Jonathan Lee Recruitment Ltd
Kinver, West Midlands
Senior Business Development Manager - Defence Working on an exclusive basis, we are supporting Associated British Ports - ABP, to identify a NEW strategic Senior Business Development Manager on an initial 2-year fixed term contract, to further expand their defence sector activities. As the largest port operator in the UK, this position of Senior Business Development Manager will report to and work alongside the Port Director/CEO and is to deliver commercial growth for defence related activity through ABP's land and facilities, whether through existing links with the Ministry of Defence and similar relationships or, through private company / organisation attraction. Specifically, the role will identify, target, negotiate and manage contracts with Defence customers and contractors (including Defence Primes and their supply chains), ensuring compliant, profitable and resilient long-term partnerships. Indicative clients are defence stakeholders including MoD, DE&S, BAE, Babcock, QinetiQ and other key integrators, as well as SME's and other organisations. Recognising the prominence of their existing operations close to UK maritime/water locations, as well as the considerable land and facilities development opportunities which exist in secure relating locations, the Senior Business Development Manager will specifically: - Develop and deliver ABP's Defence commercial strategy aligned with regional and group priorities. - Identify market opportunities related to Defence estate, ship visits, laybys, logistics, training, R&D activities and infrastructure projects. - Prepare, lead and negotiate tenders, bids and multi-year commercial agreements. - Work closely with Strategy, Property and Operations to build Defence offerings aligned to capability and port assets. In addition: - Own the commercial lifecycle: pricing, terms, negotiation, contract mobilisation and renewals. - Ensure clarity of scope, service levels and KPIs for all Defence customers. - Track and manage revenue performance, identifying risks and opportunities. o Consideration on Security will need to be made on potential customer interests from outside of the UK. - Ensure that all property business at both Regional and Group level is conducted in a manner that complies with relevant legislation, ABP and environmental regulations & guidelines. - Support and manage bid and tender delivery and include: o Programme integration and development o Internal company communication and customer integration o Target added-value content and future programme inclusion - Represent ABP at events and forums. - Report internally on opportunity and project status as well as provide direction on timing plans and revenue prospects. - Maintain close alignment with port leadership teams, operations, marine, safety, and legal. - Support Group initiatives that involve Defence estate, property agreements or infrastructure partnerships. Coordinating with Property on Defence estate leases, easements and long-term land arrangements. - Work closely with Finance Business Partners for forecasting, pricing and margin review. - Contribute to defence-related capital projects, feasibility studies and business cases. - Provide commercial insight for major Defence port developments or infrastructure upgrades. To support this position, suitable candidates should/will have the following experience levels: - Experience working with MoD and defence Primes. - Proven commercial management experience within defence, marine, logistics, infrastructure or government contracting. - Strong negotiation and contract management skills. - Demonstrated ability to work with complex stakeholders and sensitive programmes. - Financial literacy with experience in pricing, revenue modelling and contract performance analysis. - Excellent communication skills and ability to work cross-functionally. - An effective network within the Defence Industry. - Understanding of port operations, marine services, supply chain or major infrastructure delivery. - Degree in Business, Commercial, Law, Engineering or related field (or equivalent experience). - Professional commercial or procurement certification desirable (e.g., CIPS, IACCM/WorldCC). This is a strategically focused position seeking a commercially experienced professional. With defence sector awareness being a MUST, you should be able to support security clearances and can support working on a hybrid/remote basis, being able to travel as required. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
May 15, 2026
Contractor
Senior Business Development Manager - Defence Working on an exclusive basis, we are supporting Associated British Ports - ABP, to identify a NEW strategic Senior Business Development Manager on an initial 2-year fixed term contract, to further expand their defence sector activities. As the largest port operator in the UK, this position of Senior Business Development Manager will report to and work alongside the Port Director/CEO and is to deliver commercial growth for defence related activity through ABP's land and facilities, whether through existing links with the Ministry of Defence and similar relationships or, through private company / organisation attraction. Specifically, the role will identify, target, negotiate and manage contracts with Defence customers and contractors (including Defence Primes and their supply chains), ensuring compliant, profitable and resilient long-term partnerships. Indicative clients are defence stakeholders including MoD, DE&S, BAE, Babcock, QinetiQ and other key integrators, as well as SME's and other organisations. Recognising the prominence of their existing operations close to UK maritime/water locations, as well as the considerable land and facilities development opportunities which exist in secure relating locations, the Senior Business Development Manager will specifically: - Develop and deliver ABP's Defence commercial strategy aligned with regional and group priorities. - Identify market opportunities related to Defence estate, ship visits, laybys, logistics, training, R&D activities and infrastructure projects. - Prepare, lead and negotiate tenders, bids and multi-year commercial agreements. - Work closely with Strategy, Property and Operations to build Defence offerings aligned to capability and port assets. In addition: - Own the commercial lifecycle: pricing, terms, negotiation, contract mobilisation and renewals. - Ensure clarity of scope, service levels and KPIs for all Defence customers. - Track and manage revenue performance, identifying risks and opportunities. o Consideration on Security will need to be made on potential customer interests from outside of the UK. - Ensure that all property business at both Regional and Group level is conducted in a manner that complies with relevant legislation, ABP and environmental regulations & guidelines. - Support and manage bid and tender delivery and include: o Programme integration and development o Internal company communication and customer integration o Target added-value content and future programme inclusion - Represent ABP at events and forums. - Report internally on opportunity and project status as well as provide direction on timing plans and revenue prospects. - Maintain close alignment with port leadership teams, operations, marine, safety, and legal. - Support Group initiatives that involve Defence estate, property agreements or infrastructure partnerships. Coordinating with Property on Defence estate leases, easements and long-term land arrangements. - Work closely with Finance Business Partners for forecasting, pricing and margin review. - Contribute to defence-related capital projects, feasibility studies and business cases. - Provide commercial insight for major Defence port developments or infrastructure upgrades. To support this position, suitable candidates should/will have the following experience levels: - Experience working with MoD and defence Primes. - Proven commercial management experience within defence, marine, logistics, infrastructure or government contracting. - Strong negotiation and contract management skills. - Demonstrated ability to work with complex stakeholders and sensitive programmes. - Financial literacy with experience in pricing, revenue modelling and contract performance analysis. - Excellent communication skills and ability to work cross-functionally. - An effective network within the Defence Industry. - Understanding of port operations, marine services, supply chain or major infrastructure delivery. - Degree in Business, Commercial, Law, Engineering or related field (or equivalent experience). - Professional commercial or procurement certification desirable (e.g., CIPS, IACCM/WorldCC). This is a strategically focused position seeking a commercially experienced professional. With defence sector awareness being a MUST, you should be able to support security clearances and can support working on a hybrid/remote basis, being able to travel as required. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Job title: Business Development Manager (Logistics, Suppy Chain or Ports) Location : Dover Salary: c. 52,000 Hours : Monday to Friday, 37.5 hours per week The role: We are seeking a proactive, customer-focused Business Development Manager to join our client's growing team. The role will support the development of general cargo services and play a key part in driving new business opportunities. Benefits: 5 weeks annual leave + bank holidays Birthday leave Free Parking Generous contributory pension scheme Discretionary annual bonus scheme Private Health Care Life assurance Employee assistance programme 3rd party discounts Cycle to work scheme Benefits and reward platform Employee volunteering scheme Key responsibilities as the Business Development Manager would be: Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses Support customer onboarding and align operational requirements across internal teams. Maintain regular engagement to identify service improvements and upsell opportunities Produce and maintain account management plans. Identify and qualify new commercial leads through networking and market insights. Support the preparation of proposals, tenders and customer presentations. Gather operational and financial data to support business cases and forecasting. Contribute to sales pipeline updates and support negotiations. Work closely with other teams to ensure customer expectations are met. Monitor service performance, escalating any issues or improvement needs. Support rate and tariff updates through materials preparation and customer communication. Maintain accurate KPI tracking for general cargo accounts within the CRM. Attend industry and trade events, ensuring leads are captured and followed up. Gather and share market intelligence on competitors, cargo flows and opportunities. Maintain accurate CRM records and prepare routine reports on market activity and customer performance. Assist in developing internal and external presentations and documents. Ensure compliance with relevant quality, safety, security and sustainability standards. Support commercial project delivery by coordinating tasks and monitoring progress. Contribute to discussions on improving service quality and operational efficiency. Support strategic initiatives led by the Head of Business Development. What success would look like as a Business Development Manager: Growth in general cargo revenue year-on-year. Strong customer retention and positive service feedback. Accurate, timely CRM updates and high-quality customer materials. Effective support across proposals, projects, events, and internal activities. Consistent delivery of key reports, insights, and commercial outputs. Experience and skills required: Experience in account management or business development in Logistics, Supply Chain or Port operations. Strong customer relationship management skills across multiple accounts. Understanding of supply chain operations and basic financial principles. Competent user of Microsoft Office. Ability to engage and influence senior stakeholders. Passion for growth, innovation and developing new supply chain solutions. Confident public speaker and effective external representative. Strong analytical skills with the ability to interpret market data Skilled in negotiation and constructive conflict management. Collaborates effectively with Marketing and cross-functional teams. Inclusive, adaptable and enthusiastic in a fast-paced setting. Strong written and verbal communication skills. Excellent planning, organisation, and attention to detail. Role model for integrity, respect and positive team culture. A full UK driving licence. Desirable: Project management experience Knowledge of quality, security or food safety standards Understanding of regulatory frameworks Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on (phone number removed) or email (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles. The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.
May 15, 2026
Full time
Job title: Business Development Manager (Logistics, Suppy Chain or Ports) Location : Dover Salary: c. 52,000 Hours : Monday to Friday, 37.5 hours per week The role: We are seeking a proactive, customer-focused Business Development Manager to join our client's growing team. The role will support the development of general cargo services and play a key part in driving new business opportunities. Benefits: 5 weeks annual leave + bank holidays Birthday leave Free Parking Generous contributory pension scheme Discretionary annual bonus scheme Private Health Care Life assurance Employee assistance programme 3rd party discounts Cycle to work scheme Benefits and reward platform Employee volunteering scheme Key responsibilities as the Business Development Manager would be: Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses Support customer onboarding and align operational requirements across internal teams. Maintain regular engagement to identify service improvements and upsell opportunities Produce and maintain account management plans. Identify and qualify new commercial leads through networking and market insights. Support the preparation of proposals, tenders and customer presentations. Gather operational and financial data to support business cases and forecasting. Contribute to sales pipeline updates and support negotiations. Work closely with other teams to ensure customer expectations are met. Monitor service performance, escalating any issues or improvement needs. Support rate and tariff updates through materials preparation and customer communication. Maintain accurate KPI tracking for general cargo accounts within the CRM. Attend industry and trade events, ensuring leads are captured and followed up. Gather and share market intelligence on competitors, cargo flows and opportunities. Maintain accurate CRM records and prepare routine reports on market activity and customer performance. Assist in developing internal and external presentations and documents. Ensure compliance with relevant quality, safety, security and sustainability standards. Support commercial project delivery by coordinating tasks and monitoring progress. Contribute to discussions on improving service quality and operational efficiency. Support strategic initiatives led by the Head of Business Development. What success would look like as a Business Development Manager: Growth in general cargo revenue year-on-year. Strong customer retention and positive service feedback. Accurate, timely CRM updates and high-quality customer materials. Effective support across proposals, projects, events, and internal activities. Consistent delivery of key reports, insights, and commercial outputs. Experience and skills required: Experience in account management or business development in Logistics, Supply Chain or Port operations. Strong customer relationship management skills across multiple accounts. Understanding of supply chain operations and basic financial principles. Competent user of Microsoft Office. Ability to engage and influence senior stakeholders. Passion for growth, innovation and developing new supply chain solutions. Confident public speaker and effective external representative. Strong analytical skills with the ability to interpret market data Skilled in negotiation and constructive conflict management. Collaborates effectively with Marketing and cross-functional teams. Inclusive, adaptable and enthusiastic in a fast-paced setting. Strong written and verbal communication skills. Excellent planning, organisation, and attention to detail. Role model for integrity, respect and positive team culture. A full UK driving licence. Desirable: Project management experience Knowledge of quality, security or food safety standards Understanding of regulatory frameworks Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on (phone number removed) or email (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles. The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.
About the Role We are seeking a reliable and organised Rental Operations Assistant to join our team and support the efficient handling of returned hire stock and props. This role is ideal for someone with strong organisational skills, a customer-focused approach, and the ability to work effectively in a fast-paced environment. You will play a key role in ensuring returned items are accurately processed, checked for damage, and prepared for future hire. The position also involves liaising with customers, internal teams, and supporting the wider rental operations function. Please note: During the initial training period, you will spend time working on the warehouse floor handling trolleys and stock movement to gain product knowledge and understand the day-to-day operation of the business. Key Responsibilities Accurately process and sign in returned hire items and props Check returned stock against hire records and report any discrepancies Liaise with customers, production teams, and sales staff regarding returned items, damages, or missing stock Communicate professionally via telephone, email, and face-to-face interactions Photograph damaged items and maintain accurate records Assist the Loss and Damage Manager with stock investigations and reporting Ensure returned products are organised and ready to be returned to stock Support the smooth running of the rental operations department Skills & Experience Required GCSEs or equivalent, including English and Maths Strong communication skills with a confident telephone manner Good organisational skills and attention to detail Computer literate with the ability to learn internal systems quickly Customer service experience preferred Ability to work independently and manage workload efficiently Able to work accurately under pressure and meet deadlines Positive, proactive, and hands-on approach to work Desirable Skills Previous experience in rental operations, warehouse, logistics, stock control, events, or props environments Interest in improving processes and contributing ideas to support department development Understanding of social media platforms and their use within a business environment This is a great opportunity to join a busy and collaborative team within a creative and fast-moving industry, offering hands-on experience and opportunities for development within rental operations and logistics.
May 15, 2026
Full time
About the Role We are seeking a reliable and organised Rental Operations Assistant to join our team and support the efficient handling of returned hire stock and props. This role is ideal for someone with strong organisational skills, a customer-focused approach, and the ability to work effectively in a fast-paced environment. You will play a key role in ensuring returned items are accurately processed, checked for damage, and prepared for future hire. The position also involves liaising with customers, internal teams, and supporting the wider rental operations function. Please note: During the initial training period, you will spend time working on the warehouse floor handling trolleys and stock movement to gain product knowledge and understand the day-to-day operation of the business. Key Responsibilities Accurately process and sign in returned hire items and props Check returned stock against hire records and report any discrepancies Liaise with customers, production teams, and sales staff regarding returned items, damages, or missing stock Communicate professionally via telephone, email, and face-to-face interactions Photograph damaged items and maintain accurate records Assist the Loss and Damage Manager with stock investigations and reporting Ensure returned products are organised and ready to be returned to stock Support the smooth running of the rental operations department Skills & Experience Required GCSEs or equivalent, including English and Maths Strong communication skills with a confident telephone manner Good organisational skills and attention to detail Computer literate with the ability to learn internal systems quickly Customer service experience preferred Ability to work independently and manage workload efficiently Able to work accurately under pressure and meet deadlines Positive, proactive, and hands-on approach to work Desirable Skills Previous experience in rental operations, warehouse, logistics, stock control, events, or props environments Interest in improving processes and contributing ideas to support department development Understanding of social media platforms and their use within a business environment This is a great opportunity to join a busy and collaborative team within a creative and fast-moving industry, offering hands-on experience and opportunities for development within rental operations and logistics.
The position of Site General Manager offers an exciting opportunity to lead operations within a well-established FMCG company. Based in Central Scotland, this role requires a results-driven individual with a strong understanding of operational management in the FMCG industry. Client Details This opportunity is with a well-regarded organisation within the FMCG sector. Known for its strong presence and influence, this large organisation is focused on delivering operational excellence and maintaining high standards in its manufacturing processes. Description The Site General Manager will lead and engage the Manufacturing teams at the site to deliver daily customer service targets with effective resource planning, whilst managing HSE, Quality, Food Safety and cost. To drive a Manufacturing Excellence continuous improvement culture to deliver sustained performance improvements. The role has full responsibility for the sites operations. Oversee day-to-day operations of the site, ensuring smooth and efficient processes. Develop and implement strategies to optimise production and meet organisational goals. Lead and manage a multidisciplinary team to drive performance and maintain high standards. Lead and engage the manufacturing team to deliver the annual HSE plan and drive the HSE culture change through team engagement, involvement and responsibility for HSE activities. Lead and engage the manufacturing team to ensure that all internal and external food & feed safety standards and requirements are met. Identify and implement opportunities for continuous improvement in operations. Manage budgets and resources effectively to achieve financial targets. Foster a culture of accountability, teamwork, and innovation across the site. Profile A successful Site General Manager should have: Proven experience in managing operations within the FMCG industry. Strong leadership skills with the ability to inspire and motivate teams. Excellent knowledge of engineering and manufacturing processes. Familiarity with health, safety, and compliance regulations. Sound decision-making and problem-solving abilities. A strategic mindset with a focus on achieving measurable results. Job Offer Competitive salary ranging from 100,000 to 120,000 per annum. Permanent position with long-term career prospects. Opportunity to work in a leading organisation within the FMCG industry. Benefits package to be confirmed. If you are ready to take on this challenging yet rewarding role, we encourage you to apply today.
May 15, 2026
Full time
The position of Site General Manager offers an exciting opportunity to lead operations within a well-established FMCG company. Based in Central Scotland, this role requires a results-driven individual with a strong understanding of operational management in the FMCG industry. Client Details This opportunity is with a well-regarded organisation within the FMCG sector. Known for its strong presence and influence, this large organisation is focused on delivering operational excellence and maintaining high standards in its manufacturing processes. Description The Site General Manager will lead and engage the Manufacturing teams at the site to deliver daily customer service targets with effective resource planning, whilst managing HSE, Quality, Food Safety and cost. To drive a Manufacturing Excellence continuous improvement culture to deliver sustained performance improvements. The role has full responsibility for the sites operations. Oversee day-to-day operations of the site, ensuring smooth and efficient processes. Develop and implement strategies to optimise production and meet organisational goals. Lead and manage a multidisciplinary team to drive performance and maintain high standards. Lead and engage the manufacturing team to deliver the annual HSE plan and drive the HSE culture change through team engagement, involvement and responsibility for HSE activities. Lead and engage the manufacturing team to ensure that all internal and external food & feed safety standards and requirements are met. Identify and implement opportunities for continuous improvement in operations. Manage budgets and resources effectively to achieve financial targets. Foster a culture of accountability, teamwork, and innovation across the site. Profile A successful Site General Manager should have: Proven experience in managing operations within the FMCG industry. Strong leadership skills with the ability to inspire and motivate teams. Excellent knowledge of engineering and manufacturing processes. Familiarity with health, safety, and compliance regulations. Sound decision-making and problem-solving abilities. A strategic mindset with a focus on achieving measurable results. Job Offer Competitive salary ranging from 100,000 to 120,000 per annum. Permanent position with long-term career prospects. Opportunity to work in a leading organisation within the FMCG industry. Benefits package to be confirmed. If you are ready to take on this challenging yet rewarding role, we encourage you to apply today.
Senior Site Manager Permanent We are currently recruiting for an experienced Senior Site Manager to join a well-established house builder on a large residential development. This is a permanent opportunity overseeing a (Apply online only)-unit housing development with a projected build programme of approximately 4 years. Package £60,000 £65,000 salary, with a view to potentially increase D.O.E Car allowance Full benefits package Inc Healthcare cover and pension Permanent position Long-term local project stability The Role Managing day-to-day site operations on a busy residential development Overseeing subcontractors, site teams and programme delivery Ensuring health & safety standards are maintained at all times Driving quality, build standards and customer satisfaction Working closely with Contracts Managers and Technical teams Managing plots from groundwork through to handover Requirements Proven experience as a Senior Site Manager within residential house building, timber frame experience essential but traditional also considered Experience managing large-scale housing developments Strong knowledge of NHBC standards and build programmes SMSTS, CSCS and First Aid essential Excellent leadership and organisational skills Ideal candidates will have worked for volume house builders and have a strong track record delivering high-quality residential schemes safely and on programme.
May 15, 2026
Full time
Senior Site Manager Permanent We are currently recruiting for an experienced Senior Site Manager to join a well-established house builder on a large residential development. This is a permanent opportunity overseeing a (Apply online only)-unit housing development with a projected build programme of approximately 4 years. Package £60,000 £65,000 salary, with a view to potentially increase D.O.E Car allowance Full benefits package Inc Healthcare cover and pension Permanent position Long-term local project stability The Role Managing day-to-day site operations on a busy residential development Overseeing subcontractors, site teams and programme delivery Ensuring health & safety standards are maintained at all times Driving quality, build standards and customer satisfaction Working closely with Contracts Managers and Technical teams Managing plots from groundwork through to handover Requirements Proven experience as a Senior Site Manager within residential house building, timber frame experience essential but traditional also considered Experience managing large-scale housing developments Strong knowledge of NHBC standards and build programmes SMSTS, CSCS and First Aid essential Excellent leadership and organisational skills Ideal candidates will have worked for volume house builders and have a strong track record delivering high-quality residential schemes safely and on programme.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Monday to Friday Term time only - 44.6 weeks per year Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 44.6 weeks per year We're recruiting an experienced Chef Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis, contracted to 40 hours per week. As a Chef Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as Chartwells's next Chef Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Chef Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/0605/(phone number removed)/(phone number removed)/SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 15, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Monday to Friday Term time only - 44.6 weeks per year Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 44.6 weeks per year We're recruiting an experienced Chef Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis, contracted to 40 hours per week. As a Chef Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as Chartwells's next Chef Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Chef Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/0605/(phone number removed)/(phone number removed)/SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Finance Manager Wigan £45,000 Permanent 33 days holiday (inc of BH) Your new company I am working with a well-established, privately owned UK business based in Wigan, operating within the manufacturing sector. With a strong reputation built over several decades, the company prides itself on high levels of customer service and strong supplier relationships. They have a loyal and long-standing workforce, reflecting a positive and stable working environment. Following a period of change within the finance team, the business is now investing in strengthening its finance function to support future operations and continued efficiency improvements, therefore recruiting for an experienced Finance Manager. Your new role In your new role as Finance Manager, you will be taking responsibility for overseeing the day-to-day running of a small accounts function. This is a varied position where you will ensure the production of timely and accurate management accounts, maintain strong financial controls, and oversee transactional processes across sales ledger, purchase ledger and credit control.The role includes managing cash flow, bank reconciliations, accruals and prepayments, VAT returns, and supporting year-end processes, including liaising with external auditors. You will also play a key role in monitoring customer credit risk, handling bad debt, and ensuring compliance across the finance function. Given the size of the team, you will remain close to the detail, supporting operational finance tasks while also providing insight to support business decision-making. This is a full time role, based from their offices in Wigan. What you'll need to succeed To be successful for this role, you will be an experienced finance professional, ideally with a background in management accounts or finance management within an SME environment. You will be comfortable working in a hands-on role, managing both transactional and reporting responsibilities, and will demonstrate strong attention to detail and organisational skills.You will be proactive, able to prioritise workload effectively and confident in working independently within a small team. Strong systems skills and experience producing management accounts are essential, alongside a good understanding of credit control and cash flow management. You will also be a team player who is looking for a long-term opportunity within a stable and supportive business environment where you can contribute to continuous improvement. What you'll get in return In return for this, you will be offered a competitive salary between £40,000 - £45,000 which is dependent on your experience, alongside a range of benefits including 25 days holidays, plus bank holidays, onsite parking, an on-site subsidised canteen and pension contribution. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 15, 2026
Full time
Finance Manager Wigan £45,000 Permanent 33 days holiday (inc of BH) Your new company I am working with a well-established, privately owned UK business based in Wigan, operating within the manufacturing sector. With a strong reputation built over several decades, the company prides itself on high levels of customer service and strong supplier relationships. They have a loyal and long-standing workforce, reflecting a positive and stable working environment. Following a period of change within the finance team, the business is now investing in strengthening its finance function to support future operations and continued efficiency improvements, therefore recruiting for an experienced Finance Manager. Your new role In your new role as Finance Manager, you will be taking responsibility for overseeing the day-to-day running of a small accounts function. This is a varied position where you will ensure the production of timely and accurate management accounts, maintain strong financial controls, and oversee transactional processes across sales ledger, purchase ledger and credit control.The role includes managing cash flow, bank reconciliations, accruals and prepayments, VAT returns, and supporting year-end processes, including liaising with external auditors. You will also play a key role in monitoring customer credit risk, handling bad debt, and ensuring compliance across the finance function. Given the size of the team, you will remain close to the detail, supporting operational finance tasks while also providing insight to support business decision-making. This is a full time role, based from their offices in Wigan. What you'll need to succeed To be successful for this role, you will be an experienced finance professional, ideally with a background in management accounts or finance management within an SME environment. You will be comfortable working in a hands-on role, managing both transactional and reporting responsibilities, and will demonstrate strong attention to detail and organisational skills.You will be proactive, able to prioritise workload effectively and confident in working independently within a small team. Strong systems skills and experience producing management accounts are essential, alongside a good understanding of credit control and cash flow management. You will also be a team player who is looking for a long-term opportunity within a stable and supportive business environment where you can contribute to continuous improvement. What you'll get in return In return for this, you will be offered a competitive salary between £40,000 - £45,000 which is dependent on your experience, alongside a range of benefits including 25 days holidays, plus bank holidays, onsite parking, an on-site subsidised canteen and pension contribution. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Head of HR and Payroll Liverpool CC based Head Office Remote working with travel required to Liverpool and further sites within the North West Permanent & Full Time (flexible working including a 9-day fortnight or 4.5 day working week) £75,000 plus benefits package, including 40 days annual leave (inclusive of statutory holidays) and enhanced employer pension contributions My client is seeking an experienced and strategic Head of People & Payroll to lead the delivery of a high-quality, responsive people and payroll service within a values-driven organisation. Reporting into the HR Director, this pivotal leadership role will be responsible for shaping and delivering people strategies that align with organisational objectives and support continued growth and positive social impact. The successful candidate will play a key role in fostering an inclusive, high-performing culture and creating an exceptional employee experience across the organisation. The role requires a proactive and collaborative leader who can drive organisational success through effective people practices, operational excellence, and continuous improvement. Key responsibilities of the Head of HR & Payroll: Provide effective leadership and oversight of a large People and Payroll function, ensuring a professional, efficient, and customer-focused service. Ensure robust systems, controls, and processes are in place for payroll administration and wider people operations. Maintain legally compliant policies, procedures, and people management practices. Lead on employee relations matters, including disciplinary and grievance processes, minimising organisational risk. Build strong relationships with internal stakeholders, external partners, and recognised trade unions. Manage and monitor departmental budgets, ensuring effective financial control and value for money. Develop and analyse people metrics and insights to inform strategic decision-making and service improvement. Contribute to organisational growth and transformation through strategic workforce planning and people initiatives. Promote a positive and inclusive workplace culture that supports employee engagement, wellbeing, and belonging. Champion Equality, Diversity & Inclusion initiatives and ensure inclusive practices are embedded across the organisation. Develop and enhance the organisation s Employee Value Proposition. Key requirements for the Head of HR and Payroll: Significant leadership experience within HR and Payroll functions. Whilst there is an experienced and established Payroll Manager in place, it is essential that you have previously had oversight of a payroll function. You must be a Chartered member of CIPD or similar. Ideally you will have previously worked within a similar role within a not-for-profit organisation and/or Public Sector, however this is not essential criteria for you to be considered. Strong strategic and operational HR expertise. A proven track record of leading organisational change and workforce initiatives. Excellent knowledge of employment law, payroll governance, and people best practice. Able to build effective, credible relationships quickly with key stakeholders. A passion for creating positive workplace cultures and employee experiences. Skilled and experienced facilitator, including facilitating in scenarios of challenging group/individual dynamics. Excellent analytical, organisational, and communication skills. If you are interested in this Head of HR and Payroll opportunity and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Mark Croston. Medlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
May 15, 2026
Full time
Head of HR and Payroll Liverpool CC based Head Office Remote working with travel required to Liverpool and further sites within the North West Permanent & Full Time (flexible working including a 9-day fortnight or 4.5 day working week) £75,000 plus benefits package, including 40 days annual leave (inclusive of statutory holidays) and enhanced employer pension contributions My client is seeking an experienced and strategic Head of People & Payroll to lead the delivery of a high-quality, responsive people and payroll service within a values-driven organisation. Reporting into the HR Director, this pivotal leadership role will be responsible for shaping and delivering people strategies that align with organisational objectives and support continued growth and positive social impact. The successful candidate will play a key role in fostering an inclusive, high-performing culture and creating an exceptional employee experience across the organisation. The role requires a proactive and collaborative leader who can drive organisational success through effective people practices, operational excellence, and continuous improvement. Key responsibilities of the Head of HR & Payroll: Provide effective leadership and oversight of a large People and Payroll function, ensuring a professional, efficient, and customer-focused service. Ensure robust systems, controls, and processes are in place for payroll administration and wider people operations. Maintain legally compliant policies, procedures, and people management practices. Lead on employee relations matters, including disciplinary and grievance processes, minimising organisational risk. Build strong relationships with internal stakeholders, external partners, and recognised trade unions. Manage and monitor departmental budgets, ensuring effective financial control and value for money. Develop and analyse people metrics and insights to inform strategic decision-making and service improvement. Contribute to organisational growth and transformation through strategic workforce planning and people initiatives. Promote a positive and inclusive workplace culture that supports employee engagement, wellbeing, and belonging. Champion Equality, Diversity & Inclusion initiatives and ensure inclusive practices are embedded across the organisation. Develop and enhance the organisation s Employee Value Proposition. Key requirements for the Head of HR and Payroll: Significant leadership experience within HR and Payroll functions. Whilst there is an experienced and established Payroll Manager in place, it is essential that you have previously had oversight of a payroll function. You must be a Chartered member of CIPD or similar. Ideally you will have previously worked within a similar role within a not-for-profit organisation and/or Public Sector, however this is not essential criteria for you to be considered. Strong strategic and operational HR expertise. A proven track record of leading organisational change and workforce initiatives. Excellent knowledge of employment law, payroll governance, and people best practice. Able to build effective, credible relationships quickly with key stakeholders. A passion for creating positive workplace cultures and employee experiences. Skilled and experienced facilitator, including facilitating in scenarios of challenging group/individual dynamics. Excellent analytical, organisational, and communication skills. If you are interested in this Head of HR and Payroll opportunity and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Mark Croston. Medlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
Job Title: Production Engineering Manager Location: Stevenage Salary: Competitive £50,000 - £65,000 A well-established manufacturing organisation is seeking a Production Engineering Manager to lead its Production Engineering and Operations teams, driving operational excellence across all manufacturing activities. This is a key leadership position responsible for ensuring efficient product assembly, successful introduction of new products, and continuous improvement of engineering processes, documentation, and production capability.The role requires a strong blend of technical expertise, people management, customer focus, and project leadership. You will oversee the production team ranging from senior engineers to junior and assistant-level staff while acting as a central point of coordination between production, customers, and internal stakeholders.This is a hands-on management role within a fast-paced, highly technical environment, where attitude, adaptability, and communication are just as important as engineering ability. Key Responsibilities Lead and develop the Production Engineering and Operations teams, managing performance, workload, and KPI reporting. Provide hands-on production engineering support, improving manufacturability, documentation, tooling, and layout efficiency. Own the full NPI process and act as the main customer-facing contact for engineering and build-related queries. Prepare assembly quotations, review customer documentation, and produce accurate build packs. Plan and prioritise engineering activities, supporting production schedules and ongoing project delivery. Drive continuous improvement across processes, quality, cost, and efficiency. Ensure compliance with all quality, safety, and environmental standards. Essential Demonstrable experience managing a Production/Testing or Manufacturing Engineering team. Strong background in electronics manufacturing with a solid understanding of best practices, NPI, and production engineering methods. Proven leadership capability with experience developing junior team members. Excellent communication and customer-facing skills; able to handle customer queries with professionalism and clarity. Ability to plan, prioritise, and adapt to changing priorities in a high-mix, fast-moving environment. Experience working as part of, or contributing to, a senior leadership team. Evidence of successful continuous improvement initiatives with measurable outcomes. Strong ERP and computer literacy, with confidence using data to drive decisions. Positive attitude, adaptability, and resilience under pressure. Strong problem-solving abilities with commercial awareness. Desirable HND or higher in Electronic Engineering or a related discipline. Experience in tooling design, ergonomic assessment, or layout optimisation. Training or certification in Lean, CI, Six Sigma, or related improvement methodologies.
May 15, 2026
Full time
Job Title: Production Engineering Manager Location: Stevenage Salary: Competitive £50,000 - £65,000 A well-established manufacturing organisation is seeking a Production Engineering Manager to lead its Production Engineering and Operations teams, driving operational excellence across all manufacturing activities. This is a key leadership position responsible for ensuring efficient product assembly, successful introduction of new products, and continuous improvement of engineering processes, documentation, and production capability.The role requires a strong blend of technical expertise, people management, customer focus, and project leadership. You will oversee the production team ranging from senior engineers to junior and assistant-level staff while acting as a central point of coordination between production, customers, and internal stakeholders.This is a hands-on management role within a fast-paced, highly technical environment, where attitude, adaptability, and communication are just as important as engineering ability. Key Responsibilities Lead and develop the Production Engineering and Operations teams, managing performance, workload, and KPI reporting. Provide hands-on production engineering support, improving manufacturability, documentation, tooling, and layout efficiency. Own the full NPI process and act as the main customer-facing contact for engineering and build-related queries. Prepare assembly quotations, review customer documentation, and produce accurate build packs. Plan and prioritise engineering activities, supporting production schedules and ongoing project delivery. Drive continuous improvement across processes, quality, cost, and efficiency. Ensure compliance with all quality, safety, and environmental standards. Essential Demonstrable experience managing a Production/Testing or Manufacturing Engineering team. Strong background in electronics manufacturing with a solid understanding of best practices, NPI, and production engineering methods. Proven leadership capability with experience developing junior team members. Excellent communication and customer-facing skills; able to handle customer queries with professionalism and clarity. Ability to plan, prioritise, and adapt to changing priorities in a high-mix, fast-moving environment. Experience working as part of, or contributing to, a senior leadership team. Evidence of successful continuous improvement initiatives with measurable outcomes. Strong ERP and computer literacy, with confidence using data to drive decisions. Positive attitude, adaptability, and resilience under pressure. Strong problem-solving abilities with commercial awareness. Desirable HND or higher in Electronic Engineering or a related discipline. Experience in tooling design, ergonomic assessment, or layout optimisation. Training or certification in Lean, CI, Six Sigma, or related improvement methodologies.
Assistant Store Manager - London BOLIA (New Opening Store) This is more than a job - it's a milestone. BOLIA is opening its first store in London and we need an Assistant Store Manager to lead this extraordinary debut. You will develop a strong people culture, create exceptional customer experiences, and achieve high performance. About the Role As an Assistant Store Manager, you will become an ambassador for BOLIA. You will lead the way in reaching store targets, coaching and training the team, and driving sales while maintaining an inspiring store environment. You will launch the store, build a brand new team, and bring BOLIA's Scandinavian design and mindset to a new audience. Your Responsibilities Deliver extraordinary customer experiences to every customer. Ensure achievement of both individual and team sales targets. Secure optimal staff planning through SMART Planning. Maintain an inspiring and inviting store environment by implementing visual merchandising guidelines. Lead and plan all daily routines and operations, including sales, budget responsibility, KPIs and reporting. Lead your team by example with visibility, presence and clear direction. Develop, motivate, and coach employees towards personal sales and development goals through monthly follow ups and annual performance reviews. Handle all store related HR responsibilities while fostering an open, friendly and inclusive work environment. Recruit, onboard and retain new BOLIA talents and support potential exits when necessary. Develop, implement and follow up on quarterly action plans. Keep yourself and your team updated across all communication platforms. Requirements Extensive experience from a leadership position, ideally within retail. A hands on mentality and the ability to lead from the front. Experience in building and developing a team and achieving strong results through others. Strong communication skills and the ability to motivate employees. Initiative driven, structured and fully accountable. Excellent planning and follow through abilities. Comfortable delegating and equally comfortable taking part in the tasks. Strong IT/Office skills and a solid general understanding of digital tools. Working knowledge of employment law would be highly beneficial. Travel activity is expected in relation to onboarding, meetings and support of other stores. Working at BOLIA As Assistant Store Manager, you step into an inspiring environment with high pace and ambition. The BOLIA culture is built on a proactive mindset where everyone feels involved in processes and decisions, and motivated to take responsibility for each other, customers and the world. We work by the philosophy "Always in Beta" and are committed to sustainability and shared creativity.
May 15, 2026
Full time
Assistant Store Manager - London BOLIA (New Opening Store) This is more than a job - it's a milestone. BOLIA is opening its first store in London and we need an Assistant Store Manager to lead this extraordinary debut. You will develop a strong people culture, create exceptional customer experiences, and achieve high performance. About the Role As an Assistant Store Manager, you will become an ambassador for BOLIA. You will lead the way in reaching store targets, coaching and training the team, and driving sales while maintaining an inspiring store environment. You will launch the store, build a brand new team, and bring BOLIA's Scandinavian design and mindset to a new audience. Your Responsibilities Deliver extraordinary customer experiences to every customer. Ensure achievement of both individual and team sales targets. Secure optimal staff planning through SMART Planning. Maintain an inspiring and inviting store environment by implementing visual merchandising guidelines. Lead and plan all daily routines and operations, including sales, budget responsibility, KPIs and reporting. Lead your team by example with visibility, presence and clear direction. Develop, motivate, and coach employees towards personal sales and development goals through monthly follow ups and annual performance reviews. Handle all store related HR responsibilities while fostering an open, friendly and inclusive work environment. Recruit, onboard and retain new BOLIA talents and support potential exits when necessary. Develop, implement and follow up on quarterly action plans. Keep yourself and your team updated across all communication platforms. Requirements Extensive experience from a leadership position, ideally within retail. A hands on mentality and the ability to lead from the front. Experience in building and developing a team and achieving strong results through others. Strong communication skills and the ability to motivate employees. Initiative driven, structured and fully accountable. Excellent planning and follow through abilities. Comfortable delegating and equally comfortable taking part in the tasks. Strong IT/Office skills and a solid general understanding of digital tools. Working knowledge of employment law would be highly beneficial. Travel activity is expected in relation to onboarding, meetings and support of other stores. Working at BOLIA As Assistant Store Manager, you step into an inspiring environment with high pace and ambition. The BOLIA culture is built on a proactive mindset where everyone feels involved in processes and decisions, and motivated to take responsibility for each other, customers and the world. We work by the philosophy "Always in Beta" and are committed to sustainability and shared creativity.
Quality Manager Automotive Manufacturing | UK We're supporting a specialist automotive manufacturer in the search for a Quality & Continuous Improvement Manager to lead quality strategy, compliance, and operational improvement across a precision engineering environment. This role will take ownership of the Quality Management System, customer quality performance, audit management, and continuous improvement initiatives across the business. You'll work closely with operations and engineering teams to drive process capability, reduce waste, and improve overall manufacturing performance. Key Responsibilities * Lead and develop the site quality function * Maintain and improve the QMS in line with IATF 16949 and customer requirements * Lead internal, external, and customer audits * Drive Lean and continuous improvement initiatives * Manage root cause investigations and corrective actions * Oversee supplier quality and process compliance * Develop quality KPIs and performance metrics * Support new product introduction and operational readiness Requirements * Strong background within automotive manufacturing or precision engineering * Experience leading quality within a regulated manufacturing environment * Strong knowledge of IATF 16949 and quality systems * Experience driving continuous improvement programmes * Excellent problem solving and leadership capability This is an excellent opportunity to join a growing manufacturing business in a highly visible leadership role with genuine influence across operations and quality performance.
May 15, 2026
Full time
Quality Manager Automotive Manufacturing | UK We're supporting a specialist automotive manufacturer in the search for a Quality & Continuous Improvement Manager to lead quality strategy, compliance, and operational improvement across a precision engineering environment. This role will take ownership of the Quality Management System, customer quality performance, audit management, and continuous improvement initiatives across the business. You'll work closely with operations and engineering teams to drive process capability, reduce waste, and improve overall manufacturing performance. Key Responsibilities * Lead and develop the site quality function * Maintain and improve the QMS in line with IATF 16949 and customer requirements * Lead internal, external, and customer audits * Drive Lean and continuous improvement initiatives * Manage root cause investigations and corrective actions * Oversee supplier quality and process compliance * Develop quality KPIs and performance metrics * Support new product introduction and operational readiness Requirements * Strong background within automotive manufacturing or precision engineering * Experience leading quality within a regulated manufacturing environment * Strong knowledge of IATF 16949 and quality systems * Experience driving continuous improvement programmes * Excellent problem solving and leadership capability This is an excellent opportunity to join a growing manufacturing business in a highly visible leadership role with genuine influence across operations and quality performance.
Maintenance Supervisor We are seeking an experienced maintenance professional to lead a reactive repairs team across South East London, ensuring high quality repairs and excellent customer service for residents. Position: Reactive Maintenance Supervisor Salary: £47,989 to £51,650 per annum depending on experience Location: South East London covering Lewisham and Bromley Hours: Full time, 40 hours per week Contract: Permanent Working Pattern: Shifts between 8am and 5pm Monday to Friday plus call out rota Closing Date: 21st May at 11pm Interview Date: 28th May in Sidcup About the Role An exciting opportunity has arisen for a Reactive Maintenance Supervisor to join a busy in-house maintenance team delivering responsive repairs across social housing properties. You will lead a team of approximately 10 multi-trade and specialist operatives, ensuring repairs are completed efficiently, safely and to a high standard. Working closely with housing, surveying, property services, planning and contact centre teams, you will play a key role in delivering an excellent repairs service for residents. Key responsibilities include: Supervising and supporting a team of maintenance operatives Managing reactive repairs performance and service delivery Monitoring KPIs, budgets and productivity levels Providing technical advice on complex repairs and maintenance issues Ensuring health and safety compliance across all works Managing performance, absence and development within the team Working collaboratively with contractors and internal departments Promoting a strong customer-focused and inclusive working culture About You We are looking for a confident people manager with strong maintenance knowledge and experience within social housing, local authority or property maintenance environments. You will have: Experience managing maintenance teams within social housing or property services Good knowledge of reactive repairs and maintenance trades Strong understanding of health and safety, including asbestos awareness Experience managing KPIs, budgets and operational performance Excellent communication and customer service skills Ability to motivate and develop dispersed teams Experience managing performance and absence processes Strong organisational and problem-solving skills Full manual UK driving licence About the Organisation This organisation is one of the UK's leading housing providers, supporting hundreds of thousands of residents across London, the South East and the North West. They are committed to providing high quality homes and services that help people live better lives. They are passionate about inclusion, diversity and creating a workplace where everyone feels valued and supported. Employees benefit from a collaborative culture, ongoing development opportunities and a strong commitment to wellbeing and sustainability. Benefits include: Excellent pension scheme 28 days annual leave rising to 31 days with service plus bank holidays Health cash plan Life assurance Paid volunteering days Employee assistance programme Flexible and agile working opportunities Other roles you may have experience of could include: Maintenance Team Leader, Repairs Supervisor, Property Maintenance Supervisor, Responsive Repairs Manager, Voids Supervisor, Building Maintenance Supervisor, Housing Repairs Supervisor, Facilities Maintenance Supervisor, Trades Supervisor, Maintenance Operations Supervisor. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 15, 2026
Full time
Maintenance Supervisor We are seeking an experienced maintenance professional to lead a reactive repairs team across South East London, ensuring high quality repairs and excellent customer service for residents. Position: Reactive Maintenance Supervisor Salary: £47,989 to £51,650 per annum depending on experience Location: South East London covering Lewisham and Bromley Hours: Full time, 40 hours per week Contract: Permanent Working Pattern: Shifts between 8am and 5pm Monday to Friday plus call out rota Closing Date: 21st May at 11pm Interview Date: 28th May in Sidcup About the Role An exciting opportunity has arisen for a Reactive Maintenance Supervisor to join a busy in-house maintenance team delivering responsive repairs across social housing properties. You will lead a team of approximately 10 multi-trade and specialist operatives, ensuring repairs are completed efficiently, safely and to a high standard. Working closely with housing, surveying, property services, planning and contact centre teams, you will play a key role in delivering an excellent repairs service for residents. Key responsibilities include: Supervising and supporting a team of maintenance operatives Managing reactive repairs performance and service delivery Monitoring KPIs, budgets and productivity levels Providing technical advice on complex repairs and maintenance issues Ensuring health and safety compliance across all works Managing performance, absence and development within the team Working collaboratively with contractors and internal departments Promoting a strong customer-focused and inclusive working culture About You We are looking for a confident people manager with strong maintenance knowledge and experience within social housing, local authority or property maintenance environments. You will have: Experience managing maintenance teams within social housing or property services Good knowledge of reactive repairs and maintenance trades Strong understanding of health and safety, including asbestos awareness Experience managing KPIs, budgets and operational performance Excellent communication and customer service skills Ability to motivate and develop dispersed teams Experience managing performance and absence processes Strong organisational and problem-solving skills Full manual UK driving licence About the Organisation This organisation is one of the UK's leading housing providers, supporting hundreds of thousands of residents across London, the South East and the North West. They are committed to providing high quality homes and services that help people live better lives. They are passionate about inclusion, diversity and creating a workplace where everyone feels valued and supported. Employees benefit from a collaborative culture, ongoing development opportunities and a strong commitment to wellbeing and sustainability. Benefits include: Excellent pension scheme 28 days annual leave rising to 31 days with service plus bank holidays Health cash plan Life assurance Paid volunteering days Employee assistance programme Flexible and agile working opportunities Other roles you may have experience of could include: Maintenance Team Leader, Repairs Supervisor, Property Maintenance Supervisor, Responsive Repairs Manager, Voids Supervisor, Building Maintenance Supervisor, Housing Repairs Supervisor, Facilities Maintenance Supervisor, Trades Supervisor, Maintenance Operations Supervisor. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Senior or Client Advisor MEN'S RTW FENDI London Stores Reference: FEND04448 As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients. MAIN ROLE & RESPONSIBILITIES Engage in upselling, cross selling and multiple selling for all product categories; Monitor individual sales and achieve performance target and KPI by Department Manager / Store Manager; Provide customer feedback on products, especially newly launched products. Client Management Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools and master the usage of the Company CRM tools provided; Implement CRM Campaigns and set-up One On One appointments in line with target and guidelines set; Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer. Store Operations Perform store duties as assigned by team leaders and management; Be able to correctly operate the Company Sales Management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input. Stock Management Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without a backroom stock assistance); Support during Store stock take and cycle-counts. Store Maintenance Maintain proper visual merchandising according to company guidelines; Maintain a safe and clean store environment and implement daily housekeeping duties; You may also be required to carry out any other duties within your capacity, which the Company may reasonably require. Profile: Minimum 5 years' experience in Retail Fashion industry with at least 2 in Luxury Sale; Menswear category experience is essential and strong professional expertise in this category is an advantage; Bachelor's Degree or equivalent is preferred; Manages his/ her image standards on a high level; Strong selling and communication skills are necessary; Excellent relationships skills, self-reliant, friendly and patient; Organization, professionalism, self-confidence; Computer skills and Retail management system knowledge; Goal oriented approach, multitasking; Strong knowledge and/or interest for fashion/luxury industry; Fluent English, knowledge of other languages is a plus.
May 15, 2026
Full time
Senior or Client Advisor MEN'S RTW FENDI London Stores Reference: FEND04448 As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients. MAIN ROLE & RESPONSIBILITIES Engage in upselling, cross selling and multiple selling for all product categories; Monitor individual sales and achieve performance target and KPI by Department Manager / Store Manager; Provide customer feedback on products, especially newly launched products. Client Management Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools and master the usage of the Company CRM tools provided; Implement CRM Campaigns and set-up One On One appointments in line with target and guidelines set; Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer. Store Operations Perform store duties as assigned by team leaders and management; Be able to correctly operate the Company Sales Management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input. Stock Management Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without a backroom stock assistance); Support during Store stock take and cycle-counts. Store Maintenance Maintain proper visual merchandising according to company guidelines; Maintain a safe and clean store environment and implement daily housekeeping duties; You may also be required to carry out any other duties within your capacity, which the Company may reasonably require. Profile: Minimum 5 years' experience in Retail Fashion industry with at least 2 in Luxury Sale; Menswear category experience is essential and strong professional expertise in this category is an advantage; Bachelor's Degree or equivalent is preferred; Manages his/ her image standards on a high level; Strong selling and communication skills are necessary; Excellent relationships skills, self-reliant, friendly and patient; Organization, professionalism, self-confidence; Computer skills and Retail management system knowledge; Goal oriented approach, multitasking; Strong knowledge and/or interest for fashion/luxury industry; Fluent English, knowledge of other languages is a plus.
A global biotechnology company based in Paddington, United Kingdom is seeking a Senior Manager for Continuous Improvement in their International Supply Chain team. The role involves leading continuous improvement initiatives across various logistics operations, collaborating with 3PL partners, and managing a continuous improvement budget. Ideal candidates should possess strong analytical skills, extensive experience in customer service logistics, and proven project management capabilities. This position offers a hybrid working model, allowing flexible work arrangements.
May 15, 2026
Full time
A global biotechnology company based in Paddington, United Kingdom is seeking a Senior Manager for Continuous Improvement in their International Supply Chain team. The role involves leading continuous improvement initiatives across various logistics operations, collaborating with 3PL partners, and managing a continuous improvement budget. Ideal candidates should possess strong analytical skills, extensive experience in customer service logistics, and proven project management capabilities. This position offers a hybrid working model, allowing flexible work arrangements.
Residential Building Manager Maternity Cover (9 12 Months) Manchester City Centre £31,919 per annum / £15.35 per hour Full-time, 40 hours per week Ideal Start: Week commencing 11th May We are seeking an experienced and energetic Residential Building Manager to oversee the day-to-day operations of a modern residential development in Manchester City Centre. This is a maternity cover role for an initial 9 months , with the potential to extend up to 12 months . The successful candidate will be responsible for delivering exceptional customer service, ensuring building safety and compliance, and creating a welcoming, community-focused environment for residents. Key Responsibilities Residence Operations Oversee the daily running of the building with a hands-on, service?driven approach. Maintain high standards of cleanliness, comfort and presentation across all communal areas. Conduct regular inspections to ensure safety, security and compliance. Manage maintenance issues, cleaning standards and follow up to ensure timely resolution. Oversee parcel handling, key management, access control and security protocols. Provide out-of-hours support when required (e.g., emergencies). Team Leadership Line manage residence staff, offering coaching, support and motivation. Promote a positive, engaged team culture. Lead by example in delivering exceptional customer service and operational standards. Financial & Commercial Support financial performance and budget management for the building. Manage a budget for resident community events and activities. Assist with viewings, renewals and occupancy targets. Support rent collection and build strong relationships with residents. Resident Experience & Community Building Act as the main point of contact for all resident interactions. Organise and host resident events to foster a sense of community. Support move-ins and move-outs, ensuring a smooth and positive experience. Handle complaints professionally and efficiently. Maintain strong local knowledge to support residents with information on amenities, travel and services. Build relationships with local organisations, universities and businesses. Person Profile Personal Attributes Energetic, enthusiastic and hands-on manager. Strong communicator with excellent relationship?building skills. Highly organised with strong time?management abilities. Confident in handling complaints and resolving conflict. High attention to detail and commitment to exceptional service. Proactive, self-motivated and able to work independently. Skills & Experience Experience in a customer-facing environment (hospitality, residential, education or corporate settings ideal). Strong understanding of health & safety processes. Previous experience delivering excellent customer service. Proficient in Microsoft Office. Flexible approach to working hours, including occasional out-of-hours support. Ability to work under pressure and manage multiple priorities. Why Apply? This is an exciting opportunity to take ownership of a vibrant residential community, lead a motivated team, and deliver a high-quality living experience in a flagship city-centre development. If you re passionate about customer service, operational excellence and community building, we d love to hear from you. Please call Helen on (phone number removed) or email: (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
May 15, 2026
Seasonal
Residential Building Manager Maternity Cover (9 12 Months) Manchester City Centre £31,919 per annum / £15.35 per hour Full-time, 40 hours per week Ideal Start: Week commencing 11th May We are seeking an experienced and energetic Residential Building Manager to oversee the day-to-day operations of a modern residential development in Manchester City Centre. This is a maternity cover role for an initial 9 months , with the potential to extend up to 12 months . The successful candidate will be responsible for delivering exceptional customer service, ensuring building safety and compliance, and creating a welcoming, community-focused environment for residents. Key Responsibilities Residence Operations Oversee the daily running of the building with a hands-on, service?driven approach. Maintain high standards of cleanliness, comfort and presentation across all communal areas. Conduct regular inspections to ensure safety, security and compliance. Manage maintenance issues, cleaning standards and follow up to ensure timely resolution. Oversee parcel handling, key management, access control and security protocols. Provide out-of-hours support when required (e.g., emergencies). Team Leadership Line manage residence staff, offering coaching, support and motivation. Promote a positive, engaged team culture. Lead by example in delivering exceptional customer service and operational standards. Financial & Commercial Support financial performance and budget management for the building. Manage a budget for resident community events and activities. Assist with viewings, renewals and occupancy targets. Support rent collection and build strong relationships with residents. Resident Experience & Community Building Act as the main point of contact for all resident interactions. Organise and host resident events to foster a sense of community. Support move-ins and move-outs, ensuring a smooth and positive experience. Handle complaints professionally and efficiently. Maintain strong local knowledge to support residents with information on amenities, travel and services. Build relationships with local organisations, universities and businesses. Person Profile Personal Attributes Energetic, enthusiastic and hands-on manager. Strong communicator with excellent relationship?building skills. Highly organised with strong time?management abilities. Confident in handling complaints and resolving conflict. High attention to detail and commitment to exceptional service. Proactive, self-motivated and able to work independently. Skills & Experience Experience in a customer-facing environment (hospitality, residential, education or corporate settings ideal). Strong understanding of health & safety processes. Previous experience delivering excellent customer service. Proficient in Microsoft Office. Flexible approach to working hours, including occasional out-of-hours support. Ability to work under pressure and manage multiple priorities. Why Apply? This is an exciting opportunity to take ownership of a vibrant residential community, lead a motivated team, and deliver a high-quality living experience in a flagship city-centre development. If you re passionate about customer service, operational excellence and community building, we d love to hear from you. Please call Helen on (phone number removed) or email: (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
A leading retail company in Greater London is seeking an experienced Retail Manager to ensure exceptional customer experiences and effective store operations. The successful candidate will lead a team, manage performance metrics, and actively drive sales growth. Strong communication, retail management experience, and the ability to handle a dynamic schedule are essential. This full-time position offers a competitive hourly pay rate of £23.17.
May 15, 2026
Full time
A leading retail company in Greater London is seeking an experienced Retail Manager to ensure exceptional customer experiences and effective store operations. The successful candidate will lead a team, manage performance metrics, and actively drive sales growth. Strong communication, retail management experience, and the ability to handle a dynamic schedule are essential. This full-time position offers a competitive hourly pay rate of £23.17.
Ready to find the right role for you? Salary - 27,300.00 plus Veolia benefits Hours - 37.5 per week, Monday to Friday 08:00-16:00. Monthly pay Date pending - this will then go to 2 shifts that will be 6am - 2pm and 2pm - 10pm on a rotating basis, changing shifts every week. Location - Battlefield Plastics Recycling Facility, Battlefield Way, Shrewsbury, Shropshire, SY1 3EQ The new Plastics Recycling Facility (PRF) is designed to process up to 200,000 tonnes of non-hazardous plastics annually. This processing includes manual separation, size reduction, automatic sorting, granulation, cleaning, washing, and either baling or bagging. When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 20 days of annual leave increasing by one day per year after 2 years service to a maximum of three days. Access to our people's pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Operate and maintain the weighbridge system and accurately record the weight and other specified details of vehicles both entering and leaving the site. Ensure that the company procedures are followed for the acceptance of waste, the weighing of vehicles and sale of materials Complete accurate and detailed records for the export of materials and extract statistics on a weekly / monthly basis Liaise with site operational team to ensure efficiency of the operations Provide an inductions and issue instructions to drivers of vehicles entering and leaving site Maintain a tidy and organised weighbridge office environment. Adhere to all health and safety regulations and company policies. Assist with administrative tasks as required. Handle customer queries and provide excellent service. Report any weighbridge malfunctions or issues promptly. Operating a teletruk FLT - training provided What are we looking for? Excellent IT skills Similar administration experience within a busy operational function Good knowledge of health and safety Strong communication and problem solving skills. Be willing to be trained on a teletruk FLT What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
May 15, 2026
Full time
Ready to find the right role for you? Salary - 27,300.00 plus Veolia benefits Hours - 37.5 per week, Monday to Friday 08:00-16:00. Monthly pay Date pending - this will then go to 2 shifts that will be 6am - 2pm and 2pm - 10pm on a rotating basis, changing shifts every week. Location - Battlefield Plastics Recycling Facility, Battlefield Way, Shrewsbury, Shropshire, SY1 3EQ The new Plastics Recycling Facility (PRF) is designed to process up to 200,000 tonnes of non-hazardous plastics annually. This processing includes manual separation, size reduction, automatic sorting, granulation, cleaning, washing, and either baling or bagging. When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 20 days of annual leave increasing by one day per year after 2 years service to a maximum of three days. Access to our people's pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Operate and maintain the weighbridge system and accurately record the weight and other specified details of vehicles both entering and leaving the site. Ensure that the company procedures are followed for the acceptance of waste, the weighing of vehicles and sale of materials Complete accurate and detailed records for the export of materials and extract statistics on a weekly / monthly basis Liaise with site operational team to ensure efficiency of the operations Provide an inductions and issue instructions to drivers of vehicles entering and leaving site Maintain a tidy and organised weighbridge office environment. Adhere to all health and safety regulations and company policies. Assist with administrative tasks as required. Handle customer queries and provide excellent service. Report any weighbridge malfunctions or issues promptly. Operating a teletruk FLT - training provided What are we looking for? Excellent IT skills Similar administration experience within a busy operational function Good knowledge of health and safety Strong communication and problem solving skills. Be willing to be trained on a teletruk FLT What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
FRENCH SELECTION (FS) French speaking Account Executive Location: Wilmslow The salary: circa 28,000 per annum plus benefits Ref: 1216FR To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 1216FR The company: Consultancy experts with international operations Main duties: To support account managers by researching and identifying potential business opportunities, while maintaining customer records and databases. The role: - Conduct online research and outreach to identify, qualify and develop leads for international clients - Communicate with prospective buyers, associations and stakeholders through emails and phone - Maintain accurate CRM records, including contact details, research findings, communications and pipeline updates - Assist with the organisation and coordination of client marketing activities, events and buyer engagement initiatives - Work towards KPIs through accurate data analysis, reporting, follow-up activity and administrative support. The candidate: - Fluent in French (written and spoken) - Essential - Previous experience in market research and/or leads generation - Ideal - Excellent organisational skills, strong eye for detail and ability to stay focus - Team player, proactive and motivated candidate looking to evolve alongside the company - IT literate The salary: circa 28,000 per annum plus benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
May 15, 2026
Full time
FRENCH SELECTION (FS) French speaking Account Executive Location: Wilmslow The salary: circa 28,000 per annum plus benefits Ref: 1216FR To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 1216FR The company: Consultancy experts with international operations Main duties: To support account managers by researching and identifying potential business opportunities, while maintaining customer records and databases. The role: - Conduct online research and outreach to identify, qualify and develop leads for international clients - Communicate with prospective buyers, associations and stakeholders through emails and phone - Maintain accurate CRM records, including contact details, research findings, communications and pipeline updates - Assist with the organisation and coordination of client marketing activities, events and buyer engagement initiatives - Work towards KPIs through accurate data analysis, reporting, follow-up activity and administrative support. The candidate: - Fluent in French (written and spoken) - Essential - Previous experience in market research and/or leads generation - Ideal - Excellent organisational skills, strong eye for detail and ability to stay focus - Team player, proactive and motivated candidate looking to evolve alongside the company - IT literate The salary: circa 28,000 per annum plus benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
The Role As part of the Customer Relationship Team, you will act as a key point of support for both customers and the team, serving as the first escalation point for complex queries while supporting the Manager in the day-to-day running of the function. You will play a hands-on role in ensuring smooth operations, high service levels, and team efficiency , stepping into leadership responsibilities when required to maintain continuity. Hybrid - Office Based 2 or 3 days a week. Key Responsibilities Provide frontline customer support via phone and email, handling orders, quotes, queries, and complaints Act as the escalation point for complex or unresolved customer issues Support the Manager in overseeing daily team operations, including workflow and resource planning Monitor team performance against KPIs, ensuring high standards of customer service Collaborate with internal teams (Sales, Production, Logistics) to deliver seamless customer solutions Assist with onboarding, training, and ongoing development of team members Step into managerial responsibilities in the Manager's absence, maintaining team performance and motivation Identify and implement process improvements to enhance efficiency and customer experience Produce and review reports, maintaining accurate documentation and procedures Skills & Experience Proven experience in a senior customer-facing role, with exposure to team leadership or management cover Strong communication, leadership, and problem-solving skills Ability to manage priorities and perform in a fast-paced environment Excellent customer service skills, with the ability to resolve complex issues effectively Experience working with KPIs and performance metrics Strong organisational and time-management skills Familiarity with CRM systems, Microsoft Office, and ERP systems (desirable) About You A collaborative team player with a positive, customer-focused approach Confident communicator, able to work effectively at all levels Proactive, solutions-focused, and open to continuous improvement Motivated to support and develop others within the team Able to simplify complex challenges and deliver practical solutions This role description is intended to give the role holder an appreciation of the range of duties undertaken. The role description is subject to ongoing review in line with company requirements
May 15, 2026
Full time
The Role As part of the Customer Relationship Team, you will act as a key point of support for both customers and the team, serving as the first escalation point for complex queries while supporting the Manager in the day-to-day running of the function. You will play a hands-on role in ensuring smooth operations, high service levels, and team efficiency , stepping into leadership responsibilities when required to maintain continuity. Hybrid - Office Based 2 or 3 days a week. Key Responsibilities Provide frontline customer support via phone and email, handling orders, quotes, queries, and complaints Act as the escalation point for complex or unresolved customer issues Support the Manager in overseeing daily team operations, including workflow and resource planning Monitor team performance against KPIs, ensuring high standards of customer service Collaborate with internal teams (Sales, Production, Logistics) to deliver seamless customer solutions Assist with onboarding, training, and ongoing development of team members Step into managerial responsibilities in the Manager's absence, maintaining team performance and motivation Identify and implement process improvements to enhance efficiency and customer experience Produce and review reports, maintaining accurate documentation and procedures Skills & Experience Proven experience in a senior customer-facing role, with exposure to team leadership or management cover Strong communication, leadership, and problem-solving skills Ability to manage priorities and perform in a fast-paced environment Excellent customer service skills, with the ability to resolve complex issues effectively Experience working with KPIs and performance metrics Strong organisational and time-management skills Familiarity with CRM systems, Microsoft Office, and ERP systems (desirable) About You A collaborative team player with a positive, customer-focused approach Confident communicator, able to work effectively at all levels Proactive, solutions-focused, and open to continuous improvement Motivated to support and develop others within the team Able to simplify complex challenges and deliver practical solutions This role description is intended to give the role holder an appreciation of the range of duties undertaken. The role description is subject to ongoing review in line with company requirements
Customer Service Advisor Team Lead Salary: 14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer Service Advisors Daily / weekly / monthly reporting to Operations Managers Completion of mid and end of year appraisal, ensuring these are completed in provided time scales What you'll bring Understanding and experience of team dynamics Flexible approach Professional manner which represents Company's values at all times Enthusiastic and confident with a "can do" attitude Team player with the ability to build relationships with both colleagues and external clients Resilient and focused on delivering good levels of service through the team High focus on innovation and automation resulting in increased efficiency If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 15, 2026
Seasonal
Customer Service Advisor Team Lead Salary: 14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer Service Advisors Daily / weekly / monthly reporting to Operations Managers Completion of mid and end of year appraisal, ensuring these are completed in provided time scales What you'll bring Understanding and experience of team dynamics Flexible approach Professional manner which represents Company's values at all times Enthusiastic and confident with a "can do" attitude Team player with the ability to build relationships with both colleagues and external clients Resilient and focused on delivering good levels of service through the team High focus on innovation and automation resulting in increased efficiency If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
