A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme. Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. Job Purpose The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB s construction and property portfolio. Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites. The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance. This role is central to translating Habitat GB s mission and strategy into high-quality, buildable, scalable projects that maximise social impact. Key Accountabilities/Responsibilities Construction & Programme Delivery • Lead the planning, design and delivery of Habitat GB s demonstration construction projects within the ES2H programme. • Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning. • Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change. • Provide expert construction input into organisational decision-making, risk management, and strategy implementation. Building Pipeline Development & Feasibility Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain. Conduct frequent site visits to assess empty or underutilised commercial buildings. Undertake and/or oversee: Building diagnostics and technical surveys Early identification of structural, asbestos, planning, fire and compliance risks Location-based risk profiling (logistics, supply chains, neighbourhood constraints) Act as the organisation s technical authority on building viability and conversion risk. Design, Specification & Cost Leadership Develop initial design concepts, spatial layouts and performance specifications that balance cost efficiency, compliance, buildability and the dignity of residents. Ensure all designs meet relevant statutory and organisational requirements, including: UK Building Regulations Fire safety and CDM 2015 Sustainability and environmental standards Provide client side cost leadership and quantity surveying oversight across projects, including: Preparing feasibility cost models, early stage estimates and robust construction budgets Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives Maintaining effective cost control and financial visibility throughout delivery Lead the appointment and management of architects, planning consultants and specialist technical advisors as required. Construction Delivery, Contractor & Site Management Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis. Ensure projects are delivered: safely; to specification; on time and within approved budgets Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems. Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence. Health, Safety & Risk Management Be responsible for Health & Safety across Habitat GB s construction and property portfolio. Ensure full compliance with relevant legislation, including CDM 2015. Oversee: Risk assessments and method statements (RAMS) Training and inductions Incident reporting and corrective actions Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely. Work with colleagues to ensure appropriate insurances are in place. Financial Management & Reporting Own construction and maintenance budgets, ensuring strong financial control and value for money. Lead procurement processes for works, materials, and equipment. Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices. Maintain robust project management tools, trackers, schedules, and cost sheets. Provide regular input into organisational performance reporting, risk registers, and assurance processes. People Leadership & Culture Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development. Lead, motivate, and develop a high-performing, values-driven team and contractor network. Ensure good practice management of consultants, contractors and volunteers. Role model Habitat GB s values, including commitment to equity, diversity, inclusion and safeguarding. Person profile: Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery. Strong technical understanding of: • UK Building Regulations and fire safety requirements • Permitted Development rights and planning constraints • Health & Safety management, including CDM 2015 Strong client side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects. Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best value outcomes. Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity. Relevant construction or built environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar). Valid CSCS card. Recognised Health & Safety qualification (e.g. IOSH or SMSTS). Full UK driving licence. Skills and competencies: Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations. Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects. Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies. Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders. Willing and able to travel extensively across Great Britain in support of project development and delivery. To apply for the role , please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.
May 11, 2026
Full time
A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme. Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. Job Purpose The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB s construction and property portfolio. Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites. The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance. This role is central to translating Habitat GB s mission and strategy into high-quality, buildable, scalable projects that maximise social impact. Key Accountabilities/Responsibilities Construction & Programme Delivery • Lead the planning, design and delivery of Habitat GB s demonstration construction projects within the ES2H programme. • Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning. • Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change. • Provide expert construction input into organisational decision-making, risk management, and strategy implementation. Building Pipeline Development & Feasibility Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain. Conduct frequent site visits to assess empty or underutilised commercial buildings. Undertake and/or oversee: Building diagnostics and technical surveys Early identification of structural, asbestos, planning, fire and compliance risks Location-based risk profiling (logistics, supply chains, neighbourhood constraints) Act as the organisation s technical authority on building viability and conversion risk. Design, Specification & Cost Leadership Develop initial design concepts, spatial layouts and performance specifications that balance cost efficiency, compliance, buildability and the dignity of residents. Ensure all designs meet relevant statutory and organisational requirements, including: UK Building Regulations Fire safety and CDM 2015 Sustainability and environmental standards Provide client side cost leadership and quantity surveying oversight across projects, including: Preparing feasibility cost models, early stage estimates and robust construction budgets Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives Maintaining effective cost control and financial visibility throughout delivery Lead the appointment and management of architects, planning consultants and specialist technical advisors as required. Construction Delivery, Contractor & Site Management Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis. Ensure projects are delivered: safely; to specification; on time and within approved budgets Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems. Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence. Health, Safety & Risk Management Be responsible for Health & Safety across Habitat GB s construction and property portfolio. Ensure full compliance with relevant legislation, including CDM 2015. Oversee: Risk assessments and method statements (RAMS) Training and inductions Incident reporting and corrective actions Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely. Work with colleagues to ensure appropriate insurances are in place. Financial Management & Reporting Own construction and maintenance budgets, ensuring strong financial control and value for money. Lead procurement processes for works, materials, and equipment. Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices. Maintain robust project management tools, trackers, schedules, and cost sheets. Provide regular input into organisational performance reporting, risk registers, and assurance processes. People Leadership & Culture Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development. Lead, motivate, and develop a high-performing, values-driven team and contractor network. Ensure good practice management of consultants, contractors and volunteers. Role model Habitat GB s values, including commitment to equity, diversity, inclusion and safeguarding. Person profile: Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery. Strong technical understanding of: • UK Building Regulations and fire safety requirements • Permitted Development rights and planning constraints • Health & Safety management, including CDM 2015 Strong client side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects. Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best value outcomes. Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity. Relevant construction or built environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar). Valid CSCS card. Recognised Health & Safety qualification (e.g. IOSH or SMSTS). Full UK driving licence. Skills and competencies: Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations. Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects. Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies. Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders. Willing and able to travel extensively across Great Britain in support of project development and delivery. To apply for the role , please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.
Job Title: Compliance Officer Type: 12 Months FTC Location: Cardiff Salary: £45,000 Hours: Full Time BRC are working closely with a housing association seeking a Compliance Officer to join their Property Services team. This role involves supporting the delivery of statutory compliance across housing properties, ensuring all legal and regulatory obligations are met in relation to areas such as gas safety, electrical safety, fire safety, asbestos and water hygiene. Duties: Monitor and manage compliance programmes across domestic housing stock. Ensure servicing, inspections and remedial works are completed within required timescales. Liaise with contractors, tenants and internal departments to coordinate compliance activities. Maintain accurate compliance records, certification and reporting systems. Support audits and ensure adherence to housing regulations and health & safety legislation. Investigate and follow up on compliance failures or overdue actions. Produce performance reports and monitor contractor performance against KPIs. Assist in developing and improving compliance processes and procedures. Provide excellent customer service when arranging access and resolving queries. Requirements: Relevant HNC or equivalent NEBOSH, IOSH, IWFM qualification or other relevant and proven experience will be considered. Proven experience in implementing and monitoring annual and cyclical service programmes, compliance databases & management plans, with specific emphasis on key areas such as fire safety, water hygiene and asbestos Proven experience of working with contractors, consultants and other agencies Knowledge of procurement methods and contract procedures Good working knowledge of relevant legislation and regulations. Excellent IT skills including Microsoft Word and Excel Ability to work on your own initiative and prioritise workload to meet strict deadlines Effective written and communication and interpersonal skills Good organisational skills and able to multitask Effective numeracy and analytical skills Demonstrate the following qualities at all times: Champion customer focus, positive can do attitude, proactive, flexible, accurate, calm under pressure, a team player and able to represent the Group positively and professionally. Possess a valid full driving licence for a car and have the use of a car each working day Experience of specifying, procuring and project managing remedial recommendation works. P405 - Management of Asbestos in Buildings Nebosh certificate in Fire management For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
May 08, 2026
Full time
Job Title: Compliance Officer Type: 12 Months FTC Location: Cardiff Salary: £45,000 Hours: Full Time BRC are working closely with a housing association seeking a Compliance Officer to join their Property Services team. This role involves supporting the delivery of statutory compliance across housing properties, ensuring all legal and regulatory obligations are met in relation to areas such as gas safety, electrical safety, fire safety, asbestos and water hygiene. Duties: Monitor and manage compliance programmes across domestic housing stock. Ensure servicing, inspections and remedial works are completed within required timescales. Liaise with contractors, tenants and internal departments to coordinate compliance activities. Maintain accurate compliance records, certification and reporting systems. Support audits and ensure adherence to housing regulations and health & safety legislation. Investigate and follow up on compliance failures or overdue actions. Produce performance reports and monitor contractor performance against KPIs. Assist in developing and improving compliance processes and procedures. Provide excellent customer service when arranging access and resolving queries. Requirements: Relevant HNC or equivalent NEBOSH, IOSH, IWFM qualification or other relevant and proven experience will be considered. Proven experience in implementing and monitoring annual and cyclical service programmes, compliance databases & management plans, with specific emphasis on key areas such as fire safety, water hygiene and asbestos Proven experience of working with contractors, consultants and other agencies Knowledge of procurement methods and contract procedures Good working knowledge of relevant legislation and regulations. Excellent IT skills including Microsoft Word and Excel Ability to work on your own initiative and prioritise workload to meet strict deadlines Effective written and communication and interpersonal skills Good organisational skills and able to multitask Effective numeracy and analytical skills Demonstrate the following qualities at all times: Champion customer focus, positive can do attitude, proactive, flexible, accurate, calm under pressure, a team player and able to represent the Group positively and professionally. Possess a valid full driving licence for a car and have the use of a car each working day Experience of specifying, procuring and project managing remedial recommendation works. P405 - Management of Asbestos in Buildings Nebosh certificate in Fire management For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Michael Page Property and Construction
Liverpool, Merseyside
A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes. Client Details Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement , service quality , and regulatory excellence . Description Support the management and evolution of the organisation's statutory compliance framework , ensuring alignment with best practice and legislation. Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service. Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across: Gas , Asbestos , Legionella , Electrical , Fire Safety , Lifts , and associated M&E services Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures. Maintain and improve compliance data management systems -ensuring records are accurate, complete, auditable and readily available. Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream. Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders. Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting. Provide technical support/advice on regulatory requirements related to asset compliance. Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures. Run contractor performance and contract management meetings-agenda/action tracking and documentation. Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders. Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems). Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations. Produce analysis in Excel (intermediate+) to support decisions and compliance assurance Profile NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety. Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable). Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure). Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous). Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems. Confidence building relationships with contractors, auditors, regulators and internal stakeholders. Job Offer High-impact role protecting customers and ensuring safe, compliant homes Genuine development exposure across multiple compliance workstreams Strong stakeholder visibility and the chance to shape performance through data and assurance Supportive leadership and a values-driven culture focused on ownership and growth Competitive salary (DOE) + strong benefits package (details shared at application stage) Training and professional development support (role-dependent)
May 08, 2026
Contractor
A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes. Client Details Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement , service quality , and regulatory excellence . Description Support the management and evolution of the organisation's statutory compliance framework , ensuring alignment with best practice and legislation. Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service. Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across: Gas , Asbestos , Legionella , Electrical , Fire Safety , Lifts , and associated M&E services Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures. Maintain and improve compliance data management systems -ensuring records are accurate, complete, auditable and readily available. Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream. Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders. Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting. Provide technical support/advice on regulatory requirements related to asset compliance. Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures. Run contractor performance and contract management meetings-agenda/action tracking and documentation. Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders. Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems). Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations. Produce analysis in Excel (intermediate+) to support decisions and compliance assurance Profile NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety. Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable). Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure). Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous). Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems. Confidence building relationships with contractors, auditors, regulators and internal stakeholders. Job Offer High-impact role protecting customers and ensuring safe, compliant homes Genuine development exposure across multiple compliance workstreams Strong stakeholder visibility and the chance to shape performance through data and assurance Supportive leadership and a values-driven culture focused on ownership and growth Competitive salary (DOE) + strong benefits package (details shared at application stage) Training and professional development support (role-dependent)
Stage 2 Complaints Officer Temp on going Based in West London Office based This will be a full time role - 36 hours per week. Monday - Friday 9 to 5 The first few weeks will be full time in the office and then 3 days minimum in office per week once induction and training completed Temporary Accommodation Procurement & Contract Officer however the role will primarily focus on Temporary Accommodation Repairs & Complaints casework with a special focus on Complaints, Members Enquires, Ombudsman enquiries from investigating them, communicating with residents and agents and responding to residents in writing in line with our corporate complaints policy. Excellent verbal and written skills will be required and a background in Temporary Accommodation, Property Management, Repairs & maintenance is desirable.
May 08, 2026
Contractor
Stage 2 Complaints Officer Temp on going Based in West London Office based This will be a full time role - 36 hours per week. Monday - Friday 9 to 5 The first few weeks will be full time in the office and then 3 days minimum in office per week once induction and training completed Temporary Accommodation Procurement & Contract Officer however the role will primarily focus on Temporary Accommodation Repairs & Complaints casework with a special focus on Complaints, Members Enquires, Ombudsman enquiries from investigating them, communicating with residents and agents and responding to residents in writing in line with our corporate complaints policy. Excellent verbal and written skills will be required and a background in Temporary Accommodation, Property Management, Repairs & maintenance is desirable.
Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply Negotiating with landlords and managing agents to secure suitable accommodation for residents Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation Ensuring all properties meet required standards, compliance and legislative requirements Carrying out property inspections prior to acquisition and during use Maintaining accurate records of landlord engagement and property procurement activity Working collaboratively with internal teams to meet housing demand and deliver statutory duties Meeting targets for securing accommodation and contributing to service performance Providing advice and guidance to landlords and promoting the benefits of working with the Council Supporting placements into temporary accommodation where required and participating in duty rotas Contributing to service improvement and identifying opportunities to increase efficiency and housing supply Working on a hybrid basis, with 2 3 days per week in the office What You Will Need Experience working in a customer-focused housing or property role Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017 Experience working with private landlords or within the PRS market Strong negotiation and influencing skills Ability to manage a busy workload and work to targets Excellent communication skills with the ability to build relationships with a range of stakeholders Good understanding of housing standards, compliance and landlord responsibilities Ability to work independently and as part of a team Full UK driving licence and access to a vehicle
May 08, 2026
Contractor
Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply Negotiating with landlords and managing agents to secure suitable accommodation for residents Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation Ensuring all properties meet required standards, compliance and legislative requirements Carrying out property inspections prior to acquisition and during use Maintaining accurate records of landlord engagement and property procurement activity Working collaboratively with internal teams to meet housing demand and deliver statutory duties Meeting targets for securing accommodation and contributing to service performance Providing advice and guidance to landlords and promoting the benefits of working with the Council Supporting placements into temporary accommodation where required and participating in duty rotas Contributing to service improvement and identifying opportunities to increase efficiency and housing supply Working on a hybrid basis, with 2 3 days per week in the office What You Will Need Experience working in a customer-focused housing or property role Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017 Experience working with private landlords or within the PRS market Strong negotiation and influencing skills Ability to manage a busy workload and work to targets Excellent communication skills with the ability to build relationships with a range of stakeholders Good understanding of housing standards, compliance and landlord responsibilities Ability to work independently and as part of a team Full UK driving licence and access to a vehicle
Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply Negotiating with landlords and managing agents to secure suitable accommodation for residents Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation Ensuring all properties meet required standards, compliance and legislative requirements Carrying out property inspections prior to acquisition and during use Maintaining accurate records of landlord engagement and property procurement activity Working collaboratively with internal teams to meet housing demand and deliver statutory duties Meeting targets for securing accommodation and contributing to service performance Providing advice and guidance to landlords and promoting the benefits of working with the Council Supporting placements into temporary accommodation where required and participating in duty rotas Contributing to service improvement and identifying opportunities to increase efficiency and housing supply Working on a hybrid basis, with 2 3 days per week in the office What You Will Need Experience working in a customer-focused housing or property role Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017 Experience working with private landlords or within the PRS market Strong negotiation and influencing skills Ability to manage a busy workload and work to targets Excellent communication skills with the ability to build relationships with a range of stakeholders Good understanding of housing standards, compliance and landlord responsibilities Ability to work independently and as part of a team Full UK driving licence and access to a vehicle
May 08, 2026
Contractor
Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply Negotiating with landlords and managing agents to secure suitable accommodation for residents Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation Ensuring all properties meet required standards, compliance and legislative requirements Carrying out property inspections prior to acquisition and during use Maintaining accurate records of landlord engagement and property procurement activity Working collaboratively with internal teams to meet housing demand and deliver statutory duties Meeting targets for securing accommodation and contributing to service performance Providing advice and guidance to landlords and promoting the benefits of working with the Council Supporting placements into temporary accommodation where required and participating in duty rotas Contributing to service improvement and identifying opportunities to increase efficiency and housing supply Working on a hybrid basis, with 2 3 days per week in the office What You Will Need Experience working in a customer-focused housing or property role Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017 Experience working with private landlords or within the PRS market Strong negotiation and influencing skills Ability to manage a busy workload and work to targets Excellent communication skills with the ability to build relationships with a range of stakeholders Good understanding of housing standards, compliance and landlord responsibilities Ability to work independently and as part of a team Full UK driving licence and access to a vehicle
Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply Negotiating with landlords and managing agents to secure suitable accommodation for residents Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation Ensuring all properties meet required standards, compliance and legislative requirements Carrying out property inspections prior to acquisition and during use Maintaining accurate records of landlord engagement and property procurement activity Working collaboratively with internal teams to meet housing demand and deliver statutory duties Meeting targets for securing accommodation and contributing to service performance Providing advice and guidance to landlords and promoting the benefits of working with the Council Supporting placements into temporary accommodation where required and participating in duty rotas Contributing to service improvement and identifying opportunities to increase efficiency and housing supply Working on a hybrid basis, with 2 3 days per week in the office What You Will Need Experience working in a customer-focused housing or property role Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017 Experience working with private landlords or within the PRS market Strong negotiation and influencing skills Ability to manage a busy workload and work to targets Excellent communication skills with the ability to build relationships with a range of stakeholders Good understanding of housing standards, compliance and landlord responsibilities Ability to work independently and as part of a team Full UK driving licence and access to a vehicle
May 08, 2026
Contractor
Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply Negotiating with landlords and managing agents to secure suitable accommodation for residents Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation Ensuring all properties meet required standards, compliance and legislative requirements Carrying out property inspections prior to acquisition and during use Maintaining accurate records of landlord engagement and property procurement activity Working collaboratively with internal teams to meet housing demand and deliver statutory duties Meeting targets for securing accommodation and contributing to service performance Providing advice and guidance to landlords and promoting the benefits of working with the Council Supporting placements into temporary accommodation where required and participating in duty rotas Contributing to service improvement and identifying opportunities to increase efficiency and housing supply Working on a hybrid basis, with 2 3 days per week in the office What You Will Need Experience working in a customer-focused housing or property role Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017 Experience working with private landlords or within the PRS market Strong negotiation and influencing skills Ability to manage a busy workload and work to targets Excellent communication skills with the ability to build relationships with a range of stakeholders Good understanding of housing standards, compliance and landlord responsibilities Ability to work independently and as part of a team Full UK driving licence and access to a vehicle
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
May 08, 2026
Full time
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
We are looking for a driven and commercially aware Housing Procurement Officer to join our Housing team. You will play a key role in increasing the supply of good-quality accommodation by sourcing and securing private rented properties for use as temporary accommodation and longer-term council housing. Working closely with landlords, agents, and internal housing teams, you will help reduce reliance on emergency accommodation and support the council in meeting its duties under the Housing Act 1996 and Homelessness Reduction Act 2017. Key Responsibilities Procure private sector properties for use as temporary accommodation and council-managed housing Develop and maintain strong relationships with landlords, letting agents, and property providers Negotiate lease agreements and financial terms to secure cost-effective accommodation Identify suitable properties in line with housing demand, location needs, and affordability criteria Ensure all properties meet required standards, including safety and compliance regulations (e.g. HHSRS) Work collaboratively with Housing Options and Homelessness teams to meet placement demand Monitor property performance, occupancy levels, and value for money Support initiatives to reduce the use of B&B and nightly paid accommodation Maintain accurate records and ensure compliance with internal policies and procedures About You Experience in housing, property procurement, lettings, or landlord engagement Strong negotiation and influencing skills with a commercial mindset Good understanding of housing legislation, including Housing Act 1996 and Homelessness Reduction Act 2017 Knowledge of property standards and compliance requirements Ability to build and manage relationships with a range of stakeholders Strong organisational skills with the ability to manage multiple priorities Proficient in IT systems and maintaining accurate records A proactive, target-driven approach to increasing housing supply If you have the relevant skills then please apply today!
May 07, 2026
Seasonal
We are looking for a driven and commercially aware Housing Procurement Officer to join our Housing team. You will play a key role in increasing the supply of good-quality accommodation by sourcing and securing private rented properties for use as temporary accommodation and longer-term council housing. Working closely with landlords, agents, and internal housing teams, you will help reduce reliance on emergency accommodation and support the council in meeting its duties under the Housing Act 1996 and Homelessness Reduction Act 2017. Key Responsibilities Procure private sector properties for use as temporary accommodation and council-managed housing Develop and maintain strong relationships with landlords, letting agents, and property providers Negotiate lease agreements and financial terms to secure cost-effective accommodation Identify suitable properties in line with housing demand, location needs, and affordability criteria Ensure all properties meet required standards, including safety and compliance regulations (e.g. HHSRS) Work collaboratively with Housing Options and Homelessness teams to meet placement demand Monitor property performance, occupancy levels, and value for money Support initiatives to reduce the use of B&B and nightly paid accommodation Maintain accurate records and ensure compliance with internal policies and procedures About You Experience in housing, property procurement, lettings, or landlord engagement Strong negotiation and influencing skills with a commercial mindset Good understanding of housing legislation, including Housing Act 1996 and Homelessness Reduction Act 2017 Knowledge of property standards and compliance requirements Ability to build and manage relationships with a range of stakeholders Strong organisational skills with the ability to manage multiple priorities Proficient in IT systems and maintaining accurate records A proactive, target-driven approach to increasing housing supply If you have the relevant skills then please apply today!
Are you an excellent communicator with a talent for building relationships and securing long-term contracts for property procurement We're looking for proactive Property Procurement Officers to join our client and play a key role in sourcing and procuring properties in line with values and compliance standards. Needed to work in the areas of London, South east and the East of England or Brighton & South Coast, This is varied and dynamic role, where you'll manage your own caseload, travel to meet stakeholders in your allocated area, building relationships with prospective & existing clients, sourcing properties for the organisation to procure for long term contracts and carry out essential procurement administration. You'll work closely with internal teams, local authorities, and external partners to ensure all property acquisitions meet both business objectives and legal requirements. Key Responsibilities: Manage a caseload of property sourcing and procurement activities Secure properties and negotiate contracts that align with company values and ethical standards Ensure compliance with relevant legislation and internal procedures Collaborate with internal teams to meet business and contractual targets Maintain accurate records and prepare performance reports Attend meetings and contribute to strategic planning as required About You: Strong interpersonal and communication skills Highly organised with the ability to manage a busy caseload Comfortable with travel as part of your role Familiarity with procurement processes and compliance frameworks Able to work independently and as part of a collaborative team IT literate with good administrative skills What's in it for you? 33 days annual leave (including bank holidays) Life cover (2 x basic salary) Westfield Health membership - cashback on health services and retail discounts Employer pension contributions (4% employer / 4% employee) The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. Full UK Driving Licence is essential. DVLA checks will be carried out. Successful applicants will require Counter Terrorism Clearance (CTC). This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
May 06, 2026
Full time
Are you an excellent communicator with a talent for building relationships and securing long-term contracts for property procurement We're looking for proactive Property Procurement Officers to join our client and play a key role in sourcing and procuring properties in line with values and compliance standards. Needed to work in the areas of London, South east and the East of England or Brighton & South Coast, This is varied and dynamic role, where you'll manage your own caseload, travel to meet stakeholders in your allocated area, building relationships with prospective & existing clients, sourcing properties for the organisation to procure for long term contracts and carry out essential procurement administration. You'll work closely with internal teams, local authorities, and external partners to ensure all property acquisitions meet both business objectives and legal requirements. Key Responsibilities: Manage a caseload of property sourcing and procurement activities Secure properties and negotiate contracts that align with company values and ethical standards Ensure compliance with relevant legislation and internal procedures Collaborate with internal teams to meet business and contractual targets Maintain accurate records and prepare performance reports Attend meetings and contribute to strategic planning as required About You: Strong interpersonal and communication skills Highly organised with the ability to manage a busy caseload Comfortable with travel as part of your role Familiarity with procurement processes and compliance frameworks Able to work independently and as part of a collaborative team IT literate with good administrative skills What's in it for you? 33 days annual leave (including bank holidays) Life cover (2 x basic salary) Westfield Health membership - cashback on health services and retail discounts Employer pension contributions (4% employer / 4% employee) The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. Full UK Driving Licence is essential. DVLA checks will be carried out. Successful applicants will require Counter Terrorism Clearance (CTC). This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes. Client Details Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement , service quality , and regulatory excellence . Description Support the management and evolution of the organisation's statutory compliance framework , ensuring alignment with best practice and legislation. Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service. Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across: Gas , Asbestos , Legionella , Electrical , Fire Safety , Lifts , and associated M&E services Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures. Maintain and improve compliance data management systems -ensuring records are accurate, complete, auditable and readily available. Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream. Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders. Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting. Provide technical support/advice on regulatory requirements related to asset compliance. Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures. Run contractor performance and contract management meetings-agenda/action tracking and documentation. Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders. Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems). Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations. Produce analysis in Excel (intermediate+) to support decisions and compliance assurance Profile NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety. Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable). Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure). Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous). Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems. Confidence building relationships with contractors, auditors, regulators and internal stakeholders. Job Offer High-impact role protecting customers and ensuring safe, compliant homes Genuine development exposure across multiple compliance workstreams Strong stakeholder visibility and the chance to shape performance through data and assurance Supportive leadership and a values-driven culture focused on ownership and growth Competitive salary (DOE) + strong benefits package (details shared at application stage) Training and professional development support (role-dependent)
May 06, 2026
Contractor
A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes. Client Details Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement , service quality , and regulatory excellence . Description Support the management and evolution of the organisation's statutory compliance framework , ensuring alignment with best practice and legislation. Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service. Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across: Gas , Asbestos , Legionella , Electrical , Fire Safety , Lifts , and associated M&E services Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures. Maintain and improve compliance data management systems -ensuring records are accurate, complete, auditable and readily available. Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream. Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders. Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting. Provide technical support/advice on regulatory requirements related to asset compliance. Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures. Run contractor performance and contract management meetings-agenda/action tracking and documentation. Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders. Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems). Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations. Produce analysis in Excel (intermediate+) to support decisions and compliance assurance Profile NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety. Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable). Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure). Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous). Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems. Confidence building relationships with contractors, auditors, regulators and internal stakeholders. Job Offer High-impact role protecting customers and ensuring safe, compliant homes Genuine development exposure across multiple compliance workstreams Strong stakeholder visibility and the chance to shape performance through data and assurance Supportive leadership and a values-driven culture focused on ownership and growth Competitive salary (DOE) + strong benefits package (details shared at application stage) Training and professional development support (role-dependent)
We're recruiting an experienced Complaints and Repairs Officer to join a busy Temporary Accommodation and Resettlement service within a London local authority. This role will focus heavily on managing complaints, repairs casework and resident enquiries across temporary accommodation services. You will be responsible for investigating complaints, responding to Ombudsman and Members enquiries, liaising with residents and managing agents, and ensuring repairs and property-related issues are resolved effectively and in line with corporate policies and procedures. The successful candidate will have strong written and verbal communication skills alongside experience within temporary accommodation, housing management, property management, repairs and maintenance, or complaints handling within a local authority or housing setting. The Role - Manage complaints and repairs casework across temporary accommodation services. - Investigate Stage 1 and Stage 2 complaints in line with the council's corporate complaints policy. - Respond to Members enquiries, Ombudsman enquiries and escalated resident concerns within required timescales. - Liaise directly with residents, landlords, managing agents, contractors and internal teams to resolve accommodation and repairs issues. - Draft high-quality written complaint responses, investigation findings and case updates. - Monitor and progress repairs issues within temporary accommodation, ensuring timely resolutions and clear communication with residents. - Investigate disrepair concerns, service failures and property-related complaints across temporary accommodation placements. - Carry out property inspections, tenancy audits and follow-up visits where required. - Work collaboratively with procurement, placement and housing management teams to minimise disruption to residents. - Escalate complex safeguarding, health and safety or property concerns appropriately. - Maintain accurate records, reports and complaint logs on housing management systems. - Monitor trends and recurring issues to support service improvement and better resident outcomes. - Support the wider Temporary Accommodation and Resettlement team with accommodation-related casework when required. - Ensure all work is delivered in line with housing legislation, temporary accommodation policies and information governance requirements. Key Requirements - Experience handling complaints, repairs casework or resident enquiries within a housing or temporary accommodation environment. - Strong background in temporary accommodation, housing management, property management, repairs or maintenance services. - Experience responding to complex complaints, Members enquiries or Ombudsman cases. - Excellent written communication skills with the ability to produce professional and detailed complaint responses. - Strong verbal communication and customer service skills. - Ability to investigate issues thoroughly and manage sensitive conversations with residents professionally and empathetically. - Experience liaising with contractors, landlords, agents and internal departments to resolve repairs and accommodation issues. - Good understanding of housing standards, repairs processes and temporary accommodation challenges. - Ability to manage a busy and varied caseload effectively under pressure. - Strong organisational skills and attention to detail. - Good IT skills and experience updating housing or case management systems. - Understanding of data protection, safeguarding and resident-focused service delivery. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Complaints Officers, Repairs Officers, Temporary Accommodation Officers, Housing Officers and Property Management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 06, 2026
Contractor
We're recruiting an experienced Complaints and Repairs Officer to join a busy Temporary Accommodation and Resettlement service within a London local authority. This role will focus heavily on managing complaints, repairs casework and resident enquiries across temporary accommodation services. You will be responsible for investigating complaints, responding to Ombudsman and Members enquiries, liaising with residents and managing agents, and ensuring repairs and property-related issues are resolved effectively and in line with corporate policies and procedures. The successful candidate will have strong written and verbal communication skills alongside experience within temporary accommodation, housing management, property management, repairs and maintenance, or complaints handling within a local authority or housing setting. The Role - Manage complaints and repairs casework across temporary accommodation services. - Investigate Stage 1 and Stage 2 complaints in line with the council's corporate complaints policy. - Respond to Members enquiries, Ombudsman enquiries and escalated resident concerns within required timescales. - Liaise directly with residents, landlords, managing agents, contractors and internal teams to resolve accommodation and repairs issues. - Draft high-quality written complaint responses, investigation findings and case updates. - Monitor and progress repairs issues within temporary accommodation, ensuring timely resolutions and clear communication with residents. - Investigate disrepair concerns, service failures and property-related complaints across temporary accommodation placements. - Carry out property inspections, tenancy audits and follow-up visits where required. - Work collaboratively with procurement, placement and housing management teams to minimise disruption to residents. - Escalate complex safeguarding, health and safety or property concerns appropriately. - Maintain accurate records, reports and complaint logs on housing management systems. - Monitor trends and recurring issues to support service improvement and better resident outcomes. - Support the wider Temporary Accommodation and Resettlement team with accommodation-related casework when required. - Ensure all work is delivered in line with housing legislation, temporary accommodation policies and information governance requirements. Key Requirements - Experience handling complaints, repairs casework or resident enquiries within a housing or temporary accommodation environment. - Strong background in temporary accommodation, housing management, property management, repairs or maintenance services. - Experience responding to complex complaints, Members enquiries or Ombudsman cases. - Excellent written communication skills with the ability to produce professional and detailed complaint responses. - Strong verbal communication and customer service skills. - Ability to investigate issues thoroughly and manage sensitive conversations with residents professionally and empathetically. - Experience liaising with contractors, landlords, agents and internal departments to resolve repairs and accommodation issues. - Good understanding of housing standards, repairs processes and temporary accommodation challenges. - Ability to manage a busy and varied caseload effectively under pressure. - Strong organisational skills and attention to detail. - Good IT skills and experience updating housing or case management systems. - Understanding of data protection, safeguarding and resident-focused service delivery. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Complaints Officers, Repairs Officers, Temporary Accommodation Officers, Housing Officers and Property Management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are looking for an ambitious, experienced and driven Commercial Legal Officer to work with and support our growing non-healthcare Legal and Compliance team in drafting and negotiating commercial contracts (including, but not limited to, data-as-a-service agreements, software as a service agreements, non-disclosure agreements, master service agreements, consultancy agreements, data protection agreements, intellectual property licensing agreements, variations, and public and private procurement contracts), ensuring data protection compliance, enforcing the group s artificial intelligence policies and procedures, and assisting the head of legal with intellectual property matters where appropriate. A successful candidate will liaise with the wider non-healthcare legal team and commercial stakeholders across the group. What you ll be doing Provision of support in the drafting /review / negotiation of commercial documents and agreements Record management: managing the execution of agreements. Research: ability to research ad hoc points of law and regulation, assimilate new requirements, advise on them to head of legal and the wider group and lead implementation of them with support from the head of legal. Provide support and ensure compliance with global data privacy regimes, using the group s GDPR-linked policies and procedures as a baseline. Monitoring regulatory changes, identifying gaps, supporting the legal team in devising and implementing required actions. Drafting new policies and procedures. What we re looking for Law degree or equivalent. Experience in commercial law (including an understanding of contract law principles). Previous experience and good working knowledge of commercial contracts in an in-house setting or in a law firm as a paralegal. Experience in UK/EU Data Protection Laws and requirements. International elements will also need to be considered, but the candidate will be fully supported by the legal team. Good attention to detail and good organisational skills. Good document management skills. Hard-working, self-motivated, enjoying diverse tasks and early responsibility. Adaptable, friendly, and good team-player; you will be engaging with colleagues both in legal and across the business on a daily basis. Someone who works pragmatically, is commercially minded and factors in the needs of the business when providing legal support. Accordingly, commercial awareness is essential. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 05, 2026
Full time
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are looking for an ambitious, experienced and driven Commercial Legal Officer to work with and support our growing non-healthcare Legal and Compliance team in drafting and negotiating commercial contracts (including, but not limited to, data-as-a-service agreements, software as a service agreements, non-disclosure agreements, master service agreements, consultancy agreements, data protection agreements, intellectual property licensing agreements, variations, and public and private procurement contracts), ensuring data protection compliance, enforcing the group s artificial intelligence policies and procedures, and assisting the head of legal with intellectual property matters where appropriate. A successful candidate will liaise with the wider non-healthcare legal team and commercial stakeholders across the group. What you ll be doing Provision of support in the drafting /review / negotiation of commercial documents and agreements Record management: managing the execution of agreements. Research: ability to research ad hoc points of law and regulation, assimilate new requirements, advise on them to head of legal and the wider group and lead implementation of them with support from the head of legal. Provide support and ensure compliance with global data privacy regimes, using the group s GDPR-linked policies and procedures as a baseline. Monitoring regulatory changes, identifying gaps, supporting the legal team in devising and implementing required actions. Drafting new policies and procedures. What we re looking for Law degree or equivalent. Experience in commercial law (including an understanding of contract law principles). Previous experience and good working knowledge of commercial contracts in an in-house setting or in a law firm as a paralegal. Experience in UK/EU Data Protection Laws and requirements. International elements will also need to be considered, but the candidate will be fully supported by the legal team. Good attention to detail and good organisational skills. Good document management skills. Hard-working, self-motivated, enjoying diverse tasks and early responsibility. Adaptable, friendly, and good team-player; you will be engaging with colleagues both in legal and across the business on a daily basis. Someone who works pragmatically, is commercially minded and factors in the needs of the business when providing legal support. Accordingly, commercial awareness is essential. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are looking for an ambitious, experienced and driven Commercial Legal Officer to work with and support our growing non-healthcare Legal and Compliance team in drafting and negotiating commercial contracts (including, but not limited to, data-as-a-service agreements, software as a service agreements, non-disclosure agreements, master service agreements, consultancy agreements, data protection agreements, intellectual property licensing agreements, variations, and public and private procurement contracts), ensuring data protection compliance, enforcing the group s artificial intelligence policies and procedures, and assisting the head of legal with intellectual property matters where appropriate. A successful candidate will liaise with the wider non-healthcare legal team and commercial stakeholders across the group. What you ll be doing Provision of support in the drafting /review / negotiation of commercial documents and agreements Record management: managing the execution of agreements. Research: ability to research ad hoc points of law and regulation, assimilate new requirements, advise on them to head of legal and the wider group and lead implementation of them with support from the head of legal. Provide support and ensure compliance with global data privacy regimes, using the group s GDPR-linked policies and procedures as a baseline. Monitoring regulatory changes, identifying gaps, supporting the legal team in devising and implementing required actions. Drafting new policies and procedures. What we re looking for Law degree or equivalent. Experience in commercial law (including an understanding of contract law principles). Previous experience and good working knowledge of commercial contracts in an in-house setting or in a law firm as a paralegal. Experience in UK/EU Data Protection Laws and requirements. International elements will also need to be considered, but the candidate will be fully supported by the legal team. Good attention to detail and good organisational skills. Good document management skills. Hard-working, self-motivated, enjoying diverse tasks and early responsibility. Adaptable, friendly, and good team-player; you will be engaging with colleagues both in legal and across the business on a daily basis. Someone who works pragmatically, is commercially minded and factors in the needs of the business when providing legal support. Accordingly, commercial awareness is essential. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 05, 2026
Full time
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are looking for an ambitious, experienced and driven Commercial Legal Officer to work with and support our growing non-healthcare Legal and Compliance team in drafting and negotiating commercial contracts (including, but not limited to, data-as-a-service agreements, software as a service agreements, non-disclosure agreements, master service agreements, consultancy agreements, data protection agreements, intellectual property licensing agreements, variations, and public and private procurement contracts), ensuring data protection compliance, enforcing the group s artificial intelligence policies and procedures, and assisting the head of legal with intellectual property matters where appropriate. A successful candidate will liaise with the wider non-healthcare legal team and commercial stakeholders across the group. What you ll be doing Provision of support in the drafting /review / negotiation of commercial documents and agreements Record management: managing the execution of agreements. Research: ability to research ad hoc points of law and regulation, assimilate new requirements, advise on them to head of legal and the wider group and lead implementation of them with support from the head of legal. Provide support and ensure compliance with global data privacy regimes, using the group s GDPR-linked policies and procedures as a baseline. Monitoring regulatory changes, identifying gaps, supporting the legal team in devising and implementing required actions. Drafting new policies and procedures. What we re looking for Law degree or equivalent. Experience in commercial law (including an understanding of contract law principles). Previous experience and good working knowledge of commercial contracts in an in-house setting or in a law firm as a paralegal. Experience in UK/EU Data Protection Laws and requirements. International elements will also need to be considered, but the candidate will be fully supported by the legal team. Good attention to detail and good organisational skills. Good document management skills. Hard-working, self-motivated, enjoying diverse tasks and early responsibility. Adaptable, friendly, and good team-player; you will be engaging with colleagues both in legal and across the business on a daily basis. Someone who works pragmatically, is commercially minded and factors in the needs of the business when providing legal support. Accordingly, commercial awareness is essential. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Marks Consulting Partners are currently looking for an Accommodation Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Delivering a high-quality, customer-focused service to residents within Temporary Accommodation (TA) and Private Rented Sector (PRS) housing Managing TA and PRS portfolios, ensuring properties meet required standards, compliance and are used efficiently Supporting the procurement and allocation of cost-effective accommodation in line with statutory duties Conducting both planned and ad hoc property inspections, ensuring health & safety and compliance standards are met Managing housing leases and contracts, ensuring landlords and managing agents comply with agreements Supporting residents in TA, providing housing advice and promoting move-on into more sustainable accommodation options Working closely with caseworkers and internal teams to manage placements, including nightly-paid accommodation Handling housing management issues such as ASB, rent arrears, hoarding and tenancy breaches Supporting void and re-let processes, including property set up, sign-ups and tenancy closures Liaising with landlords, agents and contractors to resolve issues and maintain service standards Maintaining accurate records on housing systems and ensuring compliance with GDPR and data standards Assisting with statutory offers, decision letters and discharge of duty notifications Supporting emergency accommodation placements and participating in out-of-hours rotas where required What You Will Need Experience working in a housing, homelessness or accommodation management role within a Local Authority or similar setting Strong knowledge of homelessness legislation, including the Homelessness Reduction Act 2017 Understanding of Temporary Accommodation and Private Rented Sector housing standards and compliance Experience managing housing placements, inspections and working with landlords or managing agents Ability to manage a busy caseload and work to tight deadlines Strong communication skills with the ability to support vulnerable residents and manage challenging situations Good IT skills and experience using housing management systems Ability to work collaboratively with internal teams and external partners Full UK driving licence and access to a vehicle (desirable)
May 05, 2026
Contractor
Marks Consulting Partners are currently looking for an Accommodation Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Delivering a high-quality, customer-focused service to residents within Temporary Accommodation (TA) and Private Rented Sector (PRS) housing Managing TA and PRS portfolios, ensuring properties meet required standards, compliance and are used efficiently Supporting the procurement and allocation of cost-effective accommodation in line with statutory duties Conducting both planned and ad hoc property inspections, ensuring health & safety and compliance standards are met Managing housing leases and contracts, ensuring landlords and managing agents comply with agreements Supporting residents in TA, providing housing advice and promoting move-on into more sustainable accommodation options Working closely with caseworkers and internal teams to manage placements, including nightly-paid accommodation Handling housing management issues such as ASB, rent arrears, hoarding and tenancy breaches Supporting void and re-let processes, including property set up, sign-ups and tenancy closures Liaising with landlords, agents and contractors to resolve issues and maintain service standards Maintaining accurate records on housing systems and ensuring compliance with GDPR and data standards Assisting with statutory offers, decision letters and discharge of duty notifications Supporting emergency accommodation placements and participating in out-of-hours rotas where required What You Will Need Experience working in a housing, homelessness or accommodation management role within a Local Authority or similar setting Strong knowledge of homelessness legislation, including the Homelessness Reduction Act 2017 Understanding of Temporary Accommodation and Private Rented Sector housing standards and compliance Experience managing housing placements, inspections and working with landlords or managing agents Ability to manage a busy caseload and work to tight deadlines Strong communication skills with the ability to support vulnerable residents and manage challenging situations Good IT skills and experience using housing management systems Ability to work collaboratively with internal teams and external partners Full UK driving licence and access to a vehicle (desirable)
Job Title: Property Procurement Officer Department: Property Procurement Reporting to: Procurement Team Leader Location: Luton, Bedford & Milton Keynes Contract Type: Permanent Hours of Work: 40 hours per week (Mon - Fri, 8:30am - 5pm) Salary: £32,100 - £35,845 per annum Do you have a knack for building relationships and securing properties? We're looking for a highly motivated and collaborative Property Procurement Officer to join our team in Luton, Bedford & Milton Keynes. This is a dynamic, field-based role where you will be instrumental in meeting our property sourcing targets and expanding our portfolio. What You'll Be Doing: Source & Secure Properties: Manage your own caseload to source and acquire properties for long-term contracts, ensuring a steady supply in line with business targets and standards. Build Partnerships: Develop and maintain strong, effective relationships with landlords, agents, local authorities, and other key regional stakeholders. Ensure Compliance: Make sure all properties and processes adhere to relevant UK legislation, company policies, and ethical standards. Manage Performance: Monitor and report on key performance indicators (KPIs), contributing to continuous improvement and business excellence across the supply chain. Handle Administration: Take responsibility for all procurement administration, including daily communications (calls, emails) and maintaining accurate records and documentation. What We Offer: A competitive salary of £32,100 - £35,845 . 25 days of annual leave + national bank holidays. A comprehensive benefits package including Westfield Health Membership and a company pension. All necessary equipment provided (laptop, phone, etc.). A supportive team environment with clear opportunities for professional development.
Oct 04, 2025
Full time
Job Title: Property Procurement Officer Department: Property Procurement Reporting to: Procurement Team Leader Location: Luton, Bedford & Milton Keynes Contract Type: Permanent Hours of Work: 40 hours per week (Mon - Fri, 8:30am - 5pm) Salary: £32,100 - £35,845 per annum Do you have a knack for building relationships and securing properties? We're looking for a highly motivated and collaborative Property Procurement Officer to join our team in Luton, Bedford & Milton Keynes. This is a dynamic, field-based role where you will be instrumental in meeting our property sourcing targets and expanding our portfolio. What You'll Be Doing: Source & Secure Properties: Manage your own caseload to source and acquire properties for long-term contracts, ensuring a steady supply in line with business targets and standards. Build Partnerships: Develop and maintain strong, effective relationships with landlords, agents, local authorities, and other key regional stakeholders. Ensure Compliance: Make sure all properties and processes adhere to relevant UK legislation, company policies, and ethical standards. Manage Performance: Monitor and report on key performance indicators (KPIs), contributing to continuous improvement and business excellence across the supply chain. Handle Administration: Take responsibility for all procurement administration, including daily communications (calls, emails) and maintaining accurate records and documentation. What We Offer: A competitive salary of £32,100 - £35,845 . 25 days of annual leave + national bank holidays. A comprehensive benefits package including Westfield Health Membership and a company pension. All necessary equipment provided (laptop, phone, etc.). A supportive team environment with clear opportunities for professional development.
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
Oct 03, 2025
Full time
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
Permanent This role reports directly to the Service Director for Finance, Property & Procurement (151 Officers), and forms part of the wider service management team. The role will also be required on occasion to deputise for the director. The role is responsible for overseeing teams covering capital accounting, treasury management, strategic assets including the Council's commercial property portfolio, estate management and health & safety. The role is diverse with a focus on ensuring the Council's estate is well managed, optimised from a usage perspective and delivers value for money. Please review the job description attached and contact Declan Smyth if you have any further questions or want to have a confidential conversation before applying. We look forward to hearing from you and reviewing your application. Recruitment Timelines Applications will close at midnight on 2nd October. Hays Preliminary Interviews will begin from Monday 29th September through to Wednesday 1st October. Final Interviews will take place on site at West Berkshire Council on Tuesday 7th October. #
Oct 01, 2025
Full time
Permanent This role reports directly to the Service Director for Finance, Property & Procurement (151 Officers), and forms part of the wider service management team. The role will also be required on occasion to deputise for the director. The role is responsible for overseeing teams covering capital accounting, treasury management, strategic assets including the Council's commercial property portfolio, estate management and health & safety. The role is diverse with a focus on ensuring the Council's estate is well managed, optimised from a usage perspective and delivers value for money. Please review the job description attached and contact Declan Smyth if you have any further questions or want to have a confidential conversation before applying. We look forward to hearing from you and reviewing your application. Recruitment Timelines Applications will close at midnight on 2nd October. Hays Preliminary Interviews will begin from Monday 29th September through to Wednesday 1st October. Final Interviews will take place on site at West Berkshire Council on Tuesday 7th October. #
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
Oct 01, 2025
Full time
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
We're representing a respected public sector organisation in North Wales that's seeking a Procurement Officer to strengthen their team. This role offers the opportunity to make a tangible impact on essential services, ensuring purchasing is efficient, compliant, and delivers value for money. Working within a collaborative team, you'll be involved in a variety of procurement activities - from routine purchases to high-value formal tenders - and will play a key role in maintaining best practice processes. The Role Managing procurement activities across goods, services, and works, from initial specification to contract award. Supporting stakeholders with the preparation of tender documentation and evaluation criteria. Using e-procurement platforms to manage supplier engagement and tender submissions. Ensuring all procurement activity is compliant with relevant legislation and organisational policy. Building and maintaining strong supplier relationships and monitoring contract performance. About You Experience in procurement, supply chain, or contract management (public sector experience advantageous). Knowledge of procurement frameworks, compliance rules, and tendering processes. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills and the ability to engage with a range of stakeholders. Proactive, detail-oriented, and committed to delivering value through best practice procurement. What's on Offer Hourly rate of 24 - 26 depending on experience. Initial 12-month contract with the potential to become permanent. Opportunity to work on a diverse portfolio of procurement projects. Supportive and professional team environment. If you're looking for your next challenge in procurement and want to make a positive impact within the public sector, get in touch today for a confidential discussion. Please get in touch today with our Property and Housing Specialist Jonathan Kirby on (phone number removed) for more details on opportunities available, or apply below with your CV Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T and C's, Privacy Policy and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDA
Sep 23, 2025
Seasonal
We're representing a respected public sector organisation in North Wales that's seeking a Procurement Officer to strengthen their team. This role offers the opportunity to make a tangible impact on essential services, ensuring purchasing is efficient, compliant, and delivers value for money. Working within a collaborative team, you'll be involved in a variety of procurement activities - from routine purchases to high-value formal tenders - and will play a key role in maintaining best practice processes. The Role Managing procurement activities across goods, services, and works, from initial specification to contract award. Supporting stakeholders with the preparation of tender documentation and evaluation criteria. Using e-procurement platforms to manage supplier engagement and tender submissions. Ensuring all procurement activity is compliant with relevant legislation and organisational policy. Building and maintaining strong supplier relationships and monitoring contract performance. About You Experience in procurement, supply chain, or contract management (public sector experience advantageous). Knowledge of procurement frameworks, compliance rules, and tendering processes. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills and the ability to engage with a range of stakeholders. Proactive, detail-oriented, and committed to delivering value through best practice procurement. What's on Offer Hourly rate of 24 - 26 depending on experience. Initial 12-month contract with the potential to become permanent. Opportunity to work on a diverse portfolio of procurement projects. Supportive and professional team environment. If you're looking for your next challenge in procurement and want to make a positive impact within the public sector, get in touch today for a confidential discussion. Please get in touch today with our Property and Housing Specialist Jonathan Kirby on (phone number removed) for more details on opportunities available, or apply below with your CV Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T and C's, Privacy Policy and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDA
