Are you a Contact Centre Team Manager (or an experienced Team Leader ready to step up) who excels at leading people, driving performance, and delivering great customer outcomes? Were looking for a Client Success Team Manager to lead and develop a team of Client Success Specialists, ensuring outstanding service delivery while driving performance, engagement, and continuous improvement click apply for full job details
Apr 19, 2026
Full time
Are you a Contact Centre Team Manager (or an experienced Team Leader ready to step up) who excels at leading people, driving performance, and delivering great customer outcomes? Were looking for a Client Success Team Manager to lead and develop a team of Client Success Specialists, ensuring outstanding service delivery while driving performance, engagement, and continuous improvement click apply for full job details
Do you want to join one of the fastest growing franchises in the UK? We are looking for a Vehicle Progressor to join our team who are committed to offering the best quality customer service in the network. This is an excellent opportunity for someone with strong administration skills looking for a new challenge. Your future starts here The Role at a Glance: Vehicle Progressor / Used Vehicle Coordinator Stockport £28,314 + Bonus OTE £30,000 Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives As one of the leading Toyota Centre s in the UK we are passionate about ensuring our customers are always put first every day, everywhere. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities. This has meant that the business has successfully grown to how it is today but as history shows; that won t stand still and the business will continue to grow, develop, and expand. There are always exciting times ahead for RRG Group! The Vehicle Progresser Role: This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training and career development. The main duty of the role is to support the Sales Manager, bringing used cars into stock and book into work service, dent removal, wheel refurbishment and body shop. About you: • Extremely organised, with great attention to detail • Excellent time management skills • Strong administrative skills • Strong people skills you re approachable and enjoy assisting colleagues • Experience within a similar role within administration What s on Offer: • Discounts on vehicle repairs • Employee Car Scheme • A pension that pays • Wellbeing Wednesday • Referrer a Friend Scheme (£300 per referral) • Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. • Fantastic future career opportunities and development • Industry leading training • Great team spirit, charity events and the flexibility to get involved in various fundraising events • Eye care benefits • Support and Mentoring • Employee Assistance • Regular staff incentives • And so much more! Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 19, 2026
Full time
Do you want to join one of the fastest growing franchises in the UK? We are looking for a Vehicle Progressor to join our team who are committed to offering the best quality customer service in the network. This is an excellent opportunity for someone with strong administration skills looking for a new challenge. Your future starts here The Role at a Glance: Vehicle Progressor / Used Vehicle Coordinator Stockport £28,314 + Bonus OTE £30,000 Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives As one of the leading Toyota Centre s in the UK we are passionate about ensuring our customers are always put first every day, everywhere. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities. This has meant that the business has successfully grown to how it is today but as history shows; that won t stand still and the business will continue to grow, develop, and expand. There are always exciting times ahead for RRG Group! The Vehicle Progresser Role: This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training and career development. The main duty of the role is to support the Sales Manager, bringing used cars into stock and book into work service, dent removal, wheel refurbishment and body shop. About you: • Extremely organised, with great attention to detail • Excellent time management skills • Strong administrative skills • Strong people skills you re approachable and enjoy assisting colleagues • Experience within a similar role within administration What s on Offer: • Discounts on vehicle repairs • Employee Car Scheme • A pension that pays • Wellbeing Wednesday • Referrer a Friend Scheme (£300 per referral) • Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. • Fantastic future career opportunities and development • Industry leading training • Great team spirit, charity events and the flexibility to get involved in various fundraising events • Eye care benefits • Support and Mentoring • Employee Assistance • Regular staff incentives • And so much more! Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Plant Area Manager Location: Buckinghamshire Salary: £28,000 - £30,000 (DOE) Hours: 37.5 per week, alternate weekends This is a great opportunity to join a well known, family run garden centre group, taking ownership of a large plant area within a medium sized centre. The site has been through a period of transition, with a refreshed team and renewed focus on horticulture. The plant area remains the biggest trading department, offering a strong platform for someone commercially minded to make an impact. Horticultural knowledge and retail management experience are key requirements for the position. What you'll be doing Taking full responsibility for the day to day running of the plant area. Managing stock control, ordering, and sales performance across a high volume department. Working with central teams on product allocation, ensuring the right volumes at the right time. Monitoring sales, shrinkage, and wastage, using reporting to drive performance. Leading and developing a mixed team, bringing new and existing staff together. Maintaining high standards of merchandising and availability across the department. Acting as deputy to the Garden Centre Manager when required. Driving sales through strong retail standards and customer engagement. What they're looking for Proven retail management experience, ideally within garden retail or similar environments. Good plant knowledge, but not necessarily a specialist horticulturist. Strong commercial awareness, particularly around stock, sales, and margin. A confident leader who can bring structure and direction to a developing team. Comfortable with reporting, admin, and the operational side of retail. A hands on approach with the ability to balance shop floor presence and admin responsibilities. Perks & Benefits Join a respected, family owned garden centre group with a strong reputation. A key role within the centre's biggest and most important department. Supportive and flexible management team. Opportunity to shape and develop a relatively new team. Staff discount and company benefits package. Pension scheme and holiday allowance. Free onsite parking. Full benefits package available on request. Apply now To apply, send your CV to or call for a confidential chat.
Apr 19, 2026
Full time
Plant Area Manager Location: Buckinghamshire Salary: £28,000 - £30,000 (DOE) Hours: 37.5 per week, alternate weekends This is a great opportunity to join a well known, family run garden centre group, taking ownership of a large plant area within a medium sized centre. The site has been through a period of transition, with a refreshed team and renewed focus on horticulture. The plant area remains the biggest trading department, offering a strong platform for someone commercially minded to make an impact. Horticultural knowledge and retail management experience are key requirements for the position. What you'll be doing Taking full responsibility for the day to day running of the plant area. Managing stock control, ordering, and sales performance across a high volume department. Working with central teams on product allocation, ensuring the right volumes at the right time. Monitoring sales, shrinkage, and wastage, using reporting to drive performance. Leading and developing a mixed team, bringing new and existing staff together. Maintaining high standards of merchandising and availability across the department. Acting as deputy to the Garden Centre Manager when required. Driving sales through strong retail standards and customer engagement. What they're looking for Proven retail management experience, ideally within garden retail or similar environments. Good plant knowledge, but not necessarily a specialist horticulturist. Strong commercial awareness, particularly around stock, sales, and margin. A confident leader who can bring structure and direction to a developing team. Comfortable with reporting, admin, and the operational side of retail. A hands on approach with the ability to balance shop floor presence and admin responsibilities. Perks & Benefits Join a respected, family owned garden centre group with a strong reputation. A key role within the centre's biggest and most important department. Supportive and flexible management team. Opportunity to shape and develop a relatively new team. Staff discount and company benefits package. Pension scheme and holiday allowance. Free onsite parking. Full benefits package available on request. Apply now To apply, send your CV to or call for a confidential chat.
Relationship Manager - Fundraising £33,000 - £37,000 plus benefits Reports to: Regional Team Manager Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Home-based (London/Greater London/surrounding areas) The successful candidate must be located within the geographic area shown on the map below. Please click to view: Closing date: 19th April :55. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Competency based interview At Cancer Research UK, we exist to beat cancer. We are looking for an ambitious, driven people person, passionate about raising vital funds to support Cancer Research UK. As a Relationship Manager you will inspire and motivate a wide range of supporters (including individuals, groups, and corporate partners) to develop strong relationships, maximising in-year fundraising opportunities and long-term value. We are looking for candidates from a business development or fundraising background who are excited to join our hard-working team in and around London/ Greater London and the surrounding areas. We're looking for a natural people person, with excellent relationship building skills, confident in negotiating with and influencing a diverse range of supporters. You'll be used to managing multiple priorities and be adaptable in an environment where no two days are the same. If you're proactive, people-centred, and motivated by making a real impact, we'd love to hear from you. This is a home-based role with significant travel across the patch to maximise community engagement. There will be some out of hours working required such as supporter meetings and events, however you will get this time back via our time off in lieu policy. What will I be doing? Inspiring, developing and managing supporters to achieve their goals through offering outstanding and tailored stewardship. Developing a prospect pipeline of opportunities and identifying and cultivating leads. Acquiring new supporters and income in collaboration with the Business Development team Hitting fundraising targets and KPIs for CRUK's life saving research. Supporting creation and delivery of relevant strategies that build better and longer lasting relationships to increase long-term income Building strong working relationships with wider department team colleagues to effectively develop transitioned supporters. What are we looking for? Experience of working as part of a high performing team, achieving KPIs and targets Experience of working unsupervised with the ability to drive and generate own workload Excellent networking and relationship manager skills - and the ability to motivate and influence supporters or customers to reach targets. Ability to adapt style and approach, generate new ideas and to acquire new business. A strong solution focused approach to enable supporters to overcome challenges and maximise their fundraising. Excellent communication and presentation skills (face to face, written and phone) Great time management, prioritisation and planning skills. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Apr 19, 2026
Full time
Relationship Manager - Fundraising £33,000 - £37,000 plus benefits Reports to: Regional Team Manager Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Home-based (London/Greater London/surrounding areas) The successful candidate must be located within the geographic area shown on the map below. Please click to view: Closing date: 19th April :55. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Competency based interview At Cancer Research UK, we exist to beat cancer. We are looking for an ambitious, driven people person, passionate about raising vital funds to support Cancer Research UK. As a Relationship Manager you will inspire and motivate a wide range of supporters (including individuals, groups, and corporate partners) to develop strong relationships, maximising in-year fundraising opportunities and long-term value. We are looking for candidates from a business development or fundraising background who are excited to join our hard-working team in and around London/ Greater London and the surrounding areas. We're looking for a natural people person, with excellent relationship building skills, confident in negotiating with and influencing a diverse range of supporters. You'll be used to managing multiple priorities and be adaptable in an environment where no two days are the same. If you're proactive, people-centred, and motivated by making a real impact, we'd love to hear from you. This is a home-based role with significant travel across the patch to maximise community engagement. There will be some out of hours working required such as supporter meetings and events, however you will get this time back via our time off in lieu policy. What will I be doing? Inspiring, developing and managing supporters to achieve their goals through offering outstanding and tailored stewardship. Developing a prospect pipeline of opportunities and identifying and cultivating leads. Acquiring new supporters and income in collaboration with the Business Development team Hitting fundraising targets and KPIs for CRUK's life saving research. Supporting creation and delivery of relevant strategies that build better and longer lasting relationships to increase long-term income Building strong working relationships with wider department team colleagues to effectively develop transitioned supporters. What are we looking for? Experience of working as part of a high performing team, achieving KPIs and targets Experience of working unsupervised with the ability to drive and generate own workload Excellent networking and relationship manager skills - and the ability to motivate and influence supporters or customers to reach targets. Ability to adapt style and approach, generate new ideas and to acquire new business. A strong solution focused approach to enable supporters to overcome challenges and maximise their fundraising. Excellent communication and presentation skills (face to face, written and phone) Great time management, prioritisation and planning skills. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Client Manager An exciting opportunity has arisen for a diligent and ambitious Client Manager to join a dynamic Business Innovation team. This role involves managing a diverse portfolio of corporate and unincorporated clients across a range of sectors, alongside leading and developing a team. Whats on offer: Four-day working week and flexible working hours Paid volunteering leave to support causes imp click apply for full job details
Apr 19, 2026
Full time
Client Manager An exciting opportunity has arisen for a diligent and ambitious Client Manager to join a dynamic Business Innovation team. This role involves managing a diverse portfolio of corporate and unincorporated clients across a range of sectors, alongside leading and developing a team. Whats on offer: Four-day working week and flexible working hours Paid volunteering leave to support causes imp click apply for full job details
Are you a champion for customer needs with a passion for delivering exceptional experiences? My Client is seeking a Customer Experience Manager for a 6-month fixed term contract. In this pivotal role, you'll work across multiple departments to ensure the entire organisation is aligned with the expectations and ambitions. This is an opportunity to shape how a growing business listens to, supports, and delivers for its community. Your Role You will play a central role in operationalising customer experience strategy within the Customer Operations team. You'll collaborate with stakeholders across marketing, technology, operations, support, and more to embed a customer-first approach into every corner of the business. From analysing feedback and data to shaping onboarding journeys and monitoring satisfaction metrics, you'll act as the voice of the customer, ensuring their perspectives drive action, innovation, and continuous improvement. About You You bring both strategic thinking and hands on execution to the table. With a background in customer experience or a related discipline, you understand how to turn insights into impactful improvements. You're naturally collaborative, data driven, and unafraid to challenge the status quo when it comes to customer needs. Your communication skills, problem solving mindset, and ability to work across functions make you a powerful advocate for delivering value and delight at every touchpoint. Some Things About You Experience in customer experience or a similar customer facing function Strong analytical skills and a data informed approach to decision making Familiarity with tools such as Power BI and customer platforms Excellent communication, stakeholder management, and relationship building abilities Experience developing customer segments, journeys, or onboarding strategies Calm under pressure, with a solutions focused attitude and strong attention to detail
Apr 19, 2026
Full time
Are you a champion for customer needs with a passion for delivering exceptional experiences? My Client is seeking a Customer Experience Manager for a 6-month fixed term contract. In this pivotal role, you'll work across multiple departments to ensure the entire organisation is aligned with the expectations and ambitions. This is an opportunity to shape how a growing business listens to, supports, and delivers for its community. Your Role You will play a central role in operationalising customer experience strategy within the Customer Operations team. You'll collaborate with stakeholders across marketing, technology, operations, support, and more to embed a customer-first approach into every corner of the business. From analysing feedback and data to shaping onboarding journeys and monitoring satisfaction metrics, you'll act as the voice of the customer, ensuring their perspectives drive action, innovation, and continuous improvement. About You You bring both strategic thinking and hands on execution to the table. With a background in customer experience or a related discipline, you understand how to turn insights into impactful improvements. You're naturally collaborative, data driven, and unafraid to challenge the status quo when it comes to customer needs. Your communication skills, problem solving mindset, and ability to work across functions make you a powerful advocate for delivering value and delight at every touchpoint. Some Things About You Experience in customer experience or a similar customer facing function Strong analytical skills and a data informed approach to decision making Familiarity with tools such as Power BI and customer platforms Excellent communication, stakeholder management, and relationship building abilities Experience developing customer segments, journeys, or onboarding strategies Calm under pressure, with a solutions focused attitude and strong attention to detail
A leading pet retail company in the Westwood area is seeking a Deputy Store Manager Designate/Relief to lead store operations across multiple Pet Care Centres. The role involves inspiring the team, driving sales, and ensuring daily operations run smoothly. Candidates should have at least a year of management experience in retail, passion for customer service, and strong leadership skills. The position offers a comprehensive benefits package including annual bonuses and paid leave.
Apr 19, 2026
Full time
A leading pet retail company in the Westwood area is seeking a Deputy Store Manager Designate/Relief to lead store operations across multiple Pet Care Centres. The role involves inspiring the team, driving sales, and ensuring daily operations run smoothly. Candidates should have at least a year of management experience in retail, passion for customer service, and strong leadership skills. The position offers a comprehensive benefits package including annual bonuses and paid leave.
Customer Relationship Manager Were working with a growing business in Harrogate thats looking for a Customer Relationship Manager to join their team. In this role, youll be at the heart of customer relationships, managing orders, stock, and forecasts, while playing a key part in helping the business grow. What Youll Do Take ownership of customer accounts, providing proactive solutions and support Manage click apply for full job details
Apr 19, 2026
Full time
Customer Relationship Manager Were working with a growing business in Harrogate thats looking for a Customer Relationship Manager to join their team. In this role, youll be at the heart of customer relationships, managing orders, stock, and forecasts, while playing a key part in helping the business grow. What Youll Do Take ownership of customer accounts, providing proactive solutions and support Manage click apply for full job details
Customer Relations Manager Full Time £40,000 - £43,000 Per Annum Brand New Care Home Hartwood - Stafford We have an exciting new role for a Customer Relations Manager based at Hartwood care home in Stafford. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care click apply for full job details
Apr 19, 2026
Full time
Customer Relations Manager Full Time £40,000 - £43,000 Per Annum Brand New Care Home Hartwood - Stafford We have an exciting new role for a Customer Relations Manager based at Hartwood care home in Stafford. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care click apply for full job details
Dental Reception Manager Location: Marylebone, London Salary: £33,000 to £36,000 per annum Role Type: Full-Time Lead with Care in a Practice Where Dentistry Meets Wellness. Our client believes a beautiful smile begins with genuine care, for their patients and for their team. Located just moments from Baker Street station, their calm and modern private practice blends wellness, professionalism, and inno click apply for full job details
Apr 19, 2026
Full time
Dental Reception Manager Location: Marylebone, London Salary: £33,000 to £36,000 per annum Role Type: Full-Time Lead with Care in a Practice Where Dentistry Meets Wellness. Our client believes a beautiful smile begins with genuine care, for their patients and for their team. Located just moments from Baker Street station, their calm and modern private practice blends wellness, professionalism, and inno click apply for full job details
Select how often (in days) to receive an alert: Regulatory Affairs & Safety Manager City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Research & Development In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance. We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality. The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation. About the role You will work at the heart of the Northern Europe (UK & Ireland) commercial organisation, leading innovation and compliance activities with the relevant cross functional teams to enable successful completion. You will be able to influence directions of the project, and to independently manage cross functional stakeholders, with a solution focus. You will ensure product compliance with all local regulations and Reckitt internal processes. Your responsibilities Lead complex, multiple cross functional projects, ensuring timely and accurate execution whilst managing diverse stakeholder interests. Proactively collaborate within R&D, the wider organisation and external parties to achieve mutually beneficial outcomes. Work autonomously with self direction, initiative, and persistence to deliver results. Drive strategic priorities, ensuring effective use of resources. Apply Good Documentation Practice, including clear, consistent and standardised approach to development/review. Monitor and interpret regulatory or safety trends that impact the marketability of company products, communicating significant issues to the wider business. Drive risk mitigation, manage action plans, and reports or escalates challenges (where necessary). Represent RAS at key governance forums. Leverage technical expertise to influence decision making. Maximise RAS and its business wide impact, seizing opportunities to enhance our operating model and driving agility and efficiency. As a Regulatory Affairs Manager Role impact and Development: Work autonomously, leading teams to drive regulatory innovation, compliance activities and improvements to Reckitt products. Become adept in cross functional collaboration, refining and strengthening communication skills through internal and external stakeholder interactions. Shape our operating model and identify strategic partnerships in preparation for senior leadership roles. Key Responsibilities / Accountabilities Regulatory lead with the relevant global and local teams to establish and implement the regulatory strategies within agreed timescales to bring competitive advantage to Reckitt brands. Determination of the impact of updates to the biocidal product regulation for the products in the NEU portfolio and communication with cross functional stakeholders to guide the business to make the best choice. Creation and assessment of internal quality and non quality changes in line with the change control management system. Submission of changes to the biocide's registrations and labelling. Artwork review and approvals, including compliance with CLP. Monitor, collect, interpret and apply all relevant legislation, regulatory trends and guidelines in Northern Europe and keep the local business up to date on National regulatory trends, risks and opportunities. Provide advice to the business on regulatory issues as necessary and assist in developing of strategies and plans of action to address them. Interface with relevant government agencies, industry associations and key opinion leaders to assess the impact and implementation of required company projects with all regulations and industry policies that affect the ingredients, packaging, marketing, advertising, labelling and production of Reckitt products. Participation to due diligence activities related to new products and changes to existing products. Active participation at industry associations working groups. Provide support when required to the Vigilance and Quality Teams to ensure compliance with vigilance and quality obligations. Provide advice and training on regulatory matters and requirements to the local business and global stakeholders as required. Prepare or oversee preparation of training materials and conduct training sessions on relevant regulatory topics. Assist the organisation for internal and external audits, co ordinate internal investigations on regulatory matters as required. The experience we're looking for University Science degree in relevant scientific discipline and minimum five years of experience and knowledge. Deep understanding of the current UK, Irish and European regulations, laws, guidelines and industry requirements. Deep understanding of the market landscape. Extensive experience for biocides registrations, BPR and Detergents regulations. Solid knowledge of regulatory and safety compliance standards and requirements. Previous roles included increasing responsibility and demonstrating people management skills. Results oriented with a proven ability to deliver on strategic objectives and goals. Significant experience in successfully leading and executing projects. Vast experience in decision making, influencing, and in building strong relationships and challenge constructively and confidently. Confident and capable of resolving conflict situations. Able to motivate and coach people within a result oriented culture, where personal responsibility / initiative, teamwork, and mutual respect are key. Able to apply appropriate problem solving techniques to evaluate and resolve operational issues. The skills for success Business Strategy, Task Execution Under Pressure, Makes strategic Business Decisions, Business acumen, Commercial Awareness, Objective Setting, Accountability, Consumer Insight, Creative Direction, R&D, Change Leadership, Product Lifecycle Management, Intellectual Property, Business Partnership, Collaboration and partnership building, Relationship Management, Adapt to changes in technological development plans, Ability to challenge the status quo and propose improvement, Innovation Processes, Digital transformation for R&D, Quality and Manufacturing. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Apr 19, 2026
Full time
Select how often (in days) to receive an alert: Regulatory Affairs & Safety Manager City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Research & Development In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance. We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality. The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation. About the role You will work at the heart of the Northern Europe (UK & Ireland) commercial organisation, leading innovation and compliance activities with the relevant cross functional teams to enable successful completion. You will be able to influence directions of the project, and to independently manage cross functional stakeholders, with a solution focus. You will ensure product compliance with all local regulations and Reckitt internal processes. Your responsibilities Lead complex, multiple cross functional projects, ensuring timely and accurate execution whilst managing diverse stakeholder interests. Proactively collaborate within R&D, the wider organisation and external parties to achieve mutually beneficial outcomes. Work autonomously with self direction, initiative, and persistence to deliver results. Drive strategic priorities, ensuring effective use of resources. Apply Good Documentation Practice, including clear, consistent and standardised approach to development/review. Monitor and interpret regulatory or safety trends that impact the marketability of company products, communicating significant issues to the wider business. Drive risk mitigation, manage action plans, and reports or escalates challenges (where necessary). Represent RAS at key governance forums. Leverage technical expertise to influence decision making. Maximise RAS and its business wide impact, seizing opportunities to enhance our operating model and driving agility and efficiency. As a Regulatory Affairs Manager Role impact and Development: Work autonomously, leading teams to drive regulatory innovation, compliance activities and improvements to Reckitt products. Become adept in cross functional collaboration, refining and strengthening communication skills through internal and external stakeholder interactions. Shape our operating model and identify strategic partnerships in preparation for senior leadership roles. Key Responsibilities / Accountabilities Regulatory lead with the relevant global and local teams to establish and implement the regulatory strategies within agreed timescales to bring competitive advantage to Reckitt brands. Determination of the impact of updates to the biocidal product regulation for the products in the NEU portfolio and communication with cross functional stakeholders to guide the business to make the best choice. Creation and assessment of internal quality and non quality changes in line with the change control management system. Submission of changes to the biocide's registrations and labelling. Artwork review and approvals, including compliance with CLP. Monitor, collect, interpret and apply all relevant legislation, regulatory trends and guidelines in Northern Europe and keep the local business up to date on National regulatory trends, risks and opportunities. Provide advice to the business on regulatory issues as necessary and assist in developing of strategies and plans of action to address them. Interface with relevant government agencies, industry associations and key opinion leaders to assess the impact and implementation of required company projects with all regulations and industry policies that affect the ingredients, packaging, marketing, advertising, labelling and production of Reckitt products. Participation to due diligence activities related to new products and changes to existing products. Active participation at industry associations working groups. Provide support when required to the Vigilance and Quality Teams to ensure compliance with vigilance and quality obligations. Provide advice and training on regulatory matters and requirements to the local business and global stakeholders as required. Prepare or oversee preparation of training materials and conduct training sessions on relevant regulatory topics. Assist the organisation for internal and external audits, co ordinate internal investigations on regulatory matters as required. The experience we're looking for University Science degree in relevant scientific discipline and minimum five years of experience and knowledge. Deep understanding of the current UK, Irish and European regulations, laws, guidelines and industry requirements. Deep understanding of the market landscape. Extensive experience for biocides registrations, BPR and Detergents regulations. Solid knowledge of regulatory and safety compliance standards and requirements. Previous roles included increasing responsibility and demonstrating people management skills. Results oriented with a proven ability to deliver on strategic objectives and goals. Significant experience in successfully leading and executing projects. Vast experience in decision making, influencing, and in building strong relationships and challenge constructively and confidently. Confident and capable of resolving conflict situations. Able to motivate and coach people within a result oriented culture, where personal responsibility / initiative, teamwork, and mutual respect are key. Able to apply appropriate problem solving techniques to evaluate and resolve operational issues. The skills for success Business Strategy, Task Execution Under Pressure, Makes strategic Business Decisions, Business acumen, Commercial Awareness, Objective Setting, Accountability, Consumer Insight, Creative Direction, R&D, Change Leadership, Product Lifecycle Management, Intellectual Property, Business Partnership, Collaboration and partnership building, Relationship Management, Adapt to changes in technological development plans, Ability to challenge the status quo and propose improvement, Innovation Processes, Digital transformation for R&D, Quality and Manufacturing. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Job Title: Service Manager Location: Oldbury Salary: £45,000 £50,000 (depending on experience) Job Type: Permanent Permanent, stable opportunity within a growing business Clear progression and development opportunities Supportive and forward-thinking working environment Are you an experienced Service Manager looking for your next challenge within a growing and dynamic business? We are currently recruiti click apply for full job details
Apr 19, 2026
Full time
Job Title: Service Manager Location: Oldbury Salary: £45,000 £50,000 (depending on experience) Job Type: Permanent Permanent, stable opportunity within a growing business Clear progression and development opportunities Supportive and forward-thinking working environment Are you an experienced Service Manager looking for your next challenge within a growing and dynamic business? We are currently recruiti click apply for full job details
A leading automotive service provider in the UK is seeking a Centre Manager to lead the team and enhance customer satisfaction in Brecon, Powys. This full-time role offers a competitive salary of £37,500 plus bonuses, 5.6 weeks of annual leave, and various employee benefits. The ideal candidate will have strong leadership skills and experience in the automotive industry, focusing on driving performance and ensuring a positive customer journey. Join us and contribute to our growth story as part of the Halfords family.
Apr 19, 2026
Full time
A leading automotive service provider in the UK is seeking a Centre Manager to lead the team and enhance customer satisfaction in Brecon, Powys. This full-time role offers a competitive salary of £37,500 plus bonuses, 5.6 weeks of annual leave, and various employee benefits. The ideal candidate will have strong leadership skills and experience in the automotive industry, focusing on driving performance and ensuring a positive customer journey. Join us and contribute to our growth story as part of the Halfords family.
Salary: £55k to £65k depending on experience Contract: Full-Time Location: Warwick, UK, hybrid 2-3 days in our Warwick office About the Role Moasure is a technology company with a unique and innovative product. With a focus on innovation and excellence, we are changing the way many industries measure in their day to day business. We're looking for a strategic and customer focused leader to join our management team as Customer Experience Manager. This role will take ownership of the full customer journey - from onboarding and support to training and long term success - helping us improve how customers learn, adopt, and get real value from our product. You'll lead our Customer Service Manager and Product Training Manager, supporting both pre and post sale experiences. Your goal is to build scalable processes, develop our customer education approach, and ensure that customer insights are driving continuous improvement across the business. This is a hands on leadership role with influence across product, engineering, marketing, and commercial-and a great fit for someone who enjoys working cross functionally to solve customer problems and scale customer impact. Key Responsibilities Lead and support the Product Training Manager and a Customer Service Manager who is responsible for; 2 Team Leaders, 5 Customer Support Specialists, who work a number of shifts to cover our global Customer base, and 2 Pre Sales Consultants Foster a strong team culture with clear goals, collaboration, and accountability. Champion professional development and operational excellence Ensure world class customer support by enabling the team with tools and training to improve response workflows and to maximise service effectiveness Customer Journey & Enablement Optimise the customer journey, reducing friction across product onboarding, training, and post sale support Oversee the creation and development of educational resources (video tutorials, user manuals, online and in person training) that empower users to get the most from our product Prioritise content development for all user levels (beginner to advanced), ensuring alignment with customer needs and use cases Use customer feedback (e.g. NPS survey feedback, support tickets, product reviews and call recordings) to identify pain points and opportunities to improve training content, onboarding sequences and customer satisfaction Represent the customer across internal teams (Product, Marketing & Video Production) by sharing their feedback to help shape product development decisions and marketing strategy Continuous Improvement & Strategic Impact Identify and address recurring customer issues through long term and scalable solutions Collaborate cross functionally to drive process improvements that enhance customer outcomes Use continuous improvement tools such as Six Sigma and Lean Metrics & Reporting Create and deliver a strategy to improve NPS and Data MI and reporting, leveraging data to inform priorities, measure success and to demonstrate impact Monitor CSAT survey responses and resolution time metrics 3. Use data to inform priorities and track the success of CX initiatives What we are looking for Experience leading customer experience, customer success, or operations teams in a technology or product led environment Strong team leadership and stakeholder management skills Customer first mindset with a bias for action and improvement Analytical and data informed approach to decision making Experience working cross functionally with product, engineering, and marketing Bonus: exposure to Agile, Lean, or continuous improvement methodologies Why Join Us? The opportunity to work in a dynamic, innovative environment. Hybrid working arrangements. A benefits package including: Pension; Comprehensive healthcare through AXA; 24/7 On line GP support A supportive team culture with regular team events and professional development opportunities Discount schemes including software services discounts Free car parking on site Our monthly Moasure munch event - a free lunch with the whole team from across the business. If you believe you meet our criteria and are excited about joining our dynamic team, we want to hear from you! Please submit your application with a CV to . Please note: We cannot offer visa sponsorship. We do not accept speculative CVs from recruitment agencies.
Apr 19, 2026
Full time
Salary: £55k to £65k depending on experience Contract: Full-Time Location: Warwick, UK, hybrid 2-3 days in our Warwick office About the Role Moasure is a technology company with a unique and innovative product. With a focus on innovation and excellence, we are changing the way many industries measure in their day to day business. We're looking for a strategic and customer focused leader to join our management team as Customer Experience Manager. This role will take ownership of the full customer journey - from onboarding and support to training and long term success - helping us improve how customers learn, adopt, and get real value from our product. You'll lead our Customer Service Manager and Product Training Manager, supporting both pre and post sale experiences. Your goal is to build scalable processes, develop our customer education approach, and ensure that customer insights are driving continuous improvement across the business. This is a hands on leadership role with influence across product, engineering, marketing, and commercial-and a great fit for someone who enjoys working cross functionally to solve customer problems and scale customer impact. Key Responsibilities Lead and support the Product Training Manager and a Customer Service Manager who is responsible for; 2 Team Leaders, 5 Customer Support Specialists, who work a number of shifts to cover our global Customer base, and 2 Pre Sales Consultants Foster a strong team culture with clear goals, collaboration, and accountability. Champion professional development and operational excellence Ensure world class customer support by enabling the team with tools and training to improve response workflows and to maximise service effectiveness Customer Journey & Enablement Optimise the customer journey, reducing friction across product onboarding, training, and post sale support Oversee the creation and development of educational resources (video tutorials, user manuals, online and in person training) that empower users to get the most from our product Prioritise content development for all user levels (beginner to advanced), ensuring alignment with customer needs and use cases Use customer feedback (e.g. NPS survey feedback, support tickets, product reviews and call recordings) to identify pain points and opportunities to improve training content, onboarding sequences and customer satisfaction Represent the customer across internal teams (Product, Marketing & Video Production) by sharing their feedback to help shape product development decisions and marketing strategy Continuous Improvement & Strategic Impact Identify and address recurring customer issues through long term and scalable solutions Collaborate cross functionally to drive process improvements that enhance customer outcomes Use continuous improvement tools such as Six Sigma and Lean Metrics & Reporting Create and deliver a strategy to improve NPS and Data MI and reporting, leveraging data to inform priorities, measure success and to demonstrate impact Monitor CSAT survey responses and resolution time metrics 3. Use data to inform priorities and track the success of CX initiatives What we are looking for Experience leading customer experience, customer success, or operations teams in a technology or product led environment Strong team leadership and stakeholder management skills Customer first mindset with a bias for action and improvement Analytical and data informed approach to decision making Experience working cross functionally with product, engineering, and marketing Bonus: exposure to Agile, Lean, or continuous improvement methodologies Why Join Us? The opportunity to work in a dynamic, innovative environment. Hybrid working arrangements. A benefits package including: Pension; Comprehensive healthcare through AXA; 24/7 On line GP support A supportive team culture with regular team events and professional development opportunities Discount schemes including software services discounts Free car parking on site Our monthly Moasure munch event - a free lunch with the whole team from across the business. If you believe you meet our criteria and are excited about joining our dynamic team, we want to hear from you! Please submit your application with a CV to . Please note: We cannot offer visa sponsorship. We do not accept speculative CVs from recruitment agencies.
Overview Vacancy reference ECR000528. Salary: Grade 9, £38,220-£39,862 per Annum - Pro-rata £22,932 per Annum (plus excellent local government benefits). Hours: 22.2 Hours a week. Working pattern: Monday-Wednesday 9am-5pm (preferred; a 4 day split may be considered). Contract: Part-time, Permanent. Location: Castle House, Newcastle-under-Lyme. About the job Newcastle-under-Lyme Borough Council is entering an exciting period of change. With Local Government Reorganisation (LGR) on the horizon and significant changes to the Employment Rights Act (ERA) ahead, we are preparing our people, processes and policies to ensure we are in the strongest position for whatever the future brings. We're looking for an enthusiastic, skilled and proactive People Partner to join our People & OD Team and play a central role in supporting the organisation through this evolving landscape. This is a predominantly site based role, enabling you to build strong relationships with the services you support. Occasional hybrid working may be possible depending on business need. About the job You will join a small, highly collaborative People & OD team that covers the entire employee lifecycle. While your primary focus will be on employee relations, organisational change, policy work, projects and employment law, you'll also gain valuable exposure to: Recruitment and resourcing Learning and development activity Workforce information and reporting Organisational Development Your key responsibilities will include: Partnering with managers to provide timely, professional and solution-focused people advice. Supporting and coordinating change processes, restructures and service redesign work. Leading or contributing to HR projects that improve systems, processes and employee experience. Writing, reviewing and implementing clear, modern policies and procedures. Supporting occasional TUPE activity Providing accurate, confident guidance on employment law and employee relations matters. Using data and insights to drive improvement and informed decision-making. Supporting preparations for LGR and ERA changes. Requirements You will bring: CIPD Level 5 (essential) or 7 (desirable) with valid professional membership Significant experience working as a HR Advisor or equivalent Practical experience of supporting organisational change and HR project work. Experience writing or revising policies and procedures. Strong, up-to-date employment law knowledge. Ideally some experience of TUPE, or willingness to develop this. The confidence to coach managers and build strong relationships. A proactive approach with excellent attention to detail Being a completer-finisher, consistently seeing tasks through to high standards. Why work for us? Newcastle-under-Lyme is a borough with big ambitions. We've already started our transformation, however, we still need to find better ways of doing things because we are determined to do the very best we can for our communities. If our vision is to be the best, then we need the best people working for us. Our people are at the heart of what we do and have the freedom to innovate, grow and develop. We recruit people who share our vision and values; people who have the drive to deliver our ambitious Council plan. Our historic Borough is a place of marked contrasts. We are the home of a world class University at Keele, a leading light known internationally for its research and sustainability record, which stands side by side with former mining communities including some which register amongst the most deprived areas in the country. Our Borough is also a mixture of urban centres, affected by some of the same social issues facing our neighbouring city, Stoke-on-Trent, but also outstanding rural landscapes in our less populated villages. Our plans and priorities aim to address the needs of all our communities. Our People Offer We reward our people with a competitive range of benefits including; access to the local government pension scheme, minimum 24 days annual leave plus 5 extra days after 5 years' service, flexible working options and family friendly policies, local and national high street discounts, free car parking, wellbeing support including £12.50 per month Jubilee2 membership, green travel scheme including cycle to work and electric car salary sacrifice, free employee 24 hour employee assistance and counselling services, flu vaccination service and health checks plus development and training opportunities. Contact Hiring Manager Helen Smith - , Office number . Closing date 5pm on Tuesday - 31 March 2026 Should we receive a large number of applications, then this post could close sooner than the date stated. Shortlisted applicants will be contacted within two weeks of the closing date. Interview date Wednesday - 15 April 2026 While we value diverse backgrounds and experiences, we are unable to provide visa sponsorship. Applicants must be able to prove they have the Right to Work in the U.K.
Apr 19, 2026
Full time
Overview Vacancy reference ECR000528. Salary: Grade 9, £38,220-£39,862 per Annum - Pro-rata £22,932 per Annum (plus excellent local government benefits). Hours: 22.2 Hours a week. Working pattern: Monday-Wednesday 9am-5pm (preferred; a 4 day split may be considered). Contract: Part-time, Permanent. Location: Castle House, Newcastle-under-Lyme. About the job Newcastle-under-Lyme Borough Council is entering an exciting period of change. With Local Government Reorganisation (LGR) on the horizon and significant changes to the Employment Rights Act (ERA) ahead, we are preparing our people, processes and policies to ensure we are in the strongest position for whatever the future brings. We're looking for an enthusiastic, skilled and proactive People Partner to join our People & OD Team and play a central role in supporting the organisation through this evolving landscape. This is a predominantly site based role, enabling you to build strong relationships with the services you support. Occasional hybrid working may be possible depending on business need. About the job You will join a small, highly collaborative People & OD team that covers the entire employee lifecycle. While your primary focus will be on employee relations, organisational change, policy work, projects and employment law, you'll also gain valuable exposure to: Recruitment and resourcing Learning and development activity Workforce information and reporting Organisational Development Your key responsibilities will include: Partnering with managers to provide timely, professional and solution-focused people advice. Supporting and coordinating change processes, restructures and service redesign work. Leading or contributing to HR projects that improve systems, processes and employee experience. Writing, reviewing and implementing clear, modern policies and procedures. Supporting occasional TUPE activity Providing accurate, confident guidance on employment law and employee relations matters. Using data and insights to drive improvement and informed decision-making. Supporting preparations for LGR and ERA changes. Requirements You will bring: CIPD Level 5 (essential) or 7 (desirable) with valid professional membership Significant experience working as a HR Advisor or equivalent Practical experience of supporting organisational change and HR project work. Experience writing or revising policies and procedures. Strong, up-to-date employment law knowledge. Ideally some experience of TUPE, or willingness to develop this. The confidence to coach managers and build strong relationships. A proactive approach with excellent attention to detail Being a completer-finisher, consistently seeing tasks through to high standards. Why work for us? Newcastle-under-Lyme is a borough with big ambitions. We've already started our transformation, however, we still need to find better ways of doing things because we are determined to do the very best we can for our communities. If our vision is to be the best, then we need the best people working for us. Our people are at the heart of what we do and have the freedom to innovate, grow and develop. We recruit people who share our vision and values; people who have the drive to deliver our ambitious Council plan. Our historic Borough is a place of marked contrasts. We are the home of a world class University at Keele, a leading light known internationally for its research and sustainability record, which stands side by side with former mining communities including some which register amongst the most deprived areas in the country. Our Borough is also a mixture of urban centres, affected by some of the same social issues facing our neighbouring city, Stoke-on-Trent, but also outstanding rural landscapes in our less populated villages. Our plans and priorities aim to address the needs of all our communities. Our People Offer We reward our people with a competitive range of benefits including; access to the local government pension scheme, minimum 24 days annual leave plus 5 extra days after 5 years' service, flexible working options and family friendly policies, local and national high street discounts, free car parking, wellbeing support including £12.50 per month Jubilee2 membership, green travel scheme including cycle to work and electric car salary sacrifice, free employee 24 hour employee assistance and counselling services, flu vaccination service and health checks plus development and training opportunities. Contact Hiring Manager Helen Smith - , Office number . Closing date 5pm on Tuesday - 31 March 2026 Should we receive a large number of applications, then this post could close sooner than the date stated. Shortlisted applicants will be contacted within two weeks of the closing date. Interview date Wednesday - 15 April 2026 While we value diverse backgrounds and experiences, we are unable to provide visa sponsorship. Applicants must be able to prove they have the Right to Work in the U.K.
Medicines Optimisation Support Officer (NWJCC) - INTERNAL TO NHS WALES The closing date is 30 April 2026. Previously advertised as 110-AC-A. Join Our Team at NHS Wales Joint Commissioning Committee Following the establishment of the NHS Wales Joint Commissioning Committee (NWJCC) on 1st April 2024 and a recent organisational restructure, we are seeking a Medicines Optimisation Support Officer, Medical Directorate (NWJCC), Joint Commissioning Committee (JCC) to support our journey as a newly formed organisation. The NWJCC is a joint committee of the seven health boards in Wales, with a Chair and Lay Members. We support collaborative commissioning across Wales, with around 120 staff based in Mold and Nantgarw/Treforest. Our mission is to be The Centre of Excellence for Collaborative Commissioning, improving health and care outcomes across Wales. We commission around 220 services, from NHS 111 and ambulance services to specialised rare disease services, and mental health, operating a £1.14bn budget. In this role, you will join a supportive, inclusive team, working with NHS Wales, Welsh Government, and UK provider organisations. We are seeking individuals who reflect our values of respect, trust, collaboration, and excellence-those who put patients and quality at the centre of everything they do. If you're passionate about improving lives and want to be part of a forward-thinking, ambitious team, we'd love to hear from you. Main duties of the job PLEASE NOTE WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY NHS WALES. To provide comprehensive project and administrative support to the Medicines Optimisation Team and the Medical Directorate. Providing support for the Medicines optimisation programmes including Blueteq (high cost drugs database) and horizon scanning. Providing administrative support to the Directorate. This post is a secondment for 12 months due to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. About us Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy-Our Health, Our Future-focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: We listen, learn, and improve. We treat everyone with respect. We work together as one team. CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications/ Skills and Knowledge Extensive knowledge of administrative procedures including IT systems, experience of project management and training acquired through formal study to Diploma Level or possess skills, knowledge, experience and training to its equivalency. Advanced keyboard skills with ability to make full use of IT to facilitate e-working, proficiency in the use of Microsoft Office software including Outlook, Word, Excel and PowerPoint. Knowledge of the TRAC, ESR, and E-expenses systems. Knowledge of NHS or Social Care structures and processes. ECDL or similar computer qualification. Experience Experience of using Microsoft Office Packages. Experience supporting meetings including preparation of agendas, collation of reports and minute taking. Significant experience of providing secretarial and administrative support, including: Prioritisation of work and delivery to challenging deadlines. Effective and efficient electronic diary management. Handling various telephone enquiries. Managing and developing office systems. Handling highly confidential and sensitive information. Previous experience of working in NHS or Social Care organisation. Aptitude and Abilities Excellent communication skills, both written and oral. Interpersonal skills, influencing and negotiating skills-proven ability to establish and enhance effective working relationships at all levels. Proven ability to meet deadlines and work under pressure. Ability to problem solve and apply lateral thinking. Discreet-able to maintain strict confidentiality. Confident-able to use own initiative and demonstrate assertiveness when necessary. Conscientious: self motivated to produce high quality of work, able to deliver results and take ownership of work and prioritise work. Other Requires advanced keyboard skills with a high degree of accuracy including Microsoft Office, Excel and Microsoft Project. Ability to travel between sites in a timely manner. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cwm Taf Morgannwg University Health Board
Apr 19, 2026
Full time
Medicines Optimisation Support Officer (NWJCC) - INTERNAL TO NHS WALES The closing date is 30 April 2026. Previously advertised as 110-AC-A. Join Our Team at NHS Wales Joint Commissioning Committee Following the establishment of the NHS Wales Joint Commissioning Committee (NWJCC) on 1st April 2024 and a recent organisational restructure, we are seeking a Medicines Optimisation Support Officer, Medical Directorate (NWJCC), Joint Commissioning Committee (JCC) to support our journey as a newly formed organisation. The NWJCC is a joint committee of the seven health boards in Wales, with a Chair and Lay Members. We support collaborative commissioning across Wales, with around 120 staff based in Mold and Nantgarw/Treforest. Our mission is to be The Centre of Excellence for Collaborative Commissioning, improving health and care outcomes across Wales. We commission around 220 services, from NHS 111 and ambulance services to specialised rare disease services, and mental health, operating a £1.14bn budget. In this role, you will join a supportive, inclusive team, working with NHS Wales, Welsh Government, and UK provider organisations. We are seeking individuals who reflect our values of respect, trust, collaboration, and excellence-those who put patients and quality at the centre of everything they do. If you're passionate about improving lives and want to be part of a forward-thinking, ambitious team, we'd love to hear from you. Main duties of the job PLEASE NOTE WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY NHS WALES. To provide comprehensive project and administrative support to the Medicines Optimisation Team and the Medical Directorate. Providing support for the Medicines optimisation programmes including Blueteq (high cost drugs database) and horizon scanning. Providing administrative support to the Directorate. This post is a secondment for 12 months due to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. About us Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy-Our Health, Our Future-focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: We listen, learn, and improve. We treat everyone with respect. We work together as one team. CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications/ Skills and Knowledge Extensive knowledge of administrative procedures including IT systems, experience of project management and training acquired through formal study to Diploma Level or possess skills, knowledge, experience and training to its equivalency. Advanced keyboard skills with ability to make full use of IT to facilitate e-working, proficiency in the use of Microsoft Office software including Outlook, Word, Excel and PowerPoint. Knowledge of the TRAC, ESR, and E-expenses systems. Knowledge of NHS or Social Care structures and processes. ECDL or similar computer qualification. Experience Experience of using Microsoft Office Packages. Experience supporting meetings including preparation of agendas, collation of reports and minute taking. Significant experience of providing secretarial and administrative support, including: Prioritisation of work and delivery to challenging deadlines. Effective and efficient electronic diary management. Handling various telephone enquiries. Managing and developing office systems. Handling highly confidential and sensitive information. Previous experience of working in NHS or Social Care organisation. Aptitude and Abilities Excellent communication skills, both written and oral. Interpersonal skills, influencing and negotiating skills-proven ability to establish and enhance effective working relationships at all levels. Proven ability to meet deadlines and work under pressure. Ability to problem solve and apply lateral thinking. Discreet-able to maintain strict confidentiality. Confident-able to use own initiative and demonstrate assertiveness when necessary. Conscientious: self motivated to produce high quality of work, able to deliver results and take ownership of work and prioritise work. Other Requires advanced keyboard skills with a high degree of accuracy including Microsoft Office, Excel and Microsoft Project. Ability to travel between sites in a timely manner. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cwm Taf Morgannwg University Health Board
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! Join us as an Assistant Manager and play a key role in driving the success of your centre. Youll support the Centre Manager, lead the team, and keep the customer journey at the heart of everything we do click apply for full job details
Apr 19, 2026
Full time
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! Join us as an Assistant Manager and play a key role in driving the success of your centre. Youll support the Centre Manager, lead the team, and keep the customer journey at the heart of everything we do click apply for full job details
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express - a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK - is continuing to strengthen its service operations during an exciting phase of growth a click apply for full job details
Apr 19, 2026
Full time
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express - a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK - is continuing to strengthen its service operations during an exciting phase of growth a click apply for full job details
Job Title: Service Operations Manager Location: London Salary: £55,000 - £60,000 basic (DOE) Package: £5,000 car allowance + private medical + life assurance Working Hours: 36.5 hours per week Overview - Service Operations Manager A highly established and respected provider of fire protection and security solutions is seeking a Service Operations Manager to lead its Fire Detection service delivery t click apply for full job details
Apr 19, 2026
Full time
Job Title: Service Operations Manager Location: London Salary: £55,000 - £60,000 basic (DOE) Package: £5,000 car allowance + private medical + life assurance Working Hours: 36.5 hours per week Overview - Service Operations Manager A highly established and respected provider of fire protection and security solutions is seeking a Service Operations Manager to lead its Fire Detection service delivery t click apply for full job details
Linux Systems Manager Edinburgh - hybrid If you are a Linux specialist with experience leading a small team, this could be the role for you. Head Resourcing are working with a software services company in Edinburgh to hire a Linux Systems Manager. Continued growth across our client's organisation both in the UK & US has meant they now need an experienced Linux expert to ensure their product development, customers, and corporate users have a performant, cost-effective, secure, and productive environment. In this role you will remain technically hands on while also having direct management responsibility for a team of systems administrators. In this role you will support our clients Linux estate in both Azure and co-located data centres. You will have the autonomy to ensure our clients estate is proactively maintained and automated fixes are put in place for recurring issues so time and energy can be spent on project work and building for the future. Required Skills and Experience: Experience of IT management and leading a small team Understanding of IT Architecture, network architecture, and datacentre management Strong knowledge of Linux (RHEL, Ubuntu, Debian) Knowledge of Chef, Red Hat Satellite, Ansible, and Terraform Knowledge of Microsoft Azure An excellent package is available for the right candidate with flexible/hybrid working. Please get in touch with an up-to-date CV to find out more.
Apr 19, 2026
Full time
Linux Systems Manager Edinburgh - hybrid If you are a Linux specialist with experience leading a small team, this could be the role for you. Head Resourcing are working with a software services company in Edinburgh to hire a Linux Systems Manager. Continued growth across our client's organisation both in the UK & US has meant they now need an experienced Linux expert to ensure their product development, customers, and corporate users have a performant, cost-effective, secure, and productive environment. In this role you will remain technically hands on while also having direct management responsibility for a team of systems administrators. In this role you will support our clients Linux estate in both Azure and co-located data centres. You will have the autonomy to ensure our clients estate is proactively maintained and automated fixes are put in place for recurring issues so time and energy can be spent on project work and building for the future. Required Skills and Experience: Experience of IT management and leading a small team Understanding of IT Architecture, network architecture, and datacentre management Strong knowledge of Linux (RHEL, Ubuntu, Debian) Knowledge of Chef, Red Hat Satellite, Ansible, and Terraform Knowledge of Microsoft Azure An excellent package is available for the right candidate with flexible/hybrid working. Please get in touch with an up-to-date CV to find out more.
