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Deputy Chief Resilience and Security Officer page is loaded Deputy Chief Resilience and Security Officerremote type: Hybridlocations: London: Yorktime type: Full timeposted on: Posted Todayjob requisition id: R Job Type: Permanent Build a brilliant future with Hiscox Position: Deputy CRSO Reporting to: Chief Resilience and Security Officer (CRSO) Location: London or York, UK The Role The Deputy CRSO builds strong, productive relationships across our global stakeholder and partner community and is responsible for day-to-day engagement with each of our Business Units and Regions. You will work closely with the CRSO and leadership team to support the development and execution of our strategy, programme and operating model, driving maturity and continuous improvement across all areas. You will support regulatory reporting, Board reporting, risk reporting and internal/external audits.This is a high-profile role, interacting with our most senior stakeholders and representing the CRSO at various internal and external working groups and committees. You will need excellent communication and presentation skills, have breadth and depth of experience in the operational resilience and security domains, and will fully understand the regulatory and risk landscape that we operate in.You will be responsible for working across the department, focussing on day-to-day productivity and ensuring coordinated, efficient and optimised service delivery across teams. You will monitor and manage the overall team performance and ensure that adequate resource and capacity plans are maintained. On occasion you will be required to fully deputise for the CRSO - acting with delegated authority.The Deputy CRSO is a member of the Resilience and Security Leadership Team. The role is based in London or York (UK) and is a permanent position. Key Responsibilities Develop and maintain stakeholder maps and business engagement plans, understand business strategies in detail, including their priorities and the services needed from Resilience and Security. Enable integrated delivery to the Business across all core CRSO services, providing a single point of contact and establishing an aggregate view of risks, projects and initiatives for each Business Unit. Ensure stakeholders understand risks relating to their environment and appropriate prioritisation is placed on remediation priorities to address out of tolerance risks. Monitor and manage the day-to-day performance, productivity and efficiency of the function identifying areas for optimisation to drive continuous improvement. Continuously assess, mature and optimise our ways of working. Support the leadership team in the development and delivery of the Resilience and Security strategy and associated initiatives ensuring alignment to Business and adjacent Group strategies. Build and manage our long-term strategic relationships with internal stakeholders and regulators. Monitor the risk and regulatory landscape and plan initiatives to meet emerging requirements. Represent the CRSO at internal and external governance boards and working groups. Manage and maintain our current risk and audit commitments, including reporting. Build and manage our partner relationships with third party suppliers and professional networks. Actively identify and promote new initiatives, build business cases and measure benefits realisation. Coach and mentor the wider team and build an environment that promotes a culture of technical excellence and collaboration. Identify, measure and manage our key performance metrics across all services and contracts including KPIs, KRIs and SLAs and identify areas for improvement across the department and wider organisation. Candidate Profile Minimum of 10 years' experience in security and resilience management - with at least 5 years in a senior leadership role. Experience within Insurance (ideally) or wider FS sector Proven track record of building high performing teams and capabilities. Breadth and depth of knowledge across the security and resilience domains, including strategy, design, operating models, frameworks, assurance and operations. Excellent technical knowledge of controls, preferably gained from hands on experience. Excellent knowledge of current and emerging threats, risks and regulatory requirements for cybersecurity and operational resilience in financial services (preferably insurance). Strong commercial awareness and ability to manage budgets and prepare financial forecasts. Highly effective communication and stakeholder management skills. Competent knowledge of risk management frameworks. Experience identifying and planning security initiatives and building investment cases. Strong leadership and team management skills and experience, with the ability to motivate and develop people. Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or equivalent certification is desirable. About Hiscox As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. Diversity and Hybrid working At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.

About us The Merchant Taylors' Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy. Volunteering is important for the health of the Merchant Taylors' Company, since the hands-on experience of volunteering binds members in an emotional commitment to what the Company stands for. Many of the Great XII Livery Companies prioritise volunteering, offering a wide range of opportunities from due diligence visits with grant applicant charities to longer term mentoring opportunities with our family of schools. At the heart of Merchant Taylors' Company lie the concepts of 'Fraternity, Philanthropy and Education'. Volunteering is vital to each pillar, enabling members to give their time and talent alongside their treasure. The Company is now at an exciting juncture where the groundwork to embed a more systematic approach to volunteering has been completed and the appetite within the Company has started to grow particularly across the Company's Education programme. The team is conscious that managing volunteering takes time, diplomacy and interpersonal skills and this role is pivotal to the success of volunteering for both Company members and partner organisations. About the role Reports to: Educational Grants and Relationship Manager Direct reports: None Place of work: The Hall (Bank, London) Contract type: Fixed-term and part-time (0.8 FTE). The working days and times can be flexible and some hybrid working may be possible. Some evening work will be required as well as occasional attendance at events outside of the employee's usual working hours (including at weekends). Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK. Overview of role: With your experience in events / project management and excellent communication and diplomatic skills, you will be the interface between the membership, your colleagues at Merchant Taylors' Company, our family of schools and our charitable partners. You will be responsible for developing and delivering an engaging, interesting and successful range of events for members to participate in. Job Description: Take a lead on the delivery and development of an annual programme of volunteering opportunities and education events aligned with existing initiatives and in collaboration with partner organisations and schools where appropriate. Work with the EGRM to co-ordinate the Trust's Livery Academy Award scheme: recruiting, training, and supporting member volunteers to ensure high-quality engagement. Take a lead on promotion of volunteering opportunities through the members' portal in good time, with appropriate explanation to encourage take up. Proactively identify barriers to participation from the membership, and develop innovative, accessible volunteering opportunities and methods to engage new audiences. Champion and promote the Company's volunteering and event initiatives by working, both with the Communications Manager and independently, to promote opportunities through compelling articles, e-newsletters, social media outreach, public talks and by representing or supporting Company staff at events. Take a lead on designing and creating appropriate training resources for all volunteer roles to manage expectations including, where appropriate, delivery of training. Support members with any queries relating to volunteering opportunities, offering members the chance to talk to MT staff. Ensure that all volunteer members have completed the MT safeguarding questionnaire before they are cleared for any opportunity and has been trained in appropriate MT policy areas (E.g. GDPR/safeguarding) To actively liaise and respond to School requirements to ensure volunteer members deliver excellent support for students. Collaborate closely with Company Schools and internal teams to identify opportunities and design high-quality, sustainable volunteering activities that support project goals and help achieve Company targets. To use the Membership portal to capture and analyse data about Company volunteering in order to evaluate cost/benefit of volunteering efforts, and tell the story of MT's volunteering impact to the MT membership. Gather and act on feedback from volunteers and participants to inform and improve the Company's volunteering and education strategies. Uphold the health, safety, and wellbeing of all volunteers and participants, following the Company's Health & Safety policies. To take a lead on the administration of Company Volunteering activities including DBS checks, budgeting, database management, website administration, project reporting and meetings. Work with colleagues to identify and co-ordinate other volunteering opportunities at the Company, including responding to enquiries, planning logistics, and delivering high-quality experiences. To undertake other duties as may be appropriate for the position to support the wider work of the Company. What we can offer you: 25 days holiday per annum plus Bank Holidays An additional up to five days off over the Christmas / New Year period A generous employer pension contribution of 10% of salary Free lunch in the office when the kitchen is operational "Perkbox" discount app A monthly gym / wellbeing allowance of £70 Private Medical Insurance Healthcare cash plan Electric Car scheme Cycle-to-work scheme Life Assurance Income Protection Insurance Person Specification We are looking for: Essential: Proven track record of project/events management, including planning, delivery, reporting, evaluation, budgets, and partnership working. Proven track record of working meaningfully with different stakeholders ie in a public-facing role. An excellent communicator with strong interpersonal and public engagement skills. Good diplomacy skills with the ability to inspire, listen and find a solution for all stakeholders. A proactive approach to solving problems and the ability to keep going until a solution is found which works for all. A do-er and a thinker; someone who is able to approach situations imaginatively but also spot, and implement, practical and workable solutions. Excellent organisational, planning and IT skills. Desirable: Experience developing and delivering volunteering and community programmes, working with a wide range of stakeholders. Experience of interacting with or working for a membership organisation Understanding of health & safety, safeguarding, and risk management in a volunteer setting. Experience of being a volunteer yourself. Miscellaneous: Willingness to work some evenings and weekends. How to apply Please submit your CV and a cover letter. Please don't use generative AI. Your cover letter should explain why you think you are a good fit for this role. Please send both CV and cover letter by an email via the button below. Interview dates and start date: We are actively recruiting for this role and will consider and interview applicants in the order in which they apply. The successful Candidate is to start as soon as possible.

Job Title: Housing Liaison Team Leader Location: London Borough of Newham Contract Type: Temporary Rate: 26.13 PAYE hour Are you passionate about housing and eager to make a positive impact in your community? Our client is searching for a dynamic and experienced Housing Liaison Team Leader to spearhead a team dedicated to providing top-notch housing management services in Newham. About the Role: As the Housing Liaison Team Leader, you will lead a team of Housing Liaison Officers and Resident Service Officers, ensuring services are customer-centred and delivered to the highest standard. This is a hands-on leadership role where your efforts will directly enhance the quality of life for residents across the borough. What You'll Be Doing: Lead and Support Your Team: Motivate and manage your team to deliver excellent housing services. Conduct one-on-ones, appraisals, and support staff development. Deliver Excellent Housing Services: Oversee mixed tenure properties, manage tenancy conditions, and ensure regular estate inspections. Tackle Anti-Social Behaviour: Handle ASB cases promptly, working closely with enforcement teams and maintaining accurate case records. Community Engagement: Support community activities and collaborate with internal and external partners to enhance neighbourhood safety. Health, Safety, and Compliance: Ensure your team adheres to health and safety policies and procedures. Escalations and Complaints: Be the first point of contact for complex inquiries, ensuring fair and timely resolutions. What We're Looking For: Proven experience managing a high-performing team. Strong background in housing management and knowledge of housing law. Ability to engage positively with residents, even in challenging situations. Strong organisational skills and sound judgement. Personal Qualities: A genuine commitment to delivering excellent housing services. Flexible, empathetic, and approachable leadership style. If you're ready to take the next step in your career and make a difference in the community, we want to hear from you! Join our client in shaping a brighter future for residents in Newham. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day, split across 5 days) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: Managing incoming enquiries across multiple digital platforms Triaging, prioritising and responding to user queries efficiently Identifying and escalating high-risk, safeguarding or data protection issues Providing clear guidance to users, including those in complex or difficult situations Maintaining accurate records and ensuring enquiries are followed through to resolution Identifying trends or recurring issues to support service improvements Updating help content, guidance and internal documentation Working collaboratively with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles in a support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online platforms or digital services Experience contributing to user guidance or knowledge bases Interest in public service or digital access to information About the organisation This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

MMP Consultancy are looking to recruit a Resident Liaison Officer to work for a National Contractor based in Kent. We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress Organise consultation events and attend meetings as required Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems. Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

Make a meaningful impact on aviation safety! While aircraft seats are rarely the cause of accidents, they play a crucial role in passenger aircraft accident survivability and overall safety outcomes. This role exists to proactively protect people, customers, and the business by strengthening how safety is identified, communicated, and improved across Safran Seats GB. Are you interested in working at the business end of Aerospace? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. We're looking for a collaborative, influential safety professional who is passionate about aviation safety and continuous improvement. You'll work closely with teams across design, production, maintenance, and leadership to help ensure potential risks are identified early and managed effectively through a strong Safety Management System (SMS). You'll act as a trusted advisor and facilitator, helping teams engage with safety in a positive, practical, and transparent way - supporting compliance while building a strong, open safety culture. Champion a positive and inclusive aviation safety culture across Safran Seats GB. Facilitate hazard identification, risk assessment, and risk management activities. Monitor and support actions taken to mitigate safety risks and track progress through agreed Safety Action Plans. Produce and present clear, meaningful safety performance reports for senior leadership and Safety Review Boards. Maintain and continuously improve SMS documentation, policies, KPIs, and safety records. Coordinate and support aviation safety training for leadership, engineering, technical teams, and the wider workforce. Lead or support internal safety investigations, focusing on learning, trend analysis, and prevention. Engage employees through safety surveys, safety action groups, and open communication (not audits). Promote knowledge sharing internally and with suppliers, integrators, and Safran partners where required. Support management of in service and airworthiness related safety issues. Act as the Aviation Safety point of contact deputising for SMS Safety Manager. Key focus areas- Early identification of safety risks through QRQC, voluntary reports, and employee engagement Monitoring safety performance trends - not just individual events - to drive sustainable improvement. Supporting foreign object damage (FOD) prevention, safety communications, and lessons learned Managing safety KPIs, Management of Change activities, and continuous SMS improvements. Ensuring safety information is visible, accessible, and understood by everyone Human & Organisational Factors and Performance. What We'll Offer As a valued member of our team, these are just a few of the benefits you'll receive: 33 days holiday (including bank holidays) 12.5% Annual Bonus Industry leading pension scheme with salary sacrifice employer contributions up to 10%. Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. Access to salary sacrifice benefits scheme including cycle to work and Octopus EV Scheme 4 x Life Assurance Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme Annual share save schemes. Option for hybrid and flexible working arrangements Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent. We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. You're a confident communicator who builds trust and engagement at all levels You enjoy working collaboratively and influencing positive change without relying on authority You bring experience or strong interest in aviation safety, SMS, compliance, or regulated environments You're proactive, organised, and motivated by making a real world impact We welcome applications from candidates who meet most, but not necessarily all, requirements. Why join Safran Seats GB Play a visible role in protecting passengers and customers worldwide. Join a collaborative, values driven organisation with strong leadership support for safety. Develop your career within a structured, internationally recognised aviation safety framework. Work in a role where your expertise directly shapes outcomes and culture. Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages.

Police Community Support Officer Inner London Join our client as they recruit PCSOs (Police Community Support Officers) to make a difference in their communities. Our client s Police Community Support Officers are an integral part of their family. They carry out vital work across the railway network to keep passengers and staff safe. They care deeply about their Police Community Support Officers who deliver an exceptional service to their communities across England and Wales. Is the role for you? Our client is seeking PCSOs to join their team, protecting and serving the railway environment and its community to minimise disruption, crime, and fear of crime. This role is crucial to their mission. Like Home Office PCSOs, our client s PCSOs focus on enforcing their Byelaws within the railway environment, offering diverse responsibilities where no two days are the same. Responsibilities include conducting visible patrols at stations, victim care, security threat management, minor crime investigations, community relationship-building, and supporting PCs. Unlike Home Office Police Forces, their PCSOs are trained and equipped with handcuffs. Ideal candidates should demonstrate resilience, excellent customer service skills, and a passion for community engagement and partnership-building. PCSOs should be prepared to work shifts, including weekends and bank holidays. Locations Our client is looking for PCSO's within their B Division (locations across the network including Stratford, Kings Cross, Liverpool Street, Waterloo, Euston, and many others). In return for your commitment, you will receive: Competitive salary: £28,486.92 + £4,613.61 London allowance and up to 20% shift allowance. A minimum of 15% shift allowance will be received upon completion of 8 weeks training. Shift allowance can be up to 20% but will default to 15% in the first instance. Benefits including 28 rising to 30 days holiday, travel benefits, and access to internal progression opportunities. Continuous learning and development opportunities supported by our client s in-house talent and development teams, including internal progression to become a Police Officer. Are you eligible? You will be ineligible to apply if: You have been unsuccessful following an interview in the last 6 months for the role of PCSO. If you have been unsuccessful following your application or online ability testing for Police Officer, Special Constable or PCSO, you must await 6 months before reapplying to any of these roles. You have been unsuccessful following vetting checks within the last 12 months. You have ever received a custodial sentence this includes suspended sentences (other cautions, convictions and involvement with the Police must be declared but are not necessarily a bar to employment). You have previously been dismissed from another Force, or you currently have a live investigation. You have been declared bankrupt, have a CCJ or an un-managed IVA. You have tattoos that are deemed offensive tattoos on face and neck will be considered on a case-by-case basis. You do not have permanent right to live and work in the UK. You have not resided consistently in the UK for the past 3 years. The Pension Our client s GPP Police Staff Pension Scheme is administered by Royal London. It s a defined contribution scheme, offering employees the flexibility to vary their pension contributions from 4.4% to 12% of their salary. Please note if you are an existing member of Police Staff in the RPS, your pension will not be affected. Want To Apply? Applying is straightforward, with all applications completed online. Click apply now and you will be redirected to our client s careers page to complete your application.

Money Guidance Officer £28,000 Hybrid London Are you passionate about financial inclusion and supporting people to overcome barriers to financial stability?We re working with a small but mighty charity that s on a mission to make debt and money advice accessible to everyone. They re expanding their team and looking for a Money Guidance Officer to support individuals on their journey towards greater financial wellbeing.This role is ideal for someone who: Thrives in community-facing work and enjoys engaging with people from all walks of life. Has strong administrative and organisational skills, alongside a warm, empathetic approach. Can juggle outreach, engagement and support work helping individuals stay connected to their debt advice journey. Is comfortable delivering 1-to-1 and group sessions , promoting financial resilience and financial education. Can work flexibly across community locations in London (with some hybrid working available). Holds a relevant professional qualification such as CMA Connect Money Mentor training, or an equivalent qualification/experience in money guidance or financial capability support. You ll be joining a collaborative and supportive team at a pivotal moment of growth, helping to ensure people are not just referred into services but fully supported throughout their financial advice journey . Salary: £28,000 Location: London (with hybrid working) Benefits include: 25 days annual leave + birthday off (rising to 35 days with service) 3% pension contribution £200 home working equipment allowance Costco membership Employee Assistance Programme (EAP) And more! If this sounds like you, please get in touch ASAP. Unfortunately, due to resource capacity, we will only contact candidates who are shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume your application has been unsuccessful. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title: Housing Officer Type: Temporary 3-6 months (with extension possibility) Location: Gloucestershire Salary: £22.13 - £28.93 per hour Hours: 37 per week - 4 days on site/office and 1 day from home BRC are working closely with a local authority to recruit a housing officer on a temporary basis. The purpose of this role is to provide a customer focused comprehensive housing management service, focusing on rent collection, estate management and adherence to tenancy conditions covering a designated patch. Duties: To effectively manage a designated patch of properties of Council owned properties, ensuring that homes are lived in, investigate non-occupation and illegal occupancy. To ensure that tenants understand their rights and responsibilities as set out in the tenancy agreement and to assist them to sustain their tenancy To participate in community events and activities, supporting tenant engagement and delivering excellent customer service. To be aware and make the best use of tools, mechanisms, authority documents and processes to most effectively and efficiently address and resolve issues identified in all breaches of the tenancy conditions. To monitor the conditions of the external environment of the council s neighbourhoods and implement the Asset Based Community Development approach. To effectively maintain the conditions of the external environment of the managed patch, managing service contracts and encouraging tenant involvement within in the managed patch, being innovative and creative in sustaining this interaction. To manage rent accounts to prevent accrual of rent arrears in general needs housing, independent living and garages. Communicating, engaging with, and supporting tenants regarding ongoing rent and debt recovery. Apply the rent recovery procedures and ensure cases are escalated for arrear action in accordance with procedure to ensure rent arrears remain low. Negotiate affordable, and sustainable repayment plans. To monitor, identify and action any cases of tenancy fraud and safeguarding by establishing effective partnerships and following recommended policies and guidelines. To make sure effective liaison with internal services and external agencies to ensure appropriate care and support packages are offered to vulnerable tenants. To effectively manage and administrator tenancy inspections, including property visits and fire risk assessments. Skills & Requirements: Experience of tenancy management and enforcement Experience of debt and income recovery, including non-legal and legal remedies, in a local authority or housing association setting A sound knowledge of landlord and tenant legislation (Housing Act 1985, Landlord and Tenant Act 1985, The Localism Act 2011, Crime and Disorder Act 2014, Environmental Health Act 1990) Excellent communication and negotiation skills Ability to deal with people in challenging situations To have a good understanding of the complexity involved in tenancy management issues and ensure that the appropriate level of fairness, investigation, sensitivity support and enforcement are applied and balanced with the search for creative solutions Work subject to deadlines involving problem solving, changing circumstances or demand For more information, please call Emma Keir or Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled We are also running a referral scheme where you could receive £100 in vouchers for anyone placed!

We re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme. Key Info: Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations. Salary: £28,000 Holidays: 25 days holiday per year plus bank holidays. As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go. Key responsibilities: Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes. Attend Ideas Test s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list. Develop and maintain good relationships with community advocates and partners In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input. Maintain a social media presence with active engagement across a range of platforms. Ensure information about Ideas Test s event is updated on the website and listed widely online and via newsletters. Attend professional development training and other relevant opportunities Attend regular team meetings and contribute to the development and implementation of Ideas Test s programme. Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents) Be an enthusiastic advocate for the organisation and its work. Essential: Excellent interpersonal skills The ability to communicate well across a variety of mediums The ability to work independently and with team members and partners Ability to work effectively under pressure, to multiple deadlines. Enthusiasm and commitment to inclusive and socially engaged arts practice Experience of using e-marketing / social media channels. Experience of managing and submitting online and offline event listings A high level of accuracy and attention to detail IT and digital skills Experience of working in similar or related environments Willingness to learn new skills and accept training. Prepared to work occasional unsociable hours (evening & weekend). Ability to travel across Medway and Swale Desirable: Knowledge of analytic and insight tools to develop reach and engagement across digital platforms WordPress or similar content management systems to create, edit and maintain webpages Knowledge of Mailchimp, Canva, Adobe Knowledge and experience of CRM systems and databases Practical knowledge of data protection legislation Awareness of social inclusion strategies and issues Applications must be received by the deadline of 12pm on Monday 18th May. Interviews Monday 1st June.

Tenancy Relations Officer Location: Hackney E8 Hybrid - 3 Days in the Office Umbrella Rate : 230.21 to 241.61 a day PAYE Rate: 156.11 to 179.29 a day Full-time (Occasional evening/off-site work required) The Role Are you passionate about protecting tenant rights and preventing homelessness? The London Borough of Hackney is seeking a dedicated Tenancy Relations Officer to champion the private rented sector as a safe, viable housing option. In this vital role, you will be at the forefront of implementing Renters Rights legislation , ensuring tenant protections are upheld while empowering landlords with the knowledge they need to succeed. You will serve as a mediator, an advisor, and a specialist, working to reduce reliance on temporary accommodation and foster housing security across our diverse community. Key Responsibilities Policy & Advocacy: Maintain expert knowledge of housing and enforcement legislation to provide accurate advice and navigate complex cases. Tenant Protection: Assess the validity of eviction notices, investigate illegal evictions, and address harassment cases to keep residents safe. Homelessness Prevention: Conduct comprehensive housing need assessments under the Homelessness Reduction Act 2017 and develop innovative strategies for private sector engagement. Mediation & Representation: Facilitate on-site property visits to resolve disputes and represent the Council in court or tribunal proceedings when necessary. Landlord Engagement: Proactively educate landlords on their legal responsibilities through training sessions and collaborative initiatives. Community Liaison: Act as local intelligence for homelessness trends, creating resources for stakeholders like schools and GPs to support families considering relocation. About You We are looking for a resilient professional who excels in high-pressure, emotive environments. To be successful, you should have: Expert Knowledge: A deep understanding of the private rented sector, security of tenure, housing standards, and the Homelessness Reduction Act . Proven Experience: A track record of preventing homelessness and providing high-quality tenancy and welfare advice. Exceptional Communication: The ability to negotiate with landlords and explain complex policies concisely to a diverse range of stakeholders. Conflict Resolution: Strong skills in de-escalating emotive disputes between landlords and tenants. Commitment to Equality: A dedicated approach to ensuring services meet the diverse needs of Hackney residents. Why Hackney? This is an opportunity to work at the heart of a vibrant London borough, collaborating with enforcement teams and the voluntary sector to make a tangible difference in people's lives. Apply today to help us build a fairer, more secure housing future for Hackney. Hackney Council is committed to Diversity, Equality, and Health and Safety in the workplace. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Our University has a proud history of philanthropy stretching back to its foundation in 1900. With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, including a £1m urgent capital appeal after the Second World War and a £1.4m campaign to fund the Vale student village in the 1960s. In 2015 we closed the Circles of Influence Campaign, raising £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. The University has global reach, including several partnerships with other leading universities around the world, and is grounded in our local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from underrepresented backgrounds: one of the highest proportions in the UK. DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community. As an office, we are committed to sustainability and value green working practices. The environment is an integral part of our campaign and we encourage eco-friendly ways of working in order to have a positive impact on our campus and global surroundings. Role Summary The Donor Experience Officer role is your opportunity to join our excellent team at an exciting time. Stewardship and donor experience are vital activities to the success of any philanthropic campaign. Donors of time and money need to be thanked and understand what their support has achieved, and how integral their gifts have been to making a positive and meaningful difference to the student community and to academic research. In doing so, donors are encouraged to continue their giving, and to increase and diversify their support. The Donor Experience Officer will work with the Donor Experience Manager and second Donor Experience Officer, in a team of three. The Donor Experience Officer will be expected to manage and support with the stewardship activity for a number of our supporters, including our regular donors, legacy pledgers, volunteers, charitable and corporate organisations and major donors. The successful candidate will work with our Communications and Events Teams to deliver appropriate, meaningful and effective activities that express gratitude and communicate impact. They will work closely with colleagues in the Philanthropy, Charitable Partnerships, Volunteering and Regular Giving teams to build programmes to steward these key donor communities and will work alongside the Data team to help manage donor data and segmentation. The successful candidate will have outstanding communication skills with experience in writing for impact, in creating digital content, and an understanding of the needs and expectations of different audiences. They will be able to balance creativity and imagination with a structured, thoughtful and organised approach to their work. They will be creative and conscientious programme deliverers who value integrity and sincerity, and who will demonstrate these qualities through their work. We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy.

Part-Time Payroll Officer (24 Hours Per Week) Are you a detail-oriented payroll professional looking for a flexible role that offers more than just a job? As our Part-Time Payroll Officer, you will play a key part in ensuring smooth payroll processes, working closely with a third-party bureau to deliver accurate, timely payments. This is your chance to thrive in a supportive environment that values excellence, authenticity, and growth. Part-Time Payroll Officer Responsibilities This position will involve, but will not be limited to: Managing weekly, bi-weekly, and monthly payroll schedules to meet strict deadlines, ensuring employees are paid accurately and on time. Collaborating with a third-party payroll bureau to process payroll data efficiently, maintaining high levels of data integrity. Reviewing payroll information for discrepancies and resolving issues swiftly, supporting the organisation s financial accuracy. Handling employee queries related to payroll, demonstrating excellent communication and interpersonal skills. Administering employee benefit deductions, pension contributions, and statutory payments, supporting the organisation s compliance and employee satisfaction. Assisting with payroll reporting and audit compliance, safeguarding sensitive information and maintaining confidentiality at all times. Part-Time Payroll Officer Rewards Competitive salary of £35,000 pro-rata (£21,000 actual salary), recognising your expertise and dedication. Flexibility in working days within a friendly, supportive environment that balances work and personal commitments. Discount schemes on products, treatments, and dining experiences from day one, enhancing your everyday life. Paid volunteering days to support your community involvement and personal growth. Subsidised private medical insurance through Bupa, prioritising your health and wellbeing. Pension scheme contributing up to 4.5%, with the option to pay up to 9% of your salary into your future. Life assurance coverage equivalent to one year s salary, providing peace of mind. Access to a 24/7 Employee Assistance Programme, supporting your mental health and overall wellbeing. The Company Our client is a highly regarded organisation dedicated to sustainability, innovation, and community engagement. They foster a culture of curiosity, resilience, excellence, authenticity, and growth. Part-Time Payroll Officer Experience Essentials Previous experience in payroll administration or support roles, with a strong focus on data accuracy. Payroll qualification is an advantage but not essential. Proficient in payroll systems and Microsoft Office suites, especially Excel. Knowledge of payroll processes, statutory requirements, and data protection regulations. Familiarity with Fourth Hospitality system is beneficial. Strong organisational skills with the ability to work independently under tight deadlines. Excellent communication skills, confident liaising across departments and with third-party providers. Location Our client is based near Chipping Norton. Due to the location, you must have access to a car. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.

Salary : £28,476 - £31,640 per annum (pro-rata £22,780 £25,312) Hours : 30 hours per week Contract Type: Permanent Job Type: Part time Location: Home-based (UK, with regular meetings in Belfast) We speak up for all who cycle to make sure it s a safe and easy choice for everyone to travel, explore and have fun. We are almost two years into our ambitious organisational strategy, and this is an exciting moment to join Cycling UK as our Northern Ireland Advocacy and Development Lead. As our Advocacy and Development Lead you will be Cycling UK s representative in Northern Ireland. You will be responsible for exploring and developing opportunities for delivery work in Northern Ireland, with support from colleagues from the Behaviour Change, Business Development and Commercial teams. The scope of the Northern Ireland Advocacy and Development Lead role is wide-ranging, touching on campaigns, policy, public affairs and business and programme development. You will seek out, establish and nurture relevant relationships and partnerships, with support from colleagues across the charity. You will be the face and voice of Cycling UK in Northern Ireland, helping to raise our profile, improve our reputation, increase our influence and help deliver a broad range of the charity s strategic objectives. We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that s great, many of us are too. But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria. The role is home-based in the UK, with regular meetings in Belfast and occasional travel to other parts of the UK as required. Applications close at 9:00am on the closing date shown. Benefits 27 days holiday plus bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits. You may have experience in the following: Advocacy Lead, Policy and Campaigns Lead, Public Affairs Manager, Development Manager, Programme Development Lead, Charity Advocacy Manager, External Affairs Manager, Campaigns and Policy Officer, Cycling Advocacy Officer, Transport Policy Manager, Active Travel Lead, Community Partnerships Manager, Stakeholder Engagement Manager. REF-(Apply online only)

Money Guidance Officer £28,000 Hybrid London Are you passionate about financial inclusion and supporting people to overcome barriers to financial stability? We re working with a small but mighty charity that s on a mission to make debt and money advice accessible to everyone. They re expanding their team and looking for a Money Guidance Officer to support individuals on their journey towards greater financial wellbeing. This role is ideal for someone who: Thrives in community-facing work and enjoys engaging with people from all walks of life. Has strong administrative and organisational skills, alongside a warm, empathetic approach. Can juggle outreach, engagement and support work helping individuals stay connected to their debt advice journey. Is comfortable delivering 1-to-1 and group sessions , promoting financial resilience and financial education. Can work flexibly across community locations in London (with some hybrid working available). Holds a relevant professional qualification such as CMA Connect Money Mentor training, or an equivalent qualification/experience in money guidance or financial capability support. You ll be joining a collaborative and supportive team at a pivotal moment of growth, helping to ensure people are not just referred into services but fully supported throughout their financial advice journey . Salary: £28,000 Location: London (with hybrid working) Benefits include: 25 days annual leave + birthday off (rising to 35 days with service) 3% pension contribution £200 home working equipment allowance Costco membership Employee Assistance Programme (EAP) And more! If this sounds like you, please get in touch ASAP. Unfortunately, due to resource capacity, we will only contact candidates who are shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume your application has been unsuccessful. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Community Safety Officers Working Pattern: Full time Salary: £31,022 - £33,699 Hours per week: 37 (5 days over 7 working pattern, including evenings and weekends where required) Vacancy ID: (phone number removed) Location: Across the City of Sunderland 2 Permanent Positions 1 Fixed-Term Position (12 months) Join Our Community Safety Team Are you passionate about making a real difference in communities? Do you thrive in a role where every day is different, and where your actions help people feel safe, supported, and proud of where they live? Sunderland City Council s Community Safety Team plays a central role in delivering our bold vision for safer, stronger, and more resilient neighbourhoods. We are seeking a motivated and community-focused individuals to join the team as a Community Safety Officer, helping to deliver visible, impactful services that tackle anti-social behaviour, environmental crime, and public safety issues across the city. About the Role As a Community Safety Officer, you ll work at the heart of Sunderland s neighbourhoods to support our vision for safer, stronger, and more resilient communities. This is a highly visible and rewarding role that blends proactive engagement with robust enforcement, making a real difference to the quality of life for our residents. In this role, you will: Conduct targeted, high-visibility patrols to deter and respond to issues affecting community safety Investigate complaints relating to anti-social behaviour, environmental crime, and public protection, gathering and securing evidence in line with legal requirements Use a wide range of enforcement tools, including the issuing of Fixed Penalty Notices (FPNs), Community Protection Notices (CPNs), and other formal actions to address persistent issues Work closely with partner agencies such as Northumbria Police, alongside residents, elected members, and local businesses, to address complex and persistent community concerns Deliver education and prevention initiatives aimed at reducing anti-social behaviour and promoting responsible behaviours Support community resilience by encouraging local involvement, improving public confidence, and contributing to long-term problem-solving efforts This role combines frontline presence with professional casework, requiring excellent judgment, confidence, and a firm yet fair approach to enforcement and public engagement. What We re Looking For: Confident, community-minded individuals with: Experience in enforcement, compliance, or public protection (or a related field) Knowledge of relevant legislation, including anti-social behaviour legislation, the Environmental Protection Act 1990, and the Police and Criminal Evidence Act 1984 (PACE) Strong interpersonal and conflict resolution skills The ability to remain calm and professional in challenging situations A full UK driving licence (if applicable) A Level 4 qualification in a related field is desirable, where equivalent relevant experience will also be considered Please note that a Disclosure and Barring Service (DBS) check will be required prior to appointment. Why work for Sunderland City Council? Automatic enrolment into the Local Government Pension Scheme (LGPS), offering secure and flexible retirement benefits You ll receive 26 days annual leave (31 after 5 years continuous service), plus bank holidays, with the option to purchase additional leave through the Council s flexible benefits scheme Ongoing training, professional development, and career progression opportunities A supportive, collaborative, and inclusive working environment where your contribution makes a difference All communication about your application for this post will be to the email address that you register with North East Jobs. This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method. Please remember to check your junk mail items. Closing date: 21 April 2026 at 23:59 To Apply If you feel you are a suitable candidate and would like to work for Sunderland City Council, please click apply to be redirected to our website to complete your application.