic, adaptable, and willing to learn with a proactive mindset If you re an organised and motivated individual looking to join a friendly and growing team within the building services sector, this is a fantastic opportunity to develop your career. Apply now to take the next step.

Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator

JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately- for 3 Months Liverpool- L7 3FA Hybrid working. £14.74-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.

Customer Experience and Workplace Coordinator About the role What you'll do Welcome and support visitors and colleagues, delivering a consistently professional front-of-house experience. Manage visitor check-in and badges, coordinate hosts, and stay alert to security risks (e.g., tailgating). Coordinate meeting rooms, including set-ups, equipment checks, and catering readiness. Raise and track facilities requests via the helpdesk; resolve straightforward issues and manage services such as lost property. Maintain strong floor presence-spot issues early, support cleanliness standards, and complete routine audits (e.g., clear desk, lockers/storage). Support reporting and operational handovers across reception and security. Follow and promote H&S, security, and data protection requirements; support emergency checks and equipment coordination. Support events and other ad-hoc duties as required. What you'll bring At least 6 months' experience in a fast-paced, high-standard customer service environment (reception experience is a plus). Comfortable using room-booking / front-of-house systems (e.g., EMS, CABS, Condeco, Fidelio, Datacraft). Working knowledge of workplace Health & Safety and a strong security mindset. Intermediate Microsoft Office skills (Word, Excel, PowerPoint, Outlook). Fluent English (written and verbal). Professional, approachable communication style and strong organisation/prioritisation skills. Proactive, adaptable, and comfortable supporting multiple tasks across a busy workplace.

To help service our growth ambitions, we are recruiting for an Administration Coordinator to join our Construction South team. You will work with our Project Manager's and Proposal Managers to support them in winning new business. Working flexibly from home and from one of our offices (based in Weybridge and Dartford), the role would require someone with the ability to manage multiple tasks concurrently and feel comfortable working at a high intensity. The principle responsibilities would include: Managing and maintaining all project portals (e.g. downloading all project information, clarification logs, portal communication, tracking portal deadlines, tender submission uploads) Ensuring all new business related projects in D365 are up to date Booking/coordinating meeting rooms and diaries including all mandatory sign off meetings, workshops, reviews, check ins, lessons identified, feedback etc Upload and strip out of all completed bids onto the Proposals Library Maintaining CV and case study libraries Responding, where appropriate to support required across the wider business. Essential Criteria Microsoft Office Suite (particularly Outlook and Teams) Personal Qualities You will be able to model behaviour that shows, respect, helpfulness and cooperation Make best use of available resources and seek new sources of support when necessary State your own position and views clearly and confidently in conflict situations Identify your customers' needs and expectations and strive to deliver them Prioritise and plan to deliver agreed objectives Present plans clearly, concisely, accurately and in ways that ensure understanding Set demanding but achievable objectives for yourself Find practical ways to overcome barriers. Additional Information At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 'Big' Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

Quality Assurance Supervisor - Food Manufacturing 30,000 - 34,000 North Manchester Do you have experience in Food or Beverage Manufacturing QA/QC and want to join one of the biggest names in the local area that prides itself on high standards and an excellent working culture? This major Food Manufacturer employs 1500+ people across several sites and supplies widely-recognised products such as Baked Goods to major UK retailers including M&S for almost 100 years. As part of ongoing growth, they are looking to bolster their team with an experienced QA Supervisor who can lead a team of 10 direct reports to ensure that standards, regulations & procedures are adhered to while promoting a culture of compliance & continuous improvement. The ideal candidate will have 3+ years' experience in Food Manufacturing QA/QC - ideally in a role with leadership responsibilities - and will have a strong working knowledge of HACCP, GMP and BRC audits. This is the perfect opportunity for someone looking for a high-impact role at a large and stable business where they can join a friendly, supportive team that will invest in them and support with their ongoing development. Responsibilities: Leading a QA team of 10 people, overseeing training, coaching & performance management Owning Food Safety & Quality compliance, ensuring SOPs are followed & carrying out audits Act as a Site Quality Lead on shifts, managing issues, incidents and technical KPIs Supporting with overall audit readiness and customer visits, ensuring standards are met e.g BRC, GMP, CCPs, retailer requirements Working cross-functionally to support Technical projects, CI and site development Required Skills & Qualifications: 3+ years' experience in QA/QC in the Food or Beverage Manufacturing sector Preferably having previous experience in a leadership position, or otherwise having demonstrable experience with coaching/training production staff Relevant qualifications such as Food Safety/Food Hygiene Level 3, Internal Auditing etc. SAP experience (desirable) UK driving license Benefits: High level of responsibility and the opportunity to progress within an advanced business Friendly and positive work environment at a company that is known for retaining its staff Excellent company benefits and long-term incentives Apply as soon as possible, this role will be in high demand and may close before the end date. QA Supervisor, Quality Assurance Supervisor, Quality Assurance Coordinator, Quality Control Supervisor, QA Technician, Quality Assurance Technologist, Quality Manager, Quality Controller, Team Manager, Team Leader, Production Supervisor, Production Leader, FMCG, Food Manufacturing, Manufacturing, Food, Drinks, Manchester, Bury, Heywood, Oldham, Rochdale, Greater Manchester, Lancashire

We are looking for an organised and customer-focused Order Taker & Logistics Fulfilment Coordinator to join our Supply Chain & Logistics team. This role is essential in ensuring customer orders are accurately captured and fulfilled efficiently, while maintaining high service levels and strong communication across internal teams and logistics partners. You will play a key role in delivering operational efficiency, service reliability, and customer satisfaction. Key Responsibilities Order Management Receive and process customer orders via telephone, email, and digital platforms Verify product codes, quantities, pricing, and delivery details Ensure orders are processed within agreed Service Level Agreements (SLAs) Identify and resolve discrepancies quickly and accurately Logistics Coordination Schedule deliveries in collaboration with transport planners Liaise with internal fleet teams and third-party logistics (3PL) providers Monitor delivery progress and proactively address delays or issues Support the smooth execution of daily delivery plans Customer Communication Provide timely updates on order status and delivery schedules Respond to customer queries professionally and efficiently Escalate issues where necessary Maintain accurate records of customer interactions and resolutions Reporting & Continuous Improvement Produce daily and weekly reports on order volumes, delivery performance, and service issues Contribute to continuous improvement initiatives Participate in team meetings and process improvement discussions Support the Lead Coordinator during peak operational periods Site Responsibilities Act as a Fire Warden (training provided) Opportunity to undertake First Aider training About You We are looking for someone who is: Resilient and pragmatic, thriving in a fast-paced environment Logical and methodical in problem-solving A clear and confident communicator Passionate about delivering excellent customer service Highly numerate with strong attention to detail Comfortable using planning tools and logistics systems A collaborative team player who can positively influence others Skills & Experience Experience in a busy order-taking or logistics environment Understanding of logistics planning systems and processes Familiarity with continuous improvement practices Proven ability to identify and implement operational improvements Please for any more information please contact Bruno Bagi (phone number removed) or (phone number removed)

Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: City of London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in the City of London. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.

We are seeking a Coordinator on a temp to perm basis, this opportunity is full time, with the working pattern of Monday-Friday. This is working in a high pressure environment supporting Key Responsibilities: Support the day-to-day delivery of operations, ensuring work is planned and scheduled in accordance with key specified parameters, including appropriate customer communication to support the servicing, testing, and repair of heating systems. Ensure systems are kept up to date and accurately reflect customer details and requirements. Effectively optimise the deployment of available engineer resources. Support the timely completion of all administrative tasks to achieve key KPIs, including the provision of accurate and timely departmental and client reporting to maintain visibility of performance. Handle escalated calls from customers and clients in line with complaint and feedback procedures. Proactively support the resolution of customer complaints. Experience required: Strong organisational and administrative skills Previous customer service or admin experience required Excellent communication skills, both written and verbal Ability to prioritise tasks in a fast-paced environment Good attention to detail Team player with a flexible approach Confident using email and internal systems Previous Admin experience is essential. This role is in office only in Norwich, no remote or hybrid working available. Please apply online or for further details please contact Indiah at Atkinson Moss

Project Coordinator (Interiors) - Normanton Salary 33-35K 25 days holiday + BH and Xmas shutdown. Pension Free parking Enhanced Family leave Sick Pay Birthday off Volunteering days Staff sales Cosco discounts Eyecare benefits Childcare vouchers A fast-paced interiors and workplace solutions team is looking for a proactive Project Coordinator (Interiors). The role involves supporting sales, managing furniture and interiors projects, and delivering tailored design solutions. Ideal for someone with experience in commercial interiors, office furniture, or workplace design. Key Responsibilities Coordinate interiors projects from enquiry to delivery Support sales with space planning, quotes, and presentations Provide product knowledge and design advice to customers Liaise with suppliers and internal teams to ensure smooth project delivery Monitor progress and meet KPIs and deadlines Skills & Experience Experience in project coordination, sales support, or interiors Strong organisation, communication, and problem-solving skills Ability to manage multiple projects in a fast-paced environment Knowledge of design software (AutoCAD, SketchUp) is a plus Self-motivated, detail-oriented, and collaborative Why Apply Work on exciting commercial interiors projects Collaborative, fast-paced environment Career growth opportunities in design and project management

Due to a recent internal transfer, we are recruiting for a Proposals Manager to join our Construction South team. You will work with our Project Manager's to craft bespoke and compelling bid submissions, addressing our customers key project drivers. We are committed to truly understanding our customers' needs and developing sustainable solutions that are articulated into clear and attractive submissions. Working flexibly from home and from one of our offices (based in Weybridge and Dartford), you will have a passion for creating high quality bids and must be able to demonstrate the skills and capabilities outlined below: You should have experience as a Bid Writer, Bid Editor, Bid Coordinator or similar role. Also critical is the ability to lead the creation of our written responses to achieve high quality, winning bids that meet our company objectives. You will have good experience of writing and editing tender submissions. Knowledge and experience of the Adobe Suite, particularly InDesign is required.The main role of a Proposals Manager at Willmott Dixon is to lead the development of quality submissions and actively work with our bid managers to enhance the quality of bids. You will be able to work with our subject matter experts to assess technical bid requirements and assist the Project Manager in shaping our proposals. You will ensure the formal bid process is followed, providing recommendations for improvement to the process. Through your writing, review and editing of drafts you will ensure the writing structure and words used in the bid persuasively conveys our offer to the customer. Working with subject matter experts, you will conceptualise and work with our graphic designers to help best convey our offer. You'll also support the creation of clear and effective customer presentations and provide creative ideas and initiatives for bids. Essential Criteria Experience of facilitating answer plan sessions, win theme workshops and managing the tender review process. Experience of bid writing and bid editing, creating compelling and persuasive responses. Excellent resource planning skills. Experience of using Microsoft Office. Use of Adobe InDesign. Desirable Criteria Relevant degree or equivalent qualification. Personal Qualities You will be able to model behaviour that shows, respect, helpfulness and cooperation. Make best use of available resources and seek new sources of support when necessary. State your own position and views clearly and confidently in conflict situations. Identify your customers' needs and expectations and strive to deliver them. Prioritise and plan to deliver agreed objectives. Present plans clearly, concisely, accurately and in ways that ensure understanding. Set demanding but achievable objectives for yourself. Find practical ways to overcome barriers. Additional Information At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive.Willmott Dixon was recognised by The Sunday Times as one of the Top 10 'Big' Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services! As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants' productivity. You'll ensure the smooth operation of consultancy cases, manage client expectations, and help minimise complaints, all while building strong relationships within the team. This role offers opportunities for professional development, including apprenticeships from the offset! Day to Day Manage consultancy cases by gathering client information and qualifying leads. Liaise with the consultancy team to ensure deadlines are met and expectations are managed. Report on completed cases, obtaining client reviews to ensure satisfaction. Maintain and update the VIP master client list and data sheets for accuracy. Provide feedback on consultancy hours used, leveraging CMS system reports. Assist with general administrative duties, including checking hours and contract statuses. Review consultant availability and assign work effectively for upcoming weeks. Coordinate with outsourced consultancy firms for tailored client services. YOU? Customer service experience, ideally in a corporate setting. Strong written and verbal communication skills with an empathetic touch. Proficiency in Microsoft Office and a willingness to learn new systems. Ability to interpret client documents and understand their needs. A meticulous attention to detail and commitment to excellent client service. A positive and adaptable mindset in a fast-paced team environment. INDHIN 48474CCR5 The Portfolio Group are acting on behalf of our client in recruiting for this position.