91 jobs found

Employment Associate (0-2 PQE) Boutique West End Law Firm London A well-established boutique law firm in the West End is looking to appoint an Employment Associate (0-2 PQE) to join its highly regarded team. This is a standout opportunity to work closely with experienced partners on a broad mix of contentious and non-contentious employment matters, within a firm known for its high-quality client base and personable, collaborative culture. The Employment Associate's role You will support on a wide range of employment law matters, including: Advising employers and senior executives on day-to-day employment issues Drafting and reviewing contracts, policies and settlement agreements Supporting on Employment Tribunal claims Assisting with corporate support work on transactions Handling HR advisory work across a varied client base You will gain strong client exposure from an early stage, with the opportunity to develop your own relationships as you progress. The Employment Associate 0-2 PQE with experience in employment law Trained or currently working within a recognised law firm Strong technical grounding across contentious and non-contentious matters Confident communicator with a client-focused approach Keen to develop within a close-knit, high-quality team In Return High-quality work with a strong and varied client base Close partner contact and hands-on training A supportive, collaborative team environment Clear progression within a boutique setting Competitive salary and benefits This is an excellent opportunity for a junior Employment Associate looking to develop their career within a respected West End firm, offering high-quality work without the rigidity of a larger practice.

Aftersales Manager We're seeking an experienced Aftersales Manager to lead service and warranty operations. You'll manage a team of advisors and technicians, drive workshop performance, and ensure an excellent customer experience. Key Responsibilities Lead the aftersales team and oversee daily operations Handle escalated customer issues and warranty claims Improve workshop efficiency, productivity and turnaround times Monitor KPIs (labour hours, WIP, CSI, rework) Ensure high standards in diagnostics, repairs and quality control Support systems implementation and continuous improvement Collaborate with sales and logistics for smooth vehicle handovers About You Proven aftersales management experience (motor trade) Strong technical and commercial understanding Effective leader with excellent communication skills Organised and able to thrive in a fast-paced environment What's on Offer 45k + bonus Company car, pension, and benefits

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG26R39 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG24R36 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG16R31 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG22R37 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG23R38 The Portfolio Group are acting on behalf of our client in recruiting for this position.

The Recruitment Group is hiring! We're on the lookout for a Fleet Advisor to join our well-established client based in Oxford About the role & Duties: (not limited too) First point of contact for internal fleet drivers and department heads regarding all fleet related queries. Raise Fleet related jobs and apply to Technician workflows, providing updates on vehicle status to internal departments. Plan and schedule upcoming SLA work and update Technicians and Clients accordingly (MOTs, Servicing and Repairs). Liaise with 3rd parties for any job required to be completed externally. Create and circulate reports required to relevant Stakeholders. Assist with the management of accidents and repairs and arrange recovery when necessary. Assist with the management of insurance claims and liaise with providers to reach satisfactory resolution Keep and update records of costs of repair, recoveries and other spend associated to Fleet maintenance About You: Full, valid UK Driving Licence (or European Equivalent) maximum of 5 active penalty points accepted. Previous Customer Service experience. Excellent organisational skills to manage bookings efficiently. Experience of working with both internal and external clients in a customer relationship role, with the ability to communicate effectively, both verbally and in writing, including providing both non-professional and technical advice. Proficient in Microsoft Office including Word and Excel. Experience of preparing quotations, collecting and processing payments and account management. Experience of scheduling activities to maximise efficiency (Desirable). Working Hours: Salary £17.23per hour Working 37hrs per week For more information and to apply, get in touch with Beth at our Oxford branch on (phone number removed) or click 'Apply Now' to submit your application. We wish you the best of luck in your job search!

NXTGEN is working on behalf of a respected and growing law firm in Cambridge that is looking to strengthen its Employment team with the appointment of an experienced Employment Lawyer. This role would suit an established Senior Associate or a strong mid-level lawyer ready to step into a broader position with increased responsibility, higher-value work, and genuine progression potential. The team advises a wide-ranging client base including owner-managed businesses, larger employers, HR leaders, and senior individuals on both day-to-day advisory matters and more complex disputes. With employment law remaining a key growth area, this is an excellent opportunity to join a firm continuing to invest in its people and client offering. The Opportunity You will play a visible role across a varied caseload, including: Business-critical HR and employment advice Restructures, redundancy programmes and workforce change projects Senior employee exits and settlement negotiations Complex disciplinary and grievance matters TUPE and organisational change matters Tribunal claims and dispute management Drafting contracts, handbooks and policies Supporting and developing junior colleagues There will also be scope to contribute to networking, client development, and wider team initiatives. About You We are keen to hear from solicitors, Chartered Legal Executives, and other qualified lawyers with established employment law experience. You will likely bring: 5+ years' PQE or equivalent experience Strong advisory and/or contentious employment background Confidence managing your own matters and key relationships Commercial judgement and pragmatic approach Interest in mentoring or supervising others Desire to continue progressing your career Package Enhanced packages available for stronger profiles High-quality and varied work Hybrid flexibility Clear career progression Bonus and benefits package Apply To explore this opportunity in confidence, please apply directly or contact NXTGEN for a discreet conversation. Salary offered is dependant on experience

Customer Service Advisor Temporary starting 3rd June - ongoing till the end of the year Burton on Trent 13.50ph, rising to 14.00ph after training Are you a confident, customer-focused professional who thrives in a fast-paced environment? We're recruiting for an exciting temporary opportunity to start in June! You'll be at the heart of operations, providing front-line support across account management, stock control, logistics, and customer enquiries . From processing orders to resolving delivery issues, you'll play a key role in delivering outstanding service to both customers and internal stakeholders. Description of the role: Manage daily order processing via phone, email, CRM & B2B systems. Take full ownership of customer accounts and relationships. Investigate and resolve delivery discrepancies and queries. Monitor stock levels and liaise with logistics teams and key customers. Handle customer and consumer product enquiries Support technical and claims management cases. Process payments over the phone when required. Maintain accurate admin processes and documentation. Assist during busy periods (month-end/year-end) and provide team cover. About you: Proven experience in customer service (essential) Strong communication skills with a confident telephone manner Ability to manage workload, multitask, and meet deadlines. High attention to detail and problem-solving skills Resilient, adaptable, and able to work under pressure. Strong IT skills (Excel, Outlook, CRM systems) A proactive, team-oriented mindset SAP or CRM system familiarity Technical or claims handling experience. If you are an experienced customer service professional looking for your next challenge and are available to start your next role in June, apply today!

If you're at that stage where you're doing far more than just "compliance" but not getting the recognition, autonomy or variety to match, this could be the move. This is a genuinely well-rounded Client Manager role within a growing, modern accountancy practice. You'll manage your own portfolio, get involved in advisory work, and play a key role in developing both clients and junior staff.You'll take ownership of a portfolio of clients, delivering a mix of compliance, advisory, and outsourced finance support. Compliance & Tax Preparation and review of year-end accounts for a range of clients (Ltd, LLPs, partnerships & sole traders) Corporation tax, personal tax and capital gains tax work Supporting with R&D claims and tax planning Ensuring all work is delivered within agreed timelines Outsourcing & Advisory Overseeing bookkeeping, VAT and management accounts Producing management information and performance analysis Supporting clients with profitability, systems and cash flow improvements Preparing forecasts, budgets and business plans Getting involved in funding, valuations and commercial advice Client & Team Management Managing your own client portfolio end-to-end Building strong, long-term client relationships Supporting and developing junior staff Working closely with Directors on client delivery and practice growth Systems & Process Working with cloud-based systems (Xero, TaxCalc etc.) Driving improvements in client processes and internal efficiency Supporting wider operational and admin functions when needed What They're Looking For 5+ years' experience within an accountancy practice AAT / ACCA qualified, part-qualified or QBE Strong technical grounding across accounts and tax Someone commercially aware, not just compliance-focused Confident managing clients and building relationships What's On Offer Competitive salary Hybrid working Flexible hours (7-3, 8-4, 9-5 or 10-6) 25 days holiday + bank holidays Extra day off for your birthday Additional leave with service (up to 30 days) Private medical insurance (after 2 years) Bonus for introducing new business Regular team socials Relaxed, modern working environment

About Healix Health: Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it's personal, not prescriptive. We are a leading UK corporate healthcare consultancy, partnering with Employee Benefit Consultancies (EBCs), HR, Finance and Reward leaders to design, fund and govern sustainable employee healthcare strategies. Our clients need more than an off-the-shelf insurance product - they need expert advice, transparency and long-term value. Specialising in self-funded healthcare trusts and clinically led claims management, we help organisations rethink how healthcare is structured, funded and delivered, aligning employee wellbeing with long-term commercial, workforce and financial objectives. We act as a long-term advisory partner rather than a transactional supplier. About The Role As Provider Network Manager , you'll manage the interface between Healix Health and consultants, specialists and practitioners operating within the private healthcare sector. You'll play a key role in ensuring the Healix brand is well represented across the provider marketplace, and that providers understand and meet our expectations for delivering high-quality, safe and cost-effective care. This role combines relationship management, clinical insight, commercial awareness and data-driven decision-making. What you'll be doing: Provider relationship management: Build Healix Health brand awareness across consultants, specialists and practitioners Act as the primary point of contact for provider escalations and partnership discussions Develop credible, trusted relationships with senior clinical professionals Performance & quality management: Work closely with clinical governance teams to address quality or performance issues Engage directly with clinicians where issues are identified Attend relevant industry working groups and share insight internally on changes to clinical coding and practice Commercial & contractual oversight: Lead the ongoing review of the Healix Reasonable & Customary fee schedule Support negotiation, renewal and management of provider agreements and fee structures Assist the clinical team with ad-hoc negotiations for complex or non-standard procedures Identify opportunities to optimise the provider network, reduce unwarranted variation and improve patient value Implement and manage group practice contracts and performance of key specialist networks Operational coordination: Support the delivery of clinical pathways and service development initiatives Data & insight: Analyse activity, financial and quality data to influence provider behaviour Produce reports, dashboards and insight summaries for senior stakeholders Identify trends, risks and opportunities within the provider network Project & stakeholder management: Lead or support projects related to network expansion, service transformation or pathway development Collaborate with clinical, commercial, operations, marketing and finance teams Represent provider management in cross-functional workstreams and external forums About you: Essential experience & skills: Experience in provider or network management within private healthcare, NHS or medical services Strong understanding of acute care environments and consultant/surgeon workflows Excellent relationship management skills with senior clinical stakeholders Ability to interpret clinical, operational and financial data Strong organisational and problem-solving skills Clear, confident written and verbal communication Desirable: Experience working directly with specialist or practitioner groups Knowledge of UK private healthcare regulation, CQC standards and clinical governance Commercial contract management experience Understanding of value-based healthcare or pathway optimisation Required Criteria Experience in provider or network management within private healthcare, NHS or medical services Excellent relationship management skills with senior clinical stakeholders Ability to interpret clinical, operational and financial data Desired Criteria Experience working directly with specialist or practitioner groups Knowledge of UK private healthcare regulation, CQC standards and clinical governance Commercial contract management experience Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Not disclosed

Job Title: French Customer Service Advisors (Days) Location: Brighton (Hybrid after training - 2 days in office) Hours: 4 days on, 4 days off (8:00am - 8:00pm) Salary: 26,500 + 5% Bonus + Excellent Benefits An excellent opportunity has arisen for French Customer Service Advisors to join one of our longstanding clients, a global business with a vibrant and inclusive culture, in Brighton. This role offers hybrid working once training is completed. Benefits include: 25-30 days holiday plus bank holidays 9% Retirement Savings Plan Private medical insurance (BUPA) Life Insurance & Income Protection Company Sick Pay Cycle to Work Scheme & Season Ticket Loan Employee Discounts The Requirements: Fluent in French & English (written and spoken) Minimum 2 A Levels (A-C) or equivalent Previous customer service experience Confident communicator, both written and verbal Strong IT literacy and ability to multitask Proactive, solutions-focused attitude The Role: Handle inbound and outbound calls, providing assistance in French and English Support customers with policy cover, claims, and emergencies Ensure all case handling is accurately documented Resolve complaints in line with business policy and FCA guidelines Deliver excellent service while meeting KPIs and SLAs Promote a proactive customer service culture If you're keen to join an exceptional team with strong career progression opportunities, apply to this French Customer Service Advisor (Days) role below or call Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am - 5:30pm .

Employment Law Solicitor (2-3 PQE) Leicester Hybrid Working Available The Opportunity An excellent opportunity has arisen for an Employment Law Solicitor to join a well-established and highly regarded regional law firm within its busy Employment Law & HR team. This role is ideally suited to a solicitor with a genuine interest in employment law who is looking to take the next step in their career within a collaborative and forward-thinking environment. Working as part of a specialist team, you will manage a varied caseload while also supporting wider commercial teams on employment-related matters. Key Responsibilities Advising a commercial client base on a broad range of contentious and non-contentious employment law and HR matters Handling issues such as redundancies, TUPE, policies and procedures, employment contracts, and general HR advisory work Managing employment tribunal claims, grievances, and workplace disputes Supporting senior members of the team and collaborating with colleagues across the wider firm Contributing to business development and maintaining strong client relationships Ensuring compliance with internal risk management procedures and delivering high standards of client care About You Qualified Solicitor with 2-3 years' PQE in employment law Experience managing a respondent caseload Strong communication and client-facing skills Able to provide clear, commercially focused advice A team player with a proactive approach and an interest in contributing to team growth What's on Offer The opportunity to join a well-regarded and growing employment team Clear and structured progression opportunities A supportive and collaborative working culture Ongoing training and professional development Hybrid working options (subject to role requirements) Competitive benefits package including private medical insurance and life assurance (qualifying period may apply) On-site parking available

Our international client urgently requires a Call Centre professional to join their team on a temp-to-perm basis You will efficiently and professionally facilitate, decide upon, and communicate the settlement of aviation damaged luggage claims in line with: Company Behaviors, policies, and KPIs Client requirements Legislative requirements (e.g. MC99, GDPR) Key Accountabilities: Client airline damaged luggage settlement Aviation customer contact, via phone and email, remaining compliant with all policies and requirements Role Challenges: Peer relationship management, within the framework of the Company Behaviours and policies Inter-departmental communication - to ensure that the path to claiming settlement is as efficient as possible Client and supplier relationship management - ensuring constant compliance Role Requirements: Fluent or native written and spoken English - essential Basic MS Office skills - essential GCSE (or equivalent) in Maths, English - essential Experience in an airport or airline operation - desirable Experience in an operational call centre environment - desirable Experience in a high-pressure, fluid sales environment - desirable Accurate update and maintenance of files and data related to airline damage pilfer reports (DPR) o Ad hoc entering of aviation Damage Pilfer Reports (DPR) claims into the company database, ensuring accuracy at all times Contacting airline passengers via phone and/or email in line with airline contractual requirements Issuing final settlement of claims within the parameters defined by the airline contract and/or the Montreal Convention (1999) o Ensuring that the final settlement is in the best interests of the client airline and company, whilst maintaining passenger satisfaction Arranging and following up on the collection of damaged items and the delivery of repaired or replacement items through third-party suppliers Assessment of collected airline passenger luggage to determine whether repair or replacement is the appropriate course of action Ensuring that the Company remains compliant with all data protection legislation through appropriate action and decision making Team player with excellent verbal skills and a keen eye for detail Able to cope under the pressure of a service recovery situation, dealing with the public by Company Policy when in a stressed frame of mind Adaptable and resilient TEMP TO PERM BASIS OFFICE BASED INTERESTED? APPLY NOW!

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.

Legal Advisor - RTA Litigation Liverpool: Hybrid working Salary: Competitive Are you an experienced RTA file handler looking for your next career move? Do you have a solid understanding of the Claimant claims process, with proven litigation experience? If so, this could be the perfect opportunity for you. We are working with a well-established law firm currently undergoing a major transformation, with investment in people and technology to deliver market-leading legal services. As part of this growth, they are seeking a talented Legal Advisor to join their RTA team. The Role You will be responsible for managing a caseload of Liability admitted RTA matters from instruction through to settlement, ensuring files progress efficiently while delivering exceptional service to clients. Duties include: Managing files proactively in line with timescales and compliance requirements. Reviewing medical evidence and valuing claims in line with Judicial College Guidelines and case law. Preparing cases for litigation, including drafting legal documents, briefing counsel, and handling court directions. Obtaining Schedules of Loss and supporting evidence for claims. Managing billing, KPIs, and financial targets effectively. Maintaining excellent housekeeping on files, including minimising write-offs and dealing with client queries. About You To succeed in this role, you will have: Experience running your own Liability admitted caseload of RTA Fast Track matters. Strong knowledge of the litigation process, including Part 8 and MOJ portal claims. Confidence in assessing and reviewing medical reports. Excellent attention to detail and strong organisational skills. The ability to prioritise, work under pressure, and meet financial and performance targets. Strong IT skills, including Microsoft Office and case management systems. What's on Offer Competitive salary and benefits package. 25 days' holiday plus the option to purchase an additional 5 days. Pension scheme, health cash plan, life assurance, and income protection. Hybrid working arrangements for a genuine work-life balance. The opportunity to progress your career with a forward-thinking, award-winning law firm. How to Apply If you would like to apply for this position, please send your updated CV to (url removed) or call Chris on (phone number removed) to discuss the role further.

About the role We are looking for a Compliance Business Partner to join our Risk and Compliance function here at Superscript. You will play a key role in supporting the business to maintain strong regulatory standards while enabling sustainable commercial growth. You will work closely with senior stakeholders across broking, underwriting, partnerships, product, and operations, providing clear, pragmatic regulatory advice and ensuring that compliance frameworks are effectively embedded across the organisation. Reporting directly into the Fractional Compliance Leader, this role is suited to someone with between 3-6 years' experience in a compliance, risk, or regulatory role within a regulated financial services environment, ideally within an insurance broker. This is a hands on second line role, requiring strong technical knowledge of Financial Conduct Authority requirements and the ability to influence and partner with the business in a fast paced, digital insurance environment. What you'll get up to: Act as a trusted compliance advisor to business units, providing clear and practical guidance on regulatory obligations and best practice. Build strong working relationships with underwriting, partnerships, product, and claims teams to support compliant decision-making. Provide independent challenge on: Product governance and fair value assessments Distribution arrangements, including agency approvals and partner due diligence Customer journeys, communications, and customer outcome Monitor regulatory developments (e.g. FCA publications, thematic reviews, enforcement activity) and assess their impact on the business. Interpret and advise on FCA rules and guidance, including ICOBS, SYSC, and Consumer Duty. Conduct gap analysis against new or evolving regulatory requirements. Provide second line oversight and challenge on the implementation of regulatory change across the business. Support the development, implementation, and ongoing enhancement of compliance frameworks, policies, and procedures. Own and coordinate the review and update of compliance policies, ensuring appropriate governance, version control, and approval processes are followed. Oversee the documentation of key compliance processes and controls. Support the design and execution of a risk based Compliance Monitoring Plan (CMP). Conduct thematic reviews and control testing across key regulatory areas, including financial promotions, product governance, vulnerable customers, and distribution. Track and validate remediation actions to ensure issues are effectively addressed. Maintain oversight of financial promotions approval processes, and agency and Appointed Representative frameworks. Support with breach identification, escalation, and remediation, as well as complaints and conduct risk outputs, including root cause analysis. Support the delivery and ongoing embedding of key regulatory initiatives, including Consumer Duty, fair value assessment, and conduct risk frameworks. Ensure regulatory expectations are reflected in day to day business activities and decision-making. Support regulatory reporting and submissions, including FCA returns and SUP 15 notifications. Prepare and review compliance Management Information for governance forums, including the Risk & Compliance Committee and Conduct Risk Committee. Support the production of Consumer Duty Board reporting. Escalate material regulatory risks and issues to senior management and governance forums where appropriate. About you: 3-6 years' experience in a compliance, risk, or regulatory role within an FCA-regulated financial services environment. Experience working for an insurance broker is essential. Strong understanding of FCA regulatory requirements, including consumer duty, conduct risk principles, ICOBS and SYSC Experience supporting governance structures, regulatory reporting, and compliance frameworks. Experience in compliance monitoring, thematic reviews, and oversight activities. Ability to interpret regulation and translate it into practical, business-focused guidance. Strong stakeholder management and communication skills. In return, we offer you: A competitive salary and the ability to grow your career 25 days holiday - so there's plenty of time for work, rest and play Hybrid way of working for the perfect work / life balance Vitality private health and dental insurance Added benefits including competitive pension and salary sacrifice Access to financial wellbeing platform Mintago Full access to Spill, our mental health platform Cycle to work scheme Fun and modern office environment with regular team social events City ofLondon location

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.