683 jobs found

We are recruiting on behalf of a local authority for an experienced Housing Allocations Officer to join a high-performing team responsible for delivering fair, transparent and legally compliant housing services. This is an excellent opportunity for a skilled casework and complaints professional to apply their expertise in a regulated, customer-focused environment, supporting individuals and families in accessing housing services. About the Role You will manage a varied and often complex caseload, ensuring housing applications, allocations and associated enquiries are handled efficiently, sensitively and in line with policy and legislation. The role requires strong analytical ability, sound judgement and a commitment to delivering high-quality outcomes, particularly when dealing with vulnerable individuals or sensitive cases. Key Responsibilities of a Housing Allocations Officer: Manage housing applications, assessments and allocations in accordance with legislation and local policy Investigate and resolve complex or escalated housing cases, complaints and disputes Produce clear, accurate case records, decision letters and reports Ensure compliance with regulatory frameworks, safeguarding requirements and service standards Liaise with internal teams, external partners and stakeholders to support effective service delivery Identify trends, risks and service issues, contributing to continuous improvement initiatives Support customers with empathy and professionalism, particularly in sensitive or high-risk situations About You: Experience managing complex, high-volume caseloads Excellent written communication skills, including report writing and decision-making documentation Strong understanding of fairness, compliance and evidence-based decision making Ability to handle sensitive situations with empathy and professionalism Analytical skills with the ability to identify trends and improve service delivery Experience working with vulnerable individuals and applying safeguarding principles Desirable Experience for this Housing Allocations Officer role: Experience within housing allocations, homelessness services or local government Knowledge of relevant housing legislation and policy frameworks Background in complaints handling, investigations or legal/regulatory work Role Benefits: Hybrid working - 2 days in the office 3 days WFH In person training provided Competitive hourly rate 5 month contract If this Housing Allocations Officer position is of interest, please apply or contact (url removed)

Data Protection Officer (DPO) Location: Dorset (Hybrid) Rate: 350 (A Day) Duration: 3 months (initially) Working Pattern: 3-4 Days Key Responsibilities Act as the organisation's designated Data Protection Officer, maintaining independence and reporting on compliance to senior leadership Lead and oversee compliance with UK GDPR, Data Protection Act 2018, FOIA, and EIR Provide expert, pragmatic advice on data protection, privacy, information security, and records management Manage data protection incidents and personal data breaches, including ICO engagement where required Oversee subject access requests and complex data protection queries Lead and advise on Data Protection Impact Assessments (DPIAs) Embed data protection by design across strategic initiatives, including digital transformation and system change Contribute to governance forums and support ethical and responsible use of data and emerging technologies (including AI) Support and oversee freedom of information compliance alongside specialist colleagues Develop and deliver training and awareness to promote a strong data protection culture Essential Experience Significant experience operating as a Data Protection Officer or senior data protection specialist within a large or complex organisation In-depth, practical knowledge of UK GDPR, data protection legislation, and ICO guidance Proven experience advising senior leaders and managing regulatory risk Experience handling data breaches, incident management, and statutory deadlines Strong stakeholder engagement, communication, and influencing skills Ability to work independently while collaborating across academic, professional, and technical teams Desirable Experience in Higher Education, Further Education, or the public sector Professional or postgraduate qualification in data protection, information governance, legal, or related discipline Experience overseeing FOI/EIR compliance Experience supporting transformation, digital change, or complex system environments

Neighbourhood Officer Islington, London Temp Ongoing Full Time An excellent opportunity has arisen for an experienced Neighbourhood Officer to join a respected Housing Association in Islington, delivering high-quality neighbourhood and tenancy management services to residents across a diverse London community. THE ROLE As a Neighbourhood Officer, you will be responsible for delivering a proactive, resident-focused housing management service, ensuring estates are safe, well-maintained, and communities are supported to thrive. Manage a defined patch, delivering effective tenancy and neighbourhood management services Carry out estate inspections and coordinate routine maintenance in communal areas Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches Work closely with repairs, contractors and internal teams to resolve estate-based issues Support residents with tenancy sustainment and signpost to relevant services Handle resident enquiries, complaints and complex casework in a timely and professional manner Ensure compliance with policies, procedures, and relevant housing legislation THE CANDIDATE The successful candidate will have previous experience working in a similar Neighbourhood Officer, Housing Officer or Tenancy Management role within a Housing Association or Local Authority setting. Strong knowledge of tenancy management and housing legislation Experience managing estate inspections and coordinating communal repairs/maintenance Proven track record of handling ASB and complex resident cases Excellent communication skills with the ability to build relationships with diverse communities Ability to prioritise workloads effectively and manage competing deadlines THE CONTRACT WORKING HOURS Full Time Monday-Friday 9-5 Patch based, Islington LENGTH OF CONTRACT 3 Month Contract, temp-perm RATE The pay for the role is 25.15 per hour LTD company rate. The PAYE equivalent is 21.44 per hour, inclusive of holiday. HOW TO APPLY If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further Know someone perfect for this role? We offer a 250 referral bonus for successful candidate recommendations!

We're recruiting an experienced Homeless Intervention Officer to join a busy local authority housing service, supporting the delivery of a proactive homelessness prevention and relief function. This is a frontline, statutory role focused on early intervention, preventing homelessness and managing crisis cases. You will work directly with vulnerable residents, carrying out assessments, making legal decisions and delivering tailored housing solutions in line with current legislation. The Role - Triage new homelessness approaches, providing advice and early intervention to prevent homelessness - Conduct full homelessness assessments and determine duties in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017 - Develop and manage Personalised Housing Plans, taking all reasonable steps to prevent or relieve homelessness - Make and review statutory homeless decisions, ensuring compliance with legislation and mitigating risk of legal challenge - Assess eligibility for temporary accommodation and support placements into suitable housing options - Carry out detailed interviews, including home visits, to assess housing and support needs - Work collaboratively with landlords, agents, family members and partner agencies to resolve housing issues - Manage complex cases involving safeguarding, domestic abuse, mental health and vulnerable households - Provide advice on a full range of housing options including private rented sector, hostels and social housing - Maintain accurate case records, reports and system updates in line with policy and GDPR requirements - Liaise closely with Temporary Accommodation teams to support move-on into settled housing - Refer cases to specialist services including outreach, mental health and support providers where required - Keep up to date with relevant legislation, case law and best practice to inform decision-making Key Requirements - Experience working in a homelessness, housing options or prevention role within a local authority - Strong knowledge of homelessness legislation including Housing Act 1996 and Homelessness Reduction Act 2017 - Experience making or supporting statutory homelessness decisions - Ability to manage complex and high-risk cases involving vulnerable residents - Experience developing and managing Personalised Housing Plans - Strong communication skills, with the ability to handle difficult conversations sensitively - Experience working collaboratively with internal teams and external partners - Ability to manage a busy caseload and prioritise effectively - Strong IT skills and experience maintaining accurate case records What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Homelessness Officers and Prevention Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Are you passionate about supporting tenants and landlords in navigating the complexities of housing legislation? Do you have a keen understanding of tenancy rights and a drive to make a difference in your community? If so, we have an exciting opportunity for you! Join our public sector clients' dynamic Housing Services team as a Tenancy Relations Officer ! In this vital temporary role, you will be instrumental in ensuring compliance with housing laws while advocating for tenant rights under the Protection from Eviction Act 1977 and the upcoming Renters Rights Act 2025. Due to the investigative and enforcement responsibilities this role may suit someone with Private Sector Housing or Fraud experience also. This is a full time role (36 hours each week, Monday to Friday) and based in our clients' office in Haywards Heath (Mid Sussex) for 2 days each week. Access to own transport is desirable as some travel in the district may be required. Key Responsibilities: Tenant Protection & Enforcement: - Investigate complaints of illegal eviction and landlord harassment, utilizing your expertise in the Protection from Eviction Act 1977. - Enforce tenants' rights by preparing case files for fines or prosecution, and using PACE powers to interview suspects. - Collaborate with legal teams and present cases in court as necessary. Implementing the Renters Rights Act 2025: - Advise landlords and tenants on new legal obligations, including the abolition of Section 21 'no fault' evictions. - Contribute to policy development to reflect legislative changes. Advice & Advocacy: - Provide impartial advice to tenants and landlords on rights and responsibilities. - Support vulnerable tenants facing eviction, ensuring they are informed of their options. Partnership Working: - Collaborate with internal departments and external bodies for coordinated responses. - Deliver training and briefings to colleagues and stakeholders on tenancy relations. Case Management & Reporting: - Maintain accurate records and prepare detailed reports for enforcement actions. - Provide regular performance reports to management to meet key performance indicators (KPIs). What We're Looking For: A motivated individual with a solid understanding of housing and tenancy laws. PACE-trained (Police and Criminal Evidence Act 1984), with a proactive approach to conflict resolution and legal compliance. Excellent communication skills, with the ability to engage effectively with diverse audiences. A team player who thrives in a collaborative environment and is committed to making a positive impact. Why should you apply? Be part of a dedicated team focused on improving housing services and tenant rights. Opportunity to contribute to meaningful change in the community. Competitive hourly rate and a supportive work environment. If you're ready to take on this rewarding challenge and make a real difference, we want to hear from you! Apply today and embark on a fulfilling journey in social housing as a Tenancy Relations Officer.

We're looking for a long term temp admin role within the Worthing Court, to join a fast paced office as part of the admin team. Overview Full time - 37 hours per week Monday - Friday Long term temporary ongoing role Pay - £12.36 - £13.25 per hour Location - Worthing Start date - ASAP Key Responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on the in house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agendas, joining instructions, handouts, etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions, etc., according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees, including the use of chip and pin. Handling counter (face to face), written and telephone enquiries. Working as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. Working as a team to problem solve, assess the impact of new SOPS, and contribute to small projects. Undertaking ad hoc roles within the band such as Jury Bailiff Officer, L+D Co ordinator, H+S roles. Processing Casework Preparing standard documentation and information, court orders, claims, fines and fees, legal aid. Accurately interpreting the information required on a court file. Maintaining workload targets in terms of throughput and accuracy. Checking and Verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans, etc., against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Cross checking and validating work completed by others, as required. If you are interested in this position, please apply below. Brook Street is proud to support the Armed Forces Covenant and, as a Disability Confident Leader, offers a guaranteed interview to veterans, spouses/partners of military personnel and candidates with a disability who meet the essential criteria.

We are looking for a detail-oriented and proactive Property Data Officer to support the effective management, storage and reporting of property and asset information on a 3 month initial contract basis. In this important role, you will act as the officer for property information, ensuring records relating to land and building assets are accurately captured, maintained and stored in line with legal and organisational requirements. You will provide advice on property data processes, support reporting and data management activities, and help ensure it meets its obligations for asset record keeping and information governance. Key Responsibilities Manage and maintain property information systems and databases Ensure accurate capture, storage and reporting of property records Provide advice on policies, procedures and documentation relating to property data Support compliance with statutory and corporate asset recording requirements Produce reports and data analysis to support property and asset management activities Undertake a range of property-related administrative and operational duties About You You will have strong organisational skills, excellent attention to detail, and experience working with property, asset or information management systems. You will be confident handling data, improving processes, and working collaboratively with colleagues across services. You will also have experience with GIS. Experience within property, local government or asset management environments is desirable. Day Rate: £375 per day UMB

Part Time Finance Manager Barnsley - 20 hours per week Up to 40,000 (Full Time Equivalent) + Benefits + Great Culture The Opportunity: This is a great opportunity to join a long-standing and growing organisation with a strong customer-focused approach and a supportive working culture. The business works closely with a wide range of clients across the UK and has built an excellent reputation for reliability and service delivery. The role will involve managing cash flow, monitoring company income and expenditure, and ensuring invoices, payments and employee expenses are processed accurately and on time. You'll also produce monthly financial reports, support budgeting and forecasting activities, and provide financial insight to senior management. The role would suit someone who enjoys working independently, taking ownership of financial processes, and contributing to the wider success of a growing organisation. With close collaboration across departments and direct involvement in financial planning, this position offers variety and the chance to make a real impact. The Responsibilities: Monitor company cash flow and ensure funds are managed effectively to support operational needs. Produce regular cash flow forecasts and financial reports for senior leadership. Support and lead budgeting processes across the business. Prepare financial forecasts and analyse trends to identify opportunities for improvement. Oversee purchase and sales invoices, ensuring payments and collections are processed on time. Review employee expenses and ensure compliance with company procedures. Produce accurate monthly financial reports for management and stakeholders. Ensure compliance with financial regulations and accounting standards. Maintain positive working relationships with suppliers and customers. Resolve finance-related queries or disputes efficiently and professionally. Ensure financial processes meet regulatory and internal policy requirements. Act as a key point of contact for finance-related enquiries. Build strong relationships across departments to support the wider business. The Person: Must have previous experience in a finance role, ideally in an SME environment. Experience using accounting software and advanced. Strong attention to detail and accuracy. Professional written communication skills. Understanding of financial regulations and compliance. Excellent communication and interpersonal skills. This is a great opportunity for someone from a Finance Officer, Management Accountant, Assistant Finance Manager, Finance Manager, Senior Finance Assistant, Accounts Manager or similar. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Job Title: Housing Liaison Team Leader Location: London Borough of Newham Contract Type: Temporary Rate: 26.13 PAYE hour Are you passionate about housing and eager to make a positive impact in your community? Our client is searching for a dynamic and experienced Housing Liaison Team Leader to spearhead a team dedicated to providing top-notch housing management services in Newham. About the Role: As the Housing Liaison Team Leader, you will lead a team of Housing Liaison Officers and Resident Service Officers, ensuring services are customer-centred and delivered to the highest standard. This is a hands-on leadership role where your efforts will directly enhance the quality of life for residents across the borough. What You'll Be Doing: Lead and Support Your Team: Motivate and manage your team to deliver excellent housing services. Conduct one-on-ones, appraisals, and support staff development. Deliver Excellent Housing Services: Oversee mixed tenure properties, manage tenancy conditions, and ensure regular estate inspections. Tackle Anti-Social Behaviour: Handle ASB cases promptly, working closely with enforcement teams and maintaining accurate case records. Community Engagement: Support community activities and collaborate with internal and external partners to enhance neighbourhood safety. Health, Safety, and Compliance: Ensure your team adheres to health and safety policies and procedures. Escalations and Complaints: Be the first point of contact for complex inquiries, ensuring fair and timely resolutions. What We're Looking For: Proven experience managing a high-performing team. Strong background in housing management and knowledge of housing law. Ability to engage positively with residents, even in challenging situations. Strong organisational skills and sound judgement. Personal Qualities: A genuine commitment to delivering excellent housing services. Flexible, empathetic, and approachable leadership style. If you're ready to take the next step in your career and make a difference in the community, we want to hear from you! Join our client in shaping a brighter future for residents in Newham. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We're growing in the Oxfordshire area and we're excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Greenham Office 1 day a week, with extensive travel across the Oxfordshire area. You'll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies. The Role: As a Housing Officer , you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services. You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive. What you'll be doing: Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality Acting as a trusted point of contact for customers Building relationships with local authorities, community groups, and partner agencies Using data insights to improve services and ensure compliance with legislation and regulations Supporting neighbourhood improvements and shaping services based on the voice of our customers Maintaining accurate customer records and ensuring data is used responsibly Promoting SNG's values and culture of collaboration, safety, and inclusion What we're looking for: Experience delivering tenancy, lease, or neighbourhood management services Strong communication and relationship-building skills, with the ability to influence and resolve complex issues A collaborative approach, working across teams and with external stakeholders Good knowledge of landlord services and the ability to apply this in practice A customer-first mindset, with a track record of achieving positive outcomes Confidence using digital tools to support service delivery A full driving licence and access to your own vehicle

Director of Estates and Facilities, Care Home Provider, Essex, Cambs, Beds, c£65k (negotiable) plus £5k car allowance and package My client, a care home provider with 11 care homes across Kent, Essex, Cambridgeshire and Bedfordshire, is recruiting a Director of Estates and £70k plus car and benefits. The director for Estates and Facilities is responsible for; All maintenance issues relating to the property portfolio by managing a team of contracted maintenance officers and specialist contractors, and by undertaking regular inspections of the homes. Managing and setting up maintenance contracts; be able to manage and deliver all aspects of planned, reactive and cyclical maintenance plus minor works projects within a regional area within agreed budgets to ensure the existing estate is managed efficiently, effectively, and in compliance with all statutory obligations and Company objectives. Purchasing items and services through quotes and tenders. This will involve a substantial amount of cost / benefit analysis. Monitoring and reporting on the supply chain performance will be required. Manage and oversee project work relating to the refurbishment of the buildings from inception to completion, as well as undertaking regular reviews of the maintenance services alongside developing and implementing a planned preventative maintenance system. Responsible for all Health and Safety matters including policy and practice for the organisation. Extensive knowledge of current legislation and good practice, be able to effectively communicate Health and Safety matters to staff through verbal and written communication, and have significant experience carrying out and implementing fire and general risk assessments and audits. Person Specification & Skills; A highly motivated problem solver who has experience of the health care industry, is able to work autonomously, is a good organiser and able to manage priorities effectively, and has prior experience in managing multi-site operations. Hold a current I.O.S.H qualification, valid UK driving License.

Interim Finance Officer job in Plymouth Interim School Finance OfficerOrganisation: School based in Plymouth Start: ASAP - likely to be up to 6 months in lengthWorking policy: 5 days onsite unless agreed reasons with line managerSalary: Up to £28 per hour (37 hours per week) Role PurposeTo provide high-quality, school-facing financial leadership and business partnering across a portfolio of academies, supporting strong financial management, compliance and long-term sustainability across the Trust.The role works closely with Headteachers, Office Managers and senior leaders, ensuring financial integrity, robust planning and effective use of resources across schools. Key Responsibilities Act as the primary finance lead for allocated schools, providing guidance, challenge and supportDeliver strategic financial insight, modelling and scenario planning to inform decision-makingLead preparation of multi-year budgets, forecasts and monthly outturns, challenging assumptionsStrengthen and monitor financial controls and compliance across schoolsSupport year-end processes, accruals and correct treatment of restricted and unrestricted fundsReview staffing costs, payroll variations and affordability of staffing decisionsDeliver ad-hoc financial analysis, costings and scenario modelling for senior leadersProvide finance training and ongoing support to school Office ManagersEnsure compliance with Trust policies, DfE requirements and audit standardsLiaise with Local Authorities, auditors and other external bodies as required Systems & ToolsThe Trust uses PS Financials (accounting) and IMP (budgeting)Experience with these systems is desirable, but not essentialStrong Excel skills are essential, including financial modelling and data analysis Candidate ProfileStrong experience in finance, management accounting or school financeConfident providing financial challenge and insight to senior and non-finance stakeholdersHighly organised, analytical and comfortable managing competing prioritiesExcellent communication and distinguishabilities skillsExperience across multi-site or complex organisations desirable #

Opportunity Overview We are looking for a highly organised and detail-focused Compliance and Regulatory Services Officer to join the School of Health and Society. This is a key role supporting the delivery of regulatory, accreditation and audit activity across a large and complex academic portfolio. You will work closely with academic and professional services colleagues, as well as external regul click apply for full job details

Finance & Procurement Officer job in Radstock Your new company An exciting new role in Radstock for a forward-thinking organisation that prides itself on a culture of collaboration, transparency, and excellence. Your new role We are looking for a highly analytical professional with a background in procurement, contract management, or public-sector finance. You should be someone who thrives in a demanding environment with strong commercial acumen alongside a focus on compliance. Key Responsibilities Manage end-to-end tender processes, from drafting specifications to awarding contracts, ensuring full compliance. Maintain a central contract register to identify renewal opportunities and drive savings. Provide clear management reporting in order to support procurement decision making. Act as a bridge, guiding procurement decisions and informing budget setting. Monitor Service Level Agreements (SLAs) and energy supplies to ensure maximum value and efficiency. Support internal audits and statutory year-end processes to maintain rigorous financial controls. What you'll need to succeed Qualified or part qualified accountants ( desirable). Training packages can also be provided for further CPD Highly analytical with the ability to scrutinise and interpret financial information to drive informed decision making and strategic procurement Sets and maintains high standards of delivery with attention to detail being essential Responds professionally to requests Experience of procurement, contract management or public-sector finance Experience in financial operations, including budget monitoring and reporting What you'll get in return Parking Study support Hours: 8.30am - 4.30pm ( Monday - Thursday), 8.30am - 4.00pm ( Friday) 26 days holiday + Bank Holidays Access to a government pension scheme Sick pay scheme EAP What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

W Talent is now working exclusively as the outsourced recruitment partner for Independent Forgings and Alloys, based in Sheffield. Due to continued expansion, the business is now looking to recruit a new Quality and Certification Officer, to join the team. Company Details Independent Forgings and Alloys Ltd (IFA) sits uniquely as the only single sited forge with open-die radial, press, hammer & ring rolling AND closed-die extrusion, drop stamp and blade forging in the world. Through our extensive forging capabilities and processes, we offer a fully integrated metals service centre: from ingot/billet and forging through to fully tested and released machined products. Job Vacancy As the Quality and Certification Officer, you will be based at the Sheffield manufacturing site, reporting to the Certification Lead. You will play a key role in reviewing internal documentation and producing final certification packs in line with customer requirements. This is a days-based position within a busy manufacturing environment, requiring strong attention to detail and organisational skills. You will work closely with production, quality, logistics and customers to ensure documentation is accurate, compliant and issued on time. Key Responsibilities Review internal documentation to ensure compliance with customer purchase order requirements Produce final release documentation, including Certificates of Conformity and FAIR packages Prepare additional despatch documentation as required Liaise with internal departments to ensure product and documentation accuracy Communicate with customers regarding certification packs, amendments and queries Support internal audits in line with the audit schedule Assist with external audits and customer site visits Maintain and update vendor approval records Ensure documentation systems are accurately maintained Work closely with logistics, warehousing and plant teams to support operational delivery Qualifications and Experience Experience within a manufacturing or engineering quality or certification environment Understanding of quality procedures and documentation processes Strong attention to detail and high level of accuracy Proficiency in Microsoft Excel, Word and Windows-based systems Excellent organisational and communication skills Ability to manage workload in a fast-paced environment Proactive and flexible approach to work Salary Information This is a Monday to Friday, days-based position located in Sheffield with a starting salary of 22,000 - 26,000, depending on background experience. This opportunity provides clear progression into Customer Quality Officer and Quality Engineer roles within a stable and established business. Additional Benefits A permanent role with Training and Development opportunities. 33 days holidays. Pension scheme - 5% contribution. Bonus scheme and Westfield cash plan Level 1. On-site parking is available. This position is being recruited by W Talent Recruitment exclusively who will be conducting the first stage, pre-screen interview. Any questions please contact Glyn Dobb at W Talent directly.

Site Manager Social Housing Roofing & Cladding Location: Hampshire Contract: Temp to Perm Initial Duration: 20 weeks, moving onto the next project thereafter We are looking to appoint an experienced Site Manager to join a growing social housing roofing and cladding contractor. This Site Manager role will involve delivering roofing and cladding remediation works across occupied flats and houses. The successful Site Manager will play a key role in ensuring works are delivered safely, on programme, and to the required compliance standards. This is a temp to perm Site Manager opportunity with long-term work available, and the Site Manager will move straight onto the next project in Hampshire following the initial 20-week contract. Key Responsibilities Day-to-day management of roofing and cladding remediation projects within social housing Managing and supervising roofing teams and subcontractors on site Ensuring strong Health & Safety compliance at all times, including regular inspections and clear site signage on display Managing works in occupied properties , maintaining a professional approach at all times Working closely with Resident Liaison Officers (RLOs) to ensure residents are kept informed and disruption is minimised Overseeing site documentation, compliance records, permits, and reports Confident use of IT systems to complete reports, audits, and compliance paperwork Requirements Proven experience as a Site Manager within social housing roofing and/or cladding Strong knowledge of Health & Safety legislation and best practice IT literate , with experience completing digital reporting and compliance systems All valid and in-date tickets, including: SMSTS Asbestos Awareness CSCS card preferred Working at Heights First Aid (preferred) Experience managing multiple trades and delivering projects safely and on time What s on Offer Temp to perm Site Manager position, with Salary, Car and package thereafter Initial 20-week contract with immediate start Ongoing project pipeline across Hampshire Stable opportunity with a specialist social housing contractor For more information please send up to date CV to (url removed) and i will get back to you asap

Contact Centre Senior Manager Salary: £53,451 - £57,186 Contract: Permanent, full time Location: West Yorkshire Police Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? This is a key position within West Yorkshire Police s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, staff and partner agencies. You will lead and motivate teams to deliver a high quality, timely and professional service while ensuring the smooth delivery of emergency and non emergency communications. As a senior manager, you will play a critical role in shaping service performance, supporting staff wellbeing, driving continuous improvement and ensuring compliance across multiple operational functions. You will also act as a vital liaison point co ordinating communication and service delivery between internal departments, the public and external agencies. This is an excellent opportunity for an experienced leader with strong operational insight, excellent people skills and a passion for delivering public focused service excellence in a demanding and rewarding environment. Role and Responsibilities As a Senior Manager, you will hold a pivotal responsibility in ensuring the effective leadership, strategic direction and operational performance of the Contact Directorate. Key Duties: • Lead by example, upholding the Police Code of Ethics and ensuring staff consistently reflect Force values • Manage staff performance, attendance and wellbeing in line with policies and procedures. • Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment • Drive continuous improvement through operational planning, efficient resource coordination and preventative policing approaches • Ensure compliance with HMICFRS, national standards and Force strategies through effective partnership working • Monitor and evaluate performance to improve service delivery, user satisfaction and service recovery • Provide clear, ethical operational advice to internal and external stakeholders. • Support budget management, including funding negotiations, contract oversight and efficient resource use • Develop staff capability through targeted support, skills development and behavioural guidance • Oversee the maintenance and continuity of technological systems, ensuring effective procedures and resource allocation Expectations To succeed in this role, you will be expected to: • Communicate effectively with staff, partner agencies and senior stakeholders • Demonstrate strong leadership, analytical and decision making skills • Apply operational knowledge to support service delivery improvements • Work confidently with policies, risk management processes and operational planning • Manage high pressure workloads and make timely, informed decisions • Maintain a flexible and adaptive approach within a demanding environment • Operate collaboratively across districts and specialist departments Essential Criteria • Proven senior managerial experience in a large commercial or public sector call centre environment • Strong written, verbal and interpersonal communication skills • Strong analytical, leadership and innovation capabilities • Experience of change management • Knowledge of financial and budgetary principles • Experience working within a Contact Centre environment • Ability to share managerial responsibility for approximately 650 staff • Ability to analyse information and produce detailed reports • Knowledge of GDPR, the Computer Misuse Act, MOPI and Force policies • Basic understanding of budgeting, financial systems and contract management • IOSH Managing Safely (or equivalent) • Willingness and ability to travel across West Yorkshire and attend local, regional and national meetings Benefits West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service plus bank holidays (bank holidays to be worked on a rota basis, incurring additional compensation) • Office based SLT across the force as required • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card and membership to the Company Shop (membership fees to be paid by employee) • Access to Employee Assistance Service accessible 24/7, providing counselling and financial advice for you and your immediate relatives • Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) This post will close at 23:55 hours on 9th May 2026 How to Apply Join us in leading a vital operational function that supports communities across West Yorkshire The vacancy will close on 09/05/2026 at 23:55 hours. The successful candidate will be subject to personal and financial vetting checks prior to appointment.

Positive Employment is currently recruiting for a Repairs and Maintenance Team Leader for our client a government organisation in Loughborough. The successful post holder will protect tenants' health and wellbeing by proactively identifying, diagnosing, and specifying effective solutions for damp, mould, and condensation issues across the council's housing stock, ensuring compliance with statutory obligations, housing standards, and best practice. This role is a temporary contract initially for 6 months with the possibility to extend. This role is 4 days on site. 1 day in the office. Duties and Responsibilities but not limited to: Undertake comprehensive inspections of homes to investigate reports of damp, mould growth, condensation, water ingress, and related defects. Diagnose root causes, including building defects, ventilation failures, heating performance, lifestyle factors, and environmental conditions. Assess risks under the Housing Health and Safety Rating System (HHSRS), with particular focus on vulnerable households. Specify appropriate remedial works, including structural repairs, damp-proofing solutions, ventilation upgrades, insulation improvements, and mould treatment. Prepare clear schedules of work, technical specifications, and cost estimates for inclusion in repairs and planned works programmes. Ensure specifications align with council standards, Building Regulations, and approved contractor frameworks. Communicate findings and solutions clearly and sensitively to tenants, supporting resident understanding and cooperation. Provide professional advice to Housing Officers, Repairs Teams, Complaints Teams, and Environmental Health where required. Support early intervention and prevention strategies to reduce repeat cases and service demand. Ensure all activity complies with the Housing Act, HHSRS, Building Regulations, and policies. Inspect works in progress and post-completion to assure quality, effectiveness, and value for money. Contribute technical input to complaints responses, Ombudsman cases, Member enquiries, and legal disrepair claims. Maintain accurate property records, inspection notes, photographs, and reports on housing management systems. Identify trends and systemic issues across the housing stock and contribute to service improvement initiatives. Support the development of damp and mould policies, procedures, and staff guidance Personal Requirements: Significant experience surveying damp and mould issues within social housing or local authority settings. Strong knowledge of residential building pathology and traditional and modern construction methods. Detailed understanding of housing legislation, regulation, and landlord responsibilities. Experience working in occupied homes and managing sensitive customer situations. Qualification in Building Surveying, Construction, Property, or related discipline (HNC/HND, degree, or equivalent experience) (desirable). Damp, mould, or building pathology-related training or certification (desirable). Full UK driving licence and ability to travel across the housing stock. Working Hours: 37hrs / Monday - Friday Pay: £32.84 per hour Please note this role is within the scope of IR35.

An Institute in London are seeking a CRM Officer to lead the management of their ticketing system, support colleagues with training, undertake internal fixes and to liaise with their external technical team. This role is pivotal in managing and improving their CRM systems and processes, building good internal and external relationships and highlighting developments and improvements to improve internal ways of working. Key Responsibilities: CRM Management & Data Integrity: Management of the CRM ticketing system. Reviewing requests and triaging them, undertaking non-technical internal fixes Working with external technical suppliers to manage technical tickets, deadlines and any issues Manage the integrity of data within the CRM, undertaking regular data reviews, de-duplications and cleansing processes Manage permissions Training of new starters and existing staff, undertaking 1-2-1 training and group sessions Develop and generate reports, dashboards, and visualisations to track key performance indicators (KPIs) and business metrics. To develop and run robust testing regimes to ensure automated processes are fit for purpose and meet business needs Being the first point of contact for staff and external suppliers Process Improvement & Automation: Analyse inefficiencies in current business workflows and identify CRM optimisation opportunities. Develop process maps, streamline workflows, manage user permissions, and implement automation to enhance overall operational efficiency. Development of CRM policies to ensure consistency and compliance. Maintain system performance, addressing inefficiencies whilst aligning CRM governance with organisational goals. Experience Required Knowledge of data management, system integration, automation processes (Databases, Power Apps) and AI technology. Advanced Excel skills and familiarity with other business systems ( LMS, CMS, etc.) SQL expertise Understanding of GDPR compliance and data governance Experience of working with Dynamics 365 CRM and having an understanding of the back-end design Strong analytical and problem-solving skills for driving impactful solutions Having the ability to foresee system improvements that will benefit ways of working Management of a ticketing system Delivery of CRM training to staff and development of training guides

A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to 41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current and former tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears. Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform. Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies. Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements. Attending liaison meetings with Local Authorities and other external agencies as required Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly. Being responsible for the collection of rental income and other housing related debts. Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge. Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact. Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments. Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity. Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required. Preparing all paperwork for the service of notices, possession proceedings and evictions. Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases. Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late May 2026. Only applicants who feel they meet the above criteria need apply.